Business Systems Analyst Resume Sample

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Tressa Ondricka
6481 Kianna Springs,  Phoenix, AZ
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Work Experience

Principal Business Systems Analyst
05/2015 - PRESENT
Los Angeles, CA
  • Develop business and functional requirements and obtain timely sign-of by all respective parties
  • Apply project management methodologies including project plans, risk mitigation, issue tracking and communication plans
  • Prepare and maintain all project related status reports, chair project meetings, engage other departments and groups, as necessary, and manage all issues and risks through to resolution
  • Establish working relationships and build partnerships with the Line and IT staff
  • In-depth knowledge of available graphical tools, techniques and interfaces (i.e. Visio, PowerPoint)
  • Experience in evaluating document effectiveness (accuracy, themes, readability, visual impact)
  • Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas
  • Good knowledge of how to define/derive business requirements and specifications and able to contribute insights in discussions with senior stakeholders
Business / Systems Analyst
11/2007 - 11/2014
Boston, MA
  • Leads business and technical partners with moderate knowledge of relevant technologies while employing moderate knowledge of business drivers
  • Through elicitation techniques, translates business requirements to systems specifications for moderate to complex business systems; ensure specifications align with business requirements
  • Reviews departmental and bank processes or procedures related to supported systems and proposes relevant changes/updates
  • Troubleshoot defects and solve complex problems
  • Knowledge of industry accepted principles and methodologies
  • Knowledge of Testing Life Cycles
  • Excellent of project management methodologies and procedures
  • Work in a structured team environment on task and timeline driven work
  • Thorough understanding of “business needs analysis” process and how system requirements relate to daily business operations
Junior Business Systems Analyst
12/2002 - 07/2007
Detroit, MI
  • Proficient knowledge of the available business analysis tools and templates, able to guide others and able to evaluate possible other relevant tools and templates
  • Has estimated, planned & organised own tasks using project management tools and in collaboration with other streams; has understanding of different project methodologies
  • Has documented and analysed alternative IT and operational solutions, risks and benefits, and obtained decision on resolution
  • Clear knowledge of project lifecycles and can describe major phases and milestones within a project
  • Can identify common types of risks/ issues and where project dependencies exist; maintains simple RAID
  • Develop a cross LOB process for data management within the Rainbow and G2C test environments
  • Manage/coordinate all ETL activities including PLL data masking for all LOBs & advance the ETLO data masking capabilities within the U.S. Retail systems
  • Create and manage a timeline of activities and milestones & preparing environment data as required to insure testing timelines are preserved


Marymount California University
1997 - 2001
Bachelor's Degree in Computer Science

Professional Skills

  • Excellent communications skills (written and oral), customer service skills and problem solving skills
  • Excellent written and verbal communication skills including strong analysis skills
  • Proven analytical skills and Strong organizational skills
  • Strong critical thinking skills, strong analytical skills, solutions oriented
  • Exceptional listening and interpersonal skills. Proven meeting facilitation skills
  • Extremely strong analytical and problem-solving skills. Outstanding verbal, written and visual presentation skills
  • Excellent organizational skills and experience managing multiple projects with competing priorities

How to write Business Systems Analyst Resume

Business Systems Analyst role is responsible for business, technical, analytical, interpersonal, analysis, organizational, presentation, organization, customer, advanced.
To write great resume for business systems analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Systems Analyst Resume

The section contact information is important in your business systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Systems Analyst Resume

The section work experience is an essential part of your business systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business systems analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Business Systems Analyst resume experience can include:

  • Demonstrated skills in managing the progress and quality of requirements gathering activities including planning and managing the tasks of other BAs
  • Strong multitasking, problem solving, analytical, design and testing skills
  • Solid analytical, quantitative and problem-solving skills, with the ability to use statistical analysis and modeling
  • Excellent critical thinking, communication, and problem solving skills
  • Strong relationship and communication skills in working with colleagues, as well as influencing others on recommendations and analysis results
  • Proven organizational skills and attention to detail while managing multiple projects simultaneously

Education on a Business Systems Analyst Resume

Make sure to make education a priority on your business systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Systems Analyst Resume

When listing skills on your business systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical business systems analyst skills:

  • Demonstrated problem solving, analytical skills, as well as continuous improvement process skills
  • Strong meeting facilitation skills and collaboration skills
  • Exceptional people skills with demonstrated ability to communicate effectively with both a technical audience and business users
  • Good organizational skills are required to effectively maintain multiple tasks/projects simultaneously
  • Strong computer skills including experience with systems development and testing
  • Deal effectively with multiple ongoing high priority projects with competing priorities

