Cloud Operations Engineer Resume Sample

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Estell Raynor
855 Dayne Extension,  Philadelphia,  PA
+1 (555) 474 3036

Work Experience


Senior Cloud Operations Engineer
03/2018 - PRESENT
San Francisco, CA
  • Work with Security Operations and other Information Security teams to manage public cloud tools and infrastructure
  • Drive and solve problems impacting critical security systems and implement automation to prevent reoccurrence
  • Maintain an accurate picture of existing public cloud infrastructure to support scaling against various project requirements
  • Ongoing review of dashboards, system, application logs, and custom monitoring tools
  • Drive and solve problems impacting critical security systems and implement automation to prevent re occurrence
  • Manage and support internal server infrastructure and development and testing environments
  • Manage and support public cloud production, testing and development environments
  • Maintain operational software and tooling E.g. Jira, Confluence, Jenkins, Octopus Deploy, Apache Tomcat etc
Cloud Operations Engineer
10/2014 - 01/2018
Philadelphia, PA
  • Design and implement Disaster Recovery processes
  • Build and support company’s growth into the public cloud services
  • Maintain processes, tools, and documentation in support related to operational environments
  • Develop processes and procedures regarding new client onboarding activities
  • Experience in 24/7 network and computer operations
  • Experience juggling multiple deliverables and projects of varying complexity in a fast paced, evolving IT operations environment
  • Experience implementing and supporting Windows Server 2003/2008/2012
  • Experience implementing and supporting web-based SaaS/Cloud Infrastructure
  • Experience in a team lead role
Systems / Cloud Operations Engineer
04/2011 - 04/2014
Phoenix, AZ
  • Demonstrated ability to develop, plan and execute the implementation of technical solutions in a data center environment
  • Work on incident requests, service requests with an objective of meeting SLA’s
  • Monitor and support Operation level customers’ requests via Service-now ticket system
  • Experience in overall Information Technology (IT)
  • Or more experience with enterprise or large scale physical & virtualization environments
  • Yrs+ experience with cloud platforms such as EC2, CloudStack, OpenStack, etc
  • Advanced knowledge of Linux OS. Ability to monitor, manage and troubleshoot both physical and virtual machines with native or third party Linux tools

Education


International Technological University
2007 - 2011
Engineer's Degree in Computer Science

Professional Skills


  • Strong inter-personal and communication skills; experienced in applications and multiple flavor of linux
  • Strong problem-solving skills, independent thinking
  • General Experience managing priorities and responding effectively to emergent incidents both independently and with a team (Required)
  • Strong development/scripting skills using Bash, Ruby, Python, Java, JavaScript with the ability to pick up any language quickly
  • Demonstrated skills in troubleshooting web based applications built on Apache, Tomcat, J2EE
  • Organization and planning skills with the ability to manage priorities and commitments in a productive manner
  • Strong Linux systems administration and troubleshooting skills

How to write Cloud Operations Engineer Resume

Cloud Operations Engineer role is responsible for administration, automation, software, programming, planning, analysis, languages, scripting, linux, troubleshooting.
To write great resume for cloud operations engineer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Cloud Operations Engineer Resume

The section contact information is important in your cloud operations engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Cloud Operations Engineer Resume

The section work experience is an essential part of your cloud operations engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cloud operations engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cloud operations engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Cloud Operations Engineer resume experience can include:

  • Demonstrable experience performance tuning, troubleshooting and resolving problems quickly and effectively in a production environment
  • Strong communication skills and the ability to drive technical incidents and root cause analysis processes
  • Good communication skills and the ability to explain technical solutions for the appropriate level of your audience
  • Customer service skills or technical support experience; desire to proactively go above and beyond and be flexible in assisting customers
  • Strong communication and documentation skills to interface across breadth of Development, QA, CloudQA and other Cloud Operations technical teams and management
  • Customer-service oriented with good negotiation and communication skills

