Content Program Manager Resume Sample

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Corbin Legros
52031 Stokes Islands,  Los Angeles, CA
+1 (555) 920 6474

Work Experience

Content Program Manager
08/2015 - PRESENT
Los Angeles, CA
  • Coordinate and document project’s lessons learned
  • R&D Core Product readiness
  • Portfolio backlog process
  • Feature Story estimation
  • User Story creation and evolution
  • Case study development
  • Travel (domestic and possibly international) up to 20% of time
  • Learn best practices throughout Amazon and from all over the world
  • Expand your network and exposure by partnering with world-wide and regional ACES teams, Operations Sr. leaders and other support teams throughout Amazon
Digital Content Program Manager
02/2010 - 03/2015
Chicago, IL
  • Work with a talented group of people from around the world
  • Manage all sessions at Relativity’s user conference, global roadshows programs, and industry tradeshow events
  • Ensure that community and content strategies are aligned with kCura’s strategic objectives
  • Work closely with kCura’s marketing communication team to implement approved communication strategies
  • Define appropriate PSS prior to introduction
  • Provide closed-loop post- analysis of PSS strategies/ roadmaps/platforms/SKUs
  • Manage roadmap for building and scaling content strategy career development, outreach and diversity programs
  • Drive improvements to onboarding and training programs
Program Manager, Sales Content & Assets
12/2006 - 08/2009
Los Angeles, CA
  • Project manage content strategy internal events and external outreach efforts
  • Establish clarity by synthesizing information, removing complexity and clutter and sharing it back to the right audiences
  • Align cross-functional stakeholders on objectives and goals for programs, gather and prioritize requirements
  • Work with other central design disciplines to scale employee onboarding and training efforts
  • Partner with recruiting to support content strategy recruiting efforts
  • Work experience in project management with a demonstrated track record of delivering business value using technology solutions
  • Experience building and leading employee development programs (training, recruiting, outreach)
  • Understand our strategic business goals and build a content strategy to complement it


Indiana Wesleyan University - Cleveland Education Center
2000 - 2005
Bachelor's Degree in Marketing

Professional Skills

  • Strong organizational skills Strong interpersonal skills
  • Demonstrated data analysis skills and a strong bias for data-based decision making
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously- Experience successfully leading negotiations
  • Business level English with strong verbal and written communication skills
  • Strong collaboration skills, and a willingness to leverage others’ work, and contribute to others’ work
  • Business level Portuguese with strong verbal and written communication skills
  • Proven ability to work and effectively prioritize in a highly dynamic work environment

How to write Content Program Manager Resume

Content Program Manager role is responsible for software, organizational, training, database, recruiting, architecture, analysis, reporting, design, research.
To write great resume for content program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Content Program Manager Resume

The section contact information is important in your content program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Content Program Manager Resume

The section work experience is an essential part of your content program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous content program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular content program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Content Program Manager resume experience can include:

  • Use superior writing skills to uphold content standards that reflect the voice of Amazon
  • Significant experience developing and re-using content using semantic tagging and structured XML
  • Proven track record of growing engagement, understanding customer needs, tasks and goals, and translating these into creative plans
  • Experience implementing testing strategy for web project teams
  • Strong understanding of site performance testing
  • Experience actively using the following software: Adobe Photoshop, Microsoft Project, Google Analytics or Similar Analytics package

Education on a Content Program Manager Resume

Make sure to make education a priority on your content program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your content program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Content Program Manager Resume

When listing skills on your content program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical content program manager skills:

  • Strong oral, written, and graphic communication skills – a writing sample is required as part of the interview process
  • Expert level experience estimating, prioritizing, planning, and coordinating project activities
  • Experience in managing customer feedback that can move the business forward and improve customer experience
  • Strong experience working in software quality assurance
  • Experience in consumer marketing or similar experience
  • Packaging experience in either design or project management

List of Typical Experience For a Content Program Manager Resume


Experience For Digital Content Program Manager Resume

  • Experience in a content or user experience design team
  • Highly motivated self-starter who relies on strong sense of self and work ethic to produce quality and quantity
  • Confirming content start dates with licensors
  • 5 – 7 years of next-generation digital and visual storytelling, content strategy, business development, creative direction, social media and marketing
  • Working with developer-focused events
  • Manage estimation and scoping of web projects
  • Work closely with Support , Operations, Marketing, and Development to implement and support web strategy for our Success Center site

