Senior Consultant Services Resume Sample

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Micaela Kerluke
646 Rodger Groves,  Philadelphia, PA
+1 (555) 820 4816

Work Experience

Professional Services Senior Consultant
05/2018 - PRESENT
Dallas, TX
  • Experience supporting transformation projects (project management and change management)
  • Availability to Travel, and conduct multi-time zone meetings outside of local business hours
  • · Experience of working with major global corporations on client facing projects
  • · Experience with PMOs with project management certification is desirable
  • · Ability to deliver work products of the highest quality and is able to overcome risks and issues to ensure timely delivery
  • Experience working for either a hedge fund or a financial services administrator with client and investor exposure
  • Highly flexible and adaptable to change Technical skills / systems knowledge is required
Senior Consultant, Advisory Services
10/2015 - 01/2018
New York, NY
  • Instructs redemption payments and maintains client subscription bank accounts. Identifies and manages investor problems/issues and participate in their resolution
  • Implementation of the solution propsed involving, Creating detailed architecture and designs
  • Assess, test and provide management advice related to environmental, health, safety risks
  • Conduct assurance or verification of Sustainability / non-financial reports
  • Provide support to various Environmental certifications (ISO 140001, EMAS, IS0 50000, UN GC …)
  • Conduct client engagements in all areas of services offered by EY Sustainability & Climate Change practice
  • Foster client relationships and play a key role in delivering services to clients
  • Participate in and initiate internal and external business development and thought leadership initiatives
  • Support Partners and Directors to identify new service opportunities
Senior Consultant, Depositary Services
12/2012 - 04/2015
New York, NY
  • Coach and manage assistants to enhance their learning curve
  • Experience in EHS consulting, working on due diligence projects
  • Understanding of core business and legal concepts of business transactions, and continued interest in working on transactions
  • Excellent communication, interpersonal and organizational skills; experience writing comprehensive technical reports
  • Develop and maintain global UAS content - Sales, Scoping, Delivery, and Enablement
  • Develop and maintain global UAS tools - Training tools, Change tools/templates
  • Support the UAS Director to develop new UAS offerings and products within SF and with our customers


Walla Walla University
2007 - 2012
Bachelor's Degree in Engineering

Professional Skills

  • ­Strong customer focus, strong analytical skills, strong entrepreneurial drive and strong business and technical knowledge
  • Strong oral and written communication skills, including presentation skills and effective management presence
  • Good team player with good interpersonal skills and excellent organizational skills; self-initiated and result-oriented; and
  • Excellent communication and presentation skills (including experience in presentation preparation and delivery)
  • Excellent listening, verbal, written, and presentation skills
  • Previous purchased services/support services or consulting experience required. Prior experience with project coordination or management is also necessary
  • Demonstrated leadership skills working with customers and peers

How to write Senior Consultant Services Resume

Senior Consultant Services role is responsible for presentation, interpersonal, english, leadership, clients, database, finance, credit, training, integration.
To write great resume for senior consultant services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Consultant Services Resume

The section contact information is important in your senior consultant services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Consultant Services Resume

The section work experience is an essential part of your senior consultant services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior consultant services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior consultant services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Senior Consultant Services resume experience can include:

  • Excellent written and verbal communication skills with the ability to impart ideas in technical, business and user-friendly language
  • Specific skills in at least ONE of the following areas/solutions
  • Effectively manages project goals and implementation initiatives to ensure they are completed accurately
  • Programming/scripting experience using SQL, Javascript and (Windows, Unix and Linux) scripting languages
  • Experience in marketing analytics strategy or marketing consulting, in a client-facing role
  • Experience working with patient accounting system including: EPIC, Cerner and Meditech

Education on a Senior Consultant Services Resume

Make sure to make education a priority on your senior consultant services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior consultant services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Consultant Services Resume

When listing skills on your senior consultant services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical senior consultant services skills:

  • Strong written, verbal, analytical, organizational and project management skills
  • ­Good communication skills and ability to collaborate for achievement
  • Excellent communication skills across all hierarchy levels, both internally and externally
  • Strong interpersonal, negotiation and presentation skills; able to develop and manage relationships with colleagues and clients
  • ABAP Programming skills and understanding of SAP Data Model
  • Demonstrated experience in directing client engagements and also harvesting projects into more substantial long-term relationships

