Business Analyst Resume Sample

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Armando Gottlieb
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Work Experience

Intermediate Business Analyst
04/2018 - PRESENT
New York, NY
  • Develop a deep understanding of various Broker and Client desktop applications – Thomson One/Betalink, Digital Dashboard, Stifel Access, eQuest, BondDesk, and more; while understanding Stifel’s direction, structure, and requirements
  • Assist internal and external clients with resolution of reported errors or issues when deeper analysis is required. Proactively monitor for and identify issues in Stifel applications before they are reported. Work to find an appropriate solution
  • Actively work to test and complete appropriate test plans accurately identifying and documenting system deficiencies and recommend thought out solutions
  • Assist in enforcement of project deadlines and rollout schedules. Work closely with the appropriate IT department (internal or vendor) to ensure a positive rollout experience
  • Assists in preparing written business correspondence that is coherent, grammatically correct, effective, professional, and engaging
  • Develop queries searching for relative data points as deemed necessary
  • Proactively initiates, develops, and maintains effective working relationships with team members as well as internal and vendor programmers. Work closely with programmers to achieve desired business requirements
  • Works with team members to analyze, document, and prepare business requirements, specifications, business processes, procedures, and recommendations
  • Takes input from the field and senior team members and appropriately and accurately applies comments/feedback to requirements/documentation
Graduate Business Analyst
09/2012 - 02/2018
Boston, MA
  • Elicit requirements using a variety of technics which include the use of interview sessions, requirements gathering workshops, reviewing of documentations, analyzing existing business systems, visiting business sites or work areas, and conversing with subject matter resources from both the business and technical sides
  • Analyze and break down information gathered from multiple sources, where the business analyst is required to decompose complex business flows and rules into the proper levels for analysis, to identify gaps and resolve conflicting information, and to develop an understanding of the business domain
  • Deliver BA artifacts such as user stories, process flows, activity diagrams, wireframes and others to support the requirements
  • Deliver and manage the requirements artifacts based on EY or project team adoption of methodology/ approach and use of the applicable tools/platforms applicable
  • Review specifications with the development team to ensure common understanding
  • During the Design phase for projects, validate that any technical designs have been reviewed by the project team and
  • During the Build and Test phases for projects, work with the Test Analyst team to ensure test plans & test cases have
  • Support of several 24x7 mission critical systems
Business Analyst Internship
06/2007 - 03/2012
San Francisco, CA
  • Routinely provides input on decisions regarding the specifications and requirements for projects and contributes to design conversations
  • Understand how various issues affect each other and the outcome of the project. Ability to take a problem and work to find a quick and effective resolution
  • Attend meetings, as directed, and document discussions and discuss with team members and management
  • Proficient requirement meeting facilitator, demonstrated experience in facilitating sessions (10 to 20 people) using techniques to help define scope and requirements during the lifecycle
  • Writing and reviewing business, user and non-functional/system level requirements in the form of Use Cases, UML, Product Vision & Scope, Requirements Specifications Document, Requirements Traceability Matrix, and other similar structured requirements documentation
  • Drives the requirements management process across the software development lifecycle
  • Leads requirements meetings to understand and collect product, business and technical needs
  • Assess and develop test cases, as required
  • Leverage standard methodologies, processes and tools


Southwestern University
2003 - 2007
Bachelor's Degree in Computer Science

Professional Skills

  • Proven project-planning skills, problem solving skills, decision-making skills, time-management skills and ability to meet deadlines
  • Demonstrated decision-making skills, problem-solving skills, as well as continuous improvement process skills
  • Strong analytical skills, leadership skills, writing skills
  • Strong verbal and written communication skills, problem solving skills, customer service, leadership, and interpersonal skills
  • Proven strong analytical skills and writing skills, including writing functional and technical specifications
  • Strong analytical skills and writing skills, to include solid experience in writing functional / non-functional and technical specifications
  • Strong analytical skills and writing skills, to include advanced experience in writing functional and technical specifications

How to write Business Analyst Resume

Business Analyst role is responsible for analytical, business, interpersonal, technical, analysis, excel, advanced, organizational, presentation, microsoft.
To write great resume for business analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Analyst Resume

The section contact information is important in your business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Analyst Resume

