Specialty Pharmacy Resume Sample

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Work Experience


Specialty Pharmacy Program Manager
12/2015 - PRESENT
Philadelphia, PA
  • Effectively manage Humana’s specialty pharmaceutical manufacturer relationships and contracting to ensure timely access to existing & new specialty products and to maximize cost of goods reduction & data service revenue opportunities
  • Develop and maintain reports & reporting systems to track, monitor, and report on Humana’s specialty pharmaceutical product access, prescription time-to-fill, purchases, pricing, cost of goods sold and gross margin metrics
  • Track and report on Humana’s and supplier’s contractual performance metrics (e.g. time-to-fill, reporting, accuracy, payment terms, etc.)
  • Monitor and report on Humana’s specialty pharmaceutical purchases, current pricing, DSR opportunities, cost of goods sold projections and gross margin metrics
  • Leverage price benchmarking and competitive bid mechanisms to ensure Humana’s specialty pharmaceutical pricing and data service revenue agreements are competitive across different sources of supply and pharmacy classes of trade
  • Ensure Humana’s pharmacy distribution locations have access to pedigreed and quality pharmaceuticals from reputable sources of supply
  • Manage day-to-day activities associated with Humana’s specialty pharmaceutical manufacturer relationships
  • Attend industry tradeshows and various manufacturer meetings at off-site locations or at Humana’s facilities
Specialty Pharmacy Liaison
06/2013 - 08/2015
Chicago, IL
  • As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face to face and over the phone
  • Handle all medication needs of patients
  • Ensure patients remain on track with medication regimen- outbound therapy/medication adherence checkups; secures refill prescriptions
  • Communicate effectively with the centralized Patient Service Center
  • Help develop new processes to ensure smooth operations and patient care
  • Develop personal/professional alignment with Humana’s Integrated Care Strategy – specifically, the commitment to lead and develop the Specialty Pharmacy team focused on the highest quality service and care for our members
  • Develop comprehensive knowledge of Humana’s Corporate Organization, the Healthcare Services Segment, the Group Segment, and the Retail Segment, and the interdependent service-driven relationships between these organizations that drives Humana’s success
Marketing Intern BB Specialty Pharmacy Team
05/2007 - 01/2013
Los Angeles, CA
  • Interacts with the PHS Specialty Pharmacy Advisory Board and steering group. Meets with other organization pharmacy leaders, medical staff, and senior executives to assure that the Specialty Pharmacy is fulfilling the strategic goals of the organization and operations are being executed in accordance with organization’s policies
  • Represents Partners Specialty Pharmacy to Partners HealthCare leadership, industry and trade groups, key physician providers, representatives of government and regulatory agencies, brokers, and the general public
  • Performs special projects as needed. LI-KM1
  • Builds Trust - Walks the talk; makes choices that are consistent with Humana's ethical principles; is emotionally intelligent; manages self and relationships effectively, through self-awareness, self-management, awareness of others and skill in dealing with others
  • Implementation / Execution - Effectively leverages available resources (financial, people, time) to accomplish objectives and maximize return on investment. Makes appropriate decisions in the face of ambiguity. Anticipates and resolves barriers and constraints. Organizes and manages multiple priorities and/or projects using appropriate methodologies and tools
  • Innovates - Introduces or develops new ideas and processes which improve performance and productivity. Generates insights through thought leadership. Leverages business intelligence, data, insights, and other research to drive differential value and expand Humana's capability to compete
  • Problem Solving - Proactively identifies, evaluates, and solves problems with rigorous logic and a systematic approach; looks beyond the obvious to see root cause issues and creative solutions
  • Prepares, packages, compounds and labels non-sterile drug products for specific patients with appropriate final pharmacist checks
  • Assists Pharmacists in advanced tasks associated with patient care

