Technology Officer Resume Sample

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Jeramy Wolf
470 Mayert Stream,  Detroit,  MI
+1 (555) 957 5086

Work Experience


Senior Technology Officer
03/2016 - PRESENT
San Francisco, CA
  • Operates within an office environment with little exposure to adverse working conditions
  • Dexterity and co-ordination frequently required to accurately access and enter computer database information
  • Continual attention to detail required while conversing with customers over the telephone, inputting data or recording information and executing requests
  • Processing environment with peak times, high volumes, seasonal influences and/or deadlines
  • Organizational awareness – knowing how to engage the organization to get things done, deal with complex change, and enhance TD’s brand
  • Determines an organization's long-term system’s needs
  • Harmoniously working with other employees and customers
Information Technology Officer
04/2012 - 09/2015
Chicago, IL
  • Effectively coordinate a number of projects simultaneously
  • Demonstrating initiative and problem-solving skills
  • Contributing to the successful completion of project initiatives
  • Experience with IT strategic planning
  • Experience managing budgets of $10M - $25M
  • Willingness to work flexible schedules
  • Proven skills in budgeting, negotiation, planning, and working with third-parties
  • Demonstrated ability to relate to all levels of the user community and executive management, be a team player, set and manage priorities, translate complex technical issues into common language, sell solutions and gain alignment, link and apply technologies to business strategies, and lead projects to success without having direct control of all the resources
Technology Officer North Tyneside
10/2006 - 02/2012
New York, NY
  • Customer Orientation/Positive Impact
  • Results Orientations/Sense of Urgency
  • Strategic Insight for Growth
  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
  • Sitting for long periods of time while using office equipment such as computers, phones and etc
  • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment
  • Incumbent is required to have
  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading

Education


Brown University
2002 - 2006
Engineer's Degree in Computer Science

Professional Skills


  • Deep experience managing enterprise-class systems along with strong vendor management and negotiating skills
  • Demonstrate advanced relationship management and coaching skills
  • Demonstrates expert relationship management and coaching skills
  • Excellent time-management skills. Able and willing to meet deadlines
  • Strong personal leadership skills
  • Demonstrates expert leadership/people management and relationship management skills
  • Demonstrates understanding or experience of finance-related applications, including finance & accounting, risk, and regulatory applications

How to write Technology Officer Resume

Technology Officer role is responsible for technical, interpersonal, analysis, trust, business, architecture, messaging, solutions, sql, leadership.
To write great resume for technology officer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Technology Officer Resume

The section contact information is important in your technology officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Technology Officer Resume

The section work experience is an essential part of your technology officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology officer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Technology Officer resume experience can include:

  • Advanced skills at planning and delivering large scale technology projects
  • Exceptional relationship management, coaching and communication skills
  • Work experience in Business and/or Information Technology environment, including 5 years managerial/leadership experience
  • Solid working knowledge of SQL Server Technology including architecture, solution, and emerging trends for the whole technology stack
  • Experience in people management, career development and coaching and mentoring team members
  • Experience running systems and multi-million dollar projects. Managing a portfolio of $5-10 MM annually

Education on a Technology Officer Resume

Make sure to make education a priority on your technology officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Technology Officer Resume

When listing skills on your technology officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical technology officer skills:

  • Strong communications and interpersonal skills are required, and as important as functional and technical skills in this role
  • Strong interpersonal skills to perform functions and to effectively collaborate with staff in ITD and other departments
  • Facilitation and conflict management skills (negotiating and influencing) that enable effective working relationships
  • Prior Hadoop and/or Netezza and other DBMS experience. SQL, BI and analytics tools experience
  • Willing to adapt to changes and cope effectively with pressure
  • Has experience and strong track record in defining, planning, executing multiple complex projects

List of Typical Experience For a Technology Officer Resume

1

Experience For Information Technology Officer Resume

  • Good command of communication skills in English and Chinese
  • Strong people management skills (FTE, contractor, GR onshore, GR offshore)
  • Demonstrated experience in departmental budgeting
  • Demonstrated experience working in technology and/or business roles within a large company or government agency
  • Proven experience and subject matter expertise in contract performance management, and the IT sourcing industry
2

