Clinical Liaison Resume Sample

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Friedrich Anderson
40940 Lehner Hill,  Philadelphia,  PA
+1 (555) 818 6771

Work Experience

Senior Clinical Liaison
12/2016 - PRESENT
San Francisco, CA
  • Spinal Cord Injury
  • Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Consistently exhibits behavior and communication skills that demonstrate Davita, Inc.’s commitment to our mission and values
  • Analytical skills to evaluate problems, develop alternative solutions, identify utilization trends and patterns, all related to their patients’ care
  • Business acumen so that health benefits and patient satisfaction are maximized, cost-effectiveness realized and the Program’s viability is solidified
  • Medical, dental, vision, life and short-term disability coverage
  • Paid vacation, sick days and holidaysAPPLY NOW
  • Consistently demonstrate (leads by example) TSLC Values to all internal and external customers (residents,
  • Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting
Clinical Liaison
08/2012 - 10/2016
San Francisco, CA
  • Adheres to and participates in Company’s mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices
  • Working in a hospital-based clinical setting in a direct care or ancillary role; evidence of exceptional customer service, referral management, and patient/family satisfaction experience
  • Provides information related to inpatient rehab and program features to patient and family members. Communicates to patient’s expectations and requirements for participation upon admission to the rehab program. Offers each patient and family a tour of the rehab unit; coordinating tour if unable to provide personally
  • Functions as primary contact for external and internal case management and referring physician. Establishes and maintains effective working relationships with all referral sources. Advises referral sources on inpatient rehab criteria. Ensures referral sources receive appropriate and timely followup communications regarding their patients and hospital programs
  • Travel to the Corporate Office, Regional Office(s), Dialysis Clinics, and Company meetings as needed and approximately 25% of time
  • Coordinating with Hospitals, Physicians, Pharmacists, Case Management, and other Health Care Professionals in transitioning our patients to the home setting
  • Representing the company as the Liaison
  • Promoting our services as a member of our Sales Team
Rehab Clinical Liaison
06/2005 - 03/2012
San Francisco, CA
  • Indirectly markets Mercy facilities to referral sources in a positive manner
  • Participation in at least 75% of staff meetings
  • 2 Presentation for two inservices yearly
  • Participation in Hospital Committees or special projects as requested
  • Obtains 16 hours of other educational presentations related to nursing care
  • Willing to chair team meetings or Committees as needed
  •  Occasionally required to carry or lift items weighing up to 10 pounds
  •  Occasionally required to carry or lift items weighing up to 25 pounds for short distances. Required to obtain assistance of another qualified employee when attempting to lift objects over 25 pounds


Walla Walla University
2001 - 2005
Bachelor's Degree in Nursing

Professional Skills

  • Excellent verbal and written communication skills along with strong presentation skills
  • Strong interpersonal skills and critical thinking skills
  • Strong written and verbal communication skills, organizational and interpersonal skills
  • Strong project management skills with proven success at managing large-scale projects and/or complex department operations
  • Skilled in troubleshooting problems and have excellent customer service skills and demeanor
  • Verbal and written communication skills, Group presentation and public speaking skills, Collaboration and team-oriented work philosophy
  • Excellent speaking, writing, and sales skills

How to write Clinical Liaison Resume

Clinical Liaison role is responsible for clinical, interpersonal, communications, customer, health, organizational, medical, analytical, regulatory, insurance.
To write great resume for clinical liaison job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Clinical Liaison Resume

The section contact information is important in your clinical liaison resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Clinical Liaison Resume

The section work experience is an essential part of your clinical liaison resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinical liaison responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinical liaison position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Clinical Liaison resume experience can include:

  • Demonstrates good interpersonal skills when working or interacting with physicians, patients, their families, other providers and other staff members
  • Project management experience desirable, including excellent organizational skills and the ability to manage multiple projects simultaneously
  • Have a professional demeanor with excellent communications skills, preferably with sales or marketing experience
  • Have a professional demeanor with excellent communications skills, preferably with sales, marketing and
  • Advanced end user computer skills; MS Office including Word, PowerPoint, Excel and Outlook; Windows operating system and Internet.
  • Accurately represent Center’s Features-Benefits-Impact, effectively demonstrating use of Diversicare Sales Steps

Education on a Clinical Liaison Resume

Make sure to make education a priority on your clinical liaison resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinical liaison experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Clinical Liaison Resume

