Retail Project Manager Resume Sample

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Elouise Graham
73764 Henderson Street,  Detroit, MI
+1 (555) 310 7834

Work Experience

Retail Project Manager
05/2015 - PRESENT
New York, NY
  • Establish, lead and close the (pre-) project-group(s) and organization structures needed for cooperation, communication and delivery of the project
  • Take responsibility for Retail investments and costs as defined in the (pre-) project-budget, manage the procurement and financing of all installations, goods, services and disposition of resources
  • Secure the commercial planning and build up activities for the (pre-) project and lead in close co-operation with the specific Construction Project Manager the coordination of interfaces to construction work
  • Secure in close co-operation with the specific store manager the preparation of the store organization and the store operations including marketing measures (when applicable)
  • Secure an environment where the IKEA culture is a strong and living reality
  • Actively support the personal and professional development of (pre-) project-organization members in close cooperation with their line manager
  • Identify, monitor and control risks within the (pre-) project-scope, manage dependencies and interfaces within the (pre-) project and between the (pre-) project and the line organizations
Assistant Retail Project Manager, KR
10/2011 - 03/2015
Chicago, IL
  • Responsible to ensure a proper handover to the line organization(s)
  • Secure on regular base and after (pre-) project-completion the (pre-) project-evaluation, aiming to secure that all necessary data & information of the (pre-) project is documented, evaluated and archived
  • Contribute to the development and continuous improvement of (pre-) project-management tools and methods related to Retail Establishment Projects
  • Contribute to the implementation of the annual action plan of the function Property
  • Together with the real estate project manager, secure that the pre-project team is delivering the necessary quality of material to report the status of the pre-project to the steering group (pre-Development)
  • Be the super user in the scheduling software to the project functions
  • Develop and implement adequate and aligned communication packages to present results, recommendations and solutions, i.e. develop communication for global tool users on status quo of implementation, user’s manual and training documents
Retail Sector Initiative Project Manager
08/2007 - 08/2011
Houston, TX
  • Significantly enhance and improve working methods for day-to-day processes and systems, i.e. IBP demand planning tool for Retail & e-commerce to become the standard planning tool for Markets meeting user’s requirements specified in IBP roadmap
  • Previous experience managing projects in France
  • Manage the design process for all standalone store and concession projects (globally), working with internal and external designers as appropriate
  • Attend site survey meetings (with designer) to kick off each project, and agree appropriate scope of works per project
  • Gather feedback and input, communicating across all internal departments: creative, visual merchandising, retail, merchandising etc
  • Manage the process to sign off the final drawing pack for each location, including technical drawings for fit out
  • Ensure approval is obtained for all projects: internal, landlords, department store partners, local authority, building control, etc


Drury University
2001 - 2006
Bachelor's Degree in Architecture

Professional Skills

  • Maintain project documentation and updates to relevant knowledge management bases; analyze lessons learned and share with the organization’s project management community
  • Prepares and maintains all project status reports and schedules; tracks milestones/deliverables, critical paths and dependencies; re-sets expectations as needed in consideration of project progress/outcomes
  • Troubleshooting Skills: able to conduct analysis and tests to identify issues in a system and provide solutions to effectively resolve such issues
  • Strong problem solving skills with ability to work proactively to resolve issues
  • IT Skills: able to develop, maintain, and running systems software to meet the technological needs of the Pirelli’s business
  • Experience with space planning, reading floor plans and construction drawings
  • Demonstrated proficiency in project managing the installation and support of software applications in multiple environments

How to write Retail Project Manager Resume

Retail Project Manager role is responsible for software, retail, training, purchasing, architecture, reporting, design, digital, travel, events.
To write great resume for retail project manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Retail Project Manager Resume

The section contact information is important in your retail project manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Retail Project Manager Resume

The section work experience is an essential part of your retail project manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous retail project manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular retail project manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Retail Project Manager resume experience can include:

