Technology Management Resume Sample

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Evan Heidenreich
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Work Experience

Director of Technology, Management Solutions
04/2017 - PRESENT
New York, NY
  • Real Estate Work Force Management and Process Optimization under TRIRIGA
  • Business Intelligence and Analytics (REALM, DATA STORE)
  • Integration (3rd party systems, data, collaboration – Vendor, TD Federated, etc..)
  • Data Governance (OCDO, Industry Standards)
  • Develops and reviews KPI’s, SLA’s and Performance/Quality Metrics
  • Liaise with LPL’s Business Technology Services (BTS) with regard to FIU projects and initiatives
  • Negotiates and drafts collaborative agreements related to the University’s intellectual property with third parties
  • Drive the development process from requirements through delivery
Wealth Management Technology
03/2013 - 12/2016
Detroit, MI
  • Own process of monitoring and tracking delivery of regulatory commitments
  • Chair Senior PMO Forum: communicate tool and process changes to senior delivery org representatives; collaborate on project management decisions and best practices
  • Represent WMT for PLC/SDLC processes for Internal Audit and Regulatory Audit exercises; interface with Audit teams and provide documentation as required
  • Continuously refine and streamline project management processes
  • Define controls to ensure quality data for project management tools
  • Monitor, report, escalate project risk for regulatory project portfolio
  • Develop and deliver training for governance related processes and tools
  • Participate in the Tech and Data Strategic Roadmap Governance activities
  • Define WMT requirements for enterprise tool enhancement requests
Salesforce Technology Management Intern
12/2006 - 02/2013
Detroit, MI
  • Partner with Business and Operations stakeholders to document requirements and organize into epics
  • Decompose epics into user stories and map them in JIRA
  • Refine user stories with solution statements and acceptance criteria to meet ‘definition of ready.&#8217
  • Determine impacted systems, define impacts to those systems, and solicit functional requirements
  • Create and publish grooming plans for large-scale deliverables
  • Clearly and effectively communicate progress/status, producing periodic updates/reports on grooming velocity and trend compared to grooming plan
  • Develop a subject matter expertise on assigned workstreams and related systems, to the extent that they can identify and present alternative solutions to satisfy Business needs


Strayer University - Orlando East Campus
2002 - 2006
Bachelor's Degree in Business

Professional Skills

  • Strong prioritization skills, multi-tasking skills, and works with a high sense of urgency
  • Excellent organizational and time management skills, including the ability to multi-task and manage priorities
  • Excellent organizational skills, ability to multi-task and manage priorities/deadlines
  • Strong HTML5, CSS, JavaScript, AJAX, JSON skills & solid programming background in other web technologies
  • Excellent communication skills to work with diverse stakeholders and drive decision making
  • Strong technical skills, ability to provide direction to a technology team
  • Excellent interpersonal skills to work with business domain specialists, IT and functional heads

How to write Technology Management Resume

Technology Management role is responsible for architecture, java, software, database, mainframe, training, integration, security, reporting, design.
To write great resume for technology management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Technology Management Resume

The section contact information is important in your technology management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Technology Management Resume

The section work experience is an essential part of your technology management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Technology Management resume experience can include:

  • Experience in creating, contributing to and reviewing Architecture and Development artefacts such as Logical Data Model’s
  • Experience developing with testing frameworks such as JUnit, Mockito, Selenium, and Cucumber
  • Experience writing and consuming RestFul and WebServices
  • Strong knowledge of multi-threading and high volume batch processing
  • Comfortable and effective delivering results in a fast paced environment
  • Strong automated testing discipline

Education on a Technology Management Resume

Make sure to make education a priority on your technology management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Technology Management Resume

When listing skills on your technology management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical technology management skills:

  • Strong hands on working experience of Big Data stack including Spark (Scala, Streaming and Spark SQL), Hive, Sqoop, Hadoop, Kafka, Map Reduce etc
  • Proven track record of being a team player, building strong and highly empowered teams
  • Good hands on experience in Spring MVC, Spring JDBC
  • Strong data orientation and experienced in Application architecture using Cloud based technology
  • Test Mocking and JUnit RDBMS development skills
  • Experience with SQL databases such as Sybase and/or Oracle, experience with NoSQL databases such as Cassandra and/or MongoDB

List of Typical Experience For a Technology Management Resume


Experience For Wealth Management Technology Resume

  • Supporting globally available application
  • Work closely with the individual business lines in reporting, processing and addressing Unauthorized Access events
  • Work in daily cooperation with various business stakeholders, including the Spectrum Product team
  • Creation and review of epics and stories, and turning those into technical designs and development
  • Partner with COO Risk team to identify best practices and required enhancements to control processes
  • Become a trusted partner to the development organizations

