Senior Technical Analyst Resume Sample
Noemy Orn
77852 Block Lane,
Detroit,
MI
+1 (555) 705 1878
Work Experience
Senior Technical Analyst
08/2016
-
PRESENT
Detroit, MI
- Extensive skill levels in spreadsheets, presentations, databases
- Strong communication skills and interpersonal skills are required
- Identify scope expansion and manage expectations accordingly
- Work with Engineering and IT managers, testing and project management teams effectively
- Expert knowledge of data center operations
- Knowledge of budgeting and accounting
- Challenging the status quo in a collaborative fashion and be willing abandon efforts and directions that aren’t paying off
- Career Gap Analysis
- Maintain a positive ‘can do’ culture in the team
Senior.technical Analyst / Technical Analyst
12/2010
-
07/2016
Houston, TX
- Good knowledge and experience in UNIX (Particularly PL-SQL, Pro C and UNIX)
- Responsible for technical analysis, detailed specifications and documentation for system enhancements, upgrades and disaster recovery
- Application support on OPEN VMS operating system
- Recommends technical solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients
- Maintain skills, knowledge, and documentation of system capabilities and business processes to act as a Subject Matter Expert (SME) within the organization, as it relates to an operational perspective for all systems interaction and interfaces
- Analyze vague project requests and clarify into specific tasks, next steps and deliverables, as it relates to all systems
- Working knowledge of all areas of the organization and the ability to develop a clear understanding of the company’s key functional processes and resources
- Protecting the Technology Environment from internal and external threats,
Infrastructure Senior Technical Analyst
01/2008
-
10/2010
Houston, TX
- Application Security (through secure coding practices, penetration testing, and developer training)
- Centralised Access Management – working to principles of least privilege, access appropriate to role, and Role Based Access Control
- Security Policy and Standards Management
- Risk and Audit Management
- Assist project teams in infrastructure planning and environment optimization in both the software and hardware environments
- Serve as the technical resource for the DHS PMO
- Provide advice on best practices for utilizing IBM Curam software for meeting stated business needs
Education
Herguan University
2003 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Possessing project management skills, and strong follow-up skills
- Excellent communication, including listening skills, problem solving and analytical skills
- Experience with software installation across platforms, general Windows administrative skills, basic soft-skills for communication within the organization
- Strong analytical thinker and problem solving skills with a strong understanding of sales and marketing practices
- Strong systems/process orientation with demonstrated analytical thinking and organization skills
- Demonstrates excellent presentation and organizational skills
- Excellent communication skills (Speaking, Writing, Listening)
How to write Senior Technical Analyst Resume
Senior Technical Analyst role is responsible for technical, analytical, customer, business, interpersonal, software, troubleshooting, presentation, leadership, database.
To write great resume for senior technical analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Technical Analyst Resume
The section contact information is important in your senior technical analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Technical Analyst Resume
The section work experience is an essential part of your senior technical analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior technical analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior technical analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Technical Analyst resume experience can include:
- Proven track record of analytical skills and technical reporting/dashboarding skills using one or more application (Excel, Tableau, Microsoft PowerBI, etc.)
- Very good interpersonal and teamwork skills, team leading previous experience is an advantage
- Strong analytical skills in trouble shooting issues and providing solutions to customers
- Excellent communication and training skills including ability to explain technical concepts to non-technical users
- Excellent business acumen for managing & prioritizing demand, and demonstrated delivery of business value
- Demonstrate sound coding standards, analytical & problem solving skills
Education on a Senior Technical Analyst Resume
Make sure to make education a priority on your senior technical analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior technical analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Technical Analyst Resume
When listing skills on your senior technical analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior technical analyst skills:
- Communication (Advanced): Demonstrates effective verbal, written, and listening communication skills
- Solid understanding of accounting principles, financial reporting, and financial modeling. Data-mining and Analytics skills mentioned above a huge benefit
- Strong deductive reasoning and debugging skills
- Strong problem solving skills, detail orientated, quick to recognize issues and recommend timely solutions
- Proficient in data warehousing concepts with strong T-SQL skills
- Ensures organisational objectives are achieved efficiently and effectively through people management and resource planning priorities
List of Typical Experience For a Senior Technical Analyst Resume
1
Experience For Infrastructure Senior Technical Analyst Resume
- Strong analytical and conceptual skills used to evaluate information gathered from multiple sources, while reconciling discrepancies
- Deliver exceptional customer service using excellent communication and interpersonal skills
- Strong organizational and project management skills across multiple threads of work streams
- Effectively works with division and corporate IT&S personnel to ensure that division priorities an standards are achieved
- Very strong communication skills.