Education on a Cloud Operations Engineer Resume

Make sure to make education a priority on your cloud operations engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cloud operations engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Cloud Operations Engineer Resume

When listing skills on your cloud operations engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical cloud operations engineer skills:

  • Have very good troubleshooting and analytical skills
  • Has at least one or two of the following Linux/ NIX server administration skills and experience
  • Excellent communication, troubleshooting, and analytical skills
  • Strong coding skills in any high level language
  • Demonstrated problem-solving and analytical skills and ability to translate business requirements into information systems solutions
  • Excellent written and oral communications skills to both technical and business audiences

List of Typical Experience For a Cloud Operations Engineer Resume

1

Experience For Senior Cloud Operations Engineer Resume

  • Managing ticket queue by assigning the tickets to appropriate team member depending on the skillset
  • Experience providing on-call support for high priority incidents
  • Hands-on experience with various storage platforms; e.g., EMC, Netapp, Left Hand, Solid Fire
  • Working experience with either AWS or Azure or both
  • Working experience with Linux and or Windows Server
  • Experience providing support for Linux & Windows systems. This includes assisting application teams with assessing issues and troubleshooting deployments
  • Experience in cloud operations support and configuring and defining monitoring framework and monitoring the infrastructure and services
2

Experience For Support Engineer / Cloud Operations Engineer Resume

  • < 2 Years experience working with Linux/Unix command line interfaces, including shell scripting (Required)
  • Operational experience with networking and an understanding of networking principles
  • Experience performing system administration tasks on Linux and shell scripting
  • Experience running/managing a Platform-as-a-Service (PaaS) solution in an enterprise environment (e.g. Cloud Foundry, Heroku, etc)
  • Experience managing and supporting high availability systems
3

Experience For Cloud Operations Engineer, Associate Resume

  • Operate and contribute to our monitoring and alerting stacks
  • Experience working in Agile teams, using Scrum or Kanban
  • Strong command line interface (CLI) and application programming interface (API) scripting (such as PowerShell, JSON, Bash, Perl, Ruby, or Python)
  • 24x7 operational experience including escalation support and follow ITIL based support procedures
  • Experience working in a commercial software application development environment
  • Experience creating Continuous Integration pipelines (e.g. Team city, Concourse, Jenkins)
4

Experience For Associate Cloud Operations Engineer Resume

  • Experience in hands-on support of Windows Server operating systems (2003, 2008, 2012) and Active Directory Services
  • Experience using cloud infrastructure automation tools (e.g. Cloudformation)
  • Experience working within a highly available production environment
  • Knowledge of or experience in software application and Infrastructure monitoring solutions development and deployment, for example, Datadog, Zabbix etc
  • Experience supporting production environments on Linux/Java/Oracle Database platforms
  • Systematic problem-solving approach coupled with a strong sense of ownership and independence
5

Experience For Systems / Cloud Operations Engineer Resume

  • Experience administering Linux systems in a production environment
  • Experience running large Java/python/ruby applications
  • Solid and modern source control practices, including Git and merge request flows
  • Experience and knowledge of the Microsoft Windows Server Operating System and Microsoft SQL Server
  • Hands-on experience migrating on premise workloads to the Cloud
  • Automation experience with at least one of the following CM/CI tools such as OpsWorks, Puppet, Jenkins, Ansible, and AWS Cloud Formation
  • Experience with cloud or PaaS environments, particularly automation interfaces, scripting APIs and administrative tools
  • Experience working with container technologies in a production environment
6

Experience For Azure Cloud Operations Engineer Resume

  • Experience scripting APIs and administrative tools
  • Hands on experience with tool sets related to automation, orchestration and managing cloud infrastructure (terraform, puppet, ansible, Jenkins, etc)
  • Experience in PowerShell and\or other scripting languages such as python, bash or ruby
  • Experience in hands-on support of Windows Server operating systems (2003, 2008, 2012) and Active Directory Services
  • Experience with Orchestration tools conforming to enterprise grade platforms automation delivery
  • Experience implementing enterprise cloud storage and disaster recovery solutions
  • Experience on production systems troubleshooting interconnected applications, systems and networks on one or more UNIX / Linux platforms
  • Experience automating Linux or Windows applications
7