Experience For Director of Technology, Management Solutions Resume

  • Reports unit’s performance anddrives improvements
  • Ensures team members’ adherence to applicable Ericsson Directives, Policies, Procedures
  • Design and manage the roll out and ongoing support of identity and access management products/tools such as Computer Associates’ Governance Minder, SailPoint, or EmpowerID
  • Manage a portfolio of the most complex (or “at risk”) members within a given focus area or terrain, driving them to value and ensuring their use of Advisory Board technologies is generating significant return on investment
  • Manage a portfolio of clients, directly manage senior and executive relationships with approximately 20-30 member accounts
  • Conduct market analysis and inform the business of what’s hot, provide competitive analysis and identify direct and adjacent business and market opportunities
  • A good understanding of both Application and Infrastructure operations and associated supported technology with broad IT ‘Open Systems’ knowledge with expertise in a specific number of areas
  • A strong general technical background is beneficial given the wide variety of technology used within the Bank (ranging from mainframe supporting ATM’s to the latest PAAS offerings)
  • Strong, diverse software development skills and experience with Java / JavaScript and related technologies

Experience For BPO Technology Management Specialist Resume

  • Good team player and successful experience with co-located delivery teams
  • Cross technology teams' coordination, ensuring dependencies and timeline are well understood
  • Be a problem solver, a quick thinker and have the ability to rapidly develop proof of concepts for ideas
  • React or Angular with ability to switch between them
  • Webpack, node, npm, yarn and others
  • Continuous Integration with Jenkins or similar products
  • Open mind and ready-to-learn attitude

Experience For AVP, FIU Technology Management Resume

  • Follow and promote Agile practices like SCRUM and TDD/BDD
  • Lead technology projects and deliverables to achieve an overall business goal or objective
  • Establishing and maintaining JIRA boards and dashboards - leadership throughout the planning and development process including leading daily meetings and grooming sessions
  • Build and reinforce relationships with stakeholders
  • Tailor communications (i.e., high level vs detailed level) based on the audience it pertains to
  • Identify impacts, estimates, and drive strategic solutions across a set of teams

Experience For Director Contact Centre Workforce Management & Technology Resume

  • Derive high-level application requirements from the project scope and charter documents
  • Participate in development/review of architecture artifacts to ensure that the outcome is consistent with business needs
  • Maintain the SEAL metadata and AWM Taxonomy for the SUB-LOB application portfolio
  • Assist the POC of new technologies
  • Facilitate/track the technology migration plan
  • Identify business trends based on key strategic initiatives or leadership requests by utilizing real data, conducting analysis, and compiling useful business reports
  • Investigate user or system issues, analyze information, communicate across departments, document findings, and evaluate solutions

Experience For Asset & Wealth Management Shared Technology Resume

  • Find solutions to privacy challenges and develop indicators of success
  • Promote privacy awareness, risk management and compliance with enterprise privacy program documentation across the enterprise to ensure employees and business partners respect customer information and privacy preferences, safeguard personal information and ensure its ethical and responsible use
  • Support the Privacy Risk Office’s efforts to build privacy into the business lines throughout the corporation, to further promote risk management by addressing limitations on the collection, use, processing, transmission and retention of Personally Identifiable Information (PII)
  • Successfully building, releasing, and maintaining large-scale enterprise systems in a complex technology environment – preferably within a major Global Asset Manager or Investment Banking Group
  • Attention to detail and experience with forecasting and budget management
  • Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meeting
  • Take high level business/functional requirements and break them down to sprint ready User Stories

Experience For Principal Technology Manager Head of Global Incident Management Resume

  • Proactively drive application architecture and on-going evolution ensuring maintenance of current stability, reliability, performance, flexibility, and capacity
  • Mentor and lead a team of 5-7
  • Work in a fast-paced and deadline-driven office environment
  • Highly proficient with the entire Microsoft Office Suite (Excel, Word, Outlook, etc.)
  • Fluency in Agile methodology and Behavior-driven Development
  • The ability to work with global teams in multiple sites (onsite, offshore, near shore)
  • SL2 Technical Support
  • Help the organization sustain a strong privacy culture by assisting in the management and maintenance of a comprehensive, enterprise-wide privacy program that promotes the data protection, privacy and security of customer, employee, and company information, while working to support business objectives and information and technology management practices

List of Typical Skills For a Technology Management Resume


Skills For Wealth Management Technology Resume

  • Experience in gathering and refining requirements in an agile environment – e.g. using User Stories
  • Experience with development of REST Web Services and Middleware using Java 8 and Spring Boot with Cloud Integration
  • Experience developing in ReactJS and/or AngularJS
  • Experience with Spring ORM
  • Experience working with Java bases web applications

Skills For Director of Technology, Management Solutions Resume

  • 10+ of development experience working with Java / j2ee
  • Experience in lean & agile ways of working and its implementation in large R&D organizations
  • Possesses 7+ years of professional experience and at least two of the following
  • Experience on reporting service implemented on Big database
  • Strong Object orientation Concepts, Multithreading
  • 8+ yr+ experience and recognized on Java/J2EE and related tools/frameworks (e.g Spring, MyBatis etc.)
  • Experience working in Technology, preferably in Financial Services/Wealth Management
  • Experience developing Java based applications across various tiers

