UX Researcher Resume Sample

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Francis Kautzer
7498 Guido Rue,  Dallas,  TX
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Work Experience


Lead UX Researcher
01/2017 - PRESENT
Chicago, IL
  • Drive research efforts on major projects that cross business orgs, with significant impact on the business: planning, conducting, analyzing, or presenting user research studies
  • Utilize a range of different methods, including contextual field studies, participatory design sessions, and concept and user experience evaluations – maybe even create some new ones along the way!
  • Help inspire and influence experiences that become a meaningful part of our users’ daily lives – including your own friends and family
  • Provide guidance to IT Infrastructure and Application teams on Architecture’s Frameworks, Patterns, Best Practices, and Programming concepts
  • A strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase
  • Real world experience designing, executing, and implementing the results of a research study
  • Quickly sketch and clearly communicate your ideas
  • General understanding of technology trends, specifically web and mobile application usage
  • BA/BS in HCI, Human Factors, Psychology, Statistics, Information/Data Science, or related field
UX Researcher
04/2013 - 09/2016
Houston, TX
  • Work both independently and within a team in the same location or in a remote setting when needed
  • Experience applying various research methods within different product development models
  • Knowledge of when to apply the right methodology based on business objectives and user needs
  • Demonstrable experience with multiple usability, field studies, and related research techniques
  • Proficiency with current tools for web and mobile product research
  • The ability to handle multiple concurrent projects
  • Several years of experience in the field of usability and user experience research and a relevant educational background
Junior UX Researcher
11/2009 - 11/2012
Philadelphia, PA
  • A passion for learning about the unique and interesting people that are our users
  • Experience running UI/UX or User Studies measuring both qualitative and quantitative data
  • Strong awareness of both Service Design and User Experience Design and able to plan research studies that can gather insights appropriate to each
  • Work both independently and collaboratively in a dynamic, hands-on and creative environment
  • Working knowledge of organisation culture
  • Proficiency in statistical analysis
  • Enthusiasm in utilising a diverse set of approaches to creative problem solving
  • Conduct Desk Research to identify trends in user behaviour within the finance sector and

Education


University of San Francisco
2003 - 2008
Science's Degree in Human Factors

Professional Skills


  • Strong observational analysis skills coupled with excellent verbal and written communication skills
  • EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS QUANTITATIVE/QUALITATIVE USABILITY RESEARCH survey Additional Skills
  • Demonstrated strong storytelling, presentation and leadership skills
  • Excellent leadership, communication and teamwork skills. he ability operate in a very fast-paced environment
  • Proven methodological skills including expert review, usability testing, playtesting, survey design, text & verbal analysis, and observational fieldwork
  • Strong communication, critical thinking, and creative problem-solving skills
  • Experience presenting qualitative and quantitative research results to engineers, designers, etc., including superior written, graphic, and presentation skills

How to write UX Researcher Resume

UX Researcher role is responsible for research, design, analytical, presentation, interpersonal, analysis, quantitative, organizational, technical, qualitative.
To write great resume for ux researcher job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For UX Researcher Resume

The section contact information is important in your ux researcher resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your UX Researcher Resume

The section work experience is an essential part of your ux researcher resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ux researcher responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ux researcher position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative UX Researcher resume experience can include:

  • Provides support for creating test stimuli - producing cards for card sorts, basic HTML clickpaths, or paper prototypes. Arranges testing materials - ensuring that there are an appropriate number of collated copies of moderator''s guides and participant demographics for the test and observation rooms
  • Strong project management skills to effectively manage multiple projects with multiple stakeholders
  • Strong communication skills and comfort interacting with and influencing stakeholders in varied roles and at varied levels of the organization
  • Strong organizational, writing, and verbal skills. Able to attend meetings, take notes, and ensure tasks are completed
  • Demonstrated facilitation or moderating skills
  • Quantitative research skills, with experience correlating quant and qual data

Education on an UX Researcher Resume

Make sure to make education a priority on your ux researcher resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ux researcher experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in UX Researcher Resume

When listing skills on your ux researcher resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical ux researcher skills:

  • Solid understanding of web analytics tools and strong quantitative analysis skills
  • Excellent storytelling and organizational skills to ensure that the results of your research have long-lasting impact
  • Experience working with design programs (Sketch, Adobe, etc.) and skills in creatively presenting research
  • Experience designing user experiences for mobile. Demonstrated passion for mobile, apps or development environments
  • UX experience (this could be design or research experience). Part of this experience needs to be working on a mobile application
  • Experience with Qualtrics, Optimal Workshop, UserZoom, usertesting.com or other survey or research tool experience good

List of Typical Experience For an UX Researcher Resume

1

Experience For Lead UX Researcher Resume

  • Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels
  • Strong communication skills Familiarity with Sketch App or similar design tools
  • Strong verbal and written presentation skills to communicate clear, concise findings and actionable recommendations
  • Strong moderation skills and methods for research facilitation and consensus building are better than chocolate
  • Strong Powerpoint skills along with MS Office Proficiency
  • Quantitative research skills, with experience correlating quant and qual data is ideal
2

Experience For Principal UX Researcher Resume

  • Strong interpersonal skills and ability to build and sustain internal and external partnerships
  • Excellent analytical skills, especially with regard to observation of user behavior
  • Demonstrable data driven design skills with a strong research portfolio
  • Excellent communication & collaboration skills and the ability to facilitate discussions
  • Experience in applied product research and 3+ years of experience with user experiences, such as enterprise or ads
  • Organizational skills to manage multiple projects with different deadlines and prioritize tasks independently
3

Experience For Junior UX Researcher Resume

  • Proven experience documenting customer insights, mapping workflows, and developing user personas
  • Basic UX design wireframing & prototyping skills
  • Hands on experience conducting user experience research
  • Experience with Google/Adobe Analytics, Web Trends, UserZoom, Validately, Smaply, JIRA, Slack, and other usability testing and analytical software
  • Prepare and effectively communicate bespoke reporting deliverables
  • Experience leading user research projects with a portfolio that demonstrates research plans and results that showcase your contributions and impact
  • Experience conducting research on complex user experiences
4

Experience For Associate UX Researcher Resume

  • Work experience in a User Experience Research role in an applied research setting
  • Proven success leading User Research projects with demonstrated impact
  • Experience in measuring user adoption, engagement, and retention a strong asset
  • Knowledge and experience in user experience design, including human-centered design principles, industry standards, information architecture and navigation
  • Demonstrated experience helping organizations improve their research methods
5

Experience For UX Researcher, Senior Resume

  • Effectively present and communicate test result insights and recommendations to stakeholders and digital teams
  • Demonstrated experience planning and executing of usability tests in short periods of time
  • A motivated thought-leader who can effectively innovate big ideas and communicate them
  • Experience in planning and conducting user research, particularly selecting the best way to validate a particular query from a variety of methods
  • Effectively communicate research insights to stakeholders and team members
  • Able to effectively plan a variety of research studies such as ethnographies, contextual interviews and usability testing
6

Experience For Senior Lead UX Researcher Resume

  • Communicate research results clearly and effectively to different teams and recommend concrete design decisions
  • Skills in project management and organization are key in identifying internal stakeholders to drive new process creation and awareness
  • A critical thinker who knows how to design valid tests and produce useful insights about user experiences
  • An effective communicator able to clearly articulate the importance of findings and demonstrate the value of results
  • Communicate results effectively to executive/management customers as well as associated groups
  • Four or more years of experience in User Experience Insights
  • Experience in user experience/ interaction design
  • Communicate clearly and effectively with stakeholders
7

Experience For Advisory UX Researcher Resume

  • Experience working in the user experience research field within a fast-paced software development environment
  • Experience as a UX experience researcher, usability lab manager, usability specialist, or equivalent UX role
  • Experience in applied product research or user experience research
  • Experience with usability and analytical software tools (e.g., UserZoom, Validately, Google Analytics) desired
8

Experience For UX Researcher, Survey Coordination Resume

  • Experience as a user experience researcher, interaction designer, information architect, or similar role
  • Demonstrated ability to plan and execute usability tests and other UX research, analyze data and provide specific, prioritized recommendations
  • Can-do attitude with the ability to solve problems creatively and effectively
  • Experience in user experience/ interaction design
  • Prior experience with MATLAB, R, C++, and/or Python
9

