Administrative Support Specialist Resume Sample

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Amos Kohler
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Work Experience

Administrative Support Specialist
05/2015 - PRESENT
Los Angeles, CA
  • Meet and greet walk-in branch customers; answer questions or direct people where to find the right solution
  • Answers the main office phone
  • Maintains inventory for office supplies
  • Coordinates office documentation-creating, retrieving and delivering files, and copying documents
  • Interacts with customers and medical providers to obtain additional information on claims
  • Answer the main office phone
  • Coordinate office documentation-creating, retrieving and delivering files, and copying documents
  • Interact with customers and medical providers to obtain additional information on claims
Executive Administrative Support Specialist
04/2011 - 03/2015
Philadelphia, PA
  • Independently monitor and manage all administrative business functions for Extension Forestry. Develop and maintain mechanisms for administrative functions. Create and implement mechanisms for improved office and/or research efficiency as necessary
  • Ensure accuracy of the account’s payroll based on contractual obligations. Reports discrepancies to the Account Manager
  • Accurately input security professional’s schedules into Win Team
  • Not a suit & tie environment, think jeans and sneakers
  • Department is open M-F from 8-6 with shifts that include either 8-5 or 9-6, M-F
  • Running vehicle reports
  • Experienced in retirement or benefits administration?
  • Knowledgeable of Retirement laws related Fire and Rescue, National Guard, Legislative, Judicial, and Register of Deeds Plans?
  • A team player who is results-oriented and always strive to achieve the team's goals?
General Administrative Support Specialist
09/2006 - 12/2010
Los Angeles, CA
  • Very detailed-oriented and eager to analyze and resolve tough problems?
  • An exceptional employee with excellent verbal and written communication skills?
  • Proficiency in using Microsoft Office applications including Word and Excel?
  • Plan, coordinate, and arrange conferences, special events, etc. for the Division including preparing agendas, assembling handouts, and notifying participants
  • Maintain suspense files, advise staff of tasker’s due, ensures Institute suspense’s are completed before or by due date. Routinely uses various office automation and information technology equipment including software packages such as Microsoft Outlook, Word, Power Point, Internet Explorer, Access, Excel, Timekeeping (ATAAPS), DTS, ARIMS and AIRSweb to prepare various documents
  • Perform the following office automation functions
  • Assist with the daily operation of the Nuclear Enterprise Directorate Front Office
  • Prepare briefing materials, papers, program plans, and other material
  • Provide technical review of documents


Keiser University - Lakeland Campus
2001 - 2006
School's Degree in Business Administration

Professional Skills

  • Demonstrates effective written and verbal communication skills with close attention to detail. Strong writing skills are required
  • Excellent skills to organize, prioritize and follow-through:proven ability to coordinate complex projects and other assignments is essential
  • Excellent administrative support skills and ability to perform well under a heavy workload, tight deadlines, and changing priorities
  • Excellent organizational skills; ability to prioritize and multitask and maintain effective, efficient workflow
  • Excellent written, verbal, and excellent organizational skills
  • Demonstrated project management skills for event planning, coordination and budgeting
  • Excellent communication, listening and speaking skills

How to write Administrative Support Specialist Resume

Administrative Support Specialist role is responsible for customer, organizational, interpersonal, administrative, microsoft, computer, organization, software, advanced, reporting.
To write great resume for administrative support specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Administrative Support Specialist Resume

The section contact information is important in your administrative support specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Administrative Support Specialist Resume

The section work experience is an essential part of your administrative support specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administrative support specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrative support specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Administrative Support Specialist resume experience can include:

  • Excellent formatting, writing, editing, and proofreading skills. (required)
  • Strong accounting and budgeting skills, including ability to gather and analyze budget data
  • Strong problem solving skills and the ability to handle a broader range of interpersonal contacts, including those at a higher level
  • Excellent written, reading, proofreading and oral communication skills
  • Excellent time management, planning, problem-solving, and organization skills
  • Excellent follow-through and multi-tasking skills

Education on an Administrative Support Specialist Resume

Make sure to make education a priority on your administrative support specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrative support specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Administrative Support Specialist Resume

When listing skills on your administrative support specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical administrative support specialist skills:

