Community Services Resume Sample

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Mabel Willms
48596 Pollich Harbors,  Houston, TX
+1 (555) 337 6300

Work Experience

Community Services Manager
04/2018 - PRESENT
New York, NY
  • Assist with the development and implementation of individualized treatment plans
  • Refer and encourage client participation in available and appropriate community resources, day programs, employment opportunities and training programs
  • Work directly with clients using individual and group modalities to address identified performance deficits and client goals
  • Assist with pre-vocational training via the client Work Incentive Program
  • Oversee all client training regarding activities of daily living
  • Assist in identifying, screening and engaging clients for substance abuse and mental health treatment
  • Writing progress notes in a timely and confidential manner
Peter & Paul Community Services
04/2011 - 03/2018
Phoenix, AZ
  • Attend regularly scheduled staff meetings and in-services
  • Provide pager coverage and crisis intervention as needed using working knowledge of DSM IV, psychotropic medications and crisis intervention theory
  • Facilitate groups to increase client skills; increase exposure to activities of daily living, work or leisure; and/or address client substance abuse issues
  • Perform other services as required by the Program Director
  • In the Los Angeles County Class of Community Services Coordinator I is define as assists and acts as advisor to community or public agencies, committees or councils engaged in activities designed to prevent juvenile and adult delinquency, or to correct community conditions contributing to delinquency and lack of economic opportunity
  • Assists the Senior Management Analyst (Project Coordinator) with the day to day activities associated with the Immunization Outreach and Education Program
  • Develops, monitors, and ensures project timelines and deadlines are met, schedules meetings, analyzes programmatic problems, and provides recommendations to project coordinator
Community Services Representative
02/2005 - 01/2011
Chicago, IL
  • Organizes and prepares written summaries of project activities and action plans for reporting to Metro Health Immunization Branch Management and CDC Project Officer
  • Prepares detailed written reports and presentations on proposed and ongoing project progress
  • Assists with Federal and State grant objectives and reports
  • Serves as an education and information resource to the general public and community health care providers
  • Develops program publications and presentations for various groups
  • Maintains current knowledge of vaccines, their management, indications, contraindications and other related information, providing routine educational in-services and training sessions
  • Implements new procedures to achieve program goals based on changing recommendations
  • Three (3) years of experience in Social Services, Administration or related field


Bluffton University
2001 - 2005
Bachelor's Degree in Social Work

Professional Skills

  • Demonstrated high level written and oral communication skills and proven ability to communicate effectively
  • Demonstrated experience and skill with electronic health record systems. Experience with EHR workflow development and improvement
  • Excellent communication skills and demonstrated ability and willingness to provide emotional support, encouragement and motivation to patients
  • Strong presentation skills and previous experience as a public speaker or educator
  • Strong organizational, team building and coaching skills
  • Strong interpersonal skills including the ability to exercise initiative, good judgment and tact
  • Cooperative personality, excellent communication and listening skills

How to write Community Services Resume

Community Services role is responsible for public, listening, health, design, credit, training, database, recruiting, security, compensation.
To write great resume for community services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Community Services Resume

The section contact information is important in your community services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Community Services Resume

The section work experience is an essential part of your community services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Community Services resume experience can include:

  • Display strong written and oral communication skills
  • Demonstrated competency in written, verbal and organizational skills to present and document records in accordance with program standards
  • Strong organizational, project management skills, and possess the ability to work independently
  • Excellent written and verbal communication skills. Able to organize thoughts and present them clearly, verbally and in writing
  • Working knowledge of electronic health record systems, PC skills, proficient in Word processing and Excel
  • Active listening skills needed to document accurate information

Education on a Community Services Resume

Make sure to make education a priority on your community services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Community Services Resume

When listing skills on your community services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical community services skills:

  • Demonstrated successful experience in organizing and/or planning community events
  • Facilitation, problem solving and presentation skills
  • Work effectively in a matrix reporting environment
  • Communicate effectively, both orally and in writing, with attention to detail
  • Perform analytical work carefully and accurately, speak and write clearly, concisely, and effectively
  • Experience in management and leadership and experience working in the Colorado system that serves individuals with IDD