The section work experience is an essential part of your business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Analyst resume experience can include:

  • Uncovers client requirements via industry standard analysis techniques such as Data Flow Modeling and Object Modeling, Case Analysis, Workflow Analysis, and Functional Decomposition Analysis
  • Provides detailed analysis of processes and workflows with suggestions for improvement. Identify areas where technology can lead to increased efficiency and productivity
  • Excellent teamwork, written and verbal communication skills. Skilled at resolving problems and conflicting priorities and situations
  • Strong organizational skills with ability to prioritize own workload
  • Good communication and presentation skill with an ability to communicate effectively across different level of stakeholders
  • Proven experience gathering, analysing, organising and prioritising requirements from stakeholders across the organisation

Education on a Business Analyst Resume

Make sure to make education a priority on your business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Analyst Resume

When listing skills on your business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business analyst skills:

  • Team player with strong collaboration and relationship building skills Team player with strong collaboration and relationship building skills
  • Strong business and analytical skills, excellent communication skills, and the ability to handle multiple projects and tasks
  • Extremely strong organisational skills Extremely strong organisational skills
  • Excellent relationship and interpersonal skills Excellent relationship and interpersonal skills
  • Excellent communication skills, well developed listening skills, and ability to interpret business needs
  • Excellent negotiating and influencing skills, senior stakeholder management skills

List of Typical Experience For a Business Analyst Resume


Experience For Intermediate Business Analyst Resume

  • Proven project-planning skills, problem solving skills, decision-making skills time-management skills and the ability to meet strict deadlines
  • Strong client focus, facilitation, and consensus building skills. Excellent verbal and written communication skills
  • Comfortable working with large volumes of data and able to demonstrate strong data processing skills (strong knowledge of Excel)
  • Excellent programming skills preferrably in SAS and SQL, optional in R. Good knowledge of and experience with BI tools
  • Some experience of planning and/or preparing communications and/or training - or at least good enough BA skills that they could transfer
  • Excellent communication skills and extensive experience working with team members virtually
  • Strong facilitation and presentation skills; Experience using a variety of requirements elicitation techniques

Experience For Regional Business Analyst Resume

  • Proficient time management skills; Proven ability to prioritize, multi-task and meet deadlines while working in a pressurized team / environment
  • Strong data mining, problem solving, & analytical skills withability to summarize findings
  • Excellent organizational skills (planning and scheduling) and attention to
  • Demonstrated strategy development, critical thinking and problem-solving skills
  • Demonstrates solid business knowledge and experience in Finance/Banking industry
  • Strong planning, project management and multi-task skills
  • Excellent, demonstrable writing skills
  • Strong client focus, facilitation and consensus building skills

Experience For Graduate Business Analyst Resume

  • Good time management, planning and prioritization skill
  • Strong skills in promoting process improvement
  • Effective communicator with outstanding interpersonal, negotiation and presentation skills
  • Strong Office tools skills including Excel Macros, VBA and VB Script as well as Outlook, PowerPoint and Word for documentation and communication
  • Strong excel, forecast, management reporting, and PowerPoint skills
  • Experience with Windows Office applications along including advanced Excel skills

Experience For Global Business Analyst Resume

  • Excellent communications skills, history of interacting with Executive Leadership
  • Have excellent project management skills and ability to work well with numerous individuals with differing perspectives
  • Strong analytical skills, including pattern recognition
  • Excellent communication skills combined with the ability to be assertive and influence the decision making process
  • Strong Analytic skills with ability to use a variety of analytics tools and ability to present findings
  • Good interpersonal skills to deal with various levels of internal and external contacts

Experience For Retail Business Analyst Resume

  • 3+years experience analytical skills to analyze data/ reports
  • Demonstrated business analysis skills with hands on approach
  • Excellent, fluent communication and interpersonal skills are essential
  • Have excellent communication skills - written and verbal
  • Strong communication skills and ability to influence change
  • Strong presentation creation and presentation skills
  • Strong Excel, PowerPoint, Visio, Project, and Access skills
  • Strong teamwork and client management skills with a multi-location team