- Good analytical skills, solve complex problems
- Excellent problem solving and analytical skills and ability to frame issues clearly for less technical colleagues and customers
- Demonstrated Microsoft Development skills in C#, WCF, Web Services, ASP.NET, JavaScript, Angular, SQL Server and Object Oriented Development
2
Experience For Rohq-cti-infrastructure Senior Technical Analyst Resume
- Good customer handling experience
- Advance designing skills in Teradata and MS SQL Server
- Prior experience leading large enterprise level projects
- Use customer service, communication and problem-solving skills to solve inquiries from JDA customers
- Strong WMS or Supplychain experience
- Communicate effectively in written, verbal and pictorial form (such as data flow diagrams, etc.)
- Experience in the following technologies: Oracle, UNIX, Informatica and Cognos. Experience in using Power Designer/ERWIN data modelling tool is added advantage
3
Experience For IT Senior Technical Analyst Resume
- Expert troubleshooting and performance tuning skills
- Coordinating with the business analyst and other members of the IT development staff to review and validate requirements
- Implement global processes for tracking, validating and reporting global voice assets
- Experience in performance troubleshooting and tuning the MDM Solution
- Experience in identifying and solving data cleanup and consistency issues
4
Experience For Senior Technical Analyst Sysadmin Resume
- Teamwork – strong team player ensuring teamwork, guidance and coaching for junior technical analysts
- Good understanding for Shell, perl or vbs scripting
- Good at Design /Testing/Debugging
- Adhere to the SDLC process and ensure we are following required validation steps for uploading data and scripts
- Work with the support organization on priority issues impacting production
- Solid understanding of Master Data Management technical solutions
5
Experience For Senior Technical Analyst, Salesforce Resume
- Proven capabilities in an application development environment running on MS SQL and developed in .NET
- Experience implementing MDM solutions in multiple data domains (Customer, Product, Location, Vendor, etc.)
- Experience in one or more of the following areas
- Information technology experience supporting a complex application with complex integration points across other systems
- Experience with highly complex integrations between HR, Payroll, Time and Attendance and Financial systems (SAP) using Workday tools
- Experience with XSLT and xPath programming
- Lead a productive and effective workforce consisting of employees and contracted resources
- Strong Expertise in Teradata Programming
- Experience as a Team Leader and mentoring team members
6
Experience For Technical Analyst / Senior Technical Analyst Resume
- Communicate effective both orally and in writing
- Hands on experience working with JAVA/J2EE technologies
- Highly skilled with Oracle database and writing complex queries
- Engage directly with users to gain understanding of business processes to improve application effectiveness
- Previous working experience as a Product Owner for 1-3 year(s)
- A proven track record acting as an application architect
7
Experience For Senior Technical Analyst, Switchgear Resume
- Experience with Testing Tool Suites (Microsoft, Quality Center, Telerik, etc..)