List of Typical Experience For a Senior Consultant Services Resume


Experience For Professional Services Senior Consultant Resume

  • Come with a broad perspective of potential issues encountered when managing diverse teams and have the ideas to overcome them; understanding the firm’s commitment to creating a more inclusive culture
  • Strong client management skills and an ability to build relationships with senior fortune 100 executives
  • Verbal and written communication skills with ability to facilitate process change
  • Relevant experience in the financial services industry, Audit or Consulting
  • Experience advising on shared services strategy and transformation
  • Re-engineer processes to deliver greater effectiveness and efficiency

Experience For Senior Consultant, Advisory Services Resume

  • Develop and maintain strong relationships with the customers’ technical teams
  • Lead or support team on projects to prioritize work tasks, ensure project milestones and deadlines are met
  • Solid knowledge of all MS Office Products, including at least intermediate use of MS Excel and PowerPoint
  • Demonstrated career progression with increasing in responsibilities
  • Train and coach consultants to develop and broaden their skill sets

Experience For Senior Consultant, Production Services Resume

  • Work experience in either life, non-life (re)insurance or pension
  • Experience in enterprise software deployment management and/or implementation
  • Liaising with The client's stakeholders / Line Managers to meet ongoing recruitment requirements
  • Reporting regularly to their clients on market knowledge and updates
  • Successfully handle multiple client onboarding’s at any given time while managing client and internal colleague expectations
  • Assist customer in designing Data management strategies for their SAP on premise and Cloud environment(s)
  • Capitalize on existing client relationships to expand ERM’s profile and market share in the UK Transaction Services market (through a combination of excellence in technical delivery and business development support)

Experience For Senior Consultant, Depositary Services Resume

  • Participate in the planning and execution of the administration company’s on – site inspection
  • Build a Limerick based team offering Depositary Services to Real Estate/Property Fund clients
  • Knowledge of Irish regulations relating to Depositary services
  • A detailed understanding of Irish fund structures, fund administration and Depositary business
  • Identify and resolve accounting and technical issues in relation to the oversight of Real Estate and Property Funds
  • Develop an understanding of delivery and client value characteristics of other Advisory Solution practices
  • Respond to multiple client requests for ad hoc data analysis, strategy determination and/or coaching
  • Adapts to a changing environment and makes qualified decisions
  • Execute implementation of identified net benefit opportunity initiatives, including qualitative and quantitative tasks

Experience For Regional Toll Services Senior Consultant Resume

  • Contribute to overall development and education of supporting staff
  • Relevant understanding of Finance within the financial services sector is an advantage
  • Build your relevant internal and external networks in a fast-paced and international environment investing in sustainable relationships
  • Relevant understanding of Finance and/or regulation within the financial services sector is an advantage
  • Manage mid to senior level client relationships
  • Demonstrate commitment to personal and professional development through trainings and/or unstructured sessions, as well as mentoring junior staff to assist in their growth

Experience For Enrollment Services Senior Consultant Resume

  • Participate in risk engagements
  • Experience in financial services gained in consulting or retail/corporate banking/capital markets in financial institutions with a focus on credit/market risk management framework and management practices
  • Awareness of credit/market risk related regulations, e.g., Basel 2 and 3, CRD IV, IFRS 9, VaR, FRTB and current practices
  • Development of technical specifications and requirements for the implementation and operations of electronic toll collection roadside systems and back offices (customer service and violation processing centers)
  • Monitoring project staff and delivery performance to ensure delivery of quality products and services, on time, on budget and to the client’s satisfaction
  • Provides technical expertise and consultation to clients on aspects of the design and implementation of in-lane toll collection systems, back office systems, and related tolling civil infrastructure
  • Responsible for monitoring of testing, including factory testing and operational testing and tracking of issues through resolution
  • Assists with project QA activities such as verification of Bill of Materials

Experience For Senior Consultant Global Assignment Services Resume

  • Ensure the appropriate documentation is obtained in respect of property transactions and ensure that the Depositary asset verification requirements are adhered to
  • Interacts with senior personnel in both the client and administration companies
  • Manage access to 3rd party client bank accounts controlled by Depositary
  • Provides technical support to clients and team
  • Procedural implementation to ensure fund compliance with regulatory requirements
  • Communicate and manage external relationships with clients to a professional standard
  • Lead team and develop staff
  • Collaborates with nThrive leadership and client management to complete assessment and solution design

