Community Associate Resume Sample

4.5
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Edward Moore
4530 Rosanna Mount,  Dallas, TX
+1 (555) 664 8994

Work Experience


Community Associate
03/2016 - PRESENT
Houston, TX
  • Coordinate transportation, follow-up appointments, work with the pharmacy to ensure medications are filled in a timely fashion, follow-up on doctors’ and discharge orders to ensure they are accurate and member remains in compliance with the orders
  • Experience with Microsoft Office products (Word, Excel, Project, PowerPoint, Outlook)
  • Multi-task and work in a high-paced environment
  • A passionate hardcore Blizzard gamer that plays all Blizzard games
  • Excellent verbal and written communications in both English and Chinese
  • Able to work under stress, learn new things quickly, and multi-task
  • Localize, generate, and publish high-quality editorial content
  • Translate Korean to English and English to Korean for game related documents
  • Ensure effective communication between Blizzard Entertainment and the game communities
Community Associate, Express Drive
10/2011 - 12/2015
Houston, TX
  • Plan and execute community events and promotions
  • Plan and execute social media campaigns
  • Compose feedback reports on a timely basis
  • Excellent translation skills in both English and Korean
  • Strong passion and knowledge for all Blizzard Entertainment game titles, as well as the competitive gaming industry
  • Able to deal with multiple tasks and meet tight deadline
  • Self-motivated, enthusiastic and willing to accept new challenges and changes, with a high level of adaptability
  • Available for occasional international business trips
Community Associate, Wellness
03/2008 - 06/2011
New York, NY
  • Proficient with the Microsoft office
  • Knowledge and experience on social media campaign
  • Responsible for communication via blog / forum in official community websites for Overwatch
  • Support Heroes of the Storm related communication and promotion
  • Responsible for community monitoring include official community sites, fansites and other online community sites
  • Support social media communication and campaigns
  • Assist in creation of content

Education


Heidelberg University
2002 - 2007
Bachelor's Degree in Business Administration

Professional Skills


  • Strong project management skills, fantastic at managing multiple workstreams in parallel, as well as your own time and priorities
  • Analytical skills, Excel modeling skills
  • Remarkable inter-personnel skills and oral and written communication skills
  • Confident presenter, with strong public speaking skills
  • Strong comprehension and literacy skills, with the ability to trouble shoot complex issues when necessary
  • Professional mind, strong time management skills and detail-oriented
  • Public speaking ability and good people skills. Ability to interact with people at all social and economic levels

How to write Community Associate Resume

Community Associate role is responsible for basic, translation, modeling, customer, social, telecom, retail, training, drivers, design.
To write great resume for community associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Community Associate Resume

The section contact information is important in your community associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Community Associate Resume

The section work experience is an essential part of your community associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Community Associate resume experience can include:

  • Flawless attention to detail and great organizational skills
  • Demonstrate good customer service at all
  • Knowledge and experience detailing/cleaning vehicles
  • Experience of providing maintenance services in a similar customer facing environment
  • Strong passion and knowledge for all Blizzard game titles, as well as the competitive gaming industry
  • Demonstrate empathy and take initiative on doing what’s right for the customer

Education on a Community Associate Resume

Make sure to make education a priority on your community associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Community Associate Resume

When listing skills on your community associate resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical community associate skills:

  • Going the extra mile to communicate clearly and effectively
  • Assist drivers with using the app most effectively, ensuring correct pay, and proactively solving any account issues
  • Strong writing skill in Korean
  • Customer oriented. Generate, build and effectively service valuable customer partnerships
  • Proficient computer skills, ability to adapt to new technology
  • Demonstrate good customer service at all times

List of Typical Experience For a Community Associate Resume

1

Experience For Community Associate, Express Drive Resume

  • Support Operations in Austin through special on the ground projects to make the driver experience as seamless as possible
  • Organize and manage the rider and driver pickup and dropoff experience at events
  • Escalate driver issues to better the in-app experience for drivers
  • Knowledge and experience with Excel
  • Excellent , verbal and written communication
  • Rental car, retail or customer service experience
2

Experience For Online Community Associate Resume

  • 1+ Retail or customer service experience
  • Dealership, auto repair, or vehicle rental experience
  • High energy with an excellent work ethic
  • Manage vehicle inspection reports and work with local team to prioritize vehicle repairs and maintenance
  • Retail/customer service experience
  • Strong attention to detailProficient with a MacBook
3

Experience For Community Associate, Wellness Resume

  • Excellent, verbal and written communication
  • Document events with beautiful photos and data-centric recaps to determine event effectiveness
  • Retail, customer service, or vehicle rental experience
  • Are excellent at Trivia
  • Retail, customer service, or hospitality experience
  • Willing to work on holidays
  • Ensures budgetary requirements are met,; scheduling expenditures; analyzing variances; initiating corrective actions
4

