Computing Engineer Resume Sample
Jessy Halvorson
2510 Bernier Loaf,
Philadelphia,
PA
+1 (555) 708 2675
Work Experience
Senior End User Computing Engineer
10/2015
-
PRESENT
Philadelphia, PA
- Collaborate with a Tier 1 offsite help desk team
- Collaborate with Tier 3 Infrastructure Administration teams
- Liaise with vendors and other support providers in-house and outsourced
- Accurately process and record troubles via company ticketing system, Atlassian JIRA
- Extensive experience supporting macOS systems
- Demonstrated Office 365 support experience
- Experience working with Atlassian JIRA
End User Computing Engineer
03/2010
-
09/2015
Chicago, IL
- VMware ESXi 5.x/6, vCenter, vCloud, Horizon View, App Volumes, and ThinApps
- Desktop (client) hardware including VMs, thin clients, Teradici based zero clients, small form factor PCs and blade workstations
- Windows OS for Desktop Enterprise Versions
- Virtual desktops, storage environments and remote desktop solutions
- Dell 12th and 13th Generation server series installation, GPU integration, advanced disk subsystem and networking configuration
- Enterprise application thin-app packaging processes, distribution of thin-apps and associated best practices
- Desktop pools, Personal Computer over Internet Protocol (PCoIP) technologies, thin- printing, linked and full clone implementations
- VMware View architecture components (connection server, agent, client, and composer)
Psegli Midrange Computing Engineer
09/2004
-
02/2010
Boston, MA
- Virtual Storage Area Networking (VSAN) and flash memory based network storage appliances
- Securing virtual machines and disaster recovery planning
- Tactical System and Solution design
- Research and develop future road maps, strategies, and technical visions
- Three or more years’ experience in an IT Operations role supporting applications and/or infrastructure
- Exhibits good knowledge of how own specialism contributes to the business and good understanding of competitor’s products and services
- Implements the tactical components of the IT strategy at an Enterprise level
- Works with business partners to understand business needs
Education
Southwest Minnesota State University
1999 - 2003
Engineer's Degree in Computer Science
Professional Skills
- Proven technical support experience and customer facing skills
- Good presentation and interpersonal skills ability to work well within teams, including virtual teams, and being self-motivated
- Project management and Powershell scripting skills
- Work in fast paced dynamic environment and multi-task effectively to deal with changing priorities
- Good Experience in Data validation with different format of Raw data
- One or more years of experience developing images, evaluating, and implementing technologies
- Experience in creating and deploying images
How to write Computing Engineer Resume
Computing Engineer role is responsible for administration, analysis, architecture, reporting, retail, training, integration, database, mac, security.
To write great resume for computing engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Computing Engineer Resume
The section contact information is important in your computing engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Computing Engineer Resume
The section work experience is an essential part of your computing engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous computing engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular computing engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Computing Engineer resume experience can include:
- Excellent analytical and technical skills with strong written, verbal, and interpersonal skills
- Strong troubleshooting skills, comfortable with researching an issue, developing, and documenting a solution
- Excellent customer service skills via phone, email and in person
- Experience with a solid working knowledge of Microsoft platforms including System Center, Windows client technologies, and MDT
- Highly developed analysis and problem-solving skills
- Server administration skills required
Education on a Computing Engineer Resume
Make sure to make education a priority on your computing engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your computing engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Computing Engineer Resume
When listing skills on your computing engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical computing engineer skills:
- Excellent writing skills to provide documentation for end user tutorials, team guidelines, and solution documents
- Good influencing, relationship and stakeholder management skills
- Interpersonal and conflict resolution skills
- Good Experience and exposure in using Microsoft Office Suite (Excel) and Macro development
- Strong background in facing End user Computing (EUC) issues and Customer facing roles
- Experience in monitoring operations and providing metrics
List of Typical Experience For a Computing Engineer Resume
1
