Technology Product Manager Resume Sample

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Ernestina McGlynn
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Work Experience


Technology Product Manager
10/2015 - PRESENT
Houston, TX
  • Product owner for 2 Dev teams who are accountable for releasing features in support of Visa.com and Visa’s Marketing Technologies
  • Relevant Product Management, Product Owner or Technical Analyst leadership experience in an Agile software product development environment
  • Facilitate the creation of clearly articulated service strategies and roadmaps; ensure the strategy is vetted with all stakeholders, maintained and aligned to the overall portfolio / product line strategy
  • Lead, manage and collaborate with cross-functional teams, business partners and stakeholder management for platform(s)
  • Assess value, develop cases, and prioritize features and stories to ensure work focuses on those with maximum value that are aligned with platform strategy
  • Act as an ambassador for the platform internally and externally, and as the primary contact for queries related to the product
  • Work with development teams to ensure that they understand the vision for the product and are designing best in class features for our end users and partners
  • Detail oriented, self-organized and capable of simultaneously tracking multiple issues of varying complexity
  • Owns the technical product roadmap for complex or crossplatform solutions
Senior Technology Product Manager
03/2013 - 08/2015
Los Angeles, CA
  • Engineering, Programs, Portfolio Governance and Business Engagement
  • Large scale global programs, applications that have challenges and opportunities and products that are strategic for business
  • We make regulatory and compliance world interesting and fun, and we like to always meet the deadlines, that is when not exceeding the expectations
  • A team that believes in being awesome and celebrating success
  • An open mind for new ideas and learning from failures
  • Engage in technology/business initiatives and special projects that aide in organizational transformation
  • Conduct stakeholder analysis, engagement and governance that results in releasing PPM solutions that users want, solve a business need, and generate greater efficiencies PM’s (project managers) and RM’s (resource managers). Major stakeholders include technology project and resource managers, all areas of Finance and HR
  • Experience in Broker Dealer technology
Director, Technology Product Manager
05/2009 - 09/2012
San Francisco, CA
  • Execute client intelligence roadmap for Sales across Fixed Income and Equities globally. Partner with Sales staff and Technology to determine the priority of the roadmap
  • Produce requirements document that translate business requirements into function specification for technology teams
  • Strong work ethic, self-starter who is creative with a ‘can-do’ attitude
  • Maintain a long-term, strategic focus by being familiar with competitors’ platforms and capabilities, assessing competitive positioning, understanding end-client and FA/CA needs, identifying and managing product enhancements, roadmap and journey maps, and helping to drive and measure product adoption
  • Experience working in IT OPS or related field on infrastructure or technology projects
  • Solve academic technology needs by understanding business objectives, conducting research and providing guidance, options and proof of concepts (as appropriate)
  • Serve as subject matter expert (SME) for assigned solutions
  • Act as IT delivery leader and ensure that all technology deliverables required by business partners reach successful completion on the required schedule
  • Collaborate with partners to develop business requirements leading to successful project outcomes

Education


University of Great Falls
2004 - 2009
Engineer's Degree in Computer Science

Professional Skills


  • Significant experience in Technical Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy
  • Demonstrates excellent interpersonal, business communication and writing skills
  • Direct experience in driving product strategy for online advertising products, preferably with prior experience working with Google and Facebook ad platforms
  • Excellent written and verbal communication skills, including delivering presentations, and speaking in front of all levels of management
  • Excellent written/oral communications and influencing skills
  • Proven experience of building strong, cohesive partnerships with the business, operations, technology and other key stakeholders
  • Established portfolio management skills, including proven ability to execute portfolio activities and manage pipeline

How to write Technology Product Manager Resume

Technology Product Manager role is responsible for technical, software, agile, analytical, business, drive, suite, devops, scrum, collaboration.
To write great resume for technology product manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Technology Product Manager Resume

The section contact information is important in your technology product manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Technology Product Manager Resume

