Clinical Manager Resume Sample

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Colleen Hegmann
6505 Lehner Lock,  San Francisco,  CA
+1 (555) 776 5124

Work Experience


Clinical Manager
05/2017 - PRESENT
Los Angeles, CA
  • Point of contact for managing/answering questions related to trial procedures and patients’ eligibility
  • Contribute to program level activities (e.g., tracking of OGD program-related publications, development of clinical sections of regulatory documents like Investigators’ Brochures, briefing books, safety updates, IND/NDA submission documents, responses to Health Authorities questions)
  • Demonstrates a deep trust and respect for others
  • Talks about important values and acts accordingly
  • Actively fosters reflection about the deeper meaning of work
  • Makes decisions in the best interests of the organization’s core values
  • Collaborates with Unit Director and Clinical Resource Nurse or department educator in planning for achievement and maintenance of skills/ competencies of team personnel
  • Understands employee competency documentation requirements
  • Provides orientation/education for staff, students and other hospitals and community organizations, as assigned
Senior Clinical Manager
01/2011 - 02/2017
San Francisco, CA
  • Spinal Cord Injury
  • Support the development, management and tracking of trial budget working closely with the appropriate partners in OGD.
  • Manage scheduling of programs and services proactively utilizing account strategy and forecasting information in partnership with TM’s and Clinical Operations Specialist to arrange travel as far in advance as possible to help control expense budget
  • Responsibility for meeting the needs of all customers both internal, i.e. TMs, DM’s, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BARD, Professional Organizations, KOLs)
  • Define biosample needs for the case report forms (CRFs), in collaboration with LF representatives, Study Lead, trial data manager (TDM) and analysis labs; and for data formatting and data transfer set-up needs for samples. With support, liaise with the trial data manager (TDM) and labs for data transfer and data reconciliation
  • Provides leadership and support to House of Mercy’s outpatient substance abuse and mental health treatment programs accreditation and compliance initiatives/activities
  • Provides clinical oversight to House of Mercy’s BHIS services and Diocesan Schools Student Assistance programs
  • Occasionally called upon to assess clients utilizing the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and conduct comprehensive psychosocial evaluations to analyze and synthesize the client’s status and address the client’s strengths, problems, and areas of clinical concern. When necessary provides individual, group and family therapy/counseling services
  • Participates in House of Mercy’s Performance Quality Improvement Process
Assistant Clinical Manager
06/2008 - 07/2010
Boston, MA
  • Cane Ridge Rd
  • Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization
  • Support individual clinical trial teams (CTTs) and Biomarker Sub-teams as required for all technical and operational biosample-related matters for assigned projects by liaising with internal stakeholders. Assist Study Lead by forecasting the biosample operational costs and reviewing in-voices
  • With support, establish central and analysis laboratory components for assigned studies. Oversee central labs and analysis labs for clinical, biomarker and PK sample collection kits and sample lo-gistics. Responsible for all of the documentation required to set up central and analysis lab procedures
  • Interviews, hires, and trains new staff
  • Full Profit and Loss responsibility of the facility/physician practice, including revenue, expenses and budgeting
  • Manage staff in Surgery Services departments; ensure time sheets are accurately completed as required
  • Consult with staff, physicians, and Department Director on Nursing issues and interpretation of hospital policies to ensure patient needs are met

Education


University of Phoenix - Shreveport-Bossier Learning Center
2002 - 2007
Bachelor's Degree in Nursing

Professional Skills


  • Excellent interpersonal skills, communication skills and crisis intervention skills to relate effectively with co-workers and all members of the treatment team
  • Demonstrated knowledge of supervisor skills; knowledge of basic home care nursing skills
  • Demonstrated excellent interpersonal, team building, collaboration, negotiation, problem solving, as well as oral and written communication skills required
  • Proven networking skills and ability to share knowledge and experience amongst colleagues. Basic knowledge of Project Management
  • Excellent organisation, planning and prioritisation skills
  • Demonstrated communications skills (presentation, written and verbal; ability to interact effectively both one-on-one and in groups)
  • Strong training and problem-solving skills

How to write Clinical Manager Resume

Clinical Manager role is responsible for clinical, interpersonal, leadership, nursing, training, computer, communications, organizational, performance, medical.
To write great resume for clinical manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Clinical Manager Resume

The section contact information is important in your clinical manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Clinical Manager Resume

The section work experience is an essential part of your clinical manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinical manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinical manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Clinical Manager resume experience can include:

