Technology Trainer Resume Sample

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Louvenia Deckow
862 Martina Lights,  Chicago,  IL
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Work Experience


Senior Technology Trainer
12/2016 - PRESENT
Dallas, TX
  • Communicate effectively, both verbally and in writing, and to work effectively with a wide range of clients using advanced analytical, business acumen and critical thinking skills
  • Effective presentation skills and the ability to resolve complex problems and issues
  • Strong verbal and written communication skills with a focus on rapport building, listening, and the ability to deliver effective training programs
  • Demonstrated ability to train adult learners and novice computer users required
  • Provide classroom and desk-side training
  • Conduct new hire training as a part of the Firm’s onboarding process
  • Manage curriculum development and implementation of training of the Firm’s applications. (Thompson Reuters Elite and ProLaw, Microsoft Office, iManage Desksite, BigHand Create Suite, Accuroute Fax, Nuance PowerPDF and ChromeRiver)
Technology Trainer
03/2010 - 07/2016
San Francisco, CA
  • Design, develop and deliver training strategies that are engaging, innovative, and meet learning objectives
  • Plan and coordinate training schedules and activities
  • Travel occasionally to other locations to lead classroom training sessions
  • “Walk the floor” and engage with our secretarial staff to help identify and resolve issues involving document preparation and process flow
  • Work in tandem with the training staff and the helpdesk staff to resolve issues and find solutions for the workforce
  • Work with Director of Human Resources and Director of Professional Development to adjust and improve the curriculum
  • Participate in software testing and evaluation
  • Object-oriented design and development experience
Technical Expert, Welding Technology Trainer
02/2008 - 02/2010
Houston, TX
  • Experience designing, creating and delivering technical training to software engineering audiences
  • Communicate abstract programming concepts
  • Experience embracing and promoting new technologies
  • Work with Manager as key contact between technology partners and the business to ensure that technology release
  • Conducts trainings for Patterson software offerings
  • Maintains knowledge of current and new Patterson software products
  • Creates presents training regarding Patterson software products
  • Presents information using a variety of instructional techniques and formats

Education


University of Phoenix - Gardena Learning Center
2003 - 2007
Bachelor's Degree in Technology

Professional Skills


  • Excellent verbal and written communication skills as well as strong interpersonal and relationship building skills
  • Excellent communication skills with users at all skill levels
  • Confident, dynamic, and engaging presentation skills with experience speaking in front of large audiences
  • Demonstrated research, analytical, creative problem-solving, questioning, and feedback skills
  • Proven presentation skills in a variety of formats ranging from hands on to seminar style
  • Organizational skills with the ability to handle multiple assignments, due dates and priorities
  • Excellent group presentation and facilitation skills

How to write Technology Trainer Resume

Technology Trainer role is responsible for training, presentation, events, multimedia, travel, digital, research, design, database, integration.
To write great resume for technology trainer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Technology Trainer Resume

The section contact information is important in your technology trainer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Technology Trainer Resume

The section work experience is an essential part of your technology trainer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology trainer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology trainer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Technology Trainer resume experience can include:

  • Recognize individuals training needs and how to respond effectively
  • Problem-solving skills and ability to multitask
  • Previous experience creating and maintaining a training curriculum in another position
  • Training experience, to include training content development, schedule management, and training delivery (both in-person and remote)
  • Experience developing training materials and teaching end users
  • Conduct needs analysis to determine training needs and priorities to ensure new training implementations meet the needs of the organization

Education on a Technology Trainer Resume

Make sure to make education a priority on your technology trainer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology trainer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Technology Trainer Resume

When listing skills on your technology trainer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical technology trainer skills:

  • Demonstrated ability to work effectively with diverse groups, handle multiple priorities, and work under pressure
  • Solid project and time-management skills
  • Customer-centric mindset, with excellent customer service skills
  • Use media effectively as part of a presentation or dialogue
  • Knowledge of learning management systems and web delivery tools, including experience using these to facilitating a training program
  • Experience developing and designing e-learning curriculum using a standard development tool like Camtasia, Captivate, etc