Experience For UX Researcher Summer Internship Opportunities Resume

  • Exceptional interpersonal, collaboration, organizational and communication skills
  • Adapt and innovate research methodologies and share with the team to help enrich the team’s skills and expertise
  • Facilitate execution of the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for different modules
  • Practical experience developing study designs, testing, analyzing, reporting, and presenting findings
  • Hands-on experience with lab-based user testing, remote testing, iterative prototype testing, concept testing, field research, and survey design
  • Experience writing research plans, scripts, taking notes, analyzing results and writing reports
10

Experience For UX Researcher, Accessibility Resume

  • Experience studying user behavior and opinion through user testing, contextual interviews, observation, surveys, A/B testing
  • Experience planning, conducting, and analyzing a broad range of qualitative and quantitative user research techniques
  • Demonstrated expertise with discovering, reporting, and presenting actionable insights for product and design teams
  • Support user experience research manager in planning, executing, and analysing data for strategic research projects as necessary
  • Extensive experience providing research and deep insights leading to compelling and quality interfaces
  • Experience with planning, executing and reporting results
  • Knowledge of user experience research tools and techniques (e.g., usability testing, heuristic reviews, card sorting, lo-fidelity prototyping methods, etc.)

List of Typical Skills For an UX Researcher Resume

1

Skills For Lead UX Researcher Resume

  • Strong written communication skills. Showing the ability to share your message directly and as simple as possible
  • Excellent project management, budgeting and resource management skills
  • Excellent interpersonal skills. The ability to easily develop rapport with research participants
  • Strong communication and presentation skills with the ability to convey meaningful insights to a range of audiences
  • Excellent interpersonal, communication, negotiation and collaborative skills
  • Excellent people skills/sensitivity and detail oriented demeanor
2

Skills For Principal UX Researcher Resume

  • Interviewing and user testing skills
  • Behavioral data-collection and Insert Wording analysis skills (e.g. designing, conducting, and analyzing data)
  • Exceptional storytelling skills, including the ability to communicate clearly and persuasively across different audiences and varying levels of an organization
  • Expert listening and interviewing skills
  • Great people and discussion facilitation skills to get users and teams thinking and talking
3

Skills For Junior UX Researcher Resume

  • Strategic thinking skills and understanding of people and organizations to ensure our research approach is optimal for all our stakeholders
  • Experience defining the target segments and personas of a product, prioritizing the different user variables
  • Professional moderating / facilitating skills
  • Experience defining and executing User Experience activities as part of a product/ application development team
  • Possess critical thinking- and problem-solving skills
  • A strong portfolio that describes your role and approach to researching and innovating user experiences
  • Experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services
4

Skills For Associate UX Researcher Resume

  • Experience working in the user experience research field within a fast-paced software development environment
  • Have a good understanding of qualitative methodologies as well as best practices and core principles of great user experience
  • A strong portfolio demonstrating past work experience and deliverables (e.g. surveys, user study designs, research reports, database queries, etc.)
  • Demonstrated experience in applying UX research to design concepts
  • Experience in conducting user experience research
  • Data analysis, report writing, and presentation skills
  • A proven track record of steering useable experiences across responsive web and native applications
  • A track record that demonstrates significant knowledge and experience in strategy, ideation, and product definition using disruptive design practices
  • Experience gathering insights from customers to inform design & business decisions as a user researcher, user experience designer, or similar role
5

Skills For UX Researcher, Senior Resume

  • Demonstrated team leadership and/or mentoring experience
  • UX Research / Digital Interaction experience with consumer facing digital products, websites and mobile experiences is highly desired
  • Summarize / visualize findings and help drive change by effectively communicating findings to product stakeholders
  • Strong awareness of both Service Design and User Experience Design and able to plan
  • A demonstrated commitment to User Experience Research as an essential part of the software development process and their own career
  • Relevant work experience with User Experience or Human-Computer Interaction teams
  • Work effectively with multidisciplinary teams to translate research findings into product improvements
6