Experience For End User Computing Engineer Resume
- Present ideas effectively to individuals or groups when given time for preparation
- Experience with Application packaging, compatibility testing, and software distribution
- Strong understanding of Active Directory, Windows Operating System, Office, and Internet
- Advance experience troubleshooting application installation issues
- Experienced with Email Archiving
- Help contribute to the team through annual roadmap planning and fluidly handle reprioritization
- Experience with Citrix Administration via PowerShell scripting
2
Experience For Distributed Computing Engineer Resume
- Experience with Office 365 implementation/migration
- SCCM Operating System Deployment experience
- Experience with CA Workload Scheduling
- Microsoft Operating system lifecycle experience
- Email migrations experience
3
Experience For Senior End User Computing Engineer Resume
- Corporate support experience in an enterprise environment
- PowerShell and batch script creation experience required
- Defined problems, collected data, established facts, and drew valid conclusions
- Experience with Market Data Backend (Reuters)
- Experience with SQL Data Warehouse
- Demonstrated ability to create and execute a technical project plan
- Demonstrated ability to create and execute a business justification for technology solutions
- Manage high priority incidents
- Provide excellent customer service and communication to all levels of the organization
4
Experience For Psegli Midrange Computing Engineer Resume
- Strong ability to deliver on time
- Overseeing the day-to-day operations and maintenance of the Government’s networking technology
- Provide administration, monitoring, troubleshooting, and problem resolution for the database environments
- Provides technical leadership over the Desktop teams technology stack including Devices, Operating Systems, and Applications
- Contribute to workflow across change requests, documentation, ticketing, design sessions and meeting participation
- Contribute to the team’s ability to mitigate risk by understanding technical details in depth and asking the right questions
- Coordinate vendor escalations by acting as a bridge between the vendor’s engineering resources and Blackstone
5
Experience For Mobile Computing Engineer Resume
- Infrastructure Lifecycle planning, including health assessments and roadmaps
- Employed general knowledge in creating/modifying various reports from SCCM admin console
- Worked on a project to see it from beginning until the end while meeting deliverables
- Advanced understanding of network infrastructure, DNS, DHCP, and Group Policy
- Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products
- Six Sigma, Lean or other business process improvement training or education looked upon favorably
- Build performance dashboards through Splunk, Extrahop, writing Java script and customized scripts
- Study and Understand Application characteristics including Business demand drivers, transaction metrics, and utilization and response time requirements
6
Experience For Psegli Assoc Mid Range Computing Engineer Resume
- Work closely with vendors on new system implementation and troubleshooting
- Responsible for maintaining Software End of Life
- Responsible for maintaining annual maintenance renewals
- Resolve complex routing problems
- Partners directly with wider Infrastructure and Security teams to ensure Total Wine stays on the latest Windows and Macintosh Operating System Platform
7
Experience For Client Computing Engineer Resume
- Contribute to continual improvements of Total Wine's Client Operating System lifecycle management
- In partnership with IT Desktop Manger, maintain Application budget to facilitate IT budgeting and chargeback requirements for the business
- Architect and implement automation, ensuring a consistent and reliable environment
- Research and evaluation of user-facing hardware and software platforms
- Design and create services and system architecture for your projects, and contribute and provide feedback to other team members
- Define and create performance alerts based on performance threshold
- Work with application team and production support team to create production performance metrics
- Communications: Strong communicator at all levels of the organization. Excellent written and verbal communication skills; excellent presentation skills; very strong in one-on-one communications within small and large groups
8
Experience For Virtual Computing Engineer Resume
- Achievement Orientation: Knowledge of how the delivery of IT solutions can enable achievement of business requirements. Skills required include innovative problem solving; decision-making; risk taking; execution expertise
- Serves as an SME and highest tier of support for Citi’s VDI solutions; participates in strategic product and technology decisions within the context of Citi business activity
