Senior UX Researcher Resume Sample

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Work Experience


Senior UX Researcher
03/2018 - PRESENT
Detroit, MI
  • Work with product managers, designers, developers and partners to prioritize DaVita’s research needs in an exciting, growth-driven environment
  • Demonstrable experience with multiple usability and related research techniques
  • Proficiency with current tools for web and mobile product research
  • The ability to handle multiple concurrent projects
  • Several years of experience in the field of usability and user experience research and a relevant educational background
  • Demonstrable experience with multiple usability, field studies, and related research techniques
  • Execute research studies using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors
  • Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience
Senior UX Researcher / Strategist
06/2011 - 11/2017
Philadelphia, PA
  • Actively looking for ways to share insights with a broader internal audience on studies and latest industry trends
  • Define testable hypotheses that are relevant to the business and design approaches to addressing general user experience and product marketing questions
  • Turn quantitative insights into innovative solutions for future implementations
  • Investigate and socialize new technology, processes, and/or research approaches
  • Lead this initiative within the research team or ESI as a whole (e.g. accessibility, product market research, usability best practices)
  • Work closely with various stakeholders (e.g. product, design, development) to produce high quality, innovative designs that leverage research insights; contributes to the development of functional strategy
  • Experience driving best practices related to product research in their previous organization(s)
  • Quant: Knowledge of SQL, Excel, R or Python (or SPSS)
  • Proficient in MS Office suite – Word, Excel, PowerPoint, Outlook; strong written and verbal communication skills for research communication and design recommendations
Senior UX Researcher, Special Projects
09/2004 - 12/2010
Boston, MA
  • Experience working a problem from start to finish – defining the problem, identifying the data needed to address the problem, locating data, building the necessary model(s), and communicating the results
  • Data visualization and strong presentation skills (in addition to strong analysis skills) are key in this role to help support design decisions at scale
  • Experience creating best practices related to data science in their previous organization(s) and experience taking a business problem, identifying necessary data, designing an approach to analyzing that data, completing analysis, and visualizing those results to their teams
  • Identify existing data sources, retrieve them, and work with teams to get new data sources implemented. Relationship building and maintenance are key to success in this function of the role
  • Analyze data from various logical and experiential (e.g. phone, print, web) sources is required
  • Passion for customers and a demonstrated understanding of experience and conversion metrics is key
  • Social science research methods (e.g. usability, surveys, observation), qualitative and quantitative data analysis, foundational statistics

Education


University of Arizona
1999 - 2004
Science's Degree in Human

Professional Skills


  • Excellent written and oral communication skills, and engaging presentation and/or storytelling skills
  • Excellent communication skills including experience speaking to technical (engineering, architects) and business (product managers) audiences
  • Demonstrate excellent communication skills, both verbal and written, influencing at all levels, including presenting design solutions to senior stakeholders
  • Strong communication, writing skills, and experience interacting with stakeholders at varied levels of the organization
  • Strong communication skills and demonstrated success facilitating workshops/design sessions
  • Excellent communication skills, with strong ability to synthesize and communicate ideas visually, verbally, and in writing
  • Strong written and verbal communication skills, applied toward preparing, conducting, and reporting on a variety of research studies

How to write Senior UX Researcher Resume

Senior UX Researcher role is responsible for research, analysis, presentation, design, analytical, interpersonal, collaboration, leadership, visual, reporting.
To write great resume for senior ux researcher job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior UX Researcher Resume

The section contact information is important in your senior ux researcher resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior UX Researcher Resume

The section work experience is an essential part of your senior ux researcher resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior ux researcher responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior ux researcher position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior UX Researcher resume experience can include:

  • Creating data visualizations (e.g. using Tableau, Excel, PowerPoint), presenting findings and implications to stakeholder audience; actively looking for ways to share insights with a broader internal audience
  • Apply expertise to new approaches – identifying new and unique ways to address UX challenges via collaboration, skill acquisition, or novel approaches to existing challenges
  • Perform in-depth theoretical and experimental scientific and technological investigation toward the acquisition of new knowledge (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys)
  • Prepare comprehensive documented observations, analyses and interpretations of results including technical reports, summaries, protocols and qualitative or quantitative analyses
  • Interpret results from multiple sources using a variety of techniques, ranging from simple data aggregation via observational or statistical analysis to complex data mining or modeling independently
  • Strong presentation skills, applied towards the communication of priorities, plans, and results to various stakeholder groups

