Business Services Resume Sample

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Raheem Becker
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Work Experience


Business Services Specialist
01/2017 - PRESENT
Detroit, MI
  • Identify geographic areas which are off plant
  • End-to-End Accountability - Become "single IT point of contact" with end-to-end accountability for strategy, delivery and operations of portions of the GIT Freestyle portfolio
  • Deep Business Knowledge - Understand the business with the ability to effectively connect technical solutions across the landscape to increase value
  • Portfolio Management - Manage IT investments across functions and geographies to deliver on strategic big bets
  • Review Freestyle GIT projects and deliverables. Ensure all required governance routines and deliverables are being delivered
  • IT Operations – work with Freestyle Global Center and other constituents to ensure the optimal infrastructure is being leveraged to deliver solutions and provide efficiencies for TCCC
  • Work with Business Services Director and Business Services Senior Manager to drive Service Management deployment activities within Freestyle team
  • Change Agent. Comfortable with designing for the future, while managing the present day-to-day department operations. Able to grasp issues quickly, anticipate risks and consequences of proposed plans. Knows how Freestyle operates and how it aligns to the company’s business strategy
Business Services Professional
07/2011 - 07/2016
New York, NY
  • Ensure that the GS Operations Team works cohesively towards clearly articulated goals. Facilitate regular meetings/communication
  • Continuously monitor performance across operations in AP, seek out opportunities for improvement
  • Ensure that GS hub office environments are maintained to a standard which appropriately reflects our firm and Global Services to our employees, candidates and other visitors
  • Work closely with GS, regional and local controller to execute controlling activities including budgeting process, reporting, monitoring financial results, compliance with regulations and BCG requirements and effectiveness of finance policies
  • Lead local GS HR team and work closely with GS HR to administer firm-wide, regional and office-specific human resources policies: compensation, training, employee relations, career development, benefits administration, recommend and implement changes and improvements in support of GS people strategy
  • Manage location and regional GS real estate strategy, in partnership with Global Real Estate, to ensure sufficient space at appropriate cost for the GS staff whether in the hubs or hosted in consulting locations
  • Provide leadership and direction for projects such as refurbishments, moving and all other relevant processes related to optimizing and rationalizing space and costs
  • Ensure coordination and supervision of all office processes including executive and administrative support, local IT services, reception, catering etc
  • Support IT to ensure reliable and appropriate technology infrastructure
Business Services Assistant
09/2005 - 04/2011
San Francisco, CA
  • Leads annual open enrollment campaign materials, instructions, system set up and benefits conformation to all staff retiree’s and COBRA participants
  • Identify, analyze and resolve technical problems independently, as they relate to the Bank’s automated loan and deposit systems
  • Demonstrated proficiency in Excel, Word, and other Microsoft Office software products, as well as proficiency in use typewriter, and/or basic calculator
  • Seven years of lending experience
  • Majoring in Accounting, Finance, Economics, Foreign Trade, Banking, Business Administration
  • Be able to communicate & write in English and Japanese
  • Friendly characteristic, willing to work with various people inside and outside office
  • Willing to learn about tax & accounting as well as business development

Education


Keiser University Miami
1999 - 2004
Bachelor's Degree in Accounting

Professional Skills


  • Excellent communication skills (both written and verbal), as well as interpersonal skills
  • Strong analytical skills and good judgment Solid ability to manage multiple priorities and cope with moving targets
  • 6) Excellent organizational skills; ability to handle multiple and diverse projects, events and shifting priorities and deadlines is required
  • 7) Excellent interpersonal skills and the demonstrated capacity for working well with others
  • Proven strong oral and written communication and listening skills
  • Outstanding organizational skills and the ability to establish priorities and coordinate multiple highly detailed projects simultaneously
  • Demonstrated PC application skills including word processing and spreadsheet applications

How to write Business Services Resume

Business Services role is responsible for computer, interpersonal, software, analytical, customer, microsoft, excel, basic, organizational, accounting.
To write great resume for business services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Services Resume

The section contact information is important in your business services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Services Resume

The section work experience is an essential part of your business services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Services resume experience can include:

  • Establish and maintain effective internal and external working relationships and effectively communicate both verbally and in writing
  • 3) Demonstrated skill and experience in leading and managing professional teams or administrative staff
  • 4) Strong computer and technology related skills including budgeting and financial software tools
  • Strong Microsoft Office (Word, Access, Excel, etc.) skills
  • Strong organizational skills with the ability to manage complex projects
  • Interpersonal skills with ability to provide excellent customer service, while ensuring fiscal compliance and rules adherence

