Specialist, Process Resume Sample

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Vickie Pollich
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Work Experience

Process Documentation Specialist
03/2018 - PRESENT
Detroit, MI
  • Drive and participate in a variety of initiatives that support the Asia region’s evolving process transformation agenda
  • Work closely with Quality Assurance in timely completion of deviations, investigations and CAPA’s
  • Generate process plans for new builds and rework of flight hardware and support equipment
  • Work closely with the Quality Engineer and Production Control to evaluate issues and respond accurately and concisely to the program
  • Manage daily process quality performance to include the investigation of issues, the disposition of items with defects, and the initiation of corrective and preventative actions
  • Assist Engineering in concept reviews for manufacturability
  • Follows Standard Operating Procedures (SOP), Good Manufacturing Practices (GMPs), Company Policies and maintain engineering, equipment and process procedure
  • Analyze/evaluate existing financial processes and identify process efficiency and effectiveness improvement opportunities such as bottlenecks, business risks, duplicate activities, compliance to internal control requirements (when applicable), and supports operational improvement activities
Process Engineer Specialist
04/2015 - 09/2017
San Francisco, CA
  • Construct process flow diagrams that illustrate the various financial process activities and their interrelationships
  • Identify missing documented processes and assists groups to document, improve and/or implement processes
  • Define, develop, and evaluate performance measurements to establish process success. Work with multiple groups and organizations, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success. Reviews data post- implementation to measure success; participates in defining standards of improvement success
  • Develop and write business case rationale and justification for operational improvement projects
  • Examine structural issues within an organization, functional interdependencies and cross-silo redundancies
  • Management of operational improvement initiatives from a structural, functional and organizational change management perspective
  • Apply project management principles on projects and initiatives in leading scope, schedule, communications, risk and quality
  • Partner with SPIO team members and process owners in the creation of communication and learning materials for changes to current business processes
  • Communicate and build strong working relationships with all levels of personnel in the Division and JPL
Business Process Engineer Specialist
03/2010 - 03/2015
Los Angeles, CA
  • Collaborate with the FMD management team and key business partners to design, develop & implement strategies for improving business processes and support systems
  • Demonstrated experience in IT infrastructure space in various lead roles
  • Strong background in ITIL, Advance Certifications
  • Experience in crafting solutions leveraging global delivery model
  • Very Strong understanding of Enterprise architecture and best practices
  • Knowledge and understanding of the JIRA solution
  • Experience with Visio and Project management tools


Dakota State University - University Center
2006 - 2010
Bachelor's Degree in Information Systems

Professional Skills

  • Excellent verbal and written communication skills with demonstrated experience working with Executive Management
  • Excellent computer skills, including advanced skills in Microsoft Office (Word, Excel, Visio and PowerPoint) and knowledge of SharePoint
  • Excellent in analytical, logical and programming skills
  • Excellent written and verbal communication skills with the ability to deliver effective presentations and communications across all levels of the organization
  • Statistical analysis experience and skills
  • Strong Microsoft Office skills, especially Excel spreadsheets and PowerPoint presentations
  • Strong operational improvement, project management and business process transformational technical skills

How to write Specialist, Process Resume

Specialist, Process role is responsible for research, analysis, messaging, microsoft, analytical, database, finance, training, integration, procurement.
To write great resume for specialist, process job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Specialist, Process Resume

The section contact information is important in your specialist, process resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Specialist, Process Resume

The section work experience is an essential part of your specialist, process resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous specialist, process responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular specialist, process position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Specialist, Process resume experience can include:

  • Experience teaching or coaching others with a variety of base-skills, in writing styles and grammar
  • Intermediate/Advanced skills in Microsoft tools (Excel, PowerPoint, Word, Projects)
  • Strong financial and business acumen with the proven ability to support the development of business cases
  • Three (3) years of experience in refinery, chemical or petrochemical plant process or production experience
  • Experience facilitating continual improvement teams with demonstrated expertise of concepts, techniques and tools to optimize team productivity
  • Portfolio of project experience with proven results

Education on a Specialist, Process Resume

Make sure to make education a priority on your specialist, process resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your specialist, process experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Specialist, Process Resume

When listing skills on your specialist, process resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical specialist, process skills:

  • Conflict resolutions training/skills necessary to bring conflicting view point into alignment
  • Proven experience working in a process documentation writing position
  • Lead Auditor experience capable of demonstrating approach to evaluating process effectiveness and identify value added opportunities for improvement
  • Analytical and problem-solving skills based on a process mindset
  • Experience facilitating continual improvement teams with demonstrated expertise of concepts, techniques and tools
  • Experience in Aerospace Design, Manufacturing, Quality Assurance, Integration and Test, Verification and Validation, and/or Metrology

