Senior Technical Systems Analyst Resume Sample

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Douglas Predovic
46121 Nicklaus Valley,  Philadelphia,  PA
+1 (555) 573 5664

Work Experience


Senior Technical Systems Analyst
11/2017 - PRESENT
Chicago, IL
  • Provides accurate estimates for assigned work to manager
  • Assume leadership roles for researching and development of new initiatives and processes
  • Work with our various IT partners and 3rd party vendor to support a portfolio management application and client and advisory reporting applications, both during and outside of business hours
  • Investigate and resolve application issues relating to environments or batch jobs, and support Production implementations
  • Together with Project Manager, determine best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives
  • Provide application-specific development expertise, leading analysis and detailed design phases, coding, code reviewing, testing support, tracking, escalating and/or resolving technical issues
  • Provide input to or perform integration,functional or unit testing to deliver high level quality
  • Provide a robust and reliable email archiving infrastructure across all RBC
  • Provide a robust and reliable electronic message supervision and discovery infrastructure for key internal RBC user groups that include, but are not limited to the following: global compliance, corporate investigations, eDiscovery, internal counsel and the compliance groups for respective LOB
Senior.technical Systems Analyst
06/2013 - 09/2017
Dallas, TX
  • Provide technical input with respect to integration activities related to corporate acquisitions in the RBC messaging infrastructure
  • Support and maintain the current email archiving infrastructure
  • Qualify hardware and software impacting the email archiving environment
  • Provide technical input with respect to development initiatives designed to improve the email archiving infrastructure
  • Select suitable email archiving technologies to support business objectives
  • Ensure test plans are maintained and, where possible, leverage automated testing opportunities
  • Provide technical guidance to peers
  • Identify, recommend and build new cost-effective application development solutions to meet and exceed business objectives
  • Develops, codes, documents and executes programs of difficult complexity
Senior Technical / Systems Analyst
02/2007 - 05/2013
Detroit, MI
  • Conduct unit, and systems testing
  • Prepare detailed test plans and documents same for unit, and systems test environments
  • Together with Service Delivery Manager, determines best mix of coding, configuration, interfaces/integrations, and third party/vendor solutions to meet business requirements and project objectives
  • Contributes to successful project completion by identifying risks and proposing/developing mitigation strategies
  • Identifies technical and business opportunities expedite projects by taking advantage of cross-project knowledge, best practices and reusability
  • Provides direction, expertise, feedback, coaching and development to enhance the capability of more junior staff
  • Continually enhances skills and builds knowledge in all aspects of the organization, including, but not limited to, business and information systems
  • Deliver projects based on RSA Archer
  • Analyze and review requirements from Product Owner

Education


University of Management and Technology
2002 - 2006
Bachelor's Degree in Computer Science

Professional Skills


  • Assesses, researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs in compliance with RBC IT governance
  • Excellent communication skills, including direct interaction with customers
  • Demonstrated project management skills, with the ability to work on multiple projects at varying stages
  • Strong motivational and problem solving skills
  • Experience in managing and addressing performance issues/concerns Experience in designing/developing complex systems
  • Experience writing SQL experience
  • Essential skills include an in-depth working knowledge of HP-NSK environment and command language TACL along with utilities (i.e. FUP, Peruse etc)

How to write Senior Technical Systems Analyst Resume

Senior Technical Systems Analyst role is responsible for java, insurance, sql, architecture, credit, training, integration, database, security, reporting.
To write great resume for senior technical systems analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Technical Systems Analyst Resume

The section contact information is important in your senior technical systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Technical Systems Analyst Resume

The section work experience is an essential part of your senior technical systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior technical systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior technical systems analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Technical Systems Analyst resume experience can include:

  • Strong Microsoft SQL skills
  • Python/Jython skills are an asset
  • MSSQL or Oracle user skills, ability to interpret system-level SQL statements
  • Python/Jython skills is an asset
  • Working knowledge of AIX-Unix environment with experience configuring and testing vendor-based applications on this platform
  • Database experience in robust environments- reporting and pulling data/identifying anomalies/verify tables

Education on a Senior Technical Systems Analyst Resume

Make sure to make education a priority on your senior technical systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior technical systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Technical Systems Analyst Resume

When listing skills on your senior technical systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior technical systems analyst skills:

  • Expert team player, cooperative with good interpersonal skills
  • Multi- task, manage time effectively and be able to work under pressure while performing at a high level
  • Learn new technologies to enhance existing skills to build components that provide exceptional business value
  • Work effectively with people from outside the IT team
  • Effectively write technical, informational or process documentation
  • Experience of systems administration experience

