Senior Analyst, Systems Resume Sample

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Jared Terry
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Work Experience

Senior Analyst, Systems
08/2016 - PRESENT
Dallas, TX
  • Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management. Assists other knowledge area BSA’s in development of their work-plans
  • Experience performing advanced data analysis and integrating database tools with MS Excel
  • Experience producing visualizations of data and its complex relationships between various logical components and transaction flows
  • Awareness of the architectural frameworks and practices (TOGAF, Zachman, ITIL etc.)
  • Able to lead project teams, collaborate with business partners, vendor/ consulting
  • Experience in data analysis; strong knowledge of SQL required
  • Experience with system and user acceptance testing; knowledge of basic debugging
  • Verbal and written communication skills, ability to create effective requirements documents and review them with key project stakeholders at multiple levels of the organisation
Senior Analyst, Systems Analysis
12/2009 - 03/2016
Boston, MA
  • Great knowledge of IT processes and willingness to constantly update knowledge
  • Exhibit good knowledge of Microsoft Office, Excel, and other application
  • Related computer systems analysis, programming, or support function
  • Experience in operating within RDMS’s such as SQL, Teradata, Oracle
  • Responsible for application interfaces and data conversion utilizing PLSQL, SQL Loader, UTL File, Unix Shell, etc
  • Identify problems, analyze data and present conclusions effectively
  • Monitors progress and results; gives feedback effectively to both vendor and direct test labor
Senior Analyst Systems
09/2005 - 06/2009
Los Angeles, CA
  • Solicit communications feedback from cross-functional resources and proposed methods to act upon opportunities and/or develop appropriate response
  • Lead efforts in determining application functionality, security, recovery and integration requirements, and planned user interaction by working with support group, project management, and/or business area personnel; understand external and internal business context. Analyze alternatives using SWG methodology (cost/benefit, risk, etc.); determine implementation schedules
  • Lead and perform research and evaluation of product and service alternatives for topics assigned (including I/S tools) using appropriate methodology and document recommendations; include vendor business and cost analysis as appropriate
  • Design the use of complex application software functions and options, and document interfaces and planned utilization of user access tools
  • Design complex SWG custom applications
  • Assist Control Operations & Planning (COPS) in determining impact of business requirements on production and recovery infrastructure
  • Review or prepare application or infrastructure component specifications and development plan, and assure cost-effectiveness, compatibility with I/S architectures, and compliance with security/control and technology recovery practices, gaining approvals when appropriate


Friends University
2000 - 2004
Bachelor's Degree in Computer Science

Professional Skills

  • Participate in negotiating and renewing product and service contracts, and monitor performance against contract terms; maintain relationships with assigned suppliers
  • Strong analytical skills with demonstrated ability to identify/analyze/synthesize systems use data and use the data to drive decisions
  • Prior experience in customer facing roles
  • Utilize skills to test new functionality and document results
  • Understanding of Automation Tools and experience on CD Mode
  • Work with UI/UX teams on defining and developing engaging user experience
  • Experience writing test cases and performing manual test execution on batch systems and web front-end systems

How to write Senior Analyst, Systems Resume

Senior Analyst, Systems role is responsible for software, retail, finance, training, integration, database, security, telecommunications, java, architecture.
To write great resume for senior analyst, systems job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Analyst, Systems Resume

The section contact information is important in your senior analyst, systems resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Analyst, Systems Resume

The section work experience is an essential part of your senior analyst, systems resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior analyst, systems responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior analyst, systems position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Senior Analyst, Systems resume experience can include:

  • Project management experience – with practical experience with Agile delivery methodology
  • Data analysis skills,
  • Manages changes in project prioritization and scope ensuring all stakeholders are informed and impacts are fully understood
  • Story writing knowledge and experience
  • Experience operating in an Agile / Scrum environments
  • Solid understanding of multiple system development life-cycle mythologies

Education on a Senior Analyst, Systems Resume

Make sure to make education a priority on your senior analyst, systems resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior analyst, systems experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Analyst, Systems Resume

When listing skills on your senior analyst, systems resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical senior analyst, systems skills:

  • Proven experience with technical and business case development
  • Provide ongoing analysis on product effectiveness using a data driven approach
  • Experience directly supporting Army Mission Command Systems
  • Directly related computer systems analysis and/or programming experience
  • Has experience working with production support teams
  • Experience directly related to computer functional/systems analysis

List of Typical Experience For a Senior Analyst, Systems Resume


Experience For Senior Analyst, Systems Analysis Resume

  • Thorough working knowledge of the system development life cycle and can train others on SDLC concepts
  • Lead technology training sessions
  • Lead or participate in problem diagnosis and resolution on a timely basis; participate in "post-mortem" reviews as assigned
  • Lead or participate in the analysis, prioritization and development of change requests, upgrades and patches, and maintenance actions; assure appropriate coordination, communication and approval
  • Review or maintain assigned I/S records
  • Plan, participate in or review the configuration, testing and implementation of complex application components (package or custom) needed to implement documented requirements (modules; parameters; inquiry and reporting; application security; integration; other)
  • Communicate and work effectively in project teams and work groups, and take lead roles as appropriate; communicate effectively with support groups and business areas, and with supplier and contractor technical personnel, keeping department and project team personnel informed on progress and problems
  • Review documentation prepared by SWG and contractor personnel as assigned, and monitor timely completion

