Clinical Program Resume Sample

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Gertrude Rosenbaum
5202 Harber Ridge,  New York, NY
+1 (555) 274 3713

Work Experience

Clinical Program Director
09/2017 - PRESENT
Los Angeles, CA
  • Responsible for outreach efforts based on registries and other tools to help close patient care gaps, facilitate referrals, and other services as needed to promote highest quality of care, and optimum health
  • Serves as the support person for all intake and referrals (including daily overflow or fill in during absence of the Care Coordination Liaison)
  • Record minutes for department or any other types of meetings. Assist with preparation for meetings as necessary
  • Review and track mileage for all staff through Concur reports
  • Enter time and attendance in Kronos for Care Coordination staff
  • Assist Care Coordination Liaison with maintenance of accurate documentation to ensure all referrals are processed in a timely manner
  • Responsible for ordering/maintaining supplies for staff and patients
  • Assists team with outreach calls to new patients. Responsible for scheduling initial appointment in settings such as the patient’s home, physician’s clinic or on-site navigator consultation rooms
Clinical Program Coordinator
07/2010 - 03/2017
Boston, MA
  • Serves as an essential link between patients and all other care providers and functions as a patient advocate to help the patient and family along the health care continuum
  • Work independently to manage the completion of the activities within the annual work plan including the collection, analysis, and dissemination of program data
  • Collaborate and manage the development of program materials including educational materials, marketing materials, website, forms, and reports
  • Work with program leaders to develop, implement, and maintain comprehensive REDcap data files related to the program. Manage the performance of quality assurance reviews of the data captured via REDcap
  • Maintain program timelines including tracking deadlines for program components
  • Report program data and progress to program stakeholders as necessary
  • Manage the training of staff as needed
  • Work closely with the Program Medical Director and Clinical Program Coordinator III to complete the activities within the annual work plan including collecting, analyzing, and disseminating program/grant data
  • Work with program leaders to develop, implement, and maintain comprehensive REDcap data files related to the program. Perform quality assurance review of data captured via REDCap
Clinical Program Assistant
10/2003 - 04/2010
Boston, MA
  • Develops and manages cross-functional planning and implements or oversees the implementation of new, expanded, or improved internal and/or external clinical programs
  • Ensure new clinical program comply with regulatory and accreditation requirements
  • Develop and implement communication plans
  • Drives to and delivers high quality solutions with aggressive timeframes and high-level stakeholder satisfaction
  • Champions critical business needs with operating model team to ensure new and existing products meet system requirements
  • Provides consultation as a subject matter expert as needed to all stakeholders, both internal and external
  • Ensure alignment of healthcare goals between payers and providers
  • Key lead in operations and integration activities
  • Serves as a point of contact for referring physicians, patients, and caregivers to assist with patient scheduling and coordination of care


Western New Mexico University
1997 - 2002
Bachelor's Degree in Nursing

Professional Skills

  • Demonstrated leadership skills and experience, including relationship & consensus building, negotiation, meeting facilitation, and the ability to manage change
  • Excellent facilitation and relationship building skills
  • Excellent medical/scientific writing skills
  • Creative problem-solving skills, adapting approach as needed
  • Experience of clinical and drug development, including 5+ years of clinical trial management experience
  • Related work experience required in related work experience in a clinical setting.
  • Exceptional communication skills in person, in writing, and on the phone

How to write Clinical Program Resume

Clinical Program role is responsible for leadership, interpersonal, supervision, facilitation, development, collaboration, analytical, education, reporting, design.
To write great resume for clinical program job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Clinical Program Resume

The section contact information is important in your clinical program resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Clinical Program Resume

The section work experience is an essential part of your clinical program resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinical program responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinical program position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Clinical Program resume experience can include:

  • Demonstrated ability to read, understand, and learn study procedures from protocols. Strong problem-solving and decision-making skills
  • Effectively represent the interests and perspective of Global Clinical Affairs
  • Conducting assessments of current practice to identify LEAN project targets, process change priorities, and/or development strategies
  • Develops and oversees clinical committees tasked with validating and developing clinical content
  • Demonstrates thorough and accurate documentation and reporting of clinical and administrative program activity for division leaders
  • A good network among relevant opinion formers and ideally, regulatory and industry bodies of relevance