Skills For BPO Technology Management Specialist Resume

  • Extensive experience in Technology industry, ideally investment management and ideally within Front Office Technology
  • Experience with distributed caches such as GemFire, ehCache, Hazelcast
  • Experience with SQL/PL SQL
  • Experience with Angular JS , REACT and EXTJs
  • Nice to have experience with Cloud based applications
  • Over 10 years experience in either a risk or operational management role
  • Experience in areas such as IT Services

Skills For AVP, FIU Technology Management Resume

  • Overall IT Experience
  • Experience in J2EE, IBM Websphere, XML, XSL and related technologies
  • Strong in RDBMS concepts; PL/SQL knowledge, ORM - Awareness and basic Linux/UNIX
  • Hands-on experience on Eclipse, Maven, BitBucket/GIT, Test Automation and JIRA
  • Preference for Cloud, SpringBoot, CI experience
  • Strong Object orientation Concepts
  • Working Knowledge of SCM, packaging and build tools– GIT, Jenkins and Maven
  • Understanding of access control process within a technology operational function
  • Understanding of the technologies that support user account management, access management

Skills For Director Contact Centre Workforce Management & Technology Resume

  • Proficiency in reading/writing SQL for data interrogation
  • Actively participating in Agile Process, keen on learning new technologies
  • Active involvement in resolving the issues encountered in all environments, including production in true devops spirit
  • Clearly defining and adhering to goals, objectives, scope, and all roles and responsibilities across all deliverables
  • Assist in determining and documenting user requirements for business processes
  • Nice to have understanding of basic Unix commands
  • Broad understanding for technology within enterprises, with a key focus on infrastructure
  • Build and manage a team doing detailed, repetitive data driven tasks
  • Extensive knowledge and successful track record in leading System & Technology teams

Skills For Asset & Wealth Management Shared Technology Resume

  • Perl – ability to write Perl scripts for interfacing with database & files
  • Basic understanding on RDMS database and Linux/UNIX
  • Commitment to executional excellence and outstanding customer service
  • Mastery of JIRA for documentation of requirements, acceptance criteria and creating customized reports
  • Comfortable working in UNIX / Linux environment
  • Able to problem solve and drive issues through to completion
  • Microservice design patterns and cloud configurations with deployments

Skills For Principal Technology Manager Head of Global Incident Management Resume

  • Process orientated with attention to detail
  • · Participate in design and code reviews, incorporate security requirements into design, and provide input to information/data flow
  • · Comply with project life cycle methodology and adhere to IT control policies and guidelines
  • · Incorporate corporate architectural standards into application design specifications
  • · Identify applicable system platform, components, dependencies, document application specifications
  • · Analyze performance issues and resolution recommendations
  • · Provide uniform integration into legacy systems
  • · Ability to mentor and lead a team of 5-7
  • A genuine interest in Technology, Architecture, innovation and disruptive ideas

Skills For Technology Value Management Director Resume

  • Your attitude is characterized by "one Ericsson"
  • Any other project work assigned
  • And they’d better have overseas educational background
  • Contribute to an atmosphere of cross-functional teamwork within the organizations’ Agile project life-cycle
  • Hands-On with, and aware of multiple automation techniques across multiple infrastructure environments
  • Amazon Web Services / Cloud Foundry
  • Readiness to work 12:00 PM to 9:00 PM IST to provide for overlap with US teams

Skills For Wealth Management Technology Platform Manager Resume

  • Knowledge of software estimation techniques
  • BS/BA in Computer Science or Information systems
  • Understanding relevant technologies and development life cycles (Messaging System - JMS/ MQ, Service & Platform – REST/ Micro services/ Cloud, Database – Oracle/ Sybase/ SQL Server, Development Methodology - SDLC/ Agile)
  • Java development fluency: Excellent knowledge of Java technologies including core Java 6+, Spring (Core, MVC and Spring Boot), Jersey, and application containers such as Tomcat JDBC based solutions to access databases such as spring-jdbc, MyBatis, etc
  • Financial Services industry experience, and proven domain knowledge in general Financial Products and Banking flows
  • Strong grasp of modern software development concepts such as SOLID principals
  • Relevant hands-on technical background, including experience in Agile methodology and Jira

Skills For Chase Wealth Management Technology Resume

  • Participate in annual budget project prioritization exercise
  • Work experience in financial services
  • Experience with databases: Sql and NoSql
  • Strong customer-service work ethic
  • Establish plans, priorities, deadlines, and structure
  • Efficient and effective verbal and written communication both within the Technology team and across key stakeholders
  • Devising migration principles, producing the run-book and working with build teams to produce associated scripts and other technology deliverables
  • Ensuring that the IM coverage is adequate and flex’s resources to suit ongoing major activities
  • Track record of delivering quality products using an Agile development process

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