  • Highly developed prioritisation and issue management skills
  • Effectively challenge designers as technical and engineering issues arise
  • Proven experience with large scale budget management, complex timeline and risk management
  • Exhibit a proactive focus on meeting client and project requirements in a timely and cost effective manner
  • Mobilization of resources and establishes project governance structure to support effective planning and execution
  • Experience of working in multinational companies or consultancy

Education on a Retail Project Manager Resume

Make sure to make education a priority on your retail project manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your retail project manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Retail Project Manager Resume

When listing skills on your retail project manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical retail project manager skills:

  • Strong project and budget management, planning and prioritization skills
  • Exceptional organisational skills and ability to work autonomously under pressure and prioritise workload
  • Excellent verbal and written communication skills and a diplomatic nature
  • Strong written and verbal communication skills with ability to clearly communicate with all levels of the organization and vendors
  • Very good computer skills in such areas as Microsoft Office Suite and the ability to learn software quickly for CBRE’s PI system
  • Manage the whole new opening projects, starting from the location inspection up to the effective opening of the store

List of Typical Experience For a Retail Project Manager Resume


Experience For Assistant Retail Project Manager, KR Resume

  • Adhere and drives adherence to NetSpend methodology and key deliverables for prioritization and code releases
  • Project Management experience for large, complex and highly integrated application landscapes
  • Experience in high level project management or in high volume store
  • Experience in cloud-based project management solutions
  • Ensure a thorough understanding of customer expectations through meetings with sales and ongoing discussions with the customer
  • Identify, address and manage areas of concern regarding potential risk surrounding project logistical issues, budget and scope

Experience For Project Manager, Commercial & Retail Resume

  • Assist in delivering growth & profitability strategies by participating in negotiations with vendors on price, allowances, delivery, terms, etc. as needed
  • Maintain ongoing contact with customer’s project manager and business sponsor in conjunction with Kronos BDM
  • Provide direction and support to the project team consisting of the client, vendors, contractors, and other key stakeholders
  • Conduct site visits during design and construction phases; local travel up to 25%
  • Oversee ordering process for store’s computer system. Coordinates system installation
  • Assist in development of negotiation strategies through category level assortment analysis for strategic vendors working with merchants as needed

Experience For Retail Impact Store Project Manager Resume

  • Manage and control all aspects of the Project lifecycle
  • Ensure local and corporate implementation methodologies, processes and standards are maintained
  • Be the focal point of all communications with the customer and regularly communicate with the customer’s project manager and decision-maker verbally and in writing throughout the implementation process
  • Manage Kronos resources assigned to ensure project requirements re schedule, quality, scope and costs are being realised
  • Manage unresolved project issues and risks
  • Work closely with the customer’s project manager to finalise project charter, maintain schedules, plans and registers
  • Develop budget, scope and schedule for assigned projects

Experience For Retail Sector Initiative Project Manager Resume

  • Conduct, document and distribute all weekly project meetings
  • Coordinate the activities of client vendors with the local and national store team members
  • Interact and negotiate with contractors and subcontractors on behalf of client
  • Anticipates and identifies existing or emerging risks/issues. Oversees the tracking of project risks/issues/dependencies, assesses the impact on the benefit realization for the project and takes action to minimize impact, actively challenging and removing obstacles
  • Proactively determine, analyze and identify dictates improvement plans to track and drive on time delivery and adherence to budget
  • Liaise with Group RBB
  • Baselines the plan requirements, designs, budgets, and scopes project. Challenges and intervenes where there is scope creep, budget overrun, plan slippage and benefits
  • Identify and recommend innovative solutions that are tempered with common sense
  • Actively manages and co-ordinates the project plan, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes and benefits. Provides timely reports on status, risks and issues, evaluating project performance based on management information

