Business Systems Analyst Lead Resume Sample

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Colten Baumbach
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Work Experience


Business Systems Analyst Lead
03/2017 - PRESENT
Detroit, MI
  • Hands on experience with troubleshooting hardware or LAN related issues
  • Collaborate with product team, technology team, and User Experience Group to elicit/author scope document, project requirements, and Product Backlog Items (PBIs) including Acceptance Criteria
  • Assess application impact and coordinate related estimation sessions with the project team
  • Review and Approve Project Scope, Requirements, Wireframes, Mockups, Content Matrix and Test Plan
  • Attend Project Status meetings for assigned projects to provide Project Manager with progress updates
  • Work closely with Project Managers and App. Development Managers to formulate target delivery dates for the Scope Document (as applicable), Requirements Doc. deliverables and Product Backlog Item (PBI)/Story Card completion and then deliver according to the planned schedule
  • Facilitate Product Backlog Item (PBI)/Story Card review and estimation sessions with the project team
  • During Project Lifecycle, support the development and test teams by providing requirements clarification, issue resolution, and process improvement in order to ensure the delivered product is functioning accurately and within the defined business objectives
  • Provide subject matter expertize and validation support during the rollout of new functionality & during the post deployment warranty period
Business Systems Analyst, Lead
06/2014 - 12/2016
Dallas, TX
  • Support production support team by analyzing production issues, defining requirements for the possible fix and helping get it prioritized for development
  • Attend team scrum activities such as Stand-Ups, Sprint Planning, Amigo Review, Sprint Review, Retrospectives
  • Communicate project status to manager and escalate issues impacting the project or release
  • Create Process Flow Diagrams, Data Requirements modeling & Requirements Traceability Matrix as needed
  • Be an experienced Business/Systems Analyst which has worked in an Agile/Scrum environment which developed custom software and database applications
  • Serve as the focal point for the capture, analysis, and management of functional and non-functional systems requirements
  • Work closely with ScrumMaster to establish Release/Sprint backlogs, resolve impediments, and provide direction on scope of work to be accomplished
  • Work collaboratively with stakeholders and development team during the development cycle to ensure the customer needs are being met
Project Business Systems Analyst Lead
12/2008 - 03/2014
Los Angeles, CA
  • Excellent problem solving skills in order to move toward a project’s successful completion
  • HR/HRIS Business Consultation - collaborate with Partner Resources and cross functional retail and operations management teams to understand Siren Retail unique business model and needs
  • Project Management - Develop project plans in coordination with IT partners, vendors, and Siren Retail operations team. Track project progress and provides updates to cross functional stakeholders
  • Communication - build relationships and maintain clear channels of communication with stakeholders and project team members to negotiate feature priorities. Drive communication and training plans that drive both technology adoption as well as partner behavior change
  • Participates in both long-term and short-term projects related to current and future risk management programs, ensuring clients’ estimated fraud loss basis points are being minimized and that rule performance is optimized
  • Act as a resource for associate questions regarding process, procedure, policy
  • Communicates effectively with cross team managers in multiple sites to ensure issues are being managed with uniform message across all teams and sites
  • Act as a primary liaison with Customer Solutions, Card Technical Resources, Clients, and Vendors

Education


Dakota State University - University Center
2004 - 2008
Bachelor's Degree in Computer Science

Professional Skills


  • Strong planning and organizational skills and capable of handling multiple projects
  • Excellent communication skills, both verbal and written; comfortable presenting and communicating to Senior Management
  • Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint
  • Excellent oral, written and presentation skills, to all levels of the organization
  • Strong organizational skills, ability to manage multiple objects with competing demands
  • Outstanding problem solving skills and interpersonal abilities
  • Min 7 years of experience in Information Technology which includes a min of 5 yrs of experience in IT Analytics/ IT Platform Support/ IT Troubleshooting,

How to write Business Systems Analyst Lead Resume

Business Systems Analyst Lead role is responsible for organization, communications, planning, mainframe, retail, finance, credit, training, integration, database.
To write great resume for business systems analyst lead job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Systems Analyst Lead Resume

The section contact information is important in your business systems analyst lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Systems Analyst Lead Resume