List of Typical Experience For a Senior Technical Systems Analyst Resume

1

Experience For Senior Technical / Systems Analyst Resume

  • Establish and maintain strong relationships with IT Risk, management, and IT teams to deliver sound solutions based on RSA’ Archer 6.0 platform
  • .Net, ASP.Net and C# (Hands on experience and advanced level knowledge in .Net Stack)
  • A benefit to have Experience with HP Asset Manager
  • Sizing: Middle-sized projects or work packages
  • Monitoring and support
  • Participate in project planning activities (i.e. sizing, story mapping, story grooming, etc.)
  • Plan high-level project phases to meet objectives within budget and on time .Estimate work sizing required to perform design, coding and unit testing
  • Set guidelines for recording and maintaining hardware and software inventories, site and/or server licensing, and user access
  • Guide in the troubleshooting and resolving hardware, software and connectivity problems
2

Experience For Senior Technical Systems Analyst Ucmdb Resume

  • Capable of gathering and translating user requirements to design solutions
  • 20 % consulting coaching
  • Shell Scripting/Perl programming languages
  • Supports test team by fixing defects and or provides solutions to issues found during test
  • Provide consulting to our business partners on GRC process and Archer constraints/capabilities
  • Assist with managing pre-prod environments
  • Engage RSA vendor to resolve development roadblocks and support testing activities
  • Assist team members in answering procedural and technical questions
3

Experience For Lead / Senior Technical Systems Analyst Resume

  • Build new and existing GRC processes that improve RBC’s compliance posture
  • Provide projects with tactical and strategic guidance aimed at helping achieve project goals and mature security postures
  • Support ongoing medium to high complexity requests for Access Manager (SailPoint Identity IQ)
  • In depth knowledge of Integration, automation and collaborative computing technologies
  • Advanced knowledge in Microsoft .net, Web Development using ASP.net and C#
4

Experience For Senior Technical Systems Analyst Enterprise Incident Management Resume

  • Ensure all escalated incidents are addressed in a timely manner, according to established SLA’s
  • Executes standard time tracking within target deadlines
  • Creation of and maintenance of relevant documentation relating to projects, enhancements and business system artifacts (i.e. SCD, OMs, DOSAs, etc.)
  • Create compliance reports for the monthly security patching cycles
  • Act on the assets showing as non-compliant in their security patches so that they can be considered compliant
  • Work with service partners globally to resolve all issues impacting distribution
5

Experience For Senior Technical Systems Analyst Front Resume

  • Identify opportunities for automation and improving Security Patch distribution success
  • Assist business units and functional units with their specific software distribution and inventorying needs
  • Open incident tickets for any and all issues related to missing or incorrect requirements
  • Makes proactive recommendations for appropriate technologies supporting the users' long term needs
  • Diagnostics and trouble-shooting of X86 hardware and software issues
6

Experience For Senior.technical Systems Analyst Resume

  • OS and patch upgrades / OS configuration and tuning
  • Projects Support to architect, design and implement required infrastructure including
  • Provides 7 x 24 Support for the following
  • To support the influence and impact across the enterprise in promoting the data integration strategic direction
  • Provide consulting services to our EIM business partners on their data integration requirements and needs for data quality and standardization
  • Responsible for working on small to large development and maintenance projects
  • Develops code, ensures code is reviewed, unit tested and integrated before passing it to QA
7

Experience For Senior Technical Systems Analyst Kofax Totalagility Resume

  • Ensures implementation plans and all other technical documentation and training are packed with the software to QA
  • Develop implementation alignment strategies for multiple development streams impacting common components
  • Develop and/or lead the project development of technical solutions, including code reviews
  • Lead the writing and automation of unit test plans, optimization of system performance and provide on-call support
  • Complete technical documentation and training material
  • Coordinate implementation, planning and execution from preproduction through to production stages
  • Use of Software engineering methodologies
  • Familiarity with VIA (Virtual Interface Architecture) products, especially Oracle Virtual Networking
8

Experience For Senior Technical Systems Analyst Ems Resume

  • Prepares and delivers presentations to business and technology partners and senior management, selecting the appropriate approach based on the audience
  • Windows Clustering Support
  • Provides leadership, direction, expertise, feedback, coaching and development to build the capability of more junior staff
  • Provide accurate estimates for completion of build, system testing and implementation phases of the project
  • Different programming languages (e.g. Cobol, JCL, Java, C,DB2, IMS)
  • Different programming languages
  • Development and Coaching: 5%
9