Experience For Senior Technology Officer Resume

  • Demonstrated experience managing complex relationships with managed service providers
  • Strong knowledge of architecture principles, DevOps, infrastructure transformation and operations experience
  • Experience with Identity and Access Management solutions that support employee access, certifications and privileged ID management would be an strong asset
  • Demonstrate expert understanding of emerging technologies and industry directions relating to RPA
  • Has a solid understanding of Financial Systems, Banking and Capital Market
  • Has a solid understanding of end to end business workflows for Corporate Treasury Risk Management function including Liquidity and ALM
  • Experience in using various leading edge disciplines like Agile and DevOps
  • Experience delivering targeted messages to the appropriate audience: verbally, visually, and in writing
3

Experience For Technology Officer North Tyneside Resume

  • Good understanding of workstation configuration and network design, and familiarity with databases and supporting backend server infrastructure
  • Experience in Data Platform Development & Engineering
  • Experience in delivering complex transformational technology projects ($20+ million)
  • Extensive experience in developing long-term technology strategies that support healthcare and/or public sector organizations
  • Demonstrated working knowledge of legacy systems, current operations, and planned technology transformation of an IT architecture
4

Experience For Senior Information Technology Officer Resume

  • Demonstrated understanding of the Virginia Legislature and its impact on Executive Branch Agencies
  • Experience working with multiple authoritative sources of HR data
  • Establishes general schedules and priorities for technology standards, communications, and associated projects
  • Experience with cloud technology/enablement
  • Validates constant sustainability between our production data center infrastructure and the disaster recovery data center
  • Data warehouse and analytics solution experience
  • Strong detail orientation and accuracy
5

Experience For Chief Information Technology Officer Resume

  • Experience with Financial Services Technology
  • Possess extensive practical experience in operations and support and/or solution delivery
  • Professional knowledge/experience in the Microsoft development platforms, such as Visual Studio, C#, Angular, Web API
  • Coordinating the quality assurance, and managing and conducting testing processes
  • Assessing user training needs, and participating in the development and review of user documentation
6

Experience For Senior Country Operations & Technology Officer Resume

  • Monitoring, analyzing and improving end user satisfaction with IT solutions and services
  • Selecting, developing and implementing technology tools and applications for organization-wide and/or specialized departmental systems
  • Reviewing or developing communications and implementation plans for new applications
  • Understanding of IT services pricing models and measures of IT performance management
  • Ensuring solutions are implemented in adherence to the IMF Security, Enterprise Architecture, SDLC, Change Management and application development guidelines
  • Managing of incidents, service requests and enhancements queues
  • Working with international financial organizations is desirable
  • Forecasts technology changes impacting capacity resources, and budgets to develop recommendations for future planning
  • Lead the prototyping effort of Cloud solutions for machine-to-machine data collection, transformation, and processing
7

Experience For VP & Technology Officer Resume

  • General working knowledge of the various BCC operating units
  • Broad back ground in various aspects of technology stack including network, storage, infrastructure, engineering, etc
  • Thorough understanding of IT managed services agreements, financial analysis, cost accounting, cost models, cost allocation processes, and Economics
  • Budget preparation, monitoring and reporting
  • A working knowledge of SharePoint, specifically on using it as a collaboration tool is desirable
8

Experience For Chief Digital Technology Officer Resume

  • Communication, marketing, and/or training in the areas of information technology or business processes
  • Directs technical staffs in the planning, acquisition, implementation, integration, performance, and support of infrastructure hardware and software
  • To administrate all the I.T. matters according to the policy and procedure of the department and the hotel
  • Resolves conflicting user demands and reviews each program for efficacy, ease of use, and complexity
  • Oversees the design, development, testing and implementation of hospital applications
  • Take on horizontal responsibility for setting up processes to leverage Global Resources into the resource model
  • Take responsibility for defining cloud strategy, develop architecture and solution in the cloud to meet the business demand for large scale data collection
  • Proficient working knowledge of PC software (i.e., Word, Excel, Outlook)
9

