Coffee Resume Sample

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Cheyanne Champlin
40148 Bernita Roads,  Detroit,  MI
+1 (555) 367 1009

Work Experience


Service Manager Coffee
04/2016 - PRESENT
Chicago, IL
  • Identifies optimal replenishment method and parameters for portfolio of products weighted towards average order history
  • Set-up the appropriate routines, tracking’s and processes to manage the German hot business
  • Substantial experience of effectively managing and motivating a team, with an ability to plan the work of a team, reacting to changes in workload and priority
  • Develops and manages Global Reserve coffee portfolio. This includes assessing global coffee volume and timeline needs to support the Reserve program around the world
  • Leads Reserve coffee planning to support all Reserve retail segments, including
  • Prepare beverage selections to recipe and standards and to customer's requests using proper equipment
  • Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
  • Properly use kitchen equipment, steamer, robot coupe etc
  • Prepare drinks to Company standards
Coffee Development Technologist
01/2013 - 02/2016
Dallas, TX
  • One to two years’ experience in fast-paced manufacturing environment
  • One to two years’ certified forklift experience
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
  • Native Arabic language and Average reading, writing and oral proficiency in the English language
  • Am-2pm shift, flexible schedule and ability to work weekends
  • Gain and maintain knowledge of products sold within the department; Inform customers of specials; recommend products to customers to ensure they get the products they want/need
  • Responsible for setting up all food stations, beverage stations & coffee stations along with condiments, glassware, and supplies in an aesthetic manner
  • Replenishing all food and beverages to ensure they are full, and served at the proper temperature
Coffee Processing Coordinator
01/2010 - 08/2012
Philadelphia, PA
  • Anticipates guests’ needs and always portraying the highest level of service
  • Helping maintain cost and eliminating waste in the coffee break areas
  • Communicate with the garde cooks and pastry departments on additional needs prior to items running out
  • Wraps and takes all perishable food items to the kitchen so it can be determined by the culinary team which items can be reused again or in any other food out and beverage outlets
  • Prepare various drinks including but not limited to; teas, espresso style coffee drinks, water, and soft drinks
  • Assist, support, and work with waiters, bartenders, and lounge/restaurant staff
  • Ensure order of work station cleanliness in accordance to health and safety regulations
  • Retain and maintain knowledge of all food and beverage menu items

Education


Southwest Minnesota State University
2005 - 2010
School's Degree in Marketing

Professional Skills


  • Have solid written and verbal communications skills, as well as strong math skills – quick, how many cups are in a quart?
  • Good basic math skills and money handling skills
  • Strong mathematical skills using percentages and fractions while working with recipes
  • Demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates
  • Strong analytical, problem solving skills complemented with financial acumen
  • Excellent written and verbal communication with proven experience leveraging data visualization for analytics and executive presentations
  • Excellent people skills and be a team player

How to write Coffee Resume

Coffee role is responsible for basic, training, math, communications, finance, retail, credit, database, recruiting, accounting.
To write great resume for coffee job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Coffee Resume

The section contact information is important in your coffee resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Coffee Resume

The section work experience is an essential part of your coffee resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous coffee responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular coffee position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Coffee resume experience can include:

  • Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service
  • Accurate cashiering skills
  • Previous cash handling experience an asset
  • To maintain good working relationships with all fellow colleagues
  • Manage project teams and timelines to deliver products and programs. Strong leadership of cross-functional partners required to ensure successful launch
  • Experience in food and beverage service with restaurant or specialty coffee management

Education on a Coffee Resume

Make sure to make education a priority on your coffee resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your coffee experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Coffee Resume

When listing skills on your coffee resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical coffee skills:

  • Have solid written and verbal communications skills, as well as strong math skills — quick, how many ounces are in a cup?
  • Good communication and presentation skills, self-motivated, team player,
  • Highly motivated and self-directed with strong project management skills
  • Strong customer service skills, ability to cook and prepare food attractively
  • Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance
  • Basic food-handling skills Willingness to be open to learning and growing

