Account Supervisor Resume Sample

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Hollis Krajcik
6022 Veum Prairie,  Chicago,  IL
+1 (555) 340 2457

Work Experience


Senior Account Supervisor
10/2016 - PRESENT
Phoenix, AZ
  • Financial - Initiate and manage processes related to pricing, invoicing and budgets, to obtain the Group Director's approval. Oversee client program financial performance, working with assigned MXM business managers to understand and manage key factors driving profitability on accounts. Support the Group Director in developing new or renewal contracts
  • Manages processes related to pricing, invoicing and budgets; obtains Group Account Director’s approval. Supports the Group Account Director in developing new or renewal contracts
  • Contributes to growing the agency’s business by expanding existing client business, identifying potential prospects and participating in new business efforts as needed
  • Fully understands relevant aspects of our clients’ businesses, and generates new ideas on a proactive as well as an as-needed basis
  • Expert on the account, its industry, its business strategy, goals, position, and communication
  • Can manage the client’s budget, maintains billing and invoice tracking and understands the profitability of their accounts
  • St Shift - 38 hours per week
  • Drafting captivating strategic communications materials, including media outreach, blog posts, messaging, social content and digital amplification
Account Supervisor
06/2009 - 04/2016
Philadelphia, PA
  • Developing, formatting and assembling presentations that outline strategic communications initiatives that tie to business objectives
  • Lead group brainstorms to generate creative ideas that achieve client goals to stand out among the competition
  • Interacting with C-Suite executives to discuss strategy and business goals
  • Gains an understanding of the client’s business and product lines and utilizes that knowledge to establish credibility with client counterparts, and help drive recommendations based on the business goals
  • Gains an understanding of the client’s business and product lines and utilizes that knowledge to establish credibility with client counterparts, and help drive
  • Works with the Account Director and reviews and provides input on materials before being sent to client to ensure client’s marketing objectives are being met. Accepts and distributes client changes to internal team. Holds meetings with creative, production, analytics, social, digital and external parties
  • Coordinates with Account team to ensure consistency across agencies. Assists management with strategy development. Oversees day-to-day budget management and reports for related projects
  • Helps oversee Account Executive (to be hired). Assigns projects and helps define roles and responsibilities. Also helps foster environment for AE growth and success
Account Supervisor, Mccann
02/2007 - 04/2009
Boston, MA
  • Work with clients to uncover business needs and objectives, builds appropriate strategies, and identifies and implements process to help achieve client goals to build top-line revenue
  • Act as the agency’s expert on a given client and/or business capability
  • Partner directly with Senior Project Manager to client needs are being exceeded and ensure on time and on budget deliverables
  • Seek opportunities for growth and innovation within the current accounts
  • Provides single point of contact for Strategic Customers and Sales Staff for specific customer and/or project information
  • Serves as primary contact between Sales, customers and internal production operations
  • Assists customers at the request of or in the absence of sales
  • Develops project time lines and monitors to ensure on-time delivery

Education


Grand Valley State University
2003 - 2007
Bachelor's Degree in Marketing

Professional Skills


  • Excellent problem solving skills and analytical reasoning skills
  • Strong supervisory skills Exceptional organizational and communication skills
  • Strong writing skills, including experience writing financially-oriented news releases and presentations
  • Content creation experience and working knowledge of social platforms Superior oral and written communication skills; strong proofreading and editing ability
  • Strong project management skills and proven record creating reports and tracking progress
  • Strong strategic skills, a keen understanding of how to drive Digital/Social initiatives, and traditional production experience are desired
  • Experience leading multiple complex projects with many different facets with strong project management skills and highly detail-oriented

How to write Account Supervisor Resume

Account Supervisor role is responsible for communications, presentation, media, interpersonal, leadership, organizational, business, clients, strategic, editing.
To write great resume for account supervisor job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Account Supervisor Resume

The section contact information is important in your account supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Account Supervisor Resume

The section work experience is an essential part of your account supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account supervisor position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Account Supervisor resume experience can include:

  • Superior written and verbal communications skills along with the proven ability to consistently make sounds judgments and effectively motivate and manage teams
  • Strong project management skills with great attention to detail; top notch execution skills
  • Excellent interpersonal and verbal skills; writes and presents effectively
  • Demonstrates effective communication and creative problem-solving skills
  • Experience, solid analytical, verbal and written skills
  • Strong client relations skills with proven customer satisfaction

Education on an Account Supervisor Resume

Make sure to make education a priority on your account supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Account Supervisor Resume

When listing skills on your account supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical account supervisor skills:

  • Working on effective listening, and strong verbal and written communications skills
  • Prior agency experience running large Fortune 500 technology clients Proven project and account management experience
  • Effective listening, strong verbal and written communications skills
  • Strong presentation, writing, and editing skills, including the ability to communicate scientific data or information for a variety of audiences
  • Strong interpersonal and relationship building skills – working with clients from junior to senior levels as well as gaining trust of internal teams
  • Superior oral and written communication skills; strong proofreading and editing ability

List of Typical Experience For an Account Supervisor Resume

1

Experience For Senior Account Supervisor Resume

  • Outstanding organizational and time management skills, with a strong attention to detail
  • A solid grasp of public relations tools, business media contacts and superior research, writing and editing skills
  • Excellent negotiation skills, including the ability to manage multiple and conflicting needs to a mutually agreeable solution
  • Strong negotiation skills and aptitude for strategic selling
  • Strong problem solving skills; ability to work well autonomously and in a group
  • Possess strong planning, project management, communication and executional skills
  • Delegates effectively, setting clear expectations and deadlines and providing needed resources for project completion and monitoring progress
  • Effectively communicates customer expectations to Planning and Scheduling
  • Strong and applied experience in marketing and advertising, with expertise in digital strategy, media and technology
2

Experience For Key Account Supervisor Resume

  • Deep understanding of agency processes, capabilities and how to get work done effectively
  • Support day-to-day account management and serve as a primary point of contact for clients, addressing issues thoughtfully and effectively
  • Commit to continuous learning and improvement of leadership skills
  • Take an active role in the Clients business, anticipating Client needs and ensure sufficient resources in place to effectively manage those needs
  • Proven ability to multi-task and set priorities in fast moving environment
  • Demonstrates strong strategic planning and can provide client counsel for consumer and customer-related issues
  • Upbeat and flexible with great relationship building skills
  • Effectively plans and manages events (e.g., press conference, media tour, analyst meeting, etc.)
  • Proven experience successfully managing mid-size to large agency clients - both from a client service and a program execution perspective
3

Experience For Account Supervisor, Mccann Resume

  • Someone with proven working experience in Digital/Mass production and client service
  • Commits to continuous learning and building technical and leadership skills through training
  • Proven experience working with others to develop comprehensive campaigns
  • Effectively present the agency’s recommendations, points-of-view, or strategy documents to clients, taking a leadership role in their preparation
  • Experience working on digital projects or accounts with strong digital focus
  • Proven experience working with corporate and/or healthcare clients
  • Advertising agency experience, social media, search, event/promotional or account management experience required
4

Experience For Digital Account Supervisor Resume

  • Demonstrate strong understanding of digital landscape and develop them as part of the program solutions for clients’ needs
  • Proven experience in the healthcare space
  • Cultivating strong working relationships with client and internal departments
  • Marketing expert across multiple media with heavy broadcast experience; industry expert in client’s core businesses
  • Or equivalent experience in an account service or cross-functional producer role at an advertising agency or in-house advertising/marketing group
  • Skilled at developing joint/ shared agendas with peers, creating organizational energy and excitement and securing resource commitments for key initiatives
  • Assists manager with the day-to-day operations of the customer service area, including training and/or mentoring less experienced staff
5

Experience For Senior Account Executive / Account Supervisor Resume

  • Experience developing and executing brand marketing plans on a local level
  • Demonstrate tactical proficiency in media and stakeholder relations, including creating and driving outreach plans with other team members
  • Assist client in evaluating the effectiveness of developed marketing programs and determine next steps
  • Work independently and with the Marketing Director/Strategists to plan and execute effective marketing strategies
  • Relevant experience – can include brand management, marketing, advertising, account management
6

Experience For Account Supervisor, Digital Resume

  • Strong understanding of lead generation and content marketing in the B2B space
  • Experience crafting well thought out POVs and completing post-campaign reports that leverage data to build your insights
  • Familiarity with Milward Brown LINK testing of creative prior to airing
  • Extremely organized and has experience managing and executing multiple projects in a fast paced environment
  • Extensive Event Management experience (both large and small), working with catering, production, etc
  • Solid understanding of business and current marketplace in relation to the advertising realm and the financial industry
  • At least six years of relevant experience in Public Relations and/or Communications Marketing, preferably in an agency setting
  • Experience managing integrated marketing campaigns with budgets of $1M or higher (earned, owned and paid media)
  • Previous agency experience is desired, especially as it relates to working with healthcare clients and supporting digital health initiatives
7