Education


Kean University
2002 - 2007
Bachelor's Degree in Pharmacy Required

Professional Skills


  • Help us create a new business model of physician sales for DaVita Rx from the ground up, bring best practices and driving sales success for the DaVita Rx Specialty Pharmacy
  • Work for a part of a very stable Fortune 200; DaVita Rx is a wholly owned subsidiary of DaVita Health Care Partners, the nation's largest and most innovative Integrative Healthcare communities, making a positive difference in DaVita Dialysis Patients lives everyday
  • Highly organized, ability to prioritize, and demonstrate moderately complex problem solving skills
  • Experience demonstrating extensive practice and business knowledge, organization, delegation, teambuilding, and communication skills also required
  • Be able to manipulate large sets of data, and possess strong analytical, organizational, presentation and problem solving skills
  • Three years clinical Pharmacy experience, including at least one year leadership experience
  • Prior account management experience in Specialty Pharmacy/ Trade required

How to write Specialty Pharmacy Resume

Specialty Pharmacy role is responsible for basic, software, retail, pharmacy, finance, training, database, procurement, recruiting, inventory.
To write great resume for specialty pharmacy job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Specialty Pharmacy Resume

The section contact information is important in your specialty pharmacy resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Specialty Pharmacy Resume

The section work experience is an essential part of your specialty pharmacy resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous specialty pharmacy responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular specialty pharmacy position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Specialty Pharmacy resume experience can include:

  • Act a progressive thought leader on Health Care Reform initiatives and Humana’s approach to improving our health care system; promote Humana’s mission to internal and external audiences
  • Excellent phone skills including effective oral communication and listening skills
  • Good analytic skills to make rational decisions about patient care
  • Excellent organizational skills, accurate, reliable, and efficient
  • Related sales and sales management experience or equivalent of combined education and experience is required
  • Ales experience in Pharmacy, Healthcare, PBM or Managed Care industry and 2 years’ experience as a manager

Education on a Specialty Pharmacy Resume

Make sure to make education a priority on your specialty pharmacy resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your specialty pharmacy experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Specialty Pharmacy Resume

When listing skills on your specialty pharmacy resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical specialty pharmacy skills:

  • Reputation for thinking strategically at an enterprise level, and executing effectively to drive results in multiple geographies/markets
  • Communicates effectively between departments for increased efficiencies
  • Customer service experience 2+ years medical or insurance industry experience
  • Contracting experience in Trade
  • Practice experience working with as well as revising and/or implementing information systems
  • Proven track record of building high-performing teams in a PBM, while leading specific change initiatives designed to influence provider and member behavior

List of Typical Experience For a Specialty Pharmacy Resume

1

Experience For Specialty Pharmacy Liaison Resume

  • Skilled as a specialty pharmacist including specific disease management skills
  • Experience developing and accomplishing goals to complete personal and company objectives
  • Solid understanding of finances; delivers results within team budget requirements
  • Work closely with physicians and physician staff to coordinate patient care during the prior authorization process and/or appeals process
  • Sales/sales management experience is required
  • Onboarding and training of new pharmacy network partners
  • Working knowledge of pharmaceutical distribution with emphasis in specific SP segment sales and healthcare trends
  • Working knowledge of the top referral sources in the assigned territory
  • Responsible for creating, implementing and executing account level business plans for trade accounts
2

Experience For Specialty Pharmacy Representative Resume

  • Responsible for developing/positioning Publix as a Specialty Pharmacy leader and drive Specialty Pharmacy business,
  • Participates in quality improvement activities and constantly seeks a team approach to developing and achieving best practices and processes
  • Work with support, sales and marketing to highlight the customers’ needs and wants
  • Performs critical employee management practices such as development plans, performance management for poor performers, and succession planning
  • Oversee SP network partners’ performance to drive high customer satisfaction using performance metrics
3

Experience For Specialty Pharmacy Program Manager Resume

  • Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and mid-size accounts
  • Performs training and performance evaluations to maximize sales program
  • Assures accurate and timely reporting of inventory for limited distribution drugs (LDD) when required (daily, weekly, montly)
  • Generate reports at the request of the Manager or Director
  • Defines scopes, creates, and positions new products and existing product enhancements based on the company’s capabilities, competencies, and strategic fit to maximize sales revenue, market share, and profit
  • Building relationships with physician’s offices that deal with complex chronic diseases such as Cancer, Hepatitis C, MS, Rheumatoid Arthritis, and Crohns Disease
4

