Account Manager, Strategic Resume Sample

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Bettye Ward
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Work Experience


Strategic Account Manager, Enterprise Market
06/2017 - PRESENT
New York, NY
  • Develop and motivate channel partners capable of delivering division objectives. Team Leadership and collaboration
  • Drive vision and strategy to team by formulating effective plans
  • High level of collaboration in matrix and non-vertical organization is critical
  • Interact comfortably with the Strategic Account at senior management & executive levels, and convey Rockwell Automation’s products & services in a manner that demonstrates tangible economic value, linked to customer business drivers and key performance indicators, and based upon elements of competitive advantage, strategic positioning, shared goals & risks and profitability impact
  • Work with the Strategic Account to expand Rockwell Automation’s presence globally, and to deliver consistently across geographic boundaries
  • Client-facing account management experience
  • Knowledge of digital media landscape across French industry usage of cookies and publisher's advertising revenue goals and strategy
  • Familiar with RTB and the programmatic buyer landscape including ad serving technology and an understanding on how money moves from buyers to sellers
  • Strong process, management and analytical skills such as proficiency in Excel and Atlassian Jira
Strategic Alliance Account Manager
08/2014 - 04/2017
Chicago, IL
  • Learn and understand the assigned accounts’ extended business models and create offerings and solutions to meet customer goals
  • Match the VMware solution to the customer’s business needs, challenges, and technical requirements
  • Experience leading a team of professionals in sales campaigns that include Sales Executives, Field SE’s, Inside Sales, Field Marketing, and Professional Services
  • In a client-facing service role
  • In an ad operations or ad network operations
  • Fluency in English in required; fluency in French and/or German a strong advantage
  • Strong knowledge of adserving technology
Associate Strategic Account Manager
06/2008 - 03/2014
Boston, MA
  • Knowledge of ad networks and the online advertising industry in general
  • Willing and able to take full ownership of clients and their questions/issues
  • Flexible, startup mindset. Success in fast-paced environments, especially juggling multiple client deadlines
  • Strong process, management, and analytical skills
  • Proficient in Excel and spreadsheets and working knowledge of CRM like Salesforce.com
  • Strong academic credentials, preferably with a background in Computer Science
  • Day to day Account Management responsibility and cross functional partnership lead for a set number of strategic partnerships. Current partner list is available at www.snow.com/partners
  • Accountable for contractual (legal) compliance for respective sponsorship(s) under management

Education


Washington State University Vancouver
2002 - 2007
Bachelor's Degree in Finance

Professional Skills


  • Scripting skills with Java, Groovy, JavaScript and excellent analytical and procedural thinking skills
  • Strong Sales & Business Development experience, B2B selling expertise, Presentation & Negotiation skills
  • Proven selling skills including customer presentations, price quoting, closing and growing a sales territory,
  • Excellent presentation, speaking, writing and listening skills
  • Proven ability to work well as part of an extended sales team Strategic account planning and execution skills
  • Strong communication and clear thinking skills with the ability to synthesize complex issues into simple messages,
  • Proven executive (C-level) relationship building skills in a pharmaceutical or biotechnology environment,

How to write Account Manager, Strategic Resume

Account Manager, Strategic role is responsible for customer, analytical, b2b, business, modeling, database, training, presentation, marketing, retail.
To write great resume for account manager, strategic job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Account Manager, Strategic Resume

The section contact information is important in your account manager, strategic resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Account Manager, Strategic Resume

The section work experience is an essential part of your account manager, strategic resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account manager, strategic responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account manager, strategic position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Account Manager, Strategic resume experience can include:

  • Proven experience in forecasting and costing
  • Proven sales experience including strategic selling and negotiation in the Life Science market across a wide portfolio of products and service,
  • Database skills including SQL, data modeling & databases (MS SQL Server, MySQL, Oracle)
  • Strong preference for a mix of Digital Marketing, CRM, & other SaaS solutions sales experience
  • Experience with Boomi AtomSphere with strong understanding of XML, SOAP and REST based web services APIs, and HTTP communication
  • Previous experience selling capital goods