Experience For Social Media Community Associate Resume

  • Be responsible for addressing customer queries or resolving arising issues
  • Enthusiastic about helping others by spreading love and kindness
  • Resolve and assist with driver onboarding or driving issues with your knowledge of both BNA and the Lyft platform
  • Help to develop and plan marketing events at colleges, festivals and big gathering across BNA
  • Provide world class customer service while working in a fast paced and engaging environment
5

Experience For Community Associate, Special Needs Plan Resume

  • Resolve and assist with driver onboarding or driving issues with your knowledge of both Houston and the Lyft platform
  • Help to develop and plan marketing events at colleges, festivals and big gathering across Houston
  • Assist with driver onboarding and resolve driver issues using your knowledge of both Austin and the Lyft platform
  • Help to develop and plan marketing events at colleges, festivals, and big gathering across Phoenix
  • Contribute to the overall revenue of the centre by identifying opportunities and actively upselling of services
  • Conducts data entry projects, as assigned, including but not limited to Homeowner Paperwork filing, and packet preparation
  • To undertake tasks as required including setting up and
6

Experience For Digital Marketing Community Associate Resume

  • Self-motivated, enthusiastic, and willing to accept new challenges and changes with a high level of adaptability
  • Execute decisions to fairly resolve disputes following Poshmark’s return policies
  • Passionate about community, customer service, and spreading love and kindness
  • Support drivers with your knowledge of both Irving and the Lyft platform
  • Familiarity with the Irving area
  • Assist with vendor scheduling and substitutions for group classes, massage therapy, and group classes
  • Assist with marketing efforts through member network engagement, flyers, TV displays, social media, emails, and more
7

Experience For Community Associate, Ambassador Management Resume

  • Contributes to the overall revenue of the centre by identifying opportunities to promote SPACES products and services
  • Guide drivers through the onboarding process whether in person at the Lyft Phoenix Hub, at an event, phone, email, or carrier pigeon
  • Guide drivers through the onboarding process at our San Francisco Express Drive lot
  • Guide drivers through the onboarding process at our Burlingame Express Drive lot
  • Guide drivers through the onboarding process at our Summit/Eagle county location
  • A love for our drivers (new and old!) and providing them exceptional service
  • Guide drivers through the onboarding process at our Orange County Express Drive lot
  • Own and manage projects related to onboarding Lyft drivers
8

Experience For Community Associate, Oace Resume

  • Liaise with local transportation agencies to facilitate driver onboarding
  • Work closely with peers and third parties to organize driver acquisition and onboarding events for Lyft drivers
  • Travel to various locations to support driver and passenger facing activities
  • Meticulously organized, bordering on obsessive
  • Guide drivers through the rental onboarding process
  • Support new and existing drivers with your knowledge of both the Sacramento area and the Lyft platform
  • Analyze Lyft data for performance gaps and process improvements, always be looking ahead!
  • Comfortable interacting with drivers from all walks of life
9

Experience For On Demand Community Associate Resume

  • Guide drivers through the onboarding process in person, at an event, phone, and email
  • Guide or support drivers through the onboarding process with your knowledge of both Los Angeles and the Lyft platform
  • Working in a Customer Service position
  • Working in a customer service role
  • Support new and existing drivers with your knowledge of both the DC area and the Lyft platform
10

Experience For Entrepreneurship & Community Associate Resume

  • Guide drivers through the onboarding process at our San Leandro location
  • Guide drivers through the onboarding process whether in person, at an event, or via phone, email, or carrier pigeon
  • Perform pre- and post- applicant outreach to get drivers approved and raring to go
  • Help with general marketing activities for local partners and events and maintain venues calendar
  • Support analytical review of the driver onboarding process and identify operational improvements
  • Guide drivers through the onboarding process at our Lyft Hub
  • Support marketing initiatives from our Lyft Hub

List of Typical Skills For a Community Associate Resume

1

Skills For Community Associate, Express Drive Resume

  • Experience of providing an efficient and
  • Collegiate event planning experience
  • Analytical with strong understanding of numbers
  • Experience with Google Analytics and digital marketing
  • Experience of providing maintenance services
  • Experience of working in a similar complex
  • Experience of working within strict schedules of work and to tight deadlines
  • Demonstrate a clear understanding of the Poshmark platform
  • Experience managing social media platforms or communities
2

Skills For Online Community Associate Resume

  • Excellent standard of spoken and written English
  • Are excellent at TriviaYou’re all about THE TEAM, since we all know there is no “I” in TEAM
  • Experience in the rental industry
  • Ensure the customers in your community are happy – offer the best customer experience
  • Relationship Management. Build and maintain strong relationships with various stakeholders
  • Retail, customer service, or hospitality experienceProficiency in other languages
  • Automotive sales/car rental experience
3