List of Typical Experience For a Coffee Resume

1

Experience For Coffee Development Technologist Resume

  • Straightening closets and keeping them orderly
  • Receiving shipments of materials and stocking shelves
  • Serving guests in Morsel’s coffee shop
  • Welcoming customers to the boutique
  • Ensuring brand stewardship in line with B-t-B market requirements
  • Prepare all fudge products according to recipe, guidelines, food safety for tasting, display and sale to customers
  • Assist in defining strategy reflecting competitive and consumer trends and market needs
  • Have working knowledge of coffee, tea, blended drinks and food that is served in a coffee shop environment. Able to suggest coffee blended drinks
  • Consistently train and develop staff awareness of Dining room, cleanliness and guest observation
2

Experience For Coffee Shop Attendant Resume

  • Prepare all beverage products according to recipe, guidelines, food safety
  • Work as a Barista making coffee, blended beverages, etc
  • Enter accurate orders into the register and follow established handling of cash procedures
  • Sweep, mop and wipe dining room tables
  • Ensure equipment used is in sound, working order; and tools used are properly cared for and stored
  • Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase
  • Check the correspondence of sums received with the orders and send all to the accounting department
  • A newly created senior leadership role within a market leading organization
3

Experience For Service Manager Coffee Resume

  • Lead the development of new products and product-related marketing opportunities, from concept to commercialization
  • Report to work on scheduled time, wearing the proper uniform and nametag
  • Systematically, strategic thinking
  • Complete requisition forms for items that are running low on inventory
  • Brew, sell, promote and prepare beverages according to established recipes and standards
  • Thrive in a fast-paced environment and embrace working a flexible schedule
  • Merchandise products in innovative and eye-catching displays to increase customer awareness and promote sales in the department
  • Work to better themselves through attaining SCAA certifications
4

Experience For Coffee Processing Coordinator Resume

  • Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable
  • Maintains quality store operations by providing direction and feedback to the Team
  • Ensures all checklists, side jobs, and cleaning projects are completed
  • Ensures new hires complete new hire orientation and complete all brand required training
  • Work virtual & cross-functional with profound business understanding
  • Specialized training in customer relations & sales
  • Maintain communication between kitchen/managers and floor staff
5

Experience For Coffee Specialist Resume

  • Understand the operational set up and principle of the Restaurant
  • One to two years in a public contact position, preferably in an upscale or lifestyle brand lounge or hotel
  • Take guest’s order in a professional manner
  • Prepare drinks per customer orders
  • Stock coffee station, display cases, and refrigerators
  • Place all orders needed for day to day Beverage service operations; including Coffee flavorings, Promotions, POS, Coca-Cola or Pepsi products (depending on brand protocol)
  • Follow all food safety guidelines by State and Local Ordinances
  • Add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurements, volume and distance
6

Experience For Coffee Shop Supervisor Resume

  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization
  • Restock and maintain the presentation of the coffee break areas
  • Enthusiastic about food and beverage
  • Manages the coffee business against operating plans and budgets. Tracks, analyzes and communicates product and program performance vs. expectations. Provides meaningful insight and recommends action plans to address variances in performance against annual plan
  • Manages cross-functional team to deliver integrated launch programs for coffee products, including product direction, marketing plans and store operations and supply chain requirements. Communicates product direction to internal and external partners
  • Global wiring for business model best practices and Supply Chain (coffee procurement, equipment) optimization
  • Close collaboration and coordination with the Bottling System, Franchise Operations and VEB (Germany) to implement consistent Chaqwa business model
7

Experience For Coffee Attendant Resume

  • Merges trends and other primary and secondary forms of research with fact based business insights to arrive at sound strategic recommendations
  • Express passion for the system, our brands, business & people
  • Explain the ingredients to the coffee
  • Provide professional counter/customer service
  • Prepare menu items to established standards including adhering to standardized recipes and production methods, ensuring recipes are followed, and all items are of the highest possible quality
  • Maintain the coffee station and beverage coolers
  • Perform work in a safe and efficient manner; ensure operational organization at all times
8