- Experience in dealing with Vendor Support Teams: Co-ordinate with various Vendor Support teams to resolve technical issues
- Review and assess project documents and infrastructure plans for quality, completeness, compliance, and effectiveness
- Experience as BA or Technical BA - required
- Experience with COBOL - required
- Validate requirements traceability for all technical requirements and that ESM environments, hardware, and software meet the defined RFP requirements
- Banking domain experience required
- Application design, development and implementation experience
- J2EE/web application experience
8
Experience For Senior Technical Analyst IT Resiliency Resume
- Web Services experience
- Source Code Configuration Management experience (TFS)
- Validate requirements traceability for all technical requirements and that MMIS environments, hardware, and software meet the defined requirements
- Lead the Data validation process between any and all migrated systems
- Experience in one or more of the following areas
- Experience in the design of multi-tiered technology architecture
- Experience with Oracle databases
- Experience with Bottomline business process and integration configuration
9
Experience For IS Senior Technical Analyst Resume
- Experience Web Services, XML, XSLT, Java, .Net or other integration technologies
- Experience with payroll activities utilizing Time and Attendance (OTA) solutions and Workday Payroll
- Strong knowledge of ERP and SaaS client application(s) that support(s) business processes, with practical implementation of multiple modules / applications
- Maintain client focus to ensure a positive client experience for all technical aspects of work products
- Conduct vendor contract audits to validate vendor contracts and BBY noted contacts are in sync
- Serve as a mentor and trainer for other less experienced support analysts
10
Experience For Senior.technical Analyst / Technical Analyst Resume
- Experienced in Data discovery and data analysis
- Validate requirements traceability
- Acts as a technical subject matter expert in the resolution of outages or high priority incidents
- Adheres to priority based management based on impact + urgency
- Proven track record to meet aggressive timelines.
- Lead efforts pertaining to prototyping & user experience testing of new tools and processes in production environment
List of Typical Skills For a Senior Technical Analyst Resume
1
Skills For Infrastructure Senior Technical Analyst Resume
- Demonstrated outstanding analytical, verbal and written communication and interpersonal skills
- Strong communications (written and oral) skills with a focus on technical writing
- Proven Webhosting products administration operational support skills in specific to a financial institution
- Proven skills in working in all aspects of a mainframe/communications/relational database environment
- Have proven verbal and written communication skills
- Excellent skills in: Salesforce.com, SAP, Microsoft PowerBI, EDI, MS Office (Excel, Access, PowerPoint)
- Skills in problem solving, troubleshooting, performance monitoring, tuning, restore and recovery
- Demonstrated experience performing project testing and evaluation services
2
Skills For Rohq-cti-infrastructure Senior Technical Analyst Resume
- Good knowledge and experience with Servlet , Hibernate , Spring - Core , AOP , MVC , boot , JPA and Spring rest
- Mainframe skillsets and knowledge of Operations Process. For example, JCL coding, simple MVS commands, job processing, NDM transmission etc
- Strong Oracle database development experience including SQL, PL/SQL, performance tuning, etc
- Demonstrated experience identifying and documenting technical requirements in custom and packaged environments
- Intermediate skills in Joint Application Design (JAD) facilitation or other requirements gathering techniques
- Demonstrated skill using Microsoft Office 365 with special emphasis on Word and Excel
- Good knowledge and experience with Core Java , Multithreading and Garbage Collection
- Strong Experience in design pattern , object-oriented analysis and design and architectural leading patterns
3
Skills For IT Senior Technical Analyst Resume
- Strong Experience in using RDBMS such as MySql or Postgresql, and NoSQL stores such as Elasticsearch and Apache Cassandra or MongoDB
- Unix skillsets and knowledge of Operations Process. For example, Unix scripting, PERL, C, C++, DB2, TSM and DBCS, NDM, etc
- Analytical and problem solving skills (to assess and explain events in the market.)
