Analyst, Production Resume Sample

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Juliet Hilll
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Work Experience


Production Services Senior Analyst
07/2015 - PRESENT
New York, NY
  • Prepare payment schedules per the agreement analysis’ reflecting any recoupable projects against the guarantee
  • Monitor and update JLL’s Pipeline system
  • Effectively communicate to all levels of technical and non-technical staff members
  • Have a solid understanding of our role to provide exceptional service to our customers
  • Have knowledge and experience in the newspaper and magazine business environment and ad production process
  • Be flexible, have high energy, be able to work under pressure, with tight deadlines
  • Contribute to other key department projects including: standards, process improvement, active problem reduction, and metrics
Production Management Analyst
09/2008 - 04/2015
Detroit, MI
  • Be able to optimize the configuration functionality within software packages to achieve desired results without costly customization
  • Manage invoice and payment processing activities within given SLA’s, ensuring stability and continuity of operations and adherence to all Sarbanes Oxley IT controls
  • Take responsibility for maintaining the integrity, availability and reliability of Teradata infrastructure
  • Make recommendations on aspects of Teradata systems infrastructure, including performance, security, networking and usability
  • Work closely with business users to deliver solutions which meet business requirements
  • Research, analyse and present effective solutions to meet technical needs
  • Good verbal communication skills (including telephone)
  • Good working knowledge of MS Office products (Word, Excel, Power Point, Outlook) and the ability to quickly grasp and work with new systems
Production System Analyst
10/2001 - 08/2008
Houston, TX
  • Investigating and resolving incidents, problems, service requests within the Securities Accounting technical environment
  • Ensuring all nightly production batch deliverables are delivered accurately and within SLA commitments
  • Performing change evaluation and overseeing release management
  • Proactively identifying and implementing innovative solutions that simplify, optimize operating efficiency of, and reduce risk to production systems and business processes
  • Monitoring the technical health of the infrastructure to ensure availability, stability, and performance capability of the production environment
  • End user support, including initial problem triage and issue definition, expand and own a comprehensive knowledge base and FAQ system, manage incident tickets, communications during unscheduled and emergency outages, configuration changes and responding to user requests via multiple channels - phone, email, tickets, etc
  • Operations responsibilities, including platform provisioning (workflow management) and user revocations
  • Escalation to L2 team as needed

Education


University of Minnesota, Morris
1997 - 2001
Bachelor's Degree in Management

Professional Skills


  • A proven track record of problem determination and strong problem solving skills
  • Excellent communication skills and the ability to build strong working relationships with colleagues and vendors
  • Strong analysis skills and the ability to assess and interpret information
  • Proven experience in designing, maintaining and managing global enterprise systems
  • Work across LSC AP Operations, relying on good influencing & engagement skills to drive the improvement activities
  • Strong experience of working with application systems
  • In-depth design, utility, SQL and performance tuning skills

How to write Analyst, Production Resume

Analyst, Production role is responsible for database, activities, securities, training, purchasing, security, trading, java, reporting, manufacturing.
To write great resume for analyst, production job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Analyst, Production Resume

The section contact information is important in your analyst, production resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Analyst, Production Resume

The section work experience is an essential part of your analyst, production resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analyst, production responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analyst, production position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Analyst, Production resume experience can include:

  • Strong experience with Middleware including Web sphere, JBOSS, Apache, IBM HTTP
  • Work cooperatively and communicate effectively across various business and technical
  • Automated batch scheduling experience including at least 6 months of Control-M Enterprise scheduling
  • Strong understanding of regional dynamics & reality while keeping a clear, open mind to “new”
  • Experience in organizing and documenting workflows and process for corporate system architecture
  • Bachelors in Industrial Engineering, Supply Chain Logistics, or equivalent experience in industry or logistics environment

Education on an Analyst, Production Resume

Make sure to make education a priority on your analyst, production resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analyst, production experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Analyst, Production Resume

When listing skills on your analyst, production resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical analyst, production skills:

  • Solid problem-solving skills with a good understanding of the business environment
  • Strong analytical and communication skills combined with very good attention to detail
  • Strong communication and stakeholder interaction skills
  • Strong skills in people development, leadership development and culture leadership
  • Proven experience managing changes for multi-tenant environments across a global footprint
  • Proven experience collaborating with teams on ticket changes and requests

List of Typical Experience For an Analyst, Production Resume

1

Experience For Production Management Analyst Resume

  • Daily execution of build ops in an automated and continuous process
  • Pre-prod and production environments
  • Hands-on design, build, deployment and support of code
  • Implement VPS in alignment with the global roadmap
  • Communicate VPS related activities locally
  • Drive and support the introduction of VPS tools
  • Measure & follow business KPI for VPS implementation progress and result
  • Challenge the management and boost VPS best practices within the operation to accelerate efficiency and to reach operational excellence throughout the organization
  • Ensure that each part of VPS teams and networks have, and is motivated to achieve, clearly formulated and agreed plans which are aligned with Service Market Logistics total business plan and strategy
2