Education on a Clinical Program Resume

Make sure to make education a priority on your clinical program resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinical program experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Clinical Program Resume

When listing skills on your clinical program resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical clinical program skills:

  • Strong interpersonal skills, highly organized, with excellent writing and communication skills
  • Strong communication skills with an excellent command of spoken and written English
  • Good project management skills (including double-digit Mio Euro budget management experience for Full development programs)
  • Excellent PC skills (Advanced level MS Word, Excel and Outlook)
  • Proven ability to lead effectively in a matrix environment
  • Excellent computer skills in a Microsoft Windows environment including Word, Excel, and PowerPoint

List of Typical Experience For a Clinical Program Resume


Experience For Clinical Program Coordinator Resume

  • Good project management and excellent cross functional collaboration skills with ability to work in virtual teams
  • Expert oral and written communication skills; highly skilled in developing Power Point presentations and presenting to Sr. Leadership level
  • Self-starter, able to work with minimal supervision and demonstrate teamwork skills
  • Experience in or the ability to demonstrate supervisory competency
  • Directs and evaluates the efficacy, effectiveness, and efficiency of the performance of all personnel in carrying out the mission of the hospital
  • Experience in working with regulatory authorities, international societies and other relevant international stakeholders
  • Skilled in real-time decision-making
  • Provide excellent customer service to our community partners

Experience For Clinical Program Consultant Resume

  • Agile and effective working style in a fast-paced and changing environment
  • Fluent in English with very good communication and presentation competencies
  • Experience working in leanly-staffed, fast-paced office environment with multiple demands on one’s time
  • Direct experience working with the DSNP
  • Clinical program management experience
  • Experience in early phase clinical development

Experience For Clinical Program Director Resume

  • RN or SW with geriatric home care experience
  • Experience with Community ASAP partners and GSSCs (Geriatric Service Support Coordinators)
  • Accomplish multiple tasks and prioritize activities required
  • Recent experience in identified clinical program specialty
  • Experience with facilitation of educational events or curriculuum development
  • Experience in clinical trials in the pharmaceutical industry or medical device field
  • Experience with this specific patient population

Experience For Clinical Program Lead Resume

  • Health Education experience (i.e. wellness, prevention, community programs)
  • Previous hospital management / informatics experience required
  • Previous implementation experience required
  • Experience in program development, implementation, and delivery
  • Experience in pediatric/family-centered care
  • Experience with behavioral health utilization management
  • Utilization Management Data Analysis experience
  • Experience with behavioral health utilization trend management

Experience For Manager of Clinical Program Resume

  • Three years clerical experience in a health related field
  • Experience in specialty clinical field
  • Experience with community palliative care services
  • Above average skill in Microsoft Word, PowerPoint and Excel
  • Three (3) years of clerical experience in a health related field
  • Development of oncology drug-related clinical algorithms to collaboratively codify clinical rules and implement evidence-based workflows
  • Working knowledge of the application of PK/PD and biostatistics to clinical development and clinical trials
  • Working knowledge of NCQA accreditation requirements, Massachusetts, and Rhode Island utilization review regulations
  • Liaison with Learning and Development around structured training requirements, supports onboarding/training

Experience For Clinical Program Assistant Resume

  • A background in Neuroscience, Ophthalmology or Rare Diseases in diverse range of patient populations is an asset for this exciting and challenging role
  • Coordinates the concurrent collection, interpretation, analysis and reporting of clinical cardiovascular data to ensure compliance with accrediting body(ies)
  • Work with the Division Administrator in reporting clinical data and progress to program stakeholders
  • Represents nursing and allied health professionals at the executive level
  • Serves as liaisons between the clinicians, project governance, executive sponsors, and the project team during implementation
  • Supports the development of decision documents supporting key clinical strategic decisions
  • Supervise, direct, and evaluate the work of clinical staff. Provide and/or arrange for their training as required
  • Actively leads a highly performing CDT. Ensures appropriate strategic topics are discussed and managed
  • Serves as a lead/project manager for medical management initiatives, such as DM redesign, development of training procedures/manuals

