Content Senior Manager Resume Sample

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Julio Okuneva
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Work Experience


Senior Marketing Content Manager
02/2017 - PRESENT
Boston, MA
  • Pursues truth and texture about our target behaviors in order to reach powerful insights
  • Can identify the essence of a business brief into a clear communication challenge (eg. one line brief)
  • Crafts an inspiring and clear communication brief to creative directors
  • Knows how to articulate one clear consumer tension and insight to the brand challenge leading up to one bold idea + definition one key message
  • By defining the core content strategy and idea, guides the respective work streams and agencies to contribute to one integrated IMC
  • Scheduling and/or media planning and/or research experience in an international corporation, including at least 5 years leading teams and leading managers
  • Develop content management tools to fix or update information, help Content Team’s work efficiency
  • Valid state driver’s license and automotive insurance
Senior Manager, User Generated Content
12/2013 - 12/2016
Detroit, MI
  • Work experience in Ecommerce-Business Development
  • Years in online marketplace industry
  • Strong industry knowledge of marketplace model
  • Supervisory experience in setting goals and maximizing profitability
  • Manage relationships with producer groups and Franchise Managers to ensure an up to date inventory of franchise relevant content is available to stakeholders, including deliverables, rights and localisation
  • Working with Franchise Leads, understand the objectives and the role that content needs to play to deliver this. Devise optimum strategies for distribution of content across relevant platforms to achieve these objectives
  • Work with Research to understand how franchise target consumers are engaging with content and tailor strategies accordingly. Support Franchise Leads in filtering additional requests for information into the research team
Senior Content Experience Manager
10/2006 - 10/2013
Philadelphia, PA
  • Manage interaction with DMD to define objectives & relative prioritisation for each piece of content in terms of commercial vs broader franchise objectives engaging Finance input where necessary. Support DMD on selections
  • Coordinate across DI, DC and DMD to ensure a seamless and consistent approach to digital distribution of franchise content in line with franchise objectives
  • Work with Franchise Managers where there are gaps in available content to define the franchise needs and appraise what can be done within budgetary and legal considerations
  • Manage any required tracking of franchise relevant content across platforms with input from broader EMEA DC Programming Team
  • Preparation and coordination of presentations for regular calls and meetings
  • Understanding end user’s needs, tasks, and goals, and translating that into creative plans
  • The core function of the content strategist’s job is developing a content strategy based on a company’s or client’s business objectives and a customer’s or end user’s needs
  • Capacity planning, coaching and instruction of other content managers

Education


Upper Iowa University
2002 - 2006
Bachelor's Degree in Marketing

Professional Skills


  • High-level thinker who is able to grasp the big picture also has a penchant for keeping track of details while easily identify connection points and opportunities for synergies
  • Excellent quantitative skills (Incl. Excel modelling and data processing)
  • Proven experience of copy writing and/or content development experience at an agency or marketing department
  • Excellent communication skills with an entrepreneurial problem solving spirit that’s innovative, accountable, and inclusive of multiple stakeholders
  • Strong analytical skills with a logical approach to problem solving
  • Exceptional leadership and people management skills demonstrated over a period of 5 years or more
  • Excellent project management and communication skills; ability to keep a project plan with multiple stakeholders on track

How to write Content Senior Manager Resume

Content Senior Manager role is responsible for research, leadership, software, retail, finance, training, integration, mac, procurement, telecommunications.
To write great resume for content senior manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Content Senior Manager Resume

The section contact information is important in your content senior manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Content Senior Manager Resume

The section work experience is an essential part of your content senior manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous content senior manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular content senior manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Content Senior Manager resume experience can include:

  • Strong experience working in a relevant content production and/or content management role in a world-class technical and operational organization
  • Responsible for professional development of Creative Excellence team and the development of Creative skills for the rest of the IMC team
  • Strong knowledge and experience of managing multiple external agencies in parallel to deliver on goals to budget
  • Very strong MS Office skill
  • Manage budget production effectiveness and supervision of all advertising productions, capturing productivity gains according to objectives
  • Strong working knowledge of one or more of the following: Adobe CQ/Digital Marketing Suite, and other similar Digital Content platforms

