SAP Manager Resume Sample

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Genevieve Flatley
80974 Spinka Summit,  Dallas, TX
+1 (555) 781 9535

Work Experience

SAP Manager
09/2017 - PRESENT
Phoenix, AZ
  • Lead and develop a team of process consultant to implement Henkel business best practice processes within APAC
  • Drive & coach subordinates to develop/maintain high performance. Identify resources required for projects and assign individual responsibility and accountability
  • Provide management for both strategic and local. Ensure high quality and timely resource provision to meet Henkel demand. Work with regional purchasing on all contractual/agreement matters
  • Provide strategic IT directions, offer solution on business requirements improving operational challenges. Implement effective/efficient processes, KPI based success validation of project & enhancement delivery
  • Communicator to and trustee of business. Utilize formal and informal channels to generate mutual understanding businesses challenges as well as strategic direction
  • Understand business pipeline / implication on IT resources requirement and manage accordingly. Establish cross broader communication & coordination
  • Assist the Head of Consulting APAC to define, monitor and achieve the yearly planning and target planning
SAP Manager / Senior Manager
12/2010 - 08/2017
Philadelphia, PA
  • Strengthen working relationship with senior stakeholders to promote higher engagement of technology services, and consistently explore emerging technologies and pioneer application methodologies to achieve the long-term goals of Henkel
  • Liaise and collaborate with Global IBS to drive for continuous improvement
  • Steer, drive and lead projects
  • Years of SAP / Sales & Distribution development
  • Years ABAP programming experience
  • Experience in leading and managing a team and working closely with a sales function
  • Proven analytical and problem-solving skills for assessment of complex production support issues and recommend / implement effective solutions
  • Proven track record for working effectively with technical and business teams including internal consulting, presentations and recommendations, and end user education
  • Other software desired includes, MS Office products, MS Project and Visio
IT SAP Manager Global Operations
09/2006 - 08/2010
Dallas, TX
  • Interprets business requirements, identifies & recommends opportunities for productivity improvements and implements where agreed. Maintains and builds the vision of a world class team who’s DNA seeks to collaborate, innovate and accelerate our delivery
  • Introduce continuous improvement as culture within the team
  • Demonstrated excellent customer service skills; ability to build strong formal and informal relationships
  • Interprets business requirements, identifies & recommends opportunities for productivity improvements and implements where agreed. Maintains and builds the vision of a world class global team who’s DNA seeks to collaborate, innovate and accelerate our delivery
  • Select, develop, engage & retain an agile and high performing team
  • Effective self and personnel leadership skills including: motivating, encouraging, setting accountability, directing activities, driving for results, inspiring for excellence
  • Ensure that depth and breadth of knowledge within the SAP support and maintenance group is kept current as the Cooper Standard core ERP environment evolves and expands
  • Performs goal setting and provides annual employee performance reviews


George Mason University - Prince William Campus
2000 - 2005
Bachelor's Degree in Business

Professional Skills

  • Excellent verbal and written communication skills (reading, writing, listening, oral, presentation)
  • Proven experience managing sales process for SAP implementations
  • Exceptional interpersonal skills and ability to work under tight deadlines with limited supervision
  • Hands-on SAP configuration skills in SAP
  • Experience related IT experience, preferably in Process Industry
  • Demonstrated experience in working with various IT and Business partners to deliver on the
  • Effectively uses leverages tools (e.g. ticketing system, data mining, reporting, documentation)

How to write SAP Manager Resume

SAP Manager role is responsible for leadership, retail, finance, training, integration, purchasing, security, architecture, reporting, manufacturing.
To write great resume for sap manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For SAP Manager Resume

The section contact information is important in your sap manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your SAP Manager Resume

The section work experience is an essential part of your sap manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sap manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sap manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative SAP Manager resume experience can include:

  • Communicate effectively at all levels of the organization (leadership, business, global counterparts and offshore vendors)
  • Have experience evaluating business needs and developing technical designs
  • Demonstrate the ability to take initiative and accountability for achieving results cross functionally with technical and business partner teams
  • Be able to handle conflicting priorities with the available internal and external resources
  • Working within the AVO IS demand management framework, set request priorities and provide effort estimates and timelines for delivery
  • A highly effective hands-on practitioner with clear track record of successful delivery and project/program management of mission critical and complex systems

Education on a SAP Manager Resume

Make sure to make education a priority on your sap manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sap manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in SAP Manager Resume

When listing skills on your sap manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical sap manager skills:

  • Effectively communicate both oral and written to the IT team and business partners
  • Practical experience in business transformation projects, including leading successful SAP programmes
  • Experience in building relationships with clients and delivering services which meet their needs
  • Experience of working in Manufacturing domain for any process industry
  • Experience designing and implementing SAP projects
  • Knowledge and understanding of best practices and approached used in Consumer Goods and Manufacturing industry

List of Typical Experience For a SAP Manager Resume


Experience For SAP Manager / Senior Manager Resume

  • Continually seeks self-education in computer systems, support operations and people management. Utilizes various media, such as books, training and other resource aids to their fullest potential
  • SAP module experience (customization level)
  • Managing SAP as a critical solution to support key business transaction and operations, delivering and sustaining SAP and integrated solution covering
  • Ensures that relevant system and process documentation in maintained for existing and proposed processes
  • Develop an SAP roadmap and platform strategy by working with key senior business stakeholders and related vendors to align business objectives with available SAP features and programs
  • Working with our Solutions Architecture team and IS Delivery Services team, ensure SAP program alignment with other IS and enterprise initiatives; contribute to the overall IS roadmap by identifying interdependencies, risks, assumptions and resource impacts

Experience For Senior SAP Manager Resume

  • Contribute to IS portfolio knowledge and make change recommendations; lead technology research and assessments to identify SAP solutions for best strategic, functional and technical fit
  • SAP system (300 users) including
  • An expert in ERP practices and platform technologies, lead by example to provide operational leadership in execution and delivery to the business
  • Coach to clarify assignments and deliverables to team members; review quality of work and manage integration of team members' work; conduct performance reviews and provide mentorship and support to set performance and career development goals
  • Demonstrated ability in providing exceptional stakeholder service and developing plans and strategies that anticipate future organizational needs and expectations

Experience For IT SAP Manager Global Operations Resume

  • Highly adept at framing the key salient points management needs to understand in a concise and intelligible manner, leveraging sr. management time to maximum advantage
  • Demonstrate the ability to be customer focused to understand and appropriately respond to customers business needs
  • Demonstrate the ability to accurately analyze information and make sound recommendations and decisions as required
  • Maintains proficiency in technology and tools to enhance productivity and quality of system development
  • Plans and organizes development work and deliverables
  • Communicates accurate and useful status updates

Experience For SAP Manager Wellington & Auckland Resume

  • Follows change management process as a product of systems implementations
  • Responsible to provide SAP consultancy services across the globe via a distributed team of SAP professionals on multiple locations
  • Day-to-day resource management of the team
  • Work with Architects to define optimal system design
  • Ownership of strategic direction for multiple SAP modules
  • Mature the team from project mindset to product mindset

Experience For Performance Improvement Enabling Technologies Sap Manager Resume

  • Oversee external contractor resources used for staff augmentation
  • Understand and embrace the global Information Technology strategic direction
  • Ensure adherence to Technical and Functional governance processes
  • Work with continuous improvement mindset - identify, improve and optimize opportunities to improve delivery
  • Structured, process driven, pragmatic problem solver approach
  • Lead cross-functional teams to lead facilitation, Elicitation and Development of System

List of Typical Skills For a SAP Manager Resume


Skills For SAP Manager / Senior Manager Resume

  • Well versed in ERP practices and technology platforms; strong experience in SAP
  • Establish and maintain good working relationships with the peers, management & leaders of the business area supported as well as within IT structure
  • SAP new technology experience including CRM, SRM, APO, BI/BW systems
  • Combination of external / internal audit and consulting experience
  • Technical and consulting advisory experience in industry or business process for a
  • In-depth functional and technical experience, with a combination of at least two of the following SAP modules: BI, SPM, BOBJ, MDM, or CMDM
  • Experience in working with Enterprise Architecture, Project and Program Management, Systems
  • Experience of SAP GRC technology or other GRC technology
  • Extensive experience with Logistics data

Skills For Senior SAP Manager Resume

  • Demonstrate proficiency in Microsoft Excel, Word, Access and PowerPoint
  • Relevant ERP maintenance and project experience
  • IT support management experience
  • Experience in Business Intelligence (BI)
  • Experience in S4Hana projects
  • Experience in business process design

Skills For IT SAP Manager Global Operations Resume

  • In-depth functional and technical experience with SAP FI/CO modules
  • Designing new business processes, transferring business requirements to system requirements and preparing SAP solution mapping
  • Managing project team economics, including scope, budget, timing, resource allocation, performance
  • Supervising SAP internal functional consultants including hiring, performance evaluation, professional and personal development
  • Working understanding of EDI data exchange
  • Understanding business models, operating models and needs of our clients
  • Working knowledge of ITIL and SDLC governance
  • Performing an end-to-end SAP implementation is an asset