  • Good organizational skills; detail-oriented; capacity to prioritize by assessing situations to determine urgency and ability to make clear, timely decisions
  • Knowledgeable in creating an effective workflows and have excellent organizational skills
  • Strong technical skills and creativity in regards to efficiency and effectiveness
  • Good interpersonal skills and demonstrated ability to maintain a calm demeanor under pressure
  • Strong interpersonal skills with a keen sense of judgment and timing
  • Multi-task, focus and effectively manage competing priorities

List of Typical Experience For an Administrative Support Specialist Resume


Experience For Executive Administrative Support Specialist Resume

  • Strong scheduling, calendar management skills and attention to detail
  • Excellent customer service as well as outstanding oral/written communication skills
  • Excellent verbal and written communication skills with ability to deal sensitively with confidential material
  • Strong technical skills, and able to learn new technology and systems quickly
  • Chocolate experience desired or prior experience in food or pharmaceutical environment
  • Excellent computer skills; specifically, Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong customer service and interpersonal skills and the ability to interact professionally with peers, leadership and external contacts

Experience For Clinical Administrative Support Specialist Resume

  • Represent the company well with solid customer service skills
  • Outstanding problem solving and analytical thinking skills
  • Solid understanding of call center operations including the WFM cycle, phone system, IVR concepts, skill routing and related technology
  • Counsel subordinates on performance, attendance, appearance, and customer service skills
  • Strong attention to detail and ability to prioritize and manage competing demands
  • Effectively present information and respond to customer questions, both orally and written
  • Demonstrated experience with Google Applications, such as Google Docs
  • Work effectively with all levels of management and staff
  • Advanced planning and follow-up skills

Experience For General Administrative Support Specialist Resume

  • Experienced in training, coaching, and mentoring employees to improve individual's performance?
  • Experience in administrative functions to include scheduling, answering phones, data entry, etc
  • Experience in preparing correspondence, reports, track suspense’s, and other documentation using a Government personal computer
  • Capability to proofread completed documents for proper formatting prior to staffing for signatures
  • Flexibility to adapt to changing priorities and new computer systems

Experience For Program Administrative Support Specialist Resume

  • Schedules interviews for prescreened candidates prioritizing based on current branch needs
  • Capable of handling multiple tasks, meet deadlines, problem resolution & prioritization
  • Operate special office equipment (teleconference, live meeting)
  • Customer service experience, including interface with senior level leadership (internal and external)
  • Experience utilizing MS Office applications
  • Experienced in benefits administrative, retirement law, quality control/assurance and/or payroll?

Experience For Senior Administrative Support Specialist Resume

  • Experienced in benefits administrative, retirement law, and fringe benefit plans?
  • Describe your experience in supervision of employees; nature of supervision, work setting, number of employees
  • A total of at least 2 years of experience in the field of specialized expertise which included performance of the foregoing functions in the area
  • Exercise judgment and make decisions to promote smooth workflow and prioritization in the team and ensure that customer demands are met
  • Demonstrated ability to coordinate complex projects and other assignments and the ability to work on multiple assignments at one time
  • Receive and log problems with the facility, validate, and forward the to the facility contractor for resolution
  • Experience in a Army organization

Experience For Claims Administrative Support Specialist Associate Resume

  • Technology experience required, specifically working proficiency in Microsoft Office
  • Experience in a customer service and or Administrative Support Specialist role
  • At least three (3) years’ experience in support of DoD programs
  • Effective handling of Company’s confidential and proprietary information
  • Experience with purchasing systems such as Ariba and Oracle
  • Experience using Adobe Acrobat software
  • Significant related experience providing professional administrative /security support in a dynamic, high-tempo office environment
  • A strong passion for Tesla’s mission
  • Three to Five years administrative experience required

Experience For Research Administrative Support Specialist Resume

  • Extensive computer experience with proficiency in Microsoft Office applications is required
  • Proficient skill in oral and written communication to ensure high quality customer service, presentations and reports
  • Experience taking and transcribing meeting minutes
  • Experience using various software programs, including Microsoft Word, Excel, Power Point, and Access
  • Previous experience with accounting systems (i.e., PeopleSoft), purchasing & procurement, and travel coordination
  • Administrative experience supporting senior level staff or executives
  • Interpret and explain a wide variety of policies and procedures, varying from basic to complex, to the public, and to exercise good judgment

