Retail Specialist Resume Sample
Casimir Kulas
7739 Alexandro Court,
Los Angeles,
CA
+1 (555) 810 2222
Work Experience
Retail Specialist
10/2016
-
PRESENT
Los Angeles, CA
- Strong Communicator. Your writing and speaking skills are clear, articulate, and effective, demonstrating your ability to interact with all levels including retail tenants and various teams within the organization
- Feed and care for the display specimens. Establish and maintain an appropriate feeding schedule. Observe specimen health and behavior and perform care necessary to keep exhibit animals in healthy condition. Keeps accurate records monitoring specimen health, behavior, feedings and life support system maintenance
- To 2+ Years’ experience
- Provide legendary customer service every time by assisting customers in making buying decision of specific brand product by identifying and evaluating customers' needs and making product recommendations based off of this analysis. Promoting specific brand product, kiosk, VOC, In-Store Pick-up and commission program
- Outfitter specializes in knowledge of Vendor products, features and functionality to ensure superior customer service. Also, drives an increase in units per transaction by suggesting add on sales to customers
- Assure visual presentation standards are met by up-keep and maintenance to include but not limited to restocking and remerchandising of vendor specific merchandising. Also ensures vendor specific pad is maintained, dusted and vacuumed as needed
- Provide superior customer service and exceed customer’s expectations
- Experience in the related field or outdoor lifestyle
Luxury Wine Retail Specialist
03/2014
-
06/2016
Boston, MA
- Hiring preference is given to those with solid sales and customer service experience and at least six month to one year of related field experience
- Drive AFP for the MSFs. (Includes “Store Customer Experience and Store Sales Performance” through managing both Store Operational Excellence and Store Commercial Drive of assigned Stores
- Store Operational Excellence – Managing Brand/Store Standards through adherence of Guidelines/SOPs; Managing Staff: Recruitment, Training and Development, Motivation, Delivering excellent Customer Service, Productivity, Efficiencies in POS and Systems usage and updates, Process Compliance; Implementation of Store Marketing & Visual Merchandising Activations
- Sell-out (units/revenue) – also a reflection of new store openings
- Planning/Assisting buy plan
- Execution of EOSS
- Retail inventory (FMC)
Mortgage Retail Specialist
04/2010
-
10/2013
New York, NY
- Other Operations metrics (Quality of Retail, VM)
- Franchisee Mgt. KPIs
- Effectively helps to prepare the store: maintains and stocks work areas making sure all items are accurately priced
- Works with store management, visual merchandising point person, and Sales Leads to maintain visual standards
- Promotes the sale of REI goods and services as well as engaging in the steps of REI’s Sales and Service Training
- Provide customers with product, membership and service information including but not limited to the REI Mastercard program
- Processes purchase, membership, service and return transactions at the register in alignment with REI’s 100% satisfaction guarantee. Collect payment for goods, make change, and distribute receipts
- Identifies, research, and resolve customer issues
Education
Washington State University Vancouver
2006 - 2010
Bachelor's Degree in Finance
Professional Skills
- Strong skill set and experience using Excel, especially as an organizational tool for specification and data management and communication (build of materials)
- Have excellent selling and presentation skills
- Able to apply excellent business acumen and collaborative skills when resolving problems
- Strong written, verbal and phone communication skills
- Strong computer skills in Microsoft Office applications (Excel)
- Strong interpersonal skills, ability to interact with people at different levels and customers
- Use strong technical and business development skills to increase client’s utilization of current DR products/technology
How to write Retail Specialist Resume
Retail Specialist role is responsible for general, retail, microsoft, credit, finance, training, database, procurement, shipping, wireless.