Experience For Senior Analyst, Systems / Atlanta Resume

  • Take ownership of functional scope analysis and detailed solution design of the processes/systems within domain for each project assigned. Partners across domain Sr. TA’s for alignment and impact analysis
  • Translate business requests (Customer Journey’s, EPIC’s, or Business User Stories) into technical user stories, system diagrams, and low level design documents. Including identification and assessment of potential data sources
  • Proactively reviews domain for risk and mitigations before they become critical. Continually keep stakeholders, management and project managers informed of team activities and work-plan status
  • Lead issue resolution efforts to help eliminate or reduce scheduling or budget impacts
  • Research, identify and drive improvements to project efficiency, speed and quality via cross-team synergies, methods, tools and staffing models
  • Drive collaboration with business and IT partner teams to develop business capability and technology roadmaps, provide education on potential process and system solution options, and drive business/IT investigation of emerging strategic capabilities
  • Lead analysis and translation of business, information, and technical requirements to achieve IT solutions that meet business needs within domain for projects with moderate complexity

Experience For Senior Analyst Systems Resume

  • Serve as mentor to assist less experienced peers
  • Facilitate sessions to solicit and document requirements (e.g. creation of user stories)
  • Translates business requests (Customer Journey’s, EPIC’s, or Business User Stories) into technical user stories, system diagrams, and low level design documents. Includes identification and assessment of potential data sources
  • Related work experience
  • Perform continuous EIT project/portfolio analysis, understanding quality drivers and trending. Effectively communicate performance to partners, and identify risks and opportunities
  • Partner with EIT Portfolio Managers, EIT Project Managers, EIT Finance Managers and EIT technical delivery teams to steer process improvements and efficiencies
  • Partner with other Managers to execute key operational initiatives within the EIT Intake and Portfolio management team. Work closely with internal clients to understand business issues, and incorporate them into business and financial models
  • Participate in Unified Communications major initiatives

Experience For Senior Analyst Systems Engr Resume

  • Develop end-user “how to” documentation and video’s
  • Assist in operational support knowledge transfers
  • Work with end-users to determine pain points and work with operational teams to resolve
  • Lead technology adoption campaigns
  • Collaborate/Partner with business and technology teams
  • Partner with technology and business units to add value and drive efficiencies through SME expertise and consulting on Robotic Process Automation (RPA), application portfolio, lifecycle plans and relationships
  • Perform advanced data analysis to integrate different data sources with the BI platforms and Systems of Record to build reports and visualizations on large sets of data using Tableau and Microsoft Power BI
  • Experience in building architecture and design models (business and logical architecture) in SPARX EA

Experience For Senior Analyst / Systems Resume

  • Partner with other analysts for the alignment of data services and interfaces meeting design objectives across multiple platform(s)
  • Partner with architecture and development resources to ensure the business requirements are met by the proposed and delivered solution(s)
  • Support establishment and evangelization of Digital Architecture capabilities/services, help others understand how to use them and support their design and development efforts
  • Conduct peer reviews to solicit feedback on materials created
  • Contribute to the development and adoption of standards and policies for Digital Architecture
  • Negotiate, plan and manage all aspects of the end to end release process
  • Conduct analyses and provide recommendations to enhance system performance for various functional groups

Experience For Senior Analyst, Systems Requirements Resume

  • Closely work with IT on report automation opportunities
  • Prepare and provide necessary information for a weekly operations reports to the Senior Management Team
  • Conduct necessary tests and identify solutions to ensure data integrity of various corporate databases
  • Identify markets and stations with operational performance issues and recommend solutions
  • Proficient with Microsoft Office suite, SQL, and data structure knowledge
  • A self-starter who is eager to participate and contribute to JetBlue teams
  • Specify end-to-end systems requirements across multiple applications and channels

Experience For Senior Analyst, Systems & Models Resume

  • Provide systems impact analysis and work estimates
  • Liaise between the business and IT, eliciting and translating customer needs into system-specific objectives, identifying possible system enhancements or new systems to be created, and defining project requirements
  • Provide technical analysis support for business owners and other partners across Mastercard
  • Independently identifies enhancements for applications or projects and writes basic documentation
  • Coaches junior resources in development of prototype designs for less complex projects

Experience For Senior Analyst, Systems Resume

  • Assists with analysis of support ticket issues and coordination and support of Biz Ops
  • Independently creates prototype designs for components of applications or projects and writes basic documentation, such as test plans and scripts
  • Coordinates impact to vendor and company workflow for new products
  • Use SQL and similar capabilities to analyze data
  • Proven experience with identifying and resolving requirement impacting issues, working with members of project management team and business SME’s/executives to develop and implement viable solutions
  • Use case documents