Education on a Business Services Resume

Make sure to make education a priority on your business services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Services Resume

When listing skills on your business services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business services skills:

  • Exercise sound judgment, negotiate effectively, prioritize conflicting deadlines
  • Three years experience well-developed and professional skills in the areas of general accounting, customer service and office administration
  • Strong organizational skills especially the ability to meet project deadlines with a focus on details
  • Skill in applying basic analytical skills to review expenditures and revenues, prepare forecasts, and reconcile accounts
  • Strong organizational skills with strict attention to detail
  • Excellent analytical skills are essential in order to properly perform various reconciliations and analyses

List of Typical Experience For a Business Services Resume

1

Experience For Business Services Specialist Resume

  • Strong Interpersonal and written communication skills including the ability to establish and maintain effective working relationships
  • Experience working on large Oracle ERP implementation/upgrade projects, including project/program management experience
  • Provides concise and articulate communication to include routine contact via phone, emails, and memos, requiring outstanding verbal and written skills
  • Proactively develop the necessary knowledge and skills needed to achieve successful delivery and relay accurate information to customers and colleagues
  • Demonstrate professionalism, a strong work ethic, commitment to high standards, integrity, stability and accountability
  • Bookkeeping, Billing, Check Writing, and/or Wire Payment experience
2

Experience For Business Services Professional Resume

  • Good visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading
  • At least two years of bookkeeping, basic accounting, billing, or related experience
  • Seven (7) or more years of experience performing general accounting transactions and functions
  • Competency and team building experience is required
  • Customer facing and account management experience
  • Experience in working with off shored teams
  • Experience in handling corporate relations
  • Payroll and/or personnel work experience in a University environment or similar setting
  • Experience in preparing tax returns and accounts for a variety of entities
3

Experience For Business Services Administrator Resume

  • Significant experience and knowledge of accounting principles and practices
  • Demonstrated attention to detail and accuracy, and ability to exercise judgment in dealing with confidential information
  • Experience in monitoring end of month budget reports in SAP
  • Experience managing an outsourced finance function model
  • Infrastructure know-how and a good technical understanding
4

Experience For Business Services Assistant Resume

  • Experience in finance, billing, sales, or customer service
  • Proven track record of creating demand that has delivered business results both in activity and productivity
  • Experience in working with intercultural groups, people and/or organizations
  • Knowledge of accounting consolidation beneficial
  • Experience using HokieMart
  • Experience managing Grants
5

Experience For IT Business Services Senior Resume

  • Commercially focused with a strong client service approach
  • Good intellectual and analytical capabilities
  • One to three years of progressive experience in areas of accounting and financial analysis
  • Extensive proficiency and experience with Microsoft Excel and working proficiency with other Microsoft Office software (e.g., Word, Powerpoint, Outlook); and
  • Promote effective communication with all departments, business units, related companies, and employees within the KAR Auction Services group of companies
6

Experience For Director of Business Services Resume

  • In-depth delivery and management experience in IT, Application Development and Maintenance/Support (ADM) and Managed Services delivery
  • Validates and releases funds to money currier
  • Strong association to work with external customers and suppliers, and be comfortable working with them
  • Develop and monitor on-the-job, work experience, and other training contracts
  • Build strong relationships with leaders across the department and other business functions as required
  • Proactively suggest ideas to improve customer experience, removing the root cause of complaints where appropriate
  • Able to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
  • Experience in college or university business office
  • Experience in Banner Finance/HR
7

Experience For Ad-executive Assistant to the SVP Business Services Resume

  • Additional related experience and/or higher education
  • Demonstrates a high standard of personal presentation
  • Strong knowledge of FSA and other regulatory standards
  • Compliance – good knowledge of compliance with all internal and external management and regulatory controls
  • Direct and prioritize the team to successfully execute multiple tasks
  • Experience managing calendars at the executive level
  • Experience with research grants, research operations, or working knowledge of research administration
  • Handle multiple tasks simultaneously and to be flexible when the situation demands shifting priorities
  • The ability to develop and maintain strong relations with faculty and staff based on mutual trust and respect
8

