Air Freight Manager Resume Sample

15 votes
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Laisha Waters
7672 Federico Trafficway,  New York,  NY
+1 (555) 717 9814

Work Experience

Air Freight Manager SSC
05/2018 - PRESENT
New York, NY
  • Work closely with National Manager to develop the air freight product
  • Analysis on both export & import day to day activities
  • Materialize, Tailor & Standardize related operational process for Kuehne + Nagel customer
  • Develop operational processes & KPI’s with sub contractors
  • Liaise with overseas KN offices with respect to service related issues
  • Participate in regular carrier & vendor meetings
  • Assist with new business implementation
Air Freight Business Development Manager
04/2011 - 01/2018
Chicago, IL
  • Strong understanding of airfreight import and export operations in Indonesia/South East Asia
  • Able to work independently as well as part of a team
  • Strong communication skills, able to deliver trainings and conduct presentation in English
  • Driven, good business acumen and solutions minded
  • To take ownership with appropriate actions to fulfill customer satisfactory in order of continual business development
  • Solve customer complains in timely and appropriate manner
  • Collect outstanding payment within the agreed time line
Air Freight Liason Manager
04/2008 - 02/2011
New York, NY
  • Daily management of performance and monthly reporting of KPI’s
  • Define and drive project plans and communicate same to stakeholders
  • Present tender approach/strategies through the sales owner to end customers
  • Collaborate with main stakeholders, such as Sales owners and support offices, Global Head of Sales & Key Accounts, Global Ocean/Air Subject Matter Experts (SME’s)
  • Facilitate pre-launch calls with Sales and Air/Ocean SME’s to clarify strategy
  • Receive customer’s tender documents through Sales and clear plans on what we are positioned to win and value presentation
  • Experience in Air Freight
  • Experience with Documentation
  • Familiarity with airlines, TSA and FAA required


Eastern University
2002 - 2007
School's Degree in Business

Professional Skills

  • High Level Leadership Skills (communication, motivation and interpersonal skills)
  • Ensure proper validation, selection, staging and upload aircraft loads utilizing the load plan
  • Freight Forwarding experience
  • Current and valid TSA and STA ID
  • Effectively guide, coach, train and optimize team
  • Ensure all workforce is properly trained to operate GATES / GDSS systems as required
  • Supervises staff, responsible for hiring, coaching, training, and developing staff.Maintains employee records and completes yearly employee performance reviews

How to write Air Freight Manager Resume

Air Freight Manager role is responsible for english, software, government, shipping, procurement, training, microsoft, leadership, b2b, analysis.
To write great resume for air freight manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Air Freight Manager Resume

The section contact information is important in your air freight manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Air Freight Manager Resume

The section work experience is an essential part of your air freight manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous air freight manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular air freight manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Air Freight Manager resume experience can include:

  • Properly park all vehicles per the published vehicle parking plan
  • Monitor day-to-day operations through its cost center review internal divisional standardization, and develop external benchmarking
  • 7) Develop, implement, and document best practices in the areas of pricing and carrier selection
  • 8) Conduct pricing reviews and RFP's to ensure low cost, high quality service
  • Build and maintain relationships at required levels of the customer’s organization
  • Strong and current knowledge of technology platforms, MS Office products, including Microsoft Outlook, Word, Excel, PowerPoint, etc., and ability to quickly adapt to new software

Education on an Air Freight Manager Resume

Make sure to make education a priority on your air freight manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your air freight manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Air Freight Manager Resume

When listing skills on your air freight manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical air freight manager skills:

  • Current Dangerous Goods Certification Air
  • Formally document training in the employee training records
  • Passed all mandatory TSA Training through Change 5 and status is current
  • Decertify all employees that fail evaluations and provide refresher training
  • Monitors terminal inventories and joint inventory of special handling cargo procedures
  • Ensure maximum aircraft utilization based upon available airlift and existing port backlogs

