Console Operator Resume Sample

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Annabel Kassulke
40881 Isaac Via,  New York,  NY
+1 (555) 204 9793

Work Experience

Switchboard Console Operator
07/2017 - PRESENT
Los Angeles, CA
  • Identify and escalate questionable situations and irregularities to the Lead Operator or Control Room Supervisor
  • Support Disaster Recovery of systems and information
  • Assist in the DR recovery activities necessary to restore normal operations
  • Provides input for the development of operational of operational procedures
  • Assist in the recovery activities necessary to restore normal operations
  • Observes operation of the computer to detect errors machine stoppage or faulty output; makes necessary adjustments or notifies supervisor of unusual or difficult problems with computer operations
  • Maintains up-to-date knowledge of computer processing techniques
  • Monitors console messages and reacts according to verbal instructions or those prescribed in the system documentation
Building Automation System Console Operator
06/2014 - 05/2017
Phoenix, AZ
  • Observes ongoing operations for correctness
  • Analyzes problems and initiates corrective action within one's of knowledge and authority
  • Reports all equipment failures in the Data Centers to clients and supervisors
  • Monitoring of Real time daily processing
  • Monitoring of nightly batch processing
  • Monitoring of ODS OPC jobs
  • Creating and maintaining operations procedures
  • Create a remedy trouble ticket for the problem and escalate as directed to ensure appropriate resources are working to resolve the issue
Mailroom Console Operator
03/2008 - 12/2013
Dallas, TX
  • Perform / assists in weekly and monthly reboots of Linux, Solaris, Sun and Windows based systems and IPL's
  • Support of 24/7/365 environment
  • The console operator monitors the alarm status of various automation systems as specific to the site. These systems typically include: BAS (e.g., JCI, Siemens, Honeywell), Fire Systems (e.g., Notifier) and research related systems such as Edstrom
  • Familiarity with the equipment and systems allow for the work orders to be entered properly with the necessary details being included assisting the technician working on the problem
  • At several sites fume hood alarms are monitored via the BAS system
  • At those sites with this capability the BAS console operator shall respond according to guidelines provided in SOPs and OIs
  • Execute jobs via RJE equipment as prescribed by the daily production schedules, job instructions and other special requests
  • Monitor the steps associated with each job to ensure its proper execution, progression and output
  • Responsible for schedule execution and special requests including the activities associated with a test environment


The University of Texas at Austin
2002 - 2007
Engineer's Degree in Heating Ventilation

Professional Skills

  • Maintain operational control over the receipt, balancing, extraction and transmission of electronic daily cheque files through standalone platform and mainframe applications (e.g. image technology, host mainframe, various software applications) to contribute to effective operation of the department
  • Organizational skills sufficient to prioritize heavy daily workload routine and handle shifting priorities while working under tight time frames
  • Proven history of being thorough and attentive to details and a self-starter who demonstrates strong initiative
  • Experience in Cheque Processing environment using standard and/or image capture technology as well as file extraction and transmission
  • Prior working knowledge in a ticketing system
  • The console operator is required to review various trends and reports as a means of gaining greater experience and training
  • Operates all equipment associated with the RJE facility including the system consoles, laser and system printers, folding machines

How to write Console Operator Resume

Console Operator role is responsible for government, events, digital, research, reporting, telecommunications, security, integration, training, software.
To write great resume for console operator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Console Operator Resume

The section contact information is important in your console operator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Console Operator Resume

The section work experience is an essential part of your console operator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous console operator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular console operator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Console Operator resume experience can include:

  • Monitoring and controlling of personnel access into the facility, as well as the physical security of the site in regards to protection of assets and personnel
  • The ability to handle physical requirements, including but not limited to, repeated bending, stretching, twisting, and lifting
  • Impact all requests for electrical outages, cooperating with and assisting the Outage Coordinator responsible for scheduling outages
  • Work with Relay and Test in calibration testing of new and existing sensors and Field Interface Controllers (FICs)
  • Control and monitor Air Handlers that provide comfort cooling and heating within parameters determined by Energy Management Department
  • Complete documented fix routines as required including file recovery and job rerun to complete the daily production schedule