Education on a Senior UX Researcher Resume

Make sure to make education a priority on your senior ux researcher resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior ux researcher experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior UX Researcher Resume

When listing skills on your senior ux researcher resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior ux researcher skills:

  • Strong collaboration skills and solid instincts about when to hold the line on methodological rigor and when to adapt to the changing demands of a project
  • Strong collaboration skills and solid instincts about when to hold the line on methodological rigor and when to adapt to changing demands of a project
  • Accepts responsibility for own workload, planning, scheduling and prioritising work effectively
  • Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions
  • Experience leading user experience research projects in the gaming or mobile app space, or equivalent relevant experience
  • Strong client facing presentation and speaking skills

List of Typical Experience For a Senior UX Researcher Resume

1

Experience For Senior UX Researcher / Strategist Resume

  • Data visualization and presentation skills (in addition to analysis and research skills)
  • Strong prototyping skills with the ability to generate high fidelity mockups & prototypes that can be used to productize
  • Exceptional behavioral and analysis skills (e.g. designing, conducting, and analyzing data)
  • Effectively communicate customer insights to diverse audiences through writing and presentations, from partners to executives
  • Experience gathering insights from customers to inform design & business decisions as a user researcher, user experience designer, or similar role
2

Experience For Senior UX Researcher EY Intuitive Resume

  • A strong portfolio demonstrating past work experience and deliverables (e.g. surveys, user study designs, research reports, etc.)
  • Strong knowledge of user-centered design best practices and principles with hands-on work experience in multiple tools and techniques
  • Proven Experience in planning, preperation and management of UX Research studies in different countries
  • Proven Experience in defining processes with designers, product teams and other stakeholders how to implement UX Research into the product development process
  • Can share a solid portfolio showcasing his or her work, ideally ranging from usability testing methods to generating insights from large ethnographic studies
  • Contribute to effective documentation of research and testing including notes, photos, video and resulting analysis
  • Experience with all aspects of research, including study design, recruiting, facilitation, analysis, reporting
3

Experience For Senior UX Researcher, Special Projects Resume

  • Experience using a variety of research tools (such as UserTesting.com, Optimizely, Ethnio) and familiarity with recruiting and analytics suites
  • Experience collecting and analyzing user behavior through unmoderated experiments (A/B testing), in-person studies, remote studies, and the occasional survey
  • Experience leading and conducting user research studies, including usability tests, concept tests, ethnography, co-creation sessions
  • Hands-on experience with rapid prototyping and testing, usability testing, remote research, field research, and survey design
  • Experience facilitating design workshops and requirements-gathering research
  • Thrive in a fast-paced, challenging environment and can adapt to changing priorities and requirements
  • Experience with the management of usability labs and conducting usability testing or user research
4

Experience For Senior UX Researcher, Customer Returns Resume

  • Experience working with architecture and/or manufacturing products and services
  • Evidence of performing the following in at least two different medium to large organization on multiple products
  • Validate design direction through participatory design, early concept testing, formative and summative usability testing
  • Experience facilitating design thinking sessions
  • Experience doing qualitative and quantitative user research
  • Proven track record of using consumer insights to drive product strategy
5

Experience For Senior UX Researcher, Prime Now Resume

  • Strong focus on customer needs and being able to empathise with our customer base
  • Professional experience conducting research efforts for product development and/or complex business systems and applications
  • Communicate research results in an effective and compelling manner that influences decisions
  • Experience utilizing both qualitative and quantitative research methodologies
  • Experience: 3, Agile, Customer Interviews, Design Thinking
  • Demonstrated proficiency with in-house moderated user testing
  • Communicate research insights to the C&C team, stakeholders, and sometimes executives, ultimately improving design output and customer experiences
6

Experience For Senior UX Researcher, Netsuite GBU Resume

  • Experience creating study plans for discovery research
  • End-to-end quantitative research experience (survey design, survey execution, statistical analysis, reporting)
  • Desire to work in a lean, agile environment passionate about creating experiences for users
  • Solid understanding of the design process and how research is appropriately integrated at each phase
  • Experience working firsthand with UX design and software product teams
  • Immerse in the user’s environment and identifying new opportunities to improve their experience
  • Serve as an advocate for the user, helping to solve difficult user experience problems based on pain points and opportunities found in your research
7