When listing skills on your clinical liaison resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical clinical liaison skills:

  • Have a professional demeanor with excellent communications skills
  • Use your strong clinical knowledge, communications skills, and problem solving abilities to build relationships with physicians and discharge planners
  •  High level of personal integrity, and work effectively with hospitals, physicians, nursing homes, and other medical providers
  • Relationship building skills, an entrepreneurial spirit, and the desire to build and support community outreach efforts
  • : Experience in a sales/marketing leadership position with proven track record
  • Computer skills, including Word, Excel and Outlook required

List of Typical Experience For a Clinical Liaison Resume


Experience For Senior Clinical Liaison Resume

  • Excellent organizational, time management and communication skills with which to facilitate effective meetings
  • Strong interpersonal and computer skills are required
  • Self-motivation, detail oriented focus, and outstanding customer service skills
  • Analytical skills and the ability to interpret health care data
  • Collaborate with attending physician to effectively manage the hospitalized patient and ensure that transfers are expedited as soon as possible
  • Operates within the budgeted parameters by carefully planning travel and monitoring expenses
  • This exciting and challenging position requires an individual that is skilled in review of critically ill patients
  • Establish strong and successful relationships with referral sources throughout their territory
  • Continuously monitor the effectiveness of new and existing marketing plans

Experience For Clinical Liaison, Home Infusion Resume

  • Facilitates effective transitions of care from acute into the rehabilitation hospital through exceptional communication and collaboration
  • Experience in managed care, home care or related industry required
  •  Demonstrates compliance with all Ascension Living policies and procedures
  • Current State Driver’s License in good standing required
  • Valid and current auto insurance and driver's license is required
  • Demonstrated commitment to the Seasons Hospice philosophy of care, values, mission statement and organizational culture
  • Current and valid state licensure as a Physical Therapist, Occupational Therapist or Speech Therapist
  • Current and valid state licensure as a Registered Nurse,Physical Therapist, Occupational Therapist or Speech Therapy
  • Excellent device knowledge

Experience For Rehab Clinical Liaison Resume

  • Current and valid state licensure or eligibility for state licensure as an RN required
  • Advanced Practice Nurse, Physician Assistant or Certified Nurse Midwife with Women's Health experience
  • Experience in inpatient acute rehabilitation facility
  •  Occasionally performs activities that require stooping, bending and reaching, squatting, balancing, and trunk twisting throughout the day
  • Assists in developing the annual marketing plan for the Hospital
  •  Frequently able to use near vision for viewing computer monitor and written materials
  • Completes clinical assessments on potential patients completing assessments t meet with standards

Experience For Specialty Clinical Liaison Resume

  • Serves as the primary contact regarding services at TRP to the targeted referral sources
  • Complete clinical assessments and determine appropriateness, working cohesively with care team members for a safe, seamless transition
  • Assists in placing follow up phone calls to clients who have been deemed “unable to locate”
  • Runs care management system data reports including but not limited to: open case reports, case status reports, and discharge reports
  •  Occasionally required to stand or walk
  •  Frequently required to sit in a stationary position
  •  Constantly able to communicate verbally and in written form
  •  Frequently able to detect and discern both loud and soft sounds such as phone calls and customer questions
  •  Constantly able to use hands and fingers to type, write, and file

Experience For Rehab Clinical Liaison / Days Resume

  •  Occasionally required to detect unusual odors that could indicate environmental issues
  • Uses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities though existing and new accounts, cold calling and educational presentations
  • Meet the referral and admissions goals for their assigned hospitals
  • Expand the number of referral sources in their assigned territories
  • Active participation in professional and community associations

Experience For Per Diem Clinical Liaison Resume

  • Understands and presents MedPar Information to assigned hospitals
  • Maintains current referral sources through relationship development
  • Manage the admissions process as an ambassador for patients who meet the admissions requirements
  • Conduct assessments in accordance with company standards
  • Manage the referrals and admission process for their referred patients