List of Typical Experience For a Specialist, Process Resume


Experience For Process Documentation Specialist Resume

  • Solid understanding of program execution methodologies
  • Manage successful implementation and execution. Very good in tracking impact of changes on performance SLA and metrics
  • Demonstrated track record of working in a team environment and the ability to lead a team
  • Expertise in cGMP and good knowledge of Material Sciences (Stainless steel, welding,…)
  • Research and develop effective process documentation
  • BPO/Shared Services experience
  • Experience developing internal process documentation

Experience For Process & Continuous Improvement Specialist Resume

  • Willing to work in Alabang, Muntinlupa City
  • Interviewing Finance stakeholders
  • Creating process presentations
  • Documenting Finance-related processes
  • Work closely with demo engineering and support engineering to build out internal process documentation sites
  • Responsible for partnering with support groups for the timely initiation and completion of change controls, CAPAs and subsequent action items
  • Self-directed with on-going guidance
  • Proficiency in MS Office (including Visio)

Experience For Process Engineer Specialist Resume

  • Review all processes through identification of necessary improvements, measurement recommendation, monitoring standards and performance standards
  • Process database for users and monitoring of version controls
  • Can assist during audit sessions
  • Specific technical knowledge of Process Aseptic Based Vaccines production (Filling line, Isolator, RAB’s,…)
  • Knowledge in Strategic Planning, Information Technology and Finance
  • Analyze and evaluate high complexity processes, interpret all given data and formulate reliable judgement calls

Experience For Business Process Engineer Specialist Resume

  • Assure accurate documentation, reports and databases
  • Document, implement and adhere risk management principles and ICAAP guidelines through the whole organization, adapt them to regulatory changes and develop solutions to potential issues
  • Present your progress to senior management committees
  • ITIL® V3 Foundation Certification
  • Other ITIL certification would be added advantage

Experience For Accounting Process Improvement Specialist Resume

  • Complete projects and operational activities for the Process Document Management team in the execution, coordination, and management of the controlled process document hierarchy and delivery of the group’s projects and goals
  • Team player with a strong focus on interpersonal and leadership abilities
  • Analyze results, identify issues, and develop recommendations/processes
  • Deep thinker with the ability to analyze results, identify issues, and develop recommendations
  • Initiate and revise SOPs, Batch Records, and Form Preps
  • With minimal supervision, manage all documentation timelines
  • Ensure documents are reviewed periodically to meet or exceed compliance expectations
  • Address Next Revision Suggestion Form (NRSF) items

Experience For Process & Procedure Specialist Resume

  • With minimal supervision, develop timelines for documentation revisions and reviews to align with Quality System needs
  • Be accountable towards the Customer for the execution and delivery of process SLA/KPI’s
  • Work with Management on priority areas for focus and provide direction, support, development of documentation and training to address deficiencies and enhance the Finance organization’s performance
  • Oversee vendor procurement for IT (i.e. obtaining requirements, comparing prices, facilitating statements of work (SOWs), requisitions and invoicing)
  • Collaborates with IT Project Managers to align project costs
  • Work with Accounts Payable to ensure vendor and purchased services payment accuracy

Experience For Materials Management Common Process Sustain Specialist Resume

  • Work in partnership with IT Project Coordinators providing input on purchased services (SOWs/invoices/purchase orders/payments) and ensuring checks and balances between different platforms (i.e., iProcurement, Innotas)
  • Preference for Lean Six Sigma qualification or experience of application of Lean principles
  • Test and implement re-engineering solutions and monitor the business partners’ utilization
  • Project management qualification such as, Project Management Professional is desirable
  • Lead small/medium tactical projects to meet scope, timelines, and budget
  • Act as liaison for Care/Sales on process and system projects
  • Gather, identify and document business requirements
  • Ensure solutions meet business needs and requirements

Experience For Process Engineer Specialist Primary Resume

  • Create test plans, scripts, use cases and bug resolution
  • Create project and communication plans
  • Identify key communication points and inputs
  • Write and distribute communications per procedures to Sales and Customers
  • Look for ways to reduce re-work of processes, procedures and communications
  • Develop technical recommendations to business partners
  • Work with customers as needed
  • Consistent high quality, accurate and complete work
  • Identify connections between issues and cause and effect relationship in data