Education on an Account Manager, Strategic Resume

Make sure to make education a priority on your account manager, strategic resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account manager, strategic experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Account Manager, Strategic Resume

When listing skills on your account manager, strategic resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical account manager, strategic skills:

  • Excellent analytical and problem solving skills combined with the ability to quickly solve problems
  • Have excellent planning, communication and interpersonal skills
  • Strong project management, team leadership, and communication skills are required
  • Excellent oral, written and presentation skills, with the ability to make presentations to senior level executives
  • Possess excellent English language skills
  • Have a proven track record of driving online publisher revenue and building strong relationships within the UK and EMEA markets

List of Typical Experience For an Account Manager, Strategic Resume

1

Experience For Strategic Account Manager, Enterprise Market Resume

  • We are seeking proven, quota-carrying sales performers to help us grow our loyal customer base
  • In-depth understanding of the customer as demonstrated and communicated through a comprehensive account business plan
  • Solution sales experience selling CRM, ERP, or similar business applications
  • Knowledge of the Canadian Retail landscape; experience identifying unique and complex retail business challenges and solutions
  • Solution sales experience selling CRM, ERP, or similar business applications to large, complex enterprise organizations
  • Solution sales experience selling CRM, ERP, or similar business applications to large, complex enteprise organizations
2

Experience For Strategic Alliance Account Manager Resume

  • Experience selling at the "C" level and across multiple business lines
  • Experience with a focus on Sales/Account Management
  • Negotiates and manages contracts, programs, Product Experience Initiatives (PEI) and Value Models with the assigned account(s) to optimize business results
  • Understanding of web serving technologies, display advertising, and online revenue models a requirement
  • Providing training to all sales team members on strategy and product offerings
  • Conducting activities and interactions that deepen our strategic partnerships and Zoetis portfolio growth within assigned accounts
  • Support HQ partner team in driving cross-regional sales and marketing activities including account planning and contractual activities
3

Experience For Key Account Manager, Strategic Sporting Resume

  • Create and deliver a comprehensive annual sponsorship report outlining all rights and benefits received including marketing value and financial ROIs
  • Manage forecasting and funnel management for existing partners and new business pursuits
  • Multi-tasking ability to handle multiple time-sensitive projects while still being detail oriented
  • Territory: Federal Reserve, Fed Home Loan Banks, Fed Reserve BOG including agencies
  • Plans and facilitates new seasons range sell-in to existing and potential business
  • Visits and builds relationships with buying teams and store staff in accounts doors
  • Work closely with marketing to deliver the new engagement and retention plan
  • Drive new business funnel through a variety of hunting efforts
  • Advanced knowledge of acquiring schemes, their drivers, industry dynamics, interchange, competitor solutions and future product service deliverables
4

Experience For Associate Strategic Account Manager Resume

  • Advanced business acumen, technical knowledge and extensive knowledge in life sciences applications and technologies including microplate instrumentation
  • Comfort working in a highly collaborative, fluid work environment
  • Open and receptive to feedback, strives to excel in a role and is hungry for coaching on career development
  • Be proficient in IT tools, including MS Office (Excel, PowerPoint), CRM, Salsa/SAP
  • Responsible for the implementation of all contractual and non-contractual elements
  • Become knowledgeable and capable of professionally communicating to partners the broad and high level marketing plans and strategies for Vail Resorts
  • Executive level communications skill in order to communicate the needs of the partner to Vail Resort’s operations, marketing, sales & hospitality and vice versa
5

Experience For Key Account Manager Strategic Distribution Resume

  • Create and develop, in concert with the partners, fresh and innovative promotions in tune with our brand initiatives providing incremental value for both parties
  • Act as a single point of contact, facilitator and often times decision-maker for alliance partners pertaining to internal sponsorship requests (resort events, employee incentives, employee benefits). When appropriate, obtain additional sponsorship revenue, product and/or services from alliance partners above and beyond the contractual obligations
  • Experience in software sales
  • Manage and control strategic partner expenses against revenue in line with the department financial goals and objectives
  • Develop strong relationships with applicable 3rd party agencies for the support and guidance on behalf of Vail Resorts and the partner. For Example: creative agencies, resort communities, HOA boards, resort companies, municipalities, etc
6

