Banquet Coordinator Resume Sample
Daren Kshlerin
91798 Carter Ways,
Boston,
MA
+1 (555) 550 3949
Work Experience
Banquet Coordinator
03/2016
-
PRESENT
Chicago, IL
- To project a pleasant and positive professional image to all contacts at all times
- Manage cultural needs and expectations of guests
- Upselling and identification of additional revenue opportunities
- Maintain and adhere to billing policies and procedures
- Punctual attendance to each shift
- Maintain positive teamwork at all times
- Accurate and timely delivery of orders to guests
- Coach existing team members
- Conduct daily briefings
Education
Upper Iowa University - Cedar Rapids Center
2010 - 2015
School's Degree in Management
Professional Skills
- The ability to work well under deadlines, have strong time management skills and handle competing priorities is essential
- Excellent customer service skills with the ability to be flexible and service last minute demands
- Excellent organizational and administration skills
- Basic mathematical skills are used frequently
- Roaming meeting / public space prior to, during and after events proactively searching for problems to fix
- Understanding and effectively managing needs and expectations of different groups utilizing hotel
- Taking care of meeting professionals during their entire on-site experience, facilitating last minute changes and issues with operational departments
How to write Banquet Coordinator Resume
Banquet Coordinator role is responsible for basic, translation, events, administration, planning, payroll, security, purchasing, printing, training.
To write great resume for banquet coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Banquet Coordinator Resume
The section contact information is important in your banquet coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Banquet Coordinator Resume
The section work experience is an essential part of your banquet coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous banquet coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular banquet coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Banquet Coordinator resume experience can include:
- Manages his/her teams on a daily basis and generates a good working atmosphere
- Typing food menus, dealing with signage, key cutting, and car parking tickets
- Reading and writing abilities are utilized often when compiling correspondence or performing other administrative functions
- Communicating reoccurring problem issues to Banqueting Manager
- Reviewing BEO and reconfirming scheduled breaks / other activities, making adjustments where needed
- Preparing daily to-do list, making note of all group contacts, meeting rooms and start times
Education on a Banquet Coordinator Resume
Make sure to make education a priority on your banquet coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your banquet coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Banquet Coordinator Resume
When listing skills on your banquet coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical banquet coordinator skills:
- Effectively managing workload (multi-tasking / time management)
- Clearly and effectively express oneself through written means i.e. business letters e-mail and reports
- Establishing a good partnership with the meeting organizer, visible and noticeable to attendees
- Good knowledge of the Banquet Department, Catering and other hotel services an asset
- One year of administrative experience
- Previous experience in a events function and reservations
List of Typical Experience For a Banquet Coordinator Resume
1
Experience For Conference & Banquet Coordinator Resume
- Assists the banqueting manager during the function
- Discusses the function with clients, ascertaining and noting their exact needs
- Shows the client the various facilities available, advising and discussing the merits of the various options
- Takes part in training waiting staff, apprentices and interns
- To assist the Banquet Operations Manager in organizing the filing system of the Department
- Updates status board and advise all departments once confirmation of the function is received, normally under the banqueting manager's signature
2
Experience For Banquet Coordinator Resume
- Confirms all details in writing to the clients
- Is attentive to guests' requests and meets them, while increasing sales
- Carry out daily administrative activities of the Kitchen office while adhering to hotel standards, policies and procedures
- Take minutes of meeting and compile monthly management report in a timely and accurate manner
- Coordinate the printing of all outlet menus for the outlet managers
- Monitors and controls provisional and confirmed function bookings and ensure that no double bookings occur
- Ensures that all necessary stationery requirements are in place
3
Experience For Conference & Banquet Coordinator Resume
- Assures the satisfaction of all guests in the area under his/her responsibility
- Provides a friendly and personal welcome for clients
- Advises and discusses the choice of menus, set-up, equipment and entertainment requirements
- Knows all about the Hotel's special features and promotes the brand and hotel's offer
- Integrates new recruits in the restaurant teams
- Offers suggestions and advice to guests on the different services available
4
