Store General Manager Resume Sample
Denis Marks
83954 Smitham Greens,
Houston,
TX
+1 (555) 128 6461
Work Experience
Store General Manager
08/2016
-
PRESENT
New York, NY
- Be the ultimate Brand Ambassador, seen by others as a beacon of the brand and Bring to life Burberry’s core values – Protect, Explore, Inspire
- Directs the execution of Polo’s promotional strategies and programs, assuring that they support Polo Ralph Lauren's sales, marketing, and profit objectives. Regularly visits relevant competition to maintain an awareness of store performance issues and market trends
- Management experience with at least 3 years in a "Luxury Retail" and/or "High End" service environment
- Strong business acumen and skill-set which enables the management and development of staff
- Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with Polo’s lifestyle philosophy
- Locate and stock parts
- Safety knowledge and skills
- Become ASE P2 certified or ASE ready equivalent
General Manager, NBA Store Fanatics
03/2010
-
06/2016
Philadelphia, PA
- Execute and train project and product quality recommendations
- Advanced parts lookup and sourcing
- Source from numerous places including special order, FDO, second source, etc
- Execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
- Execute and train inventory systems and store equipment
- Execute and train POS and Parts lookup systems
- Review and analyze P&L statement
- Recruit, select, hire and develop quality team members
Multi Store General Manager
08/2004
-
09/2009
Boston, MA
- Build and grow relationships with commercial customers
- Responsible For Store Operation
- Takes opportunities to identify and grow new business opportunities and prospects
- Fosters an environment of risk taking and innovation to drive sales
- Ownership of the business planning process, including engagement in managers’ plans and holding managers and supervisors accountable for business results
- Grows sales and customer loyalty through in store and external networking activities
- Responsible for the score card results in the store
Education
Marymount California University
2000 - 2004
Mba's Degree in Business
Professional Skills
- Plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers
- 1)Knowledge, skills & abilities
- Capacity to communicate with all stakeholders effectively using a variety of mediums
- Oversee visual merchandising and create exceptional customer experience
- Experience with Point of Sale systems and Intranet file sharing tools
- The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device
- Demonstrates senior leadership and management ability
How to write Store General Manager Resume
Store General Manager role is responsible for events, retail, security, trading, travel, benefits, commercial, leadership, analysis, inventory.
To write great resume for store general manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Store General Manager Resume
The section contact information is important in your store general manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Store General Manager Resume
The section work experience is an essential part of your store general manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous store general manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular store general manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Store General Manager resume experience can include:
- Ensures that managers and supervisors are leveraging and developing the sales capabilities of associates by setting the foundation for the use and implementation of selling techniques and company programs
- Excellent communication and interpersonal social skills
- Coaches and holds leadership team members accountable on Leader on Duty skills, job accountabilities and competencies
- Builds customer loyalty through in-store experience, utilization of social media and email capture
- Retail management experience
- Demonstrates business acumen at a senior level
Education on a Store General Manager Resume
Make sure to make education a priority on your store general manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your store general manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Store General Manager Resume
When listing skills on your store general manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical store general manager skills:
- Retail experience managing (big box) required
- Hiring, managing and mentoring team members
- Performing profit and loss (P&L) analysis
- Driving sales and production
- Leads and inspires customer centric culture by recognizing and rewarding team and creating a positive work environment
- Drives overall store earnings by driving top line sales while managing controllable contribution
List of Typical Skills For a Store General Manager Resume
1
Skills For General Manager, NBA Store Fanatics Resume
- Make complex decisions with integrity that supports company guidelines and makes good business sense
- Creates business strategy for the store inclusive of forecasting sales that reflect both store trend and incorporates calculated risks to generate sales growth
- Build a collaborative working relationship with both the global and the Market organizations
- Approves all final hiring and termination decisions in the store
- Recruit, coach and developing team
- Produce results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines
2
Skills For Reebok General Manager Employee Store Resume
- Foster a positive culture and enable the Store Management Team to create a consumer centered, passionate and authentic atmosphere
- Partner with Store Management Team to hire, develop and build a high performing team, leveraging global and local tools to lead all performance management, succession planning, recruiting, hiring and development activities
- Promote a high performance culture by acting as role model, setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals for the Team that ensures focus on key drivers that impact Brand Flagship success
- Facility Maintenance And Security
- Identifies, creates and manages the execution of store business plan that drives key performance indicator results and that maximize business opportunities
- Trains and develops team on business acumen to drive business performance. Uses store visits to highlight this strength and the stores results
- Leads weekly management meetings that align with and drive the business strategy
- Lead a sales focused environment
3
Skills For Multi Store General Manager Resume
- Capacity to encourage an environment of self development for themselves and others
- Can actively engage and inspire the team
- Capacity to work independently and escalate issues as required to senior management
- Travel between stores and outside the state/province if necessary
- Provide input and feedback to Line Manager and various Market and Global Teams to enable continuous improvement and achievement of the Brand Flagship ambition in the store, and globally in the adidas Group
- Understand the concept and strategic importance of the Brand Flagship store and think broadly for the Group when setting the direction
4
Skills For General Manager Luxury Store Resume
- This job requires the ability to work flexible hours which includes regular evening and weekend shifts
- A bold, passionate, poised and professional leader with several years retail management experience with a passion for product and a passion for the Ralph Lauren brand
- Accountable for the loss prevention processes in the store including participation in prevention strategies and investigations
- Manages all privacy processes in the store and ensures full compliance and responds to audit findings
- Identifies, creates and manages the execution of store business plan that drives KPI results and that maximize business opportunities
- Trains and develops team on business acumen to drive business performance. Use store visits to highlight this strength and the stores results
- Creates and upholds a positive work environment for all employees
5
Skills For Anthropologie General Store Manager Resume
- Creates and oversees implementation of shortage action plan in partnership with the management team to minimize loss and achieve shrinkage goal
- Leads the development of CES strategy to meet the organizational and store goals in partnership with the management team
- Leads Loss Prevention awareness and uses Loss Prevention techniques, practices and metrics
- Leads community involvement to drive brand awareness and loyalty
- Hires, trains, develops and leads the management team; provides appropriate level of performance feedback to increase confidence and capability
- Proactively builds a network of qualified internal and external leadership talent
- Develops succession plans to ensure career paths for all employees; encourages employees to pursue internal opportunities
6
Skills For Store General Manager Resume
- Assigns work to management team and other employees as necessary
- Directs work of management team and other employees as necessary
- Reports to District Manager
- Supervises Assistant General Manager and Customer / Operation Manager
- Works closely with peers in and outside immediate region/district as required
- Manages and supports Imagewear to maximize top line sales
- Meets established customer service expectations
7
Skills For General Manager, NBA Store Fanatics Resume
- Manager payroll, schedule, inventory & day to day operations
- Host monthly in-store events to engage loyal customers and get new ones
- Foster a work environment for teamwork, productivity and be present and engaged
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