Experience For Strategic Account Development Manager Resume

  • Consistently schedule time, both independently and with partner representatives, in our ski resorts, hotels, F&B venues, applicable operations including frequent overnight travel both in Colorado and out of state
  • Responsible for developing the executive relationship with C-suite in the assigned accounts
  • Significant track record of accomplishment selling in the enterprise, client-server market
  • Primary driver for all business within assigned accounts
  • Written and oral English ability
  • Evangelize the Internet's radical transformation of the custom applications market
7

Experience For Advertising Strategic Account Manager Resume

  • Territory: NE, ND, SD and AK
  • Create and drive revenue within a specified list of named Retail accounts
  • Utilize internal relationships to provide seamless account management, a united front to customers and ultimately enable the ability to quickly respond to customer requests or escalations
  • Define and Execute partner enablement and means to accelerate partner’s time to delivering the Boomi AtomSphere solution
  • Territory: Dept of Homeland Security (DHS) including agencies who support DHS
  • Bi-Lingual fluency in English and French required for this role
  • Deliver consultative Technical Support to an assigned portfolio of CyberSource’s strategic customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings
8

Experience For Strategic Technical Account Manager Resume

  • Understand and develop the clients’ technical e-commerce strategy, working with Sales and product teams to identify new opportunities within existing relationships
  • Achieve and maintain CYBS product / process knowledge expert status, to provide consultative payment guidance on CyberSource’s products and services from both a technical and software integration perspective
  • Proactively manage technical communications with the client’s senior executives, technical team, project team, and customer services team. Identifies and drives resolution both internal and external communication gaps
  • Maintain an excellent relationship and high customer satisfaction survey results with each assigned client through regular communication and face to face meetings, ensuring that the client’s technical questions and queries are met or managed
  • Solution sales experience selling CRM, ERP, or similar business applications into the enterprise
9

Experience For Strategic Account Support Manager Resume

  • Territory: Federal and Civilian Customers
  • Sell C-Level and across both IT and business units within Named Accounts
  • Territory: State of Iowa, Missouri and Oklahoma
  • Create and drive revenue within a specified list of named Finserv accounts
  • Territory: State of Iowa, Missouri & Oklahoma
10

Experience For Strategic Account Manager, Pubmatic Resume

  • Achieves and exceeds sales and profitability targets for all the accounts
  • Maximizes, maintains and defends the profitability targets of the brand across all accounts
  • Demonstrating the value of our portfolio through a thorough understanding of our customer’s needs segments they sell into and the steps necessary to demonstrate value
  • Effective use and data entry of all appropriate CRM functionality
  • Develops, coordinates and guides the Account(s) strategy, which is designed to position Zoetis as a “Trusted Advisor” and optimize revenue for all key products, within assigned Account(s)
  • Leads all aspects of the Strategic Account’s business plan development and execution
  • Provides insight to Zoetis management on account(s) market, business and growth strategies to assist in defining long term relationship strategies and supporting product promotions

List of Typical Skills For an Account Manager, Strategic Resume

1

Skills For Strategic Account Manager, Enterprise Market Resume

  • Excellent oral, written and presentation skills, with the ability to present to senior level executives within the customer and Johnson Controls organizations
  • Strong organizational, account management and people skills
  • Effectively balances “eyes of customer” with needs/capabilities of AN
  • Keen interpersonal, group facilitation and customer relations skills
  • Experience in a similar role, e.g., pitching, crafting, managing, & owning high level client/agency relationships
  • Strong knowledge of the meetings industry including an understanding of the various meeting types executed at Abbvie
2

