Strategic Program Resume Sample

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Mertie Roberts
15273 Trantow Mountain,  Boston, MA
+1 (555) 215 2354

Work Experience

IT Strategic Program Director
08/2015 - PRESENT
Phoenix, AZ
  • Schedule and conduct regular meetings to review, track and coordinate project activities. Report project-status, identify and define project issues, assign actions, follow-up and close out of tasks
  • Coordinates compilation of global project scope documents and plans
  • Prepares monthly progress, metrics, and ad hoc reports as required
  • Develop analytical frameworks to support decision making in the US and Canada
  • Create, maintain, and communicate detailed reporting models
  • Partner closely with business stakeholders (Lines of Business) to provide insights that drive decisions around process, policy, and service models changes
  • Own data analysis and visualization to aid strategic decisions to improve Uber’s rider and driver support experience
  • Communicate the key program outcomes and insights to key stakeholders via Power Point
  • Managing the communication with markets, BU’s and Global Excellence Team for concept strategy input from consumer research, financial KPI’s, operational KPI’s and conceptual KPI’s
Strategic Program Consultant
09/2008 - 05/2015
Houston, TX
  • Number of employees indirectly managed: extended team 50+
  • The role is global
  • Breadth of functions under management: All Ops and Technology functions involved in C-DAR module integration
  • Other factors affecting complexity of the role : C-DAR is key Trophy initiative for GBS Operations for 2016
  • Become a highly knowledgeable and recognized expert in utilizing ServiceNow’s delivery methodology including strategic and operational knowledge in our entire platform and its business outcomes
  • Provide guidance on deployment best practices, ServiceNow’s delivery methodology, program structure and governance cadence to best achieve customer’s objectives
  • Lead strategic internal Technology initiatives
Assistant, Strategic Program Planning
04/2004 - 05/2008
San Francisco, CA
  • Manage communication, in relation to concept strategy for BU’s, markets/regions and global excellence teams
  • Manage, implement and govern necessary tools to collect strategic input from consumer research, financial KPI’s, operational KPI’s and conceptual KPI’s to evaluate concept readiness before global roll out of future concept strategy
  • Trusted adviser on large projects/programs to CIO’s and Bank Sr. Executives
  • Acts as a clearing house for good project management and governance practices and lessons learned across divisions in collaboration with LOB PMO’s
  • Work on ways to electronically integrate the department’s functions. Maintain television show / pilot database of all programs in our collection
  • Provide customer thought leadership as senior member of program’s staff
  • Responsible for aligning program activities with the client’s IT enterprise architecture and strategic plan and ensure that customer mission needs and technology strategies are supported by the infrastructure
  • Responsible for reaching into the corporate expertise of Northrop Grumman and our major partners to identify promising technology innovations for technology insertion trade studies and working with customer’s enterprise architecture oversight organization. Coordinates emerging technology evaluations and briefings
  • Key Interface Relationships : Internal - stakeholders and execution teams across all GBS functions with particular focus on Technology


Lindenwood University - Belleville Campus
1998 - 2003
Bachelor's Degree in Business Administration

Professional Skills

  • Increase discipline and accountability: Program management for large strategic investments, including tracking and measuring success metrics (e.g., cost of delay) for MVP development
  • Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring overall quality of delivery
  • Strong knowledge and experience in payments, the mobile and/or ecommerce market and technologies
  • The ability to foster strong working relationships between project teams, user communities, management and vendors
  • The ability to manage multiple project plans concurrently and prioritize tasks appropriately under changing conditions
  • Experience in manufacture, testing (QC/QA) or distribution in the biotech industry
  • Demonstrated ability to build effective business relationships

How to write Strategic Program Resume

Strategic Program role is responsible for travel, finance, integration, procurement, security, architecture, reporting, research, digital, health.
To write great resume for strategic program job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Strategic Program Resume

The section contact information is important in your strategic program resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Strategic Program Resume

The section work experience is an essential part of your strategic program resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous strategic program responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular strategic program position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Strategic Program resume experience can include:

  • Digital Marketing and Content Marketing experience
  • BS Engineering with min 10 year experience in related field
  • Experience in Marketing, Sales, and Business Development
  • Proven and relevant track record in Procurement and/or Supply Chain at least 5-6 years within a multinational company within FMCG environment
  • Proven and relevant track record in Procurement and/or Supply Chain at least 2-3 years within a multinational company within FMCG environment
  • Strong business leadership, technology acumen, and an ability to provide the appropriate level of influence at all levels