Experience For Senior Technical Systems Analyst Wmb Resume

  • Different programming languages (e.g. JCL, Java, C, HTML, VB.Net, SQL etc)
  • Different programming languages (e.g. Cobol, JCL, Java, C, HTML, VB, Visual C++, ASP, CSS)
  • Different programming languages (e.g. Cobol, JCL, HTML, ABAP, ITS)
  • Different Host programming languages (e.g. z/OS Host, Cobol, JCL, IMS, DB2/SQL & Utilities, CICS & PEM Hogan as optional )
  • Knowledge of Web technologies, including ASP.NET, Database: MS SQL Server, Framework: .NET framework (4.5), Methodology: SDLC, Agile
  • Research, plan, install, configure, troubleshoot, maintain and upgrade software and operating systems when required
  • Develop and design technical solutions to solve Software Engineering business challenges
  • Participates in meetings, provide input to presentations, and provides consulting services to business partners
10

Experience For Senior Technical Systems Analyst Enterprise Technology Resume

  • Provide hosted applications and desktops to the enterprise via server based computing technologies
  • Ensure all escalated incidents are addressed in a timely manner – according to established process guidelines
  • Work with our various IT partners and 3rd party vendor to support a portfolio management application and client and advisory reporting applications
  • Investigate and resolve issues with data integrity by writing complex queries against a very large database
  • Communications Software & Networking
  • Actively working with various project stakeholders (System Analysts, Project Managers and QAs) to ensure project requirements and timelines are met

List of Typical Skills For a Senior Technical Systems Analyst Resume

1

Skills For Senior Technical / Systems Analyst Resume

  • Continually enhance skills and build knowledge in all aspects of the organization, business and vendors
  • Resolve conflicts/issues and escalate as appropriate with the ability to communicate effectively in both technical business terms
  • Strong knowledge and support experience of SharePoint 2010
  • ‘Help Desk’ Support experience (i.e. critical problem solving/ resolution/triage – trouble shooting)
  • Experience with a scripting language such as tcl, Perl, Python, and writing shell scripts
  • Practical experience in investigating and analyzing information to draw conclusions
  • Strong understanding of the bank’s Domain/IP infrastructure and all supported desktop and server operating systems
  • Strong understanding of the windows platform (including WMI, NTCMD and general OS)
2

Skills For Senior Technical Systems Analyst Ucmdb Resume

  • Strong understanding of Unix (including SSH connections, AIX, Solaris & Linux)
  • Good understanding of networking (Switches, Routers, Load Balancers - specifically SNMP)
  • Experienced in leading and coordinating small teams of technical resources to deliver work packages
  • DESIRABLE EXPERIENCE with any of the following
  • Performance Tuning Experience is an advantage
  • CRM understanding or experience
  • Experience with Windows systems, including Wintel and Windows Server
  • Experience with PC troubleshooting
3

Skills For Lead / Senior Technical Systems Analyst Resume

  • Experience working with source code management products and processes
  • Systems/Network Monitoring Experience
  • In depth Host TSA experience (Batch Processing, JCL, COBOL)
  • Experience with payment and consumer/business banking products
  • Evaluate and operate day-to-day activities with third party vendors
  • Demonstrate technical leadership to fellow team members and mentor junior team members
4

Skills For Senior Technical Systems Analyst Enterprise Incident Management Resume

  • Experience on the Logica BESS application which resides on the HP-NSK (Tandem) environment
  • Business line(s)’ business applications/ processes. Performance Measurements, VAR, Securities Lending, experience and knowledge in the Financial Industry
  • IBM Mainframe platform using TSO, ISPF, IMS DB/DC, VSAM and DB2. Experience with Web and Client/Server platforms would be an asset (P)
  • Determines capacity requirements and leverages consolidated environment options
  • Experience in Source Control Management
5

Skills For Senior Technical Systems Analyst Front Resume

  • Working knowledge of RBC standard distributed computing technologies including WANs, LANs, SANs and PC desktops
  • Ongoing security courses through RBC Campus, vendors and external training partners
  • Working understanding of database architecture, e.g., table spaces, allocated disk space, etc
  • Ongoing development of knowledge relating to business systems and business processes
  • Assisting pharmacy technicians and systems operators with workstations, operating systems and infrastructure
6

Skills For Senior.technical Systems Analyst Resume

  • Programming languages (e.g. Python, Java, Javascript, C, HTML, VB, Visual C++, JCL)
  • Planning, Implementation and Support: 10%
  • Working knowledge of the Asset Securitization Business
  • Working knowledge of middleware technologies. (ex. MQSeries/Websphere, WXF, XML, .NET)
  • Programming languages (ex. C, C++, Java)
  • Programming languages, Perl, Java, C++ optional
  • Operating systems: Tandem, Guardian; Languages, C, Cobol, TAL
  • Working knowledge of EMV, RBC Security and PCI standards
7