Skills For Strategic Alliance Account Manager Resume

  • Solid understanding of the SaaS, PaaS, application and CRM selling space
  • Demonstrated success in achieving and/or exceeding sales targets and objectives
  • Experience calling into Healthcare, Life Science or Medical Device companies
  • Enterprise solution sales experience selling CRM, ERP, or similar
  • Consistent overachievement of quota and revenue goals w/ a strong upwards earning trajectory
  • Experience of successfully selling Enterprise Software deals into Energy & Utilities companies
  • Experience of successfully selling Enterprise Software deals into large Enterprise companies
3

Skills For Key Account Manager, Strategic Sporting Resume

  • Experience successfully selling Enterprise Software deals
  • Experience of successfully selling Enterprise Software deals into FOX and other Media & Entertainment accounts
  • Extensive experience in customer facing role(s),
  • Experience of working in a complex technical environment,
  • Experience interfacing with both internal team members and external customers as a part of a solution-based sales process,
  • Strong understanding of XML, SOAP & REST based web services APIs & HTTP communication
4

Skills For Associate Strategic Account Manager Resume

  • Drive division vision and strategy to team by formulating effective division and employee related plans
  • Enterprise solution sales experience selling CRM, ERP, or similar
  • Consistent overachievement of quota and revenue goals w/ a strong W2 track record of $200k+
  • Demonstrates the Decker’s values
  • Effective communication with wide and diverse audiences
  • Proven account management ability including developing strategies
5

Skills For Key Account Manager Strategic Distribution Resume

  • Strong team and collaborative working ability
  • Experience of successfully selling Enterprise Software deals into large Utilities companies
  • Experience of successfully selling Enterprise Software deals into large Enterprise companies and specifically into Amazon
  • Experience of successfully selling Enterprise Software deals into Apple
  • Experience of successfully selling Enterprise Software deals into large Automotive companies
  • Experience of successfully selling Enterprise Software deals into large Oil & Gas companies
  • Experience with enterprise integration tools, middleware technology & sys integration design
  • Account management/ sales experience
6

Skills For Strategic Account Development Manager Resume

  • Proven ability to organize, motivate, and direct people
  • Experience with CLM and report development
  • Understanding of local Healthcare System
  • Record of building and selling to valued C-suite and executive relationships across various lines of business
  • Track record selling Enterprise software solutions
7

Skills For Advertising Strategic Account Manager Resume

  • History of driving business in a strategic manner for both demand generation and deal execution
  • Deals with highly complex configurations including public cloud, specifically AWS
  • Minumum 3 years of leadership in a customer facing role
  • Develop and motivate business divisions and Reps capable of delivering division objectives. Team Leadership and collaboration
  • Extensive background in technology and platform solutions
  • Successfully sold into large Financial Services companies
  • Knowledge of the unique business opportunities and solutions within the Enterprise acount space
8

Skills For Strategic Technical Account Manager Resume

  • Build long-term working relationships with highly diverse functions in customers’ organization (c-suite, human resources, real estate, purchasing, facility management, trade unions, …etc.), specifiers (A&D), marketing and product experts and other relevant partners and dealers as part of a complex sales approach
  • Track record selling Enterprise software solutions into large Banks
  • Fluent English a necessity (Second language desirable)
  • Build long-term working relationships with highly diverse functions in customers’ organisation (purchasing, facility management, general direction etc.), specifiers (Architects and Designers - A&D), marketing and product experts and other relevant partners and dealers as part of a complex sales approach
  • Proficient use of IT supporting tools such as CRM, Outlook calendar, tablets, smartphones and confidence in interacting via webinars, living on video applications, virtual meeting tools, business applications
  • Successfully selling both application and platform technologies in an individual contributor role, including experience in leading a team selling effort. Experience selling into large, enterprise financial services accounts valued. Institutional banking experience highly valued
  • Consistent overachievement of quota and revenue goals with a strong W2 track record
  • Software sales experience in an individual contributor and management role, sales management experience appreciated but not a requirement. Experience selling into large financial services accounts valued
  • Proven experience building C-suite relationships
9