- Responsible for configuration management, maintenance, and advancement of user endpoint standards for hardware (desktop, laptop, and mobile), OS, and enterprise applications (e.g. Web Browsers, MS Office, etc.), working with other teams as necessary
- Demonstrated ability to work effectively with end users of widely varying technical skills
- Strong knowledge of Microsoft SCCM, Casper, and AirWatch or related device management tools
- Experience with Database systems, support, installation, upgrade and maintenance
- ‘experience with office 365
- Strong understanding of Windows profile management, folder redirection, offline files, Windows registry and other core operating system technologies
9
Experience For IT Plant Computing Engineer Resume
- Experience with Citrix Administration via PowerShell scripting
- Experience with SSL VPN, or other remote access products
- Experience with Ghost, Image X and other OSD technologies and deployment methods
- Participates in development and execution of reporting and metrics for hardware/software inventories and security/configuration compliance
- Responsible for maintaining and advancing user endpoint provisioning, software packaging/deployment, patch management, secure configurations, OS update management, and related processes through the asset lifecycle, working in conjunction with other teams as necessary
10
Experience For Virtual Computing Engineer, SVP Resume
- Participates in development and execution of the technology lifecycle & roadmap for the technologies in scope, including technology refresh and retirement strategies
- Authors and maintains as-built configurations, operating procedures, and standards of systems, tools, and processes, in order to ensure consistency and security across the end-user environments
- Guides and cross-trains team members to adopt defined and documented processes and standards
- Establishes and maintains strong collaborative relationships with strategic partners from within Infrastructure & Field Operations, Cyber Security, Support Services, and internal business partners, vendors, and end-users
- Responsible for resolution of tier 2 and 3 incidents, requests, and escalations, as needed
List of Typical Skills For a Computing Engineer Resume
1
Skills For End User Computing Engineer Resume
- One or more years of experience in working with end user computing systems in a medium to large organization
- Experience as an end user computing level 2nd and 3rd line analyst or similar role within IT
- Experience with driving team communications for Interdepartmental relationships
- One or more years experience working with server based technologies,
- Technical experience with networking, servers, and Active Directory
2
Skills For Distributed Computing Engineer Resume
- PowerShell scripting experience is required
- Able to follow priorities set by management
- Strong ability to deliver quality
- +5 years experience in similar or relevant IT roles
- Experience with SCCM, package development, Windows OS and Group Policy
- Experience with MS Outlook and Exchange/Office 365
3
Skills For Senior End User Computing Engineer Resume
- Experienced in asset management tools and techniques
- Enterprise print management experience desired
- Experience with McAfee ePO or similar management platform
- Demonstrated increased levels of responsibility with IT roles
- Strong background in Microsoft Office programming visual basic, Macros in MS Excel or VB and MS Access
4
Skills For Psegli Midrange Computing Engineer Resume
- Highly knowledgeable and experienced with scripting languages like Visual Basic, Excel Macros Ansible, Python, Power Shell, Perl, etc
- Developing End-User Computing policies, standards and procedures for hardware and software
- Experience managing Windows workstation configurations, group policies, software deployments, patching, self-service portal, health management system, and images via SCCM, Group Policy Editor, and additional tools
- Experience managing Mac workstation configurations, compliance policies, software deployments, patching, self-service portal, health management system, and images via LANrev and additional tools
- Networking knowledge covering LAN/WLAN/vLAN/WAN technologies
5
Skills For Mobile Computing Engineer Resume
- Maintaining Data repository Data correlation and trending
- Desk acting as a point of escalation for more challenging issues
- The design, testing, implementation, monitoring, maintenance, and upgrade of all database related infrastructure systems
- A high sense of urgency is required as the work entails delivering for a Trading floor environment
- Plan, design, and engineer desktop imaging strategy for Microsoft Operating Systems
- Work with third party service provider to govern security of the End User Computing environment, including patches, anti-virus, and malware protection
6
Skills For Psegli Assoc Mid Range Computing Engineer Resume
- Help improve our code quality through writing unit tests, automation and performing code reviews