Experience For Production Systems Analyst Resume

  • Responsible for developing, implementing and securing common SQDCEP governance
  • Align with the regional and global QE teams
  • Drive, set plans and challenge the team to achieve results
  • Main KPIs: Accident Rate, Aftermarket Parts Quality Index, Energy Usage, Improvementes Per Employee, PPM Suppliers, Inventory Accuracy and Overall Productivity
  • Ensures all nightly production batch trails are completed on time based on SLA commitments. Provides support for Change and Release Management deployments as well as Compliance/Regulatory activities
  • Gather and analyze metrics around performance and cost to drive improved operational performance
3

Experience For Production Services Senior Analyst Resume

  • Actively participates in day-to-day production management activities including the investigation and resolution of Incidents, Service Requests, and Problems. Assists in ensuring all nightly production batch trails are completed on time based on SLA commitments
  • Coordinate and prioritize the impact assessments of global changes
  • Communicating and collaborating with internal and external stakeholders involved in service delivery
  • Developing technical knowledge and expertise to provide technical guidance on projects delivering Web Services infrastructure
  • Focusing on continuous improvement from an infrastructure performance, operational standards and strategy perspective
  • Participates in supporting change management, release management and Compliance activities
  • Manage and Lead the invoice and payment processing activities within given SLA’s, ensuring stability and continuity of operations and adherence to all Sarbanes Oxley IT controls
  • Perform first-level troubleshooting & coordinate resolution of production issues; Follow-up and tracking for the full resolution of the issues with implementing the Short term and long term measures
  • Support new product rollouts by providing appropriate time window & smoke testing; Work closely with the Product teams in defining the Production rollout strategy and the smoke testing plans
4

Experience For Senior Production Management Analyst Resume

  • Delivering technical change for the platform
  • Establish and maintain working relationships."
  • Support and execute month-end close activities; and be involved in other ad hoc projects
  • Manage and track global infrastructure changes
  • Conduct collision management and facilitate conflict resolution
  • Ensure that appropriate data analytics are set up as part of the re-engineered solution
  • Support Windows and Linux operational environments and troubleshoot network, database and system issues that are often not well documented. Use basic scripting skills to generate reports based on support requests and incidents
  • Use sound judgment and good time management in prioritizing work to maintain Cybersource service level agreements and client perception during a crisis situation
  • Analyzing data, developing MI using spreadsheets and presentations for management
5

Experience For Systems Analyst, Ad Production & Layout Resume

  • Act with a sense of urgency to drive incidents to resolution and provide analysis. Identify follow up items and areas for improvement and propose solutions
  • Own projects within the team and drive them to resolution
  • Liaise with application teams and project managers to implement new projects as per the designs
  • Script knowledge of tools such as Perl, Shell and REXX
  • Encryption or Digital Certificates
  • Evaluate applicability of global/industry practices with respect to LSC operational environment & regional economic context, and accordingly, take the concept, adopt to the regional conditions/needs & bridge to implementation
  • Develop/equip people to support regional operations
6

Experience For Production System Analyst Resume

  • Drive and grow CI culture in the whole operation organizations
  • Manage different physical and cultural environment within the whole AP sites
  • Global schedule and configuration profiles
  • Improve Editorial Manager import
  • Improvements for email correspondences
7

Experience For Analyst, Production Control Resume

  • Be knowledgeable about HSBC’s environment including: Organization structures; HSBC business drivers; Group and businesses’ strategy; Acquisitions and mergers; Shareholders; Processes; Systems and Current state vs. Target state
  • The ability to deliver high quality solutions under pressure
  • The ability to work independently, and as part of a co-located team with business users
  • Knowledge of Network Protocols such as SNA and TCP/IP
  • The ability to deliver under pressure
8

Experience For Production Senior Analyst Resume

  • Proficiency in .Net, SQL Server, SSIS, SSRS, SSAS, TFS, Tivoli Work Scheduler/PowerShell (or equivalent work scheduler)
  • Possesses extensive knowledge of IT Service Management processes
  • Flexibility and the ability to creatively problem-solve
  • Develops estimates for various ship alteration and repair projects
  • In application development or maintenance
9

Experience For Production Srevices Analyst Resume

  • Knowledge of Investments products and applications
  • Agile development, DevOps practices, and ITIL concepts
  • Collected small fixes
  • ASP/ASP.net or XML
  • SAM to Final Files
  • Fixes for CATS Admin screens
  • Typesetter Manuscript Entry
  • Summary Screen enhancements

List of Typical Skills For an Analyst, Production Resume

1

Skills For Production Management Analyst Resume

  • Strong experience of Websphere Applications Server 6.1 and above
  • Related work experience with demonstrative IT Service Management, Data Management and Application Development exposure and experience
  • Use verbal and written communication skills to ensure that all activities and bridge calls are well coordinated and incidents are accurately documented
  • Experience of working in an Agile environment and using Agile methodologies
  • Experience within back office accounting and reporting operations
  • Prioritize problems, incidents and service requests. Perform break-fix coding and/or scripting & document code changes
  • Experience on workflow scheduling package such as Automic / UC4
  • Be a part of a Fun and Dynamic team that helps to shape the shopping experience of the future
2