To write great resume for retail specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Retail Specialist Resume
The section contact information is important in your retail specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Retail Specialist Resume
The section work experience is an essential part of your retail specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Retail Specialist resume experience can include:
- Experience in sales or merchandising in a retail environment, consumer packaged goods, or newspaper industry
- Train, coach and develop Associates on product knowledge and selling skills to achieve store sales goals
- Able to apply broad work experience and knowledge when analyzing problems, especially regarding Retail In-Store Marketing products and services
- Excellent understanding of Windows and Linux networking components including, TCP/IP, DNS, DHCP, WINS, etc
- Experience in building remote retail, service, manufacturing or business office sites as part of an overall larger enterprise organization
- Facilitate end to end order processing from retail DC’s to our warehouse including creation of orders & PO validation
Education on a Retail Specialist Resume
Make sure to make education a priority on your retail specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Retail Specialist Resume
When listing skills on your retail specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical retail specialist skills:
- Experience working in retail portfolio management, with at least 2 years of professional and progressive experience in managing projects required
- Effectively focus on fostering relationships with store personnel, both at the associate and managerial levels
- Strong knowledge and experience with business software applications including MS Outlook Suite (Word, Power Point, Excel, Viso)
- Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, or other technical tools in completing assignments
- At least one year of experiencein a selling environment
- Experience with internet automotive advertising and/or automotive retail
List of Typical Experience For a Retail Specialist Resume
1
Experience For Luxury Wine Retail Specialist Resume
- Proactively collaborate with the assigned Digital Strategists with mutual customers to ensure a seamless client experience
- Visiting retail locations and evaluating newspaper positioning as well as other in-store marketing promotions
- Providing recommendations on best practices with a retailer chain or group of chains
- Supports Retail Store Pick-Up by assisting with the receipt of product from truck and processing customer pick-up
- Coordinate product and merchandising technique training of retail personnel
- Attend all tabling events with the Campus Store including: orientations, Plazafest, RedFest, etc
- Work closely with the Corporate training function to stay current with all product knowledge programs and training requirements
- Create a positive and exciting working environment for all store associates
- Assists processing and closing with various tasks,Orders appraisals, mail commitment
2
Experience For Retail OE HES Specialist Resume
- Support the CoE Retail Strategy by providing access to Procurement tools and reporting
- Everyday use and knowledge of Socially Facilitated Selling
- Actively lead and /or participate in activities such as update meetings, ongoing communication, etc
- Be proactive identifying development opportunities on a location by location basis
- Assist in development of training on new initiatives, product introductions, etc
3
Experience For Mortgage Retail Specialist Resume
- Point person to facilitate Market-wide training of all initiatives
- Manages scorecard performance utilizing data from multiple sources and conducts performance updates internally and externally
- Develops process for maximizing Chiquita resources and customer resources to support store specific initiatives
- Orders title, tax transcripts, processing of fees,Performs various clerical functions as required
- Able to communicate clearly and courteously with those who need to know of decisions/actions/problems
- Maintain and fill in merchandise in Women’s, Men’s and RTW department at each store visit
- Negotiate/secure key floor placement, signage and visual enhancements
- Provide photos of new deliveries, sale events, GWP’s, new product launches as well as “before and after” photos on a regular basis
- Provide project management, outreach and implementation support for one of the nation’s premier energy efficiency and environmental programs
4
Experience For Retail Process & Digital Innovation Senior Specialist Resume
- Verify previous day’s deposits and drop of all monetary bags, complete mid-day deposits, close out cash bags and prepare documents for Rapid pick-up
- Issue change to cashiers as needed and ensure sufficient change is in safe to cover next day’s needs, close out credit card machine
- Contribute to the development of retailer-focused presentations of annual marketing programs, with the goal of generating retailer buy-in for CSG’s promotional programs
- Meet client and Company objectives by maintaining full distribution on existing SKU’s
- Working directly with the LSR’s, Key Account Managers, and Region Managers, executing sales building initiatives to drive incremental revenue for corporate and regional chains
- Intermediate data entry and typing skills
- Provide onsite and offsite IT support to Tesla’s network of Sales, Service, Office and Manufacturing Centers as needed
- Consistently document IT processes and improvements as they’re implemented
5
Experience For BB&T Securities Retail Fixed Income Specialist Resume
- Is fluent in English language, both written and verbal
- Travel quickly and frequently (50-80%) as needed to global sites