Experience For Cigna Specialty Pharmacy Accreditation Lead Resume

  • Drive process improvements to provide a customer centric experience for the health professional community and our customers
  • Coach and mentor team members to drive high quality, customer centric service, and efficiency
  • Consults with assigned and CSP District team SP customers to create profitable business strategies taking into account such factors as customer’s vision and goals, current results by category/program and compliance with ABC programs and services
  • Work with physicians and payers to advocate for product specific coverage. Ability to
  • Possess a thorough understanding of CSP’s interpretation of URAC Specialty Pharmacy standards (and other accreditations) in order to be the source of information for Specialty Pharmacy URAC (and other accreditations) compliance questions from within the pharmacy
  • Attend communication meetings with other accredited areas of the business to ensure CPS’s interpretation of core standards is consistent with accredited matrix partners and for increased knowledge as CSP SME on accreditation measures
  • Responsible for maintaining telephone communication with patients, local Publix pharmacies, prescribers, and others in the Central Pharmacy and RBU to ensure quick delivery of the patient’s specialty prescriptions
5

Experience For Specialty Pharmacy Account Executive Resume

  • Identify and select the correct customer from the information contained on each order form and prescription
  • Meet the standards for each queue as defined in Cigna Specialty Pharmacy’s Annual Performance Objectives (APO) for the position
  • Provide feedback on system issues and improvement opportunities
  • Oversees all efforts related to RDM Accreditation. Collaborates with FEP’s Sr. Program Manager of Accreditation and RDM vendor’s Accreditation expert to ensure all Accreditation related policies and reports are up to date and are available to Plan consumption
  • Performs a complete assessment of assigned patient’s ongoing physical and emotional status, level of competency, home environment, safety factors and family support available to assist with care and needs of patient
6

Experience For VP-specialty Pharmacy Strategy & Business Development Resume

  • Reports to supervisor on services rendered, problems concerning patient’s needs and resolution to those needs; reports to the physician any changes of the patient’s condition and reaction to treatment
  • Coordinates patient’s care with other home care agencies as necessary
  • Prepares the annual facility budget, including forecasted sales volume and expenditures. Recommends, and directs the facility’s annual payroll and expense budget. Monitors and controls the use of overtime and ensures safety and security of the facility including its inventory and personnel
  • Represents the Company and the facility at community, business, social and public functions (including business and trade associations) in a manner to best serve the company’s interests and to achieve and maintain good public relations for the Company
  • Facilitate patient enrollment or transition to a non-UMHS pharmacy when needed based on patients' insurance requirements to ensure uninterrupted access to their specialty medication
7

Experience For RN Supervisor of Case Management Specialty Pharmacy Resume

  • Defining, developing, implementing, and continually monitoring strategic Sales Team’s objectives and goals to ensure maximum market share and profitability of the Specialty Pharmacy
  • Responds to customer inquiries and complaints, and maintains and improves overall image of pharmacy department. Responds to special needs of customers, as requested
  • Sets the strategic direction and associated tactical priorities for each USB therapeutic focus area
  • Reviews and validates monthly and quarterly distribution charges invoiced to Neurocrine Biosciences by SPs and SDs
  • Assumes responsibility for professional development and continued education
  • Current State Certification from the Louisiana Board of Pharmacy
  • Delivers results via overall company increases in USB Prescribers, referrals and sales
  • Supports the in-market Oncology Clinical Practice Consultants and IVIG Account
8

Experience For Program Manager, Specialty Pharmacy Resume

  • Executives with their efforts to serve Prescribers and differentiate USB from competition; ensures consistent approach across the USB sales team by therapeutic area and drug method
  • Trains and educates sales team and works closely with Sales Operations to identify Prescriber opportunities
  • Supports USB pharmacy sites via a coordinated effort to meet individual Prescriber requirements by specific therapeutic area
  • Identifies areas for USB clinical sales team process improvement and develops recommendations to address; works to create streamlined, seamless Prescriber interactions to ensure USB is meeting customer needs
  • Participates in quarterly business reviews, new RFP and product defenses, as needed
  • Attends all clinical conferences and interacts with USB medical liaison to fully leverage support and expertise to drive results; able to develop and maintain strong, strategic relationships with customer key decision makers including C-suite and executive director level personnel
  • Works closely with business development team to support new drug launches; collaborates with manufacturers; communicates and trains USB sales team
9