  • Exceptional problem solving skills, strong oral and written communications skills and excellent interpersonal skills
  • Strong communication and interpersonal skills. Able to communicate and negotiate effectively, verbally and in writing, with a diverse range of customers
  • Has excellent observation, good nursing judgment and communication skills. Understands hospice philosophy and issues of death/dying
  • Skills in effective, respectful communication, team building and problem solving
  • Confirmed ability to operate in a matrixed environment and work effectively with sales, service management, marketing and customers
  • Clinical or equivalent healthcare experience demonstrating leadership skills

Education on a Clinical Manager Resume

Make sure to make education a priority on your clinical manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinical manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Clinical Manager Resume

When listing skills on your clinical manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical clinical manager skills:

  • Excellent verbal and written communications skills; excellent interpersonal and organizational skills with demonstrated attention to detail
  • Excellent organizational and interpersonal skills including an ability to interact effectively with the public
  • Excellent organizational interpersonal skills required and the ability to deal effectively with the public
  • Has strong critical thinking skills and well-crafted decision making but has the ability to deliver this thinking in the most effective way
  • Proven good judgment, time management, problem solving, decision making and organizational skills
  • Experience: Two years recent clinical experience as an RN in Hospice. One year of prior supervisor or management experience

List of Typical Experience For a Clinical Manager Resume

1

Experience For Senior Clinical Manager Resume

  • Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary
  • Experience in a healthcare setting required or equivalent combination of education and experience
  • Demonstrates a strong understanding of the clinical offerings within one's own function
  • Teach and implement remedial programs to assist employees in need of targeted review of skills and didactic knowledge
  • Experience in coaching, managing, developing and motivating individuals
2

Experience For Regional Clinical Manager Resume

  • Scientific thinking allowing to identify bias and validity issues
  • To lead and coordinate annual educational training programme within budgetary capability coordinating evidence for the CQC
  • Conduct research that supports Vizient’s contracting process using evidence-based literature and methodologies
  • Demonstrate a fundamental grounding in nursing theory and practice with mastery of knowledge within a defined content area
  • Experience of working/managing in a matrix management environment
  • Professional experience in mental health or human services, preferably in an outpatient setting
  • Demonstrates concern for residents’ welfare by rendering immediate assistance to residents in need
  • Previous experience in a Cardiac setting that has provided opportunities to refine competencies in practice
3

Experience For Assistant Clinical Manager Resume

  • Supervise the collation of the off duty rota, ensuring effective use of resources
  • Responsible for effective management of labor/productivity as well as flexing teammates appropriately
  • Registered Nurse with current and active license in good standing
  • Collaborates with the interdisciplinary team to oversee the quality program and provision of care to patients using evidence based practice and research
  • Demonstrate team building attitude - courteous, friendly, supportive, encouragement and approachable
4

Experience For Clinical Manager, Hospice Resume

  • Strong computer proficiency in MS Office including Word, Excel, and PowerPoint
  • Demonstrated excellence in customer relations and problem solving
  • Five years nursing experience with progressive leadership responsibilities
  • Advanced clinical experience in behavioral healthcare including evaluation, diagnosis and intervention of psychiatric and substance use disorders
  • Experience in an Outpatient Oncology setting
  • Experience as an RN in an acute care setting
5

Experience For Licensed Clinical Manager Resume

  • Collaborates with the director in establishing unit goals to support hospital objectives and priorities
  • Experience managing people or project teams
  • Demonstrates expertise in providing patient care Participates in assigned patients’ post discharge follow up
  • Assists with staff education activities (i.e. orientation, competency, skill reviews, mandatory in-servicing)
  • Demonstrates ability to manage complex issues while maintaining a flexible positive, cooperative demeanor
6

Experience For Clinical Manager, Japan Resume

  • Demonstrates knowledge of internal healthcare staffing policies as well as those relevant to facility, state, federal and accreditation standards
  • Five years experience as NP/PA with at least two years providing clinical services to highly acute patients on a surgical service
  • Demonstrated understanding of or ability to learn PPD SOPs, WPDs, and relevant regulations (e.g.ICH/GCP, FDA guidelines)
  • Experience working as a licensed Pharmacist in a clinical capacity
  • Client-facing (beyond patients and prescribers) or Clinical Account Management experience
  • Experience managing a PBM vendor or Health Plan
  • Previous experience with the implementation/on-boarding of new clients
  • Experience working with RxCLAIM or other similar pharmacy claims adjudication system
  • Experience managing clinical personnel
7