Education on a Console Operator Resume

Make sure to make education a priority on your console operator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your console operator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Console Operator Resume

When listing skills on your console operator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical console operator skills:

  • Work requires the analytical skills to gather and interpret data and to follow established procedures
  • Communicate and coordinate actions effectively with individuals at all organizational and management levels
  • Console Operator experience or trained on at least 3 of 5 Control Operator PO/MTBE jobs required
  • Current and valid driver’s license if driving a company vehicle
  • Operate and assist in all verification acceptance tests of new programs and sites
  • Handle the physical requirements, including repeated bending, stretching, twisting and lifting

List of Typical Experience For a Console Operator Resume


Experience For Switchboard Console Operator Resume

  • Operate the ISC Power/HVAC/Pneu/W&W consoles in a responsible manner
  • Support Site Supervisor, BAS Engineer, and Other M&O personnel during commissioning, troubleshooting, & startup activities and other day to day activities
  • Ensure transparent transition between site & regional monitoring where applicable
  • Distribute output to personnel
  • Work with supervisor to manage inventories of checks, special forms, labels and other computer supplies
  • Execute utilization for production backups
  • Clean and support periodic maintenance on RJE facility equipment

Experience For Building Automation System Console Operator Resume

  • Support supervisor for the physical security of the RJE facility
  • Complete a site Safety Orientation, and follow all Operator safety and environmental policies
  • Adjusts the process parameters for unusual weather related events, including freezing temperatures and hurricanes, following Operating Procedures to de-inventory and/or bleed water systems; up to and including complete unit shutdowns in order to protect equipment and personnel from potential weather damage
  • Responds to all area emergencies including loss of power, steam, cooling water, instrument air, fires, and other dangerous and unusual situations. Follows Emergency Procedures and utilizes safety equipment and systems in order to maintain the safety and integrity of the process and equipment
  • Logs employee time sheets and tracks overtime hours worked
  • Participates in audits, investigations, HAZOPs, PHA's and quality efforts in the areas
  • Create and control entries into the official systems electronic tie-in log (SETI) that provides an official record of each applicable systems operations

Experience For Console Operator, Voice Communications Resume

  • Provide 24 hour real-time comfort air for KSC personnel. Originate documentation of requests for energy management
  • Start, stop, and monitor operation of HVAC equipment such as chillers, chilled water/condenser water/hot water pumps and other associated equipment, coordinating this effort with field personnel as required
  • Act as the central point of contact when the HVAC system incurs a major system anomaly, providing documentation and information of ISC and other authorized personnel, while recording actions in the SETI log
  • Control and monitor to maintain constant temperature and humidity in airlocks, high bays, clean rooms, computer rooms, and the radiosotope thermal generator storage facility, reporting and coordinating anomaly resolution with engineering and field personnel
  • Restore power to optimum facilities as expeditiously as possible by utilizing the fullest and redundant sources of power available
  • Monitor Pneumatic systems and coordinate resolution of anomalies with CCF personnel

Experience For Mailroom Console Operator Resume

  • Monitor W/W/Firex systems and coordinate resolution of anomalies with W/W personnel
  • Coordinate resolution of C-1W, C-1P, C-2 and C-3 console anomalies
  • Restore Power, Water, HVAC and Pneumatic systems to normal configuration when repairs are affected
  • Control all ISC and contractor personnel assigned to work on system through issuance of work permits authorizing and informing each of the configuration and the allowed time for work
  • Maintain accurate and permanent records and logs of all faults, irregularities, changes in configuration, discrepancies, work periodic and annual maintenance outages and unscheduled outages
  • Provide weekly reports on all pertinent activities, (i.e. scheduled outages, unscheduled outages, generator support furnished, test supported, launch supporting, outage requests processed and any anomalies/irregularities to proper NASA/AF organizations)
  • Utilize OIS-M system to support tests during operation of power console
  • Maintain communications with all organizations utilizing power to ensure optimum service and/or response to all emergency situations

Experience For Building Automation Systems Console Operator Ix-west Lafayette Resume

