Community Relations Resume Sample

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Madisen Stoltenberg
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Work Experience


Director of Community Relations
09/2017 - PRESENT
New York, NY
  • Reports directly to the stations’ President and General Manager andworks closely with all other department heads as part of a cross-functionalleadership team to advance and protect the stations’ public image and achieve keybusiness objectives
  • Also reports functionally to the Vice Presidents of Communications andPublic Affairs at the CBS Television Stations’ headquarters
  • Works closely with the stations’ news department to promote andpublicize local newscasts, anchors and reporters. Manages community appearancesby members of the news team and others representing the stations
  • Creates and executes initiatives to maximize the stations’ service tothe community through public service events and partnerships with key local organizations
  • Maintains the stations’ Public Access File and prepares quarterly FCCreports detailing the stations’ community service
  • Trains and develops Welcome Center Team is sales techniques to achieve goals
  • Manages all follow-up on guest passes, sales leads, tours, and other avenues which help drive in membership and increase participation in chronic disease programs
  • Develop and execute a cohesive, focused community relations program for Mars Petcare that engages both Mars Associates and the broader community, bringing them together to make a better world for pets
Community Relations Coordinator
09/2010 - 05/2017
Boston, MA
  • Familiarity with the oil and natural gas industry in general; preferably in the exploration and production sector
  • Quickly initiate, improve and maintain stakeholder relationships based on Devon leadership attributes and its corporate values that lead to its role as a respected corporate citizen
  • A proactive approach to gathering information and communicating it succinctly and quickly to executives, managers and employees
  • Continually prioritize efforts in response to changing situations and new information
  • Keen interest in making things happen as opposed to reacting
  • Demonstration of listed prerequisites in previous employment
  • Work with the Community Relations Managers to carry out the company’s community outreach programs in Western Oklahoma
  • Ensure key opinion leaders understand Devon’s presence and impact in the area; ensure appropriate elected officials are aware of outreach events, tours, donations, awards, etc
Community Relations Intern
09/2003 - 03/2010
Houston, TX
  • Communicate, track and report on the achievements of the community program, including corporate partnerships, volunteering and donations
  • Work with our brand managers, advertising agency, social media team and Consumer Care team to monitor and track consumer social media comments that impact corporate and brand reputation and respond in a timely way
  • Coordinate and implement media activities that support the Mars community engagement plan
  • Collaborate with Corporate Affairs Director, Senior Leaders and P&O, to develop a simple and effective associate communications plan and measure its effectiveness
  • Build awareness and understanding of the role of Corporate Affairs within Mars
  • Develop and distribute specific tools to support line managers in communicating business information with their teams and ensure tools are tailored to the needs of specific groups
  • Community Contributions: Facilitate the state’s sponsorship, donation and volunteerism initiatives with a local steering team available to support and implement
  • Develop and implement the company’s community outreach programs in its Permian Basin operating region (Southeast New Mexico and West Texas), ensuring alignment with business goals and objectives

Education


Norwich University
1998 - 2003
Bachelor's Degree in Communications

Professional Skills


  • Champion efforts in creating a diverse workplace. Specialist I:2-5 years of experience. Works with general supervision, handling routine tasks and assignments using both defined parameters and experience as guide to decision making.Officer I
  • Champion efforts in creating a diverse workplace. Specialist I: 2-5 years of experience. Works with general supervision, handling routine tasks and assignments using both defined parameters and experience as guide to decision making.Officer I
  • Necessary skills include strong attention to detail, organizational skills, time management skills, and strong written and verbal communication skills
  • Have strong planning and organizing skills, as well as project management skills to manage multiple projects simultaneously
  • Excellent writing abilities, good public speaking skills, computer skills, social media savvy
  • Communication skills (Verbal and Written), listening, questioning and facilitation skills
  • Demonstrate strong oral / written communication and listening skills

How to write Community Relations Resume

Community Relations role is responsible for community, communications, interpersonal, computer, presentation, public, education, planning, software, excel.
To write great resume for community relations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Community Relations Resume

The section contact information is important in your community relations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Community Relations Resume

The section work experience is an essential part of your community relations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community relations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community relations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Community Relations resume experience can include:

  • Professional demeanor, strong interactive skills, demonstrated collaborative approach and are contributing member of a small team
  • Excellent writing, editing, proofreading, interpersonal and organizational skills
  • Effective decision-making skills; can choose a course of action among various options involving uncertainty or risk
  • Excellent communication skills, including oral and written comprehension and expression
  • A trained external affairs professional with strong written, verbal and presentation skills
  • Advanced consulting skills; comfortable with assisting executives and other senior-leaders

Education on a Community Relations Resume

Make sure to make education a priority on your community relations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community relations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Community Relations Resume

When listing skills on your community relations resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical community relations skills:

  • Strong demonstrated communications skills (writing, editing, verbal communication, public presentations)
  • Prior work experience incorporating public relations and communications skills required
  • Excellent organizational skills and ability to prioritize and multi-task to accomplish diverse tasks under close deadlines
  • Excellent presentation skills with demonstrated ability to present complex information in a clear, concise and understandable manner
  • Strong networking skills essential
  • Strong relationship building skills across broad range of external stakeholders

List of Typical Experience For a Community Relations Resume

1

Experience For Community Relations Coordinator Resume

  • Strong interpersonal skills and ability to build lasting client relationships. Solid understanding of healthcare operations
  • Demonstrated strong verbal and written communications and presentation skills
  • Strong general communications skills, including project management, strategic planning, and measurement/evaluation
  • Demonstrate a willingness to learn and quickly develop new skills
  • Strong written and verbal communication skills - successfully interact with all levels of employees, from senior management to line-level representatives
  • Proven skill in marketing, public relations, digital communications, preferably in a healthcare setting
2

Experience For Director of Community Relations Resume

  • Strategic & conceptual thinking skills
  • High level Microsoft suite and publishing software skills
  • People management skills that ensure a collaborative working environment
  • Effective relationships with assigned communities to ensure the Social License to operate
  • Building a strong network of contacts by partnering with various internal and external departments & organizations to accomplish Corporate Citizenship goals
  • Experience organizing and maintaining filing systems, both paper and electronic
  • Deep understanding of technology and tech education programs or experience working with programs that provide programming for undeserved youth
  • Demonstrate Telecare’s mission, purpose, values, and beliefs during when interacting with internal and external stakeholders
  • Experience with visual storytelling and editing, or a willingness to learn
3

Experience For Community Relations Representative Resume

  • Proven capabilities in preparing stakeholder analyses, consultation plans, communications materials and managing community relationships and expectations
  • Experience working in addiction treatment; behavioral health; law enforcement; criminal justice; or community organizing; or equivalent
  • Previous event planning and execution, marketing, communications experience
  • Experience partnering and influencing C-Suite leaders
  • Two (2) - five (5) years of sales/marketing, health care experience, or event planning required
  • Practical experience of working at site level in developing economies, in a company, consultancy or development institution (Essential)
4

Experience For Director, Community Relations Resume

  • Experience of planning and delivering local development programs (Essential)
  • Experience managing a budget having direct budget accountability
  • Considerable experience in working with community groups, government organizations, and the media is desirable
  • Reasonable experience in public speaking, communications, and public relations is desirable
  • Experience working with community outreach is required
  • Advanced knowledge of Microsoft Outlook and Excel are essential, as well as strong working knowledge of Microsoft Word, PowerPoint, SharePoint
  • Healthcare marketing or communications experience
  • Applicable knowledge and experience in digital marketing platforms
5

Experience For Community Relations Officer Resume

  • Previous community volunteer experience and understanding of community outreach
  • Experience working with Medicaid or combination of work and education
  • Previous experience in program planning, management and delivery
  • Responsible and responsive, with strict adherence to deadlines; commitment to completing assignments with excellent attention to detail
  • Manage many projects with competing priorities and deadlines
6

Experience For Community Relations Intern Resume

  • Experience with graphics/photo imaging software (e.g., Adobe Illustrator) and web/print content creation and management
  • Experience maintaining electronic communication vehicles, such as blogs, Facebook, Twitter
  • A proven track record of vision, creative thinking, and coordination of complex programs
  • Experience of social assessment techniques, and of delivering strategic social engagement plans for businesses and operations (Essential)
  • Experience in healthcare or sales/marketing environment
  • Knowledge of principles for effective public participation, stakeholder relations and community engagement
7