Experience For Sign-on Bonus Clinical Liaison Resume

  • Work closely with patients and their family members to educate them on the benefits of SJMC
  • Conducts tours of the hospital with families and referral sources
  • Meets with patients and families to explain SJMC services
  • Successfully manage the referral, assessment and admission process
  • Establishes and maintains productive referral relationships with key referrer and clinical decision makers
  • Communicates to patients and families rehabilitation and facility options. Communicates to patients determined appropriate for admission the patient’s expectations and requirements for participation. Offers and conducts Unit tours for families as necessary
  • Supports clinical information systems ensuring design, maintenance, and utilization complies with charge capture goals
  • Works cooperatively with Director of Business Development and Admissions coordinator to determine the patient’s appropriateness for admission to the LTAC
  • Work and meet deadlines in a fast-paced, dynamic, project-oriented environment

Experience For Prtf Clinical Liaison Resume

  • Serves as a liaison to bridge the gap between clinical areas, finance, and revenue cycle departments. Works pro-actively with administration, finance, revenue cycle departments, nursing, and ancillary management to assure appropriate clinical business performance
  • Evaluates clinical department charge capture processes, department functions, and revenue flows that relate to charge capture to ensure appropriate charge capture and compliance with billing and regulatory guidelines
  • Interacts with internal/external audit teams to review charging practices. Analyzing internal/external trends to determine educational, system, and/or process gaps
  • Maintains a working knowledge of revenue cycle process to aid in the implementation of regulatory standards that assist the health system in cash collection while accurately complying with billing guidelines related to clinical processes
  • Provides clinical department education for all new charge capture projects related to revenue cycle initiatives working closely with other revenue cycle departments to ensure projects are completed timely and accurately
  • Use your strong clinical knowledge, communications skills, and problem solving abilities to build productive relationships with physicians and discharge planners at hospitals
  • Be results focused in order to meet census goals

Experience For Ssh-clinical Liaison Resume

  • Perform pre-admission assessments on referred patients
  • Educate patients, families, hospitals and healthcare professionals on the benefits of LTACH care
  • Assess and coordinate, in partnership with Case Managers and Discharge Planners, home infusion services to assist with determining the plan of care administered by BriovaRx Infusion Services under the direction of the patient’s physician
  • Assume program management of one or two programs within NMM
  • Conduct formative and summative evaluations
  • Hold or be eligible for a Level 2 or higher teaching certificate in one (or more) of the following concentrations: Early Childhood (PK-3), Elementary (1-5), Elementary/SPED (1-5), Secondary Math, Science, English, or Social Studies (6-12)
  • Have proficiency with MS Word office software products and communication technologies such as Skype, Facetime, etc
  • Serves as a clinical resource to insure the safe, timely and appropriate use of home care, home infusion therapy and home medical equipment
  • Educates the Health Plan (s) to CareCentrix process, procedures and changes as it relates to member issues

Experience For Sign-bonus Clinical Liaison Resume

  • Collaborates with Health Plan(s) staff to insure appropriate compliance with Health Plan (s) guidelines and pre-certification requirements
  • Coordinates resolutions regarding quality of care and services issues with Quality Improvement, embracing and practicing the principles of quality to insure and help restore excellent care and service
  • Collaborates with the Health Plan (s), CareCentrix Care and Service Centers, and Provider Operations on issues related to provider availability and timely initiation of services
  • Leverage clinical knowledge, skills and areas of expertise to support and drive projects forward
  • Works efficiently; demonstrates appropriate time management. Coordinates the timely completion of pre-admission financial clearance with Patient Access staff

List of Typical Skills For a Clinical Liaison Resume


Skills For Senior Clinical Liaison Resume

  • Possess interpersonal skills to drive collaboration, commitment and productivity when working with crossfunctional
  • Experience developing/following a marketing plan
  • Licensed in good standing by the appropriate state board of nursing or physical, occupational therapy
  • Experience with third party relationships, including local community building efforts, governmental and regulatory authorities
  • Knowledge and experience working with home health/hospice patients and families, either professionally or as a volunteer is required
  • Complex case work experience, preferably in a managed care environment in a community or institutional setting
  • Recent nursing experience required, preferable in long term care/post acute care environment

Skills For Clinical Liaison, Home Infusion Resume

  • Complex case work experience, preferably in managed care environment in a community or institutional setting
  • Experience in a clinical setting
  • Experience in handling mental health and psychiatric care, family situations, relationship concerns
  • Valid clinical (nursing or pharmacy) license
  • Previous marketing/sales experience required
  • Experience in rehab, inpatient hospital or inpatient rehabilitation setting
  • One or more years of experience in a hospice setting