  • Monitor switching orders performed in the field on all active systems where sensor and/or control capabilities are active
  • Coordinate all requests for generator support
  • Coordinate appropriate personnel to assist in generator tie-in
  • Maintain accurate log of console operations and reports any console malfunctions. Maintain integrity of power console at all times
  • Maintain pseudos on all active KCCS console screens in agreement with the electronic power systems map board
  • Initiate Event/Close Call reports for HVAC, Water, Power and Pneumatic system problems detected by C-1W, C-1P, C-2 and C-3 console personnel
  • Provide full phone answering internal and external, including taking and relaying messages appropriately and accurately to client’s staff, plant emergency and after-hours switch board transfers
  • Operate and monitor all technical fire prevention and security systems – proprietary fire alarm systems, access control systems, CCTV, fence alarm and internal intrusion alarm systems in High Security Areas

Experience For Console Operator Needed Resume

  • Maintain functional knowledge and continuing education on all aspects of the access control, CCTV, duress alarms, security, fire/life safety systems
  • Respond to all fire prevention and security alarms in a timely manner
  • Report and notify and dispatch security personnel and/or report to shift leader to investigate all irregular alarms and reports
  • Interface with facility management and supervisory personnel and ensure compliance with applicable sections of the clients corporate security manual as well as the post standard operating procedures
  • Maintain protocol at all times
  • Keep the area in a state of proper readiness for any kind of situation
  • Monitoring of the following: closed-circuit television (CCTV) system, the access control system, security records, key control, ID/access badge issue, physical security of the site, equipment dispatch accountability, electronic inventory accountability, fire safety inspections, and the historical log book
  • Notifying building management via email of all incidents related to Broadridge card issuance and termination as Broadridge cards are integrated with the building system

Experience For Mainframe Batch & Console Operator Resume

  • Strong analytical and organizational skills; able to prioritize and multitask, and recognize the importance of deadlines
  • Experience in building security
  • Maintain a shift log on each shift to document activities to include but not limited to post changes, responses to alarms, dispatching of security guards, and activation of police or EMS response to incidents
  • Receive telephone calls for service and walk-in inquiries, take appropriate actions according to established procedures, and refer callers to other offices or to the proper authority
  • Notify the FDA Physical Security Branch of any discrepancies regarding emergency call list updates
  • Notify appropriate authorities in other FDA department contacts of situations requiring attention after regular business hours in accordance with established procedures
  • Operate and monitor security systems equipment to provide prompt and effective responses to alarms, system failures, and unusual activities in both routine and emergency situations

Experience For Mainframe Console Operator With Portuguese Resume

  • Operate radio and telephone communications equipment to provide prompt and effective responses to calls for service and inquiries in both routine and emergency situations
  • Vigilantly monitor perimeter and other designated closed circuit television cameras (CCTV) for suspicious persons or criminal activity and direct police/guards/federal protective service to investigate accordingly
  • Continuously monitor designated CCTV cameras and video recording equipment and provide written reports of any incident that occurs
  • Meet with FDA representatives regarding security investigations as directed by the FDA Project Officer
  • Prepares security procedures violation reports with associated documentation
  • Abide by security regulations applicable to the site
  • Conducts activities in support of team’s objectives. Works closely with Supervisor
  • The console operator monitors the alarm status of various automation systems as specific to the site. These systems typically include: BAS (JCI, Siemens, Honeywell etc.), Fire Systems (such as Notifier) and research related systems such as Edstrom
  • Liaison with the Site Energy Engineer to identify areas in need of repair or improved operational processes

Experience For Mainframe Console Operator With Spanish Resume

  • The console operators are responsible for logging collecting all lockout/tagout information as required and maintain the log/out tagout book per the Lockout/Tagout SOPs
  • Provide real time PMATs mission support to on-going simulator missions, including EPE’s, Launch and Recovery, CT, regular syllabus missions, and VIP and/or guest demonstrations
  • Responsible for loading the appropriately scheduled missions ahead of the arrival of the instructor and student crew scheduled for the simulator
  • Maintain the time-use log for the PMATs and maintain a daily log of simulator discrepancies for coordination with PMATs manufacturer’s representatives on site
  • Under direct supervision performs assigned tasks from detailed instructions, established policies and procedures
  • Provides security protection by utilizing and monitoring the organization's building automation system, electronic surveillance systems and other monitoring devises