Education on a Content Senior Manager Resume

Make sure to make education a priority on your content senior manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your content senior manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Content Senior Manager Resume

When listing skills on your content senior manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical content senior manager skills:

  • Comfortable dealing with uncertainty and ambiguity by creating structure and prioritizing effectively
  • Demonstrated experience in setting and driving Brand and Content strategies and working cross functionally to delivery final content
  • Experience driving usability testing or user research (or other user feedback channel) for your content deliverables – with demonstrated impact
  • An excellent communicator, able to understand and distill complex ideas, and a skilled presenter
  • Proven track record of growing talent within an organization; multiple experiences over a career desired
  • Conducting ongoing usability tests to gauge content effectiveness. Gather data and handle analytics and make recommendations based on those results

List of Typical Experience For a Content Senior Manager Resume

1

Experience For Senior Marketing Content Manager Resume

  • Lead the development of the brand communication strategy and content components for the 3 charters led by LCBU: Coca-Cola Meals ( Global Charter) , Sprite and Water brands
  • Management of creative and advertising agency pool. Leading the collaboration process: relationship management, brief, scope of work definition, procurement model and support for legal, contract negotiations and evaluations
  • Experience in creating online experiences, websites, apps, microsites and advertising
  • Ensuring a consistent global experience and implementing appropriate localization/translation strategies
  • Proven history of collaboration and innovation with multiple disciplines, including but not limited to engineering, product management, marketing, and support
2

Experience For Senior Manager, User Generated Content Resume

  • Experience leading a team or managing direct reports
  • Extensive experience of Web Content Management Systems
  • Extensive experience of web analytics tools
  • Technical mind-set and excellent computer literacy
  • Proven track record in delivery of high profile projects for a large or similarly positioned brand
  • Experience writing marketing copy required; aptitude for visual and interactive thinking desired
  • Proven track record for guiding successful SEO strategies that drove qualified traffic
3

Experience For Senior Manager, Kindle Content Rotation Resume

  • Experience with HTML, XML, DITA, Adobe Creative Suite and content management systems (CMS)
  • Proven leadership to conceptual thinking, creatively and innovation; ability to influence others
  • Experience with Artificial Intelligence and Chatbots
  • Providing input on branding and driving creation of some creative assets
  • Working knowledge of common software design patterns
  • Prowess with managing an organization through significant change and growth, and planning and executing major content improvements
  • Plan and manage the advertising / communication pre and post test routines (incl. evaluation of results and adjustments to communication plans)
  • Leverage consumer insight, trends and internal available data (e.g. research reports, B3, etc) for ensuring optimization of Core Ideas and IMC content development
4

Experience For Senior Content Experience Manager Resume

  • Successful track record of building positive cross-group and cross-functional relationships
  • Work closely with the marketing team to optimize promotional efforts and help meet business needs
  • Application Integration and Middleware (SOA, ESB, Web Services, REST, Apache Sling, WCF)
  • Ensure clear communication in diplomatic manner, understanding pan European cultural differences
  • Multitask on a fast-paced team with diverse content marketing projects
  • Identify and analyze new business opportunities and promotional programs. Present recommendations to internal stakeholders
  • Respond to competitor activity and other urgent issues; help make important decisions in real time
5

Experience For Senior Content Publication Manager Resume

  • 40%) Drive engagement in video platforms through relevant and timely content curation
  • Familiarity with agile project management workflow
  • Global and Market Team Service departments
  • Brand Management and Communications
  • Partners in focus markets of US, Western Europe and Japan
  • Prospects – Reinforce and demonstrate our brand positioning through digital and traditional earned media and shared amplification. Support integrated marketing programs by leveraging social media and content marketing to answer prospects key questions about college overall and the university specifically
  • Current Students and Alumni – Create social programs that engage our communities, share news and information, and inspire our audiences. Develop programs to identify and amplify our advocates across media channels. Provide service and problem resolution to students who reach out through social channels
  • Invent and implement initiatives to continuously improve ease of doing business with Amazon Tickets during subsequent events as measured by error rates, efficiency, value, among other metrics. Identify and effectively present solutions to remove bottlenecks and optimize processes
6

