Club Supervisor Resume Sample
Arvilla Wyman
1014 Emmy Ports,
New York,
NY
+1 (555) 829 2350
Work Experience
Executive Club Supervisor
11/2015
-
PRESENT
Philadelphia, PA
- Ensure staff’s knowledge of hotel services, features, and amenities
- Maintain complete knowledge of all recreation offerings and be able to clearly articulate to guests
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Execute children’s themed programming
- Previous experience in a Front Office role required
- Flexible schedules including holidays, weekends and evenings
- Responsible for meeting department goals in regards to service levels, quality assurance and other key performance indicators (KPI’s) and contributes to the overall success of the department
- Assigns, monitors, and reviews work; evaluates direct report’s performance
Kids Club Supervisor
01/2010
-
06/2015
Los Angeles, CA
- Recruit, interview, train, discipline, and terminate direct reports
- Orientate and train direct reports
- Approves time records and time off requests; submits payroll for direct reports
- Investigates and resolves concerns and complaints
- Provide assistance and support; maintains a positive and professional working environment
- Supervise team members. Plan, schedule and direct their work
- Forecast staffing needs for Event Specialists and Lead Event Specialists
- Independently recruit, interview, and hire ES and LES
Player s Club Supervisor
06/2003
-
10/2009
Phoenix, AZ
- Analyze and report daily event execution
- Supervise team members
- Plan, schedule and direct their work
- Oversee and enforce compliance with ASM policies and procedures
- Forecast headcount needs for Event Specialists and Lead Event Specialists
- Oversee and enforce compliance with Advantage Solutions policies and procedures
- Control expenses, with particular focus on activity expenses
- Cross-sell revenue generating activities
- Ensure all financial transactions are handled in a secure manner
Education
Siena Heights University
1998 - 2003
School's Degree in Management
Professional Skills
- Experience working with children in an activity environment
- Experience in slot marketing and/or slot management
- To have outdoor camping experience
- To have had experience in children’s fitness including yoga
- Deal effectively with a diversity of individuals
- One year or more of experience in a similar role
- Assisting in the implementation and maintenance of MHSCs Food Safety Program and ensuring that MHSC’s legal requirements are achieved
How to write Club Supervisor Resume
Club Supervisor role is responsible for payroll, security, training, credit, retail, events, health, gaming, media, marketing.
To write great resume for club supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Club Supervisor Resume
The section contact information is important in your club supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Club Supervisor Resume
The section work experience is an essential part of your club supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous club supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular club supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Club Supervisor resume experience can include:
- Assist in setting up and maintaining standards in the Resort’s Youth Centre
- Liaises with the GEMs, kitchen, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility
- Maximizes revenue by implementing suggestive selling procedures
- Recommend improvements on enhancing services and increasing revenue, etc. in relation to Kids Club Team
- To assist in instigating and maintaining all systems in the recreational facilities
- Guides the team and continually strives for the development of new activities, including the development of programs for rainy days
Education on a Club Supervisor Resume
Make sure to make education a priority on your club supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your club supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Club Supervisor Resume
When listing skills on your club supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical club supervisor skills:
- Able to exercise good judgment with difficult guest
- Very good command over spoken and written English
- Frequent standing, walking and sitting throughout shift
- To receive training to ensure that all-relevant legislation pertaining to the health and safety of working with children is maintained
- Assist Player’s Club Manager with all Club activities including Club equipment ordering, installations and training
- Create daily and weekly reports highlighting upcoming member arrivals and in house guests
List of Typical Experience For a Club Supervisor Resume
1
Experience For Kids Club Supervisor Resume
- Explains the loyalty program in detail and redeem guests’ points for express comps
- Evaluates members’ status and issues complimentary amenities based upon established Company guidelines
- Oversee and enforce compliance with company policies and procedures
- Team Building: The ability to motivate and guide others to work hard by building a sense of teamwork and commitment. This includes clearly communicating and reinforcing aims and goals of team, unity, cooperation and excellence; and encouraging teamwork by making people aware of the value of each person’s unique background and contribution to the team
List of Typical Skills For a Club Supervisor Resume
1
Skills For Kids Club Supervisor Resume
- Adjust to the changing demands of the work
- Oversee the service standards for hosts ensuring that they conform to the requisite standards and meet or exceed guest expectations