Experience For Senior Consultant, Managed Services Resume

  • Maintains a thorough working knowledge of UR, UM, Case Mgt., Physician Advisory, and Middle Revenue Cycle metrics and provides actionable insights into the data
  • Develops understanding of UR, UM, Case Mgt., Physician Advisory, and Middle Revenue Cycle systems and technology both owned by nThrive and other vendors
  • Effectively executes the advisory process, including business issue / problem identification, qualification and quantification; collaborative solution design; implementation
  • Applies critical thought processes in solution design
  • Tracks project status and communicates and escalates issues as necessary

Experience For Senior Consultant, Public Sector Services Resume

  • Prepares draft and assists with final version comprehensive and accurate deliverables for executive leadership review
  • Contributes to sustainable and innovative business processes to support the viability of engagements
  • Contributes to developing nThrive infrastructure by recommending business processes and software application enhancements to ensure the sustainability of our engagements
  • Acquires knowledge of nThrive Middle Revenue Cycle tools for assigned functional areas
  • Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements
  • Analyze business and user needs, document business requirements, and translation into proper system requirement and design specifications
  • Analyze and document business processes and metrics, and identify improvement opportunities
  • Identify/document how applications and systems interact to support business processes

Experience For Marketing Services Senior Consultant Resume

  • Assess and project the impact of system changes on users and internal and external clients or stakeholders
  • Size work effort and work with project manager to identify task dependencies and create project schedules
  • Guide the customer in implementation best practices and manage customer expectations to ensure their success in the project
  • Conduct a variety of tests such as system, quality and peer reviews. Ensure that the configuration is correct per the agreed upon documentation. Verify through testing that changes made to one part of the application do not impact other parts. Report and review testing results
  • Train internal employees or external clients on changes, new systems or new procedures. Conduct one-on-one or classroom training depending upon the size or desire of the audience
  • Mentor, guide, advise and/or check the work of less experienced consultants or offshore resources

List of Typical Skills For a Senior Consultant Services Resume


Skills For Professional Services Senior Consultant Resume

  • Strong interpersonal and telephone communication skills to deal with clients
  • Expert-level skills in Informatica Products
  • Collaborates with internal and external teams easily and effectively
  • Experience in marketing analytics strategy or marketing consulting, in a client-facing role
  • Four to six years of relevant consulting, pharmaceutical, biotechnology and/or medical device experience required with an emphasis on strategic consulting
  • Industry experience in accounting, finance or banking (preferably credit analysis)
  • Substantial consulting experience implementing with one or more Customer Relationship Management Solutions, (such as, SAP, Oracle, Siebel)
  • Experience configuring and deploying complex client/server software on Unix and Windows servers both on premise and in cloud platforms such as AWS or AZURE
  • Good understanding of data modeling, physical schema properties, triggers, and stored procedures would be an advantage

Skills For Senior Consultant, Advisory Services Resume

  • Significant presentation experience with unsophisticated audiences explaining marketing optimization and analytics
  • Good understanding of the laws and regulations applicable to depositary/trustee and local requirements – in particular, requirements for Irish funds
  • Healthcare operations or middle revenue cycle consulting experience
  • Extensive field service operations, solutions or management background, including experience with customer service management and call centre support
  • Experience and understanding of different methodology approaches to drive implementation services and quality processes

Skills For Senior Consultant, Production Services Resume

  • Experience working with SOAP and REST based APIs
  • Experience in delivering OSS solutions
  • Experience working for either a hedge fund or a hedge fund administrator with client and investor exposure
  • Experience installing and using SAP Information Steward 4.x
  • Implementation Experience of MDG/MDM in key domains such as Finance, Customer, Supplier, Material, etc
  • Sound project work experience
  • Relevant work experience in hospital, healthcare, or business
  • Excellent command of both written and spoken English and Chinese (Cantonese or Putonghua); proficient in Japanese would be preferable
  • Experience conducting shared services feasibility assessments, implementations, and optimization

Skills For Senior Consultant, Depositary Services Resume

  • Excellent knowledge of employee admin and reward admin processes
  • Related experience
  • Financial analysis and business case development experience
  • Experience with analytics to evaluate and optimize business processes
  • BA/BS (or commensurate industry experience) in business or healthcare related concentration