Experience For Itsm Specialist, Asset Process Analyst Resume

  • Anticipate issues and solutions
  • Carefully prepares work in a detail orientated fashion
  • Collaborates with process subject matter experts to organize, write and edit process documentation in accordance with ICU Medical guidelines and principles, using existing documentation when available
  • Participates in creating and maintaining training materials, knowledge articles and Standard Operation Procedures (SOP)
  • Works closely with the Process Owners and provides feedback when gaps are identified
  • Communicates and delivers the information to stakeholders and end-users
  • Familiar with the architecture discipline & ITSM processes

Experience For Vaccine Process Technical Specialist Resume

  • Familiar with the core business processes & applications
  • Write, edit and maintain user documentation (instruction guides, process flows and manuals)
  • Can set up, maintain and manage business unit library visibility
  • Controls and manage documentation protocols in terms of repository, record management, security and distribution
  • Advantage if there’s transition/project management background
  • Extensive knowledge in MS Office
  • Review all documents prepared by the Site Acquisition Specialists, including Lease Agreements, Amendments, Easement agreements, collocation applications, etc., and the entire leasing business and legal approval packages to ensure 100% compliance with all legal and client requirements
  • Work closely with other members of the content team to ensure uniformity in workflow and writing style

List of Typical Skills For a Specialist, Process Resume


Skills For Process Documentation Specialist Resume

  • Outstanding facilitation techniques with experience working in team environment
  • Experience teaching current Lean Six Sigma techniques with technical writing capabilities to upgrade supporting training documentation
  • Experience in developing and maintaining a process modelling tool, ideally iGrafx but possibly ARIS or Mega
  • Professional experience, focused on writing and documenting business processes and communication
  • BS in chemical engineering, biochemical engineering, biochemistry/chemistry/microbiology or related discipline, with 0-4 years of experience
  • A standardized approach to identifying and prioritizing projects (Portfolio Management),
  • Business process documentation and training related experience
  • Trouble Shooting of Process, Properties of Materials, validation of design
  • Experience in supporting a team in a fast-paced, high-tech environment

Skills For Process & Continuous Improvement Specialist Resume

  • Experience working in pharma or other science related field
  • Hands-on mechanical assembling experience required
  • Portfolio of Aerospace Projects demonstrating capabilities to lead and implement successful continual improvement efforts with proven results
  • Demonstrated capabilities to utilize current continual improvement statistical software including (JMP, SigmaXL, MiniTab, & SAS)
  • Strong computer knowledge MS Office
  • Experience with Department of Defense contracts
  • Experience with utilizing lean tools such as 5S, SMED and VSM as well as leading lean improvement initiatives / projects

Skills For Process Engineer Specialist Resume

  • Relevant consulting or industry experience in business process reegineering or strategic initiatives
  • Relevant consulting or industry experience in business process reengineering or strategic initiatives
  • Experience using and optimizing Oracle-based systems
  • Lean Tools – 5S, Kanban, Poka-yoke, and Value Stream Mapping experience
  • Good understanding of workplace safety and environmental related requirements
  • Strong technical/problem-solving aptitude, data driven with the ability to identify trends and abnormalities in data
  • Experience with Business Process Modelling
  • 4 – 6 years’ experience in the required domain

Skills For Business Process Engineer Specialist Resume

  • Experience with Use Cases/User Stories
  • Experience with Gsuite products (gmail, sheets, slides,...)
  • Strong technical abilities in experimental work
  • Direct experience with technology/application development and experimentation
  • Direct experience with documentation of academic journals, patents, and internal publications
  • Senior level presentation experience

Skills For Accounting Process Improvement Specialist Resume

  • Training and mentoring capability with references
  • Training and mentoring capability with references of LSS green Belts and Black Belts trained
  • Educating the client on new processes
  • Working knowledge of ASME technical standards used in the Aerospace Industry
  • Working knowledge of Microsoft office programs and computer management systems such as PI, SAP & AIMS systems
  • Understanding of change management concepts (preferably in Prosci)
  • Polymer handling - finishing, compounding, blending, extruding/pelletizing, conveying, loading/packaging
  • Develop Process BRs to support new technology transfers using existing BR templates, working with MSAT Process Development specialists/engineer

Skills For Process & Procedure Specialist Resume

  • Work with other functional teams; Transportation, IT, Marketing, Merchandising, Pricing, Operations, Finance
  • Accountable for delivering on Durham manufacturing objectives
  • Accountable for providing technical support to Durham manufacturing
  • Provide training and communication documentation required to help facilitate Care training
  • A cadre of certified Lean Six Sigma Green and Black Belts to meet the growing customer demand and implementing a Process Improvement Program,
  • Lead trouble shooting and resolution of unplanned events to ensure reliable supply of Durham manufactured vaccines
  • Sufficient number of specialized courses in relevant general scientific or engineering disciplines to meet job requirements, AND
  • Ensure Safety, Environmental Compliance, Reliability and Operating Excellence throughout the Refinery