Experience For Managing Director & Lead Technology Officer Resume

  • Team player who understands how to work with others and how to motivate the existing organization to stretch
  • Advanced planning and execution ability for large-scale technology deliveries
  • Have a broad background in understanding various disciplines within Release management, Change Management, incident Management, etc
  • Advanced knowledge in using RPA software, technology, and tools such as WorkFusion, BluePrism, and Automation Anywhere
  • Support and administration of the following Cisco products Cisco UCS, Flexpod environment, Cisco Nexus switches.
  • IAM processes include business and IT processes around Joiners/Movers/Leavers (JML) and ad-hoc access provisioning
10

Experience For National Technology Officer Resume

  • This job requires the incumbent to interact with groups across Finance, Technology and the Bank
  • Works closely with the Corporate Treasury business partners to understand, plan and execute maintenance and upgrade activities for the existing technology platforms. At the same time, explore and adopt new technology capabilities for strategic, day-to-day, mission critical Risk Management mandate
  • Manages relationships with third party vendors including coordinate support efforts for various platforms, understanding and the vendor technical architectures to ensure they are aligned with the Enterprise standards and meet business objectives, managing deliverables, and participating in contract negotiations
  • Provides solutions to complex technical issues to ensure strategic alignment and tactical deliverables. Is able to communicate complex technical strategies and design to senior management, executives, and business partners to gain their support and/or approval of the recommended approach
  • Identifies opportunities to enhance/upgrade/introduce emerging relevant technologies, which ultimately contributes to improved efficiency, stability, reducing maintenance cost, accessibility, etc
  • Oversees the completion of project deliverables by working with appropriate project management resources providing governance on approvals, resource management and development milestones. Ensures optimal quality of the applications while delivering solutions that is aligned with Enterprise strategy and business objectives
  • Possess strong financial management capabilities including planning, forecasting and tracking actuals/plans for the technology portfolio management. Collaborates with Account Managers in creating, managing, and overseeing maintenance and investment plans for the platform

List of Typical Skills For a Technology Officer Resume

1

Skills For Information Technology Officer Resume

  • Organizational and team building skills
  • Possesses exceptional communication skills, both written and verbal
  • Mentor/coach staff and support career/skills development
  • Build the right skillset for software development organization through talent management
  • Strong application design experience with the ability to guide technical team members
2

Skills For Senior Technology Officer Resume

  • Polished, self-aware, articulate corporate diplomat who can effectively represent company externally
  • While not mandatory, strong knowledge and practical experience with the following would be an asset
  • Strong knowledge / experience with web technology and security
  • Possesses extensive practical experience in application development and/or business partner solution delivery; Strong technical background is an asset
  • Experience with application development in a financial institution setting, specifically related to data acquisition/interfacing and reporting
  • Experience running systems and multi-million dollar projects. Managing a portfolio of $5 MM annually
  • Experience developing solution architecture frameworks and associated documentation to achieve business goals
  • Experience in financial services technology with familiarity in any of the following
  • Multi-task across competing priorities and assignments
3

Skills For Technology Officer North Tyneside Resume

  • Manage diverse teams and challenging priorities
  • A strong customer service focus and ability to build and maintain trusting client relationships
  • Three or more years’ experience in project managing the deployment of IT projects
  • Experience working with data vendors such as Bloomberg
  • Knowledge of software development practices, concepts, and technology obtained through formal training and/or work experience
  • Has experience managing Risk Management platforms specifically QRM
  • Strong working knowledgeable in Windows platform
4

Skills For Senior Information Technology Officer Resume

  • Experience with vendor solutions such as Fundserv and Thomson One
  • Experience with client server technologies such as Oracle WebForms, .NET and Java
  • Possess strong leadership and can provide clear direction to ensure high levels of engagement, motivation and innovation for the team
  • Experience with technologies such as Java, Angular, Linux and Oracle
  • Experience with DevOps tools such as GitHub, Bamboo, and Ancible
  • Provide effective and timely solutions to internal customers while managing costs and risks
  • Function as an effective primary Technology contact and owner of IDP Platform for internal stakeholders and help remove barriers to the delivery of work
5