List of Typical Experience For a Business Systems Analyst Resume


Experience For Principal Business Systems Analyst Resume

  • Excellent written and verbal communication skills, with the ability to effectively influence at multiple levels across the organization is required
  • Excellent communication skills. Present/explain information so it can be clearly understood by others. Ability to transfer knowledge effectively
  • Strong communication skills (verbal and written). Proven ability to communicate complex requirements to internal/external groups
  • Superior impact and influence skills to effectivelyengage and manage all stakeholders and recommend creative and strategic solutions
  • Demonstrates solid communication, writing and detailed documentation skills
  • Demonstrated strong leadership skills and ability to influence others
  • Strong understanding of business processes and prior experience of implementing BI Solutions for Supply Chain & Planning functions
  • Effective interviewing, influencing, facilitation, and presentation skills

Experience For Business / Systems Analyst Resume

  • Solid business analysis skills including analytical and requirements gathering
  • Demonstrated ability to learn and apply new technologies, quickly and effectively
  • Proven ability to work effectively within a cross-functional team to develop software applications
  • Excellent communication, interpersonal and facilitation skills and ability to grasp abstract concepts
  • Excellent communication, written and customer service skills

Experience For Junior Business Systems Analyst Resume

  • Excellent verbal and written communications skills sufficient to interact with all levels of Bank personnel
  • Strong consultative interpersonal and relationship building skills required
  • Excellent communication skills with both internal and external customers including 3rd party vendors
  • Possesses solid problem-solving, analytical skills and is detailed oriented
  • Detail oriented with strong logical and analytical thinking skills

Experience For Salesforce Business Systems Analyst Resume

  • Strong problem solving skills and ability to work independently or as part of a team
  • Demonstrates ability to prioritize and manage multiple tasks, and meet deadlines awith competing priorities
  • Demonstrates ability to prioritize and manage multiple tasks, and meet deadlines with competing priorities
  • Demonstrate leadership and partnership skills by interacting with other technology teams within organization to solve problems and deliver solutions
  • Organizational skills – experience dealing with multiple provider groups at the same time
  • Work effectively with little supervision, a proven self-starter with ability to multi-task
  • Excellent communication skills, both oral and written with all levels of an organization

Experience For Specialist IS Business Systems Analyst Resume

  • Good aptitude and problem solving skills,
  • Good communications skills in English and Chinese, both verbal and written (M)
  • Excellent interpersonal skills (M)
  • 3) Facets Enrollment experience- at least one project worth of enrollment experience, experience working with back-end tables within enrollment systems
  • Effective time-management skills and the ability to work with minimal supervision
  • Demonstrated interpersonal skills for partnering with various levels of the organization and influencing results
  • Effective problem solving skills and able to resolve a variety of issues and topics within the job scope

Experience For Business Systems Analyst, Mid Resume

  • Excellent problem solving skills: comprehensive, clear and concise
  • Possession of excellent data gathering, analytical, problem solving, and oral and written communication skills
  • Demonstrated ability to cope well with change in a dynamic environment and deal effectively with ambiguity
  • Strong technical, analytic, and communication skills
  • Understanding of proper evidence handling and chain of custody for digital and electronic evidence
  • Have experience in system testing, validation, problem resolution, and training
  • Effectively communicates and builds rapport with team members, business stakeholders and IT partners including 3rd party vendors using a variety of techniques.
  • Good understanding of Standard interfaces and integrations and experience working in oracle custom modules an advantage

Experience For Business Systems Analyst Intermediate Resume

  • Good understanding in Oracle Standard interfaces and integrations and experience working in Oracle/SAP custom modules
  • Hands on working experience in lending as a business analyst is considered a strong asset
  • Strong programming experience with scripting languages such as VBScript, PERL, Python
  • General system development/computer skills including SQL, XML, and/or scripting languages
  • Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective delivery solutions
  • MS .NET computer programming experience including 2+ years specialized experience in C#
  • A strong track record of success working with both developers and business stakeholders, and delivering good solutions
  • Proven experience working with applications supporting large financial data bases and complex calculations

Experience For Business Systems Analyst Manager Resume

  • Experience with requirements gathering, use cases and testing experience
  • MS Office Suite, PeopleSoft functional training, strong SQL knowledge, complete SDLC experience
  • Prior experience supporting actuaries
  • Prior experience supporting a Service organization
  • Communicate effectively with all levels of leadership including Clients, Executive teams, Development, and Support
  • Prior experience working with actuaries
  • Prior experience implementing Genesys based solutions between multiple contact center environments
  • Prior experience with contact center technology and applications