Education on a Strategic Program Resume

Make sure to make education a priority on your strategic program resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your strategic program experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Strategic Program Resume

When listing skills on your strategic program resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical strategic program skills:

  • Strong project management skills and solid understanding of project management methodologies, tools and techniques
  • Extensive experience managing complex change in global financial institutions. Experience of delivering regulatory change a benefit
  • Polished customer interface skills
  • HR/Recruitment experience a strong asset
  • Strong knowledge and experience in digital payments, the mobile and/or ecommerce market and technologies
  • Experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions

List of Typical Experience For a Strategic Program Resume


Experience For Strategic Program Consultant Resume

  • Play a critical role in the Value Improvement Programme (VIP) by identifying the savings opportunities by partnering with R&D, Supply Chain and global supplier network
  • Work with all functional areas to allocate their resources on projects responsibly to ensure business continuity is not impacted
  • Provide Procurement community with regular updates of the requirements (technology, capabilities & capacities) and ensure innovation projects are aligned to the procurement strategy
  • Support successful procurement input and involvement to achieve timely implementation of innovation projects (on time, in full)
  • Actively identify and support the implementation of innovation ideas from suppliers
  • Provide Chief Procurement Officer with information to base his/her decisions upon the Strategy (e.g. go/no-go for projects, resource allocation, investment proposals)
  • Broad exposure and understanding to all functions within the business

Experience For IT Strategic Program Director Resume

  • Support the Strategic Program Manager and Value Creation
  • Supports strategy development and implementation to drive growth, value creation and sustainability targets of BCS and the strategic suppliers
  • Develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources leveraging team inputs and strengths
  • Demonstrated experience in use and analysis of a broad scope of qualitative and quantitative methods and data sources, including primary data collection and secondary data analysis At least three years’ experience with PEPFAR programs
  • Approved content briefs
  • Proficient in Arabic
  • TV & Media

List of Typical Skills For a Strategic Program Resume


Skills For Strategic Program Consultant Resume

  • Communicating, Negotiating and Mediating
  • Internal: Procurement Global and Cluster teams, Supply Chain teams, R&D team, Legal team, Marketing team, Finance business partners
  • Increase visibility: Backlog transparency through Product Owner engagement and publication
  • Senior leader with at least 10 years of experience in the Wealth Management industry leading transformational efforts of End Users Services practices including service desks, end user support, IMAC-s, and Branch Office Operations
  • Product Development/Technical Knowledge in an Agile Development Environment
  • Flexible and Result Oriented Mindset
  • Proven history of delivering technology change projects to meet aggressive and ambitious business agendas with the appropriate quality, timeliness, stability, cost effectiveness and sustainability

Skills For IT Strategic Program Director Resume

  • Knowledge and experience in the data center space
  • Demonstrates program management and organizational skills. Ability to handle complex projects in a multi-tasking environment, meet deadlines, interact and communicate with individuals/groups at all levels of the organization as well as externally
  • Strategic thinker experienced in managing in a matrix environment, utilizing resources across the board, leveraging corporate and regional resources to deliver and track high-quality and concise results
  • Demonstrates the ability to adapt to new environments and operate successfully in rapid changes
  • Self-motivated, positive, proactive, and takes the initiative to get things done

Skills For Program Manager, Strategic Program Management Resume

  • Strategic Program - Strategic Program Manager and Value Creation reports to Chief Procurement Offices
  • External: Suppliers: Commercial management and Top management (CEO’s) of Key Suppliers, Agents, professional organization, industry bodies and 3PM, NGO’s, advisors and benchmarking organizations and others
  • Experience in regulated industries such as Medical Devices
  • Confidence in preparing and delivering presentations to small and large groups
  • Travel globally for Supplier meetings, Industry meetings, project meetings and team meetings. Travel intensity as per job requirements

Skills For Manager, Strategic Program Lead Resume

  • Strategic Program - Strategic Program Assistant and Value Creation reports to Strategic Program - Strategic Program Manager and Value Creation
  • Leads and develops a high performing team– participate in goal setting, appraising personal performance against team goals, supporting fellow team members in their respective endeavors and seeking ways to enhance the collective teams’ engagement
  • Drives an enterprise-wide portfolio while meeting goals as efficiently as possible by using key insights and lessons from previous projects’ successes and failures
  • Expertise in the areas of strategy, planning and project management required
  • Brings visibility to the program’s Work in Progress (WIP) to understand velocity and ensure efficient product development and other demand workflow
  • Coach and mentor; demonstrated experience guiding global employees in areas related to bringing new capabilities to market, improving operations, and change management