Experience For Bs-business Services Lender Resume

  • Experience with travel arrangements and reimbursements
  • Experience with databases such as SharePoint, PeopleAdmin, TimeClock, E-Verify, Travel Expense Management System, Cash Net, COLA, and HokieServ
  • Intermediate experience with MO Suite
  • Operate office equipment, copiers, computers, and related software
  • Professional level experience with financial and/or human resources processes
  • Experience with PeopleSoft Financial and Human Resources systems
  • Advanced/Extensive business or financial management experience, preferably in higher education
9

Experience For VP-business Services Resume

  • Advanced Project Management experience in the IT environment
  • Good knowledge of Outlook, Word, Excel and PowerPoint
  • Experience with the UPS module in BASIS
  • Experience with P-card software Perceptive Content
  • Experience with Mail Meter and Fed-Ex software
  • Experience in bank operations, management, and/or other risk management functions in a financial institution
  • Experience working with University System (i.e. PeopleSoft HCM and mFin, Marketplace, Taleo, etc.)
10

Experience For SBA Business Services Credit Manager Resume

  • Customer service experience in a professional setting
  • Professional experience in a higher education environment; non-profit, events and/or development/fundraising environment
  • Experience making travel arrangements for professional staff or constituents
  • Manage multiple priorities with competing deadlines
  • Strong knowledge of general office procedures, protocol and professionalism; basic knowledge of Business English, spelling, punctuation and grammar
  • Previous experience with preferably in higher education administration
  • Experience with Marketplace, Concur, and other University systems

List of Typical Skills For a Business Services Resume

1

Skills For Business Services Specialist Resume

  • Demonstrate strong organizational skills, initiative, follow up and attention to detail
  • Interpersonal skills including the ability to establish and maintain effective working relationships with faculty, staff, students and the general public
  • 8) Strong analytical and creative problem-solving skills
  • Excellent interpersonal skills and leadership/supervision abilities are required
  • Demonstrated ability to work collaboratively and effectively with others in a diverse environment
  • Outstanding customer service skills and commitment to building positive working relationships
  • Planning and Coordination Skills – Introduces planning and coordination processes to the organization to improve efficiency and impact
2

Skills For Business Services Professional Resume

  • Delivering first contact resolution, solving customer queries efficiently and effectively with each interaction
  • Outstanding customer service skills that include exercising tact, diplomacy, and confidentiality in a variety of situations
  • Demonstrated knowledge and experience with preparing, reconciling and monitoring financial activity and preparing reports
  • Effectively attend to new/potential merchant enquiries, setting up of new merchants’ applications and onboarding of new merchants
  • Proven experience of working at a supervisory level
  • Expert data entry skills with ability to input information accurately; prepare and maintain detailed records, files, and reports on an ongoing basis
  • Proactively developing the necessary knowledge and skills needed to achieve successful delivery and relay accurate information to customers and colleagues
  • Effectively lead a high growth, commercial telecommunications sales and marketing organization with a $200M+ annual revenue budget
  • Proven experience selling multi-site fiber based telecom solutions
3

Skills For Business Services Administrator Resume

  • Act as the primary contact on assigned engagements and effectively manage a team of professionals including delegating work assignments as needed
  • Capable of effectively managing a team of professionals and contribute to the professional development of assigned personnel
  • Proficient PC skills, including Microsoft Office suite, are essential
  • Demonstrated experience in accounting, financial management, and/or budget development
  • Program design skills including development of interventions, processes, or new or modified programs to meet customer needs
  • Communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions
  • Senior level skills in project financial, risk, resource and quality management
  • Excellent administrative experience
  • ITIL knowledge and skills
4

Skills For Business Services Assistant Resume

  • Communication, facilitation and negotiation skills on senior executive level
  • Computer skills as required by department
  • Plan, organize, and management time to effectively complete tasks
  • Effectively present info to internal department and/or large group of employees
  • 2) Demonstrated experience with administration and development of business service operations
  • 5) Superior oral and written communications skills
  • Well-developed verbal, written communication and interpersonal skills
5

Skills For IT Business Services Senior Resume

  • Able to work effectively with both Vietnamese and foreigners at senior levels
  • Develops employee technical and business skills and core competencies
  • Manage effectively in a matrixed organization
  • Interact effectively with managers and/or executive management
  • Demonstrated experience in Microsoft Office, particularly Excel, and ability to learn other software as needed
  • Adheres to all Enrollment Center policies and procedures and effectively communicates with Enrollment Center Director on policy and procedural issues
  • Bookkeeping/Accounting experience in a professional or university office environment
  • Establishing and maintaining effective administrative support procedures
6