Experience For Jewish Community Relations Council Resume

  • Lead program/process evaluations and vendor performance assessments for improved efficiency and effectiveness
  • Answering telephones, typing, filing, compiling written communications, and creating reports and other responsibilities as assigned, and
  • Sending event evaluations, tracking event evaluations, assessing and reporting out on event activities
  • Coordinating and ordering all activation items for each event and ensuring activation is delivered to the proper
  • Crafting and sending communications to advertise programming and provide recognition
  • Soliciting feedback, documenting community responses and preparing reports
8

Experience For Community Relations Project Manager Resume

  • Creating and building a project of their own and presenting to the team
  • Developing specialized department volunteer programing
  • Leading our annual employee giving campaign
  • Managing annual budgets and processing payments
  • Partnering with the recruiting team to highlight the company’s charitable endeavors among candidates and new hires
  • Building and managing detailed prospect and professional profiles in our database (Sherpa)
  • Delivering training on social matters to the Discovery team and external parties (e.g. JV partners and contractors)
9

Experience For Community Relations Professional Resume

  • Listening to and working with community, government and business stakeholders on community relations’ issues
  • Writing for diverse audiences and varying mediums such as web pages, email alerts, video scripts, blogs and fliers
  • Understanding of financial management, especially budgeting, reconciliation, Patriot Act and international compliance
  • Securing board and committee leadership opportunities with charitable organizations
  • Assisting with ad hoc employee engagement special projects
  • Partnering with the company’s global community relations committees to extend our charitable footprint around the world
  • Writing all community relations focused web/intranet/social media content and collateral to promote the company’s corporate citizenship globally
  • Planning, organization and direction of a Community Relations/Public Relations Department
  • Developing and maintain departmental, community and local agency sources and databases
10

Experience For Communications / Community Relations Resume

  • Promoting programs and initiatives related to the agency policies, and procedures
  • Educating employees on program missions, guidelines and funding
  • Providing direct support of FedEx’s annual global community report
  • Works closely with Fort Walton Beach Medical Center Marketing on planning, coordinating and facilitating dual branded community events
  • Management and oversight of Team Kokua Giving Program, to include meeting preparation and assisting with facilitation (taking notes)

List of Typical Skills For a Community Relations Resume

1

Skills For Community Relations Coordinator Resume

  • Interpersonal communication skills to interact effectively with individuals of diverse management hierarchies and cultural backgrounds required
  • Providing administrative support to ensure that the department operates as effectively and efficiently as possible,
  • Extensive experience working effectively and displaying sound judgment in a highly sensitive and stressful political environment
  • Strong Excel skills; utilizing spreadsheets for budget information and tracking
  • Proven formal writing and proofreading skills
  • Demonstrated problem solving & decision making skills and an ability to share creative and new ideas
  • Effective time management and project planning skills required
  • Computer skills including experience with PowerPoint and Excel
2

Skills For Director of Community Relations Resume

  • Excellent interpersonal, verbal, written, and report-writing skills
  • The ability to judge the urgency of incoming requests and prioritize Project Management skills
  • Good oral and written communications skills; trusted advisors to employees and executives/managers
  • Demonstrated capacity to communicate effectively within and across diverse groups
  • Demonstrated excellence in written skills, public presentations, verbal communications, negotiations
  • Excellent time management skills and flexibility
  • Strong organization skills and the ability to manage multiple simultaneous projects
3

Skills For Community Relations Representative Resume

  • Strong project management, leadership, and negotiation skills required
  • Demonstrated ability to efficiently and effectively organize and manage multiple projects and tasks simultaneously
  • Excellent writing and communication skills with a professional approach to community relations
  • Demonstrated experience in designing and implementing feedback gathering methods, including surveys, public meetings, and stakeholder interviews and briefings
  • Experience demonstrating skill serving on, or serving as a liaison to, committees and/or community
  • Experience demonstrating skill developing and maintaining internal and external customer relationships,
  • Demonstrated problem solving experience in handling and resolving difficult and complex client based issues
4

Skills For Director, Community Relations Resume

  • Demonstrated experience in enhancing organizational reputation
  • Experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background
  • Personal computer (PC) skills including Excel and Microsoft Word
  • Related experience working with state governments; community relations, public relations, communications or related experience
  • Strategic thinker with outstanding written and verbal communications skills
  • Demonstrates excellent attention to details
5