- Develop automation script using python and shell scripts for integration with performance monitoring tools
- Participate in the review and testing process for Software Standardization
- General understanding of business processes
- SCCM Imaging/Application Deployment desirable
- Mobile Device Management, including AirWatch and Intune desired
- Plan, design, and engineer System Management Strategy for Microsoft Windows Operating Systems
- Set strategic direction on McGraw-Hill Education’s End User Computing technologies
- Act as Level 4 support for End User Computing technologies
7
Skills For Client Computing Engineer Resume
- Work with IT colleagues and business users to understand current and future needs for End User Computing technology
- Maintain infrastructure and configuration for Mobile Device Management solutions, LANrev and Intune
- Participate in the search criteria and review process for Hardware Standardization
- Maintain server infrastructure of team services, such as Asset Management, Print Servers, and VDI
- Maintain Citrix VDI infrastructure, build VMs, allocate resources, and troubleshoot system failures
- Develop & support systems that support the processes IT uses to manage systems, requests & incidents; automate repetitive processes & ensure accuracy of data
8
Skills For Virtual Computing Engineer Resume
- Activate, deactivate, stop and start services, reboot servers, identify and correct system problems, recover system files when necessary, and perform monitoring and tuning of the servers and services
- Researches current systems technologies and serves as subject matter expert on complex systems processes and procedures
- Process improvements through automation
- Designs, creates, and maintains current and new processes utilizing SCCM for automation and deployment of internal client systems including operating system imaging, software packaging, scripting with PowerShell and or other programming languages and application deployment
- Self-motivated with the ability to prioritize tasks according to business needs
- Strong ability to be creative, analytical, and detail oriented
- Collaborate and coordinate with Tier 1 and 2 support teams
- Collaborate and coordinate with other Tier 3 Infrastructure Administration teams
- Strong customer service and communication skills. Ability to communicate effectively both verbally and in writing to peers and clients in order to convey instructions and coordinate projects
9
Skills For IT Plant Computing Engineer Resume
- Develop documentation and training sessions to expand Tier 1 Help Desk responsibilities and Tier 2 End User Computing Support Engineer responsibilities
- Accurately process and record tasks and projects via company ticketing system, Atlassian JIRA
- Knowledge of and practice in using generally accepted systems Technology methodologies and disciplines
- Be a subject matter expert; coach and train Help Desk analysts and End User Computing Support Engineers
- Interact and manage vendor relationships for services and hardware, including placing orders, reviewing proposals, scheduling meetings, and interacting with senior leadership for further discussion
- Lead projects with minimal oversight, clearly define milestones and deadlines, and drive accompanying team to a successful project
10
Skills For Virtual Computing Engineer, SVP Resume
- Identify opportunities to develop or improve processes and procedures to improve efficiency
- Proficiency in Microsoft Office: Excel, Word, Access; Lotus Notes; Internet; Virtual Desktop Infrastructure (VDI)
- Proficiency in Microsoft Office: Excel, Word, Access; Internet; Virtual Desktop Infrastructure (VDI)
- Configure, install, and uninstall PCs and Servers for Process Control Applications
- Provide first level incident response for Process Control PCs and Servers
List of Typical Responsibilities For a Computing Engineer Resume
1
Responsibilities For End User Computing Engineer Resume
- Highly Proficient with: Desktop, Mobile and Server Operating Systems (WIN/MAC/IOS) including associated applications and hardware peripherals; Endpoint management, provisioning, OS image engineering and deployment; Software repackaging, scripting and deployment
- Familiarity with ITIL framework specifically with Service Design, Transition and Operation concepts, Active Directory, LDAP, authentication and related technologies
- Proficient in all Windows operating systems – primarily Window 7/10
- Communicate clearly both verbally and in writing in diverse situations with all levels of management, vendors, customers (internal), and peers
- Troubleshoot Messaging issues
- Drive and resourcefulness in making contributions both inside and outside areas of specifically assigned responsibilities
2
Responsibilities For Distributed Computing Engineer Resume
- Smartphone management / troubleshooting
- High sense of urgency as a Trading floor environment needs to be supported, ability to quickly troubleshoot and resolve
- Meet tight changing timelines
- General Knowledge of PC setup, installation and troubleshooting