Experience For Clinical Manager Hospice Resume

  • Management level leadership in nursing experience
  • Experience in a clinical or healthcare setting
  • Experience managing remote clinical personnel
  • Experience working as a licensed Pharmacist in a clinical capacity
  • Experience working within a managed care or PBM
  • ·Promotes good public relations with all internal and external customers
8

Experience For Clinical Manager, Utilization Management Resume

  • Seeks opportunities to network with colleagues, shares experiences, and willingness to provide direct support, solicit feedback and exchange ideas
  • Closely collaborate with MC2 contracts team and CRHF legal on ERP contract creation prioritization, site questions, and mediation
  • Serve as a member of the Evidence Review Committee (ERC)
  • Recent, pediatric clinical experience
  • Demonstrates ability to positively lead change, new processes successfully with assigned team; focus on team engagement and morale
  • Five years of home health/hospice or community care experience
  • Insure accountability to the provision of evidence based care and adherence to care delivery standards
  • Participates in developing the strategic plan and manages the implementation; evaluates effectiveness of meeting program goals
9

Experience For Expert Clinical Manager Resume

  • Sets deadlines and priorities in keeping with the PAC Program and Company goals
  • Experience in staff development, education, and precepting
  • Oversees daily operations to ensure consistency in patient assessment and treatment and effective collaborations across medical staff
  • Standing, when working trade shows and performing training
  • Carrying, transporting of training materials to appropriate locations
  • Nursing Support Services including Patient Services Coordinators (house supervisors) Staffing Office and Med Surg/Critical Care Float Pools
  • Maintaining the dashboard of service activities
  • Willing to travel to clinics in one region
10

Experience For Senior Biosample Clinical Manager Resume

  • Willing to take call for a Center Manager or fill in for vacations or FMLA
  • Using Algebra, to calculate variables and formulas; monomials and polynomials; ratio and proportion variables; and square roots and radicals
  • Training in CBT/REBT and/or Motivational Interviewing
  • Assesses staffing needs and collaborates with Human Resources regarding interviewing and hiring of staff
  • Participate in interviewing, hiring, orienting and evaluating staff
  • Assist in working with patients transitioning from hospital to home that are enrolled in LINK, helping to ensure a smooth transition and catheter compliance

List of Typical Skills For a Clinical Manager Resume

1

Skills For Senior Clinical Manager Resume

  • Related health care experience, 2 years of hospice experience, and prior management experience
  • Leadership skills and excellent clinical competence, including proficiency in the nursing and improvement processes required
  • Solid team building and leadership skills
  • Demonstrated ability to communicate effectively and to build efficient working teams
  • Strong collaboration, verbal & written communication skills
  • Effectively navigates through process barriers to establish effective teamwork
  • Knowledge of Microsoft products (Word, Excel, Outlook, etc.) and strong typing skills
  • Well organized / strong project management skills
  • Effective interpersonal skills required; deals with external customers and key internal stakeholders
2

Skills For Regional Clinical Manager Resume

  • Demonstrated leadership skills. Ability to manage regional responsibilities
  • Demonstrated ability to effectively lead both internal and external teams
  • Demonstrated teamwork, collaboration, and leadership skills
  • Experience in a large dental practice with a large number of providers along with experience managing or developing staff, and working with residents/students
  • Strong critical thinking, problem solving and analytical skill sets
  • Pediatric/neonatal critical care nursing experience or 2 years experience working with congenital heart disease patients
  • Effectively uses available recruiting and hiring tools
  • Computer skills required, including working knowledge of MS Office: Word, Excel, and PowerPoint
  • Clinical skills qualification and practicing practitioner.​
3

Skills For Assistant Clinical Manager Resume

  • Be willing to undertake Non medical Prescriber course and utilise skills within a reasonable timeframe
  • Demonstrate effective change leadership to adapt to an evolving customer base and industry service expectations
  • Demonstrated clinical experience in nursing areas of supervision is required
  • Experience in Technical Support or servicing profile, at least 3 years medical device experience with managerial roles
  • Skills performed under accepted nursing/therapy standards
  • Advanced Excel, Project, Forecasting, advanced written presentation/ communication skills
  • Identifies, develops and supports the preceptors and ensures on-going skill development, effectiveness and competence
  • Dialysis experience. Management experience
  • Increase CCM’s generalist practice clinicians’ knowledge and skills in advance care planning
4