Skills For Rehab Clinical Liaison Resume

  • Experience with project planning/management
  • Experience with meeting management and facilitation
  • Experience working with managed and non-managed health care benefits
  • Experience working with Executive level management required
  • Management experience in a clinical setting desired
  • For Clinical Services Managers in other areas: 5+ years experience including clinical, supervisory and/or administrative role
  • Ales experience, educating the client, persistent follow up and follow through on all leads, issues and success stories
  • Conducts one to one referral development calls to establish effective relationships with results as
  • Coordinates the pre-admission process with the Admission Department through effective

Skills For Specialty Clinical Liaison Resume

  • 4 Supports the cohesive functioning of medical care and nursing staff by assisting the team during non-screening time
  • Advanced Training: one-on-one training for healthcare providers to be trainers for Clinical Training on Nexplanon
  • Exhibit adaptability and flexibility in project-related work when challenging ideas, seeking solutions, and solving problems
  • Proactive in bringing issues to the senior management team and other leaders, building consensus and delivering practical solutions
  • Serves as a vital supporting member of the sales and marketing team

Skills For Rehab Clinical Liaison / Days Resume

  • Educates existing and new referral sources, medical professionals and the community on our core competence in rehabilitation by utilizing clinical outcomes
  • Assist with managing discharge reporting data in CONNECT system
  • Familiar with reengineering concepts and the application of IT to the reengineering of systems and process within a clinical environment
  • Responsible to build and grow rehab census, programs, and services by implementing a referral
  • Communicates thoroughly with both marketing team as well as Home health/hospice Clinical team to provide seamless continuity of care
  • Is willing to travel out of geographical territory on an as needed basis when resources are limited
  • Identifies and educates new referral sources on Kindred’s core competence in rehabilitation by utilizing clinical outcomes

Skills For Per Diem Clinical Liaison Resume

  • 3 Communicate with the physician by telephone or by documentation in the medical record regarding patient's appropriateness for admission
  • 4 Secures documentation from physician regarding patient's need for rehabilitative or other level of care
  • Gathers, analyzes and applies admission criteria using medical, therapy, social support and insurance data
  • Promote a positive working relationship among Inter-Disciplinary Team
  • 2 Begins the FIM assessment when screening and contributes to the completion of the FIM data as necessary
  • 1 Using verbal instruction and printed materials, informs patients and family members of expectation for care while in the Hospital
  • Medical case management, long term care and geriatric nursing
  • 3 Provides appropriate input for problem solving and team QI
  • Firm understanding of Home Health Criteria and community resources for candidates not quite appropriate for Home health/hospice

Skills For Sign-on Bonus Clinical Liaison Resume

  • Travel to patient homes or nursing facilities in the local community
  • Clinical license is required in nursing (Registered Nurse - RN), physical (PT), occupational (OT) or speech (SLP) therapy
  • Coordinates hospice needs with the agency in accordance with the physician’s plan of care at the hospital/nursing home discharge
  • Provide ongoing communication support for all team members
  • Works with Health Plan(s) Managers, including, but not limited to Medical Directors in the coordination of complex home healthcare needs
  • Acts as a liaison between CareCentrix Care and Service Centers and the Health Plan (s) to promote collaboration and resolution regarding issues or concerns
  • Design and develop clinical pilot materials (informational, interventional) in keeping with our brand

Skills For Prtf Clinical Liaison Resume

  • Observe and evaluate trends, barriers, project or process issues and assist with resolving same
  • Member of the Data Analytics team, performing all aspects of Data Analytics
  • Perform patient evaluations, establish goals, treatment and discharge planning
  • Able to work independently and takes responsibility for continued knowledge growth/learning
  • Exp in handling behavioral/mental health and psychiatric care, family situations, relationship concerns
  • Conducts a Clinical Preadmission Assessment with patient and family at the referral site
  • Serves as an advocate for patients beginning at the pre-admissions referral process and continues until the patient is discharged from the acute medical facility or until patient begins services on Mission Home health/hospice

Skills For Ssh-clinical Liaison Resume

  • 2 Demonstrates ability to provide care based upon physical, psycho\social, cultural, safety and other age related factors
  • Performs comprehensive nursing assessment and evaluation for appropriateness of home health/hospice
  • Supports the Home health/hospice Marketing Team in assisting in the developing of sales and marketing plans, strategies, and public relations opportunities to promote and communicate the vision and service of Mission Home health/hospice
  • Able and willing to perform educational in-services related to community education in regards to Home health/hospice
  • Obtains verbal orders from community physicians to expedite the referral process