Skills For Community Relations Officer Resume

  • Effectively engage with people and communities from diverse cultures socio-economic backgrounds
  • Solid, enviable experience in coordinating
  • Previous experience in employer relations, business development, managed care, and/or experience in a similar role in a healthcare setting
  • Present business and technical results clearly, completely and accurately. Exceptional negotiation, presentation, and listening skills
  • Prior experience in communications or public relations required
  • Valid driver’s license and access to a motor vehicle with valid motor vehicle insurance required
  • Proof of a valid drivers license and access to a motor vehicle with proof of valid motor vehicle insurance required
  • Strong healthcare experience; integrated healthcare (payer, provider and patient)
  • Exceptional written and verbal communications skills with an ability to advocate positions and ideas to internal and external stakeholders
6

Skills For Community Relations Intern Resume

  • Measuring the effectiveness of the company’s community relations engagement efforts to ensure desired outcomes are met
  • Experience working with communications and creative services to deliver engaging, targeted messaging
  • Conduct ongoing follow-up contacts to retain existing business and maintain strong relationships with existing customers
  • Establish and maintain effective collaborative working relationships with community organizations for the purpose of collecting feedback
  • Medical terminology, billing and coding experience
  • Strong leadership ability with a particular focus on providing vision and guidance in implementing the work of the CRC
  • Experience coordinating meeting and event logistics
7

Skills For Jewish Community Relations Council Resume

  • Experience facilitating small and large group presentations and leading discussions
  • Skilled at planning, project management, time management and communications
  • Proven ability to multi-task in a fast-paced environment while adhering to tight deadlines
  • Experience working with web and social media tools and analytics (such as Word Press, Google analytics, Facebook, Twitter, and Instagram)
  • Strong knowledge of Word, PowerPoint and working knowledge of Excel
8

Skills For Community Relations Project Manager Resume

  • Demonstrated ability to influence business leaders and external stakeholders with the goal of building commitment
  • Experience in cooperation with various stakeholders (NGOs, schools, public administration units, regulatory authorities, local community) and public speaking
  • Is skilled in the problem-solving process, makes independent judgments when appropriate, handles authority naturally and rationally
  • Pf progressively responsible work experience in an assisted living or long term care facility
  • Experience representing a company in a multi-state region
9

Skills For Community Relations Professional Resume

  • Knowledge of and skill in event planning
  • Six months experience in developing policies, procedures or programs for dissemination of information to the public or media groups
  • Experience working with coalitions of organizations
  • 18 - 36 months experience in athletics, marketing, community relations, or other related field
  • Skilled at building partnerships with personal businesses and private partners
  • Experience preferably in marketing and/or community work
  • Experience working with data informatics/analytics
  • Experience with engaging directly with members of the public by email, phone, in-person, and through written correspondence
10

Skills For Communications / Community Relations Resume

  • Experience in account management, marketing and/or sales
  • Computer experience in Window’s environment including Microsoft Office suite (includes PowerPoint, Word, Excel, Publisher and Adobe Professional)
  • Experience in delivering outcomes on time and within budget
  • Related corporate responsibility and/or foundation/grant-making experience
  • Work in a fast-paced environment. Ability to remain focused, objective, effective and concentrated under pressure
  • Strong attention to detail – ensures accuracy of all communications
  • Drivers license to operate Community Relations vehicle
  • Demonstrate a hands-on, collaborative approach; work well in a team

List of Typical Responsibilities For a Community Relations Resume

1

Responsibilities For Community Relations Coordinator Resume

  • Proficient skills in writing, editing, content creation, idea pitching and public speaking
  • Computer skills required to include word processing, power point, publishing software and web design required
  • Proven community outreach and volunteer experience
  • The ability to communicate, influence, and negotiate effectively with internal and external stakeholders
  • Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required - mileage to be reimbursed at federal rate
  • Brainstorming with the Marketing staff and other department heads to create effective on-air and digital support for community issues and sponsorship
  • Experience working with employee volunteer engagement programs, preferably in a corporate setting and/or first-hand execution of volunteer events
  • Experience coordinating and managing events
  • Strong knowledge and understanding of the local community of Emerald and surrounding towns
2

Responsibilities For Director of Community Relations Resume

  • Experience in community affairs, understanding of public relations programs
  • Prioritise and project manage responsibilities
  • Project/event management experience
  • Builds strategic alliances and coalitions with key groups who work and missions are aligned with the Company’s priorities
  • Builds effective relationships with management team; advises them on the development of initiatives and champions them within departments
3