The section work experience is an essential part of your technology product manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology product manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology product manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Technology Product Manager resume experience can include:

  • Provide the day-to-day team leadership, constantly focusing on how to keep the teams productive and moving forward along the schedule needed to deliver academic technology solutions and services
  • Experience applying problem-solving skills to drive results
  • Inform and evangelize a strong customer focus and customer experience that aligns decision making with IT investment choices and prioritization
  • Discussing, presenting and documenting designs and design decisions effectively to varied audiences
  • Managing prioritization and trade-offs between customer experience, performance, and operational support
  • Professional experience with 3+ years of experience building and launching consumer products

Education on a Technology Product Manager Resume

Make sure to make education a priority on your technology product manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology product manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Technology Product Manager Resume

When listing skills on your technology product manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical technology product manager skills:

  • ▪ Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
  • ▪ Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions
  • Strong analytical, problem - solving and financial analysis skills
  • Strong technical skills and ability to pick up new technologies quickly is beneficial
  • Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers
  • Exhibits strong communication and conflict resolution skills

List of Typical Experience For a Technology Product Manager Resume

1

Experience For Senior Technology Product Manager Resume

  • Knowledge of financial drivers; experience in managing return on investment objectives. Solid knowledge of financial models and budgets
  • Intermediate to advanced skills using Agile management and process flow tools (ex. Rally, Jira/Confluence, SharePoint, etc.)
  • Demonstrated ability to flex between driving program, technical and business needs
  • Involved in prioritizing product defects
  • Experienced in working in a structured and unstructured environment
2

Experience For Executive GLO Technology Product Manager Resume

  • Experience software design and development for enterprise systems functioning in a Service-Oriented Architecture environment
  • Senior Product Management experience including delivery of entire technology based products from start to finish
  • Experience in the use of agile development methodologies
  • Good knowledge of typical services provided by a transactions advisory/corporate finance practice of a Big 4 professional services firm
  • Experience in a Product Management role
  • Experienced in process improvements
3

Experience For Director, Technology Product Manager Resume

  • Working with a team of cross-functional resources to develop and own the strategy to maximize profitability, growth, and other strategic objectives
  • Understand the user’s behavior in using the product
  • Maximize the value of the product by promoting the benefits to other internal stakeholders
  • Proactive in identifying technology upgrades for continued support
  • Act as an IT owner of assigned academic technology solutions and services
  • Drive adoption of best-in-class shared academic technologies across modalities, institutions, programs, and courses
  • Manage and execute communication activities with business partners regarding assigned solutions including but not limited to roadmaps, new features, and platform incidents as appropriate including user impacts and resolution plans
4

Experience For Technology Product Manager / Director Resume

  • Maintain knowledge of current and emerging technologies/products related to assigned solutions
  • Develop strategies and roadmaps for assigned solutions based on a situational awareness of various business scenarios and motivations
  • Manage external technology vendors and internal developers to stand up ‘proof-of-concepts’ for these technologies and demonstrate their value to the business, following an agile methodology of refining or pivoting on initial ideas
  • Manage stakeholders’ expectations in relation to deliverables and identify risks on innovation initiatives as they are developed
  • Project management experience with a track record of successful delivery covering planning (operational and financial), analysis, design, test, deployment and operation of new products
5

Experience For CIB Treasury Services Escrow Technology Product Manager Resume

  • Successfully interact with senior stakeholders
  • Evangelize your product to the rest of the company, contributing a genuine passion and enthusiasm, sharing customer’s pain, and selling your vision for the future
  • Responsible for identifying market size, preparation of business plans, and assists in implementation recommendations for the defined product and service portfolio
  • Owns the performance of the product and is responsible for ensuring that the product achieves its financial objectives. Analyzes financial performance, recommends tactics to change the trajectory as required
  • Collaborates with dedicated enterprise resources, e.g. Engineering, Supply Chain, Retail, CARE, EIT, and other teams to optimize the performance of products to attain revenue and margin goals. Also, responsible for monitoring performance (financial, operational, and customer satisfaction)
  • In one or more of the following categories: software/hardware, web, telecommunications, customer experience (Retail/CARE) with a focus on product management, product development, or marketing
  • Lead and manage product backlog and priorities with our business and technology partners
  • Assess and implement successful, focused, integrated plans
  • Knowledge of development processes, strategies, and life cycle management
6