Skills For Senior Lead UX Researcher Resume

  • Self-organized and proactive, with impeccable time management skills
  • 1-3 yrs of market research, qualitative research, interview skills or design research
  • Three to five years of relevant experience within a behavioral economics, User Experience (UX) interdisciplinary design & research function required
  • Experience in applied user experience product research
  • Great presentation and workshop skills
  • Experience as a User Experience Researcher or similar role
  • Collaborating with information architects, designers and user researchers to assess user experience on an ongoing basis and support organizational goals
7

Skills For Advisory UX Researcher Resume

  • Working with UX Designers, Product Managers and Engineers to prioritize research opportunities in a fast-paced, rapidly changing environment
  • Generating customer insights on digital experiences for online and mobile banking, financial education, product information, tools, and applications
  • Working experience of how to combine quantitative findings with qualitative research data in a product space
  • Categorizing customer feedback comments to identify trends, actionable feedback and insights into our customers’ experience on our properties
  • Supporting research studies led by Senior User Experience Researchers and our trusted research vendors
  • Experience planning, conducting, analyzing and reporting on user studies for discovery and evaluation; comfortable facilitating interviews
  • Practical experience developing study designs, testing, analyzing, reporting, and presenting findings
8

Skills For UX Researcher, Survey Coordination Resume

  • Experience in applied statistics including sampling approaches, experiments, modeling, and data mining techniques
  • A solid grasp of user-centered design, planning and conducting user research, user testing, rapid prototyping, and usability
  • Experience planning, executing, analyzing qualitative and quantitative research
  • Experience designing collaboratively and performing design thinking activities
  • Hands-on experience conducting a variety of research practices such as user interviews, user testing, and user surveying
  • Develop and maintain a solid understanding of competing products that exist in the market (competitive benchmarking)
  • Experience with qualitative methods such as usability testing, interviewing, focus groups, participatory design and concept testing
9

Skills For UX Researcher Summer Internship Opportunities Resume

  • Identify, prioritize, and plan studies before executing, synthesizing, and communicating your findings and recommendations
  • Knowledge of current and emerging web and mobile technologies; solid understanding of eCommerce, and an aptitude for learning new technologies
  • Skillful with planning, executing, and managing both generative and evaluative usability research activities and processes
  • Is responsible for maintaining and creating a strong customers community to leverage for usability testing feedback
  • Experience moderating and planning ethnographies, one-on-ones, panels and remote testing environments
10

Skills For UX Researcher, Accessibility Resume

  • Experience with planning, executing and reporting results
  • Experience working in an agile environment, updating tasks in scrums, meeting commitments to support multiple groups
  • Utilizes User Experience tools to conduct usability testing (surveys, card sorting, AB testing)
  • Some experience developing and maintaining design wireframes, mockups, and specifications as needed
  • Improvisation & Adaptability (handling pressure, changing priorities)Search Jobs US
  • End-to-end experience covering all aspects of research: study design, moderation, analysis, reporting
  • Demonstrated advanced level proficiency with moderated user testing and remote testing
  • Be a good listener, have a knack for noticing relevant behaviours when observing people, and are empathetic
  • Experience practicing UX research and/or human factors engineering

List of Typical Responsibilities For an UX Researcher Resume

1

Responsibilities For Lead UX Researcher Resume

  • Organizational skills, to work with the vast array of information gathered during and analysis and to cope with rapidly changing information
  • Demonstrated experience building a research roadmap; communicate and refresh on regular basis to ensure relevancy
  • Proactive time management skills and the ability to meet deadlines
  • Able to effectively plan usability tests and other research studies such as 1:1 interviews
  • Create personas, user flows, and process flows to effectively communicate user journeys and research
2

Responsibilities For Principal UX Researcher Resume

  • Practical experience developing study designs, testing, analyzing, reporting, and presenting findings
  • Experience working as a UX Researcher, or doing experimental design, data handling & analysis, statistics, and/or qualitative analysis
  • Interest in learning and perfecting your user experience research toolkit, and continuously evolving!
  • Strong understanding of strengths and weaknesses of different research methods, and when and how to apply them during stages of product development
  • Industry experience conducting user research using a range of qualitative and quantitative user methods
  • Experience with design tools, including Axure, Balsamiq, Invision, Proto. io or other similar tools for rapid prototyping
  • Dedicated UX research & testing experience working with mobile and desktop digital solutions
  • Experience doing research with managed clients where relationship building is critical part of every research touchpoint
3