Experience For Clinical Program Leader Resume

  • Works with department leaders with on-boarding new associates
  • Serves as a data analyst and project manager for BH UM program initiatives, such as development and implementation of metrics and other reporting capabilities
  • Formal training in principles of adult education
  • Thorough understanding of government health and welfare field
  • Masters in public health, health services administration, nursing, or business administration
  • Researches opportunities for use in benchmarking for assigned areas
  • Provide on-going technical and clinical expertise to assure the consistent delivery of clinical knowledge and clinical decision support

Experience For Clinical Program Development Consultant AIM Chicago Resume

  • Adhere to best practices in clinical authoring and IT
  • Knowledge of GCP and world-wide regulatory requirements relating to clinical trials and oncology
  • Provide development leadership supporting the Cancer Centers strategic plans; through program evaluation, activities and outcomes
  • Use additional tools and technologies (coding resources, enterprise content management, and terminology management) to support clinical system execution
  • Provide on-going technical and oncology clinical expertise to assure the consistent delivery of clinical knowledge and clinical policy execution
  • Aetna's Resources for Living Program
  • Act as a liason between the division’s administrative office and clinic. Keep all parties from both areas abreast of changes as they occur

Experience For Clinical Program Development Consultant Resume

  • Act as a liason between the division’s administrative office and clinical functions. Keep all parties from both areas abreast of changes as they occur. Advocate for and assist in Lean and continual process improvement
  • Create and maintain clinic templates and clinical service schedules for the section. Create and maintain clinical scheduling protocols. Investigate scheduling errors and perform template audits when necessary and provide feedback where needed
  • Create annual service schedule for faculty. Create, maintain and disseminate daily/monthly faculty clinical and on call schedules. Enter monthly on-call schedule to paging system. Serve as clinical coverage resource
  • In conjunction with divisional leadership, create and maintain policies and procedures for the Section
  • Process provider time off requests per protocol and adjust schedules as appropriate. Track and report on requests and alert leadership to any deviations from policy
  • Coordinate CME functions for the section, including annual CME events. Update and maintain annual CME certification utilizing ETHOS CME system
  • Coordinate new provider onboarding and offboarding as it relates to provider clinical documents such as clinical protocols, templates, web site updates, introduction or departure letters, etc
  • Coordinate non-ACGME accredited fellowship activities for the division, including learner interviews and educational schedules. Assistant the Program Director in developing and maintaining program curriculum

Experience For ACP Clinical Program Consultant Resume

  • Collaborate with the Office of Global Health to coordinate the division’s International Scholar Program, including learner interviews and educational schedules. Assist the Program Director in developing and maintaining program curricula
  • Train new staff in clinical and education aspects of the division. Provide ongoing educational opportunities/training for existing staff
  • Coordinate special projects and assist administrative staff as needed
  • Develop, implement, and maintain comprehensive databases and files related to the program
  • Collect, analyze, and disseminate program data. Provide input on program design

List of Typical Skills For a Clinical Program Resume


Skills For Clinical Program Coordinator Resume

  • Detail-oriented and possess the experience and analytical skills to recognize and propose process improvements
  • Demonstrated understanding, knowledge, and experience of drug development in a complex setting with particular focus on early development
  • Strong track record of clinical operations experience (planning, oversight of programs and studies as well as vendor delivery), in a management level role
  • Demonstrated experience in creating new innovative, care methodologies or model within the direct care delivery sector
  • Strong manager who is adaptable and has strong collaborative management style, a creative thinker with high energy and enthusiasm, and a team player
  • Leads through influence and effectively communicates/collaborates in a highly matrixed organization

Skills For Clinical Program Consultant Resume

  • Project/program management experience, or any combination of education and experience, which would provide an equivalent background
  • Demonstrated ability to build strong, trusted relationships across business lines
  • Training/professional presentation experience and clinical management/ leadership history
  • Demonstrated drug development expertise that includes participation in or leading CDP strategic planning and timing
  • Five to seven years of training and experience of direct service working in a clinical setting for adults as a social worker
  • Experience in understanding and being able to utilize the following treatment models
  • Proven ability to provide functional management including performance coaching and staff development
  • Demonstrate dependability/reliability by promptly reporting to work when scheduled in proper attire, wearing name badge