Experience For CS Account Supervisor Resume

  • At least four years of relevant experience in Public Relations and/or Communications Marketing, preferably in an agency setting
  • Serve as lead point of contact for client and agency partners, to ensure alignment across Global Marketing experiences and efforts on an ongoing basis
  • Develop strong relationships with marketing clients
  • Client management experience at an ad agency traditional, interactive, or direct marketing agency
  • Previous experience pitching stories about consumer brands, products and services
  • Develop succinct, effective briefing documents for top-tier executives
  • Demonstrate tactical proficiency in media relations, driving both traditional and social media outreach plans
8

Experience For Account Supervisor, Technology Resume

  • Demonstrated acumen in development process for highly technical projects involving iPad, data feeds, CRM campaigns and/or complex portals
  • Build and maintain strong, lasting client, agency partner and internal agency relationships
  • Mentor junior staff to develop strong succession planning
  • Solid understanding of Agency and creative process
  • Track record of building strong Client relationships
  • Experience working with pharmaceutical clients required
  • Client management experience, at a traditional, interactive, or direct marketing agency
  • Strong knowledge of retail and shopper marketing, strategy, analytics and integrated campaign development
9

Experience For Account Supervisor, Xbox International Resume

  • Experience managing large project-based accounts is an asset
  • Experience working in a multi-vendor/agency relationship situation is an asset
  • Solid understanding of an agency and the creative process
  • Track record of building strong, long-term client relationships
  • Extremely organized with experience managing multiple projects in a fast-paced environment
  • Public relations experience with some of the time preferably in an agency setting
  • Proven ability to manage projects to successful and collaborative completion, overseeing multiple projects simultaneously in a fast-paced environment
10

Experience For Account Supervisor, Agency Inside, Brand ID Resume

  • Lead and energize a large, cross-functional team amidst extremely tight timelines and shifting client feedback/priorities
  • At least three years of crisis communications experience, preferably in an agency setting
  • Effective at working with cross-functional and remote teams
  • Initiates, tracks, organizes, prioritizes and monitors multiple projects through development, production and fulfillment
  • Demonstrates understanding of product/project specifications

List of Typical Skills For an Account Supervisor Resume

1

Skills For Senior Account Supervisor Resume

  • Excellent organization and communications skills, as well as the ability to set priorities and meet tight deadlines
  • Strong attention to detail and excellent follow-up skills
  • Strong and effective communication and presentation skills that tell a story
  • Leadership skills and ability to effectively lead and manage a team
  • Bring dynamic solutions and excellent written and oral communication skills
  • Strong decision-making, analytical and problem-solving skills
  • Have strong strategic and analytical thinking skills
  • Strong project management, multi-tasking and organizational skills
2

Skills For Key Account Supervisor Resume

  • Use strong creative instincts and develop superior selling skills to ensure best possible creative gets sold
  • Strong research and analytical critical thinking skills
  • Experience in marketing, public relations, and/or communications required, agency and prior supervisory experience required
  • Strong project manager and writing skills
  • Experience in marketing, public relations, digital interactive and/or communications required, agency and prior supervisory experience desired
3

Skills For Account Supervisor, Mccann Resume

  • Excellent written and oral communication skills including ability to write basic documents(Creative Briefs)
  • Strong Spanish-language skills (written and spoken)
  • Team leader and team player with strong communications and interpersonal skills
  • Presentation skills: experience leading client presentations and new business pitches
  • Strong PC skills, preferably using Excel, Word and Access
  • Strong relationship building and management skills of internal, partner and client stakeholders
  • Have strong interpersonal skills/ability to influence
  • Strong earned media and digital communications skills
4

Skills For Digital Account Supervisor Resume

  • Strong verbal and written communication skills to present new and unique perspective/ideas
  • Motivated self-starter, creative problem solver and great team player. Strong communication skills (written, verbal)
  • Manage several tasks at once with strong leadership and presentation skills
  • Establishes effective balance of advisory and advocacy skills with clients and the team
  • Strong project management skills and highly detail-oriented
  • Solid organization and follow-up skills
  • Strong organizational skills; able to multi-task various responsibilities
  • Demonstrate the ability to analyze market research, identify strategic issues, and effectively communicate findings
5

Skills For Senior Account Executive / Account Supervisor Resume

  • Demonstrate the ability to analyze market research, identify strategic issues, and effectivelycommunicate findings
  • Applying creative and strategic problem solving skills when challenges arise – bringing solutions proactively to the team for consideration
  • Outstanding detail, organization, presentation and writing skills
  • Existing relationships with business, political, trade media, and well-developed-skills in building and maintaining traditional and digital media relationships
  • Demonstrate a very strong understanding and acumen of the following
  • Previous experience working in an advertising agency with a solid foundation in digital / social media
  • Previous experience working in an advertising agency with a solid foundation in digital and mass disciplines
  • Advertising or marketing experience; agency experience required
6