Skills For SAP Manager Wellington & Auckland Resume

  • Leading project teams to deliver solutions for our clients
  • Leading technology stream of large transformation programs
  • Managing integration with 3rd parties
  • Managing client engagements
  • Perform routine program modifications (example ABAP), performance tuning, problem solving, debugging, and unit testing
  • Conduct an analysis of business needs, scheduling meetings, planning agendas, conferring
  • Develop reporting solutions using BOBJ, Crystal Reports
  • Clear understanding of S4HANA benefits, upgrade business case, roadmap planning

Skills For Performance Improvement Enabling Technologies Sap Manager Resume

  • Support the wholesale business in identifying and defining their requirements across the wholesale sales and distribution of the business
  • Detailed knowledge of SAP security, including R3 authorisation concept and role design for core processes
  • SAP Sales & Distribution and SAP BW Projects integrating any SAP Business Suites
  • General understanding of core SAP modules (FI, CO, MM, PP, SD), their integrations and the business processes they support
  • Clear understanding of modern omni-channel Retail environment and related challenges
  • Clear understanding of pros / cons related to functionalities within SAP vs. other solutions

Skills For Sap-manager Resume

  • Ensures smooth integration and/or rollout of systems into the operational environment by coordinating closely with the affected functional and technical teams
  • Accountable for completing the relevant SAP projects on time and in line with Jabil’s quality standards in conjunction with the Project Manager
  • Project planning and management, solution design,
  • Provide end user support and identify issues as they arise
  • Excellent working understanding of Major Data sources in SAP business suites, enhancement methodology of standard extractors, various methods of creating Custom Delta extractor with ABAP Function Modules
  • Hands on, in-depth expertise on various SAP BW data warehousing concepts, Objects (InfoObjects, DSO, Cube, Multi-providers, Info-set, Data source, Transformation and DTP, ABAP routine, Process chains, Info-Spoke and Open Hub, Bex Query, Web Template, SAP BW Security and Analysis Authorization) and nuances of implementation

Skills For IT SAP Manager Resume

  • Skim through Complex Business Process/Requirement, and translate into tangible design, starting from AS-IS or SAP provided out of the Box functionality
  • Possess excellent, hands-on SAP BW modeling and Data warehousing options and ability to solve a complex modeling or ETL issue
  • Creation/maintenance of Aggregates and Process Chains
  • Knowledge of SAP solutions and Project methodologies
  • Consultancy know-how is an asset
  • Able to work within transformation teams

Skills For SAP Manager, Sales & Billing Resume

  • High proficiency in verbal and written English
  • SAP Certification in the relevant modules is an asset
  • Knowledge of integration points in SAP module and related business processes
  • Proficiency in basic Microsoft applications (Excel, Word, PowerPoint, Visio, Outlook)
  • Knowledge and experience in following tools, disciplines and processes: SAP Solution Manager, SAP ChaRM, ITIL tools & processes, HP Service Manager, Mercury tools, CPG industry experience, project implementation and production support experience
  • Experience of SAP Production Planning modules

Skills For SAP Manager Resume

  • Business analysis, process design and SAP solutions and implementation experience, preferably with a focus on SAP HR, Finance, Procurement or SAP solution architecture (technical and functional)
  • Three to five years’ experience in leading the Implementation, enhancements and support of SAP Travel Expense Management or Concur in a large scale enterprise wide regulated environment. This includes
  • Apply a relentless focus on exceptional client service through understanding our client’s business challenges and providing enterprise wide technology solutions
  • Building solution proposals to address complex issues
  • Preparing roadmap for SAP solutions implementation

Skills For SAP Manager / Senior Manager Resume

  • Manages engagement and outcomes of 3rd party service providers
  • Develops, proposes, implements and operates data driven methods and KPIs to monitor, measure and operate optimal service output in terms of time, quality and cost
  • Accountable for global SAP service delivery and testing to ensure deployment with no disruption to business continuity
  • Accountable for global SAP application maintenance, support and change control processes and alignment with ITIL Service Level Management standard
  • Partners, communicates, coordinates, expedites and escalates within, with Core Competence Center or with other managers and teams for effective requirement delivery, incident resolution
  • Provide meaningful reporting for IT Executive Leadership on current project(s) and support delivery KPIs
  • Continuously monitor and improve process efficiency to benefit the business and/or the IT organization
  • Works closely with internal business engagement team as well as key business users

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