Skills For Community Associate, Wellness Resume

  • Proficient in basic computer skill
  • Strong passion and knowledge for all Blizzard Entertainment game titles, as well as the game industry
  • Play experience in FPS and MOBA (AOS) games
  • Ensure effective communication between Blizzard and game communities
  • Knowledge and experience on social media campaigns
  • Develop projects for Facebook’s small business in local communities across Mexico and Latin America priority countries
  • International relations experience desired
4

Skills For Social Media Community Associate Resume

  • At least one year of professional work experience for a Common Interest Community
  • Regular to frequent local travel that requires a valid driver’s license and access to a personal vehicle
  • Willing to get hands dirty when needed; minor car maintenance, changing a spare tire, cleaning cars, shuttling cars, etc
  • Greeting people who come in for tours, tracking walk-ins, scheduling tours and sending confirmation emails
  • Managing Commons members checking in and checking out
  • Painting and Decorating – as required
  • Providing hands-on support to improve driver onboarding and engagement
5

Skills For Community Associate, Special Needs Plan Resume

  • Willing to work at various locations around the Houston area to support driver and passenger facing activities
  • Preparing and distributing promotional materials to guests and potential members
  • Answering “walk-up” questions from members and guests or referring inquirer to additional resources
  • Covering the front desk during business hours
  • Greeting and checking in members’ guests
6

Skills For Digital Marketing Community Associate Resume

  • Making data-driven decisions to assess and balance supply and demand in the market
  • Building custom reports to be used for passenger and driver outreach campaigns
  • Engaging with Lyft Product and Operations teams to improve the Lyft product
  • Greeting /Point of Contact
  • Willing to work at various locations around the Philadelphia area
  • Undertaking basic patching and
  • Managing switchboards; handling calls of various internal /external clients as well as various SPACES areas of business
  • Support the Columbus marketing team in ideating, creating and executing new brand initiatives in the local market, aimed at gaining new passengers and drivers
  • To be responsible for ensuring clear and safe pedestrian access to the Centre particularly in adverse weather conditions (e.g. clearing snow, gritting etc.)
7

Skills For Community Associate, Ambassador Management Resume

  • To undertake tasks as required including setting up and clearing away furniture
  • To organise and undertake on a pre-planned basis the washing of walls, cleaning of carpets and cleaning of furniture
  • Get hands dirty when needed; minor car maintenance, changing a spare tire, cleaning cars, shuttling cars, etc
  • Customer focused – enjoy working with them and solving their problems
  • Maintains ongoing contact with community organizations that are involved with providing services to support OACE’s educational programs
  • Get hands dirty when needed - be confident resolving issues for drivers by going above and beyond
  • Get involved -- roll your sleeves up and help your team with new process roll outs, in-fleeting of vehicles, and outfitting vehicles with trade dresses
  • Diagnose and remedy basic vehicle issues such as jumping a battery or changing a tire
8

Skills For Community Associate, Oace Resume

  • Support new and existing drivers with your knowledge of both the King County area and the Lyft platform
  • Flexibility to work opening and/or closing shifts
  • Assist with vendor scheduling and group class check-in, massage appointments, and communicating to other departments on tours etc
  • Problem solving and analysis. Actively handle
  • To clean light fittings and to test lighting systems
  • To dispose of waste materials in a safe, hygienic manner ensuring that it is available for collection as required
  • To maintain appropriate records including, repair orders and other tasks, carry out meter readings for the college
  • To attend to, where necessary, personnel visiting the site such as contractors
9

Skills For On Demand Community Associate Resume

  • To carry out Grass cutting and some grounds maintenance where required
  • To clean the internal face of external windows and other internal glass within the limitations of safe working practice as and where necessary
  • Passion and understanding for transportation or the automotive industry
  • Passion and understanding for WeWork's mission and values
  • Assist with the day-to-day management of existing power user programs
10

Skills For Entrepreneurship & Community Associate Resume

  • Support the Community Management team to achieve the following
  • Guide drivers through the onboarding process at our Las Vegas Express Drive locations
  • Guide drivers through the onboarding process at our San Jose Express Drive lot
  • Support new and existing drivers with your knowledge of both the Colma area and the Lyft platform
  • Guide drivers through the onboarding process at our Colma location
  • Guide drivers through the onboarding process at our New Orleans Express Drive lot
  • Guide drivers through the onboarding process at our Colma Express Drive lot
  • Support new and existing drivers with your knowledge of both the San Carlos area and the Lyft platform