Skills For Chief Information Technology Officer Resume

  • Oracle database development and support experiences
  • Experience in state-of-the-art financial application development with expert business knowledge
  • Experience with GoldenSource or similar EDM (Enterprise Data Management) platform
  • Good working knowledge of WAN & LAN technologies
  • Experience/knowledge of Private Banking business
6

Skills For Senior Country Operations & Technology Officer Resume

  • Experience in using Agile methodologies
  • Experience leading an organization with end-to-end responsibility for 3rd-party integrated solutions (hardware, software) with similar scale to BMO
  • Possesses expert project management experience; PMI PMP or PRINCE2 certification is an asset
  • Understanding process design and re-engineering concepts
  • Working knowledge of financial transaction processes, accounting principles and understanding of financial institutions business groups and its functions
7

Skills For VP & Technology Officer Resume

  • Working knowledge of payments networks (e.g. MasterCard, VISA, Interac, etc.)
  • Spoken and written communications that are compelling, convincing and reassuring
  • Deep understanding of Microsoft’s rhythm and processes including key SMSG operating mechanism (financials, scorecard, market share)
  • Has participated and/or engaged project deliveries for different Regulatory Reporting mandates including RDARR, IRRBB, LCR, NCCF, and etc
  • Leadership capability in order to provide overall leadership, supervision, coaching and development to team members
8

Skills For Chief Digital Technology Officer Resume

  • Identifies opportunities and provides recommendations by communicating complex technical strategies and design to senior management
  • Drive for results with a sense of urgency and by overcoming persistent challenges
  • Challenger mind-set, take smart risks, and open to new ideas and ways of thinking
  • Calm, thoughtful executive with ability to adapt in a fast-paced and rapidly changing environment
  • Knowledge of required programming languages and can code with little oversight
  • Planned and result oriented approach
  • Proven experience in multi-faceted business and IT program/project management with accountability for decision-making and driving results in cross-functional and cross-geographic teams
  • Knowledge of and experience working with diverse stakeholders and competing agendas, and an ability to effectively deal with individuals at all levels within an organization
9

Skills For Managing Director & Lead Technology Officer Resume

  • Wealth Management domain knowledge and 3-5 years experience in a Wealth Management Technology role
  • Knowledge of requirements analysis & documentation techniques
  • Is able to lead and manage change
  • Able to review/ approve application design. Able to review/ approve development estimates
  • Is highly detail-oriented. Is able to manage change. Is able to work independently
  • Practical, self-starter, confident, and innovative
  • Highly adaptable and is able to manage change
10

Skills For National Technology Officer Resume

  • Expert ability to manage multiple projects high in complexity and of strategic importance to the organization
  • Able to provide long-term strategic guidance to one or more major technical, business or support units
  • Able to translate broad, strategic intent into short term plans
  • Able to anticipate Business Partner need
  • Familiarity with a broad range of document technologies supplemented by in-depth knowledge in specific areas of relevance (document lifecycle, authoring, and workflow management, among others)
  • Interpersonal skills that create openness and trust among colleagues
  • Spoken and written communications that are compelling, convincing and re-assuring, and skills to articulate complex technical ideas to non-technical stakeholders
  • Possess expert communication skills, both written and verbal
  • Demonstrate expert leadership/people management skills, and can provide clear direction to ensure high level of engagement, motivation and innovation for the team

List of Typical Responsibilities For a Technology Officer Resume

1

Responsibilities For Information Technology Officer Resume

  • Act as the connection point with Business Planning and lead the team through all of the major annual SMSG milestones and Rhythm of the Business (ROB) such as FastStart, MYR, PRISM, WWSMM, MGX including work back schedules and tracking/driving to completion
  • Understand and analyze against industry verticals and scenarios through a financial and analytical lens. Lead the team preparation for A13 monthly and quarterly business reviews and help the lead “see around corners” and anticipate problem areas
  • Drive impact through L1 meetings and new Market Insight Process. Establish review mechanism of insight, metrics and actions contributing to growing new business & pipeline
  • Drive internal transformation by improve subsidiary effectiveness, transferring knowledge, skills, and messaging to technical and sales staff, especially pertaining to the cloud and technology policy issues
  • Experience as CIO, ITDM, senior technologist, or senior government official experienced in working with the Public Sector or regulated industries such as financial services, health, or education
  • Experienced and credible storyteller and communicator who can simplify technology and policy issues and lead conversations with high-level company executives and government officials
2