List of Typical Experience For a Community Services Resume


Experience For Peter & Paul Community Services Resume

  • Ensure cleanliness and good order of office and residential facility, and assist tenants in keeping common areas clean and organized
  • Manage programs to enhance customer experience
  • Support integration of federal, state, regional, and local policies to develop an effective public relations program
  • Develop and implement communications strategies to support effective fund development and public relations
  • Evaluate the cost effectiveness of specific development and communications strategies
  • Working knowledge of various equipment typically found in an office environment

Experience For Community Services Supervisor Resume

  • Assist in the production of mailings, including ordering supplies, soliciting bids, and communicating with vendors as needed
  • Participate in the recruiting, hiring, and training of Clinical Care Coordinators on an as needed basis
  • Participates in annual/semi-annual certifications (CPR, First Aid) training requirements and continuing education including agency in-service trainings
  • Participates with agencies and department programs in recognizing operational problems; assists in making required adjustments; and promotes program innovation
  • Accompanies team member during home testing when necessary
  • Functions as a sexual health screening professional; collecting blood and urine samples in a safe, compliant manner
  • Assists residents in obtaining income and creating a budget
  • Assist in receiving and storing in-kind donations

Experience For Community Services Representative Resume

  • Manage donor database by implementing software updates and performing global functions
  • Interprets program guidelines, and other policies and procedures for operating agencies
  • Receives, reviews, coordinates, and replies to correspondence submitted by operating agencies
  • Conducts bi-weekly home visits for case management and parenting/health education in English and/or Spanish
  • Assists in developing case management policy and procedures

Experience For Community Services Manager Resume

  • Collects and reports data relating to program activities
  • Serves as a resource to service providers regarding policies and procedures
  • Develops monthly testing calendar and organizes community events, some of which are led by HIV prevention team
  • Submits monthly program data for performance measures tracking
  • Orders necessary testing supplies, office supplies, program incentives and promotional supplies
  • Manages, supervises and monitors HIV Prevention staffs and ensure that goals and objectives are being met

Experience For Senior Lumada Developer Community & Services Marketing Manager Resume

  • Assists with scheduling HIV prevention staff to all DSHS and COSA trainings
  • Conducts testing observations and evaluations on all HPS
  • Assists with data entry and processing of specimen
  • Completes testing at various community events
  • Day-to- day management of Cleaning

Experience For Community Services Coordinator Resume

  • Reports outcomes on an ongoing basis
  • Lost and Found Tracking and Management
  • Assist in ensuring that the facility amenities are properly maintained and repaired as needed
  • Assist the Community Events Manager with coordinating events and activities as directed
  • Assist with the monitoring of vendors for compliance with facility procedures
  • TMC Committee Meeting Support -- Room Setup, Room Break Down
  • Administer benefits packages (i.e., health, dental, vision, Life/AD&D, LTD, STD, FSA), including annual renewals and other items as needed
  • Manage employee benefits (including enrollments, cancellations, changes to coverage, COBRA coverage, etc.) and facilitate open enrollment periods

Experience For Team Schein Communications & Community Services Specialist Resume

  • Oversee workers compensation claims, ensuring they are handled in a timely fashion, and FMLA leaves of absence
  • Monitor client files, ensuring all forms are complete and entered into HMIS system
  • Provide oversight and leadership to customer service and planning departments
  • Collaborative and creative in problem solving
  • Assists shelter residents in forming goals upon entry to the shelter

Experience For Director of Community Services Resume

  • Routinely tracks resident and program outcomes providing monthly and quarterly reports for grant purposes
  • Conducts eligibility screenings and comprehensive needs assessments for households seeking to access homeless services
  • Provides crisis intervention and specialized casework individuals and families experiencing chronic homelessness, and mental health or substance abuse issues
  • Respond to participants and staff in an empowering, sensitive and respectful manner
  • Knowledge of internship and training program operations and logistics in museums or other cultural or educational institutions
  • Supervise clients taking medication(s)
  • Perform rounds as required by facility, and/or any regulatory or funding body
  • Supervise tenants taking medication and document medication compliance or non-compliance in Medical Administration Record
  • Participate in regular supervision and training as required