Skills For Account Supervisor, Digital Resume

  • Advertising or marketing experience; agency experience required
  • Agency experience working on social marketing and fully integrated campaigns, preferably with CPG experience, if possible
  • Strong customer relationship experience, working in close partnership with key stakeholders including customers, distributors, internal functions
  • Demonstrates strong relationships among key departments and divisional personnel assisting any other departments in need, when required
  • STRONG PREFERENCE: Experience working with large teams across remote locations
  • Demonstrated track record of developing senior-level client relationships – client references a strong positive
  • Experience in experiential marketing or comparable experience
  • Five to seven years of experience encompassing investor relations/financial communications experience
7

Skills For CS Account Supervisor Resume

  • Demonstrates effective day-to-day leadership of the marketing team in terms of direction, opportunity identification and guidance
  • Strong experience driving cross platform content development
  • Five to eight years of public relations experience including project management and two years of basic supervisory experience
  • Between 4 – 8 years of proven leadership experience in agency setting
  • Work Experience: 2 years+ cosmetic background with training or sales experience
  • Seasoned client leadership and counseling skills
  • Client leadership and counseling skills
  • Continue to refine skills in strategy and the business planning process
8

Skills For Account Supervisor, Technology Resume

  • Effectively communicate advertising plans and activities as part of an overall plan and strategy
  • Cultivate strong, effective working relationships with vendors, teammates and project stakeholders
  • Strong knowledge of integrated media, and creative, with 1-2 years experience leading TV productions
  • Acts as the day-to-day manager of junior staff and actively works to grow and develop the skills and abilities of junior staff
  • Demonstrated experience with partnership development and community outreach
  • Have proven experience working with large, complex clients in fast-paced environments—focused primarily on social marketing
9

Skills For Account Supervisor, Xbox International Resume

  • Have proven experience leading teams in fast-paced environments
  • Have 6+ years experience in social media marketing and some experience in/familiarity with digital at-large (web, CRM, paid, content, etc.)
  • Effectively organize and manage multiple projects across multiple clients
  • Have exceptional organizational and written communication skills
  • Supervises, trains and mentors junior account services employees on both soft and hard skills
  • Actively work to grow and develop the skills and abilities of junior Agency staff
10

Skills For Account Supervisor, Agency Inside, Brand ID Resume

  • Communicate, present, and influence credibly and effectively
  • Proven management experience and the ability to create a climate in which others want to do their best
  • Keep VP current and taps into his/her skills as needed
  • Communications experience within consumer goods or services, lifestyle or entertainment brands
  • Keep Vice President and Account Director current and taps into his/her skills as needed
  • Effectively analyze results, interpret data, draw sound conclusions, and develop insightful and actionable recommendations
  • Build relationships and collaborate effectively with clients, agency partners, other departments and teams to successfully deliver quality work

List of Typical Responsibilities For an Account Supervisor Resume

1

Responsibilities For Senior Account Supervisor Resume

  • Demonstrating strong collaboration skills with internal teams building strong links with them
  • Excellent oral and written communication skills required, effective presenter
  • Strong digital strategy and content skills, with a proven track record working with large brands in the digital and social space
  • Strong client relations and problem-solving skills with the ability to approve work, scope and deliverables before submission to client
  • Strong writing and verbal skills mandatory
  • Strong media relations experience as well as a strong network of media and influencer (traditional and digital) contacts
  • Strong organizational skills, great attention to detail and ability to manage multiple projects at once
  • Strong verbal and written communications skills, proficient in content creation for both traditional and social media
2

Responsibilities For Key Account Supervisor Resume

  • Demonstrated superior writing skills
  • Experience in marketing, public relations, and/or communications required, agency and prior supervisory experience required
  • Demonstrated fiscal management skills
  • Leads by example; demonstrates proven strong work ethic
  • Strong presentation and interpersonal, verbal and written communication skills
  • Strong personnel management, organizational, time management and presentation skills
3

Responsibilities For Account Supervisor, Mccann Resume

  • Working with the delivery team to effectively manage agency capacity and deadlines
  • Managing budgets and timelines effectively
  • Experience maintaining good client relationships and delivering outstanding results
  • Strong and applied experience in marketing and advertising, with expertise in digital strategy, paid media and technology
  • Has approximately 5-7 years of advertising/marketing experience with at least 2 years of managerial experience
  • Strong analytical, problem-solving, prioritization and planning abilities
  • Experience in direct marketing and digital communications is a critical skill requirement
  • Solid understanding of the technology industry and solid grasp on the role social media plays within that industry
4