Experience For Business Systems Analyst Specialist Resume

  • Demonstrated experience working with both functional and technical teams
  • Develops in-depth knowledge of the information needs of the business unit and pursues the technical skills necessary to supports those needs
  • ERP Implementations and production support experience, strong emphasis on problem solving
  • Participates in implementation planning, data preparation and post implementation validation, support/coordination of user validation
  • Champion IT to the business and communicate Services business strategy effectively and regularly to key IT stakeholders
  • Good knowledge with relational database (Sybase) and SQL skill (especially with Stored Procedures) is a preference

Experience For Business Systems Analyst Intern Resume

  • Apply hands-on functional and technical skills to identify and document requirements in the early stages of the effort
  • Effectively communicates and builds relationship with team members, stakeholders and business partners in order to complete deliverables
  • Experience with Business Analysis including Business Process Redesign experience
  • Project management and trouble-shooting skills (P)
  • Prior accounting and/or financial analysis experience
  • Experience in a data analysis role, preferably within the consumer goods industry
  • Strong hands on experience within the Data Domain

List of Typical Skills For a Business Systems Analyst Resume


Skills For Principal Business Systems Analyst Resume

  • Exceptional collaboration, listening, written and verbal communication skills to effectively communicate with business and technical IT communities
  • Excellent analytical and creative problem-solving skills, paired with strong business acumen and extreme attention to detail
  • Commercial Lending experience or credit risk experience Technical Skills
  • Proven strong data management skills
  • Good oral and written English communications skills. Demonstrates integrity and ethical behavior
  • Strong written and verbal communication skills to deliver effective analysis and documented results
  • Strong requirements elicitation and modeling skills and experience with requirements management (Blueprint, Rally, etc…)
  • A solid technical background. Excellent SQL skills are required
  • Enjoys solving problems and has strong analytical and problem solving skills

Skills For Business / Systems Analyst Resume

  • Detail oriented with proven leadership, data gathering, analytical and problem solving skills
  • Self-starting team player with excellent analytical, communication (both written and verbal) and problem-solving skills
  • Analyzes business requirements and provides multiple options for meeting those requirements through strong analytical and problem solving skills
  • Demonstrates clear verbal, written, interpersonal & presentation communication skills, expressing complex technical concepts in business terms
  • Excellent analysis, writing, presentation, and communication skills

Skills For Junior Business Systems Analyst Resume

  • Possess strong quantitative, analytical, and conceptual thinking skills
  • Proven experience using Microsoft SQL to build queries to extract data to support requirements, validate test results and ad hoc user requests
  • Project management, systems requirements development, systems deployment and implementation scheduling, strong communication and coordination skills
  • Or Equivalent combination of education, professional training, and experience that provide the individual with the required knowledge, skills, and abilities
  • Excellent interpersonal skills with the ability to build trusting relationships with all team members
  • Follow-up and priority-setting skills

Skills For Salesforce Business Systems Analyst Resume

  • Possession of excellent data gathering and analysis and time management skills
  • Good management, planning and organizational skills
  • Strong relationship and communication skills in working with colleagues,
  • Strong interpersonal and leadership skills including collaboration and facilitation
  • Strong understanding of software development lifecycle and proven experience across the SDLC
  • Excellent analytical skills with ability to meet deadlines in a fast paced environment
  • Strong user interaction skills

Skills For Specialist IS Business Systems Analyst Resume

  • Quick learner with excellent written, oral, and presentation skills
  • Excellent interpersonal communication skills, both written and verbal, speaking to technical and non-technical communities
  • Excellent verbal and written communication and relationship skills, along with the ability to influence peers and leaders
  • Excellent verbal and written communication skills, on both technical and business topics
  • Strong written and verbal communication skills. Applied knowledge of Microsoft Office suite of products
  • Strong Microsoft Office skills, with advanced knowledge of Excel and Access VBA