Experience For Mainframe Console Operator Resume

  • Utilizes and maintains electronic surveillance and detection systems through security console operations to include: Security, Fire, Access Control, HVAC and executive support
  • Experience with direct digital controls and pneumatics
  • Demonstrated ability to read and interpret mechanical prints pneumatic control prints and electric electronic schematics
  • Willing to work 8- hour and 12-hour shifts on days, nights, and weekends
  • Provides first point of contact for situations involving off-site facilities, medical services, and computer center

List of Typical Skills For a Console Operator Resume


Skills For Switchboard Console Operator Resume

  • Have at least 1 year of call center, switchboard or similar experience (i.e. help desk, answering service, dispatch, etc.)
  • Provide security protection by utilizing and monitoring the organization's building automation, electronic surveillance, and other monitoring systems
  • Protects the organization's physical assets by maintaining and safeguarding the physical perimeter, exterior and interior perimeters of the facility
  • Protect the organization's physical assets by maintaining and safeguarding the physical perimeter, exterior and interior perimeters of the facility
  • Previous training in computer programming
  • Control the workflow of data between the various processing steps within established protocols to meet established Service Level Agreements
  • Monitor and restart all image related servers (e.g. IES, IIS, ITS, IRR) in the required sequence using IBM Director to resolve error messages
  • Perform start of day and end of day procedures for the iCPCS environment (e.g. application, hardware, Enhanced System Manager) and monitor for error messages during CPCS activity

Skills For Building Automation System Console Operator Resume

  • Identify and investigate out-of-balance items using established procedures and work with other team members to ensure all item problems are fixed and/or escalated immediately to minimize service impacts
  • Track chronological activities in performing root cause analysis of problems to articulate details, identify alternative solutions for implementation in accordance with established protocols and/or escalate item/problem to avoid impacting transmission time or Service Level Agreements
  • Monitor transmission of files from the host server screen (e.g. IES - Image Export Server) screen to server (e.g. Imagesoft Virtual Sorter Monitor) during tests/image captures to ensure successful transmission of data
  • Cross reference numbers displayed on VSM for each batch/entry against item volumes listed on each CASH report for the corresponding entry to balance and ensure accuracy
  • Experience working in a dynamic high stress environment

Skills For Console Operator, Voice Communications Resume

  • Operator experience in a petrochemical or refinery setting required
  • Have at least 1 year of call center, switchboard or similar experience (i.e. helpdesk, answering service, dispatch, etc.)
  • Responsible for safeguarding all government property
  • Are looking to work on average 24 hours per week
  • Can pass a typing test at 35 WPM
  • Direct/approve all switching on the electrical distribution system to isolate any faults/anomalies
  • Perform required test plans, coordinating effort with ISC Test Conductor via OIS
  • Performs required Software Integration Tests in conjunction with system engineering personnel
  • Maintain an immediate presence during the conduct of the mission in order to provide real-time tactical adjustments as directed by the instructor or CT crew

Skills For Mailroom Console Operator Resume

  • Identify, initiate and coordinate appropriate response/notification based on console indications or event(s) and according to security guidelines
  • Maintain all documentation pertaining to each job run
  • Maintain check and DD logs for tracking and reconciliation
  • Work with other CO staff to resolve issues as they arise during the schedule execution
  • Basic reading ability
  • Able to build and maintain respectful working relationships

Skills For Building Automation Systems Console Operator Ix-west Lafayette Resume

  • Identify and resolve equipment problems to ensure efficient operation
  • Monitor IIS server during image captures for error messages and identify image capture problems to investigate/correct imaging capture problems within established procedures
  • Monitor IES log for error messages (e.g. failed file transmissions) to ensure successful transmission; refer to VSM to determine if any data was placed in the archive for the filed entry to take corrective action
  • Console Operator experience in a petrochemical or refinery setting required
  • Assist in resolution of missing items by restarting failed entries / PikLists from IES message log when requested
  • Assist as required in training of new employees on procedures and guidelines to ensure transfer of knowledge