Skills For Clinical Program Director Resume

  • Skilled in multi-tasking and managing multiple projects
  • Post-grad clinical group & individual therapy experience and expertise in treating adults with mental health and substance use disorders
  • Experience using Salesforce or similar CRM applications
  • Experience developing operational workflow
  • Experience with operational training development
  • Experience developing clinical documentation systems/platforms

Skills For Clinical Program Lead Resume

  • Proven ability to implement and manage a clinical program (i.e. a series compromising a clinical development plan)
  • Identify opportunities for improvement and contribute to solutions to enhance workflow efficiency by enhancing the patient’s experience
  • Effective with multiple tasks and individuals representing all levels within and outside the organization
  • Experience in working with medical and community professionals in the coordination and provision of clinical services and education
  • Use of a clinical authoring tool to collaboratively codify clinical rules and implement evidence-based workflows
  • Experience working with health plans
  • Excellent grammar and clarity in articulating English

Skills For Manager of Clinical Program Resume

  • Proven ability to analyze and interpret efficacy and safety data relating to oncology
  • Excellent personal ethical integrity and a commitment to improving the outcomes for patients with malignancies
  • Clinical nursing experience
  • Experience in assigned clinical area
  • Strong relationship with oncologists and specialty providers; highly knowledgeable of medical terminology, cancer as a disease

Skills For Clinical Program Assistant Resume

  • Effective communication of risks and issues within the EPT and to the TCO leadership team
  • Upervisory experience and a background with higher level of care assessment and treatment
  • Experience with brain injury population or developmental disabilities and behavioral health
  • Electronic clinical data exchange experience
  • Experience with HEDIS, STARs and healthcare quality initiatives
  • Experience with SQL server
  • Experience in a Project Management Office (PMO)
  • Three (3) to Five (5) years of progressive related experience
  • Operational experience in Medicaid home and community based waiver programs

Skills For Clinical Program Leader Resume

  • Experience in job aid and procedure development and operational documentation
  • Experience with Microsoft products; Excel, PowerPoint, Visio
  • Experience in a quality role or familiarity with quality audits in the HCBS waiver space
  • Demonstrates proficient time management and the ability to perform multiple tasks at one time
  • Communicates effective with patients, physicians, coworkers, and visitors in a courteous, professional manner at all time
  • Researches and implements interprofessional learning experiences and processes
  • Overseeing the planning, education, and implementation of the scoped workflows, including all Philip implemented solutions
  • Participating on relevant committees (those impacted by Patient Monitoring technology such as Alarm Management, Education, and/or Clinical Research)
  • Willing to work additional hours as needed

Skills For Clinical Program Development Consultant AIM Chicago Resume

  • Providing direct supervision of master’s Counselor Internship Students (CIS), doctoral level CIS and CCSC staff
  • Collaborating with Clinical and Technology leaders onsite to lead optimized workflow projects across all Philips modalities and service lines
  • Assisting customer with identified change management projects and adoption of new workflows and technology
  • Provide subject matter expertise for training strategy and training content and participate in training delivery
  • Responsible for determining appropriate trainings for the staff and developing the learning program
  • Define the resourcing and outsourcing strategy for early development programs

Skills For Clinical Program Development Consultant Resume

  • Provide regular reporting on the status of aggregate and upcoming activities to the client and Philips leadership
  • Support & lead the clinical implementation for new / renewing business, including engagement with functional leads
  • Is responsible for evaluating NCQA, Rhode Island, & Massachusetts utilization management related compliance including
  • Promotes clinical program in the community through physician education, in-services, marketing, and training tools
  • Provide accurate and reliable forecasting and delivery of program project budgets and outsourcing strategy