List of Typical Experience For a Technology Trainer Resume

1

Experience For AM Technology Trainer Resume

  • Conduct needs assessment of training and resources and identify skills or knowledge gaps needing to be addressed, then fill those gaps
  • Previous experience hosting hands-on, live training in front of groups of 60-400 attendees
  • Previous experience hosting online training/webinars
  • A passion for training, large-scale public speaking, and an engaging, outgoing personality
  • Maintain updated curriculum and resource database and training records to include versioning
2

Experience For Technical Expert, Welding Technology Trainer Resume

  • Create Marketing materials for Training Department initiatives
  • Publish and maintain a training program schedule to cover a 12 month period of time
  • Organize training into curricula so that courses can be accessed by the firm employees who require or desire the specific training through the Learning Management System (LMS)
  • Lead the design and development of instructional and supporting materials
  • Understand the different roles/personas of various end users, including bankers, business managers and various administrative staff
3

Experience For Technology Trainer & Graduate Writing Coordinator Resume

  • Work with SMEs to ensure quality, accuracy and consistency of training content
  • Monitor the results of the Training Department initiatives
  • Other tasks needed to support the goals of the Training Department
  • Gain proficiency in the various applications that the technology team builds and supports across desktop, web and mobile environments
  • Collect end-user feedback for the broader technology team to incorporate into future design/enhancements
  • Establish dynamic training curriculums for the RE/MAX network to be continually educated as new products and tools are available while ensuring consistent messaging and business application are included across all RE/MAX training
4

Experience For Senior Technology Trainer Resume

  • Host and conduct a variety of training and presentations to be delivered live in-region, online, and at large-scale events, regularly adjusting training tone to fit audience segment
  • Develop and produce in-depth, technical, engaging, instructional and educational resources (including live and virtual presentations, handouts, videos, learning tracks and online quizzes)
  • Proven record of success in a similar role
  • Build and grow professional relationships
  • Leads onsite seminars

List of Typical Skills For a Technology Trainer Resume

1

Skills For AM Technology Trainer Resume

  • Experience using project management, CRM systems, and ticketing applications
  • Experience delivering technology-related training for a NYS public sector application
  • Software training experience
  • Experience working with applications in a law firm
  • Experience in application training
  • Coachable, with strong communication with fellow employees and management
  • Demonstrated ability to learn and to create an atmosphere to motivate others to learn
2

Skills For Technical Expert, Welding Technology Trainer Resume

  • Working knowledge of legal office procedure and processes
  • Proficiency in developing and delivering various training materials and modalities, including in-person, virtual and digital training
  • Assist with the creating and maintaining training materials, including tip sheets, user guides, eLearning courses and SharePoint pages
  • Supports the FCRTL in maintaining and delivering the day to day advisor training schedules within the HO Training Governance framework
  • Maintains and supports Ancile uPerform system including training others in the use of templates, publishing standards, and authoring tools
  • Design and develop training curricula and content; including class schedules and structures, presentations, digital & print guides, eLearning tools, & videos
  • A positive, outgoing and engaging outlook with regards to training
  • Use a variety of learning and training concepts and principles required as well as knowledge of adult learning
3

Skills For Technology Trainer & Graduate Writing Coordinator Resume

  • Deliver internal training on new software systems being rolled out at headquarters
  • Background in eLearning development tools using products like Adobe Captivate, Camtasia or similar software
  • Provides one-on-one training on use of Lotus Notes, setting up a PC, how to navigate and find information on-line
  • Keeps current on developments in area of expertise by reading journals, books, magazine articles, and other continued learning opportunities
  • Deliver various forms of training, including in-person and virtual instructor-led
  • Ensure adequate tracking/metrics of training and work with the technology team to measure impact/ROI
  • Solid working knowledge of the following: Windows, Desksite or equivalent DMS, Microsoft Office, SharePoint, Best Authority, Intapp Time (Billable Time Tracking) and Workday (HRIS)
  • High productivity, strong work ethic, commitment to meeting deadlines
  • Strong understanding of and desire to learn new technology
4

Skills For Senior Technology Trainer Resume

  • Prepare and deliver training sessions for special events (Conference, Convention, Regional events, etc.)
  • Clearly complex information and express it in an understandable format both verbally and in writing
  • Understand and implement general and best training practices and standards
  • Dynamic and engaging personality – the ability
  • Adaptable to changing delivery environments and content, at times with little or no advanced notice
  • Adapt content to the target audience or to suit to the training delivery method
5