Experience For Senior Content Program Manager Resume

  • Drive program success by collaborating with support, operations, product management, demand generation, and sales to execute integrated go-to-market strategies
  • Create and execute on messaging and design for your program within brand standards
  • Responsible for troubleshooting site issues and post assessment of site outages
  • Comfortable moving quickly with limited information in a “test, learn, adapt” culture
  • Dig into analytics tools, databases and spreadsheets to find the meaning in the data
  • Develop familiarity with MuleSoft product suite, solutions, and positioning

Experience For Program Manager, Sales Content & Assets Resume

  • Identify opportunities to negotiate funding or other value exchange for partner placements
  • Work closely with stakeholders to scope, develop, and implement training content that attracts and influences technical candidates
  • Review and vet outside vendors for marketing, design and social media projects and campaigns
  • Build a comprehensive content calendar and repository that identifies content, content owner, and delivery dates
  • Organize and ensure the Cloud Developer Advocacy team develops high quality content on time
  • Create a content development guide that codifies all of our content principles and helps current and future Cloud Developer Advocates to build great content in an independent manner

Experience For Program Manager, Learning Content Resume

  • Handle our webinar scheduling process so that the Cloud Developer Advocates are delivering impactful webinars for our growth and demand generation teams
  • Build a reporting system to evaluate and measure content ROI, and work closely with our analytics team to build dashboards and other tools to measure content efficacy
  • Create content, update website, and pull analytics reports for your program. It is an hand-on position
  • Retrieve and review data analytics, user testing and customer pathing to better understand our customers, what issues they are facing and provide possible solutions for those challenges
  • Create and communicate: market, customer and competitive research that can be used for project justification/strategy and prioritization
  • Take ownership of current processes and in flight activities

Experience For Program Manager, Imdb Database Content Resume

  • Develop, manage and execute a content acquisition strategy to support product positioning and integrated marketing campaigns across the Fire TV family, including broadcast TV, online video, print, social, detail pages, packaging, in-store merchandising and on-device
  • Build relationships with both internal (Prime Video, Amazon Music) and external (Netflix, Hulu, HBO, Showtime) teams
  • Gather content priorities from partners and own a master calendar of upcoming top-tier releases for use across multiple marketing channels including social and on-device
  • Define the criteria for content selection, secure the relevant assets and subsequent approvals from partners
  • Develop and implement ideas to streamline and improve the efficiency of content strategy processes and approvals
  • Turn content license agreements into standardized metadata for internal consumption
  • Manage title schedules and communicate key dates to stakeholders
  • Partner with content acquisition managers throughout the deal negotiation process to ensure we are securing the best content for our Prime Video customers under the most beneficial terms
  • Multiple years of relevant work experience in program management, process improvement and/or digital/high-technology companies/products

Experience For Senior Program Manager, Branded Content Resume

  • Identify opportunities to streamline, automate and scale processes
  • Work with the product management teams to address content issues as required
  • Identify and champion process improvement ideas and systems enhancements that could increase the productivity or quality of our content operations
  • Adapt to new process changes quickly
  • Provide ‘voice-over’ videos and rich media content

Experience For Program Manager WW Ops Aces-content Manager Resume

  • Take ownership of current processes and in flight content activities
  • Develop an overall plan for the content management process, drive all content processes with internal and external agency
  • Work with relevant functions to allocate out the content creation
  • Perform needs analysis and evaluate existing documentation to identify the most appropriate training approach and content to meet the demands of the learning objectives and audience
  • Manage and maintain reporting and delivery mechanisms, collateral/kit creation, and programmatic communications to leadership and the enterprise of on-going engagement efforts
  • Create cross-team communication SLAs and implement tactics for consistent communication across multiple teams
  • Build processes and templates to minimize the development time for new content
  • Design and Develop training using the ISD-ADDIE model to create learning curricula (online, classroom, or blended learning) that best suits the needs of the content

Experience For Worldwide Supplies Marketing Department Online Content & Program Manager Resume