Skills For Clinical Manager, Hospice Resume

  • Deal effectively in contact with people
  • Communicate effectively with program staff, students and ancillary personnel
  • Experience in clinical sales and solution validation
  • Three years of experience with direct patient care. one year or more of Supervisory Management Experience, preferably in Home Health
  • Knowledge of Case Management practice demonstrated by 3-5 years CM/UM/QM experience
  • Helps in determining goals and effectively manages resources to achieve the goals
  • Provide expert consultation for clinical issues promoting increased knowledge and skills for the consultee
  • Supervisory visits to observe clinical skills and ensure exemplary client care and compliance
5

Skills For Licensed Clinical Manager Resume

  • Three years of management experience or demonstrated progressive leadership development
  • Effectively manages and leads through Lean Daily Management
  • Perform advanced practice skills under the supervision of the Medical Director
  • Experience in a healthcare setting required or equivalent combination of education and experience
  • ·Maintains appropriate lines of communication with Clinical Service Manager to enhance quality of care and effectively coordinate agency activities
  • Experience in complaint management Experience of leading and implementing change
  • Action-orientated problem-solving skills
  • Computer skills (MS-Word, MS-Excel, MS-PowerPoint, Outlook)
6

Skills For Clinical Manager, Japan Resume

  • Manages time, workload and delegates effectively
  • Proven experience in a leadership position with human resource management is required
  • Proven track record of achieving excellent results
  • Previous leadership experience or charge nurse experience
  • Demonstrated experience with LEAN or Six Sigma
  • Demonstrated leadership/supervisory experience
7

Skills For Clinical Manager Hospice Resume

  • Home care/LTC experience, 3 years supervisory experience
  • Previous experience being part of the sales process, including managing or supporting a RFP process
  • Demonstrate understanding and working knowledge of all rules and regulations governing PCA standards
  • Experience analyzing population-based pharmacy utilization data and interpreting and presenting findings/recommendations
  • Management experience working in an Outpatient OB/GYN setting
8

Skills For Clinical Manager, Utilization Management Resume

  • Experience working in a Birthing Center
  • Experience supervising other professionals or currently participating in a professional leadership development program
  • Experience working with or developing clinical pathways and guidelines
  • Clinical operations experience driving strategic and business planning, financial and operational performance
  • Experience working with and documenting in EMR systems
9

Skills For Expert Clinical Manager Resume

  • Experience working with and documenting in eClinicalWorks EMR
  • Experience working in Medicaid and Medicare health care and insurance industry, including regulatory and compliance requirements
  • Experience working with the Substance Abuse and/or Severely Mentally Ill population
  • Current RN, PT, OT or SLP licensure in the State of Washington, in good standing
  • Experience managing clinical programs
  • Demonstrate responsibility for ongoing self-education
10

Skills For Senior Biosample Clinical Manager Resume

  • Demonstrated ability prescribing buprenorphine for treatment of opioid use disorder
  • Demonstrated ability directing clinical efforts and with Community Boards
  • Experience of working within a multidisciplinary team
  • Experience as an RN in acute care setting
  • Demonstrated ability to implement and/or develop a program in a clinical setting
  • Four years hospital/clinical nursing experience
  • Current Licensure as a Registered Nurse in the State of DE or valid temporary permit --Responsible for obtaining needed CEU credits for re-licensure

List of Typical Responsibilities For a Clinical Manager Resume

1

Responsibilities For Senior Clinical Manager Resume

  • Manage time effectively, prioritize multiple tasks, and multi-task
  • Five years of clinical exercise experience with two years of management and supervisory experience
  • Communicate effectively with program staff, residents and ancillary personnel
  • Demonstrate excellent customer service both internally and externally
  • Has a great ability to deal with multiple priorities and has the ability to effecitvley prioritize the most critical activity to the top
  • Utilizes the principles of evidence-based clinical practice in planning and organizing care
  • Is constantly guided by strong critical thinking which improves decision making even when there are not clear organizational SOPs or guidelines
  • Ensure all clinical information and content disseminated in the coaching center is current and evidence-based
2

Responsibilities For Regional Clinical Manager Resume

  • Works closely with Early Intervention team in setting program goals and priorities
  • Provides input to the director in determining priorities for unit-based performance improvement initiatives
  • Demonstrated management ability and knowledge of nursing practice
  • Experience working with residents /students
  • Experience working with residents/students
  • Daily to Weekly interaction with the Operations and Sales team to determine the priority of clinical assessments to be completed
  • At least two years of ICU RN experience
  • Pediatric ICU or Pediatric Step down experience
3