Experience For Business Analyst Internship Resume

  • Strong Microsoft suite skills: PowerPoint, Project, Excel, Word, Access and Visio
  • Excellent written, verbal, and presentation skills; ability to interact with all levels of management
  • Experience of presenting effectively to non technical stakeholders
  • Strong analytical, problem solving, and technical writing skills
  • Strong FX/PM product experience, Operations and or Middle office experience

Experience For Experienced Business Analyst Resume

  • Participating in and running bespoke conference calls/meetings/working groups to effectively drive issues forward
  • Communicating effectively with key stakeholders
  • Outstanding Microsoft office skills, particularly Excel and Access
  • Teaming and international communication skills
  • Record any defects found during the testing process, reviewing existing defects raised and provide input into the business to enable effective prioritisation
  • To own the process of identifying and validating potential data sources and developing effective MI reporting capabilities

Experience For SAP Fico Business Analyst Resume

  • Experience obtaining requirements from business users and subject matter experts, reviewing business priorities, and analyzing options & risks
  • Strong experience in breaking down requirements and documenting user stories incorporating UX, data and accessibility details
  • Experience in gathering and developing detailed functional requirements or equivalent experience
  • Advanced documentation skills (Word processing, spreadsheet, process mapping)
  • Demonstrated experience writing and reviewing business, user and non-functional/system level (technical) requirements
  • Problem solving skills, demonstrating intellect and creative solutions to bespoke complex problems
  • Experience prioritizing and managing development and implementation of enhancements/changes to multiple applications

Experience For Cybersecurity Business Analyst Resume

  • Strong data analysis and modelling experience, including SQL and databases
  • Hands on experience in retail banking processes and experience with a broad range of Consumer and Corporate Banking Businesses
  • Prioritize and manage workload independently understanding priorities and asking when necessary
  • Prior experience managing the requirements gathering process for large, multi-year, cross-functional projects
  • Solid experience of workshops and / or facilitations Eg. as a method of eliciting / verifying requirements

Experience For Cib-business Analyst Resume

  • Demonstrated experience developing business cases and delivering recommendations with confidence
  • Demonstrated experience working with MS Excel (creating Pivot Tables, Macros, Professional quality charts/graphs)
  • Strong practical experience of defining/documenting business strategies/requirements
  • Strong business analysis and problem solving experience
  • Proven experience reviewing business cases and appraisals
  • Experience in M&A investment banking or other relevant experience
  • Proven experience working within a fast paced change environment
  • Prior experience working as a Business Analyst or Product Manager

List of Typical Skills For a Business Analyst Resume


Skills For Intermediate Business Analyst Resume

  • Excellent organizational skills; ability to effectively handle multiple priorities, tight deadlines, and high pressure situations
  • Strong analytical skills and requirements gathering skills
  • Strong written and verbal communications skills with proven ability to facilitate workshops and effective solution brainstorming
  • Demonstrates good planning, organization, negotiation and influencing skills
  • Prior experience of Banking Technology or strong Technology background with evidence of applying this knowledge to solve business problems
  • Project management skills demonstrated by experience in a consulting or business environment

Skills For Regional Business Analyst Resume

  • Strong data analytical skills, including experience with SQL and related tools
  • Excellent analytical, problem solving and self-motivational skills, with strong attention to detail and accuracy
  • Excellent spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
  • Strong Excel Skills (including formula driven spreadsheets, experience with pivot tables, macros, visualizations, etc.)
  • Strong organizational skills, demonstrating effective use of personal tools/routines to manage work

Skills For Graduate Business Analyst Resume

  • Good knowledge of the application strong analytical and social skills and with the ability to view issues from a business perspective
  • Good PowerPoint and Excel skills, Clarity experience an asset
  • Excellent analytical skills, written and verbal communication & strong attention to detail
  • Strong business analysis skills with a proven record of project participation and delivery
  • Experience in leadership, analysis, project management and strong communications skills
  • Evidence of strong stakeholder management skills on senior management level
  • Strong prior experience in analyzing/defining requirements, designing and executing solutions to meet business needs
  • Excellent problem-solving, organizational, and analytical skills; enjoy solving puzzles and extracting meaning from data

Skills For Global Business Analyst Resume

  • Experience coaching, teaching and/or knowledge sharing to develop the skills of the team
  • Strong data analysis skills including data querying and analysis
  • Strong critical thinking or problem solving skills
  • Strong requirements gathering skills (interviewing business users and functional leaders)
  • Demonstrate analytical and problem solving skills in working with the team to identify, manage and resolve complex issues