  • Manage training content/updates residing on SharePoint and wiki
  • Active communicator and ability to influence others
  • Gracefully navigate, listen, synthesize, influence, deescalate and re-route issues across the org chart
  • Problem solver who seeks sustainable solutions vs isolated fixes
  • Understands and appreciates the constant and rapid shift in how and where people consume content
  • A passion for developers and nerd culture
  • A belief that organizations and industries are best when they are diverse and inclusive, and a commitment to ensuring that everything we do reflects that belief

Experience For Marketing Content Program Manager Resume

  • Works well independently and often remotely/from home (if desired)
  • Expertise with SEO and content metadata strategies
  • Experience working in content production, design production, design program management, product management, marketing or e-commerce merchandising with executing highly visible customer experiences
  • Demonstrated excellence in cultivating and managing business relationships
  • Experience in project, business, content or product management of complex areas in a rapidly evolving industry required

Experience For Diversity Program Manager, Kindle Content Resume

  • Experience in content, project, business or product management of complex areas in a rapidly evolving industry
  • Experience in social media editorial management would be an asset
  • Content area prioritization
  • Native-speaking level proficiency in Spanish
  • Track record of cross-functional team leadership and ability to influence
  • Passion for TV & movies
  • Knowledge of database query technologies (SQL)
  • Self-starter with a proven ability to work in fast-paced, agile teams; possesses a ‘whatever it takes mentality,’ able to quickly and easily adapt to changing mandates, priorities
  • Can drive results through others outside of your immediate work area or span of control to achieve positive outcomes

List of Typical Skills For a Content Program Manager Resume


Skills For Digital Content Program Manager Resume

  • Effectively communicate project status to internal and external stakeholders
  • Build an awareness infrastructure and delivery cadence that effectively engages ‘right for me’ content across various awareness platforms
  • Exceptional cross-organizational skills
  • German, French or Italian language skills
  • Rigor and organizational skills
  • Experience in forecasting/resource planning
  • Experience with testing/experimentation, pushing the boundaries of technology

Skills For Senior Content Program Manager Resume

  • Previous experience working in the Entertainment Industry
  • Experience in content curation and editing
  • Content evaluation, mobile application or similar experience in a technology, digital media industry or equivalent field
  • Experience in driving and owning QA/QC of content
  • Experience working in a design agency managing multiple projects and deliverables
  • Proven record of managing multifaceted, global projects
  • Commercial experience with web development/CMS tools

Skills For Program Manager, Sales Content & Assets Resume

  • Content/localization management experience
  • Experience with data analytics or visualization tools such as Adobe Analytics or Tableau
  • Experience in project management
  • Experience in content curation and edition
  • Passion and rich experience in managing insiders and community influencers through content engagement
  • Prioritize competing projects across multiple highly-dynamic product lines
  • Manage the content area prioritization process
  • Content management experience

Skills For Program Manager, Learning Content Resume

  • Examples of collaboration with internal and external partners to create a great customer experience
  • With content management experience
  • Past program/project management experience required
  • Expert level experience writing clear, concise and comprehensive project plans
  • Strong understanding of SEO principles and strategy, Google Analytics and Web Console
  • Experience in MARCOM or similar to create content based on source material and update graphics and templates as needed

Skills For Program Manager, Imdb Database Content Resume

  • Experience with CMS environments, site redesigns and migrations
  • Screening programming options, creating edit notes and discussing these with colleagues and the client
  • Screening programming options, creating edit notes and discussing these with colleagues and the client (either directly or through a CAM)
  • Analyzing and research programming options, liaise with distributors to gather data about new movies and TV programs available for licensing to clients
  • Analyzing and research programming options, liaise with distributors to gather data about new content available for licensing to clients

Skills For Senior Program Manager, Branded Content Resume

  • Partnering with the DASH team regarding changes and development to enable optimal utilization of new system
  • Liaising with UK, International offices; sister companies and third party suppliers on content selection and delivery
  • Partnering with internal teams and our key partners to define and deliver both physical and digital content
  • Prepare programming charts for recommendations to clients continually enhancing the creative and quality of programming
  • Analyze customer relationships including understanding and improving the typical customer lifecycle

Skills For Program Manager WW Ops Aces-content Manager Resume

  • Develop processes for cataloging approvals and negotiating marketing agreements to secure broader IP approvals
  • Develop additional revenues out of the existing customer base with new programming and the promotion of other GEE services
  • Drive program success by managing your own projects independently using PMI or Agile methodologies
  • Production and management of product content including copy, photography, and physical in store merchandising sets
  • Develop an understanding of how content rights are managed, and best practices for navigating the industry
  • Collaborate closely with Product and Product Marketing teams to understand product positioning, target audiences and go-to-market strategy