- Strong knowledge of backend Microsoft environments (Active Directory, Exchange, etc.) to support configuration, management, and troubleshooting through the use of Windows Server Administration Tool
- Expert level in the support of WinXP / Win7 / Windows Server 2008 and all Apple based products including notebooks, servers, workstations, iPad’s, iPhones, etc. This includes the image creation, and support via LAN/WAN
- Demonstrated ability to prioritize and execute tasks to achieve goals in high-pressure situations and meet aggressive timelines
- Strong understanding of workforce management principles and best practices within individual role
- Cosmetics sales experience required
- Prioritize and set expectations on key deliverables
6
Experience For Retail Finance Process Improvement Specialist Resume
- Development and maintenance of all program documentation, SLA’s and sales facing materials in the internal wiki site as well as on SFDC
- Create Ease of Use and Educate Stakeholders
- Proficient user of WFM and call center industry applications (NICE Systems, Verint Impact 360, Cisco telephony)
- Familiarity with other Microsoft Office programs
- Capacity to handle multiple tasks simultaneously
- Manage requests against allocations, review with product/retail when necessary
7
Experience For Retail Lockbox Specialist Resume
- Communicate to necessary parties when PO’s are adjusted (out of stock items, delivery date extensions, sku reductions etc…)
- Successful completion of certification to the level of Tech I, Service Rep and any snow sports certifications required based on store assortment and customer need
- Understand local market non-fuel retail landscape
- Working daily with Heitman’s retail asset managers on such things as reviewing budgets, property valuations, leasing forecasts, annual business plans, and strategic planning in order to maximizing asset value
- Assisting Heitman’s acquisition group with evaluating and analyzing potential new retail acquisitions
- Coordinate with, and provide leasing expertise to, the JV partners’ throughout the deal approval process for all permanent leasing, including deal structure & economics, and all other material LOI and lease provisions
- Knowledge of guns, shooting, or hunting
- Multi-task and build relationships
- Flexibility and the ability to handle change in a positive manner
8
Experience For Senior Retail Specialist Resume
- Able to lift, push and pull up to 50 pounds
- Able to stand on your feet for up to 8 hours
- Establish rapport and maintain relationships with Sales leaders
- Orchestrate and lead cross functional teams to successfully drive program results
- Ensure tactical alignment with stated goals, objectives and strategy
- High level of accountability for program results across all practice areas
- 1) Responsible for assisting the marketing coordinator in strategic planning and implementation of the Campus Store’s comprehensive marketing/promotional plan (including promotional calendar) that supports the objectives of the store. Ensures all methods are measurable
9
Experience For Retail Process Improvement Specialist Resume
- Execute account plans; understand the client's organization and their strategies, objectives and challenges; identify and recommend application of NPD data and insights to meet those objectives
- Assist in troubleshooting data quality issues using the client's internal systems and data aggregators to validate NPD data
- Build knowledge of the Watches & Jewelry industries and related categories
- Help other team members (Digital Strategists, Performance Managers) with churn/client concerns
- Working directly with the LSR’s, Key Account Managers, and Division Managers, executing sales building initiatives to drive incremental revenue for corporate and regional chains
- Assist Divisions with other sales objectives and projects as needed while establishing and maintaining effective working relationships with lottery personnel and lottery retailers
- Between 3 - 5 years professional experience
- Provide excellent customer service to the University of Utah community
10
Experience For Retail Advertising Digital Specialist Resume
- Works with sales team to determine monthly retail priorities
- Communicates priorities to customer
- Experience in a process improvement, customer service or related area, Required
- Experience within the wines & spirits industry required
- Continuous interaction with various classes of retailers and promote specific tactics designed to help them achieve their potential
- Analyze retailers in cases where their current performance is considerably lower than their predictive performance and provide opportunities to help them achieve their potential
- Ensuring successful execution of all retail sales projects
- Developing mutually beneficial and needs-based relationships with retail partners via outside sales calls with larger retail outlets to help achieve sales growth
List of Typical Skills For a Retail Specialist Resume
1
Skills For Luxury Wine Retail Specialist Resume
- Assess and prioritize issues and effectively communicate corrective plans to stakeholders directly or via presentation
- Effectively Manage a multi-store territory
- Effectively manage a multi store territory
- Proven experience and ability to work in an independent, goal oriented environment (self-management)
- Proven experience and ability to build and maintain cross-departmental, multi-functional and collaborative relationships
2
Skills For Retail OE HES Specialist Resume
- Proven experience and ability to analyze customer problems and trends to offer suggestions and recommendations for improvement and success
- Experience performing customer service, marketing or sales functions preferably within wireless industry
- Experience in process improvement, accounting or related area, Required