Experience For Director of Community Services & Planning Resume

  • Assist Development Director in preparing development related collateral, i.e. newsletters, website, brochures, social media posts, etc
  • Maintain a working knowledge of PPCS programs for use in donor stewardship
  • Maintains a thorough working knowledge of PPCS programs for use in donor and volunteer cultivation
  • Review grant applications and proposals for submission to appropriate government grant making entities, private foundations, etc
  • Create and implement Major Donor and Planned Giving strategies and programs
  • Ensure compliance with all staff development/continuing education requirements
  • Supervise management of tenant files, including documentation of tenant eligibility and progress in the program
  • Successful completion of a Community Health Worker formal training program from a college or other education institution
  • Complete all trainings related to shelter case management. SPDAT training, Service Point, etc, required HUD webinars and trainings

Experience For Community Services Director Resume

  • Maintain working knowledge of HUD regulations related to emergency solutions grant
  • Ensure all grant conditions are being achieved
  • Acts as liaison between local agencies concerned with the functions and operations of the program
  • Conducts comprehensive assessments and develops a service plan through face to face interviews for each client and their families in order to ascertain their needs
  • Provides case monitoring and follow-up as required by program guidelines
  • Provides education, support and referrals
  • Participates in community coalitions

List of Typical Skills For a Community Services Resume


Skills For Peter & Paul Community Services Resume

  • Demonstrated skills in small and large group presentations
  • Lead and motivate employees and effectively communicate SSC’s vision and objectives
  • Communicates effectively and diplomatically with general public, consultants, agencies, and other programs and departments
  • Two (2) years of increasingly responsible experience in social service or related experience
  • Two (2) years of increasingly responsible experience in case management, social service or related experience
  • Experience working with youth, organizing, and supporting community projects

Skills For Community Services Supervisor Resume

  • Experience writing, submitting and monitoring contracts, grant applications and reports
  • Experience in organizing and working with youth groups
  • At least one life experience as the ‘new person’ moving into a community and successfully building positive relationships with others
  • Assist in tracking all outcomes according to good practice standards/funder requirements
  • At least one (1) year of experience working in a multi-cultural community-based setting
  • Experience working with Homeless Prevention or Rapid Re-Housing Programs
  • Experience interpreting and applying state and federal laws, guidelines and regulations
  • Experience developing and executing comprehensive work plans
  • Solve practical problems using reasoning skill

Skills For Community Services Representative Resume

  • Maintain good working relationships with community agencies
  • Maintain effective working relationships with public agencies, City departments, and the general public
  • Experience in entrepreneurship or business training
  • At least one year of experience serving others
  • Experience working with individuals with various socioeconomic backgrounds
  • Experience coordinating small to large-scale events

Skills For Community Services Manager Resume

  • One (1) year public speaking experience
  • Experience working with victims of domestic violence and sexual assault
  • Experience working with STD/HIV
  • Experience working with client databases such as HMIS
  • Experience with working federally funded programs
  • Experience and knowledge utilizing for the submission of grant applications

Skills For Senior Lumada Developer Community & Services Marketing Manager Resume

  • Experience using data and best practices to identify policy solutions for service delivery issues and unmet needs
  • Knowledge and skill in analyzing data sets and to comprehend various data definitions and code descriptions
  • Experience working with psychiatric and geriatric patient population
  • Experience handling an array of issues within the Human Resources field
  • Experience assisting clients with substance use and mental health conditions as well as crisis management

Skills For Community Services Coordinator Resume

  • Interact with clients who experience homelessness, substance abuse, severe and persistent mental illness, dual diagnosis, and/or HIV/AIDS
  • Develop and enforce policies and procedures in compliance with applicable regulatory standards and evidence-based best practices
  • One (1) year supervisor experience
  • Build a cohesive team with diverse skill sets
  • Good understanding of the Federal, State, and local laws / regulatory guidelines governing the operation of a home health agency
  • Previous management and home health experience is required
  • Enhance the quality of client management and satisfaction, to promote continuity of care and cost effectiveness