Experience For Clinical Program Manager Specialty Pharmacy Informatics Resume

  • Oversees all Rare/Orphan and Traditional lead generation and Prescriber support as direct manager of the Inside Sales Clinical Practice Consultant
  • Educates prescriber offices on competitive advantages to USB approach, to include products, clinical benefits, capabilities and drug techniques for all therapeutic areas
  • Develops and maintains productive cross-functional relationships inside and outside USB to share knowledge and leverage synergies within the organization; collaborates across the ABC organization to identify and exploit business opportunities
  • Fosters a high performing culture within the team, ensuring employees comply with all required processes and training programs
  • Work with specialty pharmacies to coordinate product delivery to patients
  • Ensures contract compliance and participates in business review meetings with SP & SD distribution partners
  • Work cross-functionally within the Market Access team and with Sales, Marketing, Patient Support, Commercial Operations, Regulatory, Legal, Finance, Medical Affairs, to ensure all trade channel goals are met
  • Evaluate new pharmacy network partners for inclusion in network
  • Work with partners to monitor appropriate inventory levels are maintained to meet Neurocrine Business needs
10

Experience For Manager, Specialty Pharmacy Solutions Resume

  • Responsible for day-to-day relationship of SP partners to deliver a high-touch patient service model
  • Key Reimbursement interface with the Field Sales
  • Leads regularly scheduled patient status meetings or conference calls with SPs to synchronize on patients requiring follow up by the SP to identify and resolve other operational issues
  • Ensures HIPPA compliance in all interactions with SPs and specialty distributors
  • Leads regularly scheduled operations meetings between Neurocrine Biosciences, Field Sales, Sales Operations and specialty pharmacy network partners. Ensures operational issues and opportunities are identified, tracked, and resolved

List of Typical Skills For a Specialty Pharmacy Resume

1

Skills For Specialty Pharmacy Liaison Resume

  • Delivers the Account plans and required financial results for own Accounts; works effectively with colleagues in other functions to achieve Account sales
  • Experience with product or program management experience
  • Experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions
  • Experience with Leading and developing others within a team environment
  • Work experience delivering business solutions using information technology
  • Basic skill using Microsoft Office programs
  • Experience in a Pharmacy Benefit Management (PBM / Account Management) setting
2

Skills For Specialty Pharmacy Representative Resume

  • Experience in managing provider portfolios who specialize in areas such as oncology, rheumatology, neurology or any relevant specialty disease state
  • Responsible for keeping all necessary pharmacy licenses in good status
  • Pharmacist license in good standing in state of job location
  • Pharm D or B.S. in Pharmacy with relevant practice experience required
  • Takes personal responsibility for strong relationships with significant customers and stakeholders
  • Work requires a high level of analytical ability, organizational and personal management skill and focus to ensure the concerted approach to operations
  • Assigns, prioritizes, and evaluates the work of others
  • Experience in a specialty pharmacy or other related healthcare call center environment
  • Specialty drug launch experience required
3

Skills For Specialty Pharmacy Program Manager Resume

  • Previous experience in National Account and Reimbursement desired
  • Proven success in new product and line extension launches in Trade
  • Project Management experience (implementation)
  • Problem solve / formulate solutions from experience or research
  • Experience relevant to Products: Repatha, Enbrel, Prolia, Aimovig or in respective therapeutic class
  • Work experience in project management or
  • Experience in a “values-based” culture where associate engagement and cross-functional partnerships have driven exceptional business results
  • Building and maintaining of relationships with providers, payers, pharmaceutical manufacturers and other industry clients
4

Skills For Cigna Specialty Pharmacy Accreditation Lead Resume

  • Monitoring existing materials for accuracy
  • Providing initial training to sales personnel on corporate products and services
  • Monitoring ongoing communication of sales personnel through such mechanisms as monthly manager ride-alongs
  • Reporting analysis and providing consultative service to clients
  • Providing timely and complete correction notices to consumers and clients if material misrepresentations are found
  • Learning agility; able to learn and apply new product information, techniques and claims
5

