Automotive Service Advisor Resume Sample
Reba Pagac
1843 Davis Corners,
Philadelphia,
PA
+1 (555) 803 1828
Work Experience
Automotive Service Advisor
08/2015
-
PRESENT
Houston, TX
- Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems conducting inspections; examining service schedules
- Paid Holidays and Paid Vacations
- Setting, confirming and preparing for appointments to expedite the customer’s service experience
- Determining vehicle needs based on customer information, a vehicle walk-around and a technician’s multi-point inspection
- Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors
- Listen to customer’s reasons for bringing in their vehicle to the service department
- Answer incoming telephone calls promptly, courteously and make every effort to satisfy the caller’s inquiry
World Class Automotive Service Advisor
03/2013
-
03/2015
Los Angeles, CA
- Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
- Experience as an Automotive Service Advisor required
- One or more years of experience as a Service Advisor
- Setting, confirming and preparing for appointments with customers to expedite their service experience
- Determining vehicle needs based on customer information and a vehicle walk-around
- Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
- Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed
- Distributes work to all shop technicians while monitoring progress and accuracy of each job. Supplies information on request to technicians, as need. Arrange repairs and payment for vehicles that are covered by extended warranty programs
Automotive Service Advisor Rivertown Toyota
09/2008
-
11/2012
Los Angeles, CA
- Arranges towing and /or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards
- Monitors inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notifies customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explains the information to the customer
- Years or more Automotive experience required
- Answer incoming calls on the department’s 800 repair line
- Automotive Service Advisor experience
- Assess and uncover customer’s needs
- Prior experience as a Service Advisor
- Verify warranty and service contract coverage
Education
Walla Walla University
2004 - 2008
School's Degree in Automotive Service
Professional Skills
- Managing your own work in process and providing excellent customer service Advising customers on the care of their cars and the value of maintaining their vehicles in accordance to manufacturer’ specifications
- Experienced Automotive Service Advisor experience required
- A competitive salary of $30,000 to $40,000, depending on experience
- A competitive salary of $31,500 - $35,000/year, depending on experience
- A competitive salary of $30,000 to $36,000, depending on experience
- A competitive salary of $30,000 to $35,000, depending on experience
- A competitive salary of $27,000 to $32,400/year, depending on experience
How to write Automotive Service Advisor Resume
Automotive Service Advisor role is responsible for insurance, training, transportation, education, inspections, planning, benefits, supervision, spanish, scheduling.
To write great resume for automotive service advisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Automotive Service Advisor Resume
The section contact information is important in your automotive service advisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Automotive Service Advisor Resume
The section work experience is an essential part of your automotive service advisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous automotive service advisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular automotive service advisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Automotive Service Advisor resume experience can include:
- A competitive salary of $30,000 to $38,000/year, depending on experience
- A competitive salary of $31,500 to $37,000/year, depending on experience
- A competitive salary of $31,500 to $38,000/year, depending on experience
- A competitive salary of $30,000 to 36,000/year, depending on experience
- A competitive salary of $31,500 to $38,000/yr, depending on experience
- A competitive salary of $32,000 to $36,000/year, depending on experience
Education on an Automotive Service Advisor Resume
Make sure to make education a priority on your automotive service advisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your automotive service advisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Automotive Service Advisor Resume
When listing skills on your automotive service advisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical automotive service advisor skills:
- A competitive salary of $31,500 to $35,000, depending on experience
- A competitive salary of $30,000 to $35,000/year, depending on experience
- A competitive salary of $31,500 to $36,000, depending on experience
- A competitive salary of $31,500 to $35,000/year, depending on experience
- A competitive salary of $31,500 to $36,000/annually, depending on experience
- A competitive salary of $30,000 to $38,000, depending on experience
List of Typical Skills For an Automotive Service Advisor Resume
1
Skills For Bilingual Automotive Service Advisor Resume
- A competitive salary of $31,500 to $36,000/year, depending on experience
- A competitive salary of $31,500 to 36,000/year, depending on experience
- A competitive salary of $31,500 to $37,000, depending on experience
- A competitive salary of $32,000 to $38,000/year, depending on experience
- A competitive salary of $31,500 to $36,000, depending on experience
2
Skills For World Class Automotive Service Advisor Resume
- Experience as an automotive Service Advisor with high CSI scores
- Why not work with an experienced team of professionals in a Brand-New spacious, clean, well-lighted and safe work environment with state of the art equipment?
- Automotive Service experience required
- Scheduling service appointments Managing telephone inquiries regarding appointments
- Attending all available training, including manufacturer and dealership classes
- Advising customers on the care of their cars and the value of maintaining their vehicles in accordance to manufacturer’ specifications
3
Skills For Experienced Automotive Service Advisor Resume
- This is an administrative, customer service and support role that is great for someone looking to set roots long-term in a career position-
- Sales Success Based Incentive Plan
- Reasonable store hours (we are not open 24/7/365)
- Comprehensive medical, dental, vision, long & short term disability/life insurance
- Stable, Privately Held Retailer
- Cafeteria Plans for Health, Vision, and Dental Insurance
4
Skills For Automotive Service Advisor Rivertown Toyota Resume
- Service Advisor University – Paid for by Group 1 Automotive
- Monthly commission potential
- Closed on major holidays
- Great Comprehensive Benefits
- Closed on Holidays
- 4 Day Work Week!
- Meets dealership’s standards for repair and order production
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