Skills For Sign-bonus Clinical Liaison Resume

  • Promote adherence to policies and practices of applicable professional organizations, client hospital and Kindred Hospital Rehabilitation Services
  • Functions as a resource for and provides referral sources with inservices on Kindred’s clinical expertise in rehabilitation and clearly establishes how Kindred is able to differentiate themselves from their competition
  • Strong medical assessment skills
  • Have a valid driver’s license, proof of valid auto insurance, and active clinical license are required
  • Have valid driver’s license, proof of valid auto insurance, and active clinical license are required
  • A valid driver’s license, proof of valid auto insurance and active clinical license are required
  • One (1) year of RN or LVN/LPN experience in local market with a strong knowledge of governmental home health
  • Be a licensed Nurse or Respiratory Therapist with acute care experience

List of Typical Responsibilities For a Clinical Liaison Resume


Responsibilities For Senior Clinical Liaison Resume

  • Experience in home care and in positions that required extensive customer service skills
  • A valid driver’s license, proof of valid auto insurance, and active clinical license are required
  • Experience in skilled care or long term care
  • Experience: Recommend at least two years experience in area of specialty
  • Effectively manage, direct and motivate staff
  • Computer proficiency skills are required

Responsibilities For Clinical Liaison, Home Infusion Resume

  •  Ability to communicate effectively, both orally and written
  • 3+years complex case work experience, perferably in managed care environment in a community or institutional setting
  • Experience in a clinical setting is required
  • Managed care experience is required
  • Management experience is required
  • Assertive, organized, self-directed and able to prioritize work assignments, perform multiple tasks concurrently
  • Assisting with the planning and completion of training/education for newly hired admissions staff
  • Working knowledge of medical and insurance terminology as well as an understand of healthcare insurance is required

Responsibilities For Rehab Clinical Liaison Resume

  • Manage Admissions Team staffing calendars including approval of PTO and arranging coverage
  •  Independent judgments and decisions in evaluating and processing medical information, and process medical case management with confidentiality
  •  Initiative in assigning tasks, resolving operational problems.
  • Assists the Revenue Cycle Management Department (RCM) on billing and claims issues as needed
  • Supports the marketing/sales team

Responsibilities For Specialty Clinical Liaison Resume

  • Knowledge of the post-acute industry including admission criteria
  • Assist with trouble shooting clinical reports as assigned and ensure necessary corrections are made
  • Complete on-site hospital, community, and home visits to gather information regarding potential admissions
  • Communicate with hospital staff to establish a coordinated plan of care for patients admitted or awaiting admission
  • Analyze med par data to develop action plan for increasing referrals
  • Comfortable presenting to senior management, physicians and all levels of staff

Responsibilities For Rehab Clinical Liaison / Days Resume

  • Occasional travel to our corporate office in Birmingham, AL for training required
  • Knowledge of healthcare marketing and plan development
  • Provides telephonic and on-sight support to assigned Health Plan (s) offices as required
  • Facilitiates smooth transition into or out of appropriate facility. Coordinates new referrals. Understands services/programs and regulatory/accreditation requirements to support transition of care
  • Has strong organizational and interpersonal skills in order to work well with employees, management, residents, visitors and vendors
  • Meet with referral sources to coordinate smooth transition of residents into skilled nursing facility. Meet with potential residents and/or family members to explain and coordinate services provided by Borgess Gardens
  • Provide guided tours of facility to potential residents and family members. Understand facility services and programs and explain to potential residents/family members in order to meet customer needs
  • Provides the professional clinical component of the care coordination process. Care coordination is an interdisciplinary process which involves the assessment of a patient's clinical and psycho/social needs across a defined healthcare continuum

Responsibilities For Per Diem Clinical Liaison Resume

  • Conduct in-services and continuing education programs for referral sources and / or their support staff; partner with Regional Sales Director on presentations to current and potential accounts
  • Use your communications skills and problem solving abilities to build productive relationships with physicians and discharge planners at hospitals
  • Work and meet deadlines in a fast-paced, dynamic, project-oriented environment through organization and time management skills
  • Completes administrative functions as specified to assist the regional ECM hub teams achieve positive outcomes
  • Serves as the connection between customer service and the regional ECM hub teams
  • Primary contact after customer service for client, provider, or other stakeholder questions
  • Completes data entry in the care management system
  • Assists hub team to locate community resources for referral purposes
  • Serve as a liaison between Clinical Innovation Initiatives (CI)I and pilot partners to facilitate pilot alignment and adoption