Experience For Project Manager Full Price Retail Europe Resume

  • Obtain sponsor and stakeholder sign-off for deliverables, formally close project, assess stakeholder satisfaction and capture feedback. Captures key learnings from each project change and feeds back into Sr Management for methodologies and best practices
  • Manage the installation of our globally approved fixture concepts: Homecourt, Stadium, Neighbourhood and other custom fixtures concepts as needed
  • Proactively lead and drive all internal and external teams (production, installation, visual merchandising and logistics) from planning through the final implementation by providing informed recommendations
  • Maintain Retail Space Management (RSM) project schedules and ensure on-time and on-budget completion with cross-functional partners
  • Optimize and manage allocated budgets for all retail concepts and repair/ maintenance projects
  • Support and coordinate the development and installation of seasonal graphic updates for SIS with the Trade team

Experience For Project Manager Ii Veritiv Retail Solutons Resume

  • Ensure timely communication and status updates to all involved parties
  • Travel domestically and/or internationally; estimated at 20-30%
  • Maintain a holistic view of the project on a day-to-day operational level in concert with the internal stakeholders
  • Work on and/or responsible for a significant number of cross-functional and highly complex business analysis, project management and general management tasks
  • Define and document project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
  • Manage the identification, resolution and escalation of project risks and issues

Experience For Project Manager Iv-retail Resume

  • Create project-based communications (i.e., minutes, status, informational materials) and distribute information as appropriate
  • Drive definition of next steps and solutions with other PMs, IT, business owners and management when issues arise
  • Personally and proactively deliver difficult/urgent/controversial messages to key stakeholders before mass communication is distributed
  • Identify personal career goals and work with management to achieve them
  • Schedule installation dates with homeowner at time of order verification
  • Visit installations in progress to ensure quality standards

Experience For Project Manager, Veritiv Retail Solutions Resume

  • Respond to installer or service requests for assistance at the job site
  • Make emergency parts deliveries and emergency repairs as needed
  • Ensure that Pella promise standards are met
  • Trouble shoots problem installations and report findings to Sales Manager
  • Assist the Project Coordinator as necessary
  • Reviews client change requests and responds with impacts and paths forward
  • Work with production and studio to ensure proper specifications are documented and delivered against
  • Facilitates proper processes are met and signs offs are secured

Experience For Retail Deployment Project Manager Resume

  • Carry out analysis to define configuration specifications and business technological requirements
  • Liaise with customers to determine best practices and guidelines for system functionality
  • Maintain an up-to-date knowledge of IT and business processes
  • Collaborate with technical specialists such as systems analysts and developers to optimize and enhance a system
  • Monitor systems development processes to ensure successful project completion
  • Site and store inspection, cadastral documents analysis, check on violations/concessions/authorizations
  • Coordinate with mall management or landlords to review mall/building procedures and manage the delivery schedule for opening order of goods in accordance with site specifications
  • Coordinate with other departments to promote timely store openings with minimal operations disruptions and inform the management about the trend of each opening

Experience For Retail Contact Center BPR Project Manager Resume

  • Identify the proper contractors (plasterboard, electrical system air conditioning system, etc.)
  • Directly monitor the construction site and check on the progress of the work
  • Monitor expenses VS budget
  • Retail Project Management Rollout and implement retail back of house procedures
  • Analyze and report established KPI’s
  • Develop store operations SOP
  • Closely monitor comps, defect and shrink and provide period updates

List of Typical Skills For a Retail Project Manager Resume


Skills For Assistant Retail Project Manager, KR Resume

  • Prioritize and manage all maintenance/updates to existing shops including hardware, graphics, inventories and capacities
  • Proven excellence in delivery of highly complex IT and/or marketing dependent projects
  • Good understanding of communication styles and the ability to apply them in order to deliver through influence rather than direct accountability
  • Experience delivering multiple digital and/or social platforms
  • Strong command of vendor performance management with keen understanding of relevant cost drivers

Skills For Project Manager, Commercial & Retail Resume

  • Take an active role in project planning and spearhead opportunities to optimize the customer experience for each project/product
  • Liaise with Golf Service Managers to operate like retail business owners ensuring that supply meets demand and all KPIs are met
  • Taking a leading role in interfacing with tenants & their consultants at all stages of retail delivery
  • Outgoing and highly motivated personality
  • Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance
  • Advising on resource requirements at a strategic level at the project conception stage

