Cargo Manager Resume Sample

11 votes
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Jody Jerde
1992 Kautzer Roads,  Boston, MA
+1 (555) 321 3031

Work Experience

Cargo General Manager
12/2016 - PRESENT
Detroit, MI
  • Good verbal and written communication skills including fluent in English
  • Drive for result & Play to win mind-set
  • Specific knowledge about port characteristics within WCA scope ( e.g. Customs regulations , terminal restrictions , authorities requirements etc. ) would be an added advantage
  • Process excellence with basic project management experience an advantage
  • Good in computer skills , teamwork , internal and external stakeholder management
  • Within our overall trade strategy, set-up Maersk Line’s approach in Asia to grow profitably
  • Clarify ambiguity – set clear targets whilst trade patterns are changing rapidly
Cargo Manager, Western
01/2010 - 06/2016
Phoenix, AZ
  • A sense of humour would probably be a benefit
  • Work with Cargo Sales & Service Supervisors in both stations to manage the GHA’s with focus on service standards and cost control
  • Responsible for the Cargo Execution Activities as per End-to-End Process map
  • Assist colleagues on operational challenges acting with due diligence and professionalism
  • Champion the organization’s culture and foster a high performing organization through talent development and succession planning across all functions and site
  • A natural leader with a visible sense of urgency, excellent communication skills and the ability to work in a Dynamic operational environment
  • He/she is able to build a professional and constructive cooperation with internal- and external stakeholders, inclusive governmental bodies
Manager on Duty Cargo Services
09/2005 - 09/2009
Phoenix, AZ
  • He/she has a mind-set focused on standardization and continuous improvement to deliver cost-efficient and smooth E2E service delivery to our customers
  • Excellent command of written and spoken English and Thai
  • Good Self-motivated, flexible, committed and rational
  • Customer focused, excels in surpassing client expectations
  • Excellent Follow up Skills, ability to ensure tasks are completed
  • Self-Motivated - Proactive and thinks outside the box
  • Manage competing priorities, multitask
  • Manager overall Sales and Marketing aspect of CX Cargo in Bangladesh
  • Manage overall daily functions of CX Cargo at Bangladesh i.e. Operations, Safety & Security


University of Phoenix - Utah Campus
2001 - 2005
Bachelor's Degree in Business

Professional Skills

  • Possess strong analytical, problem solving & decision making skills
  • Strong people and problem-solving skills
  • Strong leadership skills with key focus on staff development
  • Travel as needed. Strong communication and interpersonal skills, able to present and influence at all levels
  • Good verbal and written communication skills including fluent in English and at least another language (Malay)
  • Improve knowledge and skills by attending mandatory and voluntary organized courses
  • Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support

How to write Cargo Manager Resume

Cargo Manager role is responsible for travel, english, leadership, interpersonal, shipping, security, integration, training, automation, microsoft.
To write great resume for cargo manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Cargo Manager Resume

The section contact information is important in your cargo manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Cargo Manager Resume

The section work experience is an essential part of your cargo manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cargo manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cargo manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Cargo Manager resume experience can include:

  • To work effectively with outports / interline and Bonded Trucking
  • Evaluate cost implications when making day to day operational and sales decisions & ability to maximize revenue earning potential in the region
  • Assist in coordinating Emergency Response Planning activities
  • Lead, motivate and create an enjoyable working environment that promotes and cultivates changes and openness within the team
  • Lead the CX team / GHA team to ensure that CX provides consistent services
  • Lead & manage the team on a day to day basis & support the Regional Cargo Manager / Regional Cargo Services Manager in providing training & development opportunities for the team through role modeling, monitoring & on the job coaching

Education on a Cargo Manager Resume

Make sure to make education a priority on your cargo manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cargo manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Cargo Manager Resume

When listing skills on your cargo manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical cargo manager skills:

  • Mature with strong leadership skills, excellent interpersonal and people management skills
  • Manage difficult situations and resources effectively
  • To effectively engage, co-ordinate and support Regional Cargo Services Manager on initiatives of services, security and safety improvements
  • High achiever with good track record in producing results and consistently meeting / exceeding business goals
  • Proven success in building, maintaining and leading a team with sales and operation functions
  • Previous management Sales and Marketing / Flight & Cargo handling experience / at on-line airports an advantage

List of Typical Experience For a Cargo Manager Resume


Experience For Cargo General Manager Resume

  • Address complex and strategic business problems by recommending comprehensible and presentable overviews to fuel solid informed business decisions
  • A 'self-starter attitude' and being able to see opportunities and invite yourself to the table
  • Stakeholder management capabilities and ability to work across levels, geographies and virtual teams

List of Typical Skills For a Cargo Manager Resume


Skills For Cargo General Manager Resume

  • Experience in a shipping and/or supply chain/operations related role
  • Extensive management and/or support service experience, preferably in a ground handling, aviation or logistics environment
  • Knowledge of, and experience in the cargo/freight forwarding environment is a distinct advantage
  • Good knowledge of the operational end to end process
  • Maintains and promotes good labour relations
  • Cargo sales and service / Airport experience would be an added advantage
  • Promoting and driving a ‘safety first’ culture through all levels of the organization
  • Develops team through mentoring, and identifying training and development needs. Ensures subordinates receive proper development to be successful