Experience For Coffee Barista Resume

  • Prepare coffee trolley in anticipation of the day’s business. Stock work area with Arabic coffee pots, Cups, Napkins, Dates and all other Arabic Sweets
  • Handle Guests’ requests / complaints, report them to the leaders on duty and carry proper follow up
  • Anticipate guests’ needs; respond promptly. Provides guests with exceptional service in order to achieve customer satisfaction
  • Register New Club Members : Present the Club services, the range of accessories and machines, the coffee varieties and advice on the first order. Ensure that all data’s of the customer are recorded in the database
  • Respect Nespresso guidelines and procedures : Wear without any exception the uniform of Nespresso. Ensure that desks and Boutique remain tidy and clean. Fill in coffee walls by the end of the day. Respect the tasks of your colleagues. Arrive on time
9

Experience For Coffee Shop Clerk Resume

  • Expertise in oral communication for each type of customer (open minded, ability to listen, understanding of customer’s needs and ability to capture customer’s interest)
  • Supporting the completion of the on-boarding process of all new employees and working with team members to achieve individual development goals
  • Anticipate guests’ needs and respond promptly
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
  • Follows Starbucks as well as Highgate’s operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
  • Strategic assessment of platforms within competitive context
  • Lead or support internal cross-functional coffee expertise-related activities, with the opportunity to introduce to the press, Club Members and prospects Nespresso’s Coffee Expertise
  • Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in the coffee bar
  • Achieve personal and common sales and service level targets
10

Experience For Coffee Shop Manager Resume

  • Welcome the Boutique clientele and identify their needs
  • Work in shifts and fulfill ones role and expectations. Support special events
  • Contribute to the management of inventories, stocks and cash
  • Maximize the sale of all the Nespresso products presented in the Boutique (coffee, machines ,accessories)
  • Actively manage the database on a daily basis and permanently update customer records
  • Check payments in accordance with the defined procedure

List of Typical Skills For a Coffee Resume

1

Skills For Coffee Development Technologist Resume

  • Some basic computer skills needed
  • Be able to rapidly build strong, working relationships with your customer base and be happy to support where needed
  • Maintains equipment in good working condition
  • Experience working in a coffee shop
  • Coffee industry, including Arabica coffee origin experience and Arabica quality management (5 years)
  • Business case and financial modeling experience (5+ years)
2

Skills For Coffee Shop Attendant Resume

  • Strong working knowledge of Microsoft Office and preferably business analytical software such as Power BI and/or Tableau
  • Operates mixers, coffee makers and other production equipment
  • Have experience within the retail industry, ideally from a luxury background
  • Operate particle distribution analyzer
  • Have knowledge of products within the Coffee/Candy, Bulk and Gift/Floral departments to accommodate customer requests to provide excellent customer service
  • A strong background in customer service (retail and hospitality backgrounds highly regarded)
3

Skills For Service Manager Coffee Resume

  • A strong background in customer service (hospitality and retail backgrounds highly regarded)
  • Past experience developing curriculum and teaching structured seminars
  • Coffee shop or other food service experience
  • Coffee/Barista Experience
  • Professional experience in direct customer sales on top of the line products & services
  • Understand broader company & project/program strategy and to prioritize and manage projects accordingly
  • General business experience (2 years)
  • Results-oriented and able to demonstrate an ability to work at all levels throughout the organization in a collaborative and professional manner
4

Skills For Coffee Processing Coordinator Resume

  • Retail & food production service experience
  • Previous Starbucks experience an asset
  • Demonstrate constructive discontent
  • Ensuring the department is well-stocked, properly staffed, and operating profitably through proper ordering and schedulingpractices
  • Merchandising products in innovative and eye-catching displays to increase customer awareness and promote sales in the department
  • Contributing to department profitability by controlling inventory levels and expenses such as payroll and shrink
5

Skills For Coffee Specialist Resume

  • Tracking daily shrink and coming up with ways to reduce waste with continuous improvementpracticesin mind
  • Meeting both personal and team based KPIs selling our range of products
  • Leveraging learnings and knowledge sharing across BU & Operations teams
  • Acting like an owner, showing ability to lead the hot beverage/ Coffee business in Germany
  • Understanding and anticipating consumer’s expectations and requirements
  • Training all the colleagues in the Hotel for making Arabic coffee so that there is consistency
  • Completing shop floor observations and providing feedback to the team in line with management support
  • Working knowledge of tea
  • Ensuring proper representation of the KO contribution with the 50:50 set-up with key bottlers (e.g. CCE Norway)
6