Experience For Senior UX Researcher, Buyer Insights Resume

  • Statistics, market research, quantitative research methods, design strategy, prototype development and testing, product validation
  • Support design validation and/or iteration through iterative usability testing
  • Experience with online remote research tools (e.g. UserZoom, UserTesting.com, Optimal Workshop)
  • Experience with UX Research
  • Define the most important insights that drive seamless customer experiences and delight
  • Partner with cross-functional teams to create delightful and seamless customer experiences
  • Experience with quantitative research methodologies and lean experimentation
8

Experience For Senior UX Researcher, Seller Insights Resume

  • Work closely with the Analytics team and collaborates with Market Research to drive evidence based decision making
  • Experience in user research
  • Strong ‘can do’ attitude, enthusiastic, self-confident, positive and energetic team player
  • Strong empathy for our customers, and the ability to discover and define their business needs
  • A broad skill set of qualitative research methods
9

Experience For Senior UX Researcher Kelley Blue Book Resume

  • The desire to collaborate, with the ability to operate with minimal oversight
  • Lead a human-centered design process to create high quality user experiences
  • Designing and leading research studies and activities such as customer journey-mapping, usability testing, surveys, voice-of-the-customer, etc
  • Analyzing the outcomes of usability testing and user research and interviews, and making recommendations based on your findings
  • Analyzing, synthesizing and narrating customer insight in an actionable and meaningful way
  • Learning complex technological concepts, and then communicating them in plain language
  • Writing and presenting findings to internal stakeholders, such as Product Managers and the Executive Leadership
10

Experience For Senior UX Researcher Amazon Business Marketplace Resume

  • Collaborating and communicating across teams and roles
  • Facilitating research team planning and execution
  • Working knowledge of tools such as Qualtrics, UsabilityHub and UserTesting.com
  • Posting and managing live recruitment ads
  • Managing and maintaining Glu user research program panel
  • Reporting on insights from results and creating enhancement recommendations based on such
  • Recruiting across user segments targeting specific persona(s)
  • Exhibiting broad knowledge of qualitative research methods and how / when to apply them

List of Typical Skills For a Senior UX Researcher Resume

1

Skills For Senior UX Researcher / Strategist Resume

  • A strong team player with excellent communication skills and an ability to manage senior stakeholders
  • Demonstrate strong analytical and synthesis skills
  • Elicit ideas and buy-in through excellent listening, communication, and people skills
  • Strong interpersonal skills, ability to quickly build rapport, establish credibility
  • Strong behavioral data-collection and analysis skills
  • Strong ethnographic (observational) research and data analytical skills
  • High attention to detail; extremely strong written and verbal communication skills
  • Effective interpersonal, communication, and collaboration skills
2

Skills For Senior UX Researcher EY Intuitive Resume

  • Strong communication skills both written and verbal and ability to influence direction across all disciplines within the organisation
  • Exceptional behavioral data-collection and analysis skills, e.g., crafting, conducting, and analyzing all kinds of user data
  • A strong foundation of knowledge in UX research and practical experience of planning and executing a range of research and testing
  • Experience researching and developing experiences for global markets
  • Experience in research roles, conducting professional quality user experience research, incorporating both qualitative and quantitative methods
  • Experience in research roles conducting professional quality user experience research, incorporating both qualitative and quantitative methods
  • Experience working in the user experience research field within a fast-paced software development environment
  • Strong experience with UX, research, and testing methodologies
3

Skills For Senior UX Researcher, Special Projects Resume

  • A portfolio demonstrating superior design skills and deliverables from a user-centered design process
  • More than 5 years professional experience, with a least 3 years experience working with product teams and UX designers on software interfaces
  • Proven success leading user research projects with demonstrated impact
  • Proven experience in utilizing various research methodologies to tackle a wide variety of research questions
  • A strong portfolio demonstrating past work experience and deliverables (e.g. study plans, reports)
  • Solid track record of contributing to great experiences for consumers
  • Experience in product development, user experience, consumer insights or strategic planning
4

Skills For Senior UX Researcher, Customer Returns Resume

  • Exceptional oral, written and interpersonal communication skills including the ability to work with internal and external stakeholders
  • Exceptional analytical, reporting, and presentation skills to educate internal stakeholders
  • Experience leading user research projects with a portfolio that demonstrates research plans and results that showcase your contributions and impact
  • Demonstrate strong partnerships with UX peers, product managers, strategists, and executives
  • Prior experience working in SaaS, SMB software, or e-commerce applications highly desired
5

Skills For Senior UX Researcher, Prime Now Resume

  • Strong experience with design research, lean UX methods, design thinking, and ideation methods
  • Proven success leading User Research projects with demonstrated impact
  • Professional work experience conducting qualitative user experience research
  • Exceptional data-collection and analysis skills
  • Proven experience as a UX Researcher or similar role
6