The section work experience is an essential part of your business systems analyst lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business systems analyst lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business systems analyst lead position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Systems Analyst Lead resume experience can include:

  • Strong writing skills and the ability to document business and functional specifications to be utilized for development and testing activities
  • Effectively documents the functionality to support business requests
  • Lead multiple, concurrent projects and delegate tasks according to staff experience and skill levels
  • Consistently provide senior-level project management and organization skills
  • Lead business customer and technical meetings effectively
  • Experience with JavaScript, SQL, and cloud platform development or experience with Infrastructure discovery

Education on a Business Systems Analyst Lead Resume

Make sure to make education a priority on your business systems analyst lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business systems analyst lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Systems Analyst Lead Resume

When listing skills on your business systems analyst lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business systems analyst lead skills:

  • Demonstrated ability to communicate effectively in technical concepts via email, letters and in person to teams and customers
  • Good time management skills. Ability to manage multiple projects successfully
  • Organization skills to coordinate activities in all phases of the Project Life Cycle
  • Experience with managing projects using VersionOne
  • Experience with working on a software development or engineering team as an analyst
  • Experience with gathering requirements and building process workflows

List of Typical Experience For a Business Systems Analyst Lead Resume

1

Experience For Business Systems Analyst, Lead Resume

  • Perform data analysis, data mapping, including loading data in tables and writing sequel to analyze the data
  • Take ownership of IQ’s Data Concierge program to help end users find the appropriate teams and/or reporting tools to meet their requirements
  • Work closely with Data Integration team to provide ETL development requirements, data mapping and post-ETL test cases
  • Drive the activities of project teams to deliver quality Credit Card projects on time, within budget, according to project scope and goals
  • Give informative presentations to project sponsor, steering committee and project team
  • Researches best practices and analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification
  • Leads and participates in cross-functional teams to represent business unit or department interests from a technical and process perspective and provide recommendations on new initiatives or projects
2

Experience For Business Systems Analyst Lead-guidewire Resume

  • Assesses benefits to be derived from systems improvements and quantifies impact to business unit. Assist in development of project scope, budget estimates and timeline
  • Develops project plans in coordination with IT partners, functional analysts and vendors, and other business units and departments. Tracks project progress and provides updates to impacted parties
  • Perform at an advanced functional/technical level on all phases of analyzing business and user needs, documenting requirements, and translating into proper system requirement specifications
  • Process design and documentation with functional knowledge (more than 8 years’ experience)
  • Write acceptance criteria and generate test scripts
  • Elicits and documents detailed business and/or functional requirements for use by business stakeholders, development and QA accurately
3

Experience For Business Systems Analyst Lead-product Control IT Resume

  • Able to identify scenarios and downstream impacts to business deliverables or technical processes that are not readily evident
  • Transforms business requirements to solutions
  • Analyzes business needs and translates them to clearly defined rules or deliverables
  • Navigate relational databases, Excel files, text files or other forms of data sources to conduct data analysis activities, when needed
  • Flexibility to quickly ramp up in new domains
  • Leads other business systems analysts within the respective area
4

Experience For Project Business Systems Analyst Lead Resume

  • Manage and develop a team of Strategic Consultants
  • Process maintenance: document, train, enforce, and develop the team of Strategic Consultants
  • Knowledge of industry and consumer insights tools
  • Own the documentation of detailed functional and data mapping specifications, working with the business to analyze their business requirements and in return, providing technical expertise and producing functional design/stories for any application additions, changes and modifications
  • Develop detailed user stories to explain functional specifications to technology teams
5