Responsibilities For Sign-on Bonus Clinical Liaison Resume

  • Incorporate ‘Design Thinking’ into project work (CII adopted methodology that focuses on human-centered, solution-focused, iterative approach to problem solving)
  • Interact with local leadership, physicians, nurses and patients on assigned projects
  • Conduct literature searches and other project analysis activities
  • Work cross team with Integrated Care Analytics (ICA) to finalize technical and functional specifications
  • Facilitate regular touchpoint calls/visits with pilot sights to empower and engage pilot participants
  • Monitor, triage and communicate key clinical and operational findings, observed behavioral patterns, and be able to connect the dots

Responsibilities For Prtf Clinical Liaison Resume

  • Collect and bundle process and outcomes measures and hand off to Analytics team for detailed analysis
  • Prepare project documentation and summary for project hand-off
  • Serve as a collaborative member of a tightly knit group, as well as work independently to complete approved work
  • Participates in publication of abstracts, journal articles and professional presentations related to pilot clinical programs
  • Maintains professional licensure, education, and affiliations
  • Participates in cost-control activities by seeking the most effective method of delivering services and maintains an awareness of the cost impact of decisions and actions. Uses office supplies efficiently. Evaluates practices and identifies areas of excessive material and or costs
  • Develops short and long range plans for the accomplishment of professional goals. Understands departmental goals and sets objective in order to reach them. Utilizes audit results, quality assurance reports, and fall reports to improve the quality of services and admission-decision making
  • Demonstrates an understanding of regulatory, accrediting and/or reimbursement agencies admissions standards (i.e. CMS, NYS Department of Health, JCAHO, third party payors and managed care companies) and Rusk inpatient admissions criteria and incorporates these into pre-admission assessment

Responsibilities For Ssh-clinical Liaison Resume

  • Prepares quarterly and annual reports related to the outcome of outreach efforts, status of referring relationships, and progress since the previous report. Identifies problems and trends, and develops recommendations for corrective actions. Outlines action plan/goals for upcoming reporting period
  • Provides informational tours of the facility to potential patients and/or their families and is able to articulate the highlights of the Rusk patient experience
  • Develops and implements educational programs for other institutions to increase awareness of services provided by RIRM. Participates in NYULMC/Rusk marketing initiatives including in-services to potential referral sources and participation in community-held health/vendor fares or Rusk or NYULMC-sponsored events
  • Prepares clear and concise reports of daily activity in evening logs including relevant and necessary information as needed for colleagues to follow-up on pending cases
  • Demonstrates a thorough understanding of all relevant regulatory standards and third party payer criteria, by incorporating these standards and criteria in pre-admission assessments
  • Adheres to departmental guidelines concerning sick time, vacation, personal days, and other paid/unpaid leaves. Does not abuse sick time or personal time. Arrives to work time
  • Self-motivation, self-direction, and excellent organizational skills, with the ability to effectively handle multiple tasks simultaneously

Responsibilities For Sign-bonus Clinical Liaison Resume

  • Promotes collegial relationships with hospital designees, employer groups, IPAs, and health plan case managers to support discharge needs
  • Acts as a CareCentrix subject matter expert to assigned clients including but not limited to: health plans, employer groups, IPAs, and hospital designees and to provide educational opportunities on policy and process associated with the discharging facilities, to ensure appropriate levels of care are consistently met
  • Coordinates and provides education to hospital discharge planners and other referral sources to ensure understanding of CareCentrix’ role and responsibilities, as well as maintain customer satisfaction with key stakeholders in the referral process
  • Works with other departments for data collection for reporting activities, including issue resolution reporting, tier reporting, root cause identification and quality improvement activities
  • Provides telephonic and on-sight education to assigned Health Plans and other clients as needed
  • Completes pre-admission assessments to determine patient clinical status, medical necessity, and appropriateness for admission. Coordinates information flow between referral source and designated ministry intake staff . Collaborates with designated departments, physicians and appropriate staff on clinical assessment and recommendations

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