Alumni Relations Manager Resume Sample
Tito Rolfson
64705 Destinee Skyway,
Chicago,
IL
+1 (555) 540 9202
Work Experience
Alumni Relations Manager
10/2016
-
PRESENT
Chicago, IL
- Collaborate with Enrollment to develop strategic initiatives for the University’s student referral and alumni relations program
- Ensures Northcentral University’s brand messages are consistent throughout the University social media channels
- Work closely with region and local alumni partners in supporting strategic alumni initiatives, relationship development, and business development opportunities
- Work closely with the region BMC team and Office Managing Partners in supporting local outreach and engagement with EY alumni
- In collaboration with BMC, develop, manage and execute the design, implementation and administration of alumni relations programs/activities through the effective use of communications and events that enable brand recognition and the development and strengthening of external relationships
- Oversee local alumni council strategy and implementation, including content and membership pipeline
- Manage, maintain, and improve alumni data quality, through various alumni engagement opportunities
- Manage and measure impact, including tracking best practices and processes for replication of high-quality and consistent planning and execution
- Works with the Alumni Relations team to support strategic, tactical and change alumni relations for the firm and regions
Marketing Social Media & Alumni Relations Manager
04/2013
-
09/2016
Phoenix, AZ
- Works collaboratively with Human Resources, Digital Marketing Services, Digital Technology Services, DHG University, Talent Acquisition and other functional areas within the firm; partners with other functions to assist in the management of internal and external alumni relations to ensure key messages are aligned with overall strategy and brand
- Manages the successful execution of alumni relations plans, ensuring they support the overall strategy and are on time and on budget
- Works collaboratively with regional leaders to manage and execute regional alumni relations
- Ensures consistency of messaging for firm wide and region alumni relations
- Monitors, summarizes and reports on key alumni relations metrics related to effectiveness and reach
- Understands the DHG brand and how it translates to all audiences of the firm. Ensures proper, consistent and effective implementation of brand and content standards across alumni relations touch points
- Develops and/or selects content for the firm’s intranet site. Reviews live content regularly to ensure it is current, accurate and effective. Works with Digital Technology Services to ensure proper function and accuracy of site features
- Contributes content to the “Life at DHG” social media platforms including Twitter, Instagram, Facebook, Blog and Podcast
- Develop an overarching content management strategy, communications plan, and university workflow process to boost engagement and participation from 115k+ U.S. and international alumni
Education
Palm Beach Atlantic University
2008 - 2013
Bachelor's Degree in Marketing
Professional Skills
- Excellent written and verbal communications skills, including networking skills with people at all levels internally and externally
- Experience in managing concurrent events/projects simultaneously, demonstrating excellent time and project management skills
- Experience in managing concurrent events/projects simultaneously, using time and project management skills
- Excellent organizational skills; attentive to details while maintaining sight of big picture
- Efficient time management and prioritization skills are essential and extended hours are often required
- Superior written, verbal and interpersonal communication skills; able to effectively interface with all levels of employees and partners
- Experience in offering excellent customer service in a fast paced environment to multiple audiences
How to write Alumni Relations Manager Resume
Alumni Relations Manager role is responsible for software, events, travel, digital, database, messaging, communications, benefits, marketing, inventory.
To write great resume for alumni relations manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Alumni Relations Manager Resume
The section contact information is important in your alumni relations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Alumni Relations Manager Resume
The section work experience is an essential part of your alumni relations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous alumni relations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular alumni relations manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Alumni Relations Manager resume experience can include:
- Collaborate with Product Management, Product Marketing, Public Relations, Institutional Research, International, University Events, CRM, Media Analytics, Graduation/Registrar, CAO, Business Development, and Academic teams to optimize referral, enrollment, advocacy, and retention initiatives
- Measure alumni engagement KPIs, generate volunteer and participation statistics, increase re-enrollment, and proactively recruit successful alumni for leadership opportunities throughout the university
- Superlative oral, written, presentation, and relationship-building skills are necessary to succeed
- Proficient in utilizing the Microsoft Office Suite; and confident learning other programs and IT tools to manage position
- Assist in coordinating and implementing chapter and affinity programs
- Coordinate with internal external vendor services including but not limited to catering, campus reservations,
Education on an Alumni Relations Manager Resume
Make sure to make education a priority on your alumni relations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your alumni relations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Alumni Relations Manager Resume
When listing skills on your alumni relations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical alumni relations manager skills:
- Effective management skills to drive multiple deadline driven projects
- Experience working in a team environment, establishing and maintaining effective working relationships
- Experience supervising and/or managing the work of others
- Ensure that the department maintains a strong social media presence
- Ten or more years of communications and alumni relations experience is required
- Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
List of Typical Skills For an Alumni Relations Manager Resume
1
Skills For Marketing Social Media & Alumni Relations Manager Resume
- Manage hiring, training, productivity and evaluation of student workers/ambassadors and graduate assistants on alumni relations team
- Collaborate with departments within W. P. Carey and Arizona State University to maximize alumni engagement, including alumni giving
- Assist in the creation of marketing materials (invitations, programs, briefing documents, registration pages, emails)
- Competent at judging when to consult or raise potential challenges to the next level of supervision
- Work with marketing team to enhance social media presence for alumni groups
- Support with planning and execution of signature alumni events
- Produce financial reports for events including profit & loss statements
- Support the planning and coordination of various regional, professional, cultural, and athletic events
2
Skills For Nueva Fund & Alumni Relations Manager Resume
- Strategic understanding of alumni relations
- Help formulate and implement strategy and metrics for alumni engagement for current students and recent alumni
- Develop, plan for, and implement new alumni events and engagement opportunities
- Aid in development of long-term alumni engagement strategy and metrics for success in execution
- Use database to query and track alumni information
- Manages Alumni Office calendars
- Schedule and attend meetings as required
3
Skills For Alumni Relations Manager Resume
- Coordinate travel plans for the Alumni Director and the Assistant Director
- Maintain accurate inventory of College branded alumni merchandise
- Serve as resource and deliver excellent customer service to alumni, faculty, volunteers and other constituents Respond to alumni inquiries (telephone, mail, alumni email account) in timely and appropriate manner
- Run reports and lists as needed (event mailings, emails, check-in lists)
- Update and maintain alumni records
- Track event responses and monitor registrations
- Create labels for mailings, name badges for event attendees
4
Skills For Marketing Social Media & Alumni Relations Manager Resume
- Serve as an administrative user of the online alumni community (NetCommunity)
- Track revenues and expenses for departmental budgets and accounts
- Review and accurately code invoices to ensure timely payment
- Monitor and maintain details for each event budget
- Organize and oversee alumni volunteers for events
5
Skills For Nueva Fund & Alumni Relations Manager Resume
- Process event registrations (phone, mail, email)
- Prepare and review guest lists
- Florists, awards merchandise, rentals, etc
- Staff students for events as needed
- Maintain the Alumni Relations website
- Facility with Raiser’s Edge or comparable CRM software
6
Skills For Alumni Relations Manager Resume
- Proactive, able to work independently with limited supervision
- Team-oriented and able to interface collaboratively with members of the marketing and business development group, industry and regional practice leaders, and external vendors and consultants
- Two years experience in admissions, or related work in higher education
- Work in collaboration with Alumni Relations, Advancement and college administrators to develop alumni engagement goals and strategies
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