Skills For Team Schein Communications & Community Services Specialist Resume

  • Demonstrated leadership abilities and strategic thinking
  • Prioritize big picture ideas and execute into tangible actions
  • Handle multiple priorities, work with a diverse community and colleagues
  • Two (2) years of increasingly responsible experience in social service
  • Monitoring and Inputting the Access System Database
  • Volunteer Management, including volunteer recruiting, training, managing and evaluating

Skills For Director of Community Services Resume

  • Plan written strategies to be used in completing, monitoring, and evaluating reports
  • Adapt to varying host country living conditions, working conditions, and pace of life
  • Serves as primary Volunteer Coordinator and point-person for recruiting, managing, and developing volunteers for the agency
  • Collaborate as part of the senior management team on various organizational initiatives including marketing, strategic planning, and board stewardship
  • Possesses a working knowledge of community resources available to low income housing and homeless individuals
  • Make daily contact with all residential clients to supervise ADLs (activities of daily living) and to monitor behavior while at housing sites
  • Maintain knowledge of clients’ treatment plans and current team meeting minutes, as indicated by initialing each document once read and understood
  • Monitor evening and weekend food preparation and serving
  • Manage direct mail solicitations while developing strategies for expanding the PPCS donor base

Skills For Director of Community Services & Planning Resume

  • Manage annual giving program to include prospecting, cultivation, gift solicitation and stewardship
  • Ensure all outcomes are tracked according to best practice standards and funding sources’ requirements
  • Partner with Garfield Place Apartments property manager to address lease violations using a housing first and harm reduction framework
  • Assist the executive director in developing short term and long range planning for the program
  • Assist the Director of Development in fund raising and grant writing

Skills For Community Services Director Resume

  • Capability to facilitate learning in an adult environment and hold the TAE40110 Certificate IV in Training and Assessment (TAE)
  • Represent the company at the local, regional, and national level with regard to Assisted Living and Independent Living communities
  • Clubhouse and Facility Opening and Closing Procedures
  • Develop and implement a cohesive onboarding and orientation procedure for all new/returning employees
  • Coordinate with maintenance staff regarding MoDOT compliance for agency vehicles, including all federal compliance regulations (e.g., Title VI)
  • Partner with applicable staff to administer disciplinary and termination processes, training managers and revising policies as needed
  • Coordinate with Office Manager regarding changes to employee information in accounting software
  • Provide ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual client needs

List of Typical Responsibilities For a Community Services Resume


Responsibilities For Peter & Paul Community Services Resume

  • Work with product marketing, product management and engineering to develop programs and tools to enable growth of developers for Lumada, Hitachi’s IoT Platform
  • Track and analyze markets and segments, key competitor’s strengths and weaknesses to ensure the cross functional team has up to date and accurate market information
  • Deliver training and education to the sales force and partners, and brief members of the press and industry analysts about the value of Hitachi’s IoT offerings
  • Excellent presentation, management, organization, and communication skills
  • Develops and implements vocational and life skills programming
  • Communicates effectively with clients and with support services and customers

Responsibilities For Community Services Supervisor Resume

  • Knowledge of documentation standards, experience collecting and maintaining data in electronic form
  • Extensive experience as an operational leader with a team
  • Ensures effective and accurate collection of education & outreach data
  • Ensure cleanliness and good order of office and facilities
  • Ensure accurate recording, tracking, and reporting of all philanthropic gifts, volunteer hours, and related information in Total Info database
  • Monitor evening and weekend food preparation and serving when no Dietary staff present
  • Maintain knowledge of tenants’ treatment plans and current team meeting minutes, as indicated by initialing each document once read and understood
  • Participates in all clinical staffing and departmental meetings relevant to recreational, vocational and community services

Responsibilities For Community Services Representative Resume

  • Assists in maintaining the safety and security of the program/facility
  • Manage team to meet goals in a changing environment and under pressure
  • Provides support for Meeting of the Minds Dementia conference
  • Establishes schedules and promotes routine testing locations for mobile outreach and submits monthly reports on the outcomes of the events event
  • Maintains a caseload and assists individuals and families with case management and educational support services with the goal of transitioning out of poverty
  • Provide a written record of client behaviors and situations for each shift worked, including client violations and staff actions taken
  • Actively conducts volunteer recruitment for the agency on an ongoing basis