- Interest in gaining experience at a non-profit institution
- Experience completing merchandise resets on your own or within a team atmosphere
- Leadership of cross-functional working team (Retail, Asset Optimization, etc.) for high priority partners
3
Skills For Mortgage Retail Specialist Resume
- Possession of a valid driver’s license and proof of insurance
- Builds a strong network of influence among store managers, Beauty Advisors, & merchandisers
- Support the Category Manager develop a strong working relationship with the Convenience Centre of Excellence team
- Experience in product marketing
- At least 1year of industry related sales experience with in the distribution, hospitality or supplier community
- Experience in FDA regulated industry
- Experience
4
Skills For Retail Process & Digital Innovation Senior Specialist Resume
- At least1year of industry related sales experience with in the distribution, hospitality or supplier community
- BS/BA in related discipline OR an equivalent combination of education and work related experience
- Like experience in a customer focused, account management, revenue driven environment
- : General Experience
- : Specialized Experience
5
Skills For BB&T Securities Retail Fixed Income Specialist Resume
- : General and Specialized Experience
- Previous experience in an events-related industry
- Prioritize and set retailers up with replen based on individual requirements
- Experience in digital marketing or retail store management
- Experience with the following: Altiris, Shoretel, Cisco, Flash, Adobe Air, VNC, IR Touchscreens, PowerShell, Cisco Inlet
- Leveraging and resetting planograms
- Training of retail and support staff to leverage partnership to drive network and volume growth
- Providing backup for sales floor personnel
- Industry knowledge to include basic understanding of distribution, wine varietals and leading spirit categories
6
Skills For Retail Finance Process Improvement Specialist Resume
- Have the ability to differentiate our brand portfolio through key messaging and positioning
- Have the ability to differentiate your brand portfolio through key messaging and positioning
- Monitor and maintain the integrity of inventory databases; ensuring pricelist is updated and sku mapping and exception reports are up to date
- Flex 3.2+ (For older applications using MX Components)
- Flex 4.5 (For newer applications using Spark Components)
7
Skills For Retail Lockbox Specialist Resume
- Set up of all new SKU's and responsible for existing SKU maintenance across all categories in the Retail Division
- Perform system testing and support
- Assist Retail Audit Specialist with investigating match exceptions
- Confer with manufacturing operations on counts and final runs and ensure the final product meets client requirements and company standards
- Assist in development and review of client facing metrics reports as requested
- Ensure follow up on invoicing, product and delivery issues
- Support launches of new products through merchandising, education and customer demos
- Support in the execution of Training Events
- Internet access for daily web-based reporting and email communications required
8
Skills For Senior Retail Specialist Resume
- Smartphone or tablet for communication and reporting
- Manage specified retail accounts, planning with AE: account set up, order frequency, min/max analysis, store count/update
- Progressive responsibility in supporting customers with desktop, infrastructure, network, and software issues
- PO/Order analysis, monitoring of inventory levels by SKU and by retail account
- Track shipping and follow up to ensure appts are made and deliveriesare on time
- Assesses customer needs, checking in and out shop and rental equipment based on REI standards
9
Skills For Retail Process Improvement Specialist Resume
- Coordination of site design to optimize for capex, opex and traffic flow, and ensuring seamless site conversion
- Uses a combination of Customer Service Information Inquiry Computer Systems, Service and Trust skills, product knowledge, and knowledge of S&T policies and procedures to successfully operate a customer service window in an efficient and accurate manner, providing exceptional customer service on a variety of transactions
- Adapt quickly to changes in work priorities
- Travel required. Mostly day trips; approx. 15-20% overnight
- Able to apply expertise in all the tools or applications used to complete work assignments
- PHP (Procedural and Object oriented)
10
Skills For Retail Advertising Digital Specialist Resume
- Generate all purchase orders for assigned categories and performs purchase order maintenance as needed
- Ensure purchase orders get approved in a timely manner
- Perform all price changes and permanent markdowns. Adjusts SKU status accordingly
- Execute class transfers in the system
- Manage accurate set-up of all promotions
- Ensure accurate and timely vendor set-up across the Retail Division
- Transmit completed purchase orders to vendors in timely and accurate manner
- Prepare weekly transmission of orders to direct ship vendors
- Set-up and maintain club information used by third party logistics partners (3PL)
List of Typical Responsibilities For a Retail Specialist Resume
1
Responsibilities For Luxury Wine Retail Specialist Resume
- Previous audio-visual experience
- Individually and collectively problem solve and nurture relationships with internal and external customers
- Maintain deep product knowledge with the ability to clearly and effectively communicate and demonstrate product features, pricing and program offers to customers
- Assist manager in operational functions including pricing verification, inventory management
- Assist manager to be responsible for the physical safety of the merchandise and the store