Responsibilities For Digital Account Supervisor Resume

  • Medical marketing or pharmaceutical agency experience with good exposure to market access
  • Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriatelyRemain calm despite high pressure situations
  • Know how to efficiently and effectively lead and execute CRM-based projects (including email; integrated digital projects and DM)
  • Clear, concise and expedient writing skills
  • Proven experience in managing large/complex projects and small teams simultaneously
  • Demonstrated experience with developing strategy and presentations to sell in new programs and initiatives
  • High-level customer service skills such as recognizing clients’ needs, responding promptly to requests, professionalism, collaboration, etc
  • Proven experience developing and working on high-profile, creative campaigns
5

Responsibilities For Senior Account Executive / Account Supervisor Resume

  • Experience in Public Relations with experience in the healthcare practice of an agency or corporate/in-house
  • Superb client relationship and management skills
  • Media relations experience as well as a strong network of media and influencer (traditional and digital) contacts
  • Above average political / relationship skills to navigate cross-organizational customer politics
  • Exemplary research, organizational, and communication skills
  • Proven ability to manage multiple projects as well as prioritize and multi-task in a fast-paced environment
  • Related work experience, 1+ years Business Leadership experience with digital or CRM background
6

Responsibilities For Account Supervisor, Digital Resume

  • Works with project management to ensure projects run smoothly, effectively and efficiently
  • Approximately 5 to 8 years of related industry experience: client services, agency, digital, and/or pharmaceutical experience
  • Intercept changes from multiple partner agencies and clients and triage effectively and efficiently
  • Effectively manage multiple tasks concurrently and meet deadlines
  • Experience Required: Three to five (3-5) years consecutive experience in transportation related customer service or customer relations
  • English and French communication skills are required
7

Responsibilities For CS Account Supervisor Resume

  • Leadership skills to drive for results
  • Prior experience on a technology client
  • Exceptional media relations skills, established technology or B2B contacts
  • 3 – 5 years of experience, ideally with at least 2 different client experiences in 2 industries (B2B, retail, CPG, tech, etc.)
  • Broadcast production experience and possesses a strong integrated background
  • Effectively plans and manages events (e.g., press conference, media tour, tradeshows, etc.)
  • Verbal and written communication and conceptual skills, as well as the ability to work within a team are required
  • Superior written and verbal communication skills and ability to communicate clearly and concisely
  • Effectively present ideas and solutions within the creative department and to our business partners
8

Responsibilities For Account Supervisor, Technology Resume

  • Address client issues thoughtfully, respectfully and effectively
  • Effectively work within account budget parameters and deadlines
  • Effectively communicate with project management and client teams
  • Above all else, an articulate, friendly, positive attitude, along with a strong work ethic (a good sense of humor is always welcome!)
  • 4 – 6 years of experience, ideally with at least 2 different client experiences in 2 industries (B2B, retail, CPG, tech, etc.)
9

Responsibilities For Account Supervisor, Xbox International Resume

  • Relevant industry experience and/or equivalent combination of education and experience
  • Keep Account Director current and taps into his/her skills as needed
  • Contributing to the creative process through the application of insights along with solid brief writing and creative evaluation
  • Existing relationships or the ability to quickly build effective relationships with influential media contacts
  • Understanding what makes for good digital and social media content and the ability to cross-promote
  • Demonstrating a strong presence and voice during client, multi-agency, and internal meetings
  • Experience working in a client facing capacity, from handling client queries, to taking full and conclusive briefs
  • Experience working in Account Management or a client facing project management role for an advertising agency or marketing firm
10

Responsibilities For Account Supervisor, Agency Inside, Brand ID Resume

  • Experience working within integrated cross-discipline teams including but not limited to advertising, media buying, digital, social, and experiential
  • Supervise staff by mentoring, motivating, coaching, and consistently providing effective feedback
  • Experience overseeing influencer campaigns from start to finish, managing talent and working with legal/contracting teams
  • Demonstrate understanding of the essentials of marketing and can drive and/or assist in the steps necessary to get a program/merchandising
  • Proven success pitching and delivering high-profile media stories and building relationships with tech media and influencers
  • Demonstrate proficiency in media relations, including creating and driving both traditional and social media outreach plans
  • Experience in marketing, advertising and/or marketing communications
  • Marketing and/or agency experience with at least 2 years in an online marketing capacity, including

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