Responsibilities For Senior Technology Officer Resume

  • Seeks to improve the processes of IS services. Identifies opportunities for new or more efficient application of the organization’s technological capabilities. Gathers and analyzes data; briefs all levels of management on findings. Recommends and implements process changes
  • Demonstrated experience in integrating technologies with consumer off the shelf products and vendor applications and infrastructure
  • Analytical skills that enable synthesis of inputs from many sources, and allow for strategic thinking and tactical implementation
  • Experienced in or strong working knowledge of credit card operations is an asset
  • Experience with vendor solutions providing Market Data quotes and Market Data Research
  • Demonstrates expert understanding of Agile methodology
  • Assists the Product Owner and Technical Product Manager in Epic prioritization, product Backlog grooming
  • Directly related experience supporting help desk operations or customer service
3

Responsibilities For Technology Officer North Tyneside Resume

  • Operates the company’s risk framework to identify and manage the required outcome of potential risks and opportunities
  • Providing single point of ownership for users’ service requests and faults
  • Protecting API: REST, SOAP, JMS, MQ, web services, microservices, API broker/gateway
  • Liaising between IT and business, particularly in the application of technology to meet business needs
  • Managing technical support resources (both TCS and vendor augmentation staff) and maintenance activities in a global sourcing model
4

Responsibilities For Senior Information Technology Officer Resume

  • Performing data analysis, using SQL query tools to develop information mappings, conversion requirements, and application data models is required
  • Manage the team resources and provide input to resource planning for the budget submissions and follow-on project planning, execution, tracking and reporting
  • Takes responsibility for maintaining and reporting up to date and accurate inventory information on the Council’s ICT assets
  • Familiarity with multimedia editing and design tools such as Adobe Photoshop or Elements and/or e-learning tools such as Adobe Captivate is desirable
  • Understanding the users’ business and operations requirement, translating expressed needs into effective services that meet current requirements, providing for future requirements and helping users to create value and competitiveness
  • Drive an organizational transformation vision to evolve WDI’s structure and our business models, taking advantage of new opportunities that arise from consumer technologies
5

Responsibilities For Chief Information Technology Officer Resume

  • Lead technology advancement to reinvent WDI’s online presence driving purpose and value for the consumer and the company, including eCommerce
  • Contributes to post implementation reviews to incorporate learning’s into future work
  • Create end user training materials and conduct user trainings
  • Develop documentation, presentations and reports targeting technical, IT security and business audiences
  • Make sound and substantive contribution to the divisional decision-making process, and to the clients’ papers, reports, and presentations
  • Business knowledge in online trading
  • Possesses knowledge of DevOps tooling and automation
  • Mobility, cloud, virtualization security architectures, including key management and encryption, are key competencies for this individual
6

Responsibilities For Senior Country Operations & Technology Officer Resume

  • Be passionate about the field of information security and ready to embrace the spirit of continuous learning and development
  • Provide cross training for Operations Incident Management team, for back up purposes
  • Overseeing the business unit risk and control information within the Client bank’s system relative to change management, quality and integrity standards, and coordination with additional user groups
  • Sales and Marketing for residential and commercial sales including mobile devices and software, product and price systems, lead management, call center applications, web sites, IVR’s, commission management systems and reporting capabilities
  • Service Management systems including work order management systems, mobile devices and software, routing and scheduling applications, web sites, IVR’s, commission management systems and reporting capabilities
7