Skills For Regional Toll Services Senior Consultant Resume

  • Demonstrated knowledge of the healthcare industry – middle revenue cycle management knowledge required
  • Milliman Level of Care Criteria experience
  • End-to-end software implementation experience (preferably at a software vendor)
  • Demonstrated knowledge of the healthcare industry – middle revenue cycle management knowledge
  • Experience in a trustee / compliance / audit role a distinct advantage
  • Initiates and builds strong client relationships and advance change management efforts
  • Ensuring accurate and timely processing of all capital activity transactions including subscriptions, redemptions, transfers and name changes

Skills For Enrollment Services Senior Consultant Resume

  • Identifying motivators/drivers for cloud adoption and unlocking business value for our customers
  • Issuing and maintaining a record of share registers (if applicable)
  • Administering Bell’s long term incentive program and executive payroll
  • Completing all appropriate AML, KYC and client verification checks
  • Reviewing the funds to ensure compliance with the relevant regulations and fund documentation

Skills For Senior Consultant Global Assignment Services Resume

  • Preparing board reports and client communication in respect of allocated funds and attend fund board meetings
  • Leading functional project teams utilising the ServiceMax, 3iAdvantage Methodology to implement the ServiceMax solution
  • Understanding of market/financial analysis in context to healthcare
  • Liaise with and support of other functional groups within ServiceMax – including (but not limited to) training, development, support, product, engineering
  • Provide financial and accounting related consulting services in the Corporate Finance practice areas, supporting multiple engagement projects simultaneously
  • Assist in preparation of reports in Federal and State courts, including damages estimation, in the following areas

Skills For Senior Consultant, Managed Services Resume

  • Support Sales by identifying upsell opportunities with existing customers
  • Track record of conducting a cloud transformation as an AWS customer or consulting with a customer in their own AWS transformation
  • Develop marketing content (in coordination with SU Marketing team) for UAS offerings internally and externally
  • Responsible for allocating and monitoring workflow within the team
  • Assist and guide the customer in writing test plans and test cases to ensure testing aligns with the requirements presented
  • Consult and assist customer or third-party integrators with data mapping activities, in support of integration, to back office/ERP solutions
  • High affinity to SAP technology and SAP consulting

Skills For Senior Consultant, Public Sector Services Resume

  • Understands the full IT project life cycle from requirements gathering through implementation and go live
  • Successfully completed numerous ServiceMax Global Enterprise implementations leveraging the full ServiceMax product suite
  • Comfortable leading meetings/ sessions with Senior Management to discuss business process
  • Thorough understanding of XML, JSON, Relational Databases, flat files and Hadoop
  • Assist in implementation of an operational or financial restructuring
  • $131 billion in banking assets
  • Tertiary qualifications in Commerce/Finance/Accounting
  • Exercises cost control on aspects of projects and quality control within areas of responsibility for planning, design and construction phases of projects

Skills For Marketing Services Senior Consultant Resume

  • Responsible for providing Depositary Services to an allocation of Real Estate / Property Funds
  • Identifies new business opportunities and facilitates due diligence process for obtaining additional business
  • Essential – Linux, Scripting (e.g. Perl, Python), MANO & OSS systems installation & integration
  • Able to live and work in the EU as well as other potential European and Middle Eastern countries
  • Proficiency across various consulting and research methodologies, including the execution of quantitative and qualitative primary research, secondary research, and analytic modeling and forecasting
  • Supporting the redesign of elements of the council’s approach to procuring long term care solutions for its vulnerable residents (adults and young people)
  • Work experience in Consultancy, Architecting, Design,Implementation and Deployment and/or support of software-related products or services, in a Microsoft-based large-scale Enterprise environment
  • Experience installing and using SAP Data Services 4.x

List of Typical Responsibilities For a Senior Consultant Services Resume


Responsibilities For Professional Services Senior Consultant Resume

  • Significant subject matter expertise in transforming revenue cycle processes to maximize realized revenue, minimize denials and accelerate cash flow
  • Complete system configuration as required
  • Liaise with other internal groups such as development staff and support teams
  • Identify improvements to Professional Services processes and work with team to create internal efficiencies
  • Open communication and transparency: We are an organization in which we value the ability to communicate and share information in a transparent way in order to be able to fuel meaningful conversations and be efficient at addressing the real issue and finding the best path forward
  • Work in a consultative manner to deliver NFV OSS solutions within the Juniper SDN/NFV architecture
  • Advantageous – Contrail, VMware vCenter/NSX, MPLSoGRE, VXLAN, RESTful APIs, Junos (awareness not expertise), SLAX/Junos Automation, Ansible, Puppet, Chef, Cobbler
  • Maintain and develop a high level of expertise in revenue cycle operations and technical processes
  • Support data requests for full engagement

