Administration Representative Resume Sample

17 votes
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Ila Senger
66106 Sauer Harbor,  Los Angeles, CA
+1 (555) 327 6827

Work Experience

Senior Administration Service Representative
01/2016 - PRESENT
Los Angeles, CA
  • Flexible and adaptable to the work demands as advised by Administration Service Manager (or Administration Service Representative)
  • Ensure Errors and Omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales, through liaison with the Administration Service Manager
  • To support in the monthly/quarterly billing of the team’s clients
  • To support in the production of client Stewardship Reports and scheme event processing for your team’s clients
  • Basic Computer Skills including Excel and Word
  • Perform pension calculations desirable
  • For your allocated clients input into the preparation for both contract and fee reviews to increase profitability, review indexing annually and ensure all out of scope billing is managed at the time of request and recovered
  • Responsible for developing, drafting, writing and editing reports, briefs, proposals, and other documents in support of a client’s requirements
Account Administration Representative
12/2009 - 12/2015
New York, NY
  • Perform pensions calculations (with the guidance and support of your peers)
  • Enter pensions data and answer enquiries to the required standard using automated and non-automated manual/system processes across a wide range of member or scheme events
  • Respond to errors and ensure complaints are handled effectively
  • Schedule and plan all Chicago and Aurora location Inductions including facilitation and presentation of HR policies
  • Schedule and coordinate all new hire training programs and requirements
  • Continuously evaluate and improve processes as appropriate
  • Work with recruiter and HR business partner to ensure proper information regarding new starters is received
  • Send out new hire paperwork and ensure receipt
Acctount Administration Representative
07/2002 - 06/2009
New York, NY
  • Compile new hire paperwork and action as appropriate
  • Create new employee files
  • Enter new employees in the payroll, time and attendance and HRIS system
  • Coordinate relocation matters as needed
  • Administer and track online new hire training for assigned departments
  • Communicate effectively across multiple lines of operating teams and LOB’s
  • Able to navigate through internal and external computer systems including Microsoft Word and Excel, and have proficient PC keyboarding skills
  • Able to use acquired knowledge and willingness to learn new skills


University of Phoenix in Walker - West Michigan Campus
1997 - 2001
Bachelor's Degree in Administration

Professional Skills

  • Client and trustee liaison experience and ability to communicate effectively across multiple lines of operating teams and LOB’s
  • Check member work as appropriate to your skill level and experience Ability to coach other Administration Service Representatives
  • Experience of supporting the implementation of change
  • Two (2) years of recent customer service experience required
  • Working towards PMI qualification or equivalent (desirable)
  • Able to work as a contributing team member towards achieving the stated goals of managemen
  • Progression towards a pension industry standard accreditation / obtaining qualifications would be highly desirable

How to write Administration Representative Resume

Administration Representative role is responsible for events, software, acute, basic, engineering, administration, reconciliations, typing, liaison, excel.
To write great resume for administration representative job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Administration Representative Resume

The section contact information is important in your administration representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Administration Representative Resume

The section work experience is an essential part of your administration representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administration representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administration representative position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Administration Representative resume experience can include:

  • GCSE completion in mathematics and English (grade C and above)
  • Knowledge and willingness to learn about different schemes
  • Self develop Numerate

Education on an Administration Representative Resume

Make sure to make education a priority on your administration representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administration representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Administration Representative Resume

When listing skills on your administration representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical administration representative skills:

  • Flexible and work well in a changing environment
  • Responsible for talking with members and both inbound and outbound calls
  • Progression towards an pension industry standard accreditation / obtaining qualifications
  • Progression towards an pension industry standard accreditation / obtaining qualifications would be highly desirable
  • Progression towards a pension industry standard accreditation / obtaining qualifications is highly desirable
  • Able to calculate discounts extensions, additions, ratios and allocations

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