Responsibilities For Community Relations Representative Resume

  • Establish strong internal business and employee relationships to help drive program support and participation
  • Valid driver’s license, reliable transportation, and willingness to travel
  • Experience with community relations, event management and sales
  • Social Work background/Experience with Advocacy Groups
  • Experience in community or government relations, nonprofit community, or related field required
4

Responsibilities For Director, Community Relations Resume

  • Related administrative experience required, preferably in a college/university or executive level administrative environment
  • Related community or government relations, nonprofit, community, or related field experience required
  • Exercise discretion, and make decisions in a timely and effective manner
  • Tertiary qualifications in a discipline such as arts, communication, public relations or relevant experience
  • Experience with digital design, social media, and web-based portals
  • Demonstrate sound judgment and sensitivity
  • Experience with hospital volunteers
  • Coordinate with District leadership to ensure consistent and effective delivery of outreach and education on USCIS programs and initiatives
  • Prioritize and report urgent matters to members of the Public Affairs Sr team
5

Responsibilities For Community Relations Officer Resume

  • Participate in weekly meetings in order to share knowledge or high priority cases and flag them to the appropriate Public Affairs leads
  • Strong advocacy relationship
  • Experience in community work
  • Experience in community engagement
  • Experience in corporate social responsibility, community involvement, and communications needed
6

Responsibilities For Community Relations Intern Resume

  • Proven track record of Community Health program development, implementation and evaluation
  • Ensuring inclusion of social engagement activities in all project planning and budgeting, and to coordinate actively with the discovery team
  • Assisting in determining the need for and developing information materials related to immigration enforcement and/or investigative matters
  • Coordinating Educating Excellence, Lexmark’s teacher recognition program
  • Assisting in managing Red Dog’s social performance system
7

Responsibilities For Jewish Community Relations Council Resume

  • Understanding of regulatory planning and environmental processes in relation to infrastructure projects
  • Responding/closing declined donation requests/files
  • Processing and Mailing Certificates of approved requests
  • Corresponding and replying to donation inquiries/requests by mail
  • Coordinating information with advertising agency for social media campaign
  • Creating quarterly reporting
  • Updating Lexmark’s intranet relative to community relations functions as needed
  • Assisting with Red Dog’s Village Engagement Program as required
8

Responsibilities For Community Relations Project Manager Resume

  • Understanding and passion for marine studies and/or for experiential undergraduate education
  • Managing Team Kokua E-mail
  • Managing room reservations and meetings
  • Developing information materials on immigration enforcement and/or investigative matters
  • Housing/Transportation assistance is not provided by the internship program
  • Working knowledge of generally accepted office procedures, practices and equipment (printers, copiers, faxes, scanners)
  • Providing administrative support for the Heroes program i.e. requesting checks, creating certificates for presentations, downloading photos, etc
9

Responsibilities For Community Relations Professional Resume

  • Developing and maintaining positive relationships with local communities and local project stakeholders
  • Liaising with landowner and neighbours and the local community
  • Oversee all operations of Spring Training, Extended Spring Training, Bradenton Marauders, and Gulf Coast League Pirates Community Commitment Program
  • Responsible for hiring, training and supervision of Florida Operations Assistant, Community Relations, Marketing, & Media Relations and 50/50 Raffle Sellers
  • Manage all scheduling and content for advertising in media, including but not limited to television, newspaper, radio, internet, and social media
  • Represent the University at local meetings discussing issues of land use, construction, transportation, parking, housing, neighborhood concerns, and utilities
  • Assist with Spring Training and FSL ticket sales, services and operations, as well as promotions, specifically as related to community programs
  • Manage the promotion and implementation of Do Crew, American’s employee volunteer program, including individual and teambuilding opportunities
10

Responsibilities For Communications / Community Relations Resume

  • Work with St. Luke’s Marketing Department Service Line Directors and Marketing Entity Directors to help implement new strategies
  • Support the firm’s community involvement strategy, including helping Foundation staff to develop new initiatives
  • Support to the Community Relations team, including travel coordination, expense reports, internal/external meeting and calendar management, phone coverage
  • Assist in developing and implementing a comprehensive and integrated strategic community relations plan that aligns with the institution’s strategic plan
  • Manage high quality marketing materials (collateral) and advertising public programs
  • Maintain a database of medical contacts/community resources including key contacts. Maintain a working knowledge of behavioral health industry trends

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