Experience For Senior Project & Portfolio Management Technology Product Manager Resume

  • Create forecasts, financial models and budgets
  • Drive the adoption of a standard set of Common Components globally as well as analyze the technology components of specific MF’s and help establish a repository of tools, technology and architecture
  • Partner with business, internal/external stakeholders and Leadership to understand current customer experiences, identify areas of opportunity, create and manage product vision and roadmap
  • View the "big picture" of challenges impacting the customer experience, including the technical, functional, process, and policy considerations and to creatively define solutions to those challenges
  • Work with business to identify and articulate initiative scope, benefits and ROI
  • Primary point of contact for intake process to DevOps technology teams
  • Collaborate with stakeholders to plan and manage product releases
7

Experience For Client Intelligence Technology Product Manager Resume

  • Manages the "big picture" of challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively defines and implements solutions to those challenges
  • Manages product backlog and priorities with our business and technology partners
  • Develops and communicates a point of view on complex technical topics. Align multiple domains, both technical and non-technical, on this common vision
  • Views the "big picture" of challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively defines solutions to those challenges
  • Relevant Product Management, Product Owner, Business Analyst, and System Analyst experience in an agile software product development environment
  • Partner with stakeholders (Customer Experience Managers, Sr. Managers, and Directors) and partnering development teams to help drive and define the Grand Central team’s pipeline of product/service initiatives for prioritization and execution to meet defined objectives
8

Experience For Global Technology Product Manager Resume

  • Establish a vision and guide development teams through the discovery and definition process with the goal to create simple, yet functional capabilities
  • Partner with architects, developers, other product managers, analysts and testers to ensure defined features or services are developed and implemented based on the established vision
  • Assist in building business cases, go-to-market strategies and estimates of potential financial impacts as well as helping identify potential risks and mitigation strategies
  • Partner with interaction designers and creative resources to communicate the product or theme’s vision which drives the creation of wireframes and design comps that provide a beautiful, yet simple user experience
  • Partner with various cross-functional teams across the organization to evangelize the project’s vision and illicit requirements for new functionality and ensure teams have what they need to execute and deliver with high quality
  • Experience working within a Scrum/Agile design/development environment with the ability to write and groom user stories with acceptance criteria from inception to sprint team consumption
  • Hands-on experience working with RESTful services, reading/writing JSON, and working with API’s and micro services
  • In-depth subject matter expertise in core wireless technology or related areas
  • Build strategic partnerships cross-functionally & within the department to drive business results
9

Experience For Mobile Technology Product Manager Resume

  • Have self-confidence and assertiveness to provide clear directions and next steps for the team and to hold people accountable
  • Self-starter and self-driven; drives for results with a ‘get things done’ attitude
  • Experience working with interaction designers and creative teams to create sketches, workflows, wireframes and designs that span the web, mobile and tablet user experiences
  • Understand the functionalities of the current product
  • Understand the evolution of the product
  • Align the product features and releases with stakeholder demands
  • Influence the vendor to speed up certain functionality
10

Experience For AVP Technology Product Manager Resume

  • Drive the product vision and roadmap with business partners
  • Organize and facilitate workshops, interviews, and meetings, mindful of the impact of organizational change
  • Analyze, synthesize, document, translate and communicate business information to technical teams and vice versa
  • Execute product activities and manage backlog
  • Collaborate with internal stakeholders in the product roadmap definition
  • Liaison with the support and Delivery teams involved in the product
  • Involved in all aspects of the product lifecycle
  • Align product backlogs with corporate objectives