Skills For ACP Clinical Program Consultant Resume

  • 1) Attending and participating in workshops, seminars, and courses as presenter or author
  • Responsible for budget forecasting & providing resource demand for assigned projects
  • Participate in and/or lead testing of clinical rules—clinical QA, UI, and acceptance testing
  • Provides leadership in developing and attaining assinged cancer program goals, activities and outcome measurements
  • Knowledge of the English language (including structure, content, spelling, rules of composition, and grammar)
  • Certified Nursing Assistant or Certified Medical Asssistant

List of Typical Responsibilities For a Clinical Program Resume


Responsibilities For Clinical Program Coordinator Resume

  • Experience auditing charts and consulting with providers on improving documentation and coding
  • Balances clinical and business outcomes and priorities to make recommendations for improved customer outcomes
  • Strong knowledge of FDA and GCP regulations, and ICH guidelines
  • Manages the clinical performance and effectiveness of learning programs to meet nursing, allied health, and pharmacy education competency standards
  • Assist Clinical Team Leads with preparation, handling, and distribution of clinical trial supplies and tracking information
  • Facilitate and organize team meetings, take meeting minutes, facilitate information sharing and corss-team or cross-project communications
  • Serves as a resource to leadership and staff in the development and implementation of nursing standards consistent with the established model of care

Responsibilities For Clinical Program Consultant Resume

  • Maintains leadership competency by participation in continuing education, professional organizations and other related activities
  • 2) Keeping abreast of current literature and trends in practice
  • 3) Participating in related professional organizations
  • Assists Cancer Survivorship Nurse Practitioner(s) and relevant staff with identifying patients for Survivorship Care Plan delivery and visit
  • Assist in coordinating care for cancer survivors in regards to support services or any additional in-house, local, or national referrals needed
  • Answers phone calls promptly and courteously using proper telephone etiquette and routes calls and messages appropriately
  • Sort and distribute incoming faxes, phone messages and mail to appropriate staff
  • Plan and organize Cancer Survivorship meeting(s) and logistics related (i.e location, IT, and room arrangements)
  • Assist in developing content to communicate Performance Improvement Activities

Responsibilities For Clinical Program Director Resume

  • Adhere to ALCS/vendor clinical research related SOPs and working practices
  • Aligns programs across the Ministry Markets to empower clinical educators who deliver solutions in support of nursing, allied health, and pharmacy competency
  • Represent Clinical Ops as core & contributing member of the Project Team and the Clinical Expert Team
  • Excellence in decision-making for day-to-day trial/patient management and larger strategic decisions
  • External and internal policies/rules and regulations are followed – no issues relating to adherence of these processes

Responsibilities For Clinical Program Lead Resume

  • Assess decisions from other functions and the impact on the program or work stream plan
  • Provide update and direction to Sr. Management when conflicts, key developments and program scope/direction changes are identified
  • Work cross functionally to drive the strategy and collaborate to ensure implementation for device clinical programs or company initiatives
  • Participate in/or lead cross-functional teams at corporate or global level
  • Beautiful Leesburg, Virginia. 40 miles Northwest of Washington DC. Named one of the best places to live by Money magazine
  • 45-acre campus in a rural area on the northern edge of Leesburg with a gymnasium, beautiful outdoor campus and high ropes course
  • MD and board-certified Ophthalmologist or equivalent

Responsibilities For Manager of Clinical Program Resume

  • Several years of pharmaceutical industry experience in the design, leadership, evaluation and interpretation of multi-centre international clinical trials/pre-clinical development programs for ophthalmology indications
  • Excellent team player, highly motivated, results-oriented and the ability to drive implementation, strong analytical skills with the demonstrated ability to think and plan strategically
  • Willingness to travel – potentially up to 30%
  • Develops action plans to support compliance with measures indicators. Provides support and educational resources to departments and services relative to core measures quality assessment and improvement processes
  • Establishes and implements short and long term goals, objectives, policies and operating procedures for core measures programs
  • Selects, hires and trains/orients staff, inclusive of RN Clinical Coordinators, other clinicians and administrative personnel. Develops, monitors and assesses professional and clinical competencies for RN Coordinators in alignment with program goals
  • Provides technical assistance, resource services, consultation and education
  • Participates in and conducts process improvement analysis where applicable. Identifies models of best practice in each area under purview

