Assistant Manager / Manager Operations Resume Sample

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Kenneth Bailey
88144 Letha Ramp,  Los Angeles, CA
+1 (555) 558 1777

Work Experience

Assistant Manager Franchise Operations
07/2016 - PRESENT
New York, NY
  • 3 – 5 years’ experience in the hotel parking/valet industry
  • Acts as crisis management including guests’ and employee Medical/Emergency situations
  • Manage the operational activities related to the unit
  • Ensure a best in class guest experience at every interaction, by accommodating guests’ reasonable needs with urgency and elevating special needs to an Area Manager in a timely manner
  • Adhere to policies, standard framework stated by the company to meet client need
  • Transaction capture for activities related to Account opening, transaction processing, maintenances, as per laid down procedures & processes, MIS & other functions
  • Work closely with clients/team to ensure operational procedures are observed
  • Review work for accuracy and ensure client specifications are met
  • Manage/assign workflow to operations staff
Assistant Manager Teller Operations
04/2012 - 01/2016
Phoenix, AZ
  • Produce monthly, quarterly, and year-end financial statements in accordance with GAAP including analytical review, research and resolution of discrepancies
  • Produce statutory statements on a quarterly basis (i.e. Schedule Ds)
  • Produce general ledger entries for clients and ensure entries reconcile to supporting reports
  • Conduct financial impact and monthly performance analysis
  • Reconcile and report Equities, Fixed Income, RMBS, Syndicated Bank Loans, TIPS, FX Trades, and Hybrid securities
  • Use advanced level of tools such as CITRIX, CAMRA, Crystal Reporting, Bloomberg, and Reuters for bank reconciliations
  • Domestic travel required up to 10%
Assistant Manager, Wealth Operations
09/2007 - 12/2011
Phoenix, AZ
  • Communicates with members of the Harvard Transportation team, construction project managers and other related Harvard personnel to coordinate changes in parking plans and traffic operations.
  • Schedules field staff’s regular and overtime shifts using approved guidelines. Fills last minute shifts and sick calls. Responsible for staffing numerous University events where parking resources are required. Verifies weekly field staff time cards before they are submitted to the Associate Director
  • Traffic and conversion rate
  • Full price S-T
  • Possess good understanding of the definition of high risk occupation and high risk business as well as AML
  • Responsible to hire, mentor and inculcate a customer-centric and operation excellence culture within the Admin Team
  • Formulate current and long-range programs, plans, and policies for Administrative Support across organization


Strayer University - Virginia Beach Campus
2003 - 2007
Bachelor's Degree in Accounting

Professional Skills

  • Superior influencing, negotiating and mediating skills
  • Good interpersonal skills with a natural ability for interacting with clients
  • Effective co-ordination skills especially for multi-tasking and multiple interactions
  • Coordinates activities by scheduling work assignments, setting priorities, and directing operation activities
  • Strong understanding of technology, collaboration, process and organization
  • Relevant experience in banking operations & team management
  • Previous experience using ExactTarget

How to write Assistant Manager / Manager Operations Resume

Assistant Manager / Manager Operations role is responsible for travel, events, finance, securities, training, architecture, research, transportation, reliability, media.
To write great resume for assistant manager / manager operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Assistant Manager / Manager Operations Resume

The section contact information is important in your assistant manager / manager operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Assistant Manager / Manager Operations Resume

The section work experience is an essential part of your assistant manager / manager operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous assistant manager / manager operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular assistant manager / manager operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Assistant Manager / Manager Operations resume experience can include:

  • Experience in capital market industry
  • Overseeing services and maintenance provided to the Organization by House-Keeping Staff, Travel Desk, Administrative assistants, etc
  • Having an operations background
  • Comfortable requesting and interpreting data
  • Conduct audits on revenues, tickets and operating procedures of parking contract
  • Knowledge of HTML and CSS for email marketing

Education on an Assistant Manager / Manager Operations Resume

Make sure to make education a priority on your assistant manager / manager operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your assistant manager / manager operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Assistant Manager / Manager Operations Resume

When listing skills on your assistant manager / manager operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical assistant manager / manager operations skills:

  • Communicates effectively with property departments outside of Event Technology
  • Candidates with a good knowledge in the relevant function
  • Post Graduate or a Graduate with relevant experience
  • Experience in operations/traffic, project management, production, inventory and fulfillment
  • Experience with Lenel or other access control systems
  • Schedule, assign, and prioritize workloads. Ensure timely completion of department’s work

List of Typical Experience For an Assistant Manager / Manager Operations Resume


Experience For Assistant Manager Franchise Operations Resume

  • Execute training needs and goals for the parking operation
  • Assist Manager and supervise the LACC parking contractor
  • Coordinate the deployments of contracted parking
  • Assist as a Liaison and help coordinate with security, LAPD, LADOT and LAFD over ongoing public safety issues
  • Execute and implement direct policies and procedures for parking services as necessary

Experience For Assistant Manager Teller Operations Resume

  • Assist, supervise and maintain revenue and ensure quality control
  • Assist with projections and departmental budget; monitor expenditures, ensure compliance with appropriate policies and procedures
  • Liaison with STAPLES Center, NOKIA Theatre, REGAL CINEMAS, L.A. LIVE and Hotel staff all traffic related issues when needed
  • To distribute traffic advisories for staff and tenants

List of Typical Skills For an Assistant Manager / Manager Operations Resume


Skills For Assistant Manager Franchise Operations Resume

  • Flair for client servicing
  • Graduate / Post Graduate in any Stream, preferably in Commerce/Economics/Business Administration
  • Knowledge of an experience in an Academic medical center or a clinical environment with knowledge of complex compliance policies mandated by local, state and federal regulations
  • Knowledge of administrative guidelines and procedures
  • Deliver in crunched timelines
  • Handle all documentation / trackers independently
  • Regularly (2/3 of the time or more) Work in wet, humid conditions (non-weather); Work in outdoor weather conditions to include direct sunlight, heat or cold

Skills For Assistant Manager Teller Operations Resume

  • Frequently (1/3 to 2/3 of the time) Exposure to Bodily Fluids (blood, vomit); Exposure to lasers, radiation equipment, and or electro magnetic forces; Work on water attractions or yachts; Require a valid Florida state driver’s license; Noise Level-Loud Noise (Noise when raised conversation is needed)
  • Identifies areas of staff development and ensures the right inculcation of Culture and Service excellence
  • Work with C-Level business leaders
  • Able to collaborate as part of a multi-disciplinary team
  • Maintain a high level of productivity while managing multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment

Skills For Assistant Crisis Operations Manager Resume

  • Plans for and ensures that all personnel, facilities and materials are in complete readiness for operation. Develops labor and non-labor budgets and manages inventory. Works with venue Supervisor to manage the daily budget by ensuring appropriate staffing utilization, par staffing levels and appropriate manpower, running an efficient operation
  • Two or more years of management experience in an urban entertainment center, shopping mall, multi-use entertainment venue, commercial property, theme park, or equivalent combination of education and experience
  • NISM Certification (Required)
  • Handle all documentation/trackers independently
  • Inex resolution officer
  • Level: C05 / C09
  • Graduate / Post Graduate in any Stream, preferably in Commerce / Economics / Business Administration

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