List of Typical Skills For a Senior Analyst, Systems Resume


Skills For Senior Analyst, Systems Analysis Resume

  • Experience in working across multiple business units and platforms
  • Moderate professional experience reporting, analytic, BI or related field
  • Windows systems administration experience in a complex environment
  • Progressive experience business and operational analysis
  • Experience in an Agile and Scrum environment, with enthusiasm to drive the Agile methodology forward
  • Certificate in Business Systems Analysis (preferably in a quantitative discipline) or equivalent work experience
  • Experience as an analyst (business, functional, systems and data) role in the development of large systems of enterprise scope
  • Relevant Business Analyst, and System Analyst experience in an agile software product development environment
  • Three (3) years data analysis or Operations Research experience in industry

Skills For Senior Analyst, Systems / Atlanta Resume

  • Technical Pre-sales experience
  • Using various analysis methodologies in line with industry best practice
  • Understanding of complex data models and relationships
  • Understanding of both Waterfall and Agile methodologies and situations in which each can be successfully utilized
  • Impacting system changes
  • Manage approved staffing levels, departmental and staff education, training and cross training needs

Skills For Senior Analyst Systems Resume

  • Liaise between the business and IT, eliciting and translating customer needs into system-
  • Leads the example in understanding and adhering to MasterCard's waterfall and Agile methodologies
  • Responsible for driving and documenting design of features/capabilities across different applications and different channels
  • Analyzes functional changes to be made to existing or proposed systems
  • Provide estimates on upcoming work

Skills For Senior Analyst Systems Engr Resume

  • Identify and recruit top notch talent to build a world class software engineering team
  • Functional and non-functional specifications, including use case documents
  • Able to use MS- Office products including Visio to produce documentation of a high quality
  • Understand and document technical specifications, including web services requirements
  • Write SQL statements in order to analyze and compare datasets, looking for trends,
  • Participate in defining domain technical roadmaps with architecture and leadership
  • Provide demos to stakeholders, testing leads, and peer teams as needed

Skills For Senior Analyst / Systems Resume

  • Create, manage, and distribute reporting that tracks system performance
  • Utilize statistical modeling to evaluate the impact of various policy and procedure options/changes
  • Provide technical support during pre-sales activities
  • Responsible for test scenarios creation, some testing and test results review
  • Installation and configuration of IBM Management Center
  • Install and configure WebSphere Commerce v6 – 7
  • Develops computer systems specifications that address business requirements and that fit with company/customer system architecture standards

Skills For Senior Analyst, Systems Requirements Resume

  • Supports the UAT effort
  • Maintains/gains current knowledge of relevant technologies as assigned
  • System Functional Scopes in user story form
  • Act as liaison between the business and technical teams for data quality needs
  • Use various tools such to perform data quality checks on MasterCard's warehouse data
  • Develop and execute complex Data Quality plans
  • Collaborate with development staff
  • Functional and non-functional specifications

Skills For Senior Analyst, Systems & Models Resume

  • Collect and document technical product requirements, features, and functionality
  • Work with regional teams and other stakeholders to get aligned on product features and functionality
  • Understand product alternatives and work with multi-disciplined team to understand trade-offs and put value on alternatives
  • Manage products through the product development lifecycle
  • Be a part of in-house teams using Agile Scrum methodology drafting technical requirements, prioritizing features, authoring user stories and acceptance criteria, and collaborating with Scrum team members to ensure product features are delivered according to specifications
  • Installation and configuration of Elastic Path

Skills For Senior Analyst, Systems Resume

  • Focus: Able to develop and communicate goals in support of the business' mission. Can articulate the relationship between business strategy and technology strategy and lead techniocal solutions to align those strategies. Ability to think broadly at the domain level and understand domain and system-level inter-workings
  • Analytical: The ability to lead problem resolution by using a logical, systematic, sequential approach
  • Tool Knowledges: Rally, QC, Vision, Web Sequence and Confluence, Swagger UI/Editor and SQL
  • Proficiency in Spotfire, Tableau or similar
  • Proficiency in R, Python, SAS or similar
  • Provide leadership and direction to software development teams in the development of Send product and platform
  • Work closely with product and architecture teams on product definition, product roadmaps, technical design, and overall execution for the team

Skills For Senior Analyst, Systems Analysis Resume

  • Ensure system design is scalable with the goal of zero down time in production
  • Define a key set of quality and performance metrics for the software development organization
  • Respond to operational and business concerns/issues to ensure consistent delivery of quality services
  • Features and user stories in user story form
  • Estimates in terms of story points
  • This role is critical to delivering quality Enterprise Solutions products and services as the Systems Analyst is the person who Liaise between the business and IT, eliciting and translating internal customer needs into IT objectives, identifying possible solutions, and defining project requirements
  • Execute projects within quality, schedule and budget expectations in support of the Enterprise Security Solutions strategy
  • Ensure project requirements follow defined controls and compliance processes for all projects

Skills For Senior Analyst, Systems / Atlanta Resume

  • Able to organise, hold and contribute in business and technical workshops
  • Able to understand the business issues and challenges of the organisation and industry
  • Able to document and understand business process models
  • Able to document solutions in Functional\Technical\Interface Specifications, User Stories, Use Cases and UC Models
  • Able to identify client organisation's strengths and weaknesses and suggest areas of improvement
  • Write documents in plain business English

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