Experience For Senior Content Manager Global Team Services Resume

  • Deliver the global Hotels.com ‘Loved by Guests’ awards programme
  • Lead the charge for NASM and AFAA’s domination of natural search rankings (SEO) for relevant keywords in our brand vocabulary
  • Oversee content development from concept through production and delivery
  • Work closely with agency partner (OMA) to maintain a consistent brand voice
  • The Senior Content Manager is responsible for assessing content opportunities and recommending content strategies that meet the NASM and AFAA business goals and deliver excellent user experience
  • The Senior Content Manager reports to the Marketing Director and works closely with the design team to analyze briefs, develop and execute concepts
  • Provide content leadership on interactive projects: from initial concepts to wireframes, briefs, content decks, editorial calendars, style guides, and ongoing content curation
7

Experience For Senior Manager, RM Process Content Resume

  • Ensure that customers remain at the core of our work; using or creating user input/feedback channels and methods for input and constant improvement
  • Create a curatorial calendar for refreshing content across all platforms
  • Create copy and/or mentor and manage content producers in creating content deliverables
  • Deep understanding of current and future digital trends across all platforms
  • Aptitude for understanding technical subject matters; ability to quickly grasp core ideas of varied and complex topics required
  • Lead, coach, and inspire writers for a portfolio of core Office products, creating clarity, energy, and vision-fueled focus for the team
  • Drive the editorial and production calendar to align with campaign strategies, local market needs and deliver a consistent drumbeat of compelling assets
  • Own the management of budgets and finding cost efficiencies with partners
  • Provide level-of-effort and time estimates for project deliverables to assist account service team
8

Experience For Senior Manager Finance, Roaming & Content Resume

  • Create copy that meets business and brand objectives
  • Partner with colleagues across Content, Design, Engineering, Product Management, Marketing, Support, and other teams, to craft big experience visions and drive impactful outcomes
  • Optimize use of tools, processes, and resources to enable maximum output and quality
  • Understand complex applications and system concepts.
  • Passionate about data, discovering new trends, and driving actions through insights. A story-teller by nature and motivated by disrupting the norm through creative and content
  • Team player who enjoys collaborating with a high performing group
9

Experience For Senior Content Manager, Alexa Skills Kit Resume

  • Develop and deliver the creative and editorial content strategy for Miss Selfridge
  • Develop the editorial standards and brand guidelines
  • Manage resources to ensure creative projects are delivered on time and within budget
  • Oversee all customer feedback and market research activity
  • Manage relationships with third party providers / agencies
  • Financial responsibility for all aspects of budgets that align to Content and Creative
  • Partner with the vertical marketing team to develop buyer’s journey, narratives and message and content maps to deliver a cohesive client experience that demonstrates our POV
  • Support the Enterprise Brand and Demand Generation Teams in writing, editing, producing and creating new content that inspires audiences to move through the buyer’s journey to support demand generation and wins and supports the integrated marketing strategy
10

Experience For Senior Digital Content & Customer Experience Manager Resume

  • Confidence in the evaluation of English copy in accordance with a requirement for different format
  • Knowledge of SAP, BW/BI (Business Warehouse/Intelligence)
  • Senior level experience in retail, operations, and/or business management/consulting roles that have included quantitative analysis, project management and product ownership / overview
  • Develop and communicate content strategy, direction, and innovation (across a portfolio of content) - upward, downward, and outward, across multiple disciplines, topics, and tasks
  • Experience successfully driving and delivering large content set releases in multiple formats (in-app and online help; text and video/visuals;, etc.) in multiple languages
  • View & solve organizational and product challenges in terms of customer needs, organizational needs, and team engineering/tools challenges concurrently