Skills For Materials Management Common Process Sustain Specialist Resume

  • Assist in development of process design packages and perform process design work for engineering design packages
  • Create/Maintain mass balances of units to assist with yield optimization and yield accounting
  • Thorough understanding of fundamental theories of heat and mass transfer, fluid dynamics, thermodynamics, separations, and control systems
  • Collaborate in the mapping out of the operational processes and in the elaboration of the associated documentation
  • Participate in the monitoring of project risks to foresee/identify potential problems
  • Prepare training material to support the changes or improvements
  • An in depth understanding of cloud based applications
  • Manage the corresponding Local ICAAP production, coordinate local ICAAP’s contacts, solve potential cross-functional issues and provide technical support

Skills For Process Engineer Specialist Primary Resume

  • Manage demanding projects in time and to agreed service levels
  • Develop new analyzing and automation tools to make us work more efficiently
  • Process engineering
  • Own and manage CAPA and Quality System Action Items resulting from documentation revision work flows
  • Conducts analysis of business processes: current state analysis, gap analysis, benchmarking, best practices identification, and other related tasks
  • Interfaces with all areas of project including customer, computer services, and client services
  • Execute system and process testing

Skills For Itsm Specialist, Asset Process Analyst Resume

  • A successful SPC program for manufacturing operations on Lab
  • A training curriculum aligned with American Society of Quality Standards (ASQ),
  • A rewards program for LSS facilitators that deliver projects exceeding metrics identified in charter
  • Day Schedule, Position is Non-Exempt
  • Lead technical and business system process improvement projects
  • Proficient and conversant in business English

Skills For Vaccine Process Technical Specialist Resume

  • Familiar with J-STD-001 and IPC-620 certifications
  • Practical progressive work experience in engineering or scientific disciplines or relevant equivalent experience in related engineering or scientific disciplines sufficient to demonstrate competence as a trained engineer
  • Industrial experience working with a mining company at a job site
  • Influence design of new facilities or existing asset using Single-Use Systems. Balance between quality improvements, risk and cost effectiveness
  • Collaborate and work closely with Supply Chain, Operations, Maintenance and Engineering to drive a sustainable lean culture
  • Accurately communicate ideas, facts, and technical information
  • Interpret, summarize, and present results of data analysis in monitoring operating unit performance, troubleshooting equipment operation, evaluating catalyst performance, and recommending operating guidelines and process improvements
  • Work as a team with unit operators and supervisors for assigned areas of the refinery to troubleshoot problems and improve operations. This includes reviewing Key Performance Indicators with the operations team daily

List of Typical Responsibilities For a Specialist, Process Resume


Responsibilities For Process Documentation Specialist Resume

  • Demonstrated process troubleshooting and optimization as well as running plant-scale trials
  • Solid technical understanding of web technologies such as ASP.Net, MVC, Angular JS, SQL Server, HTML5
  • Experience working in large or federated enterprises
  • Experience with process documentation tools such as Lucidchart
  • Third Party Vendor experience
  • Create exceptional experience in our stores
  • A measurement system to evaluate and report on project effectiveness (with standard metrics to evaluate all continual improvement projects),
  • A Productivity Program that clearly demonstrate its value to Organizations and Projects across JPL

Responsibilities For Process & Continuous Improvement Specialist Resume

  • Knowledge and experience in Lean Transformation, Theory of Constraints, and Business Process Management
  • Work closely with reporting analyst to create KPIs to measure the success of process implementation
  • Deliver presentations to communicate processes
  • Monitor compliance to process documentation, adjust and communication process updates
  • Knowledge of wiki markup, HTML, and XML
  • Work cross-functionally and cross-organisationally to capture end to end processes, identify areas of opportunity and ensure accuracy of processes documented
  • Be able to understand, prioritize and advocate for systems and process improvements in order to reduce or eliminate manual processes and minimize friction for our Partners and sales teams