Skills For Specialty Pharmacy Account Executive Resume

  • Responsible for coordinating and overseeing central fill, QA/PV, shipping & patient administration/receipt confirmed
  • Responsible for creating, modifying and enforcing SOP’s for job functions
  • Takes a leadership role within the Specialty Markets team regarding the sharing of ideas and offering options to various situations
  • Ensure proper record keeping requirements and procedures are followed, including the use and dispensing of narcotics and poisons
  • Prepare for program launch by participating in training exercises designed to mimic live program operations
  • Manage and provide assistance in managing or maintaining accounts of strategic clients
6

Skills For VP-specialty Pharmacy Strategy & Business Development Resume

  • Comply with URAC guidelines regarding the marketing of Acro’s URAC accreditation
  • Reviews pharmacy projections, including forecasted revenues and expenses; addresses variances and recommends staffing adjustments
  • Situational analysis, problem solving, and strategic thinking
  • Complete program training in preparation for the launch of the Alkermes patient services hub program
  • Troubleshoot and resolve ongoing issues with SPs, data aggregator vendor and other patient access services vendors
  • Adhere to Alkermes standard operating procedures and compliance requirements
  • Identifies opportunities to introduce, if appropriate, forums, programs and alliances for Account customers, prescribers, pharmacists, nursing personnel etc
  • Proficient with standard software used in healthcare office setting (i.e. MS Word, Excel, web browser, etc)
7

Skills For RN Supervisor of Case Management Specialty Pharmacy Resume

  • Stocks and monitors drug inventory levels, ensuring adequate and up-to-date supplies
  • Assists Pharmacy Buyer with putting away newly received inventory in the appropriate location in the pharmacy
  • Complies with all regulatory requirements, including HIPAA/HITECH
  • Performs training and performance evaluations to maximize sales programs
  • Develops & implements clinically sound cost saving programs
  • Responsible for screening all new & refill orders
  • Willingness to work a flexible schedule, including nights and weekends as needed
  • Mentors Account Executives and others contributing to the leadership pipeline
8

Skills For Program Manager, Specialty Pharmacy Resume

  • Specifically responsible for exploiting lead opportunities for Rare/Orphan and Traditional Prescribers via Inside Sales direct report
  • Supports leadership in their effort to build talent and clinical expertise as a driving differentiator for USB with Prescribers
  • Coordinates notification to Specialty Pharmacies, distributors, and trade, informing them of changes to relevant policies or procedures
  • Properly identify all incoming documents and assign and label them properly
  • Efficiently process information to produce, verify and send outgoing documents
  • Enroll newly received patients from HUB into the Copay Assistance Programs following established policies and procedures and guidelines from the Manufacturer
  • Process claims/transactions received from Specialty Pharmacies following established policies, procedures and guidelines from the Manufacturer
9

Skills For Clinical Program Manager Specialty Pharmacy Informatics Resume

  • Oversee SP network partners performance to drive high customer satisfaction using performance metrics
  • Documents sales efforts, contacts, etc. in SF.com to support targeting and strategic efforts
  • Recommends and executes enhancements to sales collateral and marketing efforts
  • Supports on-going development of prescriber portal (e.g., weekly calls, solicits and shares prescriber feedback, participates in new release UAT, etc.)
  • Knowledge of pharmacy practices, pricing, margin
  • Manage Premier’s/Acro’s specialty pharmacy sales and marketing efforts for successful pull through campaigns
  • Manages Premier’s/Acro’s specialty pharmacy sales and marketing efforts for successful pull through campaigns
10

Skills For Manager, Specialty Pharmacy Solutions Resume

  • Keep management apprised of all progress as well as any issues with customers, and make thoughtful recommendations for resolving any issues
  • Responsible for following all corporate compliance requirements
  • Ensures proper accounting of all pharmaceutical supplies required in the operation of a pharmacy, from receipt to distribution
  • Stays abreast of and communicates State and federal laws and regulations pertaining to the legal operation of a pharmacy
  • Participates as an active leader for Commcare, providing input on the strategic direction and growth of Commcare
  • Manages Acro’s specialty pharmacy sales and marketing efforts for successful pull through campaigns
  • Opportunity to advance if desired
  • A strong positive employee engagement work culture where integrity, teamwork, interpersonal relationships, continuous improvements, fulfillment and FUN are what sets us up apart