List of Typical Skills For a Technology Product Manager Resume

1

Skills For Senior Technology Product Manager Resume

  • Effectively and efficiently communicate with technical and non-technical audiences including senior executives
  • Extensive experience in UX and UI design, with particular experience in design studio, wireframe, visual design, and usability testing methodologies
  • Work effectively in a global position
  • Defining high-quality features and prioritizing them on the product roadmap based on team strategy and vision
  • Experience of leading diverse teams, complex engagements, mentoring and coaching junior staff to maximise performance
  • Demonstrated knowledge in Forecasting, Planning or Procurement systems
2

Skills For Executive GLO Technology Product Manager Resume

  • Experience in defining and executing business strategies
  • Strong understanding of data architecture and warehousing concepts and models
  • Experience creating complex process flows and communicating them in an easily comprehendible manner to stakeholders
  • Proven track record managing large, complex features or products with multiple partners
  • Experience in DC areas (Engineering and/or IT industry)
  • Demonstrated strength in communication and collaborating with all levels of senior management included C-level executives at Visa
  • Demonstrated ability to manage cross-functionally, including technical, business and front-line resources
3

Skills For Director, Technology Product Manager Resume

  • Experience taking multiple products from concept to launch
  • Direct experience in IT Product Management, including all aspects of agile development and execution
  • Significant experience shipping technical products to worldwide audiences
  • Experience in building highly scalable, extremely reliable systems
  • Solid understanding of operations of such systems in data centers
  • Experience of vendor management and outsourcing
  • Strong understanding of voice and data services and products
  • Knowledge of financial drivers, experience in managing return on investment objectives
  • Help prioritize critical global technology issues working with the CTO Global Network, GTLE and MF’s to help drive solutions and adoption
4

Skills For Technology Product Manager / Director Resume

  • Review and prioritize the backlog as a part of the sprint planning
  • Significant experience in software development environment employing Agile methodologies
  • Product management development experience, preferably with enterprise level distance learning solutions
  • Gain/maintain executive approval for programs and products by developing an effective business case to support new ideas
  • Experience with Agile methodology and tools, software automation and CI/CD
  • Experience as a technology resource manager, responsible for 10 or more resources and direct cost center accountability
  • Experience with large-scale web apps or e-commerce applications
5

Skills For CIB Treasury Services Escrow Technology Product Manager Resume

  • Experience as Technical Product Manager
  • Use data, research, end user feedback and test results to drive decisions and set priorities for the project's roadmap
  • Leading the interactive design process, driving decisions, tracking issues, and assisting in estimating and managing release schedules
  • Driving product launches, including working with finance, marketing, and legal stakeholders for your product
  • Developing rollout and training plans to create user adoption of new or existing tools to ensure that the business value from those projects is fully realized
  • Working with cross-functional teams (client working groups, business owners, engineering, QA, etc.) to manage the entire lifecycle from concept to completion
  • Working knowledge of Machine Learning and/or Data platforms
  • Diving deep with customers and engineering teams on complex database technologies
6

Skills For Senior Project & Portfolio Management Technology Product Manager Resume

  • Working closely with engineering teams, UX designers, and program management in an agile environment to deliver products to market
  • Driving outbound product management initiatives with business development and marketing
  • Building a deep understanding of user motivations, market opportunities and competition through research and design exploration
  • Launching and governing projects and programs to ensure the completion of technology projects
  • Managing a team of 3-6 Technical Analysts and Technical Specialists across the UK and India
  • Promoting product adoption internally and externally (OSS)
  • Developing and nurture business relationships across the firm at all levels of the organization
  • Understanding of financial and accounting management, such as investment processes, business case development, cost and recovery models
7