Experience For Ccb-bmo-business Systems Analyst Lead Resume

  • Help analyze impact of proposed solutions across shared services technology
  • Works closely with both the business customer and the systems development and testing communities to create business requirements for a new or revised automation, system or technically-related solution, ensuring that business needs are identified and met through delivered business solutions
  • Engages business customers and technical systems analysts as active and co-creating participants in the Requirements Process; leads through relevant iterations, sprints, and/or phase(s) throughout initiatives
  • Defines, drives and ensures execution of requirements management plan (Agile = Epic/Feature roadmaps and storyboards; Waterfall = RMP) and business analysis practices appropriate to selected methodology
  • Traces requirements from business objectives and defined scope, to other more detailed requirements and specifications. Produce a Requirements Traceability Matrix RTM when needed. Demonstrate traceability online
  • Has experience with Agile or DevOps-friendly requirements definition, modeling and UX/UI prototyping. Can define Non-Functional requirements important for Cloud technologies, component requirements for services, or data requirements for interfaces, reporting and data analytics
  • Creates the business requirements through multiple business user elicitation sessions and techniques, including interviews, facilitated sessions, and information gathering meetings. Work with business customers and quality assurance team to create User Acceptance Criteria or Test Plans as appropriate
  • Experience Information Technology or Relevant Business Domain
6

Experience For Business Systems Analyst Lead Resume

  • Serves as a resource for questions from both systems and business communities
  • Regarded as a subject matter expert in one or more business or functional domain(s)
  • Anticipates business and or regulatory issues, recommends product, process, or service improvements
  • Knowledge in application development and IT processes such as SDLC, ITIL, CMMi, Agile and iterative
  • Knowledgeable of, and experience with, tools such as HP Application Lifecycle Management, Blueprint, Modern Requirements, or other Requirements Engineering/Management tool
  • Demonstrated track record as a team player, collaborator and leader
  • Analyzes processes and resources necessary for the effective implementation of stated processes
  • Translate technical concepts into business terms, considers applicability of next generation technologies
  • Partner and influence internal business partners; takes ownership and accountability for work
7

Experience For Business Systems Analyst, Lead Resume

  • Lead technical design and development based on business and functional specifications
  • Contribute to cross-functional pre-implementation
  • Assists in managing large scale projects, leads appropriate resources and determines project requirements and deliverables, to ensure successful implementations to meet ACFC user needs
  • Assists in ensuring successful project conclusions and large scale projects as measured by meeting Corporate objectives and large-scale projects
  • Prepares feasibility and cost analysis determinations for projects
  • Communicates business or process solutions, recommendations and issues to AC management on a regular basis
  • Documents all business process flows as they pertain to the continuance and efficiency of the IS Department
8

Experience For Business Systems Analyst Lead-guidewire Resume

  • Reviews software and systems modifications to ensure successful implementation
  • Anticipates and keeps manager and project staff informed of future or planned events which could impact implementations
  • Develops a working knowledge of all Managed Care Activities: Marketing, Member Services, Health Services, Claims, Enrollment, Provider Relations, Finance, etc, in order to provide solutions and options to end users requests for service and problem solving
  • Conducts and evaluates business analysis
  • Builds consensus among primary users, I.S. Department and senior management as it relates to large-scale business problems and issues
  • Meets with external software vendors to discuss products and ensure KMHP requirements are satisfied
  • Responds promptly to requests for input on a variety of issues, such as budget preparations, operations objectives, reports, process re-engineering, business flow, etc
  • Addresses the issues at hand thoroughly, accurately, and in a logical progression/flow of thought; correspondence and reports are articulate, grammatically and structurally correct; verbal presentations are handled in similar fashion
  • Possess solid understanding of the industry; high level understanding business application; sound understanding of organizational and process development
9

Experience For Business Systems Analyst Lead-product Control IT Resume

  • Manage concurrent multiple task, projects
  • Collaborates with the AML/BSA, Risk, Operational Fraud business partners along with IT colleagues to align technology solutions with business strategies
  • Serve as a project team member or team lead on complex projects
  • Responsible to gather and define the scope and business requirements for Strategic, BAU and Production Support projects/tasks
  • Actively participates in the design and build phases of the project to provide clarification and support of the approved business requirements
10

Experience For Project Business Systems Analyst Lead Resume

  • Receive requests for BI services from across the enterprise, facilitate the review of these requests, and manage the assignment of the request to the appropriate parties within the BI Technology organization for assessment and further processing
  • Coordinate the collection of work accomplishments and compilation into a periodic report of all work underway within the BI Technology team
  • Cultivate knowledge of Business Intelligence and Data Warehouse technologies
  • Take ownership of, and lead outreach for, IQ’s Data-as-a-Service efforts
  • Identify and analyze complex functional requirements; recommend appropriate solutions
  • Mentor associate, intermediate, and senior staff in technical and functional tasks related to tools and data
  • Be able to ask the right questions and “read between the lines” when gathering user requirements (i.e. to determine what is truly needed rather than just what is explicitly communicated)
  • Consistently make decisions — and focus on initiatives — that are in line with IQ objectives
  • Issues and Conflict Resolution