Skills For Strategic Account Support Manager Resume

  • Solution sales experience selling CRM, ERP, or similar
  • Solution sales experience selling CRM, ERP, or similar solutions
  • Experience as a Sales Leader
  • Boomi AtomSphere or other visual-based integration development/mapping tools
  • Industry Knowledge (Vertical or Customer)
  • In revenue operations or business analytics roles
  • Extremely proactive and biased towards action
  • Generates outbound calls on client leads, host customer headquarters visits, and occasional travel to meet with customers
10

Skills For Strategic Account Manager, Pubmatic Resume

  • Uses internal relationships to exceed customer expectations and provide support to the team
  • Engages and persuades technical, mid to senior level management up to executive level leadership
  • Works with Sales Engineers to ensure client receives most accurate and relevant proposals
  • Customer centric mindset, with the ability to interface with support team on a daily basis
  • Utilizes Salesforce, proposal tools, other sales utilities, CORE, Rackspace Customer Portal, & other account management tools
  • Energize, develop, and build rapport at all levels within an organization,
  • Examine business environment and develop/execute in response to business opportunities and needs is a significant benefit

List of Typical Responsibilities For an Account Manager, Strategic Resume

1

Responsibilities For Strategic Account Manager, Enterprise Market Resume

  • Coordinates with Field Force and Headquarters resources to effectively create and leverage synergies and opportunities between Marketing, Technical Services, the Field Force and the Strategic Account(s)
  • Build a solid foundation of advertising knowledge while developing strong business acumen to elevate conversations with clients
  • Experience selling Software (Cloud/SaaS/On-demand/on premise) or Social Enterprise solutions to a select few large Banking strategic enterprise accounts
  • Solution sales experience selling CRM, ERP, or similar business applications into the enterprise
  • A proven Account Development background
  • Focusing on State aspect of pub sec
  • Working with sales leaders and sales representatives to increase prospects and drive closure of opportunities
  • Team player and participant in developing and executing account plans for customers within assigned geographical area
2

Responsibilities For Strategic Alliance Account Manager Resume

  • Continue to test and develop the Top 100 proposition leading to being best in class
  • Industry expertise including HP products and positioning against competitive products or solutions
  • Provide competitive intelligence and represent needs of partners for existing and new product opportunities to key HP stakeholders and executives
  • Coach and delegate tasks to an Account Associate who is responsible for supporting all SAMs on account tasks
  • Coordinates within the account(s) to understand and interact with all levels of production, management, ownership, service, and leadership
  • Supports geographical customers assigned to area of coverage but headquartered with in other territories
  • Territory: DOJ to include ATFE, DEA, Bureau of Prisons, OJP - Office of justice programs
  • Strategic Sales Integration – Integrate sales activities into a working sales process. Ideally, this includes support and development of customer’s sales organization
3

Responsibilities For Key Account Manager, Strategic Sporting Resume

  • Deliver Strategic nationwide new account acquisition and account management across Top 100 Firms delivering on key metrics for partner and SMB sign ups to QuickBooks Online
  • Align and leverage across internal functions and manage key internal stakeholders to maximize our depth across Top 100 firms, e.g. work closely with marketing, setting clear objectives, sales and implementation to deliver on efficient and effective engagement and retention plan
  • Support and work with the wider sales team where existing relationships are in place or they can add value
  • Work and partner with key influencers in the Alliances to open up Top100 firms in the UK
  • Work with Intuit teams globally to develop cross border Top 100 firm relationships
4

Responsibilities For Associate Strategic Account Manager Resume

  • Work with key external stakeholders (software / app partners) to aid with engagement
  • Learn and share Best Practice in other geos / companies / industries to improve approach
  • Plan and forecast appropriately with regards to Top 100
  • Act as a trusted advisor to existing partners by demonstrating a deep understanding of their business drivers, organizational imperatives and customer experience challenges, and offer solutions utilizing effective sales strategies
  • Work with key partners to set annual sales goals based on assigned quota and work in unison with partner sales teams and marketing teams to develop action plans to meet set goals
  • Oversee partner business development, training, sales programs and co-op marketing efforts that increase HP's revenues and expand adoption of existing HP products through the channel
  • Territory: State of Mn and Wisconson
  • Create and drive revenue within a specified list of named Select accounts
  • Coordinates with Field Force and Headquarters resources to effectively create and leverage synergies and opportunities between Marketing, Techncial Services, the Field Force and the Strategic Account(s)
5