List of Typical Responsibilities For a Specialty Pharmacy Resume

1

Responsibilities For Specialty Pharmacy Liaison Resume

  • Coordinates notification Specialty Pharmacies, distributors, tradeinforming them of changes to relevant policies or procedures
  • Develop process flows for interactions between SP and Neurocrine Biosciences, e.g., Lead launch implementation teams
  • Document records clearly and accurately in accordance with the program guidelines
  • Explains patient’s prescription benefits and/or major medical benefits for patient’s therapy as well as financial copay assistance options
  • Adhere to the service policy and principles of the Advanced Care Scripts, Inc. as well as the program guidelines set by the department
  • Leads regularly scheduled operations meetings between Neurocrine Biosciences, Field Sales Sales Operations and specialty pharmacy network partners. Ensures operational issues and opportunities are identified, tracked, and resolved
  • Support program development, value proposition, oversight, and day-to-day management for specialty pharmacy programs include: Pharmacy based patient clinical management programs,Provider programs, Pharma services (Adherence Program, Patient Assistance, Hub Triage, Value Based Contracting, Pharmacy and Medical Benefit Clinical Programs
  • Builds relationships with employer / group clients (not individual members)
  • Travels to client site to provide consultative services and recommendations
2

Responsibilities For Specialty Pharmacy Representative Resume

  • Analyzes reports to determine client trends, recommendations, and implements programs appropriate for the client
  • Responsible for working with the Specialty Clinical and Operations internal team and the Retail locations in the territory to ensure seamless pull through, as it relates to key selling messages,
  • Responsible for conducting sales data analyses and monitoring competitor behavior to develop appropriate sales strategies and business plans to generate recognizable increases in business in the assigned territory,
  • Responsible for demonstrating expertise and a commitment to maintaining in-depth knowledge of highly complex market dynamics (including payer issues, state and government regulations, provider payment issues, drug launches, etc.) within complex disease states (Oncology, Rheumatology, Cardiology, Infectious Disease, etc.),
  • Responsible for partnering with Pharmaceutical Sales Representatives around common objectives to coordinate selling efforts
  • Work with management to assemble project teams and work groups to produce deliverables required to achieve the objectives of a defined corporate program. Lead project managers and work group leaders in the development and maintenance of comprehensive plans for a defined corporate program
  • Organize, direct and coordinate cross-functional activities to focus corporate resources on the successful delivery and implementation of the desired results for a defined corporate program and/or strategic initiative
  • Work with the executive sponsor of a corporate program (VP or higher), and other management as required to achieve the objectives of a defined corporate program. Acquire detailed understanding of the business objectives for an assigned area
  • Assess risks that might jeopardize successful achievement of the desired results of a program, develop risk mitigation strategies and tactics, and implement risk mitigation plans
3

Responsibilities For Specialty Pharmacy Program Manager Resume

  • Prioritize, organize, and execute effective time management
  • Ales experience with documented success
  • Sales experience with documented success
  • Experience in pharmaceutical sales, or specialty pharmacy sales required
  • As needed - Partners with procurement to develop and execute strategies related to the service/asset contracts
4

Responsibilities For Cigna Specialty Pharmacy Accreditation Lead Resume

  • As needed - Manages the vendor to the responsibilities outlined in the contract and statement of work
  • Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.)., or willing to complete within the first 6 months in the role
  • Related customer service experience
  • Experience in a specialty pharmacy, hospital, health insurance company, benefits department or other related healthcare environment
  • Experience as a demonstrated, successful outside medical sales associate (preferably in an Oncology, Infectious Disease or Rheumatology, or Dermatology field)
  • Pharmacy experience including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance
5