Experience For Cloud Operations Engineer for SAP Analytics Cloud Solution Resume

  • Experience with scripting; bash, python, ruby and Windows PowerShell
  • Excellent knowledge with Amazon Web Services APIs
  • Experience in leading junior operations engineers or contractors
  • Experience in monitoring large-scale Big Data ETL processes on Hadoop and in the cloud (AWS)
  • Solid, in-depth technical understanding across all areas of infrastructure
  • Strong infrastructure design and engineering background
  • Strong background in enterprise hosting concepts
8

Experience For Lead Big Data & Cloud Operations Engineer Resume

  • Experience working in an environment with cloud based enterprise applications
  • Experience participating in on-call schedule
  • Experience with configuration management tools like Microsoft System Center
  • Experience in complex operational environments
  • Good knowledge of at least one of the build systems/orchestrators (Jenkins, TeamCity, CodeDeploy/CodePipeline)
  • Strong grasp on how to build HA systems
9

Experience For Lead Cloud Operations Engineer Smarter Workforce Cloud Operations Resume

  • Experience with APIs, orchestration, automation, DevOps and databases like NoSQL is also important
  • Skilled in the development and management of continuous integration build pipelines (e.g. Jenkins)
  • Expert experience in an OS, database and/or platform operations environment
  • Expert experience with OIM platform applications such as Wavefront, Moogsoft and AppDynamics
  • Strong ability to analyze and solve operational problems across functional components
  • < 2 Years experience in an IT operations environment (Required)
  • < 2 Years Systems Administration experience, on any platform (Required)
  • Understanding of networking concepts, Firewalls, NAT, SNAT, DNAT, and Load Balancing technologies
10

Experience For Customer Facing Cloud Operations Engineer Resume

  • Operating and contributing to automation and management systems
  • Understanding of Web and Application Server technologies (such as some of the following Apache HTTP, Apache Tomcat, JBoss, WebSphere, and/or IIS)
  • Networking and routing, with specific expertise in the ALU 7750 and SAM families
  • Understanding of storage networking technologies (SAN, NAS)
  • Scripting knowledge of at least one of the following
  • Understanding of the SRE (Site Reliability Engineering) model
  • Working knowledge of MS SQL, MySQL, etc
  • Scripting languages: Python, Ruby, JavaScript, BASH

List of Typical Skills For a Cloud Operations Engineer Resume

1

Skills For Senior Cloud Operations Engineer Resume

  • Work effectively and manage multiple priorities while collaborating with cross-functional teams
  • Excellent communication (written & oral) and organizational skills; self-motivated, hands-on, entrepreneurial
  • Excellent customer service skills with the ability to work and communicate with a variety of customers
  • Demonstrated experience analyzing monitoring alerts leading to troubleshooting and problem resolution
  • Strong experience developing solutions using orchestration tools (Chef/Puppet/Ansible/CFEngine etc)
  • Strong experience in programming or scripting language (shell/perl/python or Java)
  • Strong experience with scripting languages such as Bash scripting
  • Good experience with troubleshooting of infrastructure and applications and knowledge of supporting technologies such as TCP/IP, HTTP, DNS, LDAP, SSL and SSH
2

Skills For Support Engineer / Cloud Operations Engineer Resume

  • Demonstrated experience in designing and developing complex distributed IT solutions (e.g. cloud, distributed systems)
  • In scripting skills – working with operational and services level controls such as system.d
  • Prior experience in using Cloud Provider Service such as Oracle Public Cloud, Amazon Web Service, Microsoft Azure and/or Google Compute Engine
  • Goal‐oriented. Effectively balances different, competing objectives
  • Skills to analyse, troubleshooting regular operational issues
  • Demonstrable systems engineering/administration skills
3