Skills For Retail Impact Store Project Manager Resume

  • Support continuous improvement through analysis of existing processes and tools, evaluating feedback and developing recommendations to meet business needs
  • Develop reporting and metrics to measure compliance of merchandising processes
  • Full understanding of retail- inventory control, clienteling, back of house , operational processes and point of sale systems
  • Support the integration, execution and compliance of merchandising processes within assigned GMAs
  • Professional yet personable demeanor with capability of working with a team
  • Develops comprehensive project budgets, schedules, scopes and risk logs using CBRE’s tools
  • Manages all aspects of assigned projects using CBRE’s PMI-based software tool

Skills For Retail Sector Initiative Project Manager Resume

  • Maintain a thorough understanding of key retail channels and accounts and develop in-store strategies that help adidas gain space and support sell-through
  • Gain a clear understanding of the RSP system to aid in global concept rollouts
  • Manage project budget roll up including PO creation and invoice management
  • Work cross-functionally with accounts, marketing, analytics, creative and development teams to maximize timelines and deliverables
  • Develop and sustain cooperative working relationships with immediate team members
  • Develop and sustain a network of working relationships outside of immediate team members with thought-leaders in the company
  • Responsible for implementing the Order Verification Process after each Replacement Segment sale
  • Note any problems at installation stage and follow any resolution to completion by following the recovery process

Skills For Project Manager Full Price Retail Europe Resume

  • Ensures all regulatory, legal and compliance and branding guidelines are followed to the letter on their assigned businesses
  • Partners with outside agencies in managing clients’ promotional and retail efforts
  • Communicate with users to obtain feedback and assist in resolving issues
  • Oversee the budget preparation and planning of resources for a project
  • Analyze traffic and scheduling throughout the store network
  • Retail operations background with 3 to 5+ years at store or corporate operations level or retail consulting​
  • Analyze and recap sales trends, and assist in forecasting sales levels
  • Coordinate vendor purchase order mechanics, including timely deliveries and the management of RTVs as needed
  • Work with our Business Intelligence team to create new usable reporting

Skills For Project Manager Ii Veritiv Retail Solutons Resume

  • Monitor all steps of venue level orders including suggestion of orders as determined by data
  • Daily operational support of the venues by creation of visual directives, training materials, goal sheets and product knowledge communications
  • Brand advocate and passionate about growing the brand
  • Stay focused & turn on a dime in a fast-changing environment
  • Create a budget and track a declining budget

Skills For Project Manager Iv-retail Resume

  • Minimize cost and maximize allowances to improve adjusted gross margin via strategic sourcing, negotiations, analytics, etc
  • Deliver processes, tools and expertise to achieve continuous improvement through all categories
  • Work with Group Retail team, Asia Retail Design Manager and Local Sales team to implement retail solutions with considerations to Dyson Retail Guidelines, Distributors/Retailers challenges and approvals
  • Manage, prioritise and deliver all retail projects on a timely basis, including prototyping, production, costing and implementation, whether it is temporary, permanent, concept stores, shop-in-shop, events or exhibitions
  • Create and maintain project plans, timelines, and cost sheets for each project, ensuring that stakeholders are aware of any changes. Drive individual projects through to delivery, resolving day-to-day challenges – involving the right people at the right time
  • Drive approval and acceptance of the project through all relevant areas of the business in regard to design, costing, production quality/details, and timing
  • Define and implement associated offer workstreams, coordinating focus areas of execution
  • Provide guidance on suitability, practicality of the project to key stakeholders
  • Identify key stakeholders and define the scope of each project workstream with clear requirements and aligned project plan with key milestones/deadlines clearly identified