Skills For Retail Business Analyst Resume

  • Computer Fluency (STRONG Word Processing, Spreadsheet, and Process Mapping Software skills)
  • Solid problem solving, issue resolution and decision making skills
  • Strong data modeling and data handling skills
  • Strong interpersonal skills with an ability to serve as a liaison between technology and business teams driving for shared understanding and clarity
  • Excellent leadership, communication, organizational, decision making, and problem solving skills

Skills For Business Analyst Internship Resume

  • Experience in working with MS Word, MS Visio, MS Excel (macros writing skills would be an advantage)
  • Possess excellent Microsoft skills including advanced working knowledge of PowerPoint & Photoshop
  • Effective problem solving, presentation, and coaching skills
  • Experience related experience, ideally with direct experience in Sales Operations relating to compensation and reporting
  • Strong problem solving skills (facilitate and drive solutions, options, alternatives)
  • Strong data query, analysis and modeling skills, ability to analyze complex data structures
  • Strong written, interpersonal, verbal communication and troubleshooting skills

Skills For Experienced Business Analyst Resume

  • Strong technical skills on mainstream desktop operating systems (Windows, MacOS), mobile devices (iOS, Android) and software (Microsoft Office, Adobe Acrobat)
  • Communication: Strong communication skills and able to bring across complex messages clearly and succinctly
  • Demonstrated communication, facilitation ,collaboration and influencing skills
  • Team player with strong collaboration and relationship building skills
  • Possesses excellent problem-solving and analytical skills

Skills For SAP Fico Business Analyst Resume

  • Very good problem solving & analytic skills
  • Solid analytical and innovative problem solving skills
  • Strong communication / networking skills
  • Strong multi-tasking skills, with ability to work in a fast-paced environment
  • Strong use of technology and analytical tools; data-mining skills
  • Strong documentation and record keeping skills
  • Strong presentation making skills and ability to articulate numbers in a business context

Skills For Cybersecurity Business Analyst Resume

  • Excellent documentation + planning skills
  • Demonstrated skills in word processing or PC applications
  • Well organized with solid problem solving skills
  • Solid decision making and process improvement skills
  • Strong problem solving, analytical and improvement skills
  • Excellent analytical, logical, problem solving and organizational skills
  • Strong requirements gathering, analysis and definition skills
  • Strong Business Modelling and Financial Information skills

Skills For Cib-business Analyst Resume

  • Good numerical, analytical and problem-solving skills
  • Solid skills in requirements documentation and business analysis processes
  • Strong organisation skills to facilitate and conduct requirements sessions, and presentations to define and analyze scenarios
  • Excellent communication skills (oral and written) with senior stakeholders, business Subject matter experts, IT staff
  • Strong FX/PM product experience, Middle office and or Operations experience

List of Typical Responsibilities For a Business Analyst Resume


Responsibilities For Intermediate Business Analyst Resume

  • Strong problem solving skills, and ability to decompose problems and identify root cause; strong ability to design solutions that address root cause
  • Strong BA skills - experience with process modeling, use case development and detailed requirements documentation
  • Use Excel effectively to manipulate and present data. Use Excel effectively to manipulate and present data
  • Strong Excel skills with some Excel VBA experience
  • Excellent verbal and written communicator, organized, with strong time management skills

Responsibilities For Regional Business Analyst Resume

  • Strong communication/interpersonal skills to be able to interact at all levels & be effective as part of a broader team of business managers
  • Effective organizational & prioritization skills
  • Proven experience of Project Management/Project Coordination skills, specifically on large global or multi-divisional projects
  • Excellent written and verbal communication, Documentation and presentation skills and demonstrated ability to interact/influence with stakeholders
  • Organizational skills: ability to multi-task and prioritize, strong attention to detail, ability to work in a dynamic environment
  • Proven strong data/database management skills

Responsibilities For Graduate Business Analyst Resume

  • Demonstrated strong written and verbal communication skills and ability to network with others
  • Strong communication skills, strong sense of ownership, zero-defect attention to detail
  • Excellent database skills (preferably SYBASE), including understanding of data modelling, and ability to write structured, optimized SQL queries
  • Great communicator; exceptional oral and written communication skills and proven ability to facilitate understanding amongst peers and executives alike
  • Excellent writing and interpersonal skills required