Skills For Production Systems Analyst Resume

  • Server Operating Systems experience
  • Knowledge and experience of using SysView
  • Experience managing multiple complex activities simultaneously to tight deadlines
  • Experience of supporting junior colleagues
  • Two years of experience directly managing changes related to
  • Experience working in Financial Services / Insurance sector is an added advantage
  • Excellent attention to detail
  • Experience in Agile development"
  • Good knowledge of the site plant processes
3

Skills For Production Services Senior Analyst Resume

  • Excellent knowledge of Microsoft Office to include expertise in Excel and well-practiced in PowerPoint
  • Experience in Project Engineering, Project Management, Contract Administrator or Customer facing position in the aerospace industry
  • Related production planning experience
  • Strong record of success in a collaborative team environment and customer support role
  • Related work experience of which some time was in a multinational environment
  • Good knowledge of and commitment to the principles, aims and benefits of Configuration Management
  • Strong work ethic, with the ability to work in fast paced, team oriented environment
  • Experience with build and deploy support in a large, corporate environment – preferably within
4

Skills For Senior Production Management Analyst Resume

  • Strong Knowledge in WCM/Lean Principles
  • Improving and maintaining Splunk shared service environments to include builds, upgrades and capacity planning
  • Supporting process improvement and 're-engineering' initiatives through application of Six Sigma, OPI, Process Re-Engineering framework
  • Performing root cause analysis and remediating issues
  • Troubleshooting and problem solving any infrastructure configuration or performance issues
  • Performing Splunk upgrades and patching through hot fixes and emergency bug fixes
  • Communicating and collaborating with internal and external stakeholders involved in production management in your area
  • Acting as a central point of customer contact and using request fulfilment processes
5

Skills For Systems Analyst, Ad Production & Layout Resume

  • Identifying areas where service and robustness could be improved, through the detailed analysis and diagnosis of re-occurring platform and service incidents
  • Handling Level-1 support for Application’s & related issues through a structured Knowledge base
  • Producing documentation to aid the support of the Splunk environment
  • Training and/or certifications in ITIL, Lean, Six Sigma
  • Compiling code to move into test environments via automated processes
  • Providing solutions for applications management to ensure availability for business use
6

Skills For Production System Analyst Resume

  • Supporting the introduction and hand-over of any new systems and developments
  • A working knowledge of business information systems and supporting processes for extracting value from data
  • Drives Results - Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards
  • Provide training, coaching and networking activities to support the roadmap implementation
  • Comfortable operating in both Windows and Linux operating systems
  • Basic understanding of Java coding concepts
  • Windows configuration, scripting (VB Scripting, Batch Files, PowerShell)
  • Continually analysing and evaluating Splunk environments to provide optimum performance
7

Skills For Analyst, Production Control Resume

  • A record of planning and implementing high quality solutions in a complex, high availability environment
  • Contribute to the “lean thinking” education of all the employees in the CDC’s, champion ‘lean thinking’ culture
  • Perform break-fix coding and/or scripting and maintains records to document break-fix code changes
  • Functional, performance and regression testing
  • Capable with one or more of the following: Python, Java, shell script, groovy or Scala
  • Familiar with basic infrastructure components (database, network, system monitoring, etc)
8

Skills For Production Senior Analyst Resume

  • An understanding of the software components, and the relationships between them and Systems Management
  • Knowledge of Tivoli Products, such as ITM, IBM Tivoli Monitoring, TADDM and Netcool
  • IIS network, server installation or performance tuning
  • Drive production performance for all AP sites having common cost levers
  • Familiarity with service management disciplines, covering change, incident and problem management
  • A collaborative thinker, who can drive improvement while working on a wide range of platforms
  • The ability to stay up to date with emerging technologies across a complex set of IT architectures and identify potential opportunities
9

Skills For Production Srevices Analyst Resume

  • Interact with the staff during a crisis to ensure that all objectives are met on time
  • Bridge the gap between technical staff and management during an incident
  • Document any new process or update an existing wiki page"
  • Delivers Services to our pan-EMEA Customers utilizing an early-late shift rotation model
  • Attend weekly global change management meeting and provide input on infrastructure changes
10

Skills For Production Excellence & CI Analyst Resume

  • Print Manufacturing improvements
  • Improvements for Online Publishing process
  • Metrics based service delivery
  • Lean & process improvement
  • Bank of America eCommerce domain knowledge
  • BS +8 yrs or MS +5 yrs
  • Future career opportunities with international exposure via eBay Inc.’s network of global locations
  • A flexible and supportive environment that allows our employees to thrive and learn

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