Responsibilities For Senior Consultant, Advisory Services Resume

  • Analyze complex financial and operational data to uncover performance improvement opportunities
  • Present data and recommendations to client work team and facilitate basic meetings
  • Ensure all work products meet quality standards
  • Contribute to internal practice development and methodology
  • Initiate and maintain client relationships
  • Proactively identifies areas of opportunity for additional nThrive solutions on engagements
  • Experience in a revenue cycle consulting role, working directly with acute care hospital facilities or 3+ years of experience as a revenue cycle operations leader, working directly for an acute care hospital facility
  • Experience gathering data, documenting the current state process, developing a project roadmap for a future state plan and implementing new processes, policies and technology in collaboration with cross functional teams
  • Work with a diverse group of professionals and personalities in a team environment that requires quick turnaround and quality output

Responsibilities For Senior Consultant, Production Services Resume

  • ERP knowledge in at least two modules on process, data structure, and architectural level – focus FI/CO
  • SAP Data Services (DS) / SAP Information Steward (SAP IS)
  • SAP Landscape Transformation (LT) /SLT development or Migration/Data Load implementation background
  • Use Excel and other MS Office programs as the primary tool to perform analysis and present conclusions
  • Able to work independently, meet deadlines, and handle multiple tasks concurrently
  • Proficient in statistical or econometric software programs such as SAS, Stata, E-Views, and/or R
  • Former Senior IT Executive position (CIO, CTO, VP of IT)

Responsibilities For Senior Consultant, Depositary Services Resume

  • Worked on data center migrations or cloud migrations with public cloud providers
  • +2 years of experience in HR function (management consulting or in the industry with multi-national companies, specifically in operations excellence, business process improvement, or business process automation areas.)
  • A willingness to travel 80-100%
  • Travel: Up to 80% travel is required. Individual needs to be located near a major airport
  • UP to 100% travel, as needed
  • InterQual Level of Care Criteria Certified

Responsibilities For Regional Toll Services Senior Consultant Resume

  • Business acumen - strong business/commercial sense to combine with data management experience, to provide relevant recommendations within the context of a client’s business environment
  • Knowledge of nThrive products or products and services of competitors
  • Travel:Willingness to travel up to 100%, as needed to meet client and internal objectives
  • Professional qualifications in CA/CPA/Masters of Tax (highly desirable)
  • Knowledge of the Australian Taxation Law landscape and income tax legislation
  • Knowledge of Thomson Reuters ONESOURCE Corporate Tax or ONESOURCE Tax Provision Tax software (advantageous)

Responsibilities For Enrollment Services Senior Consultant Resume

  • Third level qualification and/or advanced in professional studies
  • Develop and review financial projections and budgets
  • Develop and review cost reduction and revenue enhancement initiatives
  • Develop and implement cash management guidelines and controls
  • Develop and implement communications processes with key constituencies

Responsibilities For Senior Consultant Global Assignment Services Resume

  • Assess processes and design improvement strategies
  • Advanced proficiency with software tools such as Excel to gather and assess data and PowerPoint to build presentations
  • Pre-and Post-Deal Advisory Merger Integration and Carve-outs Due Diligence: Financial, Commercial, Operational, IT, Legal and Regulatory Valuation Transaction Communications and Regulatory Approval Investment Banking and Portfolio Company Refinancing Tax Structuring and Planning
  • To ensure consistency in quality standards
  • Contribute and manage process improvements and new initiatives to achieve best practice in recruitment standards
  • Participation in different models of recruitment e.g. Interviews /assessment centres etc
  • Achieve utilization targets
  • Stabilize core operations
  • Anticipation and Proactivity: Our job is not to be firemen fighting one incident before the next. Our job is to create the conditions for our own success and that requires an ability to anticipate and be proactive, creating the context where the best can happen (ex: effectively managing risks and client expectations) rather than waiting or expecting the worst

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