Skills For Senior UX Researcher, Netsuite GBU Resume

  • Develop findings and insight and convey them effectively to multi-disciplinary teams
  • Nice to have "user zoom" experience (this is a tool that allows users involved in user tests to record their experience)
  • Related experience in user experience research
  • Work collaboratively inside a cross-functional team, effectively integrating your research into the product definition and design phases
  • Substantial experience in user experience research
7

Skills For Senior UX Researcher, Buyer Insights Resume

  • Clear leadership and collaboration skills
  • Skill in crafting the right research objectives mapped to most effective methodologies
  • Proven experience designing studies that address user behaviour and attitudes, fuel ideation and formulate better understandings of user pain points
  • Demonstrated experience with Healthcare IT UX concepts
  • Experienced digital consumer and experience evaluator
  • Skills in statistical analysis with familiarity with statistical packages used for analysis
  • Experience in physical product development, user experience, consumer insights and strategic planning
  • Identifying opportunities for improvement, and validating their impact through discovery and research methods
8

Skills For Senior UX Researcher, Seller Insights Resume

  • Educating and inspiring colleagues to create coherent user experiences across multiple environments and devices to improve customer conversion
  • Collaborating with product development teams and CXD architects and designers to develop methodologies that test competing design options, validate and
  • Collaborating with a multi-disciplinary team on user experience research approaches and execution
  • Extrapolating business needs and priorities from stakeholders
  • Understanding of online advertising and revenue models and experience with mobile research
  • Hands-on experience mapping out end-to-end customer journeys and running whiteboarding or wireframing sessions
9

Skills For Senior UX Researcher Kelley Blue Book Resume

  • Experience in synthesizing user researching and building collaborative relationships with product and engineering to drive product improvements
  • Experience planning, developing and conducting User Research and Testing
  • Hands-on experience researching, synthesizing, and analyzing qualitative & quantitative data
  • Extensive experience working closely with UX Design, Product, and Engineering teams on gathering and implementation of research recommendations
  • Experience with Product organizations, conducting qualitative research studies, including usability/user testing, surveys, and user interviews
  • Experience testing websites and software on a variety of platforms including iOS and Android mobile and devices
10

Skills For Senior UX Researcher Amazon Business Marketplace Resume

  • Experience running design thinking workshops
  • Experience designing and running original experimental research on digital products and services
  • Conduct qualitative and quantitative studies, including prototype validation testing, usability interviews, surveys, and experiments
  • Experience in empowering awesome in challenging environments
  • Experience with defining and reporting on product instrumentation or analytics data
  • Experience coordinating and directing design research projects and usability tests
  • Experience training peers and other team members in proper testing techniques

List of Typical Responsibilities For a Senior UX Researcher Resume

1

Responsibilities For Senior UX Researcher / Strategist Resume

  • Thought leader that mentors research team and helps direct priorities for research projects to ensure the most effective and efficient use of Kelley Blue Book’s investment in UX research
  • Behavioral data-collection and analysis skills, (e.g., designing, conducting, and analyzing all kinds of user data.)
  • Planning and executing customer research throughout the design and development lifecycle, from early strategic direction through post-release validation
  • Experience with project management, including setting schedules and delivering to those schedule
  • Experience planning and conducting lab usability evaluations, field studies, heuristic evaluations, surveys, and participatory design methods
2

Responsibilities For Senior UX Researcher EY Intuitive Resume

  • The desire to improve the end-to-end customer experience, empathizing with and representing the user
  • Hands-on experience conducting UX research with a focus on ethnographic methods in a product based setting
  • Actively find opportunities to improve the user experience and better serve business needs using research
  • Experience with UX Design tools (OmniGraffle, etc.) and interactive prototyping tools (ideally Axure)
  • Experience with design thinking and agile development and understand how design research fits within these frameworks
  • A portfolio of past design and research work experience, deliverables demonstrating proficiency and judgment, and ability to deliver results
  • Be an advocate for the end user by skillfully stating uncomfortable truths to your team when necessary
  • Experience recruiting participants
  • Familiarity with web, living room (10ft experiences), and devices UX design and technology
3

