Community Banker Resume Sample
Santino Labadie
191 Laisha Roads,
Phoenix,
AZ
+1 (555) 448 8453
Work Experience
Community Banker
10/2016
-
PRESENT
Philadelphia, PA
- Exceeding our customers’ expectations by tailoring solutions through great communication and building strong rapport
- Listening to our customers, understanding their needs and providing innovative, tailored solutions to help them move forward
- Building and maintaining strong relationships with our customers, being their trusted ‘Go-To’ person whilst promoting the Banks products and services
- Showing a caring, empathetic attitude towards colleagues and customers by displaying a positive and friendly manner
- A genuine desire to provide an excellent customer service every time
- Proven relationship management skills and the ability to build strong rapport in the first instance
- Taking the time to understand the customer’s needs and develop trusting relationships by becoming the ‘Go To’ person whilst promoting the Banks products and services
Community Banker Moment & Premier
01/2010
-
04/2016
Los Angeles, CA
- Sell prospects and customers through relational selling in a trusted advisor role to assist them in recognizing opportunities and risks while helping them accomplish their goals through their use of Bank’s products and services
- Reviews and analyzes financial information to determine a customer’s creditworthiness
- Making self-initiated contact with customers, deepening relationships by keeping in regular contact to help anticipate and plan for their needs, maintaining an extensive knowledge of our specialist areas
- Providing effective banking hall management, orchestrating the team and supporting colleagues to work collaboratively and be empowered to consistently deliver high standards of customer service
- Demonstrating role model behaviours, taking a proactive role in coaching and mentoring colleagues across the branch and wider team
- Collaborating with specialist colleagues to ensure a smooth end-to-end customer journey, breaking down barriers across segments in order to keep the customer at the heart of what we do
- Being commercially aware by keeping up to date on trends in the economy, the local market and social media to utilise this knowledge to educate customers
- Proven customer service/client relationship experience within financial services
- Experience of effectively coaching or mentoring colleagues
Junior Community Banker
11/2004
-
08/2009
Boston, MA
- Primarily an outbound sales position that is designed to drive business deposits, merchant processing, small business loans into the branches and loan referrals to Commercial Bankers
- Seeks to develop new business by contacting prospects and clients to sell and cross market bank opportunities
- Participates in community organizations affairs to increase the Bank's visibility and to enhance new business opportunities
- Interview loan applicants, collect and analyze financials and related data in order to determine the general credit worthiness of the prospect and the merits of the specific loan request. Obtain information by direct inspection of the applicant's business and or collateral, review of interim financial reports, personal interviews, etc
- Collaborate with branch managers with emphasis on increasing business product knowledge and analyzing business financials
- Understanding the customer’s needs, dealing with queries and promoting the banks services
- Take the time to understanding the customer’s needs and develop trusting relationships by becoming the ‘Go To’ person whilst promoting the Banks products and services
Education
Strayer University - Prince George's Campus
1999 - 2003
Bachelor's Degree in Business
Professional Skills
- Committing to their own in role development, by continuously developing his/her own knowledge, skills and competence, using available tools and resources such as the Colleague Learning Curriculum and the Little Blue Book (self development guide) for Community Bankers
- Seeking to maximise their own full potential through inviting regular observation, feedback and coaching from peers and leaders, and by committing to actions under the Performance Framework (including 1:1s, Performance and Development conversations)
- Prior applicable experience
- Delivering innovative tailored solutions and excellent service by listening to our customers and working together to agree on a way forward
- Participating fully in team meetings and huddles, being proactive in sharing new ideas of how to improve things for the team and for customers
- Displaying the Barclays values whilst carrying out Customer tdransactions over the counter
- Acting as a mentor, providing guidance and support to more junior members in the team when required
How to write Community Banker Resume
Community Banker role is responsible for events, lending, email, media, spelling, learning, acting, grammar, development, mentoring.
To write great resume for community banker job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Community Banker Resume
The section contact information is important in your community banker resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Community Banker Resume
The section work experience is an essential part of your community banker resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community banker responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community banker position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Community Banker resume experience can include:
- Taking an active interest in activities within the local community, by getting to know your customers and being looking to participate in events by being the “voice” of Barclays Bank
- Proven customer service/client relationship experience, preferably within financial services however this is not mandatory
- Being a confident problem solver who uses creative initiatives to exceed customer expectations
- Taking an active interest in activities within the local community, by getting to know your customers and looking to participate in events by being the “voice” of Barclays Bank
- Proven experience in using your interpersonal skills to relate to others and provide a solution
- The ability to speak Polish would be beneficial
Education on a Community Banker Resume
Make sure to make education a priority on your community banker resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community banker experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Community Banker Resume
When listing skills on your community banker resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical community banker skills:
- Experience in creative problem solving, and the confidence to take the initiative to permanently resolve potential issues
- Supporting new to role colleagues to understand their role and share your expertise with them
- Proactively identifying and resolving any problems, using your initiative to exceed customer expectations
- Personally looking after your own well-being in the workplace and that of your close colleagues, to contribute towards a culture of care
- Acting with honesty and integrity and working with colleagues to create a respectful and motivating environment to attract, inspire and develop colleagues who share our purpose and values. Recognise others for their contribution and achievements
- Written material is informative, edits work for spelling and grammar
List of Typical Skills For a Community Banker Resume
1
Skills For Junior Community Banker Resume
- Burton – DE14 1HU
- Derby – DE1 1SH
- Cambridge and Hertfordshire
- St Albans and Harlow
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