Skills For Cargo Manager, Western Resume

  • Read and understand an engineering drawing
  • Established track record in meeting or exceeding sales and revenue targets
  • Implementation of company policies and procedures, promoting sound safety, security and people management practice
  • Reviews performance against operating plans and standards. Makes recommendations for improvement
  • Reviews and approves monthly reports and budgets including overhead, manpower and facilities
  • Demonstrable ability in successful business relationship building
  • To ensure no revenue dilution and effect a clear, transparent and concise accounting practice by the GHA

Skills For Cargo Manager Singapore Resume

  • To regularly promote the product with new ideas and continuously seeking avenues to further improve business opportunities
  • Lead the team to provide professional sales customer service in all customer touch points so as to drive premium selling rates and regular business
  • Specific knowledge about port characteristics within APA scope (e.g., customs regulations, terminal restrictions , authorities requirements etc.) would be an added advantage
  • Systems specifics (be able to handle the systems used on daily basis in operations) would be an advantage: RKEM; GSIS; MEPC; OUTLOOK; COMS; GPP, etc
  • Be aware of relevant processes and standards, and suggest/drive improvements through management and colleagues where required
  • Ensure that overall cargo operations meet CX’s standard, policies and procedures, satisfy local and international safety and security standards and conform to aviation regulatory requirements
  • Be visible to ensure that both CX staff and Handling Agent colleagues consistently provide the highest level of service to both customers and colleagues and that they are fully equipped with appropriate skills, knowledge and attributes to deliver CX’s products and services in a professional manner

Skills For Manager on Duty Cargo Services Resume

  • Establish development and succession planning to enrich the cargo team’s overall performance; work with Regional General Manager and his/her team to achieve overall people strategies for SIN
  • Be accountable for managing the SIN Cargo’s budget and operating costs
  • Enhance and protect revenue without compromising customer’s satisfaction, safety and security
  • Enhance customer satisfaction through benchmarking (to be conducted in strict compliance with company policy) CX’s services and products with those of the key players and competitors in Singapore
  • Min. 8 years of experience in a managerial capacity
  • Work as a team, has good reputation on trust and integrity, is motivated and disciplined
  • Fully responsible for all aspects of cargo operations in the region

Skills For Qr-cargo Sales Manager Resume

  • Develop strategic direction in conjunction with RVP Cargo – Australia
  • Liaison with key industry stakeholders
  • Leads and works with the senior team to maintain and enhance effective safety & security systems, risk assessments, periodical inspections & audits, training programs, planning, processes and service delivery
  • Ensures regional Cargo operations remains fully compliant with internal standards and all relevant industry, regulatory and state legislated requirements
  • Maintains high levels of customer service and customer satisfaction
  • Establishes objectives and procedures/processes to measure the performance of assigned activities
  • Selects and maintains qualified personnel and holds next level of management to same standards
  • Standardize work and processes, establish standard hours and put in place accountability measures
  • Prepares reports and presentations to Senior Management as requested

Skills For Marketing Campaign Manager, Cargo Group Gmbh Resume

  • Improves culture of engagement with measures and expectations of engagement in all levels of the organization
  • Coordinates and collaborates with other departments of the organisation to achieve the best results
  • Able to influence, engage and motivate at all levels
  • Proficiency with Microsoft Office Tools (Word, Excel and PowerPoint)
  • Graduate in any field is essential
  • Leads, embraces and adapts to constant change
  • Oversee performance of GHA to ensure that they deliver services & products at the CX required standard stipulated in the GHA contract & in the performance assessment document. Reference point of contact for handling agent for day to day operations

Skills For CRS Cargo Mission Integration Manager Resume

  • Ensure wide coverage of customers and lead and drive sales promotions
  • Represent the Regional Cargo Manager i.e. to participate in trade forums and other related platforms as and when required, create & maintain good rapport with Cargo Business Partners, Regulatory Authority, Officials & relevant CX offices to ensure facilitation of sales and operational processes , procedures & customer services respectively
  • Seek opportunities to improve sales, operations, business processes, information technology, resource management, and administration
  • Lead & facilitate CX & GHA team colleagues through changes & continuous improvement i.e. seek opportunities to enhance the processes of sales, operations, customer services & administration
  • Ensure safe, clear and concise ULD Management
  • To control and monitor the performance level of Cargo Automation in sales and operations

Skills For Cargo Execution Manager Resume

  • Is the Operational Duty Holder(ODH)
  • Lead the GSSA team to achieve an annual revenue budget and to implement the Cargo Business Plan in alignment with Head Office / Regional / Area cargo strategies and specified Key Performance Indicators
  • Set and execute local sales plans to generate revenue, balancing short-term and long-term revenue goals in terms of market share, yield, and agency distribution breadth
  • Conduct regular reviews of revenue performance and lead the GSSA teams to take actions where revenue is behind budget
  • Lead the GSSA team to hunt for new revenue streams, for example new routes, new frequencies, ancillary charges
  • Generate revenue with perspective of sales channels, product sales and offline sales development
  • Negotiate and execute sales contracts

Skills For Regional Special Cargo Trade Manager Resume

  • Lead the local team to achieve an annual revenue budget and to implement the Cargo Business Plan in alignment with Head Office / Regional / Area cargo strategies and specified Key Performance Indicators
  • Lead the team to provide superb sales customer service in all customer touch points so as to drive premium selling rates and regular business
  • Conduct regular reviews of revenue performance and lead the sales teams to take actions where revenue is behind budget
  • Lead the team to hunt for new revenue streams, for example new routes, new frequencies, ancillary charges

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