Sap Crm Resume Sample

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Work Experience


Senior BSA Sap-crm Service
12/2016 - PRESENT
San Francisco, CA
  • Experience as a CRM functional consultant
  • Experience in E2E implementation and support projects in SAP CRM and ECC
  • Strong hands on experience in CRM sales
  • Hands on experience in middleware integration between SAP CRM and SAP ECC
  • Strong hands on experience in E2E process of SAP SD Order to Cash and Billing processes
  • Good experience in handling invoice forms
  • SAP CRM subject matter expert – excellent functional knowledge of SAP CRM and integration in Utilities
  • CRM and RFC Queue process knowledge - Requirements validation to eliminate ambiguity and agree a program of work packages
SAP CRM Solution Consultant
03/2011 - 06/2016
Boston, MA
  • Lead periodic review and assessment of current business processes versus the required functionality, and initiate proposals to modify or replace processes as necessary. Participate in periodic evaluation of the current computer applications portfolio versus the required functionality, and initiate proposals to modify or replace applications as necessary
  • Standard programs knowledge i.e. CRMD and CRM
  • Support on going SAP CRM migration project
  • Work with Business (customer) to gather requirement, build solution and deliver
  • Work on new enhancement requests and bug fixes
  • SAP CRM (not C4C) functional hands on experience
  • Experience with UBB (Usage Based Billing)
Junior SAP CRM
11/2006 - 10/2010
Detroit, MI
  • Experience with BRF+ configuration, Check Framework configuration and EMMA is essential
  • Development experience in SAP ABAP/OOPs is highly desirable
  • Follow through and ensuring successful implementation of complex projects with tight deadlines
  • Consulting skill set to allow SAP based solutions to be agreed with the business teams and the approach to identified gaps agreed
  • Iaise with Vendors, Analysts, Business and Users, playing an active role in supporting a stable production environment, avoiding P1/P2 incidents, minimizing and actively monitoring problem records, ensuring root cause is updated for all incidents and adhering to KPIs, CPIS, and SLAs
  • Experience with BI/BW for reports
  • Experience with SAP Print Work Bench for applications form design
  • SAP CRM subject matter expert - excellent functional knowledge of SAP CRM and integration in Utilities
  • Lead the design, development and delivery of technology solutions as part of a broader SAP program for Agilent’s Life Science, Diagnostics and Applied Markets businesses

Education


Ottawa University - Wisconsin Campus
2002 - 2006
Bachelor's Degree in Finance

Professional Skills


  • Excellent communication skills, make presentations, participate and/or drive workshops
  • Prior Big 5 consulting experience
  • Piloter le prestataire réalisant les test d’intégrations : validation du périmètre de tests, validation des cas de tests
  • Work in a team environment, manage multiple clients, and provide consultative skills throughout the process
  • Responsible for prioritizing and managing own workload
  • Experience with both Service Contract & Service order processing, including downstream integration
  • Experience in handeling Change requests and problem management

How to write Sap Crm Resume

Sap Crm role is responsible for crm, sap, training, design, reporting, security, integration, logistics, analysis, consulting.
To write great resume for sap crm job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Sap Crm Resume

The section contact information is important in your sap crm resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Sap Crm Resume

The section work experience is an essential part of your sap crm resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sap crm responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sap crm position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Sap Crm resume experience can include:

  • Good technical & development experience in CRM IPC, Eclipse development environment, SAP CRM IPC API’s
  • Experience in technical leadership of multi-site development teams and delivering results
  • Extensive experience in complex technical analysis, trouble shooting and issue resolution
  • Proven Knowledge of Sales, Service and Marketing processes of SAP CRM
  • Proven capabilities in integrating SAP systems with other SAP/Non-SAP Solutions
  • Extensive experience in quality reviews of High level/detailed design and estimates

Education on a Sap Crm Resume

Make sure to make education a priority on your sap crm resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sap crm experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Sap Crm Resume

When listing skills on your sap crm resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical sap crm skills:

  • Experience in handling Change requests and problem management
  • SAP BRIM (SAP-CC, SAP-CI, FI-CA) experience
  • Experience in integration of SAP CRM and/or SAP ECC with legacy systems would be an advantage
  • Hands on experience on latest releases: CRM 7.0
  • Extensive previous CRM Service configuration experience
  • Has at least 1 year experience in SAP CRM for Cloud solution or at least trained in SAP CRM for Cloud solution

List of Typical Experience For a Sap Crm Resume

1

Experience For SAP CRM Solution Consultant Resume

  • Deliver business outcomes by implementing SAP solutions for CRM, C4C or Hybris
  • Conduct workshops in subject matter area
  • Support pre-sales activities with feasibility or effort assessments