- Desired skills for a Systems Analyst include the following
- Methodical and insightful troubleshooting skills
- Skills with scripting or development languages such as VB Script, PowerShell, and C#
- Skills in Joint Application Design (JAD) facilitation or other requirements gathering techniques
- Proven success in delivery of high quality, cost effective infrastructure services in a complex, high availability environment
- Intermediate skills with SQL, Toad or other query tools
4
Skills For Senior Technical Analyst Sysadmin Resume
- And project management skills
- Strong User interface development skill
- Senior technical skills with support Oracle production databases; hands-on administration with 11g and 12c
- Strong hands-on experience on CyberArk
- Plans, schedules and monitors work to meet time and quality targets. Rapidly absorbs new information and applies it effectively
- Effectively communicates changes to affected parties
- Handling complaint cases under prior to invoking the Internal Disputes Resolution Procedure (IDRP)
- Understanding of the technical components required to support business processes, including effort estimates and resource management experience
5
Skills For Senior Technical Analyst, Salesforce Resume
- Testing of Open Text product issues within various environments for validation and solution purposes
- Working experience in both Winshuttle Studio and Foundation modules
- Experience in implementing and administering of centralised database monitoring and alerting tool - Grid Control
- Experience in scripting/programming languages such as Shell Scripting, SQL, PL/SQL, T/SQL, Power Shell etc
- A proven track record of delivering reporting solutions leveraging SAP master data, OTC, P2P, and R2R data
- Experience of Financial Services industry, including knowledge of Credit Risk and Corporate Lending
- Technical hands on experience with coding and maintaining integrations
- A strong working knowledge of Windows server Operating Systems
- A strong working knowledge of shell/script programming
6
Skills For Technical Analyst / Senior Technical Analyst Resume
- A good working knowledge of clustering technologies
- Demonstrate your extensive knowledge of integrating business requirements with technical processing architecture as well as enterprise business architecture
- Proven record of success in eliciting and creating detailed complex business requirements
- Need to have working experience of at least one scheduling tool, preferably TWS
- Experience working with HERE proprietary or related map making tools
- Experience in authoring and/or review of SDLC documentation (i.e. Requirements, Design, Testing, etc.)
7
Skills For Senior Technical Analyst, Switchgear Resume
- Experience within a programming and application system environment working with .NET, C#, Oracle, DB2 and SQL Server, Angular, WCF, WEB API
- Process re-engineering and change management experience in resolving business requirements with application capabilities
- Strong technical knowledge in Webhosting products like Websphere, Weblogic, Webserver.. technologies, specifically supporting a large financial organization's
- Good understanding of one or more database management systems (Oracle, SQL Server, Sybase)
- Experience with data profiling tools and processes
- Demonstrated understanding of standard Medicaid and / or Eligibility system architectures, networks, and data exchange formats
- Experience performing technical assessments and reviews of partner OPLANs and CONPLANs
8
Skills For Senior Technical Analyst IT Resiliency Resume
- Experience building complex internal and external integrations
- A strong working knowledge of Intel hardware configuration and support
- A good working knowledge of virtual environments
- Experience in using Cache like Redis or Memcache
- Extensive experience writing high-quality unit tests
- Have a good understanding of “DevOps” culture
9
Skills For IS Senior Technical Analyst Resume
- Engage and build relationships with customer stakeholders to define, extract, and capture clear understanding of business needs and priorities
- Experience implementing the Salesforce Platform
- Information Technology experience within the manufacturing industry
- Strong communication, relationship building and diplomacy
- Experience managing Windows Server Failover Clusters
- Experience managing AD objects and Group Policies
- A good understanding of software development life cycle and agile methodology
- Has excellent understanding of the Incident and Problem Management processes and other ITIL processes
- Hands on experience as part of teams building integrations with REST API and/or SOAP web services
10
Skills For Senior.technical Analyst / Technical Analyst Resume
- Experience with leading large scale SaaS implementations
- Knowledge of SDLC principles and experience with leading development efforts from concept to implementation
- Experience with presenting to all levels of management
- Experience with managing multiple complex projects concurrently
- Experience in leveraging Scaled Agile Framework (SAFE)
- Good attention to detail without losing bigger picture
- Solid understanding of Continuous Integration and Continuous Delivery methodologies
- Solid understanding of distributed systems and micro-services
List of Typical Responsibilities For a Senior Technical Analyst Resume
1
Responsibilities For Infrastructure Senior Technical Analyst Resume
- Proven leadership and people management skills, along with excellent written, communication, and presentation skills
- Strong technical skills to problem-solve a wide variety of integration, security, data extraction and mapping issues
- Problems are complex in nature and require excellent communication, technical and problem solving skills to resolve
- Competency in the following technical skills/experience would be required for AMS