List of Typical Responsibilities For a Community Associate Resume

1

Responsibilities For Community Associate, Express Drive Resume

  • Experience in a customer service role, ideally in multinational organisation
  • Plumbing- un-blocking sinks, toilets, traps and waste pipes as required
  • Internal Glazing – Remedial action after break-ins, for example boarding up of broken windows
  • Create amazing content about events for our drivers
  • Guide drivers through the Lyft onboarding process and educate them one-on-one and in groups
  • Typically involves standing for much of the workday
  • Support new and existing drivers with your knowledge of both the Baltimore area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Detroit market and the Lyft platform
  • Help with other projects as needed, including driver incentive design, driver events, and other operational tasks
2

Responsibilities For Online Community Associate Resume

  • Support new and existing drivers with your knowledge of both the San Antonio area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Las Vegas area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Bay Area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Dedham area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Salem area and the Lyft platform
  • Proficient in Spanish/Arabic Speaking required
  • Support new and existing drivers with your knowledge of both the Everett area and the Lyft platform
  • Organize our rental vehicles, parking lot, and work area
  • Guide or support drivers through the onboarding process with your knowledge of both Phoenix and the Lyft platform
3

Responsibilities For Community Associate, Wellness Resume

  • Support new and existing drivers with your knowledge of both the Richmond area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Gaithersburg area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Chicago area and the Lyft platform
  • Familiarity with King County
  • Support new and existing drivers with your knowledge of both the Portland area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Los Angeles area and the Lyft platform
  • Continuously look for performance gaps and process improvements, and always be looking ahead!
  • Support new and existing drivers with your knowledge of both the Pittsburgh area and the Lyft platform
  • Able to work closing shift 2pm - 10pm weekly
4

Responsibilities For Social Media Community Associate Resume

  • Support new and existing drivers with your knowledge of both the San Diego area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Phoenix area and the Lyft platform
  • Guide or support drivers through the onboarding process with your knowledge of both
  • Support new and existing drivers with your knowledge of both the Miami area and the Lyft platform
  • Help us with your ideas on how we can keep improving our services
  • Attends training and meetings as required and scheduled
  • To be responsible for ensuring clear and safe pedestrian
  • Internal Glazing – Remedial action after break-ins, for
5

Responsibilities For Community Associate, Special Needs Plan Resume

  • Make units ready for viewing when required
  • Management of meeting room
  • Assist the Marketing Lead with events
  • High energy with an outgoing, social personality
  • Act as first and last point of contact for your building
  • Oversee front desk operations during business hours
  • Uphold the Lyft standard of service while working with all drivers and passengers
6

Responsibilities For Digital Marketing Community Associate Resume

  • Enjoy improving processes
  • Be the first and last point of contact in your building by
  • Guide drivers through the onboarding process whether in person, at an event, phone, email, or carrier pigeon
  • Support new and existing drivers with your knowledge of both the Fremont area and the Lyft platform
  • Uphold the Lyft standard of service while working with all drivers
  • Comfortable on the phone and in person interacting with drivers
  • Support new and existing drivers with your knowledge of both the Austin area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Greater Boston area and the Lyft platform
7

Responsibilities For Community Associate, Ambassador Management Resume

  • Support new and existing drivers with your knowledge of both the Houston area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Philadelphia area and the Lyft platform
  • Support new and existing drivers with your knowledge of both the Salt Lake City area and the Lyft platform
  • Available for occasional international travel
  • Basic knowledge of social media trends and technologies
8

Responsibilities For Community Associate, Oace Resume

  • Able to deal with multiple tasks and meet tight deadlines
  • Build trust and awareness of Facebook’s small business solutions
  • Fluent Spanish and English are required
  • Respond to user support requests accurately and rapidly through email
  • Spot inconsistencies and natural investigative nature
9

Responsibilities For On Demand Community Associate Resume

  • A positive attitude with the ability to turn a negative into a positive
  • Support drivers with your knowledge of both NYC and the Lyft platform
  • Makes connections with community based organizations to increase community support and to communicate any change in the needs of OACE’s student population
  • Engage with SolarCity’s customer base to create a social referral network to drive information-sharing, increase brand awareness and lead generation
  • Work with communications team to design and execute a customized social media strategy, creating and leveraging relevant tools and techniques into the corporate culture and into all of the company’s products and services
  • Guide drivers through the onboarding process at our Bay Area Drive lot
10

Responsibilities For Entrepreneurship & Community Associate Resume

  • Manage We Member check-ins and check-outs
  • Maintain regular and positive communication with each owner and abide by the culture created to enhance, promote and execute daily positive interaction among members of the management team
  • Manage We Members check-ins and check-outs
  • Support drivers with your knowledge of both Colorado and the Lyft platform
  • Support applicants and drivers with your knowledge of both Los Angeles and the Lyft platform

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