Experience For Mid-level Administrative Support Specialist Resume

  • Experience providing administrative and human resources support to military or government customers
  • Experience with staffing and coordination at the MACOM level
  • Currently possess 8 years of experience providing Administrative Support to a Department of Defense element
  • A strong command of English grammar, punctuation and spelling
  • Assess and prioritize scheduling for Manager's time
  • Experience with archiving and State Agency General Records Retention Schedule
  • Experience supporting a senior level-level executive

Experience For Icitap Opdat Administrative Support Specialist Resume

  • Experience running an office in a fast paced environment
  • Experience with web content editing
  • Reconcile daily reports by verifying validations and cash
  • Support the advocacy for college needs and priorities—to local, state, and federal funding agencies
  • Experience working with work order management software; WebTMA is ideal
  • Reviews forms for completeness and accuracy according to Retirement policies and procedures with strong attention to detail with the ability to multitask
  • Possess ability to be effective while multi-tasking
  • Demonstrate in-depth knowledge of the area of specialization, the program, process, and/or organizational operation

Experience For Program & Administrative Support Specialist Resume

  • Previous experience in defined benefit plans; working with fringe benefits
  • ) experience with workforce analysis required
  • Multi-task and adjust priorities in a dynamic and face-paced environment
  • Experience with CMMI, or other process improvement frameworks, and their associated activities
  • Relevant experience and/or training
  • 6 months of related customer service experience
  • Previous administrative support experience in a customer service environment

List of Typical Skills For an Administrative Support Specialist Resume


Skills For Executive Administrative Support Specialist Resume

  • Excellent computer skills including Microsoft Office, Workday, M2M
  • Excellent organizational, written and verbal skills in order to oversee the office and the student workers
  • Professional team player with excellent customer service skills
  • Self-motivated, self-started with excellent verbal and written communication skills
  • Strong interpersonal communication skills to include sensitivity, listening, judgment, decision making and empathy
  • Effectively prioritize assignments with accuracy while paying close attention to detail and follow-through

Skills For Clinical Administrative Support Specialist Resume

  • Strong organizational skills with the ability to multi-task in a high pace environment
  • Demonstrated ability to present information effectively in a manner that can be easily understood
  • Possess strong written and verbal communication skills with the ability to develop professional presentations and brief senior leaders
  • Strong technical communication skills, both oral and written
  • Analytical reasoning skills and a strong commitment to detail
  • Strong attention to detail and organizational, communication, and interpersonal skills
  • Excellent Follow-Through and Multi-Task Skills

Skills For General Administrative Support Specialist Resume

  • Demonstrated ability to draft correspondence and have exemplary oral and written communication skills
  • Strong MS Office skills. Word, Excel, PPT, etc.
  • Two yearsof general clerical experience, one year of whichincluded typing, word processing, or other experience generating documents; OR
  • Demonstrated experience in performing quantitative analysis (preferably dealing with U.S. government fïnance/accounting)
  • Critical thinking skills needed, along with the ability to identify resources and take a proactive approach to problem solving
  • Experience using databases and SharePoint sites. Experience managing SharePoint sites is desired
  • Previous experience with a Learning Management System (LMS) and Adobe Connect. Experience with MS Office, including Word, PowerPoint, and Excel

Skills For Program Administrative Support Specialist Resume

  • Prior experience working in a social work, counseling, or Human Resources environment
  • Advanced computer skills including troubleshooting of software problems and operation of other peripheral devices
  • Communicate effectively orally and in writing, in person and by telephone
  • High comfort level and demonstrated experience with computer applications including Microsoft Office, Microsoft Outlook, and Excel
  • Prior experience managing an office
  • Proven experience supporting multiple departments
  • Effectively use of the computer, scanner, fax copier equipment and other office equipment