Skills For Director of Business Services Resume

  • Creating value through customers - Providing excellent customer service and attention to detail
  • Extensive experience designing, promoting and implementing business development and marketing strategies to grow market penetration
  • Expert skill identifying and analyzing business requirements and recommending solutions
  • Data management experience which included tracking, compiling and generating reports
  • Work experience in research administration or in providing high-level administrative support within a setting of higher education
  • Experience with Human Resources, hiring, and onboarding
  • Experience communicating with patients and scheduling patients
7

Skills For Ad-executive Assistant to the SVP Business Services Resume

  • Skill in planning work and managing multiple tasks in a fast paced environment
  • Expert skill in producing desired results and achieving goals and objectives
  • Detailed working knowledge of and experience with Generally Accepted Accounting Principles (GAAP)
  • Previous experience using Financial Reporting Systems such as KFS, FMIS or PeopleSoft
  • Previous experience working in a University or higher education setting
  • Experience with budget monitoring and reporting
8

Skills For Bs-business Services Lender Resume

  • Eight (8) or more years of experience performing general accounting transactions and functions, required
  • Good understanding of using services to influence commercial decisions
  • Proactively suggesting ideas to improve customer experience, removing the root cause of complaints where appropriate
  • Two years of progressive work experience in payroll, human resources, accounting or budgeting
  • Maintains working knowledge of competitive marketplace and prioritized list of suppliers and contractors to be considered for strategic outsourcing
9

Skills For VP-business Services Resume

  • Evaluates effectiveness of operations for tracking/managing fiscal operations, recommends and, if approved by supervisor, implements changes
  • Exhibit a strong understanding of accounting and tax rules
  • Experience with billing procedures and knowledge of generally accepted accounting principles
  • One (1) or more years of experience working with university systems and processes (ex. HCM, time collection, procurement, etc.)
  • Experience working directly with Faculty
10

Skills For SBA Business Services Credit Manager Resume

  • Establish and maintain effective working relationships with employees and students at all levels throughout the institution
  • Skill in performing basic mathematical computations
  • Work cooperatively with others and demonstrates professional, ethical, respectful and courteous behavior when interacting with others
  • Extensive experience leading large projects/initiatives which have business risk and impact
  • Previous experience working in a business or financial office environment
  • Previous experience processing invoices

List of Typical Responsibilities For a Business Services Resume

1

Responsibilities For Business Services Specialist Resume

  • Subject Matter Abilities – Demonstrates proven abilities and record of success in the following areas: financial management, accounting and budgeting
  • Demonstrated experience as an analytical thinker who is root-cause and solution focused
  • Overall 12-14 years of experience in Oracle ERP Consulting with more than 4-5 yrs experience managing a team of technical/functional ERP consultants
  • Operate the Division office PBX switchboard in an effective manner
  • Significant experience using the Banner finance and HR systems and reporting tools
  • Skill in planning work and supervising others
  • Experience with event and meeting planning
  • Banking experience with extensive expertise and knowledge of centralized bank operational functions and systems required
  • Experience in design, construction and/or project management operating in large portfolio environments
2

Responsibilities For Business Services Professional Resume

  • Two (2) ore more years’ of professional experience working in an academic institution with hospital clinic support
  • Experience submitting requests for payments to the Virginia Tech Foundation, Inc
  • Experience working with Microsoft Office Products (i.e. Word, Excel, Outlook, PowerPoint, Access, etc.)
  • Experience in a fast paced Accounts Payable/Procurement function
  • Significant experience in university or corporate business operations and management
  • Demonstrated ability to prepare reports and other business correspondence timely and accurately
  • Demonstrated understanding of outsourcing agreements in ADM portfolios of scale
3

Responsibilities For Business Services Administrator Resume

  • Application Development and Maintenance/Support (ADM) experience
  • Managed Services delivery experience
  • Demonstrated ability to collaborate and establish relationships with key stakeholders
  • Experience in bank operations, management and/or other risk management functions in a financial institution
  • Data management experience including tracking, compiling and generating reports
  • Experience developing and implementing work processes and procedures
  • Experience providing training on systems or processes
  • Experience working in higher education with Finance and Human Resource Systems
  • Advanced IT Infrastructure Services and cloud computing experience
4