Skills For Project Manager, Veritiv Retail Solutions Resume

  • Work with the programmes manager to incorporate workstream plans into the integrated project plan ensuring a holistic view is maintained and all interdependencies are understood and managed
  • Build and maintain strong collaborative relationships with internal and external stakeholders, influencing at all levels of the business to ensure workstreams are delivered effectively and on time
  • Good organizational, social, and customer focus skills are necessary
  • Computer and modern technology skills required
  • Coach and develop the project specialists, ensuring regular reviews are completed with them, and delegate work to them to develop their skills
  • Develop strong customer relationships with senior leadership as a ‘trusted advisor’ for project management
  • A valid driver's license is required; along with an acceptable driving record
  • Communication Skill: able to clearly communicate technical solutions and requirements to end users and company management
  • Exceptional attention to detail and ability to handle multiple priorities simultaneously

Skills For Retail Deployment Project Manager Resume

  • Define and manage a calendar of workstream project meetings working with the PMO to summarise outputs and lead project updates in steering meetings
  • Identify, assess and clearly communicate project risks and lead mitigation delivery, ensuring clear lines of escalation through to governance as appropriate
  • Be the key local interface for project related updates and risk management with Procurement, IT&S, Tax, etc, and represents BP interests in relevant governance bodies as required
  • Operates with a sense of urgency, quickly responding to stakeholders and client
  • Motivate, guide and support project teams to meet workstream objectives
  • Provide technical and leadership guidance and direction to personnel to ensure proper, timely completion of work
  • Assess the potential impact on own and others’ work, and develop and execute the best work solution
  • Well rounded commercial astuteness
  • Highly developed stakeholder management expertise

Skills For Retail Contact Center BPR Project Manager Resume

  • Excel in a team environment and also work autonomously
  • Demonstrates proficiency with all applicable software packages including but not limited to MS Windows; MS Office, including MS Project, MS Word, Excel, Outlook, and PowerPoint; Adobe
  • Experience managing complex and integrated projects and project plans
  • Knowledge of Project Management/Financial Management software, general contracting
  • Lift product, assist with service, and make minor repairs to product
  • A flexible approach, with the ability to multitask, a solution seeker with a ‘can do’ attitude
  • Build strong relationships around the business to support the Group Retail Operations leadership team in building cross functional project teams and delivering simple, pragmatic and effective solutions

List of Typical Responsibilities For a Retail Project Manager Resume


Responsibilities For Assistant Retail Project Manager, KR Resume

  • Develop strategic growth & profitability vision for each vendor and actively manage vendor timelines partnering with merchants
  • Review all data for trends, share with business leaders to change or celebrate business behaviors
  • Participate in quarterly business reviews with vendors
  • Be 100% responsible for clear and organized documentation
  • Work with vendors to track deliveries into our warehouse
  • Complete all assigned tasks in a timely manner with minimal supervision
  • Perform quarterly business reviews to evaluate performance

Responsibilities For Project Manager, Commercial & Retail Resume

  • Help build business update decks for senior leadership
  • Create weekly sales updates that align with KPIs
  • Manage shared Retail email inbox
  • Track system-wide revenue for two revenue streams
  • Coordinate design engineers/trade contractors/field personnel for project execution
  • Staff development and development of client relationships
  • Develop & facilitate growth and profitability training courses focused on strategic vendor management, negotiations processes, strategic sourcing, contract management, & vendor performance management/score carding approaches
  • Ensure appropriate audit trails are embedded in processes, for internal audit and performance management purposes
  • Uses best practices and knowledge of internal or external business issues to improve products

Responsibilities For Retail Impact Store Project Manager Resume

  • Manage time and to meet project timelines
  • Managing the flow of project information between the Tenant, Leasing, Development, Design & Construction, & Centre Management through regular meetings and written communications
  • Ensure that all key milestones in the retail delivery process are achieved and documented. Prepare and manage delivery programmes to ensure timely delivery of all shops
  • Manage the change control process for all changes required by leasing for a tenancy, or changes requested by tenants during the leasing negotiation process. Monitor the progress of raised Change Controls/Cost Requests to ensure they are dealt with in a timely manner
  • Preparation of documentation, as required by the Leasing Manager or Development Executive, to be submitted to the Owner/Employers Agent for acceptance prior to proceeding to exchange of the AFL
  • Oversee the management of the AFL information transfer to construction including capital expense approval authorization & instruction. Ensure that all landlord obligations are achieved in accordance with all legal requirements
  • Work closely with the Retail Design Manager to ensure tenant designs meet the programme parameters that have been established at the commencement of the project
  • Ensure that there is a robust checking process in place to monitor that tenants’ commissioning is carried out consistent and compliant with the Fit-Out Guide (or other policy/procedures document as applicable and referred to in legal agreements), including