Skills For Senior Technical Systems Analyst Kofax Totalagility Resume

  • Liaising with the business sponsors and BSA’s to understand requirements and come up with technical solutions
  • Ongoing development of technical aptitude as it applies to RBC infrastructure and DB systems
  • Working knowledge of Hadoop and it’s components (HDFS, Pig, Hive, HBase, Spark)
  • Leads detailed design phases deriving technical specifications for small to medium initiatives identifying, tracking and resolving technical issues
  • Together with management, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and initiative objectives
  • Lead complex group meetings (including business partners) for problem solving, decision making and implementation planning
  • Technical lead for application development including design/coding for new and existing Fraud solutions
  • Lead complex group meetings for technical design, decision making, problem solving, implementation, and strategic planning
8

Skills For Senior Technical Systems Analyst Ems Resume

  • Lead development teams through technical design phases, identifying, tracking and resolving issues
  • Estimate work sizing required to perform design, coding and unit testing
  • Contribute to successful project completion by identifying risk and developing/recommending mitigation strategies
  • Lead design phases for medium size projects and high complexity by identifying, tracking and assisting with the resolution of technical issues
  • Contribute to successful project completion within budget and on time by identifying risks and developing and recommending mitigation strategies
  • Recognize opportunities to improve operational aspects of an application, including security, scheduling, load balancing, and resource optimization
  • Design, Coding, debugging, Unit testing, documentation
  • Leads detailed design phases for small to large projects/ programs identifying, tracking and resolving technical issues.
9

Skills For Senior Technical Systems Analyst Wmb Resume

  • Provides input and co-ordinates with WAS and DBA teams in creating new and modifying existing Functionalities
  • Contributes to successful project or enhancement completion within budget and on time by identifying risks and developing/recommending mitigation strategies
  • Lead or inform technical solutions to meet business needs, maximizing component reusability, data sharing and security
  • Complete technical documentation and training material. Coordinate implementation, planning and execution from preproduction through to production stages
  • Remediate any issues preventing an asset from reaching full compliance
  • Work as team member in a growing team to provide estimates, technical design documents, deployment and testing/implementation support
  • Provide second level support for supported infrastructure products, sometimes facilitating or troubleshooting efforts across various RBC support groups
  • Research, recommend and/or implement “best practices” with respect to support and planning activities, thereby facilitating increased productivity
  • Competent in interrogating data with SQL and navigating in an Intel environment
10

Skills For Senior Technical Systems Analyst Enterprise Technology Resume

  • Cards and Payments business; Acquiring, Issuing and Association knowledge
  • Provide estimate and responsible of all related activities in analysis, design, coding, testing implementation for each initiative
  • Coordinates testing of joint project plans, evaluating vendors and 3rd party software based upon set criteria
  • Development environment system deployment, comparative analysis, tracking results and communicating
  • Coordinate and support a suite of database logging, monitoring and protection technologies across RBC
  • · Provides consulting services on new initiatives (small to large of varying complexity)
  • Participate in the application mapping modelling strategy

List of Typical Responsibilities For a Senior Technical Systems Analyst Resume

1

Responsibilities For Senior Technical / Systems Analyst Resume

  • Provides input and co-ordinates with DBAs in creating new and modifying existing database structures based on required functionality
  • Install, configure and maintain Windows servers on running 2003, 2008 and 2012 operating systems
  • Install, configure and maintain Windows Clustering solution
  • Prepares detailed technical specifications in accordance with all Project Office objectives for PLC and documentation
  • Organizes and participates in implementation walkthrough reviews
  • Review and approve Network solutions
  • Analyze application performance on the network infrastructure
  • Sound knowledge in MVC, WCF, LINQ, AJAX, Java
  • Sound knowledge in HTML, CSS, JQuery, JavaScript
2

Responsibilities For Senior Technical Systems Analyst Ucmdb Resume

  • Sound knowledge in SQL
  • Sound knowledge of RBCIT processes and procedures
  • Sound knowledge of development languages and methodologies
  • As part of the project team, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives
  • Successfully works with project and development teams to take on support for enhancements or changes
  • Addresses business systems issues as part of an on-call support rotation
  • Adherance of RBC code of conduct as it relates to policies and procedures
  • Contribute to successful release of changes and enhancements to business systems through strict adherence of change management policies and procedures
3