Responsibilities For Business Services Assistant Resume

  • Experience performing HR-related functions such as recruitment, payroll administration, time and leave system entry, and personnel records management
  • Experience working in a health services clinic
  • Experience with or exposure to the credentialing process with regulatory agencies
  • One year of experience providing support to a department or office with a variety of different job responsibilities
  • Experience using CU systems (HCM, CU Careers, CU-SIS, Concur)
  • Experience of working in a Lloyd’s environment advantageous
  • Experience of London market systems and processing desirable but not essential
  • Qualifications or equivalent experience in IT, business administration or related discipline
  • Demonstrates discretion and maintains a high level of confidentiality
5

Responsibilities For IT Business Services Senior Resume

  • Accounting & Bookkeeping including preparation of financial statements ready for the Audit process
  • Fulfilling and responding to customer contact via a variety of methods – inbound and outbound email, secure messaging, mail interaction and telephone
  • Building relationships and working collaboratively with colleagues across all business areas to provide outstanding customer service and customer satisfaction
  • Assisting the monthly billing cycle including project set up, generation of invoices and management of debtors
  • Recommending and implementing internal financial controls to prepare annual ARMICS survey
  • Monitoring and tracking of passports/IDs for all visitors
  • Lifting and/or carrying up to max. of 10 pounds, occasionally
6

Responsibilities For Director of Business Services Resume

  • Providing first class customer service at all times, displaying behaviours that exceed customer expectations
  • Dealing with all requests promptly, ensuring daily deadlines are met and service level excellence targets are achieved
  • Driving and owning personal performance and development
  • Ensuring bid, proposals and marketing documentation are aligned to Cardno brand standards and design guidelines
  • Coordinating technical inputs from a variety of stakeholders, ensuring relevant deadlines are met
  • Assisting Business Unit Manager with monthly reporting
7

Responsibilities For Ad-executive Assistant to the SVP Business Services Resume

  • Conducting routine financial reviews
  • Controlling and holistic accountability of goal achievement, quality and efficiency of process
  • Administering a variety of assessments and career tools
  • Filing and processing of mail
  • Creating processes for grant submissions, maintaining assignments and schedules
  • Disseminating accurate information to members of the campus community and visitors
  • Setting up of new purchase orders and working directly with procurement to handle any issues
  • Preparing journal entries to post expenditures to the appropriate account for all working fund transactions
  • Updating and maintaining the data in the clinical payments, web based system
8

Responsibilities For Bs-business Services Lender Resume

  • Processing wire transfers and foreign drafts via web based system
  • Support all field level inquiries regarding any issues relating to performance and uptime of all print and finishing equipment
  • Management of space database includes maintaining the integrity of existing data, and the addition, deletion and updating of data in a timely fashion
  • Contribute to the marketing efforts of the wider outsourcing team to deliver a strategy for growth of the Accounting Practice
  • Attend incoming calls and redirecting them as appropriate, taking messages if needed
  • Oversees regional marketing strategy including advertising, promotional activities and analysis of ROI
  • Serves as the community’s benefits designee for educating employees enrolling in benefits and for answering basic benefit questions
  • Handles resident billing correspondence including billing concerns and participates in the collection of past due accounts
  • Occasional pushing and pulling of file drawers with contents weighing up to 50 pounds
9

Responsibilities For VP-business Services Resume

  • Resilient, positive, determined and capable of meeting demanding deadlines whilst maintaining attention to detail
  • General assistance to the Business Unit including coordinating meetings and events as well as booking travel and accommodation, and client liaison
  • Assistance with debtor management (reviewing statement, updating collections module, calling clients)
  • Fiscal oversight of certain auxiliary and gift fund programs including reconciliation of accounting transactions
  • Continual re-evaluation and refreshing of services to adapt to changing business conditions
  • Manage an external facing finance function including
  • Management of space database includes maintaining the integrity of existing data,
10

Responsibilities For SBA Business Services Credit Manager Resume

  • Coordinates multiple calendars: schedules meetings and meeting rooms/resources, and takes minutes when requested and distributes minutes to meeting attendees
  • Maintains employee file compliance for annual TST testing and work injury reporting
  • Frequent talking and hearing
  • Maintain internal storage space, including organizing inventory, occasional relocation and clean up of large boxes of printed materials
  • Prepare correspondence and briefing notes to guide decision making

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