Skills For Client Intelligence Technology Product Manager Resume

  • Understanding of fundamental computing concepts including data structure and algorithms (e.g. trees, graphs, file formats, regressions, correlations)
  • Influencing Others: Ability to influence, lead and coach cross functional teams and champion new concepts and ideas
  • Understanding of product development and quality assurance processes
  • Be the voice of OT to the business partners while providing operational strategic planning, including fostering innovation and planning future project roadmap
  • Inform and drive innovative approaches for assigned aspects of teaching and/or learning through technology
8

Skills For Global Technology Product Manager Resume

  • Broad understanding of program management concepts and tools, including technical, innovation process, product management, financial, and operations functions
  • Leads product backlog grooming sessions partnering with key resources
  • Participate in building and managing the product backlog for assigned products
  • Support the business in articulating the goals, purpose and challenges in delivering OT projects
  • Assist Cloud Finance team with analysis and reporting of cloud hosting costs. Help support strategies to drive cost culture and improvements
  • Contribute to organization’s body of knowledge on process design, modeling, execution, monitoring and optimization
  • Proficiency with Microsoft Office (including Excel and Project and Powerpoint)
9

Skills For Mobile Technology Product Manager Resume

  • Provide IT support and information for R&D pilot efforts and drive operational implementation of solutions resulting from successful pilots
  • Determine and track appropriate metrics to facilitate ongoing governance and continuous improvement of assigned solutions
  • Perform competitive benchmarking in areas of assigned academic technologies
  • Sound understanding of disruptive technologies and innovation
  • Present compelling business cases to stakeholders.&#8217
  • Assist in the preparation of engineering iterations, release plans, and the product and feature release
  • Accountable for all initiatives from inception to Assessment and Planning
  • Facilitate communication between stakeholders (Business, OT, System Engineering, IT, etc.)
10

Skills For AVP Technology Product Manager Resume

  • Baccalaureate (Engineering, System Information, Computer Science, etc.)
  • Identifies market need, interfacing with customers as needed to define the scope and position of the product
  • Creates and maintains the product’s definition, inclusive of customer-facing SLO/SLAs
  • Works with product marketing to drive awareness and adoption of the product
  • Leads the delivery of large and complex technology solutions by providing leadership in analysis, design, and project and product management
  • Deep knowledge of Visa’s use of the PPM suite of tools, including PPM Clarity, VFM, PES and Hyperion. Demonstrated proficiency as an end user of these tools
  • Experience managing a Project Management Office (PMO) at Visa

List of Typical Responsibilities For a Technology Product Manager Resume

1

Responsibilities For Senior Technology Product Manager Resume

  • Strong influencing skills: Builds credibility with peers and key stakeholders to drive action
  • Strong written and oral communication skills with the ability to influence decision makers and build consensus across teams
  • Effectively communicating research findings, conceptual ideas and detailed design rationale both verbally and visually
  • Advanced SQL skills to perform data segmentation and aggregation from scratch using databases
  • Strong Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest
  • Extensive experience building product roadmaps, envisioning and defining programs and delivering projects
  • Experience in Authentication including SSO and Federated Identity, Authorization, Provisioning
  • Strong track record of delivering products and ensuring customer success
2

Responsibilities For Executive GLO Technology Product Manager Resume

  • Experience working with software engineering teams in a hands-on capacity
  • Experience working with and understanding the needs of customers or clients
  • Experience leading large and complex analytical projects across multiple technical and non-technical teams
  • Effectiveness in building trusted partnerships in a cross-functional environment
  • Knowledge and experience working with various technology platforms
3

Responsibilities For Director, Technology Product Manager Resume

  • Full systems development life cycle experience with at least 4 years working in Agile methodology
  • Manages successfully multiple conflicting priorities
  • Demonstrated understanding of JIRA
  • Experience in Fixed Income Sales & Trading organization as a product manager, or someone
  • Experience in financial services sector with at least 4 years working as a Product Manager in the Agile methodology
  • ▪ Experience in delivering large and complex business/technology initiatives
  • Experience in a Business Engagement / Product management role
4