- Excellent spreadsheet and query manipulation skills
- Good communication skills and ability to collaborate with multiple teams (internal/external, technical/business)
- Proven database administration operational support skills in Oracle specific to a financial institution
2
Responsibilities For Rohq-cti-infrastructure Senior Technical Analyst Resume
- Senior Level/Level II experience of technical implementations with good understanding of Microsoft and networking technologies
- Advanced Technical problem-solving and solution design skills
- Database knowledge and software dependency troubleshooting skills
- Strong hands on experience in current projects in the following areas of portal development
- Software product/Application support experience with strong database background and solution understanding
3
Responsibilities For IT Senior Technical Analyst Resume
- Ten (10) years of demonstrated experience in Security Engineering
- Excellent hands on experience in SAP integration technologies – RFC, BAPI, ALE, IDOC, etc
- Proven experience in multi-country organisations
- Proven delivery of systems requirements including functional and non-functional artefacts and demonstrable capability in utilising industry standard tooling
- Perform post training assessment to evaluate training effectiveness
- Experience in one or more of the following areas: applications, systems (Windows/Unix), storage, database, data centers, and/or networking
- Demonstrate understanding of technology and competitive positioning of technology - driven business solutions preferably SITA applications/solutions
4
Responsibilities For Senior Technical Analyst Sysadmin Resume
- Effective project planning ability to own and lead all technical deliverables working in collaboration with a Program/Project Manager
- Relevant work experience conducting web application or infrastructure security testing of mission critical applications
- Four (4) years experience in solutioning process/service metrics and reporting
- Experience in using Proxy/Web filtering tools (Websense, Bluecoat) is recommended
- This role involves managing implementation of the above platforms, overseeing build, validation and closure phases for various initiatives
- Experience in network design, planning, and constructing communication systems is required
- Experience in one or more of the following areas: applications, systems (Windows/Unix), storage, database, data centers, and/or networking
5
Responsibilities For Senior Technical Analyst, Salesforce Resume
- Demonstrated advanced understanding of OLAP databases, specifically Hyperion.
- Experience with data modelling tools and techniques
- Basic experience running patches, updates, or upgrades for help desk tools such as ticket tool, MDM, encryption server, image deployment server
- Identify potential areas for effective utilization of existing tools across programs and provide inputs for improvement
- Experience for configuration and troubleshooting Web Service as IIS, APACHE-TOMCAT
- Experienced in leading small teams to execute initiatives
6
Responsibilities For Technical Analyst / Senior Technical Analyst Resume
- Strong Operations background, Understanding of process and controls,
- Experience with various middleware/software development technologies and hardware, including Tibco
- Experience navigating Windows platform
- Experience working in a financial services company
- Experience working as a technical or business analyst on IT change projects
7
Responsibilities For Senior Technical Analyst, Switchgear Resume
- Experience in a business process design, technical/business analyst role providing technical solution guidance
- 10+ Yrs of experience of using modern technologies to perform data acquisition from disparate data sets
- Develop strong working relationships/partnerships with Architecture group
- Experience on automation and power shell scripting
- Experience on trouble shooting of OS Related issues in Windows 2003, 2008, 2012 and 2016
8
Responsibilities For Senior Technical Analyst IT Resiliency Resume
- Five years of working experience in Core Java required, preferably with Java 8
- Experience with application support and troubleshooting required
- Proven ability to be self driven and meet commitments according to established deadlines
- MVC (Model-View-Controller) Framework experience including security frameworks
- Strong written and oral communication, including the ability to express complex technical issues to both technical and non-technical audiences
- Previous experience as a Business Analyst delivering business analysis on regulatory-related projects from the specific IT function’s perspective
- Business analysis on a significant portfolio of projects and programmes, including enterprise wide with proven delivery within a commercial IT environment
- Workload is continually subject to reprioritization due to changing requests and global market conditions
9
Responsibilities For IS Senior Technical Analyst Resume
- Experience in technical writing and review of GMP/GLP documentation
- Experienced using Project Management software, Visio, Powerpoint and all MS Office Tools
- Demonstrated ability to function as part of a team providing a high level of quality service
- Experience interfacing data from BW to external systems
- Hands-on experience in supporting Oracle RAC environment
10
Responsibilities For Senior.technical Analyst / Technical Analyst Resume
- Able to deploy effective strategies to solve technical issues while increasing productivity
- Extensive experience in Chaining of Scripts and Queries
- Experience of Winshuttle dashboard reporting functionality
- Good at self teaching and desire to continuously learn
- Good at self-teaching and desire to continuously learn
- Experience as a technical analyst or data analyst, in an engineering or technology operations environment
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