Skills For Senior Administrative Support Specialist Resume

  • Possess working knowledge of SharePoint and Internet research skills
  • Experience working independently, determining and applying priorities and exercising discretion in communications, managing records, and security protocols
  • Prior experience calculating retirement benefits or working with retirement or other fringe benefits programs
  • Experience working with a variety of people providing excellent customer service
  • Related experience. Experience in international programming required
  • Skilled in using MS Office software and some experience with Quickbooks
  • Preferably 2 years basic administration skills in a manufacturing environment
  • Demonstrated ability to resolve problems by finding solutions that are effective, positive, and creative

Skills For Claims Administrative Support Specialist Associate Resume

  • Demonstrated experience coordinating events, such as conferences or workshops
  • Computer skills including Microsoft Word, Excel, PowerPoint, and Outlook and G Suite
  • Multi-tasks effectively in a fast-paced, dynamic work environment
  • Mastery of office administrative and organization skills
  • Demonstrated ability to organize and promptly process and prioritize varied assignments

Skills For Research Administrative Support Specialist Resume

  • Prior Experience with FERPA Regulations
  • Demonstrated experience working in a fast pace environmen
  • Strong initiative and a willingness to take a fresh look at practices and suggest more efficient/effective ways of performing tasks
  • Demonstrated proficiency in MS Word, Excel, PowerPoint and Outlook. SAP experience is an asset
  • Reviewing and validating supporting documentation (repossession, remarketing and bankruptcy invoices)
  • Experience in establishing and maintaining procedures and other controls necessary in carrying out assigned program activities
  • Experience researching project elements as well as supporting and coordinating projects
  • Experience working in fundraising for a complex non-profit organization, preferably in a higher education setting

Skills For Mid-level Administrative Support Specialist Resume

  • Experience in composing, typing and basic proofing of materials
  • Experience working in fund raising for a complex non-profit organization, preferably in a higher education setting
  • Operate and program a multi-line phone system, including screening/routing calls
  • Skilled at using word processing software to prepare documents?
  • Event planning experience; working with vendors and external/internal audiences
  • Experience assisting management in developing long and short range operational and program goals
  • Administrative experience working in a fast-paced volume driven office environment in which multitasking and proficiency in office administration are key
  • Experience working with college students in a flexible setting
  • Previous experience as a timekeeper using the KABA time keeping system or a similar system

Skills For Icitap Opdat Administrative Support Specialist Resume

  • Experience communicating professionally, both orally and in writing, with peers, management and customers; AND
  • Experience coordinating and advising on administrative matters within the office
  • Extensive experience in administrative support including conference, travel and meeting arrangements, report preparation and calendar management is required
  • Promotes effective time management when handling the GM, Human Resources schedule ensuring alignment of international calendars
  • Experience developing and maintaining spreadsheets in Microsoft Excel
  • Skilled at using spreadsheet software to prepare basic reports?
  • Experience in copyediting, graphic design & brochure creation

Skills For Program & Administrative Support Specialist Resume

  • Experience working in a Nuclear Facility (TA-55 PF-4)
  • Experience working in Information Technology or Healthcare industries
  • Experience negotiating with various levels of staff and management to solve problems
  • Experience working in an academic departmental office where direct contact with students is required
  • Multi-task, handle a fast-paced work environment, and adapt to rapidly changing priorities
  • Experience providing support at an intermediate level
  • Experience providing high-level administrative support and customer service in a professional office environment
  • Experience managing unmet customer expectations
  • At least five years of related administrative experience, preferably in an academic setting

List of Typical Responsibilities For an Administrative Support Specialist Resume


Responsibilities For Executive Administrative Support Specialist Resume

  • Strong problem solving skills and the ability to work both independently and as a member of a team
  • Possess excellent interpersonal skills, both oral and written, and the ability to work well with all levels of internal and external management and staff
  • Demonstrated interpersonal relationship and customer service skills
  • Excellent team player, organization and communication skills
  • Recognizes work related visits and appropriately responses using standard operating procedures and critical thinking skills

Responsibilities For Clinical Administrative Support Specialist Resume

  • Proficiency skills in MS office suite of applications: Outlook, Excel, Power Point
  • Strong analytical ability is required in order to gather and summarize data, find solutions to various problems, and prioritize work
  • Advanced level Microsoft Office Word and Excel skills
  • Administrative experience in an office setting
  • Answers, screens, and prioritizes phone calls
  • Writes, develops, establishes, updates, and implements administrative policies and procedures to ensure effective operations of the organization
  • Experience in preparing and distributing meeting agendas and minutes
  • Experience preparing travel and lodging arrangements
  • Experience applying laws, rules, policies, or procedures affecting assigned work