Responsibilities For VP & Technology Officer Resume

  • Coordinates departmental and infrastructure IT activities within AS&E. Collaborates with departmental information technology staff and faculty to ensure infrastructure needs are met
  • Closely collaborates with the other Senior Officers in AS&E to advise the Dean on the planning, budgeting and deployment of information technologies that best serve the strategic, organizational and operational needs of AS&E
  • Manages and reports to the Dean of AS&E on timeline, scope and resources for key IT projects, such as Identity Management. Serves as AS&E advocate on University IT committees to ensure AS&E priorities are addressed efficiently and within budget
  • Advises Senior Finance Officer on IT capital needs. Works with University IT leadership to identify, prioritize and manage resources for AS&E IT initiatives
  • Chairs the College IT Community Committee. Identifies emerging technology topics to discuss with the committee. Educates the committee on new IT policies and how to implement the policies in various departments. Solicits feedback and shares appropriately with University IT directors and CIO and AS&E Deans
  • Keeps abreast of technology trends and concerns and communicates them appropriately throughout AS&E
  • Project Governance- Establish the approach for conducting periodic project health checks for all projects, perform health checks and produce reports for the IT governance committees and IT leadership. Monitor and report project managers’ compliance on project management standards and processes
8

Responsibilities For Chief Digital Technology Officer Resume

  • Ensuring an effective and metric based resource management and monitoring established and it’s appropriately aligned with the requirements of the businesses, franchise and TTS Ops functions
  • Delivers customer service and solutions at the highest levels, manages user expectations and strives to achieve and sustain excellent customer satisfaction and feedback. Manages application incidents and service requests performance
  • Leads, manages and helps the section with SOWs, RFPs, project management and budget requests, project initiation, requirements gathering, detail design, development, testing, implementation, maintenance and support of solutions and services
  • Ensures solutions are implemented in adherence to the IMF Security, Enterprise Architecture, SDLC, Change Management and Web application development guidelines
  • Meets regularly with IT management, business stakeholders and business users to provide status updates and get input on the strategy and direction moving forward
  • Coordinates and works closely with application developers, DBAs, and Infrastructure teams to address critical issues in a timely manner. Makes sure the support team delivers on the maintenance, operations and minor enhancements deliverables on time, while following and complying to Fund processes and standards
  • Participates in discussions with other project managers and the Section Chief to ensure integration with other initiatives. Gets buy-in from Security, Infrastructure teams and the Enterprise Architecture Board on major architecture changes through detailed and persuasive presentations
9

Responsibilities For Managing Director & Lead Technology Officer Resume

  • Participates in major contract re-competitions, applying industry expertise to deliver quality, cost-effective service contracts, in close collaboration with counterparts in ITD, Procurement, and the Legal Department
  • Oversees the successful execution of managed service contracts, including financials, governance, performance and relationship management, in close collaboration with internal IT Divisions and business/service owners
  • Tracking and validation of systems configuration changes and documentation
  • Identifies opportunities to maximize value from service providers, developing processes for validation of vendor value capture and continuous improvement plans
  • Researches best practices and resources, such as information, communication, project, and service management methods and frameworks as they relate to IT sourcing and vendor management
  • Analyzes opportunities to improve capability to support IMF requirements
  • Develops and promotes managed service and Statement of Work (SOW) best practices and education for all IT staff
  • Assists efforts to specify, communicate, and deploy methodologies, standards, and tools related to sourcing and contract management to meet specific IMF requirements and work processes. Promotes an understanding of IT roles, processes, standards, and activities
  • Develops and communicates service level agreements for major strategic sourcing suppliers. Monitors performance to ensure that anticipated project benefits are achieved and recommends actions for improvement
10

Responsibilities For National Technology Officer Resume

  • Assists with the budgeting process by ensuring compliance with expenditure plans and budget guidelines
  • Coordinates and works closely with application developers, DBAs, and Infrastructure teams to address critical issues in a timely manner. Makes sure the support team delivers on the maintenance, operations and minor enhancements deliverables on time, while following and complying to IMF processes and standards
  • Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes
  • Ensure accessibility to systems, servers and files
  • Infrastructure systems are maintained at optimal performance
  • Analyzes operational metrics to understand performance and to ensure success in process improvements

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