Responsibilities For Junior UX Researcher Resume

  • Strong communication for engaging with users, project team members and other stakeholders
  • Experience in representing the user perspective
  • Experience in desktop, mobile or web application testing in both moderate and remote environments
  • Experience performing UX Research on software within an Agile SDLC
  • Experience working in Agile and/or Lean development methodologies
4

Responsibilities For Associate UX Researcher Resume

  • Experience developing in game engine environments (Unity/Unreal)
  • Experience in sound design and game audio middleware authoring (FMOD, wWise)
  • Online portfolio demonstrating user experience research process and deliverables (personal projects okay)
  • Demonstrated understanding of qualitative and quantitative research methods
  • Demonstrated understanding of core UX Design principles
  • Success leading user research projects with demonstrated impact
  • Experience conducting mobile usability studies
  • Experience with wireframe and prototyping tools
  • Partner with designers, product managers and engineers to prioritize research opportunities in a fast-paced, rapidly changing environment
5

Responsibilities For UX Researcher, Senior Resume

  • Experience with rapid usability testing methods such as RITE
  • Work with Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment
  • Experience do user interviews, usability, eye-tracking, surveys, etc
  • Experience running moderated or unmoderated studies
  • Experience working in a UX role ideally in a b2b company
  • Prioritize multiple projects with competing demands
  • Experience with Business to Business, Fin-Tech, or Advertising research
  • Extensive experience conducting usability tests
  • Experience with Business to Business or Advertising research
6

Responsibilities For Senior Lead UX Researcher Resume

  • Direct experience in an E-Commerce or consumer-facing environment
  • Experience in applied product research
  • Experience conducting heuristic reviews for complex application
  • This is a senior level position so best suits someone with 5+ years of experience delivering across all phases of research
  • Strong portfolio of IA/visual design work
7

Responsibilities For Advisory UX Researcher Resume

  • Experience with responsive design for Web sites/apps
  • Conduct independent research on multiple aspects of how users engage with novel products and experiences
  • Experience to communicate analysis and results to audience
  • Partner with UX and PM stakeholders to align on priorities and needs
  • Ideally 1-2 years of work experience in UX research
  • Desirable: BA/BS in Computer Science, Human-Computer Interaction, Cognitive Science, Information Science, related field, or equivalent practical experience
  • Have an eagerness to collaborate with designers, product managers, developers, and other stakeholders to prioritize research opportunities
8

Responsibilities For UX Researcher, Survey Coordination Resume

  • A strong grasp of how research leads and influences the design process
  • Desired: Experience with Google Analytics, Web Trends, UserZoom, Morae and other UX tools
  • Strong track record in UX research that had measurable impact on product improvements
  • Several years of experience in physical, web, mobile, product usability research
  • Experience with agile/iterative development and project management methodologies
  • Experience with qualitative methods (in-depth interviews, focus groups, contextual research, behavioural analysis)
9

Responsibilities For UX Researcher Summer Internship Opportunities Resume

  • Experience with contextual or ethnographic research
  • Experience with regulated medical product development (familiarity with IRB approvals)
  • Professional UX research experience
  • Experience as a usability practitioner
  • Experience in applied product research
  • Experience partnering with business and data science specialists for learning exchange
  • Experience using common research tools including remote research and survey tools
  • MA/MS Human centered design & engineering, human factors, psychology or related field or a BA/BS and substantial industry experience
  • Experience with SQL, Python, SPSS and remote usability testing tools, such as Keynote or UserZoom
10

Responsibilities For UX Researcher, Accessibility Resume

  • Internet, search and advertising experience
  • Evangelize the benefits and demonstrate return on investment of early and regular research across the company
  • Proven ability to translate findings into actionable product improvements
  • Retail/E-commerce research experience
  • Userzoom or Usercentric experience
  • Solid knowledge of user-centered design, UX research methods, experimental design, observational and field methods
  • Expert skill in data analysis for applied research
  • Experience with SPSS, STATA, or R
  • Experience with Google Analytics or SQL

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