- Partner with Merchants and Merchandise Visual Manager on development of area block plans and plan o grams
- Continually review floor space allocation to ensure in line with all current business initiatives and revise as appropriate
2
Responsibilities For Retail OE HES Specialist Resume
- Develop QMAN and communicate to stores organization
- Identify area capacities by store and communicate to Merchants to ensure appropriate breadth of assortment
- Conduct timely reviews of sales by store to ensure appropriate inventory investment by program
- Act a liaison between Merchants and stores on assortment needs, stock levels, and capacity issues
- Become a Dell Product Expert and champion
- Serve as a Dell resource to UTech employees
3
Responsibilities For Mortgage Retail Specialist Resume
- Understand and Maintain Dell Sales
- Ensure that all new hires are trained on product knowledge, business plan topics or other topics as directed
- Role model the brand platform
- Direction and inspection of store retail execution
- Conducts store audits to monitor and improve retail conditions
- Have an insatiable curiosity and willingness to learn about retail and about the small appliance industry
4
Responsibilities For Retail Process & Digital Innovation Senior Specialist Resume
- Maintain the cleanliness of floor model displays
- Have an insatiable curiosity and willingness to learn about retail and about the appliance industry
- Merchandise New Product Innovation with branded creative material
- Read and utilize planograms
- Read and utilize planograms independently required
- Reliable transportation to support multiple service locations throughout assigned area required
5
Responsibilities For BB&T Securities Retail Fixed Income Specialist Resume
- Coordinating the rollout of ‘Product Experts’ across the dealer network; localising Product Expert content and working with the Training Academy to implement training for Product Experts
- Helps unload and distribute merchandise from replenishment shipments or VTSS drop shipments
- : Two to five years general and specialized experience, specifically having the knowledge to prepare balance reports. Use resources provided to keep the branch balanced and in compliance
- Tech-savvy and excited to stay engaged in a remote workforce
- In support of the Category Manager Convenience Retail, manage the interface between category strategy development and implementation by the delivery organisation, working in partnership with Category Excellence, GBS, Business Interface and Business teams, across assigned subsectors and or locations
- Support the build out of a pipeline of initiatives in support of the CoE and trading teams Sales and COGS targets
- Support the development of a Supplier Performance Management framework for Strategic Suppliers, across assigned scope
6
Responsibilities For Retail Finance Process Improvement Specialist Resume
- Ensure the appropriate risk mitigation measures are in place for Supplier/Partner Selection and contractual protection
- Drives excellence in counter operations
- Ensure project instructions and delivery schedules are clearly communicated to platforms
- Work closely with IT to develop and maintain accurate replenishment at astore level, by sku
- Assess success of the replen system on a regular basis and tweak various aspects as required based on feedback from stores/reps and regular analysis on various metrics such as business seasonality, inventory constraints, program initiatives
- Verifie purchase order delivery schedules with 3PL. Identify when vendor delivery dates are at risk and contacts vendor for understanding and/or resolution. Escalate as needed
- Inspect possible discrepant DC receipts. Report status of discrepancies to retail team partners and to vendors
7
Responsibilities For Retail Lockbox Specialist Resume
- Maintain and publishes weekly Purchase Order Status Report
- Update delivery schedules on a daily basis
- Download UPS Cognos reports daily to the appropriate folders
- Develop, execute, and/or update other reports
- Provide backup for Logistics Project Manager
- Review any MyStore backorder and coordinate communication to customers
8
Responsibilities For Senior Retail Specialist Resume
- Lead or participate on special projects as requested by the Retail team
- Organize product review/sample room set-up
- Coordinate department meetings, schedules, setup of venues and orders resources
- Handle important documents
- Independent Tire Dealers
9
Responsibilities For Retail Process Improvement Specialist Resume
- Update work profiles
- Interest in the arts
- Achieve counter sell-out targets
- Increase compliance rate of in-store execution standards
- Improve operational efficiency among BA’s/stores under her responsibility
- Engage clients to gather project requirements and translate to internal manufacturing operation teams. Make suggestions to clients regarding workflow/process improvements to proposed projects to maximize the benefits to both the client and the company
- Primary resource and back up for the Sales group and peers. Provide general solutions, assist in developing pricing and provides original/revised project requirements to Planning
10
Responsibilities For Retail Advertising Digital Specialist Resume
- Primary point of contact for client partners
- ActionScript 3 (AS3)
- Analytical - Development and utilization of exception based analytics to measure customer performance, drive sales and improve in-stock conditions - Assist Chiquita Retail Customer Manager with assigned analytical tasks - Monthly Ad tracking, promotional analytic support - Identify and work with Chiquita and customer management team on stores that have compliance issues – create success metrics
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