Responsibilities For General Administrative Support Specialist Resume

  • Experience working in Enrollment Management
  • Experience using a computer to input/retrieve data and generate information, documentation and/or data reports
  • Experience scheduling meetings with multiple attendees, conference rooms, etc
  • Experience with purchasing and invoices
  • Experience with DoD Customers
  • Significant domain experience and customer knowledge
  • Administrative Support and Project Coordination experience

Responsibilities For Program Administrative Support Specialist Resume

  • Demonstrated accuracy and thoroughness of work; monitors own work to ensure quality
  • Possess 1 year of experience in clerical operations
  • Experience in office services and customer service environment
  • Work with a variety of internal and external customers and provide excellent customer service
  • Experience in the use of office equipment

Responsibilities For Senior Administrative Support Specialist Resume

  • Years of clerical/customer service experience
  • Administrative support/customer service experience
  • Demonstrated ability to work with a diverse array of personalities and have the maturity to interact with students at all developmental stages
  • Previous administrative support experience
  • Set priorities and to be self-disciplined and consistent
  • Demonstrated ability to locate, analyze, enter, and interpret data contained in complex online systems (such as enterprise HR systems)
  • Plan, schedule and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of unit operations

Responsibilities For Claims Administrative Support Specialist Associate Resume

  • Extensive expertise with MS Word, Excel, and PowerPoint. Website content management experience is highly desired
  • Experience with Microsoft Office (Word and Excel)
  • Knowledge and experience using MS Office and other applicable office automation software that is authorized by Department of Defense (DoD)
  • Experience working with customer interface to include coordination of meetings, visits and phone triage
  • Ensure office equipment (i.e. copiers, fax, postage machine, etc.) operates at all times. Contact service techs for repairs and order supplies as needed
  • Prioritize tasks and take initiative
  • Experience in an administrative role

Responsibilities For Research Administrative Support Specialist Resume

  • Strong knowledge of PC applications such as Excel
  • Call center work experience
  • Electronic file / database management experience (ie: Med Net)
  • Prior work with Maxient Case Management software or other case management software
  • Or more of experience in administrative support type of role

Responsibilities For Mid-level Administrative Support Specialist Resume

  • Previous DoD or related civilian experience as a Security Support Specialist / Alternate FSO or Information System Security Assistant
  • Previous experience as a COMSEC Custodian
  • Experience. General office procedures. Account reconciliation
  • Providing administrative support to assigned staff by screening calls, directing hotline calls to appropriate staff member, sorting mail,
  • Scheduling meetings for Compliance Department staff, including conference room scheduling
  • Compiling, preparing, and maintaining background material related to meetings, events and travel
  • Inputting/modifying documents in Momentum system (credit card calls, training forms, requisitions, receivers)
  • Analyzing data using Microsoft Office programs
  • Coordinating and tracking follow-up to meetings, events and travel

Responsibilities For Icitap Opdat Administrative Support Specialist Resume

  • Scheduling meetings for Director, Nurse Scientists, and Cantor Center staff and providing logistical support
  • Making credit card purchases in accordance with government regulations; maintains supporting documentation; reconciles monthly statement
  • Coding and filing of data and reports
  • Meeting logistics and note taking
  • Communicating with sales reps and customers
  • Understanding of Ricoh Services Portfolio & Technology
  • Coordinating team travel arrangements
  • Working knowledge of Google applications (such as Gmail, Google Docs, Google Sheets, etc)

Responsibilities For Program & Administrative Support Specialist Resume

  • Composing written materials
  • Submitting PO Requisitions
  • Tracking contractors costs
  • Operating all equipment in the Center in support of day-to-day operations
  • Conducting database queries on systems such as NADDIS, MSQ, TOLLS, EVENTS, CSS
  • Coordinating departmental group meetings
  • Providing advice on procedures, reports, requirements, and other administrative matters necessary to implement office policies, directives, and instructions
  • Working knowledge of Lockheed Martin policies and procedures

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