Responsibilities For Specialty Pharmacy Account Executive Resume

  • Decision capability and quality; makes good decisions based on mix of analysis, experience, and judgement; understands short term/long term impact to business
  • Experience working in a retail pharmacy or 1 year working in a specialty pharmacy
  • Previous experience packaging unit dose medications
  • Basic skill with prescription processing software
  • Knowledge of insurance billing methods and specialty pharmacy operations
  • Strategic agility; embraces opportunities and supports the direction of the business; anticipates consequences of actions; manages complexity; challenges the status quo by identifying ways of doing things better
  • Communication; speaks and writes clearly and succinctly to convey messages with the desired effect. Is a good listener who understands that effective communication is a two-way process that requires an understanding of the audience
  • Collaborative; is a respectful and inclusive team member who works well with others. Seizes opportunities to work collaboratively to achieve shared goals. A cooperative individual who shares information and helps others; helps break down silos, partners across organizational lines to deliver exponential results
  • Drive for results; can be counted on to achieve goals successfully; quickly assimilates information; regularly delivers on expectations; holds self-responsible for execution; bottom-line oriented and is accountable for results
6

Responsibilities For VP-specialty Pharmacy Strategy & Business Development Resume

  • Communicate effectively and professionally in a written format
  • Basic skill with Patient Clinical Assessment software
  • Knowledge of practices and procedures commonly used in a call center or customer service environment
  • Knowledge of Microsoft Excel (ability to create spreadsheets) and Microsoft Access (ability to maneuver in the application)
  • Experience directly managing people, including hiring, developing, motivating, and directing people as they work OR At least 2 years of experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members
  • Experience in a healthcare or pharmacy setting
  • Demonstrated capability and articulate style in leading by influence
7

Responsibilities For RN Supervisor of Case Management Specialty Pharmacy Resume

  • Recognized for commitment to recruiting and developing diverse talent to meet the dynamic business requirements of the market
  • Certifications in project management and/or process improvement desirable
  • Patient Relationship Development and Client Sales – Responsible for managing and growing patient account base by recruitment and retention of specialty pharmacy services driven through BMC Health System
  • Prior experience leveraging informatics and analytics to define and influence a successful pharmacy strategy based on actionable insights; ( data driven and focused)
  • Open leadership style; actively seeks out and supports collaborative thinking and problem solving; enjoys bantering around key business decisions
  • Preference for experience in clinical product development, innovations in medication therapy management strategies, risk prediction, and healthcare data analytics
  • Preference for knowledge/experience in the areas of health outcomes research, applying the principles of behavioral science to healthcare and consumer choices, analyzing large datasets and leading strategic healthcare informatics
  • Preference for prior interface with subject matter experts across pharmacy and medical disciplines to build a “specialty pharmacy clinical community” dedicated to thought leadership
  • Works with the Pharmacy Manager toward the success of the pharmacy operation (scheduling, customer service, and in stock) and maintains a working knowledge of the pharmacy function
8

Responsibilities For Program Manager, Specialty Pharmacy Resume

  • Directs the operation of the store (front-end and pharmacy departments)
  • Improves prescription numbers, pharmacy sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to customers inclusive of patients, prescribers, pharmaceutical manufacturers, payers, and health systems
  • Provides direction to ensure that pharmacy department procedures and practices are in compliance with federal and state regulations and guidelines. Also including compliance with internal regulatory bodies and contracts with payers and pharmaceutical manufacturers (BOP, DEA, Medicare, accreditation bodies, compounding, FDA, etc.)
  • Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports. Ensures completion of all required reporting
  • Recommends and implements asset protection controls and procedures to identify and minimize profit loss
  • Improves and maintains store condition, maintenance, and appearance for the safety, health, and well-being of customers and employees, and ensures adherence to applicable government regulations and laws
  • Controls the store's safe and "bank," including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management
  • Assures proper operation and maintenance of pharmacy department systems and equipment
9

Responsibilities For Clinical Program Manager Specialty Pharmacy Informatics Resume

  • Maintains awareness of third party pharmacy business opportunities, and assures proper administration and implementation of third party pharmacy systems and procedures to lessen payment rejections. Resolves third party rejection problems promptly, and resubmits rejected claims for payment on a timely basis
  • Manages and attains inventory budgets to include selecting and ordering new, promotional, and permanent merchandise; keeping stores in stock, and liquidating overstocked, slow-moving, and/or old store merchandise
  • Lift up to 20 pounds while walking, stooping, bending and reaching
  • Manual dexterity sufficient to perform computer, dispensing functions of the job
  • Extensive sitting for prolonged periods of time
  • Clearly communicate verbally by phone and in person
  • Experience in the healthcare industry including, but not limited to, Medicare and/or Medicaid program administration, insurance verification and/or claim adjudication, physician’s office or outpatient billing, pharmacy and/or pharmaceutical manufacturers
  • Collaborates with providers to determine appropriateness of therapy. Educates patients on medication administration and expectations, side effect mitigation, and the importance of adherence. Regularly follows up with patients during the time of refills
10