- Deliver on assigned projects on time
- Monitor system performance, configuration, upgrade, maintenance, repair, backups, and restores
3
Responsibilities For Senior End User Computing Engineer Resume
- Provide support for Level2 and Level3 database problem resolution
- Maintain vendor contacts management
- Migrate on premise corporate and store emails to office 365 without business disruption
- Maintain and support the administration of corporate email
- Owns the selection and architecture design of new end user devices and ensures companywide compatibility
- Partners with business stakeholders to scope end user application requirements to facilitate enterprise wide rollout and management of new business solutions
- Contribute to continual improvements of Total Wine's Client hardware lifecycle management
- Contribute to continual improvements of Total Wine's Client application lifecycle management
4
Responsibilities For Psegli Midrange Computing Engineer Resume
- In partnership with IT Desktop Manager, own Problem and Incident management for all Corporate end users
- Maintain enterprise wide inventory of all Client IT assets
- Troubleshoot and resolve complex 3rd level desktop related issues
- Strong understanding of the complete Citrix Architecture, including administration, configuration and ongoing support of XenApp, StoreFront, Receiver, Director, and Studio
- Strong understanding of Active Directory, Windows Operating System, Office, and Internet Explorer Group Policy administration of client devices
5
Responsibilities For Mobile Computing Engineer Resume
- Creation, maintenance and improvement of the firm wide user environment
- Provide advanced support on all laptop, desktop, software and remote access issues
- Determine the best solutions for business needs, help identify gaps and shortcomings in current setups, and determine necessary path forward to create consistent and efficient systems
- Experience with complete Citrix Architecture, including administration, configuration and ongoing support of XenApp, StoreFront, Receiver, Director, and Studio
- Explorer Group Policy administration of client devices
- Experience with Windows Systems Administration (including virtualization technologies such as vSphere/ESX, Hyper-V, XenServer, etc.), excellent communication skills (both spoken and written English), and a team player - but capable of working independently
6
Responsibilities For Psegli Assoc Mid Range Computing Engineer Resume
- Or equivalent education, training and/or experience
- Fluent in English (spoken and written), any other languages is an advantage
- Microsoft SQL database support for primary location in New York, and also support for remote offices in London and Hong Kong
- Identify opportunities for efficiency and pro-actively improve the infrastructure environment
- This is a hands-on position
- Microsoft Windows 7, 8/8.1 and Windows 10
7
Responsibilities For Client Computing Engineer Resume
- Desktop/Laptop hardware (primarily Dell/HP/Lenovo)
- Cloud technologies (e.g. Azure, AWS, Office 365)
- Office 365 (Exchange / Outlook)
- Cloud technologies (e.g. Azure, AWS)
- Windows OS Deployment/WinPE
- DeployStudio – Nice to have
- A+, Network + and at least one Microsoft server certification required
- Communicate highly technical functions to a non-technical audience
8
Responsibilities For Virtual Computing Engineer Resume
- Deployed different SCCM app packages and pushed them out to clients
- Kept application packages current in the SCCM app store
- Employed ability to improve, optimize and streamline software deployment process in order to ensure smooth, uninterrupted deliver to the business users
- Microsoft SQL Server database platform versions
- Analyze business needs and recommend technical solutions
9
Responsibilities For IT Plant Computing Engineer Resume
- Assist the team with small projects and enhancements
- Office 365 end user management
- JAMF and MAC lifecycle management
- Manage the supplier’s performance of preventive maintenance programs for midrange/cloud systems including: patching, upgrades, tuning, performance management, etc
- Able to follow directions and guidance from management
10
Responsibilities For Virtual Computing Engineer, SVP Resume
- Develop Zone & Conduit Diagrams for Process Control Systems
- Provide information technology support for industrial control systems at Air Products Plants, Operation Service Centers, Pipeline systems, and trailer fill systems
- Work with Process Automation Engineers to build and deploy control systems for new plant projects or control system upgrade projects
- Work with vendors and follow industry best practices for proper infrastructure support
- Drive service efficiency and productivity to the bottom line
- Participate in Industrial Control System cybersecurity assessments and deployments
- Self-motivated with the ability to work within stringent timeframes
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