Skills For Business Systems Analyst, Mid Resume

  • · Strong written and verbal communication skills; ability to present data and its implications in a clear, concise manner to senior management
  • · Strong Teamwork, Customer Engagement Skills
  • Familiarity with business process flow and/or entity relationship modeling Six Sigma, Baldridge or Lean. Strong communication (verbal/written/listening) skills
  • Strong Microsoft Word, PowerPoint, Visio, and Project skills
  • Strong written and verbal communication skills in order to define business and technical parameters and lead teams
  • Strong interpersonal skills and an ability to influence and negotiate with others
  • Solid PC skills with a thorough knowledge of Microsoft Office to include Excel and Word
  • Strong written & verbal communication skills, with ability to partner across a wide range of internal departments & teams

Skills For Business Systems Analyst Intermediate Resume

  • In-depth experience with Microsoft Office Suite, specifically advanced Excel skills
  • Highly self-motivated, organized, with excellent time management skills
  • Strong Business system Analysis fundamentals and documentation skills
  • Excellent verbal and written communication skills applied to documents and team facilitation
  • Strong analytical and estimation skills
  • Proven business analysis skills, including business and functional specification development
  • Demonstrated written and interpersonal communication skills

Skills For Business Systems Analyst Manager Resume

  • Strong problem solving skills with the ability to decompose problems to identify root cause; design and communicate solutions
  • Effective consultative skills, including ability to negotiate/influence stakeholders and resolve conflict
  • Strong analytical, problem solving, organizational, documentation, and time management skills
  • Excellent leadership, organizational, analytical, interpersonal, and communication skills
  • Strong analytical, quantitative and problem-solving skills and aptitude
  • Strong interpersonal skills, with all levels of management, staff, outside vendors, contractors, and consultant
  • Excellent interpersonal, verbal and written communication skills; ability to work across multiple groups
  • Strong analytical skills and time management abilities
  • Strong written and verbal skills with attention to detail

Skills For Business Systems Analyst Specialist Resume

  • Strong analytical skills and technical proficiency
  • Strong requirements management and documentation skills
  • Effective technical writing and documentation skills
  • MS Office Suite, PeopleSoft functional training, Security administration, strong SQL knowledge, complete SDLC experience, Java / .Net experience
  • Good presentation and meeting facilitation skills. Ability to present ideas and information in group settings and to Sr. business leads

Skills For Business Systems Analyst Intern Resume

  • Developing test scenarios and performing internal validation prior to turning over to separate QC team
  • Outstanding interpersonal skills - communication, analytical
  • Demonstrate a solid understanding of Oracle ERP and CRM; knowledge of order management and advanced pricing to quickly debug pricing and discounting issues
  • Knowledge and understanding of NetSuite hosted financial system, as well as SQL coding / querying skills
  • Strong track record in managing concurrent multiple projects, tasks, and priorities in a fast-paced, changing, demanding environment with quality results
  • Proven experience gathering and documenting business requirements, writing use cases, business rules, test plans and test cases
  • Demonstrated experience with identifying, troubleshooting, and resolving, user reported application issues in a timely manner
  • Proven professional experience working in a similar systems position managing change and conducting thorough test and performance analysis
  • Effectively troubleshoot and resolve support issues; including sound judgement and decisioning regarding the viability of solutions

List of Typical Responsibilities For a Business Systems Analyst Resume


Responsibilities For Principal Business Systems Analyst Resume

  • Develops high level plans for completion of requirements and user acceptance phases of projects, improving in the level of detail and accuracy of estimates over time
  • Completes additional deliverables as dictated by the project. These include but are not limited to: use cases, disaster recovery plans, UI mockups, training / help documentations, and RFPs
  • Strong customer orientation and excellent communication skills, with ability to communicate clearly with both technical and functional audiences
  • Strong interpersonal skills with demonstrated ability to relate to people at all levels of an organization
  • Strong analytical problem-solving skills and the ability to decompose complex problems and perform root cause analyses

Responsibilities For Business / Systems Analyst Resume

  • Developer experience including prior experience with databases (MS SQL, DB2 or Oracle)
  • Strong influencing skills with the ability to negotiate with representatives of other areas
  • Understanding and performing the User Acceptance Testing (UAT) process, prior to implementation to validate production fixes
  • Thorough knowledge of analysis and testing skills including information gathering, problem solving, and test plan creation and execution,
  • Provide or recommend required training programs for developing appropriate skills within areas of responsibility
  • Online booking tool knowledge/technical programming skills (Concur Travel, GetThere)
  • Strong experience creating and modifying SQL queries
  • Effectively communicates and builds rapport with IT team members, stakeholders and interface groups using a variety of techniques and collaboration
  • Strong experience with an ecosystem containing interfaced applications