Skills For Gx Strategic Program Mgr Resume

  • The ability to thrive in fast-paced environments while being flexible and able to handle rapidly-changing scenarios; someone who sees ‘ambiguity’ as an opportunity rather than a hurdle
  • Lead and manage overall TBM process including technology program roadmaps, demand intake, prioritization, and capacity planning with a more “strategic lens” in conjunction with our product, regional, and technology partners
  • Measure and highlight key KPI’s to demonstrate the value created by investments in operations and technology across all programs, including operational health
  • Manage the portfolio cost and make recommendations to senior leadership and business partners on how to reprioritize/ optimize the portfolio
  • Manage Total Cost of Ownership (TCO) and financial forecasts (annual and quarterly) within and across all programs to drive overall delivery goals of Better, Cheaper, and Faster

Skills For Manager of Strategic Program / Projects Resume

  • Manage program governance across compliance, audit, security and risk processes in partnership with Business Operations and development partners
  • Work with business partners to align and prioritize business and technology roadmaps and develop solutions to future business opportunities by helping to define economic measures and supporting business cases
  • Lead and develop a high performing team, including goal setting, appraising personal performance against team goals, supporting team members in their respective endeavors and seeking ways to enhance the collective teams’ engagement
  • Coach and mentor; demonstrated experience guiding global employees, bringing new capabilities to market, improving operations, and driving change management
  • Strong business leadership, technology acumen, and an ability to influence at all levels
  • Project/program delivery spanning Business and IT engagements (requirement cannot be substituted by a PMP certification and pure

Skills For Strategic Program Marketing Manager Resume

  • Knowledge of related regulatory/industry considerations, compliance and / or scientific discovery
  • Work to improve Enterprise Solution Services (ESS) performance
  • Be the face of Thomson Reuters Enterprise Solution Services (ESS) organization internally and for the client. Build credibility for oneself and the organization and play the role of a trusted technology advisor, influencer and partner internally and for the client
  • Support ESS technology teams providing guidance in optimization of the ESS processes and delivery quality. Overall responsibility for client satisfaction related to ESS service deliveries
  • Work with Project Managers and all internal Thomson Reuters stakeholders to ensure highest quality delivery of services, with highest customer satisfaction. Provide Account Planning team with status of active implementations within accounts
  • Work with the businesses TRTA, F&R and LEGAL to help define and execute the Account Strategy for the clients. Consult and support Sales teams as a collaborator in the standard Sales account planning and management for all strategic accounts

Skills For Senior Director, Strategic Program Mgmt Resume

  • Delegating (provides direction)
  • Budget forecasting, tracking and balancing
  • Monitor and manage programs’ KPI’s and measurements by providing regular reporting updates to management
  • Highly valuable content (ebook, analyst report, custom research report, etc) kits, including sequencing, tactical mix guidance and keyword strategy
  • Deliver internal training(s) on content goals with assets to enable regions to deliver digital content marketing plans
  • Annual Content Marketing Strategy for data center
  • 12-month editorial content calendar including blog, eDM and social plans

Skills For Strategic Program Lead, Content & Publishing Resume

  • Brand Business Videos with Associated asset kits for regional deployment (blog, eDM, social, PR, web landing pages)
  • GB SW and Subscription revenue budgets
  • Achievement of strategic programs related KPIs
  • Monthly Content Performance dashboard
  • Data Center Global Programs
  • Program assets delivered with launch and deployment instructions
  • Program measurement and recommendations for improvement

Skills For Director Global Consumer SQP Strategic Program Management Resume

  • Capable of Maintaining Data on all OE processes’ KPI’s; e.g. targets, yearly trends, etc. Input all OE KPI data and collate remarks & justifications into Corporate OE KPI Tracker and prepare reports on regular basis
  • Outstanding written and interpersonal communication including the presentation of complex programs to various suppliers and stakeholder groups
  • Enjoy working in a virtual and multicultural working environment
  • Support in identifying and implementating of innovation ideas from suppliers
  • Strategy development and implementation to support growth, value creation and sustainability targets of BCS and the strategic suppliers

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