CCB Risk-card Services Resume Sample

4.6
24 votes
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Torey Walsh
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Work Experience


CCB Risk-card Services
02/2018 - PRESENT
Los Angeles, CA
  • Develop a thorough understanding of the Card Acquisition Risk strategies and evaluation framework
  • Act as a subject matter expert for the Judgmental Lending consumer new account acquisitions process
  • Pull data from multiple sources using SAS and SQL to build and analyze strategies, including assessing performance and profitability
  • Build and maintain a strong control environment by utilizing control reports, data validation, and building pre and post implementation test requirements
  • Ensure business procedures and execution are in compliance with regulatory guidelines and risk policy
  • Partner with line of business to optimize business processes and maximize return on investment of resources
  • Develop business requirements and drive projects to completion through a sound change management process
  • Communicate effectively with process owners and key stakeholders, including Lending Operations, Marketing, Finance, other Risk teams, Legal, and Compliance
  • Create and deliver presentations that convey key messages in a simple way to the key stakeholders
CCB Risk-card Services
06/2013 - 09/2017
Los Angeles, CA
  • Participate in project planning as required to assist business in developing appropriate internal control systems or to monitor significant changes in control systems
  • Participate in special projects with multiple team members, including ensuring risk is appropriately assessed, overall scope and testing is appropriate, issues have been escalated and cleared with management, and issues are focused directly to the overall risks of the review area or project
  • Create and manage strategy legacy books, understanding past and present strategies’ performance
  • Optimize, track, and maintain Card’s existing customized collections scores
  • Provide an independent, objective view of operational risk assessments, mitigation strategies and emerging risks
  • Understand the area’s RCSA, Key Risk & Performance Indicators, and other controls to identify negative trends and potential control gaps
  • Provide independent, objective view of Operation Business function control environment, mitigation strategies and emerging risks
  • Management of a specific set of customer segmented treatment strategies for post charged off customers across recovery operations
  • Move to ‘no surprise’ environment with capacity to identify / address issues as they develop and before losses are incurred

Education


Clark Atlanta University
2008 - 2012
Bachelor's Degree in Related Discipline

Professional Skills


  • Experience in the consumer/card lending industry
  • Develop opportunities and enhancements to existing strategies to improve overall financial performance, customer experience, and execution quality
  • Proficiency or strong desire to learn SAS and SQL and gain knowledge of Unix environments
  • Analytical experience in financial services industry, preferably credit cards
  • Experience with statistical software such as SQL, SAS and/or Knowledge Seeker
  • Analytical experience in financial services industry, preferably credit cards
  • Develop strategy tests and conduct performance tracking analysis to identify improvement opportunities

How to write CCB Risk-card Services Resume

CCB Risk-card Services role is responsible for digital, software, finance, credit, design, collections, marketing, benefits, drivers, lending.
To write great resume for ccb risk-card services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For CCB Risk-card Services Resume

The section contact information is important in your ccb risk-card services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your CCB Risk-card Services Resume

The section work experience is an essential part of your ccb risk-card services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ccb risk-card services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ccb risk-card services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative CCB Risk-card Services resume experience can include:

  • Serve as a independent validator of risk partner’s analysis and challenge analysis as appropriate
  • Develop and communicate creative solutions to business unit management in effective manners
  • Design and manage analytical strategies for pre and post charged off portfolio including
  • Design and manage analytical digital strategies for Consumer Bank portfolio including channel optimization, segmentation, settlements, and payment arrangements
  • Help spearhead best in class documentation and audit controls surrounding the CLI strategies
  • Audit accounts in their respective function to ensure all strategies and processes are functioning as designed and perform root cause analysis on trends against these strategies and/or processes; where issues arise, recommend and implement appropriate resolutions

Education on a CCB Risk-card Services Resume

Make sure to make education a priority on your ccb risk-card services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ccb risk-card services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in CCB Risk-card Services Resume

When listing skills on your ccb risk-card services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical ccb risk-card services skills:

  • Experience partnering across different functions and independent decision making skills
  • Lead a team of individuals, assuring a strong culture, continuous professional development and effective performance management
  • Knowledge of financial procedures & principles and strong understanding of consumer lending
  • Strong knowledge of the Card Services P&L
  • Develop and maintain strategy loss forecast, and update profitability drivers through on-going strategy calibration
  • Forecast impacts of strategy and portfolio changes while leading business partners through adjustments

List of Typical Skills For a CCB Risk-card Services Resume

1

Skills For CCB Risk-card Services Resume

  • Evaluate the strengths and weaknesses of existing controls and provide business with recommendations on opportunities for improvement
  • Conduct strategy development projects to ensure the portfolio offers generate the optimized financial benefits within appropriate risk appetite framework
  • Monitor strategy performance and risk appetite contribution and provide senior management update through dashboard, key risk indicators, and other analytics
  • Collaborate with marketing strategy and finance team to ensure effective profitability decisions through analytics in strategy segmentation, and risk-reward trade-off
  • Willingness to learn from peers and take direction
  • Proficiency in: Excel (e.g. pivots), Word, and Microsoft Power Point
  • Coach and develop peers to deliver results
2

Skills For CCB Risk-card Services Resume

  • Utilize knowledge of risk modeling, profitability modeling, and relevant statistical knowledge to develop risk analysis framework that is consistent with the firm’s risk appetite framework
  • Design and manage analytical strategies for the pre charge off Card portfolio including channel optimization, segmentation, settlements, payment arrangements, and portfolio performance management
  • Risk management or financial services experience
  • Partner closely with Operations, IT, and the Card risk leadership team to ensure that all priorities are aligned to maximize bottom line impact, deliver a great customer experience and to challenge the ways things are being done
  • Maintain awareness of risk and control issues within the business whether self-identified or from internal /external audits
  • Develop and apply mathematical or statistical theory and tools (SAS, SQL etc.) to collect, organize, interpret, and summarize numerical data sets from multiple sources to develop the best of class risk strategy in the industry through advanced analytical and segmentation techniques
  • Potential to lead and train the junior analysts to understand the data and find innovative solutions to complex business problem and drive healthy business growth with full cycle view of loss and profitability
3

Skills For CCB Risk-card Services Resume

  • Risk management or financial services experience
  • SAS, SQL, and statistical analysis experience
  • Result oriented with attention to details and ability to lead projects

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