Responsibilities For Process Engineer Specialist Resume

  • Support Cloud Partnership team in creating a unique and differentiated partner experience
  • Plan and work independently to prioritize, communicate, and complete assigned tasks and projects
  • Working closely with Partner Onboarding Manager, develop and maintain standardized documentation of business processes, including Standard Operating Procedures, process flow diagrams, Work Instructions, and related items
  • Create Knowledge Base guidelines as needed, and identify, implement, and communicate best practices for the Cloud Partner onboarding experience
  • Maintain up-to-date documentations and work with Subject Matter Experts to update content on a regular basis
  • Communicate with clients on projects value, expectations, and progress. (stakeholder communication)
  • Serve as a subject matter expert related to Process Gas Chromatography including method development, problem solving, sample system development and technology improvement
  • Learn and apply process analyzer engineering activities such as; drawing reviews, sample system design and fScoping new technology recognize opportunity to develop new applications determine testing protocols and plans of action

Responsibilities For Business Process Engineer Specialist Resume

  • Strong technical background and familiarity with experimental design
  • Project management including equipment modifications, PSSR and change management
  • Experience with Role of Asset Manager and Change Manager for the Materials Management department. (i.e. equipment troubleshooting, optimization, replacement, capital planning, project expenses)
  • Display initiative, a drive for results, and can solve complex problems by identifying and enrolling appropriate resources and can use individual creativity & innovation rapidly
  • Understand business direction and map those into solutions
  • Business Procees Documentation Exp
  • Familiarity with formal System Development Methodologies
  • Experience in the Pharmaceutical industry or a similar operating environment with experience in a Technical role in a manufacturing environment

Responsibilities For Accounting Process Improvement Specialist Resume

  • Experience in regulatory environment
  • Strong knowledge of GD&T, FMEA, Capability & Quality Studies
  • Proficient with process simulation software
  • Exceptional ability to communicate with and influence cross-functional teams, business partners and stakeholders
  • Excellent analytical, technical, and problem-solving skills, including the ability to independently identify, document, thoroughly research and analyze business process issues from multiple perspectives

Responsibilities For Process & Procedure Specialist Resume

  • Coordinate multiple large projects simultaneously and achieve desired results
  • Promulgate SLAs aligned to the Process structure; Collaborate, synchronize with cost-analytics team
  • Knowledgeable of cross asset Change initiatives, business processes inefficiencies, and the Barclays front to back infrastructure
  • Participate in the identification and implementation of the improvements opportunities
  • Perform research and data collection of the assigned business areas or projects

Responsibilities For Materials Management Common Process Sustain Specialist Resume

  • Track progress and monitor the implementation of the improvements opportunities
  • Support post implementation reviews to ensure successful delivery has been achieved
  • Collaborate in the definition of SLAs and KPIs
  • Work with other team members and business services departments to devise new support material based on the revised processes
  • Help stores win the whole home
  • Provide a productive retail footprint
  • Monomer treatment/purification, injection and recovery
  • Polymerization reactor systems (such as slurry loop, gas phase, CSTR)
  • Batch and continuous polymer processes

Responsibilities For Process Engineer Specialist Primary Resume

  • Solvent and hydrocarbon recovery systems
  • Proven analytical skills with capability to evaluate complex work processes and identify opportunities to improve the effectiveness and efficiency of operations
  • Professional demeanor and presentation with ability to interact with Executive Leadership and their direct reports
  • Project management orientation and driven to deliver results
  • A Process Improvement Report for Executive Management to review on a monthly basis
  • Professional demeanor and presentation with ability to interact with Executive Leadership and their direct reports. Ability to stand in front of Executive Management as a recognized Subject Matter Expert

Responsibilities For Itsm Specialist, Asset Process Analyst Resume

  • Work extended hours, as dictated by various project schedules
  • Proven social and leadership skills to interface and closely partner with all levels of employees, partners, process owners, group supervisors, and senior management
  • Advanced problem-solving skills to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions
  • Coordinate and collaborate effectively in team environment
  • Working experience of a creating and governing a multi-level, multi-layer business process model in a complex global organisation that has significant regional variation and multiple shared services supporting its processes
  • University Graduate (Commerce, Engineering, IT)
  • Successful in navigating cross-cultural organisations

Responsibilities For Vaccine Process Technical Specialist Resume

  • Quality driven with attention to detail
  • Team player, flexible, reliable, resilient and able to create relationships across functions
  • Research and provide process engineering technical support to the business team, production units, environmental activities and plant projects to improve unit operations, process safety and environmental performance
  • Administer plant performance test runs as required
  • Participate in conceptual design studies in support of unit revamp or debottleneck. Develop new designs and ratings of major pieces of equipment: heat exchangers, vessels, distillation columns, etc
  • Interact with outside consultants and vendors to improve the unit operation or solve problems
  • Develop and run models to simulate various processes

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