Responsibilities For Lead / Senior Technical Systems Analyst Resume

  • Estimates work effort for technical solutions development, integration and builds for CC specific platform technology systems, components or enhancements
  • Primarily engaged in project related activities
  • Pro-Actively identify servers which are unhealthy, not in SCCM, don’t have a service window or are not in One Source and cannot receive releases
  • Resolve assigned Incidents within establishes SLAs
  • Identify chronic problems, design and implement a remediation plan
  • Contribute to development activities designed to improve software distribution
  • Document PRPs and workarounds
4

Responsibilities For Senior Technical Systems Analyst Enterprise Incident Management Resume

  • Ensure operational procedures are documented
  • Equal participation in 7.x24 pager support
  • Preparation of Change Records as required
  • Provide scan results for release pre-scans and scans that come through from teams across the enterprise
  • Facilitates small to large group meetings to resolve software distribution issues
  • Together with Project Manager and Architects, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives
  • Maintains contact with Delivery Mgrs, PM’s and Project team to detect and head-off problems before they become crises. Communication of progress and status in a timely manner
  • Design solution with consideration on how to implement into production. How can this be ‘turned off’ if needed. How best to roll out to mitigate risk
5

Responsibilities For Senior Technical Systems Analyst Front Resume

  • Maintains contact with App Mgrs, PM’s and Project team to detect and head-off problems before they become crises. Communication of progress and status in a timely manner
  • Implement As-Is & To-Be technical business and system designs in order to lead application teams from business silos to business modularity
  • Familiarity with HP Orchestration tools is an asset
  • Development of shell and/or Perl scripts to automate maintenance task
  • Authorities to recommend, and design Policy and Process that relates to the Processes owned and controlled by EITSM as defined by the DOA, Audit and Risk Controls models for RBC
6

Responsibilities For Senior.technical Systems Analyst Resume

  • Has the potential to impact Reputation and Risk with regards to IT Operational Capabilities and Controls
  • Global Enterprise Scope and Influence
  • Works under the guidance of the Market Risk IT Management
  • Works closely with other team members to ensure joint ownership of a quality solution
  • Maintains contact with SDM's, PM’s and Project team to detect and head-off problems before they become crises. Communication of progress and status in a timely manner
  • Periodic server maintenance (backup, restore, etc.)
7

Responsibilities For Senior Technical Systems Analyst Kofax Totalagility Resume

  • Assesses researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and physical designs that meet sponsor needs and PLC deliverables including component reusability, data sharing, environment consolidation and security
  • Prepares high level and detailed technical specifications for small to large projects in accordance with PLC, security and architecture documentation objectives
  • Strong Knowledge of PowerShell and Scripting
  • Develops criteria for and participates in the evaluation of 3rd party vendors, software and technical solutions as well as due diligence exercises
  • Organizes and participates in walkthrough reviews of all technical specifications and detailed plans for application installation, migration or upgrades
8

Responsibilities For Senior Technical Systems Analyst Ems Resume

  • Business Alignment – 15%
  • Execution and Operational Excellence – 55%
  • Risk, Safety and Soundness – 20%
  • Cost Innovation – 10%
  • Assesses, researches and analyses business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs and PLC deliverables including component reusability, data sharing and security
  • Develops proposals for management
  • Assists the Project Manager in determining the best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives
  • Maintain and provide support with implementation services for the following Windows environments
9

Responsibilities For Senior Technical Systems Analyst Wmb Resume

  • Windows Administration tasks that includes
  • Scan and Remediate all Windows TSS non-compliant issues
  • Work with vendors to trouble-shoot and repair failed systems
  • Storage and backup requirements
  • Assesses,researches and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs and PLC deliverables including component reusability, data sharing and security
  • Develops proposals for senior management includes cloud and mobile technology
  • Leads detailed design phases for small to large projects/programs identifying, tracking, escalating and/or resolving technical issues. This includes redesign of session management and Blackbox release/business logic design
  • Together with Project Manager, determines best mix of development, interfacing applications, third party vendor solutions (.Net, MVC, TAM, and SQL) to meet business requirements and project objectives
  • Organizes and participates in walkthrough reviews of all technical specifications, programs and unit test plans. Develop complete set of test cases for Blackbox application, and develop TAM script for test automation
10

Responsibilities For Senior Technical Systems Analyst Enterprise Technology Resume

  • Develops, codes, documents and executes unit test, system, integration and acceptance test using different languages and testing tools for functions of high complexity
  • This role requires the ability to work outside of normal 8-5 business hours for deploys as well as supporting the offshore QA testing teams overnight
  • Follows help desk and departmental guidelines and operating procedures
  • Provides consulting services on new initiatives of small to large complexity
  • Create high level and detailed technical specifications for small to medium projects in accordance with PLC, security and architecture documentation objectives
  • Together with Project Manager and team, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives

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