Responsibilities For Assistant Clinical Manager Resume

  • Case Management or Utilization Review Experience
  • Two to four years of clinical experience in primary care, specialty, and/or occupational medicine
  • Experience in Case Management
  • Infection control program experience
  • At least 18 months of acute care hospital experience
  • This is an acute stroke unit and a Neuro intermediate care unit with unique skill set
  • Progressive clinical and supervisory experience
4

Responsibilities For Clinical Manager, Hospice Resume

  • Three years’ experience and clinical knowledge in the same or similar clinical specialty
  • Solid knowledge of medical/therapeutic areas if and medical terminology
  • Experience as an RN ideally in MS- Telemetry or Critical Care
  • Leadership experience in a clinical environment
  • Related Clinical experience
  • Five to seven years of combined direct behavioral health and/or managed care experience
  • Cooperate to investigate employee and volunteer injuries
  • Possession of a valid license as a Registered Nurse, issued by the State of Minnesota
  • Operate all standard office equipment and software
5

Responsibilities For Licensed Clinical Manager Resume

  • Encourages scholarly inquiry for developing innovative and evidence based solutions to problems
  • Project management / program development experience
  • Demonstrated ability to build and maintain key client relationships
  • Demonstrated ability to work both collaboratively and independently in a cross-functional and team-oriented environment
  • Demonstrated ability to be a self-starter and adhere to timelines
  • Experience in clinical area requiredBasic knowledge of perioperative process required
  • Demonstrated ability to train new dental assistants
  • Has a strong level of resilience and internal motivation
6

Responsibilities For Clinical Manager, Japan Resume

  • Manager experience
  • Line management experience appropriate to a team in the size of 15-20 individuals
  • Educated to master level in a medical area (ex. Nurse) or similar through experience
  • Experience in direct patient care with at least 1 year leadership with progressive responsibilities
  • Operational experience at Senior / Lead CRA level
  • Experience in design and execution of clinical research
  • Telemedicine program experience
  • Trach/vent/G tube experience is required
7

Responsibilities For Clinical Manager Hospice Resume

  • Experience with progressive management responsibilities
  • Knowledge of and experience with occupational health and/or urgent care settings
  • Supervisor/management experience
  • Experience with an Electronic Medical Record (EMR) system
  • Related pharmacy experience required
8

Responsibilities For Clinical Manager, Utilization Management Resume

  • Tracking key metrics for Placement Calls completed, files ready for placement and completion of pre-arrival education
  • Credentialing Services staff
  • Ensures ongoing coaching and mentoring of IDG members
  • Recommends changes in staffing, oversees recruiting and onboarding
  • Assists with the development and monitoring of the standards of assigned areas pertaining to the pre-op/PACU, and corresponding ancillary areas
  • 14) Coordinates and promote academic related activities for the Department including Visiting Professor lectures and continuing medical education courses
9

Responsibilities For Expert Clinical Manager Resume

  • Assists in recruitment, hiring, and training of staff and insures staffing levels are maintained
  • 13) Coordinates and promote academic related activities for the Department including Visiting Professor lectures and continuing medical education courses
  • Builds and retains a talented and inspired workforce by developing, engaging and empowering personnel to fulfill their potential and the UH vision
  • Facilitate and lead staff with training and information regarding agency’s policy and practice changes
  • Ensures adequate staffing needs are met and collaborates with enrollment and coordination teams to resolve scheduling issues and address concerns
  • Complete employee performance review according to institutional guidelines; providing constructive feedback to employees as applicable
  • Responsible for ensuring modality schedules are maintained and that there is adequate staffing
10

Responsibilities For Senior Biosample Clinical Manager Resume

  • Assists in reaching and maintaining clinical contractual goals and performance objectives
  • Assists clinician(s) in managing clinical teams and planning. Reviews patient’s clinical diagnosis, medications, procedures and clinical course
  • Promotes professional growth for Respiratory staff, mentoring emerging leaders to smooth the transition from clinical roles to formal leadership roles
  • Plans and oversees initial and ongoing training for Clinical Staff
  • Has understanding of proper working order of equipment and responsible for maintenance
  • Provides immediate mentoring/coaching to teammates as needed
  • Collaborates with scheduling teams on appropriate scheduling of staff
  • Maintains a safe, clean and functional environment, including bringing environment and equipment problems to the attention of Bed Management Leadership
  • Provides immediate mentoring/coaching to teammates as needed and performs annual performance reviews

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