List of Typical Skills For a Content Senior Manager Resume

1

Skills For Senior Marketing Content Manager Resume

  • Strong organizational skills and deadline-driven in a fast-paced environment
  • Confident and clear communications and presentation skills
  • Marketing strategy and planning experience
  • Developing a framework to use hard data to regularly report on the effectiveness of content initiatives and iterating based on learnings
  • Specific experience in brand building, messaging development and global marketing campaigns is required
  • At least four years of experience leading large-sized teams and technology engagements, including client and consulting staff
  • +7 years of experience planning and executing strategic social and earned media campaigns
2

Skills For Senior Manager, User Generated Content Resume

  • Experience working as part of a global team supporting multiple languages
  • Experience creating and documenting the buyer's journey
  • Experience in email testing and segment building
  • Previous experience with data analytics and reporting
  • Previous experience working in a metrics or quota oriented environment
  • Establish effective relationships with external technology vendors and internal stakeholders
3

Skills For Senior Manager, Kindle Content Rotation Resume

  • Excellent eye for design and typography and the ability to deliver constructive feedback on projects to the creative team
  • Excellent benefits and social events
  • Customer advocate with user experience (UX) knowledge
  • Strong understanding of SDLC methodologies (SCRUM, RUP, other)
  • Make evident good technical understanding and pick up new tools and concepts quickly
  • Strong creative judgment to recognize engaging, on-brand content
4

Skills For Senior Content Experience Manager Resume

  • Five years of marketing experience in telecommunications or technology industry
  • Experience with vertical marketing in the government, hospitality, healthcare or education sectors
  • JSP and/or ASP.Net development experience
  • Experience with third party vendors
  • Contributing to our forward-looking content strategy, budgetary considerations and consequently, recommending content for acquisition
  • Understanding the acquisition process, sourcing, evaluation, negotiating and launch of content to reach Prime Video’s goals for TV
  • Creating and implementing a global multi-channel content marketing strategy that directly supports driver engagement, education and retention
5

Skills For Senior Content Publication Manager Resume

  • Setting up scalable processes for managing content assets created and sharing them widely with stakeholders
  • Working with operations to define content requirements and working with design, video and technical teams to execute and deliver content
  • Working knowledge of Apache Sling and Java Content Repository (JCR)
  • Managing end-to-end the QC, review and approval of customer-facing content (across PR, Legal, etc.)
  • Developing the voice for all aspects of Amazon Flex's online presence
  • Inspiring leader; creative and strategic thinker
  • Managing localization of content into geographies
  • Working closely with counterparts in the US and Asia to share best practices and drive for parity and consistency
  • Execute an inspiring and engaging multi-channel content plan, considering all relevant platforms that are relevant to our Miss Selfridge customer
6

Skills For Senior Content Manager Global Team Services Resume

  • Passionate about being part of a team and helping out
  • Line Management responsibility across a team of 8 (4 Design, 1 Brand Marketing, 3 Planning and Editorial)
  • Lead the team to develop engaging, inspiring and original content that enhances the brand position and differentiates the brand in a competitive market
  • Manage content production and distribution processes including integration with marketing operations and sales tools and processes
  • Lead the team to deliver Teaching Assistant services and Sustained Engineering services to meet and exceed agreed SLA’s
  • Lead, manage, and develop impactful content assets for the EU Advertising business across the marketing funnel that help us rise above the noise
7

Skills For Senior Manager, RM Process Content Resume

  • A standout proactive problem solver who is determined to figure out a way to make things happen, while maintaining the utmost integrity
  • An international environment and fast-paced growing dynamic
  • Knowledge of B2B marketing and communications principles and best practices
  • The opportunity to take on responsibility in a rapidly growing, dynamic e-commerce company
  • Regular training and further development opportunities
  • Versatile content visionary--encompassing both words and visuals--with an ear for natural language and an eye for modern content delivery mechanisms
8

Skills For Senior Manager Finance, Roaming & Content Resume

  • Be the guardian of the brand creative outputs and processes – ensuring a level of consistency in look and feel and tone of voice across channels
  • Photoshoot management including ownership of the critical path, budget, art direction & sign-off processes of all photography from Ecommerce to Campaign
  • Utilise knowledge of the competitor landscape and available insight and analytics to inform decision making
  • Contribute to project scoping and suggest 3rd party support where appropriate
  • Oversee the Brand marketing promotional calendar
  • Collaborate and manage projects with marketing, product, sales and internal stakeholders
9