Responsibilities For Technology Product Manager / Director Resume

  • Demonstrated ability to analyze, synthesize, document, translate and communicate business information to technical teams and vice versa
  • Act as vendor relationship manager as well as facilitate support aspects of the platform with strong partnership from Operations
  • Identify and track issues to resolution. Coordinates with Customer Delivery, Technology, and Frontline to prioritize and resolve customer issues
  • Fills gaps in operational tasks to ensure customer experience meets product design and business goals
  • Measure products against operational goals and recommend ways to improve the customer experience and business benefit
  • Performs validation of feature against customer and business goals and acceptance criteria
5

Responsibilities For CIB Treasury Services Escrow Technology Product Manager Resume

  • Work with Strategy and Ops to prioritize product backlog, defects, issues and pain points in production
  • Significant Experience with Agile backlog/project management tools
  • Experiences in solving complex business problems with data-driven solutions and data analysis using modern analytical tools
  • Technical product development experience delivering analytical products
  • Multi-task across a portfolio of complex analytical projects, stay organized and manage priorities
  • Strong proficiency in SDLC and Agile methodologies, backlog management, and scrum
6

Responsibilities For Senior Project & Portfolio Management Technology Product Manager Resume

  • A strong track record of performance
  • Experience withAgile backlog/project management tools
  • Relevant Product Management, Product Owner, Business Analyst, and System Analyst experience in an agile software product development environment
  • Relevant Product Management, Product Owner experience in agile software product development environment
  • Industry leaders who can be strong mentor and leaders to Enterprise Data Solutions Team
  • Hands-on experience with Hadoop, Riak, and other persistence technologies and their related ecosystems
  • Experience in distributed systems
7

Responsibilities For Client Intelligence Technology Product Manager Resume

  • Enterprise software experience
  • Bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
  • Deep understanding of Visa’s PPM, Annual Planning, funding, and financial budgeting/forecasting processes at Visa
  • Works with engineering and QA to align on feature sizing and delivery planning
  • Proactive in identifying, syndicating and resolving open issues
  • Stays abreast of new emerging technology capabilities and leverages knowledge in contributing to product solutions
8

Responsibilities For Global Technology Product Manager Resume

  • Familiarity with supply chain, cost modeling, procurement, network engineering or telecom industries
  • Drive change and support new ways of thinking and operating across organizational boundaries
  • Knowledge of database design, data modeling and architecture, and data warehousing
  • Application and infrastructure monitoring & alerting tools 5 years
  • Background in electronic product development that would include client facing e-trading and/or econtent
  • Responsible for technical and operational deliverables and processes supporting day-to-day operations
9

Responsibilities For Mobile Technology Product Manager Resume

  • Define and deliver on a successful go - to - market strategy including awareness, growth, and engagement campaigns
  • Provide consulting / guidance for other projects / products as to technical product architecture and capabilities
  • Influence using data-driven insights to drive change and actions
  • Advance knowledge of Tableau, Power BI, or equivalent data visualization and reporting/data manipulation tool
  • Tune performance of dashboards/reports developed by end-user community and provide best practice training to end-users
  • A deep understanding of the software development life cycle and best practices
  • Manages capacity/work planning
10

Responsibilities For AVP Technology Product Manager Resume

  • Support capacity planning
  • Knowledge of product management techniques (e.g., product roadmapping, feature matrix)
  • Up-to-date knowledge of technology standards, industry trends, and emerging technologies
  • Knowledge of programming languages and statistical packages (e.g. Python, R, SAS)
  • Entrepreneurial spirit and interest in advance analytics, big data, machine learning, and AI
  • Stays current on market developments by participating in industry events and chapters
  • Analytical and problem solving in a fast-paced environment 10 years
  • Devops, systems and application engineering 5 years

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