Senior Manager, Content Resume Sample

11 votes
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Anne Cummings
27472 McDermott Lodge,  Chicago,  IL
+1 (555) 854 7223

Work Experience

Senior Manager, Content Management
03/2018 - PRESENT
Dallas, TX
  • Develops and delivers the External Content Enablement Strategy and framework for a robust Source-to-Settle and Spend Management process
  • Provides global external Source-to-Settle content enablement by ensuring a robust framework, capabilities, tools and continuous monitoring of operational and commercial performance of external partners needed to enable business content owners to drive their strategies, and ensure robust, seamless Source to Settle and Spend Management processes
  • Responsible for the seamless integration of a robust external content enablement design as part of the end to end Source to Settle process design, specifically ensuring the Sourcing design, processes and integrations are in place
  • Works with key partners to identify business requirements to drive external content management system changes that support best practices and best in class customer experience
  • Work across IT and category leaders to drive adoption of Ariba Supplier Network across the supplier base to deliver Source-to-Settle end-state goals
  • Supports the design and development of content management tools from tool selection through acceptance testing, content reviews and issue tracking
  • Identifies opportunities to enhance the customer experience through performance evaluations, tool reviews, usability studies, and other trends
  • Responsible for all external content change management efforts
  • Develops overall approach, establishes measures and executes the monitoring of all operational performance of the Source-to-Settle external content landscape based on defined business rules; measures effectiveness and compliance
Senior Manager Content Strat & Ops
06/2012 - 11/2017
New York, NY
  • Measures the performance of the services, quality and presence of content based on metrics and continually drives process improvements to deliver best in class service
  • Monitors operational performance and ensures it is provided to business content owners for accountability so they can ensure external content providers so commercial performance expectations are met
  • Reviews metrics to identify content gaps and ensures the appropriate measurement strategy to External Content Management effectiveness and measure effectiveness and compliance
  • Attracts and develops talent to enhance the team's effectiveness
  • Develops business strategies for assigned Marketing categories (for example, search engine optimization (SEO))
  • Develops continuous improvements to online marketing systems, processes, and capabilities
  • Manages the budget for assigned Marketing category (for example, search engine optimization (SEO))
  • Manages vendor relationships and contracts for Marketing initiatives
  • Provides guidance across the company (for example, international markets) regarding Marketing processes
Senior Manager Content Merch Opt
07/2007 - 01/2012
Houston, TX
  • Writes and edits content as needed. Leads network of in-house writers, freelancers and outside agency services
  • Demonstrates expertise with digital communications and applies best practices
  • Ensures effective flow of information and feedback to sustain high quality of content across varied channels
  • Keeps all content projects on deadline; ensures accuracy and timeliness of content
  • Works with other teams within City of Hope including digital marketing, clinical marketing and Creative solutions to execute projects
  • Provides input into content strategy and content creation for social media, including Facebook, Instagram, Pinterest, YouTube, and Twitter
  • Manage content related projects to budget and timelines developed in partnership with director, communications. Coordinates the documentation and guides the completion of project plans for key collaborative projects
  • Tracks, measures and recommends optimization of content based on analytics; interpret relevant social media metrics while continually finding ways to improve on metrics through testing and new initiatives


University of Phoenix - Henderson Learning Center
2002 - 2007
Bachelor's Degree in Business

Professional Skills

  • Advanced Modeling and Excel skills
  • Hands-on experience with analyzing content including experience with website analytics tools
  • Experience in designing, implementing, reporting and analyzing content communication strategies
  • Experience working in interactive design environments as content strategist, copywriter or related position
  • Experience developing strategies and content for social
  • Skilled writer, capable of news and feature writing
  • Partner with design, product, and engineering to develop the systems and standards that enable awesome content and customer experiences

How to write Senior Manager, Content Resume

Senior Manager, Content role is responsible for modeling, software, government, multimedia, digital, research, reporting, messaging, excel, contracts.
To write great resume for senior manager, content job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Manager, Content Resume

The section contact information is important in your senior manager, content resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Manager, Content Resume

The section work experience is an essential part of your senior manager, content resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager, content responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager, content position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Manager, Content resume experience can include:

  • Contributes a consistently positive attitude and communicates effectively with all levels of staff. Fosters the development of teamwork
  • Foster strong partnership across UTC’s businesses to plan, collaborate and deliver effective, timely communications to employees worldwide
  • Superior oral and written communication, organizational and presentation skills
  • Experience in publishing with a positive outlook on digital media and audiobooks
  • Ensures that all communication vehicles contain appropriate messages and support City of Hope’s brand positioning
  • Intuitive understanding of the “soul” of brands—their ownable territories, their “power-bases”, the dimensions that represent the brand’s arsenal

Education on a Senior Manager, Content Resume

Make sure to make education a priority on your senior manager, content resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager, content experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Manager, Content Resume

When listing skills on your senior manager, content resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior manager, content skills:

  • Direct marketing, content marketing, digital marketing, or marketing analytics experience
  • Relevant work experience
  • Develop the content models, taxonomy, and patterns that prepare content team for future CMS implementation and provide capability for personalized experiences
  • Supporting the Head of Pay TV, and the Team, as required, in
  • All communications disciplines, including writing, editing, messaging and positioning
  • Problem-solving, analyzing data and troubleshooting

List of Typical Skills For a Senior Manager, Content Resume


Skills For Senior Manager, Content Management Resume

  • Understands the principles of typography, photography/filming, illustration, colour and design
  • Microsoft Office Suite, Adobe Suite, Oracle Content Marketing
  • Collaborate with engineering to standardize and streamline content delivery, implementation, and QA
  • Evaluate/implement tools that enable content scoring and standards enforcement
  • Translate key-messages into intuitive designs and content
  • Extreme attention to detail - every pixel counts
  • Passion for sport, business and communication

Skills For Senior Manager Content Strat & Ops Resume

  • Communications and content management experience, including 2-3 years in a supervisory/managerial capacity. Experience in designing, implementing, reporting and analyzing content communication strategies
  • Work collaboratively with writers
  • Partner with the One Intuit Content Strategy team on the development of a future-proof, modern content management system
  • Broadly communicate voice and tone and style guidelines to the Small Business team
  • Establish pattern-based approach to content creation and production
  • Manage a team of content strategists
  • As part of a total IMC approach provide input in the development of media plans, promotions programs, properties activation platforms, PR programs, and Visual Identity, that reflect the brand’s values, voice, personality and core creative ideas

Skills For Senior Manager, Content Partner Development Resume

  • Collaborate with marketing partners and influence content and campaign managers, agencies, engineering to ensure accurate tracking of campaigns
  • Deep knowledge of digital tagging methodologies and tracking
  • Expertise in new/emerging technologies in digital tracking
  • Responsible for achieving the assigned territory’s sales target
  • Influence customers’ mind share in order to increase sales and market share while maintaining a competitive position and yielding the highest possible returns on sales

Skills For Senior Manager Content Merch Opt Resume

  • Research, provide feedback and support new product designs that are specific to the territory’s success
  • Strengthen Coca-Cola marketing team’s content capability through the development and management of strong relationships with key business and marketing leaders and stakeholders across the company. Educate marketing teams on the power of best-in-class content to drive their business goals
  • Manage multiple projects, agencies and partners to concept, develop and execute creative that is relevant to each brand’s positioning, purpose, and consumer insight
  • Dotted-line manage Audible’s Audible Care Team ensuring we exceed the expectations of all Audible Studios authors
  • Develops creative ways to repurpose current content in new formats (infographics, videos, survey reports, etc.)
  • Manages and monitors budgets for assigned projects
  • Personally models the highest standards of collaboration

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