Responsibilities For Key Account Manager Strategic Distribution Resume

  • Create and drive revenue within a specified list of named accounts
  • Customer Support. Monitor site feedback. Monitor standard and escalated site issues. Provide education/consultation services to promote increased customer understanding, confidence and reliance on Elekta products
  • Call Handling. Assist other service staff in the handling of customer inquiries. Monitor cases to ensure SLA’s and/or other requirements are met. Drive cases to completion by ensuring the escalation process is adhered to
  • Customer Lifecycle Management. Plans for the future of the site, understands the needs and goals of the customer and builds a plan to achieve them. Ensures proper resources have been allocated and budgeted to meet future demands
  • Knowledge of the Toronto Enterprise landscape; experience identifying unique and complex retail business challenges and solutions
  • Create and drive revenue within a specified list of named Key accounts
6

Responsibilities For Strategic Account Development Manager Resume

  • Work in partnership with the Account Executive on the completion of a proposal received through the RFP process, including all steps around strategizing on the recommendation, developing assets, securing approvals, etc
  • When business is won, enter all relevant media plan information into the business systems of record for tracking, implementation, and billing
  • Own the template creation and client presentation for reporting both during and post-campaign
  • Collaborate closely with the Ad Operations team on delivering campaign success
  • Support the needs of the Sales organization to ensure team success
  • Own discovery conversations with clients to understand business goals, who the key players are on an account and build those relationships, collect feedback on campaign performance, secure additional dollars, be in the know on future opportunities
  • Always keep an ear to the ground on both Advertising industry knowledge and vertical specific knowledge – be seen as a thought leader both internally at BV and externally with clients
7

Responsibilities For Advertising Strategic Account Manager Resume

  • Collaborate with SaaS counterparts where we have a shared account, leverage each other’s expertise and client relationships to make progress within an organization
  • Review sales performance and account business with the Regional Sales Manager during weekly 1:1 meetings. Conduct at least five planned face-to-face sales calls per week (discuss client business issues, Steelcase insights or positioning products and solutions)
  • Develop and execute strategic account plans leveraging input and capabilities from Sales Support Resources, Products and Solutions Specialists
  • Drive sales at each account to deliver individual targets and focus on cross selling
  • Lead and own the planning and execution of strategy in collaboration with Sales Support Teams Products Specialists and WPC
  • Own and grow business within assigned accounts, increase our share of wallet and our gross margin
  • Utilize proven selling strategies, sales tools, workplace tools (POP interactive tool, …) and Steelcase insights to create opportunities within assigned accounts
  • Utilize insights and execute “plays” to differentiate Steelcase and create opportunities within targeted accounts
8

Responsibilities For Strategic Technical Account Manager Resume

  • Coordinate Account strategies with DBM to avoid overlap
  • Work across a networked organization to deliver results
  • Product range includes Radiology, Ultrasound and Life Care Solutions
  • Awareness of Bank’s payment and collection strategies and services
  • This is an intinerant / homebased Worker role
9

Responsibilities For Strategic Account Support Manager Resume

  • This is an itinerant / homebased Worker role
  • Multifunctional Account Team Leadership
  • Cultural Knowledge and Sensitivity
  • Command trust and respect internally and externally at all levels
  • Collaborate with teams within Salesforce and with our partner community
10

Responsibilities For Strategic Account Manager, Pubmatic Resume

  • Creative problem solver, open to transformation and collaborative mindset
  • Self-motivated, disciplined, and pays attention to details
  • Demonstrated ability to develop and implement go-to-market strategies and business models, engage external prospects and identify, develop, negotiate, drive and close new business opportunities
  • Independently draft and present partner deliverables, recommendations, and communications strategies
  • Demonstrates leadership and initiative in helping partners in successfully driving specialty sales in their end-user accounts - including helping to prospect and close deals as necessary

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