List of Typical Skills For a Business Systems Analyst Lead Resume

1

Skills For Business Systems Analyst, Lead Resume

  • Strong analytical thinking and problem solving skills; ability to organize concepts and requirements
  • Strong relationship building and collaboration skills, resilient and driven to succeed
  • Skilled at planning and facilitating workshops, and driving meetings to effective outcomes
  • Clear, professional communications (listening, oral and written communications) and presentation skills
  • Demonstrated experience with Business Intelligence/Data Warehouse team in a higher-ed environment
  • Banking, Mainframe application experience
  • Experience with leading level of effort and estimating requirements
  • Experience conducting interviews with stakeholders to gather pertinent information
2

Skills For Business Systems Analyst Lead-guidewire Resume

  • Experience analyzing data and data relationships across an organization’s business areas
  • Effective use of Microsoft Office products to drive data analytics, reporting, and financial results
  • Experience with reporting tools such as Business Objects, Tableau, Cognos etc
  • Functional experience with Peoplesoft Enterprise Resource Planning (ERP) systems and/or comparable Higher-Ed ERP systems
  • Min 7 years of experience in writing business and functional requirements
  • Experience in role where requirements focused on data mapping and data rules
3

Skills For Business Systems Analyst Lead-product Control IT Resume

  • Demonstrated history of performing in fast-paced environment. Able to deliver high quality work and meet deadlines
  • Experience facilitating group sessions to gather requirements
  • Six years of HR business system(s) experience - Systems design, testing and implementation
  • Experience implementing talent development and succession technologies
  • Experience with Credit decision Web Services using Strategy Manager as Decision Engine
  • Experience in working with Scrum and Agile
  • Experience with decomposing business requirements into use cases or user stories
  • Experience with leading a team of 5+ analysts in a lead or PM capacity
  • Experience within, and understanding of, all phases of the SDLC is required
4

Skills For Project Business Systems Analyst Lead Resume

  • Make sure team is providing high quality work and consistent service experience across Client base
  • Has previous experience leading small-medium teams
  • Previous experience in working with global teams
  • Experience, Business and/or Systems Analysis, using modern techniques and visual models
  • BA experience post MBA
  • Experience with functional decomposition of large business needs into multiple layers of requirements/user stories
  • MS Office experience including Word, Excel, PowerPoint, and Visio
  • Min 7 yrs of experience in requirements analysis, design and reporting
  • Experience doing data migration and/or analysis
5

Skills For Ccb-bmo-business Systems Analyst Lead Resume

  • Progressive experience as a Business Systems Analyst
  • Experience with Credit Card systems -- Huntington, TSYS and Zoot technologies
  • Experience with Oracle, MS-SQL, DataStage, Windows Server
  • Experience in an Asset Manager (hardware or software) related role
  • Min 7 years of progressive experience as a Business Systems Analyst
6

Skills For Business Systems Analyst Lead Resume

  • Demonstrated ability to produce understandable and compelling reports and presentations based on analysis of complex data sets
  • Demonstrated ability to build relationships, collaborate across functions and influence individuals at many levels
  • Min 7 years of experience in a Business Systems Analyst role
  • Six years of functional area experience in retail or human resources
  • · 5-9 years of experience
  • Experience with bureau Data Engine such as Decision Center or ATB
7

Skills For Business Systems Analyst, Lead Resume

  • Experience as a product owner or Scrum Master
  • Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
  • Excellent knowledge of MS Office, databases and information systems
  • Collecting and organizing information, e.g. market insights, competitor site analysis
  • Meeting agendas and meeting minutes
  • Understanding or ability to learn complex business processes involved in projects
8

