Associate Ops Resume Sample

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Tom Schamberger
66288 Nigel Coves,  New York,  NY
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Work Experience

Associate, Asia IWM Ops
04/2018 - PRESENT
Detroit, MI
  • Identify & apply corrective actions on system interface & conduct
  • Experience in the financial services industry, preferably in an operational or client service role
  • Strong technical skills, including knowledge of Windows, internet searching, database systems, and email
  • Provide a detailed analysis and recommendation on the errors found
  • Keep a record of completed work for tracking of resource utilization
  • Comprehensive knowledge of a wide range of policies and procedures for the work area. Troubleshooting knowledge of hardware and software products
  • Applies advanced principles, theories, concepts, and technologies as well as knowledge of related disciplines
  • Identify how Dells technology, products and services align to customers’ needs
  • Able to work with MS Office suite
Gwim Associate Team Ops Manager
06/2013 - 11/2017
Houston, TX
  • Communicate in English with a global team, both verbally and in written
  • Experience in using CRM and Knowledge management tools
  • Inputting payments and any associated fees into Cash Forecasting and SAFE, including any amendments to unauthorized instructions
  • Inputting security transfers and any associated fees into SAFE, including any amendments to unauthorized instructions
  • Processing journals for cash and stock into JEMS, and Cash Forecasting, including any amendments to unauthorized instructions
  • Processing claims of incoming funds into Cash Forecasting
  • Liaising with Morgan Stanley?s front-office to clarify any discrepancies identified
Associate, Asia IWM Ops Mumbai
03/2008 - 12/2012
Chicago, IL
  • Liaising with various Morgan Stanley institutional operations teams (including Treasury, collateral management, cash management and settlements) to clarify any discrepancies identified when investigating any asset transfer related queries, or to address any funding issues arising from payments and receipts
  • Processing of asset transfer requests (Payments / Receipts) from the business
  • Escalate any risk issues to management
  • Lead a team of 10-15 PLM Analysts in delivering PLM Services within agreed Turnaround time and Quality levels
  • Work with cross functional client stakeholders from Engineering, PLM, Supply Chain functions
  • Define, create methodology, measure, automate and monitor Metrics and KPIs. Provide periodic reporting of metrics
  • Map as is processes, create to be processes to deliver productivity, efficiency and quality improvements
  • Partner with Operations and management teams to ensure communication of results and resolve customer escalations
  • Drive root cause analysis and align service delivery towards improving overall business metrics


Upper Iowa University - Madison Center
2003 - 2007
Bachelor's Degree in Management

Professional Skills

  • Maintaining and communicating platform checks during event testing and event operations
  • Managing, editing, and updating backend tool that pushes event data to the Turner Sports OTT Platform app
  • Building processes and structure around communication, support, and monitoring for events
  • Creating and sharing master calendar for all leagues and events
  • Schedule and monitor of sporting events coming through the Turner Sports OTT Platform
  • Manage people’s career development, make resourcing decisions and evaluate performance against goals
  • Lead a team of 3-4 people and provide them oversight and direction

How to write Associate Ops Resume

Associate Ops role is responsible for database, software, editing, basic, events, digital, research, reporting, trading, security.
To write great resume for associate ops job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Associate Ops Resume

The section contact information is important in your associate ops resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Associate Ops Resume

The section work experience is an essential part of your associate ops resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate ops responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate ops position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Associate Ops resume experience can include:

  • Develop and revise project materials and maintain project documentation
  • Familiar with the Agile Method of project management
  • Self-motivated with the ability to work independently and within a team

Education on an Associate Ops Resume

Make sure to make education a priority on your associate ops resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate ops experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Associate Ops Resume

When listing skills on your associate ops resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical associate ops skills:

  • Communicating with leagues and internal partners (Ad/Sales, editorial, and technology) to ensure event requirements are being met, and schedules/ monitoring plans are communicated
  • Project Management Experience; ability to lead major projects, programs or processes with business impact involving cross-functional teams in order to achieve optimal results
  • Strong analytical/problem solving skills; Provides comprehensive solutions to complex problems or needs
  • Experience with Equity and Option Trading
  • Both influence strategic direction and to develop tactical plans
  • Interact with all levels of management and complete deliverables independently or collaboratively

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