Responsibilities For Manager, Specialty Pharmacy Solutions Resume

  • Enrolls and follows patients through clinical management programs
  • Oversees the enrollment of patients with assistance programs, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation
  • Responsible for ensuring compliance of team members with regard to the documentation of patient management in the appropriate systems
  • Fully abides to all compliance policies inclusive of participating in the billing and submission of claims to government-sponsored health care programs, including Medicare, Medicaid, and all other third-party payers, as well as the facilitating of prior authorizations on behalf of prescribers
  • Develop and maintain the SP customer segment level operating plan incorporating brand level plans with the UCB/MM strategic plan and mission statement
  • Achieve sales, market share growth, and ROI targets and goals through a relentless focus on channel/customer needs, UCB business opportunities and priorities, a commitment to excellence and superior execution of each customer plan

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Manager Pharmacy Resume Sample

Work Experience

  •  Develop a ‘leadership bench’ from within organization – developing future Supervisors, Team Leads and Operations Managers   •  Assist Inventory Department with the   •  Schedule and monitor staff and day to day workflow. Develop employee’s skills, evaluate performance and provide f...
Professional Skills

  •  Strong written/verbal communication skills...
  •  Communication skills; verbal and written s...
  •  Clear verbal and written communication ski...
5.0
10 votes

Pharmacy Cashier Resume Sample

Work Experience

  •  Handle incoming and outgoing phone calls from doctor’s offices, insurance providers and patients   •  Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register   •  Maintain the cleanliness and organization of the pharmacy ...
Professional Skills

  •  Previous client service experience in a ve...
  •  Previous cashier and/or cash-handling expe...
  •  Experience with UVIS or other Veterinary H...
4.9
8 votes

Pharmacy Intern Resume Sample

Work Experience

  •  Assists with keeping log of medications and supplies that need to be reordered   •  Observe/assist the Pharmacist dispense medications within regulatory guidelines   •  Assist the Pharmacist in reviewing accuracy of prescription data entry, order filling and shipping   •&...
Professional Skills

  •  License Skills and Abilities: Interpersona...
  •  Skills and Abilities: Interpersonal and or...
  •  Demonstrates technical skill level in util...
4.6
13 votes

Pharmacy Clinical Resume Sample

Work Experience

  •  Specialty/Department/Practice –Inpatient Pharmacy   •  Defines and achieves pharmacy-driven integrated clinical management strategies that demonstrate Cigna Pharmacy Management’s impact on health improvement, health cost management, and disability prevention   •  Applies approved p...
Professional Skills

  •  Multi-task several simultaneous projects; ...
  •  Strong interpersonal skills when interacti...
  •  Proficient technical skills using all Micr...
4.9
10 votes

Pharmacist Pharmacy Resume Sample

Work Experience

  •  Constant sitting & keyboard operation   •  Office work, within the clinic or hospital, possible unusual shifts in certain practice settings   •  Validate commercial drug formulary in CRIS   •  Develop test scripts related to pharmacy orders for functionality...
Professional Skills

  •  Solid leadership, organizational and time ...
  •  Intermediate computer skills (ability to u...
  •  Pharmacy staff and other key HC staff demo...
5.0
14 votes

Clinical Pharmacology Resume Sample

Work Experience

  •  The production of study related documents such as, but not limited to synopses/protocols and Informed Consent Documents   •  Responding to issues raised in audits (R&D QA or Compliance)   •  All elements of a clinical pharmacology end-to-end cross functional, integrated asset p...
Professional Skills

  •  Strong interpersonal skills including exce...
  •  Excellent writing and verbal communication...
  •  Excellent communicator with strong interpe...
4.6
19 votes
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