Skills For Business Systems Analyst Lead-guidewire Resume

  • Understanding of file layout specifications and how to interpret them
  • Responsible for leading, evaluating and providing technical and project life cycle methodology
  • Coordinates User Acceptance Testing to verify the system is operating as intended and the line of business is ready to consume the new functionality
  • Comfortable writing or running simple SQL queries against data sources
  • Participate in the Requirements Analysis, Testing, Documentation and Training of the initial system configuration and subsequent final system configuration
  • Assists in development of training programs, introducing new concepts and business processes
  • High-level understanding of business computer programming and constructs. High work ethic, self initiated learner, pro-active, high performer
  • Support users for UAT testing
  • Able to support diagnosis by assessing current client and competitor landscape via research
9

Skills For Business Systems Analyst Lead-product Control IT Resume

  • Works closely with the QA staff to ensure test script and cases cover the functionality being developed
  • Knowledge of different SDLC methodologies including Waterfall, Agile, etc
  • Foundational understanding of technology, specifically hardware infrastructure
  • Produce the following artifacts with minimal supervision
  • Business process flows using cross functional flow diagrams, and process diagrams
  • Able to take the lead role on projects, and manage the requirements gathering and review process across multiple IT and business teams
  • Ad Hoc Queries and understanding of advanced SQL concepts
10

Skills For Project Business Systems Analyst Lead Resume

  • Basic Scripting (needed for SM)
  • Knowledge of business and economic concepts and familiarity of marketing channels
  • Contributes to delivery of metrics and measures in support of reporting and compliance requirements
  • User Acceptance Testing (UAT), for credit risk strategies and interfaces with web Services
  • Develops innovative means of structuring project workflow to alleviate backlogs and ensure the maximum utilization of resources
  • Displays an ability to anticipate and be responsive to management needs and exercise proper judgment in performing as part of the “Business Solution Team”
  • Work with the developer to get the requirements to final product
  • Support the audit team with documentation and walk-thru of the changes

List of Typical Responsibilities For a Business Systems Analyst Lead Resume

1

Responsibilities For Business Systems Analyst, Lead Resume

  • Experience designing, documenting and implementing process improvements including driving process adoption and continual improvement
  • Participate in Pre Sales Events- RFP’s Demos and Feasibility studies
  • Schedule own time to accomplish project tasks and to schedule time of project team
  • Schedule and negotiate with end-users to achieve desired results
  • Min 7 yrs of Business Systems Analyst experience along with prior experience in writing requirements for mainframe applications -- primarily system enhancement projects
  • Knowledge of the Hogan Deposits System required
2

Responsibilities For Business Systems Analyst Lead-guidewire Resume

  • Hands-on experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or a related discipline with an emphasis on delivering cutting edge technology within finance
  • Use Cases, Data Models and User Stories
  • Able to work with peers as a part of a team on larger projects or work independently on smaller projects
  • Familiarized with of MVC, JDBC, RESTful, and SOAP
  • Demonstrated ability to develop and maintain positive and cooperative relationships, inside and outside of work group, interacting in a friendly, open, honest and accepting manner
  • Work with business partners within one or more business unit to align technology solutions with business strategies
  • Demonstrate an in depth knowledge of a business area in the context of the business client's unit to identify and communicate how IT solutions can strategically assist and support
3

Responsibilities For Business Systems Analyst Lead-product Control IT Resume

  • Working knowledge of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management
  • Collaborates with InfoSec and IT colleagues to gather and define the scope and business requirements for Strategic, BAU, and Production Support projects/tasks
  • Actively participates in the design and build phases of the project to provide clarification and support for the approved business requirements
  • Specifically outline the reasons for your interest in the position and
  • Basic grasp of business and economic concepts
4

Responsibilities For Project Business Systems Analyst Lead Resume

  • Demonstrated ability to effectively solve complex problems, using analysis, creative thinking, and input from others to improve processes, solve complex problems and develop effective strategies
  • Functional design/Functional specifications
  • Solution Requirements Documents
  • Flows business processes
  • Workload and Complexity
5

Responsibilities For Ccb-bmo-business Systems Analyst Lead Resume

  • Manage user escalations
  • Gathers and documents business requirements. Leads the design and development of new and improved processes, tools and system enhancements to support business unit requirements. Develops test plans. Manages testing of system fixes, new releases and enhancements, changes and implementations and system interfaces, in order to ensure functionality and user acceptance

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