Responsibilities For Retail Sector Initiative Project Manager Resume

  • Establish effective project governance, processes and systems to be utilized throughout the delivery of a project
  • Project planning, including ensuring the production of the detailed project plan to deliver the retail elements
  • Managing the flow of project information between the Tenant, Leasing, Development, Design &Construction and Centre Management through regular meetings and written communications
  • Staff management – Inputting into the formal management of Retail Project Managers and Technical Coordinator to include 1st round recruitment interviews, input into resource management and other responsibilities
  • Maintain and ensure that procedures are in place to police the tenant’ shopfitting contractors for compliance with the Landlord’s Principal Contractor’s Site Constraints Document

Responsibilities For Project Manager Full Price Retail Europe Resume

  • Ensuring that CDM compliance is confirmed by tenants
  • Establish a process to check and record that the tenants are liaising with statutory undertakers and are obtaining all the necessary consents that they are responsible for obtaining to satisfy consent to trade requirements
  • Act as the first point of contact for stakeholders, understanding requirements, scoping project plans, giving realistic expectations and effectively communicating with them during all phases of the project lifecycle
  • Set out clear critical paths and business plans which are sense checked with all departments involved and referred back to at every stage to ensure we are on track to achieve our original outcomes
  • Utilise a range of evaluation tools for each project, identifying key successes and learning points for the future
  • Identify and communicate any risk or barriers to the success of the projects and make recommendations for alternative solutions

Responsibilities For Project Manager Ii Veritiv Retail Solutons Resume

  • Take into account the impact on customers of all project work undertaken
  • Undertake store visits at key times during the project life cycle to understand how the projects affect the retail stores, and evaluate feedback from stores around how solutions work in practice
  • Manage project budgets to ensure they are utilised in the best way possible and ensure return on investment
  • Manage operational projects and develop innovative solutions for our stores
  • Be the operational expert, on policies, procedures and guidelines for all aspects of the store. Create and maintain policies and procedures guide, identify and evaluate opportunities to improve retail operating processes and implement changes
  • Create, develop and organize the supply of all the tools required to offer a Balenciaga experience in our stores/franchisees from stationary, packaging, display tools (hangers, trays…) … to drink service
  • Ensure delivery on time and at communicated price of all the packaging, stationery, retail excellence tools and visual display tools (hangers, trays…), proactively suggest optimizations in terms of process, tools and cost

Responsibilities For Project Manager Iv-retail Resume

  • Provide the guidelines for all the tools and support the roll out to align in store experience with HQ strategy (Feedback, assessment…)
  • Grooming: manage the store uniform & grooming from guidelines to implementation
  • Partner with regions to establish best practices
  • Provide solutions and guidance to optimize stock and store organization
  • 50-75% Travel (3 days per week on avg.)

Responsibilities For Project Manager, Veritiv Retail Solutions Resume

  • Strong communication and presentation skills with the ability to network and build good relationships leading to strong collaboration with internal and external partners
  • Proficiency in use of desktop applications and windows-based programs particularly Excel, PowerPoint, & Word
  • Present ideas to various levels of leadership
  • Plan and organize a team effort
  • Cost analysis/monthly projections
  • Ensure that there is a checking process in place to monitor that tenants’ commissioning is carried out consistent with the Fit-Out Guide (or other policy/procedures document as applicable and referred to in legal agreements), including close out all outstanding issues following tenancies opening for trade in order to complete the retail delivery process

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