Skills For Cloud Operations Engineer, Associate Resume

  • Strong experience in an OS and platform engineering and/or administration environment
  • Need to have Core skills around one or more of the following
  • Demonstrated extensive experience with AWS technologies including EC2, ELB, S3, VPC, RDS
  • Strong experience with server, bare metal hardware in large datacenters including storage systems
  • Strong experience with logging & event management tools such as Splunk etc
4

Skills For Associate Cloud Operations Engineer Resume

  • Prior experience in collaboration tools, such as JIRA and Confluence
  • Prior experience in configuration management/software deployment tools such as Ansible, Chef
  • Skills to develop new process and controls for adherence would be an added advantage
  • Strong hands on experience with Cloud based infrastructure and services(systems, network, provisioning, storage, etc)
  • Strong experience with NoSQL databases (e.g., MongoDB, Cassandra, etc.)
5

Skills For Systems / Cloud Operations Engineer Resume

  • Proven experience configuring and performance tuning one or more of the following web servers: Tomcat, Apache, Nginx, etc
  • Troubleshoot quickly and effectively
  • Golang, Python, shell and other programming language skills an advantage
  • Sound knowledge and experience of TCP/IP networking and experience with Linux based firewalls, routers and IPSEC VPN systems
  • Knowledge of or experience as ProdOps, DevOps or systems Administrator with Linux/Unix Experience
  • Develop tools to improve TIBCO’s ability to rapidly deploy and effectively monitor production services in a large-scale Linux environment
  • Effectively triage emergent situations, and resolve or escalate incidents in accordance with an SLA
  • Practical experience in a similar role with essential experience of
6

Skills For Azure Cloud Operations Engineer Resume

  • Demonstrated extensive experience with IBM’s Softlayer cloud platform
  • Understanding of network protocols for routing and access, as well as firewall/security experience
  • Scripting experience is required. Python, specifically
  • A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server programming
  • Broad understanding and experience implementing and supporting Amazon Cloud services, processes, and hosting
  • Experience in installing, configuring and managing layered cloud technologies
  • Experience creating and maintaining automation frameworks for deployment and operational monitoring of complex IT systems
  • Strong general networking and network troubleshooting knowledge. Routing, VPN, network security, DNS
7

Skills For Cloud Operations Engineer for SAP Analytics Cloud Solution Resume

  • Experience configuring, managing and querying databases
  • Good understanding on Cloud, networking, DNS, VLANs, Firewall, network segmentation, Storage, backup, Load Balancer, OSI model
  • Experience working directly with Cloud providers/infrastructure (AWS, Azure etc.), database technologies, Linux operating system
  • Experienced with troubleshooting of infrastructure and applications and knowledge of supporting technologies such as TCP/IP, HTTP, DNS, LDAP, SSL and SSH
  • Solid understanding of alerts and monitoring tools, and system management tools for Linux environments (such as SolarWinds)
  • Experience with fundamental storage concepts: filesystems, backup, cloning, snapshotting, logical volume management, disk encryption
  • Experience with supporting and troubleshooting various OS(Linux, MS Windows, Unix, etc) and applications
  • Experience working with Linux operating systems; e.g., Ubuntu, etc
  • Experience designing and consuming cloud services, ideally based on Amazon Web Services
8

Skills For Lead Big Data & Cloud Operations Engineer Resume

  • Facilitate and drive technical discussions with engineers to work solutions from brainstorming through lab testing and validation
  • Experience building and configuring systems to support large-scale web applications and databases
  • Establish a solid understanding of Intuit’s traffic and routing patterns to troubleshoot the end to end workflow of applications
  • Support IHP to AWS bridging of monitoring capabilities to be as good as or better once applications migrate to the cloud
  • Experience in designing and developing automation
  • Excellent understanding of Operating Systems concepts
9

Skills For Lead Cloud Operations Engineer Smarter Workforce Cloud Operations Resume