List of Typical Skills For an Air Freight Manager Resume


Skills For Air Freight Manager SSC Resume

  • Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of key performance indicators (KPIs)
  • To be primary point of contact for the customer, selling KN services across business units (Airfreight) with a specific focus on the assigned business unit
  • To preparing and conduct customer visits, calls, presentations , negotiations and contracts
  • To input and timely update of sales activities utilizing CRM system
  • To ensure proper transitioning of customer to operations in line with customer requirements and internal procedures
  • To complete all required sales activities (calls, visits, leads, opportunities).To focus on and develop new / existing customer targets

Skills For Air Freight Business Development Manager Resume

  • Acts as subject matter expert for Pharma/Perishable (Thermonet) product
  • Drives Continuous Improvement in Process Flows for Air Export as well as with the Warehouse and Dispatch work streams
  • Extensive knowledge of AFR Export Operations and Customer Service
  • Aircraft Services Manager acts as Alternate Station Manager when required
  • Responsible for all aspects of the safe and correct operation of Aircraft Services
  • Ensure safe loading and unloading of cargo and baggage on and off government owned or contracted aircraft, surface conveyances, and commercial pallet dollies IAW AMCI 24-101, Volume 11 and other applicable instructions
  • Ensure all Aircraft Services employees are trained

Skills For Gateway Manager, Air Freight Resume

  • Periodically evaluate employees based on established timelines
  • Ensure proper section to facilitate onward movement of cargo/mail
  • Ensure build-up / break-down baggage pallets, multi-pallet trains, loose cargo, and mixed pallets
  • Monitors Offload / Upload baggage from AMC rotator missions and baggage trucks
  • Responsible for section safety program

Skills For Air Freight Liason Manager Resume

  • Ensure all Cargo Processing, Special Handling, and Load Planning functions are accomplished in accordance with AMCI 24-101, Volumes 6, 9, and 11, DTR 4500-9 Parts 2 and 3, and AFJMAN 24-204 and other applicable instructions
  • Ensure cargo is processed within six (6) hours of receipt or release from frustrated status
  • Ensure timely pick-up / release of cargo and mail
  • Monitors GATES reports to ensure data base integrity
  • Test manual procedures and ensure employees are properly trained on manual procedures
  • Ensure surface conveyances are safely and properly loaded

Skills For Freight Forwarding Air / Ocean Tender Manager Resume

  • Ensure on-time aircraft departures
  • Manage the Theater Express program
  • Ensure all LBS controlled areas are clean and neat in appearance
  • Establish and publish comprehensive work schedule
  • Accomplish a daily attendance report and forward per directives
  • Oversee the safe and correct operation of K-loaders, forklifts, buses, tugs, vans or other required vehicles safely, ensure daily inspection utilizing check lists and AFTO forms and ensure vehicles in need of repair or service are properly turned in to maintenance
  • Lead Air Freight Procurement for the NYC Branch

Skills For Air Freight Line Haul Manager Resume

  • Lead team on all assigned global tenders
  • Worth with the Gateway team to monitor core carrier utilization program
  • Follow and execute an airlines evaluations system established by the Air Freight Department
  • Responsible for Air Freight product profitability including continuous improvement processes to increase efficiencies, reduces waste, and improve performance to our customers
  • Manages and controls all ground cost margins and prepares monthly activity / revenue reports. Prepares and provides customers and overseas offices with rate quotations
  • Leads all related vendors to ensure the highest level of service is achieved as well as assists and answers customer inquiries and other related customer service functions

Skills For Air Freight Procurement Manager Resume

  • Extensive expertise and knowledge of the logistics / supply chain industry (especially Air Freight)
  • To closely cooperate with operations to develop and apply specialized knowledge relative to the assigned business unit and trade lane (where applicable) and liaise on pricing/RFQ preparation
  • To develop spot and regular opportunities with existing and new customers
  • To focus on customer retention engagement on assigned account portfolio
  • Ensure rate competiveness

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