Skills For Worldwide Supplies Marketing Department Online Content & Program Manager Resume

  • Monitor billing for accuracy and compliance with contracts
  • Provide programming expertise to the sales support and account management functions for proposal and tender generation
  • Act as the primary contact between Kindle Content and Amazon’s central diversity team by, helping influence and drive company-wide diversity initiatives
  • Review incoming t-shirt design submissions to ensure content adheres to Amazon’s content policies and high-quality bar
  • Maintain detailed and accurate evaluation notes on issue tracking
  • Play a vital role in helping us meet our daily catalog goals
  • Work with relevant marketing functions and manage communication of content progress with stakeholders

Skills For Marketing Content Program Manager Resume

  • Manage several projects at the same time, while meeting deadlines
  • Spirit of curiosity and willingness to learn on new topics, including technology
  • Native-speaking level proficiency in Canadian French
  • Spirit of curiosity and willingness to learn new topics, including technology
  • Modify the ongoing content catalog plan
  • Manage the engagement with creative and copy, and manage the approval and official content publishing process

Skills For Diversity Program Manager, Kindle Content Resume

  • Bring best practices for internal and external agency content production
  • Work cross-organizationally with marketing and product leadership to understand big launches, themes, or other initiatives that could use content support
  • Work with our social media marketing team to promote and drive traffic to content
  • Develop and maintain close customer relations, negotiate and influence their content choices to maximize margins
  • Obtain and analyze forecast and actual flight data from the client
  • Identify strategies for deal structures and liaise with ops finance
  • Occasionally negotiate competitive license fees
  • Assist in the evaluation of trends and establish goals consistent with industry growth
  • Proactively manage and develop relationships with all external content suppliers

List of Typical Responsibilities For a Content Program Manager Resume


Responsibilities For Digital Content Program Manager Resume

  • Excellent organizational and communication skills, and the ability to effectively represent your business across multiple partners and stakeholders and with executives
  • Experience working closely across groups and disciplines
  • Represent global perspective during project planning and decision-making
  • Liaise with authoring, localization, and publishing teams to successfully deliver complex, global projects
  • Key advocate for Office Insider community; represents voice of Office MVPs

Responsibilities For Senior Content Program Manager Resume

  • Negotiate scope and schedule with stakeholders for Amazon digital and device products
  • Establish and execute a project plan that aligns with departmental goals and constraints
  • Analyze all forecast and actual flight data supplied by the CAM from the client
  • Engage and support Insiders through social media, forums, and partner with internal Office Customer Voice Champs from the product group
  • Drive and grow connection points between Office Insiders and Office product groups

Responsibilities For Program Manager, Sales Content & Assets Resume

  • Work collaboratively across Engineering, Marketing, Content and Support teams to identify, implement and measure growth investments designed to increase engaged Insiders in social channels
  • Build process change and optimize internal processes and collaborate with various internal virtual teams to drive program innovation and transformation of the Office influencer community
  • Identify influencer gaps and develop targeted plans for filling these gaps
  • Deepen engineering relationships to provide early, often, and deep technical connections to enable Insiders to develop expertise in their areas of focus
  • Ensure timely, relevant, and unique information and content is made available to Insiders to support their advocacy and evangelism work
  • Provide quality analysis and insight into the overall success of our engagement strategy and value proposition and recommend solutions to business obstacles

Responsibilities For Program Manager, Learning Content Resume

  • Drive overall Office insider community and influencer program excellence
  • Identify and nurture key MVPs or other influencers who actively write, tweet, or make videos about Office, and work with them to promote new features on their channels, and to drive awareness of the Office Insider program
  • Lead global projects, owning planning, implementation, and delivery, for multiple projects simultaneously
  • Use data analysis, user research, benchmarking, and content audits to identify high-impact improvement opportunities across all content areas
  • Develop and maintain detailed project plans to track milestones, deliverables and deadlines
  • Think creatively to solve problems and drive innovation
  • Liaise with partner teams to gather and document project requirements, track and clarify open issues, and remove blockers

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