  • Experience working with Linux operating systems; e.g., Ubuntu, etc
  • Experience with coding and scripting languages like PowerShell, PowerCLI, Java, Python
  • Experience with native cloud technologies such as Auto-Scaling, healing, CloudWatch, Lambda
  • Experience working in a customer-facing capacity as part of an integrated project team
  • Good understanding of Linux and Windows operating systems
  • Experience of working in cross-functional teams using Agile methodologies
  • Hands-on experience building and scaling infrastructure on the AWS IaaS stack
10

Skills For Customer Facing Cloud Operations Engineer Resume

  • Technical leadership level experience with monitoring and alert management tools – CloudWatch, LogicMonitor, AppNeta, DynaTrace, Splunk, OpsGenie
  • Experience in collaborating with customer and internal support teams in a Managed services environment
  • Experience in a cloud operations engineering environment
  • Expert experience in an OS and platform engineering and/or administration environment
  • Experience with the Intuit AWS on-boarding process and associated services
  • Solid understanding of core AWS concepts (IAM, S3, EC2, Route 53, etc)
  • Strong knowledge in linux administration and troubleshooting
  • Experience supporting production environments on Linux, Java, or Oracle Database platforms

List of Typical Responsibilities For a Cloud Operations Engineer Resume

1

Responsibilities For Senior Cloud Operations Engineer Resume

  • Possess solid experience in creating and maintaining scripts to provision/de-provision instances required for workloads
  • Experience in SQL and NoSQL databases and programing on them is a strong advantage
  • Experience in cloud technologies, especially in AWS & Azure, with overall cloud computing experience of 5-7 years
  • Monitor effectively, billing and cost optimization strategies
  • Strong experience with AWS and/or Azure
  • Experience building solutions for handling logging, telemetry, and events
  • Experience developing and supporting applications in an enterprise or cloud environment
  • Strong understanding of universal network services (DNS, HTTP, SNMP)
  • Strong knowledge of scripting languages (e.g. Bash, Powershell, Python)
2

Responsibilities For Support Engineer / Cloud Operations Engineer Resume

  • An ability to demonstrate problem-solving mindset along with a logical, pragmatic approach
  • Hands-on experience in an Infrastructure/DevOps Engineering role
  • Experience with the modern DevOps stack including and not restricted to Docker, Kubernetes, Ansible, Terraform, Chefpuppet, etc
  • Experience with monitoring systems like Nagios, Sumologic, Pagerduty, etc
  • Be an excellent problem solver, and willing to roll up your sleeves to tackle any issue thrown your way
  • Experience with at least one modern programming language (Python, Java, JavaScript, Ruby, ...) is an advantage
3

Responsibilities For Cloud Operations Engineer, Associate Resume

  • Experience in building Cloud based infrastructure as per business requirements and within the company framework
  • Experience developing automation scripts that enable management of Azure and AWS environments in an automated manner
  • Hands-on, day to day experience with Window and UNIX/Linux system administration
  • AWS experience across multiple services e.g. EC2, S3, RDS, DynamoDB, Lambda, Cloudwatch
  • Experience of Java Applications and middleware administration (WebLogic, Tomcat, Springboot)
  • Capture, categorize and prioritize backlog using JIRA and Confluence
  • Hands-on AWS Cloud Engineering experience
  • Experience building, testing, deploying and operating highly scalable and resilient cloud-based infrastructure
4

Responsibilities For Associate Cloud Operations Engineer Resume

  • Experience in Monitoring and Event Management using CloudTrail, CloudWatch, X-Ray, Config, EKK/ELK and related tools
  • Experience with application architectures, networking, security, reliability, resiliency and scalability concepts
  • Experience implementing CI/CD frameworks
  • Experience in Configuration Management via CloudFormation, Ansible, AWS Config
  • In depth hands-on systems experience with Linux O/S, Oracle Weblogic application servers, Oracle HTTP servers and Oracle Database servers
5