Skills For Senior Content Manager, Alexa Skills Kit Resume

  • Project management know-how to keep projects on track and within budget, and ensure team members do the same
  • Pushes the strategic envelope; proactively drives what’s next and what can be done better
  • Persistence, tenacity, determination – able to effectively work cross-functionally, gain consensus, and generally get things done in a highly-matrixed environment
  • Team player and relationship builder who is able to influence with and without having formal authorities
  • Work with internal groups to make buy, build, or partner technology recommendations
  • The role requires significant leadership to inspire the team into taking factual, sports and lifestyle brands into a new direction, that would allow the business to grow
10

Skills For Senior Digital Content & Customer Experience Manager Resume

  • Design and develop eLearning and classroom training content based on learning objectives
  • Adapt instructional material created for classroom use to eLearning
  • Plan and manage your deliverables in cooperation with your colleagues and Team Leader
  • Collaborate with subject matter experts across the organization
  • Contribute to the optimization of our processes

List of Typical Responsibilities For a Content Senior Manager Resume

1

Responsibilities For Senior Marketing Content Manager Resume

  • Demonstrated ability to use quantitative and qualitative data to make decisions and recommendations
  • Experience with content management systems (CMS), metadata systems, and SEO
  • Keys to success in this role include program leadership experience. Preference is for candidates with exceptional attention to detail, analytical skills, project management and interpersonal skills along with an intense customer focus
  • Experience in content management, project management, or similar
  • Detail orientated, highly organised with a ‘can do’ attitude
2

Responsibilities For Senior Manager, User Generated Content Resume

  • Growing the business through compelling, cohesive storytelling that builds a long-term, strategic narrative while also reacting to what is relevant in the moment
  • Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels including online, social media, email, mobile, video, print and in-person
  • Providing content oversight, especially digital content leadership, to enable all team members to stay current. Be an editorial leader by promoting best practices in grammar, messaging, writing, and style
  • Participates in the joint application design sessions conducted to improve the company’s operational system
  • Strategic thinker who can come up with initiatives, win support internally, and drive them to fruition
3

Responsibilities For Senior Manager, Kindle Content Rotation Resume

  • Content strategist with technical aptitude and end-user sensibilities, and a very modern, human take on end-user assistance/engagement scenarios and storytelling
  • Data-driven planner who seeks out customer insights
  • A savvy process optimizer who can streamline work intake and keep the team focused on the most impactful deliverables
  • Content designer or information architect
  • Own all aspects of the content acquisition process, including building analytical models to show value in titles, analyzing results to drive improvements and collaboration with internal teams (marketing, public relations, finance, operations, etc.)
  • Strong working knowledge of one or more of the following: Adobe CQ, SDL Tridion, Autonomy (Interwoven) TeamSite/LiveSite, Open Text Web Experience Management, Oracle WebCenter/FatWire, SiteCore, Documentum, Filenet or other similar Digital Content platforms
  • Java, J2EE, or .Net development in Web-centric applications
4

Responsibilities For Senior Content Experience Manager Resume

  • HTML, JavaScript, and CSS development, preferably with HTML5/CSS3 exposure
  • Design and implementation of Object and Component-oriented solutions
  • Engage and manage senior-level client relationships
  • Familiarize with Edwards environment, processes & products
  • Work with senior leaders, sales teams and other internal and external stakeholders
  • Detail-oriented, organized and results-driven
5

Responsibilities For Senior Content Publication Manager Resume

  • Develop assessment tests
  • Digital Brand Commerce
  • Develop and/or localize communication strategies and core ideas for all KO brands, translating them into content and connection driven IMC plans that are aligned with the respective brand objectives and strategies. Secure and influence collaborative approval of the correspondent brand teams and integration with other Integrated Marketing Communication areas.

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