Responsibilities For Senior UX Researcher, Special Projects Resume

  • Experience working in HCM, Payroll, HR or Enterprise Software
  • Experience working in a lean or agile delivery environment
  • Hands-on experience architecting complex websites, mobile apps, or product dashboards
  • Hands-on experience with moderated and unmoderated testing tools & methods (like interviews, surveys, live observation, card sorts, and usability tests)
  • Hands-on UX research experience
  • Retail /e-commerce UX research experience
  • Case studies that show how your insights led to great experience design
  • Masters or broad experience in HCI, Information Design, Industrial Design, etc
  • Excel in a fast paced agile environment, adapts to shifting urgencies, manage multiple priorities and meet deadlines
4

Responsibilities For Senior UX Researcher, Customer Returns Resume

  • Consolidate research findings, often from multiple sources, into a short, concise, actionable story for partners and product teams
  • Contributing to our UI guidelines and their maintenance
  • Contributing to the development of personas and use cases
  • Framing of the problem to be solved
  • Collaborating with designers and client stakeholders to make informed design decisions
5

Responsibilities For Senior UX Researcher, Prime Now Resume

  • Utilizing insights to inform concept generation, product and business requirements, design updates and market strategy
  • Educating clients on the value of primary research to support key initiatives
  • Help develop and maintain UX/UI testing standards and guidelines for methodology usage, testing materials, test planning, recruiting and test preparation
  • Share research findings by creating and distributing compelling, impactful reports and presentations
  • Clear understanding of creative processes, including storytelling
  • Setup test equipment (laptops, devices, streaming, video capture) in challenging environments i.e. not in lab
  • The ability to influence and support in a positive way without needing to take over everything
6

Responsibilities For Senior UX Researcher, Netsuite GBU Resume

  • Comfort conducting usability testing outside of a lab
  • Identify appropriate methodologies for testing based on research questions, timelines, and resourcing
  • Conducting and leading strategic user research projects
  • Portfolio that includes examples of leading strategic research with significant business outcomes as well as creating long term research plans
  • Contributes to management of usage analytics and Voice of the Customer solutions, mining usage data, and communicating findings to stakeholders
  • Work cross-functionally with design, product management, content strategy, engineering, and marketing
  • Strategic, business-building approach to UX research with a passion for translating data into bottom-line impact
  • Passion for understanding the latest learnings and innovations in behavioral science, research methods, and UX design and applying these to your work
  • Create screeners, manage recruiting process that target the right users
7

Responsibilities For Senior UX Researcher, Buyer Insights Resume

  • Conduct concept and usability testing, document results and create insights and recommendations
  • Spot opportunities and do something about them
  • Practicing usability and ethnographic methodologies
  • Drive a variety of research projects ranging from usability studies to the more strategic insight work
  • Work directly with cross functional executives to optimize research timing and efforts
  • Outdoor gear expertise including knowledge of goggles, eyewear, helmets, or performance apparel, highly desired
  • Administer and conduct all studies, managing all pre-and-post communications with stakeholders
  • Keep up to date on latest research and usability testing best practice and competitor activity
8

Responsibilities For Senior UX Researcher, Seller Insights Resume

  • Flexibility and happy to work in a pressured environment, to tight deadlines and often juggling many tasks at once
  • A focus on results, an understanding of what it takes to move the dial and the measurements in place for tests and updates to understand and assess the impact
  • Occasional travel spanning 2-5 days (<10%)
  • Commitment to advocating for our users
  • Familiarity with WCAG 2.0 guidelines, and a value for designing inclusively
  • Facilitate user research guide more junior team members in facilitating
9

Responsibilities For Senior UX Researcher Kelley Blue Book Resume

  • Determine if vendor is appropriate for continuing work
  • Create postmortem document to ensure issues are documented before sharing with team
  • Collaborate with other team members present for research to gather themes found in testing
  • Work cross functionally with teams to shape and execute research plans based on business needs and growth initiatives for both existing and new offerings
  • Inspire and mentor members of the team, providing consistent feedback to help strengthen and extend team capabilities
10

Responsibilities For Senior UX Researcher Amazon Business Marketplace Resume

  • Provide tours showcasing the equipment and research methods used in the state-of-the-art labCreate proposals for research work on various projects
  • Collaborate with product and design team to identify opportunities for research to help develop deep understanding of our customers
  • Apply the best method or mix of research methods based on product goals, timeline and resourcing
  • Leading strategic user research projects
  • Leadership and strategic thinking to establish and promote new research processes and initiatives
  • Capacity for speaking at UX events
  • Conduct and moderate user research, qualitative and/or quantitative, with rigor while ensuring participant comfort
  • Conduct research using a wide variety of qualitative and quantitative research methods and tools; recruit participants for online and in-person studies

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