- Arrival and departures at Kids Club are organized according to the standard
- Be able to create learning stories for children
- To assist for a proper induction and training of all employees is carried out
2
Skills For Player s Club Supervisor Resume
- To assist for oversee the recruitment, induction, training, development, appraisal and discipline of all recreational facilities fitness and Pool staff
- Assist in making reservations for guest rooms, meals, resort activities, etc
- Over see guest activities staff training and daily operation
- Principles of baby-sitting
- Fluency in English and preferably another language
- To lead and supervise the Executive Lounge in all aspects of the department and ensure service standards are followed
- To follow up cost of food&beverage and report it to Dir.of Rooms monthly
- Able to develop report with colleagues and management staff
3
Skills For Players Club Supervisor Resume
- Handle any situation calmly and sensibly
- Use discretion and work independently
- Respond to requests and inquiries from the general public
- Cardiopulmonary Resuscitation (CPR) certification required
- Can work as both the Club Receptionist and as a Kids Club Supervisor
- Review and approve resort kids activities and services on a regular basis with the Kids Club Manager
- Conduct proper inventory procedures
- Ensure the security and proper storage all kids and teens club equipment and supplies, and replenish supplies in a timely and efficient manner while minimising waste
- Ensures that all activities are conducted in a positive and professional manner
4
Skills For Beach Club Supervisor Resume
- Previous responsibility for safety standards
- An opportunity to expand your culinary knowledge
- A chance to work in exclusive clubs and restaurants
- Unlimited growth potential with a global hospitality company
- Bilingual abilities, English as the primary or secondary language
- To fully support the Company’s values and culture to ensure guest satisfaction
5
Skills For Raffles Club Supervisor Resume
- To have a complete understanding of and adhere to the resort’s policy relating to fire, hygiene, health and safety and take necessary action when required
- Monitor each department to ensure the FPC report is reviewed daily
- Ensure all departments are well trained on their specific procedures with particular attention paid to reviewing the FPC reports and reviewing billing procedures
- Review all guest incidents and ensure proper follow up is completed with the relevant departments
- Communicate the FPC program details and updates on a regular bases at Colleague orientation and hotel general meetings
6
Skills For Executive Club Supervisor Resume
- Manages the planning and execution of children’s activities as deemed fit in the best interest of the organization and ensuring guest satisfaction at the highest level
- Creates and maintains Social Media sites for the ongoing communication with our junior guests. Actively communicating planned activities and special events calendars to encourage them to return to the resort in the future
- Ensure all charges are correctly posted into the billing system
- Handle emergency cases according to the established policies & procedures, e.g. security and medical care, etc., when required
- Prepare a departure gift according to age for children who come to The Kids club
- Ensure all hosts at Kids Club are well aware of the children information including Special dietary requirements, snack time and allergies/ precautions
- Promotes activities from any team held at the Kids club
- Keep a record of all child profiles in Opera
- Inventory management on MC for all Kids club store requirements
7
Skills For Kid s Club Supervisor Resume
- Handle guest complaints and provide assistance to guest’s special requests whenever required
- Coaches, counsels, disciplines, reviews and develops subordinate hosts
- Makes appropriate suggestions and recommendations to the management for the general improvement of the resort
- Have some child care or educational background
- Have a demonstrable artistic talent
8
Skills For Chambers Club Supervisor Resume
- Keep track of latest trends with children
- Able to promote current educational activities
- Willingness to work flexible hours and assist in other positions as business demands dictate
- Able to promote activities through Social Media
- Be able to supervise children in water and teach them to swim
9
Skills For Coral Casino Club Supervisor Resume
- To have an outdoor nature (trees/ plants) knowledge
- Have been or are currently a Montessori teacher
- To attend senior management meetings in both the recreational facilities and hotel as required
- To instigate regular meetings with both the fitness staff and Pool staff to motivate and be aware of staff needs and aspirations
- Current CPR & First Aid certification
10
Skills For Kdis Club Supervisor Resume
- Recruit, select, train, coach, counsel, recognize and retain direct reports who consistently preform actions and behaviors that reinforce excellence in business operations and guest service
- Work closely with the hosts, slots, hotel, food and beverage, and other departments
- Handle Players Club promotions and redemptions as applicable
- Act as liaison between guest(s) and management as relates to needs of guest(s) complaints and concerns
- Participate with childrens programs in the kids club and pools
- Supervises assigned operational functions within the Players Club desk consistent with the strategic plan, the fiscal budget, and the Company’s short term and long-term profitability objectives
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