Skills For Coffee Shop Supervisor Resume

  • Working with team members to achieve individual development goals
  • Adjusting days off in accordance to business levels
  • Being present in the lobby while on shift
  • Contributing ideas on promotions etc
  • Handling guests requests/complaints
7

Skills For Coffee Attendant Resume

  • Overseeing Volunteer and Volunteens
  • Being a proud and passionate brand ambassador of Nespresso
  • Cleaning & organization of operation
  • Serving guests in the coffee shop
  • Serving guests in the café
  • Using interviewing, performance and career tools to hire, manage and develop others,working with employees to set and achieve individual and department goals
8

Skills For Coffee Barista Resume

  • Following Wegmans core recipes to prepare drink orders with speed and accuracy
  • Sharing your love and expertise of our coffee brand with our customers and club members
  • Perform all other physical aspects of the job including bending, squatting, lifting, climbing, standing for long periods of time and walking
  • Creates annual operating and marketing plans including recommendations for products, pricing, packaging, promotions and distribution
  • Build rapport with customers by remembering “regular” drink orders, making recommendations, and conversing with customers while preparing orders
9

Skills For Coffee Shop Clerk Resume

  • Maintain product levels throughout the day by stocking, refilling and rotating product, and preparing fresh coffee and specialty beverages
  • Assists in developing the annual operating plan and budget, monitors and repots on progress towards achieving operating plan goals
  • Manage and support running side work, daily and detail cleaning schedules, opening and closing procedures
  • Typical motions include repetitive arm and hand movements, bending, reaching and frequent lifting
  • Strategy & Program Development (leading annual brand/marketing planning)
  • Follow all company policies regarding the handling of money, tipping is prohibited
10

Skills For Coffee Shop Manager Resume

  • First class ongoing training delivered by our in-house team
  • First class ongoing training delivered by our in-house team Career growth opportunities
  • Responsible for moving and lifting an average of 1 – 10 pounds of product with the occasional need to lift a maximum of 35 pounds
  • Comfortable working across an organization, and capable of leading through influence within a matrix structure
  • Practice inclusiveness by listening & leveraging diverse perspectives
  • Maintain and manage the specialty coffee region by monitoring store presentation throughout the region and implementing strategies and action plans
  • Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
  • Clean the coffee shop as needed, including wiping counters, sweep and mop floor and rearrange display cases
  • Help out in other areas of the hotel, including seating guests

List of Typical Responsibilities For a Coffee Resume

1

Responsibilities For Coffee Development Technologist Resume

  • Operate a forklift and other material moving equipment in accordance with safety requirements
  • Supply chain finance experience (2+ years)
  • Follow Keurig Dr Pepper policies and procedures as well as our Operating principles
  • Constantly lift, bend, stretch, climb stairs, and stand during entire shift
  • Liaison with the Environmental, Health and Safety team regarding the Barista area
  • Contribute to the maintenance of the boutique appearance according to company policy (well-ordered, correct equipment, properly presented)
  • Be part of a passionate, professional team in a high performing environment for a global premium brand
  • A natural sales aptitudes and a true desire and passion for customer service and delighting customers
2

Responsibilities For Coffee Shop Attendant Resume

  • Attentive to daily scheduling required to meet customer demands
  • Cash checks (if used in the country), enter payments made by credit cards
  • Maintains regular and punctual attendanc
  • 1st shift- 6am-6pm on a 3-2-2-3 rotation
  • 3rd shift- 6pm-6 am on a 3-2-2-3 rotation
3

Responsibilities For Service Manager Coffee Resume

  • Able to read and write and do simple math
  • The opportunity to create and drive a corporate vision and strategy, and mobilize a team towards a cultural shift focused on providing solutions orientated customer service
  • Works closely with Hornbacher’s Caribou specialist and store manager
  • Concentrate and deal with interruptions, work independently, and take initiative
  • Theoretical & Practical know how in supplier’s management and farm operations
  • Create and /or manage the innovation funnel/roadmap for platforms that deliver against the objectives and strategies
4