Skills For Financial Centre Technology Trainer Resume

  • Provides just-in-time PC trouble shooting to resolve first level technology problems
  • Assist in placing orders for new advisor PCs
  • Participate in library-wide planning and committee work
  • Uses, adapts, and modifies existing course outlines, materials, models, concepts, tools, and methodologies
  • Work with subject matter experts from within the firm to design, develop, and determine the most appropriate means and methods for delivering each course
  • A letter of application/interest
  • The names, addresses, telephone numbers, and e-mail addresses of three references
  • Serve as subject matter expert [SME] for proprietary systems
6

Skills For Technology Trainer SO Resume

  • Contribute to the creation of the section annual Strategic Plan and Budget in consultation with the General Superintendent and customers to help ensure that section services and products support department and customer efforts to continually improve SHE performance and productivity
  • Highly self-motivated, ability to work without direct supervision both independently and in a team
  • Quickly grasp new situations and synthesize large amounts of information
  • Proficient in Microsoft Office, specifically Microsoft PowerPoint
  • Travel up to 50% regionally
7

Skills For AWM Technology Trainer Resume

  • Ambition to learn new training skills and gain experience in areas including learning plans’ design, course curriculums, preparation and presentation of material
  • Be a Self starter with the confidence to develop original thoughts and identify business partners who can assist in
  • Customer service focus and commitment to quality, responsibility, high work standards, and initiatives
  • The location of non-occupant advisors determines the extent to which FC Technology Trainers travel
  • Expert-level knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
  • The ability to communicate clearly and confidently to all levels of seniority in a high-pressure environment
  • The ability to "think on your feet"
  • The ability to rapidly learn new technologies/tools and context of usage
  • Work performed in a typical interior/office work environment
8

Skills For BRS Client Technology Trainer Resume

  • Supports the FCRTL in technology upgrades and DVD rollouts
  • Provides just-in-time information on procedures
  • Assists with software support calls as needed
  • Reviews client surveys to continuously identify ways to improve course offerings, delivery methods and styles
  • Provides emergency on-site trainings as needed
  • Provide on-demand individualized consultation to Writing & Communication Center patrons on writing and communication-related skills including idea development, developing and supporting arguments, organization, citing sources, and sentence-level issues for graduate students as well as for undergraduate students as needed
  • Participate in providing reference and outreach services to University community
  • Provide backup supervision to WCC peer consultants as needed
  • Contribute to student success via partnerships with faculty and students across the campus
9

Skills For Banking Technology Trainer Resume

  • Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solution
  • Maintains knowledge on current and emerging e-learning training developments/trends and collaborates with management to incorporate these in current and future learning solutions
  • Strong PC skills (Windows 7, Microsoft office, Excel, Lotus notes, Salesforce)
  • Serves as a subject matter expert in coaching team members and/or internal stakeholders
  • They assist the Financial Centre Resource Team Leader (FCRTL) in software rollouts and larger technology related initiatives
  • Delivers moderately complex training courses that require teaching of concepts and application of the concepts, interpretation of policies, and assesses participants’ ability to apply the concepts
10

Skills For Banking Technology Trainer, VP Resume

  • Assesses audience and determines the need to modify presentation content and/or delivery
  • Reviews and provides feedback on course materials, reviews and prepares lesson plans, and selects appropriate training aids. Reviews and test new and revised curriculum offerings
  • Learn all relevant aspects of current and new product rollouts to ensure ongoing improvement of product knowledge, training, and technical knowledge. Fully versed in using business requirements, documenting them in standard formats, and work them seamlessly into the delivery of enterprise training
  • Performs content audits to ensure integrity of information and learning content
  • Assist the IT Training Manager in the development of a framework for firm-wide and departmental-specific trainings suitable for the full spectrum of Brownstein employee functions and levels of experience
  • Assist the IT Training Manager in the development of computer based training programs related to upgrades of the Microsoft Office Suite, add-ins related thereto, and the firm’s current document management system, iManage

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