Responsibilities For Systems / Cloud Operations Engineer Resume

  • Experience with monitoring solutions: e.g. ELK, Splunk, SUMO, Nagios, Prometheus
  • Experience with various data management technologies including relational and non-relational databases and message queues
  • SaaS cloud delivery unit’s key responsibility is to manage and operate various cloud products running on HANA Database for our global ondemand customers
  • Experience in area of platforms design or testing, competence in NFVI, VMWare, Openstack, KVM, orchestrators, admin of Unix/Linux based
  • Industry experience supporting n-tier web applications, PaaS, or cloud technologies
  • Strong knowledge of Windows Systems Administration / SQL Server
  • Experience with Jira Service Desk and PagerDuty or similar tools
  • Experience with Change Management processes and functions
6

Responsibilities For Azure Cloud Operations Engineer Resume

  • Strong proficiency coding in one or more of the following: Java (ideal), Ruby (our primary language for automation), Python, advanced Shell Script
  • Experience with Java, JavaScript, Python, VBScript
  • Highly skilled with most Unix /Linux commands/utilities. Familiarity with most system administration tools and processes
  • OpenStack support experience
  • Experience in any kind of business related software support
  • Amazon AWS and/or other cloud service provider experience is an asset
7

Responsibilities For Cloud Operations Engineer for SAP Analytics Cloud Solution Resume

  • Strong systems administration knowledge. Windows, Linux, MSAD, Office 365, SAML SSO,
  • Operate and provision into cloud environments
  • Virtualization Experience with Vmware ESX, or Linux based solutions
  • System and Network security practises and disciplines need to be demonstrated
  • Experience developing solutions using orchestration tools (Chef/Puppet/Ansible/CFEngine etc)
  • Experience with application and platform analytics tools such as AppDynamics or NewRelic
  • Knowledge of hybrid Cloud technologies. Hands on experience with OpenStack, VMware and AWS
  • Experience with configuration tools such as Ansible and Puppet
8

Responsibilities For Lead Big Data & Cloud Operations Engineer Resume

  • Experience with OpenStack, Cloud Foundry and other open source cloud technologies
  • Experience with automated configuration management tools (like Chef)
  • Serving as a Cloud Infrastructure Engineer for administering and maintaining servers, storage and network services
  • Monitoring our Cloud and existing data centre applications and the underlying infrastructure components that they use
  • Leading incident investigations, determining root cause and putting in place systems, controls to minimise likelihood of future incidents
  • Networking fundamentals including VPNs, DNS, subnetting, route tables, firewalls, etc
  • Rotating shift schedule with floating weekly breaks covering EMEA and Americas time zones
  • Managing and administering any monitoring tool like AppDynamics, New Relic, HP Openview, Oracle Enterprise Manager, Nagios, OpsView or equivalent
  • Serving as the internal technical point of contact providing valuable, timely, and accurate technical leadership for Cloud services
9

Responsibilities For Lead Cloud Operations Engineer Smarter Workforce Cloud Operations Resume

  • Supporting development teams, joining squads in an agile, DevOps environment
  • Installing and configuring software platforms for development and production
  • Managing full AWS/Azure Lifecycle, Provisioning, Automation and Security
  • Migrating existing on premise applications to AWS/Azure cloud
  • Setting up and administering multi-tier workload environments
  • Monitoring capacity and performance metrics of all in-scope Cloud Platform Services
  • Coordinating cloud architecture and dependencies with other teams and technical resources
  • Identifying services or workloads that can migrate to the cloud for operational improvement
  • Developing automation to minimise manual operational activities
10

Responsibilities For Customer Facing Cloud Operations Engineer Resume

  • Patching server and application software as needed to maintain support and comply with security requirements
  • Providing 24x7 support for the platform on a team rota basis
  • Understanding of incident and problem management processes
  • Scripting languages like bash, Python, JavaScript, Ruby or similar
  • Supporting technologies such as TCP/IP, HTTP, DNS, LDAP, SSL and SSH

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