Responsibilities For Global Business Analyst Resume

  • Strong PC skills essential including MS Excel, Access and Powerpoint
  • Strong analytical and problem solving skills, ability to multi-task
  • Strong analytic and quantitative abilities, problem solving skills
  • Strong stakeholder and people management skills
  • Very strong relationship-building skills
  • Able to be proactive and assertive, with strong analytical and problem solving skills
  • Strong skills in MS Excel and Powerpoint software systems as well as other market data systems like Bloomberg, Barra, Factset, etc
  • Excellent time-management skills and ability to multi-task

Responsibilities For Retail Business Analyst Resume

  • Proven business analyst skills & delivery track record
  • Strong Excel, SAS or Access skills
  • Strong technical skills and knowledge of Blackrock/ Aladdin
  • Excellent MS Office skills (i.e. Word, Excel, PowerPoint, Visio, Project, Outlook)
  • Superior analytical skills. Strong comfort with numbers

Responsibilities For Business Analyst Internship Resume

  • Good analytical, communication and drafting skills
  • Detail oriented. Strong analytical and problem solving skills
  • Strong project management and business analysis skills, basic Derivatives knowledge
  • Strong PC/MS Excel/MS Project skills
  • Demonstration in their past work experience of robust analytical skills and high attention to detail and accuracy
  • Excellent communication skills, both verbal and written - English
  • Strong communication skills ? both written and verbal

Responsibilities For Experienced Business Analyst Resume

  • Strong business analysis capabilities and skills
  • Effectively prioritize and execute tasks in a high-pressure environment. Keen attention to detail
  • Strong execution and mobilization skills
  • Strong PC skills, includes Microsoft Office with in depth knowledge of Excel and Power Point
  • Good analytical and estimation skills
  • Strong technical skills in Microsoft Excel & Access
  • Strong skills in MS-Word, Excel, PowerPoint
  • Manage and analyze large databases and data from multiple sources. Good mainframe and PC computer skills

Responsibilities For SAP Fico Business Analyst Resume

  • Build stronger leadership and managerial skills
  • Excellent skills in Microsoft applications (e.g. Excel, SharePoint, Access, Word) and web presentation
  • Have excellent communication skills, both spoken and written, and the ability to liaise at all levels
  • Strong team player with the ability to interact effectively with all parts of the organization
  • Strong verbal, and written communication, presentation, and interpersonal skills
  • Solid Impact & Influence skills

Responsibilities For Cybersecurity Business Analyst Resume

  • Strong, cross-functional written and verbal communication skills
  • Demonstrated business analytical skills
  • Strong Excel skills and ability to complete advanced calculations for
  • Business Analysis experience with capabilities to liaise effectively between the business and IT and manage expectations
  • Outstanding analytical, conceptual, problem-solving, interpersonal skills as well as a structured, results-driven and practical approach
  • Demonstrated experience writing business and functional requirements, mapping process flows, creating test plans and performing testing in various environments
  • Proven experience in analyzing business processes, identifying gaps and defining new functional requirements
  • Demonstrated experience with identifying, tracking and managing project issues / challenges and ensure they are reported on and resolved in a timely manner
  • Strong knowledge and experience in implementing and maintaining processes and standards such as ISO 27001, NIST and ITIL preferably in financial domain

Responsibilities For Cib-business Analyst Resume

  • Strong problem solving, strategic, analytical and process-oriented leader with track record of providing effective deliverables and sound business acumen
  • Prior experience as an analyst with client facing responsibilities ideal
  • Manage end-to-end delivery of sub-workstreams, drawing on Project Management skills to manage multi-discipline implementation teams
  • Experience working with business units. Strong sese of analytics and data flows
  • Advanced systems skills required, including knowledge of Excel and PowerPoint
  • Experience of working as a business analyst ideally with a loans background, experience of Loan IQ would be an asset
  • Prior experience in working with operational and development teams
  • Experience creating project roadmaps and establish work priorities, manage short-term, tactical requirements against strategic objectives
  • Good experience in data analysis, gap analysis using various software/tools like SQL, Toad, etc

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