Responsibilities For Junior Business Systems Analyst Resume

  • Solid programming experience in Java, XML and Web development
  • Normal office environment. Able to work in a team environment. Basic personal computer skills including mainframes, PC's and networks
  • Influence and negotiating skills
  • Self-motivated, highly organized and detailed oriented as well as above average solving, analytical and verbal and written communication skills are required
  • Strong working experience with SQL or SAS, Access and Excel
  • Expert level data analysis / data profiling skills
  • Interact and network effectively with all levels of staff, including internal and senior leadership on the client site
  • Staffing and or financial experience, or equivalent combination of education and work experience

Responsibilities For Salesforce Business Systems Analyst Resume

  • Strong technical background - good understanding of relational databases
  • Preferably 2 years of Capital Markets experience with a solid understanding of the business processes and terminology within the securities industry
  • Solid understanding and work experience as a PeopleSoft Financials Manager on ver. 9.1/9.2
  • Abilities in math, accounting, and/or financial principals, as well as fundamental knowledge of and skills in statisitcal analysis
  • Superior analysis and problem solving skills to proactively and quickly address and decompose complex issues into manageable pieces
  • Superior analytical and report writing skills

Responsibilities For Specialist IS Business Systems Analyst Resume

  • Well developed analytical skills with the ability to define, document and resolve problems utilizing a variety of analytical tools
  • Able to gather and analyze information effectively to resolve technical problems and provide business improvement
  • Continually enhances skills and builds knowledge in all aspects of the organization, the business and information systems.
  • Collaborate effectively with IT management, supervisors and leads on project efforts to define software delivery process protocols and best practices
  • Prior experience of presenting technical modelling updates and monitoring information to senior stakeholders
  • Provide business system knowledge, and analytical skills to facilitate timely resolution of issues
  • Basic personal computer skills including mainframes, PC's, and networks
  • MS Office Suite, PeopleSoft functional training, strong SQL knowledge, and complete SDLC experience. Relevant business acumen

Responsibilities For Business Systems Analyst, Mid Resume

  • Demonstrated work experience in a similar role
  • Experience working with the Styleman system is highly advantageous. If not, experience working with a similar product orientated ERP system is essential
  • Professional experience (5+ years directly related to I/T or functional area)or combination of education and relevant work experience
  • Experience of Relational Database experience
  • Intermediate skills with SQL and SQL tools (SQL Developer, TOAD, etc.)
  • Intermediate skills with Microsoft Excel, Access, Word, Outlook, PowerPoint and Visio

Responsibilities For Business Systems Analyst Intermediate Resume

  • Draft routine correspondence and to communicate effectively
  • · Strong understanding of Operations & Customer Experience drivers affecting goals
  • Managing competing/conflicting priorities while completing projects successful
  • Acting as mentor to junior analysts on the team, providing training and quality control validations on their work as needed
  • Coordinating test activities as they pertain to validating and verifying that the system solution

Responsibilities For Business Systems Analyst Manager Resume

  • Validating test results; identifying all defects
  • Developing and managing strong relationships with clients at all levels
  • Validating that our system solutions meet the business requirements
  • Working experience of PowerPoint, Visio and Tableau
  • Banking Industry knowledge/experience an asset
  • Working knowledge of Agile Project Management Framework is a strong asset

Responsibilities For Business Systems Analyst Specialist Resume

  • Fostering a strong relationships with business partners, quality assurance partners, Project Management and development team members
  • Training or experience in Computer Science, Software Development, Engineering or related area
  • Working knowledge of IT system development lifecycle. Experience with associated Bell processes e.g PEATS, BBSP
  • Experience with conducting and documenting detailed user requirement sessions, including the creation of user stories resulting from sprint planning sessions
  • Experience gathering and writing requirements, doing technical design, mapping Data Services, data analysis
  • Four years of experience in designing, installing and supporting enterprise contact centers, including the administration and maintenance of an ACD
  • Demonstrated ability to work as a team player; leading, thinking outside the box, encouraging group consensus and recommending the best solution
  • Experience of providing manufacturing data processing and reporting

Responsibilities For Business Systems Analyst Intern Resume

  • Experience as an IT systems analyst, including analyzing, developing, and documenting requirements for an IT system
  • Experience with agile development teams working in 1 month sprints. Dealing with changing requirements and challenging stakeholders
  • Provide expertise in resolving escalated client support cases, and in prioritizing and resolving production defects
  • Experience in working with data, including Data Warehousing
  • Experience with all phases of the Software Development Lifecycle, including system analysis, high level design, testing, debugging and documentation

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