Skills For Console Operator Needed Resume

  • Verify and investigate problems with transmission of files to confirm successful transmission of images to central archive
  • Pay Rate is $10.50/hr
  • Shall be thoroughly trained on the operation and monitoring of the Monitor Dynamics Inc. (MDI) Version SP4 monitoring stations to include response to alarms and dealing with emergency call contacts
  • Participates in Environmental, Health, & Safety initiatives as set forth by the company. Participates in and completes company –required training programs
  • Shall be thoroughly trained on the operation of the FDA’s Incident Management and Communications System (ReadyOp)

Skills For Mainframe Batch & Console Operator Resume

  • 1) Proactive and Reactive Monitoring to ensure the functionality of the production data processing systems using home grown and out of the box monitoring tools such as SysStats, ADMTool, Tivoli/Netcool Console, DB Replication, Fescheck, Servermon, TradeScope, Websphere admin and Introscope Console,
  • Experience working with windows and windows based applications; ability to navigate a Windows/Browser to run various applications in multiple sessions
  • Independent judgment based on experience and using standard procedures and guidelines to escalate problems as required
  • Proficient understanding of IBM Director and its capabilities; basic understanding of UNIX terminology from a user standpoint
  • Work requires ability to check documents for accuracy. Work requires regularly inputting/retrieving data from computer systems
  • Work requires regularly inputting/retrieving data from computer systems
  • PC Proficiency - including Microsoft Office Applications
  • Secondary education with post secondary specialized courses in computer applications
  • And willingness to perform shift work

Skills For Mainframe Console Operator With Portuguese Resume

  • Work requires the ability to exchange information on factual matters, schedules, appointments, greet visitors, explain hospital policies or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors or hospital employees
  • Experience in Desktop/Help Desk Support
  • Work requires regular sitting
  • Work requires ability to check documents for accuracy
  • Provide Desktop Support via remote desktop support

Skills For Mainframe Console Operator With Spanish Resume

  • Stand for 7 hours of an 8 hour shift
  • Handle the physical requirements
  • Learn and understand the organization and functions of the State Department
  • Works well under general supervision and promotes a team environment with a positive attitude
  • Previously qualified as MQ-1 or MQ-9 sensor operator or pilot is highly desired
  • Previous qualification as a crewmember of an aircraft that performed CAS, a MQ-1 or MQ-9 mission intelligence coordinator or Joint Terminal Attack Controller is accepted
  • Petrochemical/Refinery experience is essential
  • Remain skillful and proficient in all areas of responsibility

Skills For Mainframe Console Operator Resume

  • Work in concert with KCCS software personnel to create, expedite, and validate changes to system software
  • Familiarity with normal government software and hardware
  • Shall be fluent in the English language and have the ability to read, write, and comprehend technical documentation
  • Respond to incidents with tact, professionalism, and attention to detail
  • Able to work 1st shift (7am-3:30pm)
  • Able to work every other weekend and every other holiday
  • Maintain accurate start and stop times in the AHU Automation program

List of Typical Responsibilities For a Console Operator Resume


Responsibilities For Switchboard Console Operator Resume

  • Enters and retrieves data utilizing the organization's security management system
  • Essential employee required to work during holidays and site closures
  • Assists in the smooth operation of post and shift operations
  • Keeps accurate log of events and occurrences based on security guidelines
  • Able to use a PC

Responsibilities For Building Automation System Console Operator Resume

  • Able to work 2nd shift (3pm-11pm)
  • Clearance Requirement: SECRET (Active)
  • Able to work as a last-minute backup for call-ins, vacations, etc
  • Work with a schedule containing a variety of tasks; strong working knowledge of data processing flows and equipment operation; familiarity with Job Scheduling Languages/Products; ability to work with little direct supervision; flexibility to work on a variety of shifts
  • Able to work both 1st and 2nd shift on rotating schedules as needed

Responsibilities For Console Operator, Voice Communications Resume

  • Knowledge in programming of Direct Digital Control systems and the associated software
  • Knowledge in programming in Siemens and ALC code
  • Flu shot and TB Test are required
  • Able to work 3rd shift (11pm-7am)
  • Work with Application Development teams to develop, implement, and control high quality batch applications for internal and external customers
  • Basic knowledge of electrical motor starters, air and water balance and electronics
  • Shift PT: 1AM-10PM

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