Responsibilities For Clinical Program Assistant Resume

  • Responsible for extension of the program for new services or areas
  • Supports documentation of discussion points for presentation to the Clinical Advisory Committee
  • Develops and chairs facility nurse champion committees
  • With the physician expert, supports review and discussion at physician committee meetings
  • Oversees development of clinical communications to clinicians
  • Ensures implementation of professional and hospital standards to support outcome-based care and scholarly research-based practice consistent with the IAM’s mission
  • Evaluates the impact of changes in clinical practice and supports innovation to improve care delivery and resources in the environment of practice
  • Leads clinical redesign and performance improvement teams to facilitate advancing clinical practice of pain management and assure adequate resources for clinical and non-clinical support for patient care
  • Ensures the development of interdisciplinary clinical pathways, standards of care, and process improvement activities to evaluate the impact of programs and initiatives on clinical outcomes, quality, patient safety, customer satisfaction and the promotion of the hospital mission and vision

Responsibilities For Clinical Program Leader Resume

  • Facilitates the utilization of performance improvement, quality and research in the change and delivery of pain management
  • Advises, mentors, and counsels managers related to ethical issues, complex practice dilemmas and as indicated to meet the needs of patient-family focused care in outpatient settings
  • Work closely with our Community ASAP partners and GSSCs (Geriatric Service Support Coordinators) to implement and comply with our care model and visit requirements
  • Training and mentoring staff on our clinical platform to ensure metrics are met
  • Plans, coordinates, and provides clinical services, including direct patient care in area of program specialty
  • Trains and supervises staff functioning within clinical program

Responsibilities For Clinical Program Development Consultant AIM Chicago Resume

  • Creates, reviews, and revises patient education materials in collaboration with Patient Education and Marketing departments as appropriate
  • Works with Marketing and Public Relations departments as needed to support educational initiatives
  • Be involved in identifying the business and resource needs for Projects
  • Work closely with sales and provider relations to promote and deliver our care model
  • Comply with our governmental contract requirements
  • Automobile travel to offices of our contracted providers and to meetings with the same in Massachusetts
  • Local travel around small geographic region
  • Collaborates with physicians, leaders, and staff within and beyond own department
  • Complies with Health Insurance Portability and Accountability Act

Responsibilities For Clinical Program Development Consultant Resume

  • Provides patient and parent education in area(s) of clinical service
  • Identifies and initiates opportunities for program development and expansion of services
  • Plans, organizes, and conducts continuing education that meets the needs of community healthcare professionals and positions Children’s Healthcare of Atlanta as a leader in pediatric education, e.g., conferences, internships, web-based trainings
  • Ensures educational programs are conducted in accordance with Georgia Nurses Association or other professional guidelines and obtains credits as appropriate
  • Supports and participates in the continuous assessment and improvement of the quality of clinical services provided
  • Analyzes data and processes and develops, recommends, and implements project action plans
  • Monitors and maintains database and produces summary reports as required

Responsibilities For ACP Clinical Program Consultant Resume

  • Collaborate with partners to establish the necessary teams, systems and support required to deliver projects efficiently and within the highest standards of Quality
  • Responsible for the management of Clinical Decision Making Tools
  • Responsible for quality and performance improvement initiatives as they relate to regulatory compliance
  • Coordinates efforts with regard to clinical regulatory readiness
  • Supervises the clinical team and assists in ensuring the qualitative and quantitative expectations of accuracy, completeness, volume, timeliness and responsiveness to feedback
  • Oversees the continued development, expansion and growth of clinical programs, ensuring high quality, quantity and timeliness expectations for completing work as scheduled, demonstrating self-paced performance and adjusting priorities as needed
  • Participates in all trainings and meets agency and licensure expectations related to training. Cross-trains and supports other departments as needed or requested by the facility manager
  • Collaborate with UnitedHealth Networks and UnitedHealthcare market leaders to ensure appropriate contracting to enable clinical data exchange with providers
  • Oversees and supports contacts to external experts, advisory boards, adjudication committees and Safety Data Monitoring boards

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