List of Typical Skills For a Sap Crm Resume

1

Skills For SAP CRM Solution Consultant Resume

  • Has at least 1 year experience in SAP CRM Trade Promotion Management
  • Good coordination with team members and customers is required
  • Good in Business processes
  • Hands-on experience in SAP full cycle implementation projects
  • SAP Application Development experience
  • SAP Application Support Experience (L2 and L3)
2

Skills For Senior BSA Sap-crm Service Resume

  • Providing technology consulting services,
  • Leading teams that are delivering enterprise-wide SAP CRM transformation programs
  • Advising organizations on how to pivot to the “New IT”, enabling flexibility and adaptability within our client organizations through Agile and Multi-Speed IT
  • Pricing, Trade promotion management, Master data, Middleware, IPC, Organizational model, Territory Management,
  • Helping to define Customer and Logistics technology roadmaps and solutions,
3

Skills For SAP CRM Functional Analyst Resume

  • Analyzing integration requirements with wider ERP and legacy systems,
  • Supporting the implementation of SAP CRM offerings across industry areas,
  • Helping to define Customer and Logistics technology roadmaps and solutions
  • Leading packages of work to analyze client integration requirements with wider ERP and legacy systems
  • Assist in gathering information for the KPI, CPI, and SLA reporting
4

Skills For Global View SAP CRM Services Analyst Resume

  • Possibility to participate in word class SAP projects, while staying onsite for majority of time (limited travel needs)
  • Takes responsibility for the ECC and CRM area of managing SAP applications
  • Assists with the statutory and company procedures, including security policies, audits, and controls
  • Contributes to retrospectives to incorporate learning’s into future work
  • Contributes to retrospectives to incorporate learning's into future work
  • Basic ABAP knowledge & Debugging
  • CRM Billing engine
  • SAP SD, SAP BI, Java, C# . net, VBA, HANA,
  • Challenger les besoins métier
5

Skills For SAP CRM Technology Consultant Resume

  • Concevoir le solution (pilotage de la conception général : conduite des ateliers avec la MOA)
  • Produire les dossiers d’instructions (document de sortie de conception générale)
  • Participer à la MEP
  • Reviews all designs for the SAP CRM application and configuration modifications
  • Assists in any incidents or changes related to the SAP CRM application and configuration
  • Monitors the production queue for any incidents/problems reported for SAP ECC, CRM and OpenText
  • Interact with 3rd Party SAP ECC/CRM Application and Configuration support
  • Drive continuous improvement in the SAP ECC and CRM applications
  • Assist with Quality Assurance of modifications
6

Skills For SAP CRM Technology Consulting Senior Manager Resume

  • Help Coordinate Weekly and Planned build activities
  • Facilitates smooth service transition after each project’s PFS exit and ensure the accuracy of handover documents
  • Have cross application knowledge to understand all system and interface components to assist in complete support coverage
  • Inputs into the quality and design for development activities
  • Creates and updates cross application documentation
  • Works to identify opportunities to improve processes and relationships
7

Skills For Analyst, Software Engineering SAP CRM Resume

  • Ensure a team-oriented attitude and the ability to assist in issues with any portion of the SAP Application support, along with the third party interfaces
  • Facilitates smooth service transition after each project's PFS exit and ensure the accuracy of handover documents
  • Knowledge of CRM Middleware
  • Define systems requirements and objectives for data conversion
  • Able to analyze and solve day to day issues from business with-in agreed SLA
  • Scope , prepare FS , script and execute interface tests
8

Skills For SAP CRM Solution Lead IV Resume

  • Certifications in SAP CRM Service
  • Able to analyze and solve day to day issues from business within agreed SLA
  • Scope, prepare Functional Specifications, script and execute interface tests
  • CRM Integrations with SD & BI
  • Interfaces like EDI and ALE Idocs
9

Skills For Senior TSA SAP CRM & Abap Resume

  • Into SAP CRM & SD
  • Solution Delivery Unit Team Lead
  • Advisory services to create and realize new possibilities
  • Implementation and migration services to achieve solution benefits quickly and safely
  • Continuous customer success and support delivery to drive enablement, adoption, and business continuity
  • SAP MaxAttention™ services for long-term strategic engagements specifically tailored to our customers’ needs
  • ERP Sales and Distribution
10

Skills For SAP CRM Senior Application Developer Resume

  • Provide points of view on the Solution Platform and vendor marketplace
  • SAP Cross-application expertise
  • CRM Base Configuration
  • Order to Cash Flow
  • SDU Team Lead

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