Responsibilities For Community Services Manager Resume

  • Ensure confidentiality of fundraising information
  • Maintain a thorough working knowledge of PPCS programs for use in donor and sponsorship cultivation
  • Certification through SHRM, HRCI, or comparable Human Resources certifying entity
  • Participate in credentialing of all clinical staff
  • Strengths in problem solving and change management
  • Make daily contact with all residential tenants to supervise ADLs (activities of daily living) and to monitor behavior while at the Safe Haven
  • Provide a complete written record of tenant behaviors and situations for each shift worked, including tenant violations and staff actions taken
  • Develops relationships with community support organizations/leaders

Responsibilities For Senior Lumada Developer Community & Services Marketing Manager Resume

  • Works with community groups to match services to client needs
  • Maintains accurate referral information used by case managers
  • Coordinates and participates in community outreach and various community and stakeholder meetings
  • Conducts outreach presentations to community members
  • Maintains positive relationships with county staff, state agencies and community groups

Responsibilities For Community Services Coordinator Resume

  • Compiles and analyzes regular outreach-related statistics
  • Ensure the growth and success of the Community Care Program
  • Assist in designing and implementing programs and protocols that provide improved home health care for residents of Assisted Living and Independent Living communities
  • Act as a resource with regard to licensure, state and federal regulations and policy
  • Meet and/or exceed census growth goals for the Community Care Program as set by senior management
  • Work with outside clients and vendors, as well as the ability to interact positively with all levels of personnel across all functions
  • Ability and willingness to travel at least 25 - 50% of the time
  • Ensures that the telephone is answered professionally and messages are handled in a timely manner
  • Register new homeowners and issue Access Cards and Transponders

Responsibilities For Team Schein Communications & Community Services Specialist Resume

  • Connect -- Generate work orders and Input Customer Service Update Calls
  • Implement the Association's rules and regulations as they relate to the community facilities
  • Perform other responsibilities as requested by the Executive Director or Community Events Manager
  • Adheres to organizational and departmental policies and procedures. a. Takes on-call assignment as directed
  • Process new hire paperwork (e.g., Form I-9, background checks) for all new employees
  • Develop an employee education program to ensure staff members are informed of all available benefits

Responsibilities For Director of Community Services Resume

  • Ensure agency meets and maintains all legal compliance requirements (e.g., EEO, ADA, FMLA, ERISA, OSHA, ACA)
  • Develop/revise, as necessary, agency policies and procedures to ensure compliance with all applicable regulations
  • Develop and facilitate an employee satisfaction program, including staff surveys as well as staff gatherings, Staff of the Year awards, and other employment incentives
  • Oversee unemployment claims, filing protests when appropriate
  • Respond to and implement garnishment orders for employees (child support, notice to withhold for health care coverage, etc.)
  • Engage in conflict resolution among employees as necessary
  • Update all documentation in personnel files annually and as needed
  • Conduct in-services/trainings on H.R. issues as needed
  • Perform other tasks as required by the Director of Operations

Responsibilities For Director of Community Services & Planning Resume

  • Provides forecasts, budgets, and analyses of product line to ensure proactive development of processes and activities
  • Tracks operational results versus targets and provides resolution of variances. Participates in special projects and analyses
  • Supervise case management in the shelter
  • Ensure Data Quality Standards and deadlines are met
  • Attend monthly St Louis City and County COC meetings
  • Act as shelter’s chief privacy officer

Responsibilities For Community Services Director Resume

  • Carry a ten person case load
  • Complete case management employee evaluations
  • Attend monthly shelter staff meetings
  • Establish positive CSA foundations
  • Patrol Services consists of any Community Services Representative assigned to a mobile or stationary patrol position to watch for and discourage criminal/illegal activity, association rule violations, and to provide a safe environment for the Owners, Guests, and Visitors of Suncadia, Tumble Creek and the UGA

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