Responsibilities For Coffee Processing Coordinator Resume

  • To inform guests about all other hotel services and promotions upon request
  • Daily Inventory and Product Controls
  • Continual upkeep and overall appearance of Morsel’s area
  • Ability / willingness to work flexible hours
  • Provide incredible customer service by creating a positive and energetic atmosphere; serving guests in a courteous, attentive and efficient manner when maintaining tables, taking and preparing orders and collecting payments
  • Provide guests with a reason to return to the restaurant by building rapport to ensure they are receiving the best possible service and experience during their visit
  • Operates equipment in an appropriate manner, identifies problems and makes modifications, and ensures specific requirements and responsibilities of each procedure performed are met.
5

Responsibilities For Coffee Specialist Resume

  • Lift or carry up to 40 lbs
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift
  • Able to memorize contents of the standard coffee drinks
  • Work special events and do occasional travel
  • Extensive coffee and tea knowledge
  • Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives
  • Provide clear directions and respond to employees
  • Positively and comfortably handle and prioritize multiple task in a fast-paced changing environment requiring self-motivation and focused attention to detail
  • Work positively in a team environment and occasionally work a flexible schedule with overtime and little/no supervision
6

Responsibilities For Coffee Shop Supervisor Resume

  • Lift 150 pounds with assistance
  • Frequently kneel, squat, bend, stoop, twist and reach overhead with repetitive motions
  • Maintain a positive attitude. Ability to communicate with co-workers and other departments with professionalism and respect
  • Use a computer. Ability to provide clear directions and respond to employees. Basic food-handling skills Willingness to be open to learning and growing
  • Have been there and done that for two to three years in specialty coffee service
  • Are passionate and knowledgeable about specialty coffee, tea and drink preparation; fresh, quality food; and exceptional customer service
  • Complete a comprehensive Internship program that covers all the in’s and out’s of running a successful Espresso Bar – from budgeting and invoicing to scheduling and recruiting
7

Responsibilities For Coffee Attendant Resume

  • Are passionate about specialty coffee, fresh, high quality food and exceptional customer service
  • Have career ambitions in the fast-paced food and beverage industry —next stop, manager…who knows from there!
  • Platform development and leadership of new business and channel solutions
  • A quick study—adaptable/able to learn on-the-go to support projects/programs across a wide range of functional areas
  • A strategic thinker with the ability to establish clear team direction but also able to balance the need for a hands-on and detailed approach to tactical implementation
8

Responsibilities For Coffee Barista Resume

  • Additional personal characteristics include but are not limited to, strong analytical and negotiation skills, a process driven approach, as well as an ability to multitask
  • Prepare lesson plans and conduct 2-3, 25-35 minute coffee related seminars a week in the lobby seminar area. Reach out to internal subject matter experts to either conduct or contribute material for seminars
  • Be a strong member of the Facilities Team and deliver a world-class immersive coffee experience consistent with our brands, values and educational aspirations
  • Maintains an in depth knowledge of all Keurig products, supply chain, programs and services
  • Category brand management and/or business strategy (5-7 years)
  • Servesafe Certification required
  • Pre set trays and tables
  • Be knowledgeable of all VIP’s in house
  • Help in Banquets when ever needed for coffee service
9

Responsibilities For Coffee Shop Clerk Resume

  • Consistently drive to increase JD Power and EES results for the Guest Services department
  • Report and coordinate all daily operation issues
  • Proficient in the English & Arabic language (verbal & written)
  • Complete product spoilage and transfer records, as needed
  • Lead the development and implementation of global coffee strategy for Starbucks across all businesses
  • Display food and beverage properly on each station and label each item by name and appropriate allergy icon
  • Engage with customers through efficient and personalized interactions - Develop rapport with customers, quickly understanding the situation, history and needs in order to respond to them with efficient and relevant solutions
  • Make and serve coffee and specialty drinks
  • Run Day to Day Operations
10

Responsibilities For Coffee Shop Manager Resume

  • Prepare enough product to meet business demands
  • Project management (5-7 years)
  • Passion for coffee with a continuous curiosity to learn more
  • Innovative, out of the box thinker with a continuous improvement mindset
  • Influence and leverage cross-functional teams to accomplish an enterprise goal
  • Maintain food service quality standards
  • Fill the display cubicles with capsules, machines and accessories on a daily basis
  • General coffee knowledge

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