Experience For Banquet Coordinator Resume
- Increases revenue for the point of sale through additional sales techniques
- Provide secretarial support to all the outlet managers / chefs
- Receive and distribute mails
- Ensure that the stock of stationery and office supplies is accounted for and well maintained
- Records daily attendance and highlights late attendances to Banquet Operations Manager before submission to Talent & Culture (HR) Department
List of Typical Skills For a Banquet Coordinator Resume
1
Skills For Conference & Banquet Coordinator Resume
- Previous experience in events and conventions
- Successful banquet experience
- Facilitating communication to supervisor taking over after end of shift
- Troubleshooting and resolving issues quickly
- Communicating any client issues as appropriate to Sales or Events team
- Making reservations, transport arrangements etc. to key accounts
2
Skills For Banquet Coordinator Resume
- Provides administrative support to include answering phones, word processing, filing, maintaining office supplies and mailing
- Responsible for accepting, preparing and arranging food orders from outside catering companies
- Provides support to the Director of Conferencing & Building Operations, and Deputy Director of Conferencing & AV
- Constant standing and walking throughout shift when required
- Maintain an accurate and easy-to-use filing system for storing banquet documents
- Oversee the on-call banquet staffing and scheduling lists
- Keeps beverages refreshed during the meeting
- Close working relationship with Catering Sales team
- Completion of ProServe Responsible Alcohol Service training an asset
3
Skills For Conference & Banquet Coordinator Resume
- Develop professional banquet presentation materials, with guidance and utilizing available resources
- Prepare and maintain accurate event/banquet billing
- Birchstreet Purchasing & Checkbook
- Responds to general inquiries regarding all aspects of events at CSIS
- Maintains running inventory for kitchen supplies
- Completes cleaning tasks and breakdown service after events
- “Voice of the customer”: communicating issues to the relevant departments on behalf of the customer, in a timely manner
- Active problem solving approach
- Liaise with sales and events teams on any corporate or group issues and action as required, maintaining communication internally
4
Skills For Banquet Coordinator Resume
- Double-checks if special requests or changes made by the Meeting Planner have been taken care of
- Provide creative methods for improving Customer Service
- Knowledge of Food & Beverage in a Banquet/ Convention Hotel is a definite
- Fluent in English and able to communicate in Arabic would be an advantage
- Communicate to all related departments any information necessary to ensure guest satisfaction
- Standard responsibilities include but are not limited to welcoming visitors and clients to the office, answering incoming calls to the F&B office, completing the monthly payroll and posting all banquet checks for timely and accurate processing
- Foster collaboration within the team and other departments
- Bilingual in English and Bahasa Indonesia, both written and verbal, is required
- Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone
5
Skills For Conference & Banquet Coordinator Resume
- Posses an eye for quality and details
- Attention to details and able to work in a fast paced environment
- Transport up to 30lbs. through a crowded room on a continuous basis
- Evaluates and appropriately channels questions and communications for necessary and timely action
- Monitors and drafts to web/email inquires
- Compiles information requested by supervisor and organizes into a format that is easily interpreted
- Conceptualize, draft and send well-constructed and professional correspondence
6
Skills For Banquet Coordinator Resume
- Comes to work on time and is not absent from work excessively
- Day-to-Day Operations for set-up
- Ensure all teams are set and ready with their needed resources
- Day-End Policies and Procedures
- Set up rooms (stages, chairs, translation booths, tables) for events and meetings
- Accepts and returns conference equipment and ensures it is properly stowed away at the end of the business day
- Assists with any special tasks, presentations, projects, and reports
7
Skills For Conference & Banquet Coordinator Resume
- Supervise and monitor staff rota/timesheets
- Perfect knowledge of All Sheraton Brand Standards and F&B Brand Initiatives
- Meeting customer at the conference check-in desk prior to the start of the meeting to verify meeting specifications and establish communication method (house phone, mobile etc.)
- Maintain effective and appropriate liaison with clients whilst on property
- At least two years of previous waitress, waiter or banquet coordinator experience required
8
Skills For Banquet Coordinator Resume
- Project a pleasant and positive and professional image to all contacts at all time
- Reviews all relevant written communications (Function Sheets, Function Report) and verifies accuracy of room sets
- Empowered to make decisions on the spot based on a catalogue of guidelines for respective issues
- Continuously strive to promote potential improvement of internal operations
- Follow instructions and exercise sound judgement
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